INFINITI FX35 NO IGNITION POWER! NO START! STEERING WHEEL LOCKED!

In today's video we take a look at a 2008 Infiniti FX35 that will not power up when the push button ignition is pressed. We quickly discover that the vehicle has a faulty steering lock unit module, but the shop has already replaced the BCM or body control module by recommendation of a locksmith. Find out what happens when you take advice from a locksmith that isn't trained in diagnostics.
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Disclaimer:
Due to factors beyond the control of Advanced Level Auto, I cannot guarantee against improper use or unauthorized modifications of this information. Advanced Level Auto assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. Use this information at your own risk. Advanced Level Auto recommends safe practices when working on vehicles and or with tools seen or implied in this video. Due to factors beyond the control of Advanced Level Auto, no information contained in this video shall create any expressed or implied warranty or guarantee of any particular result. Any injury, damage, or loss that may result from improper use of these tools, equipment, or from the information contained in this video is the sole responsibility of the user and not Advanced Level Auto.

[@randikalakmal]

Brilliant as always. When Scotty Kilmer says "Find a good mechanic with a dealer level scan tool", he is referring to someone like this guy!

[@randikalakmal]

@@serge4856 It's not just buying the scan tool. Knowing what to look for and using the tool to troubleshoot it lot easier said than done.

[@RSGAEL]

I agreed.

[@boracay12]

Being able to diagnose vehicles now takes education ,patience high tech tools and common sense . And finding a guy who is not out to rack up repairs out of dishonesty is important . I maintained my family's vehicles .but occasionally my daughter brought my wife's car she used to a honest guy like this one . I didn't mind .he didn't rip her off .has reasonable fees . Then he died from cancer 😕

[@yomomma9070]

Eric is a brilliant troubleshooter, I would love fo work alongside him.

[@michaelcrockette8694]

Scotty also says buy a Toyota/Lexus.

[@edtillier4421]

These newer vehicles are way too complicated, great video, keep up the great work, we all need a guy like you!!!

[@jorgemat8080]

This situation is why I keep diagnostics separate from key programming always double check or triple check not just replace parts if not sure. Great information man thank you. Keep up the good work. Take care.

[@robertmedina6875]

Awe... your daughter is soo precious! Thank you Eric for another awesome video!!

[@isalmankhan1]

Thanks for sharing Eric👍 You shared a life lesson for many tech's, that will save them from this type of situation👍 Stay Safe👍

[@andrewkeen5135]

Nice work Eric. Watch all your vids and appreciate all the learning u provide.

[@ryanbradley4718]

As a locksmith, I agree completely. 99 % of locksmiths have no business diagnosing vehicle problems. Unfortunately, many vehicle owners will call me and beg me to come out even after I tell them I can program keys, not fix their car or truck. My programmers have amazing key programming software but no testing software. I especially get irritated when a "mechanic" diagnoses the car or truck over the phone and tells the vehicle owner to call a locksmith, the customer feels especially desperate then.

[@ADVANCEDLEVELAUTO]

It's awesome to hear from your perspective! Thanks for the info! Btw I meant no offense by the thumbnail. Just playing around with some clickbait.

[@ryanbradley4718]

No offense taken, it's good advice. I have been subscribed for a long time and enjoy watching a deliberate diagnosing process. Thank you for the excellent content.

[@josue400m]

I’m a Lockmith and I’m a bit offended lol just a bit. In this case the mechanic should not take the locksmith advice for a new bcm, since he is a locksmith and only programs keys and fixes locks. The mechanic needs to call you the electrician/diagnostician before paying for $$$$ for an electrical component that can’t be returned. Your videos are super valuable and Mechanics need to invest in these diagnostic tool before changing parts that are non refundable

[@DFWAuto_Hack]

​​@@ADVANCEDLEVELAUTOo buddy. This was no clickbait thing. The end of your video tells and insist of what your thumbnail is. You basically said the truth. It is no locksmith jobs to diagnose people cars. Matter of fact, locksmiths do not like to deal eith issues that should be diagnosed first. On one end of the spectrum, there are incompetent mechanics who make customers pay for parts they throw at the vehicle then at last tell the customers "you must have a key issue, call the locksmith" in just the same way as you mentioned locksmiths telling customers they might need a BCM. On the mid end of the spectrum, you had cheap customers who buy and drive cars they cannot afford and want to take shortcuts and call a locksmith and usually start their request with "my keys needs repeogrammed" because it is easier and cheaper to have a locksmith come to them than getting their car towed to the dealer. Most of the time they dont even have $11 monthly roadside assistance memberships for the fanxy cars they love to show up in. Bottom line is, if everyone was staying in their lines and doing what they were supposed to do, they would be less to know problems. Lastly so yes, Locksmiths are supposed to travel to the site, fix the lock or program the car, grab the money and go although more and more locksmith are getting interested into diagnosing which is not a requirement of their job but a valuable additional skill to limit. If it comes down to that, Locksnith should charge for diagnostic and charge again for the key programming.

