Adam Ruins Everything - The Truth About the McDonald's Coffee Lawsuit

[@mikalei5770]

I'm glad Adam talked bout this, it makes me extremely angry whenever people talk badly about Stella, she died younger than she would've because of the burn

[@mr.balloffur]

She died when she was 91!!! She lived longer than most!!!!

[@anonymousfrog9826]

j376 guli so? She could've lived even *longer* if it wasn't for the burn

[@tcot-wi8wf]

@@anonymousfrog9826 no she couldn't have actually

[@anonymousfrog9826]

@@tcot-wi8wf and you know that how?

[@anonymousfrog9826]

@@tcot-wi8wf she could've had a peaceful death if that coffee wasn't so hot. Even if she lived seconds longer, it still would've been so much better for Stella.

[@NutyRiver]

The worst part of this case is that McDonalds made the lady sign a gag order on the settlement, meaning she had to stay quiet for the rest of her life while the company ran an active smear campaign against her and the media constantly mocked her.

[@morphman86]

You know all of that because she did NOT have a gag order. If she did, she wouldn't be able to let that be known, that's the entire point of a gag order. She might as well have though, since an old, injured lady in the late 90's had much less of a voice than several major corporations with close ties to the media did.

[@msminmichigan]

Sofia Lafitte NDAs are standard with out of court settlements.

[@chinkywinky7266]

morphman86

[@LermaBean]

Sofia Lafitte And worse, most citizens are not aware of it and they've been brainwashed as such without realizing the truth...

[@leppaberry]

My parents have told me that one time before I was born, they stopped at a McDonalds on the way to the beach. My brother, who is just six years older than me, had hot coffee spilled on him. It wasn't as bad as what happened here, but he still had to go to the hospital. He still had scarring years later. This case was probably only the tip of the iceberg of customer injuries.

[@jmbthegreat]

I remember my professor bringing this up in my law class. The best part was the McDonalds lawyers where the ones that submitted the evidence about the several hundred people that had been burned. I'm not sure what they expected to come from that.

[@Mr._E._Shark]

"See, it's not that bad. If anything it's her fault for being an elderly woman!" This is the thought process I imagine they had.

[@HenryLoenwind]

Quite simple: Their case was "Oh for Ronald's sake, we get peppered with these lawsuits all the time. Coffee is that hot because it's brewed at that temperature. Get that old crow out of here". The judge was not amused...

[@MrTkWrath]

part of the presented argument was to establish that the excessive hotness of the coffee was part of the 'industry standard' as customers were said to have preferred a hotter brew that not. People getting burned was just part of the 'norm' and other establishments had similar concerns and injures for brewing hotter than needed and not responding to customer injury and safety concerns.

[@dooderbug2437]

Someone with morals discreetly sabotaged it

[@drewgehringer7813]

@@MrTkWrath yeah. that didn't work for them because no other place had that issue; everyone else served coffee at a sensible temperature

[@lngvly22]

Wow, this actually might be the most interesting thing Adam ever ruined. I always thought she was a greedy, nasty woman, not someone who had been genuinely harmed. I feel so bad....

[@gregfeasel5874]

Who puts coffee between their legs? Who? That's why it was a bad lawsuit. People need to take responsibility for their actions. If the lid wasn't on tight enough or she put the coffee in a safer method, then you have a point.

[@LarperLaura]

Did you even watch the video, dumbass? She took full responsibility for the spill being her fault.

[@gregfeasel5874]

I watched the video. If she took responsibility, why did she demand Mcdonalds pay for her medical bills? She was not a Mcdonalds employee and should known how to properly carry coffee. Everybody knows coffee is hot.

[@LarperLaura]

Greg Feasel then congratulations on being so dense that you can watch a video and still have to ask the questions answered in it!!!

[@ZeroResurrected]

Greg Feasel Coffee should not be hot enough to give anyone third degree burns. McDonald's is to blame for how they make their coffee.

[@LazyCatIsFat]

It's pretty sad how the media smeared Stella like that. I remember when I used to laugh about it, thinking Stella was an idiot. But now that I know what happened, it's really depressing.

[@steventcheouafei174]

lone pix101 an idiot for spilling coffee?

[@WhyDidIJustEatThat]

@@steventcheouafei174 an idiot for suffering 3rd degree burns over 16 percent of her body, including her inner thigh and groin? Yeah, what an idiot for being a 79 year old woman who spilled *190 degree* coffee into her lap. Jesus christ.

[@steventcheouafei174]

WhyDidIJustEatThat I don’t think you understood my comment, I just thought that it was awful that people called her an idiot.

[@puppetseducer]

She WAS an idiot.

[@joshuahudgins]

@@WhyDidIJustEatThat no she’s an greedy person for taking what does not belong to her since coffee is served at 190 degrees. I spilled coffee on myself so I can sue McDonald’s for reasonable coffee.

[@ZHBG-ll7fy]

"motherfalcon companies" "I swear to gull" Everyone let's change profanity to bird names

[@tristanlau1213]

Shut the duck up

[@technicaldifficulties3289]

Yes we should.

[@johnconner9149]

Son of a blue jay

[@oldmanmammoth5364]

That idea is a pierce of Crow

[@biker932012]

Holy robin Batman!

