Widow cut off from the savings her husband left behind

[@kenbob1071]

Amazing how quickly they can process the claim once the Media gets involved.

[@NotfromDetroit]

That part!

[@dinahcolbert9103]

Exactly

[@sandrajohnson5804]

@@kenbob1071 Yesssss!

[@tringuyen7519]

Such as the world in which we live…

[@ed0078]

NOT TRUE! She wanted the money NOW but messed up on the paperwork. It was her fault for not being the squeaky wheel. How did you miss this!

[@thetrainwreck1469]

Moral of the story: Boycott Silac Insurance in Utah for stealing this woman’s money for 6 months.

[@wordsculpt]

Utah. Women's rights. Enough said.

[@davidgray1515]

Boycott all red states and all businesses in them. All crooks and liars.

[@jujubees5855]

They should also be paying her the interest they earned on that money

[@MissMeh-fm9or]

They should be put outta business

[@vovin8132]

I worked with Mormons once. The lesson I learned is never trust Mormons.

[@CA-tk8yn]

This company needs to be investigated.

[@brich6875]

You obviously never had to fight for money that belonged to you. This happens all time to many Americans by many different insurance companies as well as the government. They play games with people constantly. Who’s going to investigate them?

[@SteeLHorseNomad22]

@@brich6875 " We investigated ourselves and found no wrong doing "

[@benhartweaver9276]

​​@@brich6875it's people like you that allow this to continue. just shut up you disgusting person.

[@dawnglenn9353]

All of them need to be investigated!

[@alva7701]

I agree

[@siskodefiant4275]

My father passed, and I had to help my mother send information and forms to the Department of Defense (DFAS) for her survivor benefits. Everything was sent, and then a month or so later, they threatened to cut off her survivor benefits if she didn't send the forms that she had already sent. I was livid. We resent everything, and they had no issues. If that didn't work I was going to fly to Indiana personally. People grieving shouldn't have to deal with any bs whatsoever. They are already dealing with enough. This poor lady should have been treated much better.

[@mikejohn0088]

Important papers = registered mail, certified mail or at least priority mail -- you get proof of delivery in each case.

[@annab1668]

I have lots of sympathy for you and your mother in settling your father’s estate. DFAS is NOT the easy process for a SBP beneficiary to claim the survivor annuity. I am still waiting for my SBP claims to be processed as a beneficiary. I had to go through the Army Review Board to get my SBP reinstated after my ex husband passed away in 2021. I am very happy that the Board had rendered my claims for full annuity. Was a very long stressful wait.

[@vickijohnson9367]

DOD problems, or VA problems or any Federal Government entity problem…always send correspondence certified mail return receipt, make copies of all correspondence, if they are incompetent…write a short letter to your U.S. Senator explaining the misdirection/mishandling by the department, with a request that he/she “open an investigation into the mishandling of the claim ______.” Mail certified return receipt, along with all copies of correspondence between mishandling entity and you. You just started a Senate Investigation into the mishandling of (whatever the problem is), both you and the department will get notice of this investigation from your Senator. 🤗

[@siskodefiant4275]

@mikejohn0088 I always use a trackable delivery option. I didn't think anything of it because of the time it took them to say they hadn't received it. I think it is a particular issue with DFAS because I have read horror stories of people sending documents numerous times through fax and mail. The reason we sent it via mail is because they weren't receiving our faxes, and we tried multiple machines. I know they have a manpower shortage, but it was ridiculous. I have had to contact other government agencies to send invoices and other sensitive paperwork via fax or mail for my job and have never had a problem with them receiving it.

[@JS-ss6ig]

Insurance companies are so corrupt. They always claim they never received the paperwork.

[@candacejordan1336]

This company needs to be exposed!! This is evil on all levels.

[@yagga8885]

This is exposure 😂😂😂

[@777hc777]

Silac Ins Co

[@angelpegasus327]

Many of these companies do this. The idea is "It's our money and we will give it out as we please" Pure evil

[@williamwilson6499]

And if she was being defrauded and Silac paid out the money, you’d be screaming how evil they were for not being careful with her money.

