Bank of America customer out $38K after falling victim to SIM swapping

[@chauc1781]

I don’t know why people still use Bank of America .

[@Themanisred]

They better give that man's money back!!!! Greedy ass bank.

[@freespeech.7254]

Banks are thiefs

[@TY.HDLife]

Hold phone companies liable

[@Bruce_LeRoyy]

You can't there is a reason why big companies out source their customer service lol...... The best option is for people to safe guard themselves learn ways to be secure online, if you can't then keep writing checks and use cash only!

[@purplevelvet1655]

I have a sudden urge to watch a Charles Bronson movie

[@ShellyBomb]

😱 ~ What in the H*LL?!? Where's the responsibility with the cell phone service providers & the banks?!? 🤯

[@ShG2022]

I think the bank and tbe phone service employees are also involved.

[@MaxDangerPower]

That is part of the reason I never do finance on my phone. Phone company should be on the hook for that.

[@Bruce_LeRoyy]

It's not just transactions through phones it's also login credentials and proper behaviors/habits...... at the very least people should learn what secure 2FA are!

[@solarwind907]

@@Bruce_LeRoyy they sent his phone a text and since the crook had his phone number, it went to him. That’s how they verified.

[@Bruce_LeRoyy]

I can't believe there are still financial institutions still allowing phones or SMS as 2FA

[@rogerh2694]

Um like Chase still does as far as logging in. Hope there's more security when it comes to transferring money. Then if thief has that, you're screwed? As far as phone, need fingerprint authentication is one answer.

[@NEVERHAVEHIGHEXPECTATIONS]

A confirmation via text? Wouldnt they be able to check the tower where his phone would hit?

[@evelynmahoney3569]

Two-factor identity verification is a pain in the ass & it obviously does NOT protect you like it's supposed to.

[@lightningmcqueen9310]

I’d NEVER TRUST XFINITY WITH A PHONE

[@nanaandpapashoemaker]

I would at least attempt to sue the phone company that switched the sim

[@Robgeee]

This is why I don’t believe in E-sim. It’s sad how the U.S is the only one that the newest iPhones are only E-Sim. When purchasing a new iPhone id rather purchase it in a different country where they sell the newest iPhones with physical SIM card trays.

[@laurence1643]

Before the computer and "smart phone" age this didn't happen !! Welcome to the modern electronic world.

[@Wooster77]

The bank is liable.

[@Newtttton]

one phone call to your carrier. just tell them to lock your number. it automatically disables porting. or do it on the web portal.

[@freespeech.7254]

OMFG iphones are suppose to be safe with two step verification.

[@rogerh2694]

Don't they have fingerprint auth?

[@Dflowen]

E-Sim I knew phone companies want convenience and there you go. So will Chen get his 30k back? With the wire there has gotta have a papertrail like a noob.

[@rayray7906]

38,000

[@geraldhenderson8474]

No such things as career criminals, just jystice system failures

[@LexyTheEbikeQueen]

2:25 this man is beautiful

[@rogerh2694]

I wanna ride you... Ebike I meant

[@wileyjohnson5681]

Just reminded me to change my account number.

[@Chris-em1bc]

This is to easy

[@lemontea128]

So how did the thief get the last 4 digits of his cc. And how was his sim swapped without physically doing it. Like did he click on any link from unknown numbers

[@SteeLHorseNomad22]

Not sure how they got the CC digits but eSIM is a digital SIM card that allows you to use a cellular plan without a physical SIM card. So it can be changed over air. They really should go back to physical sims that only you can pull out of the phone.

[@rayray7906]

Your digital wallet. When u save cc/ATM info to ur phone

[@rayray7906]

​@@SteeLHorseNomad22. The rule should be if you call to get a new Sim card/physical or electronic. U should have to physically go into the store, your ID in hand

[@wileyjohnson5681]

I couldn't tell you how his sim was swapped without physically doing it but his last four digits account number he gained access automatically after he was able to swap that sim card into another phone. He probably had his Bank Of America App set on automatic login.

[@tonyg1519]

Michael Anthony Jesus Christ Gomez

[@kenmore01]

Just keep voting blue.

[@NEVERHAVEHIGHEXPECTATIONS]

How is this connected to voting Blue? Many of us here in Cali are very conservative

[@solarwind907]

See a doctor

[@Soldier2799]

I believe the bank owes this Man his money refunded.

[@wileyjohnson5681]

The phone provider has more culpability on this one than the bank. He had authorization from the phone provider first before he could access the bank information.

[@Soldier2799]

The apartment complex I rent an apartment wants residents to pay through a portal on cell phones.

[@michaelngau606]

China is better ❤😂❤😂