[@IPlayWithFire135]

This nonsense was endless fodder for comedians and talking heads when it happened. Great to see Stella's good name is finally being vindicated. Thank you, Adam.

[@BunnyQueen97]

Hint: if McDonalds is one party and a little old lady is the other, BELIEVE THE LITTLE OLD LADY. The rest is almost always propaganda - they can afford it.

[@allisoncomeaux3441]

Third degree burns??? oh my god. I'm a nursing student studying burns right now. I randomly thought about this lawsuit and Third degree burns are so serious especially for geriatric patients. I feel so bad for making fun of this law suit when I was younger.

[@lukelblitz3627]

*her labia were fused together*

[@piecrumbs9951]

Third degree burns are unfortunate, yes, but they can be caused by liquids as low as 120 degrees fahrenheit. 160 degrees fahrenheit causes 3rd degree burns as quickly as 2 seconds after contact with skin. So it may sound ridiculous at face value that coffee at mcdonalds can cause third degree burns, but really in order to avoid the possibility of this occuring they would have to serve coffee at ridiculously low temperatures such as 130-140 degrees. This is not a fair standard to set for fast food companies, especially when you consider that refrigerated creamer brings down the temperature another 20 or so degrees. By the time you creamed your coffe and drank it it would be room temperature, not desirable for anybody.

[@joshuahudgins]

Well the lawsuit was ridiculed. So making. Fun of it was understandable.

[@someguynamedsteve203]

@@piecrumbs9951 they were 195-205 degrees corapate s*mp

[@TheGloriousLobsterEmperor]

@@lukelblitz3627 She was permanently disfigured and spent her winnings from the McDonald's lawsuit on a live in nurse until she died. Terrible, horrible thing. McDonald's should have been forced to personally cover every expense she, her family and her descendants would ever have until the end of time. The CEO should have been forced to grovel at that woman's feet until he collapsed from exhaustion.

[@kmac639]

Here's some other interesting facts about this case since I saw a bunch lf misinformation in the video's comments: While coffee is supposed to brewed between 190 to 212 degrees Fahrenheit (so around boiling), it should served/drank at about 160. Think about it, who drinks boiling water? Your going to burn your tongue/mouth. Thats why when you get fresh brewed coffee or tea from places now they have to warn you. The problem with the McDonald's case is that they don't use fresh brewed coffee. They keep it in a warmer. So there is no reason it couldn't have been kept warm at a more reasonable temp like 160-170 as is the new standard. Instead they kept their coffee at near boiling temperature for no reason other than it was the "industry standard."

[@majormana1]

Starbucks is only one who serves at 160 but others serving at 170 is kind of understandable save for clown who did bring down temp for couple yrs back to serving at 190 for as you said no reason

[@DrZaius3141]

If you sell stuff that tastes like crap, it's actually savvy to have your customers burn their taste buds.

[@AntiNeon4681]

DrZaius3141 lol

[@Turtleman95]

I know this is old but if you look it up in a case like that we’re your clothes are soaked with a hot liquid 120*f can cause 3rd degree burns

[@Victoria-nx8qs]

Mcdonalds kept the coffee that hot so people would drink it slower and request fewer refills. Refills on coffee used to be free.

[@poemone2257]

The absolute slander of this poor woman is gross on the media 's part. I've never had coffee spill on me and send me to the hospital. This is on McDonald's.

[@aryamansinha6608]

McDonald's actually kept their coffee 20°C hotter than the recommended. The reason for this is because the people who usually bought the coffee were construction workers who bought the coffee in their own cans and drank it after 1 to 1.5 hours. That coffee was not supposed to be drunk right after serving. Only problem is that they never told it to the customers who drank the coffee right after buying it.

[@ladyteal5813]

To make things worse, McDonald's did a study that showed customers usually intended to consume the coffee immediately

[@aryamansinha6608]

@@ladyteal5813 exactly. It would be perfectly fine if McDonald's put a safety warning of it being too hot and to store properly for a couple of hours. They didn't. That was their fault and they should have paid for it

[@KenKen-ui4ny]

@@aryamansinha6608 There two solutions i see for this. One is similar to what some states are doing with the plastic straws. McDonald's can still sell coffee that hot, but on request by the customer, made by a separate machine. The second solution is, if the construction workers wanted coffee that hot to store in their cans, then maybe they need to get up an extra hour earlier before heading to work, and brew it themselves at home on the stove top.

[@colorbar.s]

wasn't it just to prevent people from using free refills?

[@aryamansinha6608]

@@colorbar.s No. This was about making sure their customer base does not go to any rival services at that.

[@intercity234]

My law teacher claimed that Stella was greedy and a bad person even though a documentray she showed us demonstrted the burns clearly. I stated correctly that she should have gone to court but she just told me that I was wrong and that she was nothing but a greedy old lady. I'm glad this video shows that I was right and she was so very wrong.

[@casusbelli9225]

Should have nake her gulp that coffee fresh from the coffeemaker to demonstrate, how safe it is to drink.

[@SanaeKochiya]

guess she was part of mickey dee's legal team

[@maddadification]

If it's that easy to misinformed people just imagine what else there miss inform you about

[@kereminde]

You quite literally do *not* want to know.