[@lincmerc1581]

They were waiting (stalling) on her to pass away......

[@stephaniequintini49]

It was only processed quickly because the media called. The company needs to be investigated.

[@PHlophe]

when they media got in on it all of sudden "of course we can assist" they wanted her to give up . Elder abuse is real

[@HenriettaHudson-we4wv]

The company should be put out of business!!!!

[@nikicarrie4071]

Agree immediately!! And all insurance companies smh

[@HuxtableTV]

...and boycotted!

[@Jazz1959]

No one should have to go through this kind of B.S.

[@donaldjohnson-e8f]

Unfortunately, anyone dealing with an insurance company in the U.S. goes through this. Their business models are all about denials and delays as long as possible.

[@clairelivefreeordie2551]

Agreed

[@Ctab224]

Especially an elderly woman who is grieving the loss of her husband.

[@annegreenwood3624]

@@Ctab224just rotten was so sad seeing her cry just shameful my grandma went through this it was horrible

[@joecool97]

@Jazz1959, I agree with you 100% Percent!

[@gracegamboa6824]

Thank you Susan for helping this elderly woman.

[@paradise6606]

This is total bullshit. Any bank stands in a widows way should be sued for 100 million in punitive damages.

[@mikejohn0088]

I doubt it's a bank.

[@CrabbyOldLady]

It wasn't a bank, it was the insurance company.

[@mikejohn0088]

@@CrabbyOldLady They are far worse then banks --gangsters without AK47s. I know as they tried to screw over me with a 401K inheritance but fate saved me. The older you are the more confident they are that the ball will be dropped in their favor.

[@ggeorge4144]

It is not a bank, that's the problem.

[@derekd1510]

@@ggeorge4144 Yea. The title of this video is clickbait. This wasn't "savings." It was an insurance policy.

[@alicegilbert4186]

Thank you for helping her.

[@raymondturpin3265]

Need to make sure she gets the interest too.

[@EricL91710]

Na the interest income goes to the insurance company. that's why they withhold or delay the claims for so long to get as much return as they can.

[@Ninnjette-]

@@EricL91710That’s evil!

[@k8lynmae]

And compensation

[@Mz.TooMuch2YouBoo]

And Lawyer Fees ❗

[@kymwatts9781]

I got 12k in interest when Prudential was moving slow as frozen molasses

[@sparklemotion86]

What creeps!!! Thank you for helping this lady.

[@Chicago_Clout]

Insurance companies need more supervision.

[@carolaguilera6911]

By who or what . It already is your government does that. 🤪

[@TheBooban]

Just don’t use them. Take the money you would have paid them and invest so it grows. That’s your insurance for everything. And its not more complicated than understanding your insurance.

[@thunderbird0428]

Insurance companies are just a racket period we are forced to use. Car insurance will easily pay 50000 dollars for an accident but same company will spend twice that much to not pay a 20000 roof claim awesome.

[@roygbiv5164]

That would be socialism, and, apparently, people are against holding companies accountable.

[@bayboy1967]

Don’t say that. The incoming administration don’t like regulations

[@todow48]

Thank you for helping this lady.

[@soniagalindo7589]

Thank you for helping her. What a helpless feeling.

[@srourfamily]

we can hack this company with social media and news ??? ///

[@Davey-TheDJ]

​​@@srourfamilyit's on moral and unethical to hack anybody or any company or anything there is the court system that's what they're there for young lady did not need to go through all the courts and hire a lawyer to get her money that was due to her because her husband set the money aside and a retirement for her he took care of her so he left the money so she wouldn't have to worry about any bills for the rest of her life I've been hacked so I know what it's like to be hacked that's why I stand by no one I don't care who you are needs to be hacked.

[@zzizahacallar]

She's grieving her husband's loss and doesn't need this type of stress.