[@dicapriosiksei1752]

​@@ADVANCEDLEVELAUTO Hey man I really need assistance I just ordered a car from Japan it's not even a month yet and the car can't be started. No crank no power. Unless I put the key in the FOB then there is power.

[@RSGAEL]

Man your electrical diagnostic is amazing.

[@splashsplasher2930]

you are great in this auto field ; I like your way to find where is the problem exactly ... thank you very much for free education . best luck in your future

[@giogarcia1673]

You saved my live , g was stuck on the side walk for a day. I smacked that wheel lock box like a pianta and it worked

[@stuartcookie133]

Great Video! The 1 dislike is the owner of the Infinity!

[@sandybarnes887]

The owner or the shop that wanted to sell a new BCM 😆

[@elbenjas1994]

The second dislike is the cussing mom 😂😂

[@johnkrupalla4973]

@@elbenjas1994 I think I too would be cussing if I had to fork over 4000.00

[@josephgronkiewicz328]

Thank you for sharing that video with us. Have not seen one of these problems yet, but you never know. Thank you and God bless

[@BillCowanUSMC]

Many thanks for an extremely well presented technical video! First rate in every respect.

[@louiemunoz2753]

Absolutely great diagnostic video. Thank you posting.👌👍🏼😎👏👏👏

[@ErikTheVikingMechanic]

Another day another great video. Thank you for your time to create this content. Keep it up

[@ADVANCEDLEVELAUTO]

Glad you enjoy it!

[@franka2507]

Thanks for sharing your knowledge and experiences , thumbs up to you. The locksmith used a process of elimination but unfortunately the shop went down the wrong rabbit hole. Hopefully the customer understands the thought process.

[@fearthef-2250]

Short and sweet to the point. excellent video. many thanks.

[@john7017]

Great video! Thanks for sharing, keep them coming.

[@richard1835]

Great diagnostic video. Thumbs up. Thank you

[@jeffjankiewicz5100]

Best part of this video was seeing your daughter hanging out with her Dad. What a cutie. Stay safe, God Bless.

[@pablolopez973]

Good diagnostic Eric for sharing your videos . excelente.

[@HyPex808-2]

I almost spit out my drink at the end of the video with your daughter in the back seat with the tiger doll LOL. Good work bro

[@richard1835]

I have a small shop and do Mobile work as well but I will tell you this I will not buy any part for a vehicle that I am not 100% sure will fix the problem. Some customers can become extremely irate when dealing with that kind of money. Thank you again for a great diagnostic video.

[@Silver_o]

Great video as always. Keep the contents coming.

[@JOMaMa..]

You have a good attitude man 👍keep em coming

[@racheljames6021]

thanks for the info keep the great videos coming

[@markwillis5472]

I have an fx35 and this kinda scared me..but im glad I watched...great vid

[@davidpontnak3819]

Great video and you're daughter is one little sweetie, the tiger waving was priceless, two thumbs up!

[@_ketosucks1355]

Another great Eric in the making :)

[@Crypto4x]

Great video thanks for your knowledge and your time Eric really appreciate it. I do run into a lot of issues with these Nissan's and infinity's this will be a great tip to have them diagnosed properly thanks man.

[@esamhamdy6855]

Thanks for information. You are the best I ever saw Please keep the good work . God bless.

[@wolfnorth7075]

I have watched a dozen of your videos, I finally see your little princess, she is very adorable, you are a very happy man. God bless you.

[@mark6020cc]

I owned a infinity q50 and found this video thays why i subscribed to your channel😉

[@thepatriot60s]

Eric keep videos coming. Good work

[@javaidmalik1]

your having always top notch videos am waiting always for next

[@luis140500]

Another great video keep up the good work👍

[@ganeshnarayan5505]

great video ADVANCED AUTO thanks for sharing.

[@billygun]

she is one beautiful child well done bro!!

[@mikecont9742]

Great diagnostic video.

[@sammalaa3258]

Good work Eric 👍👌thanks so much

[@williamwhite9767]

Really precious back seat driver!

[@IAMNOSLEEP]

Thanks for sharing Eric... Cheers.

[@agoodneighborautorepair2176]

Very nice exploration and information,something like owners of a shop have bad times,but in general is very satisfactory..