[@Takittack]

Better to live a nice lie than live with a horrible truth or something like that i forgot.

[@ILT12345]

Masks are like muzzles?

[@BlueTyphoon2017]

@@ILT12345 what does that have to do with it?

[@dumpydapillow8519]

@@kereminde Sadder thing is, most of us will quite possibly *never* know.

[@Layk35]

This was an AWESOME video, and I hope everyone shares it. I remember learning about this case in high school from a teacher who (I know now) clearly did not know the facts and in turn misled the entire class. I was ignorant until college where I learned from a poli sci professor the truth about the case, as I never thought to seek more information because it seemed like everyone reached the consensus that the case was frivolous. And if I hadn't learned the truth then it would have taken me until now to find out what really happened. It's sad how the media twisted this case. They were either lazy or malicious in their portrayal. And as for the real number of frivolous lawsuits, that's why we should always rely on empirical evidence from a reliable source! Good video.

[@Layk35]

Also, just to add, I heard that the reason Mcdonalds kept (still keeps?) their coffee so hot is that by the time you get to work, it's still as hot as a fresh cup of coffee.

[@joshuahudgins]

@@russ7009 did anyone research the average Instant coffee makers spits out ready to serve coffee at 192 degrees?

[@sarasaeed6349]

@@joshuahudgins no one cares what the corporate shill has to say, go away already

[@joshuahudgins]

@@sarasaeed6349 what does corporations have to do with right or wrong.

[@ashlymenard5780]

I remember reading about the McDonald's hot coffee lawsuit at school a few years ago, but I can't believe almost everything I read about it was wrong!

[@anonymousfrog9826]

Ashly Menard the world is sad that way- no one knows what is true

[@Nsmnsd197]

People love to just read anything and take it in as fact

[@alenzhang4854]

Mom: just eat it, the food's not that hot The food: McDonald's coffee

[@kshreath]

Thank you for discussing this case! So tired of lawyers getting bad raps when so many changes have been made to increase safety in everyday products.

[@girlgarde]

So petty lawsuits aren't as rampant as I thought? Geez, the corporate lawyers certainly did their job well then, bunch of assholes, slandering an old woman just so their corporate masters don't get sued.

[@UsingInvisibleInk]

The coffee was so hot her labia was fused together

[@MissNayNay]

It did for real? Ew. That poor woman!

[@puppetseducer]

got proof of this?

[@spraypaintrose2659]

@@puppetseducer there are pictures on the internet if you. really need that proof.

[@puppetseducer]

@@spraypaintrose2659 Always

[@yologreatdose8180]

“ I want money, my ethics are questionable” isn’t that like almost every company in USA?

[@Curtis006]

Not "almost", it is every company. World-wide.

[@piecrumbs9951]

@@Curtis006 Certainly there are companies not run by megalomaniacs. It's just that the only companies that accomplish huge growth are run by megalomaniacs.

[@potatoking2729]

"mother falcon companies"

[@potatoking2729]

"I swear to gull"

[@troubledsole9104]

Are you out of your Vulcan mind?

[@williamjay2386]

holy crow!

[@royalblu1100]

Potato King! Ugh but people on KZbin red can say f*** sh*t and other curses

[@MrGamelover23]

Isabella Heintz Yet they can demonetize people for swearing, wtf?

[@verb9602]

so is this the cause of the warning on coffee cups? does them warning the coffee could be "extremely hot" let them get away with serving coffee at a ridiculous, unnecessarily hot temperature that could cause serious burns?

[@JimboRustles]

It's not ridiculous, it's industry standard. Nobody likes lukewarm coffee and nobody likes waiting minutes for it to cool down at a fast food place.

[@DanknDerpyGamer]

@@JimboRustles It not being srved hot enough to cause 3rd degree burns doesn't make it cold, ya nimrod.

[@casusbelli9225]

@@JimboRustles If 150 grades Farenheit is "lukewarm" for you, then you have a problem, mate.

[@FrostFire425]

@@JimboRustles "Industry standard", okay. Sure. Reminder that brewing temperature and serving temperature are different, and the serving temperature is supposed to be 170° F (76.6° C) or below

[@PeppermintSwirl]

@@JimboRustles I like lukewarm coffee

[@ashleyc506]

If the coffee is too hot for her lap, why would it have been safe for her mouth?

[@FrostFire425]

Exactly!!!

[@Zeromaus]

The mouth can withstand a lot hotter temperatures than regular skin bud..

[@majormana1]

nope it have burned her lips it's luck she burned down stairs lip vs her face lip as your lips are extremely sentive to tempature inside of her mouth been fine but she wouldn't have been

[@DanknDerpyGamer]

@@Zeromaus Citation needed? All that muscle on your mouth, your tongue, your esophagus, can absolutely be burned.

[@KingPingviini]

​​​@@ZeromausMy experience tells me that's hogwash.

[@carolinarey8945]

Well, that's why I NEVER trust the media 100%... poor lady :/

[@robbmg9716]

You're watching media right now. Just saying.

[@carolinarey8945]

@@robbmg9716 hehehe yup, kind of hahhaha

[@thomashall6733]

these frivolous lawsuit protesters act like judges have no say in what cases make it to court.