[@Peace-nm6bx]

Why do the people have to hire a lawyer to fight for something it belong to them? Lawyer services are expensive and didnt even help in this case. Scams everywhere😢 These poor widows just missed their most loving person in their life and for life insurance to try to scam them? Not fair. I am so glad the news channel was able to help.

[@HuxtableTV]

Woke "culture"? Because it was not like this before!

[@marisol033]

It makes you wonder if her lawyer was truly standing up for her?

[@antiafrosvengalis]

This is so STUPID. I'm convinced they hold onto these funds so the company can draw interest to benefit their company.

[@christinao8877]

This.

[@amgooder]

Or lady forgot to mail documents😂

[@rebeccaspratling2865]

Most definitely.

[@PickleThePig]

Of course they do

[@peterkottke2570]

I'd go darker. Many widows and widowers of advanced age who have been married for a long time do not live that long past the death of their spouse. If they can delay the pay out there is a chance they could avoid paying it altogether.

[@jip230]

I'm a financial advisor and this is extremely common. I deal with an excessive amount of paperwork and unnecessary delays - because the insurance companies don't want to pay up. Often my clients are dealing with major illnesses or even dementia. If the client didn't have a financial professional on their side pushing from all angles, their claim would likely be denied because the insurance company doesn't want to pay out.

[@joralemonvirgincreche]

Reputable insurance companies will pay up quickly. If an insurance company drags their feet that's a sign of a low quality company with corrupt leadership.

[@jip230]

@@joralemonvirgincreche at this point they're pretty much all low quality and corrupt

[@noturningbackever493]

As I've always said, insurance is just like gambling. You're putting money in, hoping that one day it will still be there or it will pay whatever claim you have, such as auto insurance or home insurance, or in Trudy's case, life insurance. Your money is put into a large pool, so whenever it needs to be paid out to anyone filing a claim, there's enough there, and then some. And yes, I have heard that they don't like to pay out, thus keeping your money WITH interest in THEIR bank--not yours.

[@jip230]

@@noturningbackever493 its not on the level of gambling. As a financial advisor, I still have insurance and recommend it to clients. You just MUST have someone on your side that is willing to get in their and push for your benefits.

[@HuxtableTV]

In other words, it is systemic SCAMMING.

[@La_westphilly]

This is horrible. Give this lady her money 🙏🏽

[@morganjanelle4282]

@La_westphilly From 3:00 to 3:09, the reporter said that when she contacted the VP of Silac, Silac immediately processed the widow's claim & sent her her check in overnight mail. ~ You're absolutely right. It was her money and they had no right to keep it from her.

[@zimjun7]

@@morganjanelle4282 Amen! "Sons of bitches!!" ( this is not sarcasm )

[@davidponce6132]

Right

[@JackJackIsBackBack]

Thank you for helping her!

[@UncleDavesKitchen]

I was a Hospice RN for 17 years. We followed up with the surviving spouse for a year or more if needed giving support. So many had their documents in a mess, filling out the wrong information, missing info, putting info in the wrong spaces. Often the husband died first and he was in charge of the finances. The widow was lost in what to do, where were the papers stored, which bank or insurance company. Well worth an attorney or some knowledgeable legal aid to get the ducks in a row the first time.

[@mariasant7810]

You went WAY beyond with your customer care. Bless you and Happy Thanksgiving

[@UncleDavesKitchen]

@@mariasant7810 thank you

[@cancervisionary1509]

@UncleDavesKitchen I think with the older generations… I see that when the husband dies… like you said the widow does not know what to do… which was a grave mistake that was made.. often times they say “my husband took care of everything”.. which is why it’s so important for young women these days to have their independence and be heavily involved in the organization of accounts and where information is stored within their own business/life dealings

[@PurdyGood]

This why we encourage women (all humans really) to be independent individuals to avoid problems that “my husband usually takes care of.”

[@inthesun3884]

@@cancervisionary1509 My Mom who was of the Greatest Generation taught my sisters and I to never rely on a man.

[@laurie2715]

Thank you for helping this precious widow ! 👏 Besides warning of emergencies this is the best use of media/ news there is ! 👍😊

[@arciev.743]

Thank you for helping this precious lady ♥️♥️

[@Gran-T]

Thank you Susan for helping and bringing this situation to our attention

[@dancook4993]

That’s just pure taking advantage of a senior,,,had you not got involved they would have kept it going.

[@circesoul2218]

Taking advantage of a widow is about as low as you can go.

[@carenfarmer4794]

And taking the interest.

[@Qrayon]

@@circesoul2218 The Bible agrees with you.

[@urekmazino6800]

Yup they're scummy as can be

[@HuxtableTV]

...making their interest they are not entitled to...

[@rikicheever3342]

Thank you for sharing your experience. Let us expose all the perpetrators that take advantage of our most vulnerable populations.

[@Dovegirl_77]

Thank you for helping that sweet lady.

[@ebinrock]

I'm glad this wonderful lady was able to get her money. I was ready to make a donation before watching this video.

[@MichelleJones-p4e]

So glad you were able to help her. How horrible for this poor woman to not be able to access her funds in a timely manner, while also trying to navigate her grief.

[@luwiesgirl]

Excellent work by this new organization this is how it’s done. Thank you!

[@alvinsavage7701]

I’ll say it every single time… Insurance is a scam/IDC what kind it is…

[@Bruce_LeRoyy]

It is! what's worst is in some cases it's illegal not to have insurance smh.....

[@ruthhamilton4882]

Yep

[@NatashaEstrada]

This title is misleading. It says she was cut off from her savings but this wasn't a bank account but a life insurance claim. That's an important detail.

[@kristiemiller4752]

Disgusting

[@PHlophe]

Kristy, this is elder abuse .

[@Bethanyview]

Great job Susan and Randy!!! Love your persistence.

[@davebruneau6068]

SILAC...remember that name SILAC...as in BOYCOTT SILAC. They're Vultures waiting for her to die, too.

[@rona4960]

Okay, drama queen

[@sydneysider4232]

@@rona4960 seems you work for SILAC

[@paloma_lopez]

​@@rona4960 Sure , it drama until it happens to you . These insurace companies are thiefs! Shame on them targeting the elderly . They all stink.

[@EmilyEmilyEmily01]

That's what I think too

[@jiggidyjam]

@@rona4960you must work for a insurance company

[@marygarrett9724]

Silac should have to pay for her lawyer

[@lightorluzlightorluz8148]

SUSAN YOU HAVE DONE A GREAT JOB, YOU HELPED THIS LADY UNTIL SHE GOT HER MONEY, G-D BLESS YOU, GREAT JOB!

[@jrosealmendras88]

Thank you for helping Grandma

[@ShellyBomb]

⚖️ ~ Sad, when seniors have to fill out paperwork for a deceased partner themselves; especially if they are upset & grieving!!! Great work by Susan - 👏

[@ggrace1133]

It’s reality, though. I helped my mom when my dad died because she was so distraught and was in the moderate stage of dementia. It’s a nightmare getting through all the red tape, so be sure you have a child with power of attorney-we did two so my sister and I could show our other siblings that both of us signed for everything and the proof was times two. If we didn’t have POA’s, it would have all been on Mom’s shoulders and she was so overwhelmed and sad. Make sure you have a will no matter how small your parents’ “estate.” It’s creepy how kids and grandkids make vague claims of items or savings. No matter how well family sticks together and gets along, when there’s a death, some family gets weird and it can turn into horrible dynamics. A will and power of attorney are essential and critical. Document everything. Photo all documents. Keep your parent feeling safe and supported at such a sad time-be strong even though you are grieving too. It’s an honor to help our parents.