[@enforcermj2155]

+Thomas Hall, that's correct, they often DON'T when unscrupulous slimy lawyers are involved and know how to twist and distort laws to take advantage of situations.

[@kereminde]

@@enforcermj2155 Cutting in both directions, they can push one to happen . . . or cause one to never happen because legal costs are pushed too high for someone to actually handle a lawsuit. Of course, they gotta pay those loans to get them through law school somehow!

[@joshuahudgins]

@@kereminde sad all the cases they could focus on they are focusing on the one that was in no way McDonald’s fault. It was a moron who spilled the coffee on herself.

[@kereminde]

@@joshuahudgins Nope, that'd be the story which got put out to spike the lawsuit and distract from the real argument: the coffee had no business being that hot.

[@joshuahudgins]

@@kereminde I don’t see why a keurig instant serve coffee maker puts out coffee at 192 degrees. People gobble it up every day at their own risk. 190 is a full 2 degrees cooler than what McDonald’s and many other companies at the time was putting coffee out at. Because at 160 degrees people complained of cold coffee.

[@anonymousfrog9826]

Another reason to avoid McDonald's.

[@marylandman12]

So, I bet that McDonald's now learn not to increase the temperature of the coffee. probably other fast food restaurants that follow suit not to increase the temperature

[@melodyclark1944]

Actually, no. Since Liebeck, McDonald's has not reduced the service temperature of its coffee. McDonald's policy today is to serve coffee at 80-90 °C (176-194 °F),[33] relying on more sternly worded warnings on cups made of rigid foam to avoid future liability, though it continues to face lawsuits over hot coffee.

[@dream6562]

Melody Clark all if the sternly worded warnings wont help them

[@tigerpournelle1020]

You either cut and pasted that or work for them, because no human speaks in such a manner.

[@greatveemon2]

It's kinda weird that some of this lawsuit are trying to imitate what Liebeck did.

[@melodyclark1944]

Tiger Quinn It's on Wikipedia and other websites. No unbiased source seems to claim that the temperature has been reduced.

[@MiCKi914]

Funny, the video froze and started buffering when Adam says, "This is one of the rare cases when a working-class victim beat a huge..." Those internet corporations don't want us to learn the TRUTH!!!!

[@Regu269]

Your wifi is just trash

[@BlueTyphoon2017]

@@Regu269 I think it’s a joke mate, but I can understand how you could misunderstand as telling sarcasm without tone of voice is hard on the internet.

[@XxSilverTheHedgehog1]

You know, recently another case very similar to this happened with Starbucks after a cop, Matt Kohr sued Starbucks for getting severe burns from their coffee. Unfortunately Mr. Kohr lost the case, and what with how the media/public viewed what happened, it's clear people have learned literally NOTHING from this...

[@majormana1]

Starbucks doesn't even make there coffee hot unless you request it and we are talking 175

[@LermaBean]

Miss Amanda's world So how did he get burned then? Clearly the branch he ordered from took it too far.

[@majormana1]

Eric clearly he lied

[@jaymeaaron]

He never had severe burns and that wasn't why he even tried to sue. He claimed that he spilled coffee on this leg and it activated his Chron's Disease which caused part of his intestines to have to be surgically removed. That's not how Chron's Disease works and the jury ruled against him. It had nothing to do with 'severe burns'.

[@retrogamer2503]

@@majormana1 yep.......

[@jnzkngs]

I wanna know the "Real Story" behind the mesothelioma lawsuit ads on late night old man shows. Is there a big pile of class action money laying somewhere that the lawyers can't get at without having a victim to be acting on behalf of?

[@amplelemming3452]

In my criminal justice class we where talking about this case and my teacher had only heard of the version that the lawyers made so he thought that she was being dumb and driving with coffee in her lap.

[@JustAnotherPerson4U]

I've watched this a few times and I feel terrible the few times i've told it to other people... I've told it completely wrong. I wasn't alive when this happened so i wouldnt have known any better. I just heard it once and spread it like gospel truth. Adam's right. While the campaigners were REALLY good at their jobs, Stella should be hailed as a hero for getting the temperatures for coffee and other hot drinks to be lowered. And I shall definitely spread the truth about this. And let her be recognised for what her case did. And for those who think mcdonalds is not responsible. If you are serving food or drinks that are potentially hazardous if handled incorrectly then it is a DANGER! If the coffee was normal hot then I would be entirely on Mcds side. But hundreds of people suffered severe burns that is a direct result of their product. THAT is their fault if it came from them.

[@Forizee]

i surprisingly knew a lot about this case and I dont even study law. I am glad he runs a show like this. makes me feel better that more people know.

[@mattalley4330]

I admit that I fell for this line of misinformation too when I heard about it. “Oh my goodness, what a greedy person! Imagine hot coffee being hot.” Im glad I learned the truth and I think we all should be determined to avoid jumping to conclusions based on skewed news articles in the future.

[@DrFreeman-21]

Just an FYI, 190 degree coffee is a great temperature to make coffee at; however, it shouldn't be maintained there. According to the National Coffee Association, 195°F to 205°F is ideal for optimal extraction.

[@alyssawilliamson3924]

Which is why McDonalds always has and still does brew it at 198°F. Not their fault an old lady couldn't add milk and sugar with the cup in a cupholder and not her lap.

[@bangtanphoenix7280]

@@alyssawilliamson3924 EXTRACTION idiot not brew. theres a difference and you shouldnt serve it to the customers that hot.

[@davidrahrer]

@@alyssawilliamson3924 Extraction at 198°F is fine, but you drink it at around 160°F (as it is served by the major coffee chains like Starbucks). Serving at 190°F + in a thermal styrofoam cup no less is absurd. Now shove that same cup into someone's hand driving through in their car and you end up seriously burning a lot of people needlessly. Keep doing it after hundreds of people file complaints and you are negligent. They do not serve at this temp any longer.

[@harinimarchadi1204]

Car cupholders didn't exist back then

[@bigglypuff0420]

@@alyssawilliamson3924 her grandson's 1985 car did not have cupholders...

[@Lucky-ei6yh]

I was a kid when this lawsuit happened. It made news here in Australia (and from what I've heard, many other countries too). The story was presented to us like 'American's are constantly sueing over crazy things, a lady sued McDonald's because she spilt hot coffee on her lap. She got millions of dollars just for that.' Without knowing the facts everyone thought it was stupid. It's seems only in recent years the truth is starting to be more widely understood. It's a shame this woman died in 2004, back when people were still laughing at her.

[@KenKen-ui4ny]

Frivolous lawsuits have been a chronic problem here in US, and it's making people with legitimate suits look bad in that way. It's kind of like the boy who cried wolf. Eventually the public is not going to believe even the legitimate cases, Because their just going to think it's another nonsense suit, and that consumer error is only to blame. This may have been part of why all the misinformation and slandering.

[@AceNallawar]

how many times will this video be uploaded

[@rrteppo]

3 times by people who own it, and at least 2 more by people just trying to get clicks. Adam Ruins everything gets uploaded to 3 different channels who all use slightly different length clips of the show.

[@BotWatts]

well sort of, the agreement trutv and adam ruins everything have is basically: tru tv uploads a 2 min teaser clip, college humor uploads the full version a few days later, and then tru tv can upload the whole video

[@alegotronnortogela7695]

If they can do this over coffee, imagine what our politicians have been doing lately...

[@jcman-lp6lg]

Bacteria dies at 140 and 165 degrees the dishwasher at my work place gets to 170 and that sh*t makes the dishes hot as F. WTF are they thinking about making coffee 190 degrees.

[@piecrumbs9951]

It's the standard brewing tenp. The coffee that you make with your hime brewer is exactly the same temperature. Serving coffee any lower would cost money and time, and it wouldn't even significantly reduce the potential for injury.

[@DanknDerpyGamer]

@@piecrumbs9951 > * The coffee that you make with your hime brewer is exactly the same temperature* The keyword being "brewing" - not the serving temp - not to mention that your regular coffee cup is open air, and coffee cools a bit faster than if it were in a closed styrofoam container. > *it wouldn't even significantly reduce the potential for injury.* IIRC, - gotta re-find my links (assuming YT won't auto remove comments with links in them ...) I read that time that it takes for 3rd degree burns to set in decreases exponentially as the temperature of said liquid increases... again, IIRC / I def. gotta look it up again to be sure so take with a grain o' salt until then.

[@piecrumbs9951]

@@DanknDerpyGamer It's true that on a graph, necessary time exposed to liquid for third degree burns has an exponential relationship with the temperature of the liquid. This doesn't tell you what temperature doesn't cause near instantaneous third degree burns. According to cpsc-dot-gov, most people suffer third degree burns after 2 seconds of contact with 150 degree water, which is 30-40 degrees cooler than the coffee which burned Liebeck (if you ask her attorneys). At 140 degrees, it takes 6 seconds of contact, and by 130 degrees, it takes a fairly safe 30 secs. Lets not forget that there is also an exponential relationship between the heat of the liquid and the rate at which it cools. It takes a long while to cool coffee to a "safe" temperature like 130 degrees (something like 30 minutes). Lets also not forget such a temperature isn't considered ideal by most customers. It's too cold, especially right after adding refrigerated creamer like they have at most fast food joints (all the ones I've been to anyway).

[@thereprehensible435]

Adam says they lowered the temperature, but according to a friend of mine working at McDanks, they still serve coffee at 204f.

[@puppetseducer]

Good

[@sarasaeed6349]

@@puppetseducer are you stupid on purpose?

[@puppetseducer]

@@sarasaeed6349Sorry you can't accept the truth sandlouse

[@colorbar.s]

​@@puppetseducer what on earth is your issue

[@puppetseducer]

@@colorbar.s No issue.

[@earthtodevon]

04:18 “This included companies like Pfizer…” 👁👄👁

[@pastelchemicals1331]

"These Motherfalcon Companies"

[@occraig]

I did know this but the one part he forgot was that this mcdonalds was warned 2 times that there coffee was too hot and burned people and they still ignored it. what sucks about this story is that most mcdonalds are privately owned so mcdonalds didnt burn them. the person who owned this one store who didnt listen to the warnings they already got did

[@яненавижутебя-и5о]

THe best part about this video is it feels directed towards me, me being named Kendra.