[@noturningbackever493]

@@ggrace1133 We call those who suddenly come out of the woodwork, even after years of no contact, very little contact, or even frequent contact "VULTURES," because they show up, claiming that dad or mom "promised me their jewelry," or "money" or "valuables" of some sort. Something a vulture would do--swoop down to lay claim to the pickings, whatever it is. When my grandmother died, two of her adult children went into her trailer to cart off whatever they could for themselves AND their own children, while my mother (grandma's third child) was busy hosting all the people that came to give their condolences at my mother's house (I was already married, so it's her and my dad's house) serving lunch to the crowd. While my mother was doing that, they were over there picking through whatever they wanted, not caring about waiting for her to pick things she wanted; to her, it could have waited, but to them, they were anxious to get whatever they could. One excuse given was that grandma's son--who showed up after six years of never being there, the last time being when his dad (my grandfather)died--taking whatever he could fit in the suitcase from grandma's house, because he had to "fly back home the next day." Grandma's daughter (my aunt) claimed that grandpa "promised" my cousin (her son) the car. He passed away six years earlier than grandma. Cousin was 13 at the time, so it had to sit in their driveway until he turned 17. Then there was the mink stole my grandma owned: that was given to my girl cousin, who at that time was the youngest granddaughter, passing over me, who is the older granddaughter. Then there were other items, some of which held a lot of value--same story: they were "promised" to so and so. I was happy that my grandma DID promise me the hand sewn Last Supper. I didn't even want or ask for anything--not my place--but she made it known to all three of her children that I get that. It's hanging up in my kitchen for the past 43 years. Even with a will or Advanced Directive, if anyone has the house key or knows the combination to the front door keypad, they will raid the house before the deceased has been buried\cremated or whatever form of final disposition they chose. We plan on changing the locks to our home, since one of ours will physically arrive before the other one will. We have it set up with the Executor to do this. It's the only way to be fair to all involved.

[@TheDivaSpot101]

I went through the samething with Bank Of America with my grandma's accounts. It was one thing after another. Finally, got a beautiful person on the phone and she overnighted the check with UPS.

[@jbworkman2218]

I am so happy you were able to help her.

[@vmgarner09]

Why does this video not block the house address??? To many predators out there. Please help keep our seniors safe

[@HEAVENSLIGHT1234]

Ought to be ashamed of themselves....doing this to a grieving widow.....😡

[@carolaguilera6911]

Obviously they don’t care

[@blawless001]

Thank you for this!

[@sherrydavis4448]

This so sad. Praying for Her. 🙏🙏🙏🙏🙏🙏

[@mylamberfeeties875]

They should have to pay her lawyer fees 😤

[@CamelliaThornton]

Omg the angels that helped her. ❤❤❤❤❤

[@tydee730able]

I'm so happy that you helped her. That was so helpful. This story just touched my heart. They got on it because you stepped in.

[@SunsyloSouvannaraj-rh6zm]

I’m glad this grandma got her money 👏

[@PaulBrodeur-x4w]

I hit $113k today. Thank you for all the knowledge and nuggets you had thrown my way over the last months. Started last month 2024. Financial education is indeed required for more than 70% of the society in the country as very few are literate on the subject.

[@PaulBrodeur-x4w]

It's essential for you to have a mentor to keep you accountable. Myself, I'm guided by Evelyn Vera. for years and highly recommend her I focus on her. To be honest, I almost didn't buy the idea of letting someone handle growing my finance, but so glad I did.

[@ErikaToledo-n3v]

I would really love to know how much work you did put in to get to this stage.

[@PaulBrodeur-x4w]

I will leave her info below this comment.

[@PaulBrodeur-x4w]

+147

[@PaulBrodeur-x4w]

5260

[@CamelliaThornton]

Thank you Susan

[@americaamerica8579]

They had no intention of paying that woman her money till the media got involved. Lawyers these days are useless.

[@LoriL010]

Death is a horrible subject to discuss, but the reporter is right in making sure you have access to and know where all the important documents are located before someone passes on.