[@asitalandry3962]

The waah I deserve money for being stupid. 😂😂 took me out.

[@23trekkie]

On the jar of instant coffee it's written "pour with hot but not boiling water". I assume the same goes for normal coffee. Looks like McDonald's didn't get the memo.

[@Eudamonic]

I thought that instead of lowering the serving temperature they just added caution wording on the coffee cups saying it was hot. I haven't read too deep into it but that's what one article said.

[@FrostFire425]

They lowered the serving temperature to the actual industry standard of 160° F (71.1° C), yes, but 160° F is still hot enough to give third degree burns

[@leonmystique9372]

Coffee, in common sense, is hot. In the context of the lady, it would be that she spilled her coffee by accident. Very likely the case here.

[@staringcorgi6475]

@@leonmystique9372her automobile had no cupholder which required her to keep it in the lab increasing the risk

[@samuelcayre8274]

why did they make it so hot?

[@Scorch428]

cus no one wants cold coffee....jesus

[@LizLuvsCupcakes]

So that people would get fewer free refills because they'd have to wait for it to cool and McDonald's lost less profits.

[@tntcake6327]

Would you rather have ice cold coffee or coffee that would melt your face off if you went close to it?

[@kawaiipanda6850]

Scorch428 but I love ice coffee

[@Glorc72000]

The machine was broken but they didn't care

[@harumiayame8586]

Smear campaigns and people who eagerly believe them suck. If you weren't there and weren't affected, why so passionately go after someone? Sick mob mentality.

[@ShadowDemon_4]

I remember many years ago I had heard about this story from multiple places so I made maybe one joke then completely forgot about it. I only later found out what really happened thanks to this episode. It made me realize how bad companies will screw people over just to avoid accountability.

[@karsten69]

190*Fahrenheit. okay I get it. I'm just used to the boiling point being at 100*Celsius. so when he said almost boiling, I'm like, "That's way past the boiling point." but, I was mistaken. Also... for those without a TV provider at all, and for someone in Europe, what's the best chances for looking at these episodes legally?

[@otocan]

Ahhhh thank you. I've never heard people use Fahrenheit for liquids before.

[@TheRedKnight101]

Adam ruins everything is aimed at an American audience

[@karsten69]

Whelp, that's unfortunate. I really wanted to support them. oh well.

[@somestrawberry2262]

karsten69 Turn on your TV, go to TruTV on Thursdays. If you don't have a TV then....oh well. Or you could go to the Adam ruins everything channel and pay the fee.

[@karsten69]

none of those are options. the Adam Ruins Everything channel is not available for someone outside of the US. TruTV is not part of any provider package from any provider where I live, (again, outside the US) I appreciate the time you put into being helpful, but it didn't help.

[@ShadowDemon_4]

This reminds me of another story I heard about where many people who shop at Wal-Mart are accused of stealing because their self checkouts don't properly register their items or something. Many customers get banned or fined for this and while some have gone to court to prove their innocence the company just doesn't care to fix the problem because the amount of money they make outperforms any amount they spend on court cases.

[@willropa4226]

Having to deal with this IRL oddly enough. Family believes in McDonalds' side of the story and that Stella was a greedy lady out to become a millionaire through stupid lawsuits and I'm trying to tell them the truth in that she didn't want to sue but McDonalds forced her hand by stonewalling. I'm trying, but I don't think I'm at the same level of comedian as Adam is.

[@jinhyungkim9012]

There's a cursor in the thumbnail

[@foxdagamer1061]

Jinhyung Kim omg lol

[@WillddKvic]

Jinhyung Kim there's another comment like this so I'm saying it again : WHERE?!

[@tntcake6327]

It had a different thumbnail, like the person told you on the other comment like this

[@negligentdata8307]

"I want money, my ethics are questionable." That needs to be a meme

[@cattiechun]

this is so heartbreaking :( stella wanted so little and they basically spit in her face. before now, i had only ever heard of this story with her painted as the bad guy

[@joshuahudgins]

She was the bad guy. She spilled coffee on herself and wanted someone else to pay for it.

[@douglaslangley9251]

@@joshuahudgins wow, McDonalds paying shills again this late in the game? She died like 15 years ago didnt she?

[@saxor96]

@@joshuahudgins Of course she was the bad guy! It's her own fault if they sell people without any warning whatsoever coffee so hot that can cause 3rd-degree burns!

[@joshuahudgins]

@@saxor96 Ah yes let's reward stupidity. It's not her fault that she didnt know coffee was a near boiled product. At 70 they are so young and naive to the world. I'm sure most people who have drank coffee for 50 years does not know that. So what is the appropriate serving temperature? 120 degrees can cause 3rd degree burns if you spill it in your lap and sit in it for several minutes?

[@saxor96]

@@joshuahudgins The appropriate temperature for ingestion is around 130 degrees, way below 190. You can perfectly serve it at 140 degrees or 150 and you won't be sending people to the hospital.

[@MadameMushroom]

Ok if ur coffee is so hot it can make candy then theirs a problem! Seriously to get the consistency of jolly ranchers the sugar water had to be 180F I make homemade candy and studying to be a chocolatier I know! Seriously just add 2 Tbsp of sugar to that coffee over a stove and put it in molds let cool coffee candy!

[@chriskopp1361]

I had no idea thats a job

[@NorwayTracking]

“Holy crow” “Mother falcon” “I swear to gull”

[@drewscott3464]

My grandfather was actually a lawyer on that case... good to know he was doing his job!

[@alejandrotrevino7974]

Moral of the story: big companies are scumy and will always try to rip you off

[@italianspaghetti9056]

Facts. They use disgustingly old ingredients and their kitchens are filthier than the slums. I'd know since I've worked at one before. Dried grease on the floors, uncleaned dishes everywhere, stained kitchen utensils and more.

[@Yuh-Jin]

@@italianspaghetti9056 well if you worked there isn't the cleaners job to clean that? If it's filty why blame the shop? Blame the workers who isn't doin their job... 🤔🤔

[@casusbelli9225]

@@Yuh-Jin >If it's filty why blame the shop? Blame the workers who isn't doin their job... Ever heard of "minimal wage means minimal effort", mate?

[@Yuh-Jin]

@@casusbelli9225 well that's the problem of western mentality... If u don't get enough u don't do enough. asian country workers were only paid 3 dollars a day (not per hr but per day) but they do their job with honor thus the shop attract more customers (for cleanliness) & business don't shut down & worker continue to work & don't have a problem looking for job to feed his family.... Sooo what's your point??

[@encycl07pedia-]

​@@casusbelli9225 If you give minimal effort, you'll never rise above minimum wage. The absolute entitlement of some people is so ridiculous, like they should get at least $4/hour for breathing, as if that's some gift to the world.

[@batmous]

0:31...Somehow I can't enough of the way she says that line... "I want money..."

[@wisemage0]

Ask for a cup of coffee, get molten lava instead. Thanks, Clinton.

[@mknees1467]

Ever since I studied this at uni I've been trying to educate the ignorant on this specific case. I truly feel for this woman.

[@toneloke454]

Coffee brews at 195-205, it’s that temperature everywhere then and now. McDonald’s just brews and waits for it to cool down and lose flavor before serving it after this incident. It’s that hot or even hotter at every single coffee shop, and if it’s not that hot, then it tastes like garbage This video is stupid

[@DanknDerpyGamer]

@@toneloke454 > *Coffee brews at 195-205* And? This case surrounded coffee that was being held at 185.

[@brojob5102]

Eh. Not the most shocking thing I've ever seen involving hot coffee

[@Broockle]

You mean cause of coffee slave farms?

[@brojob5102]

Broockle oh. I was talking about that one GTA mission.

[@brojob5102]

Broockle I'm not that smart.

[@koga9376]

what's your name though

[@Egg_thing]

Hugh Mungus YOU JUST SEXUALLY HARRASED ME!!!

[@shaeisgae8952]

I feel so bad for her, she not only had to go through that, but then was publically smeared and lampooned by media, only to be somewhat publiclaly vindicated years after she passed. How tf did they get so many people to defend a massive corporation over a random innocent woman? Ig this video answers it but still.

[@melissafischer2604]

No she tried to sue McDonald's I love McDonald's

[@skystryker2300]

I learned in my Government class that there's actually a term for hiring protesters like this. It's called "Astro-turf Lobbying". Just FYI.

[@megamanstarforce4315]

One thing I still do not understand is that why did McDonalds have the temperature so high in the first place.

[@channelforpositivitylunder9385]

I was recently at court for jury duty and the other jurors and I discussed this case without knowing the truth... This is often brought up as showing CAPITALISM IN MURICA ... >.< I hope everyone watches this...

[@1TutorialBoss]

I explained this to people once and all they said was "yea but coffee is hot"

[@ShadowDemon_4]

That's how bad it is. They're making excuses because they don't want to be wrong. Sure "coffee is hot" but it shouldn't be third-degree burns hot, that's extremely unsafe.

[@1TutorialBoss]

@@ShadowDemon_4 i make the same argument but keep getting stuck in the "coffee hot" loop. Sucks man

[@heatherc4416]

The one time Adam didn't actually teach me anything new. All the facts i thought to be true, were.

[@stitchlover4381]

Even if Stella didn't spill the coffee on herself she would have burned the hell out of her mouth from just taking a sip.

[@vision9263]

RIP Stella Liebeck 1912 - 2004

[@joshuahudgins]

Steall ruins coffee.

[@magicman25103]

@@joshuahudgins nah, she made coffee better by ensuring companies aren't burning their customers.

[@沈啍]

And to think that the corporations probably spend more money astroturfing than they actually get fined in these lawsuits. Pure pettiness.

[@mysteretsym]

It seems that people dont realize that she was actually hurt to the point of almost dying

[@realexony]

What an increadibly well made video, thank you!

[@alcewa]

I learned about this case in legal assistance classes. Juries award high punitive damages to give defendents food for thought before disregarding safety and ethical standards again. Though some people specifically go after "deep pockets, most plaintiff aren't even asking for those amounts.

[@joshuahudgins]

Did you learn that coffee is served at 190 degrees or did they omit that in teaching this case....serious question?

[@magicman25103]

@@joshuahudgins did you learn that most places don't actually serve it that hot and to say otherwise makes you an idiot.