[@samudramanthan8645]

How is death "...a horrible subject to discuss..."?

[@shadowbeagle]

@@samudramanthan8645 in many cultures it is very taboo. In Ireland, every single relative was horrified that we had our wills, living wills, our plots, and life insurance. I was 19 at the time. They told me I was morbid and tempting fate. I have my stone as well. Now that I’m old, I’m sort of laughing at them. There have been a few deaths back home with nothing prepared. I can’t help, I live too far away. Lawyers and the government end up with most of the money. Morbid, I think not. Smart, definitely. A few have figured I was the smart one all along and got their affairs in order. Can’t say much for the other eejits.

[@SavedByTheBloodOfJesus.]

Trudy your two picture of you and your husband say it all.! Shows the love you have for each other! So thankful you're getting it all now!

[@mineown1861]

Well done getting what was rightfully hers , but shame on Silac for turning a sad time for her into a worrying time . What was taking months can miraculously be achieved in hours , so it's not down to errors in the applications but policy . It's an especially lower species of predator that targets the elderly.

[@HenriettaHudson-we4wv]

IKR??? Thank you!!!

[@DFWlawgirl]

Thank goodness for these investigative reporters, they truly make a difference ✌🏻

[@marmeone]

Thank you, Susan, for what you did for this woman, abd fir others! You are truly a hero!

[@rebeccaharrison2968]

This is outrageous! Silac’s behavior in this case goes beyond the pale.

[@christip20]

They will use any excuse possible, even when they know it’s not “forgery”, evidently they believe they will get to keep your money if they can continue to delay & hold it. I feel positive that her dead husband would have never used this company knowing how they were going to treat his Widow. I’ve sent this video to my financial advisor and all friends & family, people need to know when things like this happen from incompetence, greed, corruption so they don’t inadvertently help them.--

[@nunya8903]

They were just waiting for the LADY to DIE!! So they didn’t have to pay! 🤬🤬🤬

[@honey3762]

Really grateful that the news is broadcasting stuff like this so then people can get help

[@SharonStar62]

6 months that company had no intentions paying her that money!!

[@LayeredVegan]

I see so many news stations helping people get problems resolved. These people are heroes helping those in need when agencies let them down.

[@silvahawk]

They tried to drag it out so that if she passed away, they can pocket the money

[@tainadelcaribe]

WHY?!?! Why did it take the news, a reporter with crew to have to get involve for then to just overnight it?! That’s asinine! I mean, great because, well finally, but that means they had it ready this whole time!

[@carolaguilera6911]

Go ask😂

[@sf9595]

The lawyer she hired also dropped the ball on this, he could have straighter it out.

[@LorisBenedict]

People need to sue these crooked companies

[@flyingaxeman7343]

The fact that the person at Silac responsible for this hasn't been slapped around the office upsets me.

[@melli-yelli-i8i]

Thank you for helping this lady, hopefully some big wigs from insurance companies will see this video, not that they would care, but make them think twice about public exposure and media

[@citygirl5705]

Damn Susan. Nice work!

[@maneuschwander6394]

Thank You for this Report! Thank You also for helping this poor woman get her estate settled! We can't anyone anymore - Everyone is out to steal what is Not theirs! Thx

[@mamatrain100]

I'm glad she will he ok, but weren't there lawyers involved in all the steps? Where is their value if one is left this vulnerable?

[@ruthrecalde2858]

This happens with the banks also. I was overseas paid with a debit card, the bank, charged me $30.00 for using my own money. When I complained was told to use credit card instead.

[@time4paws]

Amen you helped this woman.

[@jamietobin1472]

Thank you for stepping in. I'm so tired of these elders having to be put through the ringer trying to get what's rightfully theirs

[@stephanieyee9784]

Thank you, Susan, for taking on Trudy's case. It's absolutely disgraceful and disrespectful that SIRAC withheld the money from her husband's insurance account.