[@joshuahudgins]

The internal water temperature of your Keurig® coffee machine is 89°C (192° F). Therefore, when you brew a coffee, tea or hot cocoa, the temperature of the liquid is approximately 89°C (192° F). Although, it’s important to note that the temperature can vary depending on the type of cup or mug used. For example, the temperature of the liquid in a ceramic mug will differ greatly compared to a paper cup. This information applies to the all of our coffee makers,

[@casusbelli9225]

@@joshuahudgins >coffee is served at 190 degrees Wrong, coffee is served in about 150-160 degrees. But I understand, shills gonna shill, lol.

[@joshuahudgins]

@@casusbelli9225 lol yes I know that darn coffee machine is lying.

[@SpaceOddity4214]

I remember those news clips... And I believed it.... smh It's scary to think other news reports are like this today and we won't see the truth until Adam exposes it decades later... 😔

[@sandhanitizer15]

Offering someone $800 in a lawsuit like this is a slap in the face when you're a multi billion dollar company

[@joshuahudgins]

I agree they should not have offered her anything since she did it to herself. Note to self dont pour coffee in your lap. When you do don’t sit in it for more than a minute.

[@sheevpalpatine6139]

@@joshuahudgins coffee spills are bound to happen. They KNEW they made their coffee too hot and had several report of burns. If coffee gives you 4red degree burns it's not safe. Plain and simple. Stella admitted the spill was her fault. She just wanted them to pay her medical bills, that's all. After all, they endangered every customer who orders coffee by making it that hot. Moron

[@irottaalfurinn2539]

@@joshuahudgins she took the blame and she only wanted money for her surgery

[@joshuahudgins]

@@irottaalfurinn2539 she took the blame because she and she alone was responsible.

[@joshuahudgins]

@@sheevpalpatine6139 What do you think the acceptable temperature should be?

[@sergiocorral6122]

“1 free apple pie” lmao 🤣

[@Roblox-jf6ok]

But her way of explaining it was way funnier 😂

[@JonathanLundkvist]

5:14 If we ever get a western Phoenix Wright adaption, the actor at 5:14 would make a great Phoenix.

[@erinmiller1433]

Jonathan Lundkvist That’s a woman though.

[@JonathanLundkvist]

@@erinmiller1433 I do not see a problem with a woman playing Phoenix Wright.

[@OriginalWyatt]

Its amazing quite how powerful and influential these large corporations are... ...right Google?

[@TanyaLakeCaribbeanAtheist]

I don't remember this lawsuit, yet, I'm not surprised because the person, Raymond Krok, who took over McDonald's from the McDonald brothers was a shady business man. Granted, Raymond Krok died in '84 way before this lawsuit. So, whoever took over after him wasn't any better, or different than Raymond.

[@WarPigstheHun]

I remember reading about the actual story. shame on you McDonalds.

[@JenniePoo520]

Yeah, learned about this in business law class. They also didnt put sleeves on the cups or make sure the lids were all the way on before giving to the customers.

[@majormana1]

And the cups where still same ones they used for soft drinks

[@chuunyeong]

The legal limit of the coffee temperature should be 130-140° F. The McDonald's coffee is past 210° F. Fyi 212° F is the boiling point of water. She was served boiling hot coffee that burned her skin, tissue, and fused her labia and her skin together. For what reason? Mcdonald's didn't want people to be able to finish the cup of coffee and so they made it boiling hot so they wouldn't have to give free refills

[@redsoil5]

That's why I'm even scared of setting up a Taco Truck business, but the lawsuit seems legit.

[@willbthebassist539]

Anyone else see a McDonald’s ad before watching this?

[@natarajboina7525]

Wow! Large corporations definitely hate adam!

[@lovengaming2549]

3:34 song name?

[@aycc-nbh7289]

Here's another thing to consider: because the plaintiff held the coffee between her knees, she didn't get the full amount she could have gotten.

[@ladyteal5813]

Furthermore, she was holding it between her knees because she was trying to get it open to put in cream and sugar, in a car THAT DIDN'T HAVE CUPHOLDERS

[@tomtran574]

I prank called McDonald's and talked about the law suit and they hang up on me lol

[@austinhernandez2716]

I swear this was already uploaded before

[@austinhernandez2716]

***** no on Tru tv

[@laCruz40oz]

yea they reupload like 3 times and each time they make the clip longer and longer.

[@somestrawberry2262]

Austin Hernández once on collage humor, once on here, once on here again but longer.

[@kiryuandgodzillagirl]

Adam you don't ruin everything you just point out the facts

[@kaidas732]

I feel like this time Karen actually has the right to speak to the manager

[@aaronlane8276]

McDonald's was the Karen by not wanting to pay her medical bills.

[@liez988]

4:45 thought she was about to say something else🤔

[@LincolnLagger]

If you ever rename this show, name it “Actually...”

[@beataannanowak659]

My face was burned by a dentist in NJ. The lady in the Passaic NJ Hospital told me to visit a plastic surgeon. They did nothing. My son's pediatrician helped me. The scar is gone.

[@andrewnovak1390]

These companies' tactics are so dirty. Just gross

[@bidaeld]

is there anywhere i canm watch these full episodes outside of america