[@TruthSeeker-z1t]

Thank you so much for helping this elderly lady. And that company should pay a fine for the unnecessary delay, regardless of whether it was due to an error or (more likely) willfully.

[@Ptlywtng]

THIS RIGHT HERE IS WHY WE HAVE THE MEDIA! TO HELP PEOPLE LIKE THIS AND TO CALL THESE PEOPLE OUT

[@ochervelvet9687]

Thank you for helping this woman. 💛

[@jasoncrandall73]

Hire the proper attorney. One that specializes in your area of need.

[@DE-vs2xy]

Spend thousands to get your own money?

[@captainsnyder9056]

​@@DE-vs2xy Or spend thousands on the wrong attorney and not get your money.

[@allenstiles736]

Right? And their rates now are just unaffordable and unbelievable.For around 90 percent of the population.​@@DE-vs2xy

[@motherearth144]

That company thought they were going to give her the run around until she gave up. I'm so glad she's resilient. I'm glad she got her money.

[@Eag757]

Financial stability it's critical for every women in 2024.

[@HenriettaHudson-we4wv]

Thank you!!! Thank you!!! Thank you!!! Another reason for women to join the 4B Movement!!!!!

[@Brenda-fp5te]

Bless her heart, she shouldn't have to go through this. Glad you posted this, I'm staying away from that company, how dare they treat people like that. It's disgraceful.

[@sleepydeadheaddude]

The "we need more info" is very common practice with insurance companies.

[@deledition6335]

same here with my mother who suppose to get my father's pension who also worked in NY but for the city. It's been 3 months and each time more information is needed. We have a lawyer. I did not know about this kind of nightmare. In the meantime my mom depends on her children. What happens to elderly people who have no children?

[@kxmode]

This makes me cry. 😭

[@Chronically_JBoo]

😢I want to cry for her. Prayers hugs love and positive vibes her way

[@butterflygirl2285]

IMO - When one becomes older it often takes more time to tackle financial and legal issues. These companies know exactly what they are doing: preying on helpless seniors.

[@SHANDI1967]

Where would we be without people to help?! This poor woman. ❤

[@AccidentalCarnivore-ul3kg]

They probably wanted to keep the money for themselves. Pure wickedness! 🤦🏾

[@HatsByALeapOfFaith]

The reporter is like an angel! Thank goodness she was able to get this process!

[@firstvlasssuite]

What’s wrong with these companies!!!!!!! 😡😡😡😡

[@HenriettaHudson-we4wv]

GREED!!!!!!!

[@melissazeches5858]

Thank you for helping her ❤

[@JamieRobles1]

Widow puts in her claim: months go by . . . 'Claim? What claim?' News team call it in: half a day and a couple hours later . . 'Oh, silly me . . . your claim is right where I am sitting.'

[@Cynthia-Landers]

Ikr??? Silac pig effers

[@straxacore]

They weren't sent the forms until mid august. They take 16 days to process, so the end of August. The forms were wrong, so they reached out to the client to have her correct them. The same client that took 3 months the first time to get the forms in. Instead of filling in the forms correctly she went to the news. Then the company caved immediately. They didn't want to delay the process, and probably skipped some steps because she complained. There is no story here, woman or her lawyer messed up a form.

[@NoQuarterIsHere]

I’m blasting. This is 🐂💩. No elderly person should be put through this.

[@Jade_902]

No widow, no matter the age, should have to go through this.

[@NoQuarterIsHere]

@ Exactly. This is disgraceful.

[@thebabscat]

When are we going to make some laws saying if they don't hold up their end of the bargain then banks will be charged or fined?

[@Deut31.8]

Typical insurance company policy - immediately deny all claims, hoping the claimant will just roll over and say "ok".

[@Mike-s1r]

Insurance always there for a check,never there in time of need?

[@williamschmidt4604]

Wow Susan , you really made a difference in that ladies life , well done !

[@Jamesssssssssssssss]

This is journalism, bringing attention and action to peoples plights.