[@jgeorges3061]

ERIC, you are AWSOME what messed up situation that garage was in in my opinion they should call some one who knows how to diagnoses not not to do part changes and guessing came and as always enjoyable to watch another great video full of info from you brother thanks for sharing.cheeeeers

[@Allrepairs-jd5qu]

Keep up the good work bro

[@monarca603]

Super interesantes tus videos gracias por compartir tus conocimientos me ayudo mucho el video del mini cooper

[@marthaonarvaez-a948]

Great video> Great details and ur NOT talking so fast to make me delirious!

[@hussainaljady1673]

I have same problem and I fix it , The solution is easy just press the button make in (on ) and make the gear in N position then press the break to start engine its well work 👍 Good luck

[@CubasAutomotive]

What a mess! I feel sorry for the shop. Lol. Your daughter is absolutely beautiful! Such a cutie! You will have to fight the guys off when she grows up! 🤣👊🏻👊🏻 Awesome video Eric!! 👍🏻

[@ADVANCEDLEVELAUTO]

Yeah, I felt bad for everyone involved. The customer and the shop owner.

[@ADVANCEDLEVELAUTO]

She always tells me she's going to marry daddy lol

[@CubasAutomotive]

@@ADVANCEDLEVELAUTO 🤣🤣🤣

[@arturocruz1291]

Grasias hermano por esta excelente info. Me beneficio mucho. Que dios te de mas conocimiento.

[@elviscarey5270]

very detail information thanks for sharing

[@gaelylesly]

muy buen video como siempre. tienes toda la razón!! saludos

[@samrugtiv3839]

Very well done my friend. Sam

[@chrischrismon2766]

Good info! Thanks Eric

[@ADVANCEDLEVELAUTO]

Any time!

[@damiadedapo5363]

I really do feel for the shop owner... Sometimes it gets overwhelming that you just trust that other contractors know what they are doing... This is really a lesson. Eric, you didn't introduce your Co diagnostician to us.

[@fromprisonsuittopowersuit5704]

Took me 2 damn days to get here for my issue thank you

[@byronthekeyman5421]

I clicked this video thinking some mechanic was trying to bash us to make themselves look good but I agree with what you said. The issue we have is we can only go by what the person calling us out tells us. Now I know as a locksmith with 8 plus years of experience I would’ve instantly guessed it was the steering lock module due to the key being already programmed but the steering lock not releasing. But the BCMs are trash in Nissan/Infinitis so with little mechanic knowledge I could see how he was just guesstimate that as being the issue, but then again if it’s at a shop it’s their job to find the problem, then call us to do our part.

[@mikechiodetti4482]

When ever you're asked to come behind another person's diagnose or part replacement, I learned early on to find out what was the original problem, then diagnose the problem. Don't accept the previous work that was done as being the correct procedure! Remember......you were called in because one or more "attempted" to repair the problem and may have used the "parts cannon" and caused more problems! Eric is correct in how he approached the problem! And notice, HE FIXED IT!

[@yomomma9070]

Well said, make your own diagnosis.

[@imfloridano5448]

Dang great video bruh. I dont understand why your sub level isnt at 500k by now.

[@droppedn84]

Amazing video 💯💯💯💯

[@MrDouglascalhoun]

great vid, thanks for sharing

[@ADVANCEDLEVELAUTO]

Thanks for watching!

[@RhyonCaldwell]

I had this problem and I disconnected the battery and connect it again. It worked!

[@paultheprofit]

This is a great example of a professional using the best diagnostic tool available, his intelligence and training and someone else jumping to conclusions

[@nosliwttam77]

Excellent video

[@MariaGonzalez-ei1pv]

Great job ,excellent 👏👍continue making videos ...awsome man ...

[@aminmombini6882]

another awsome video,warm greeting from iran

[@elisandrocuevas7360]

excelent video thanks

[@joebush5463]

thats a great scan tool thanks

[@MartinM04]

Like always great content

[@ADVANCEDLEVELAUTO]

Thanks!

[@arthurfricchione8119]

Eric she is a cutie. She definitely adds class to your videos. You and family stay safe and well Artie 😊

[@vickenkaragozian2041]

That's exactly right. Many locksmith guys don't know how to diagnose antitheft problem. I've been in many shops where the locksmith guy supposedly programmed keys but nothing happened. Other shops have spend a lot of money and still couldn't fix it..They're not diagnosticians..Always understand the system. A lot of Nissans the problem is the unified meter where the customer drops coins and shorts out. In that case the bcm with not communicate. Just disconnect the unified meter connector and you'll get communication. Then the vehicle will starts. In this case you can tap on the steering lock module with rubber mallet and most of time it works.

[@FixIt1975]

Cool man, great video. I have my Infiniti g37x problem child I need to deal with soon. No interior lights. Went through fuses, that's a far as I got. I was once a Honda tech, never Nissan. Lucky me

[@garygarza9074]

Great video.

[@luisroca9947]

Great video

[@shanesavariou8056]

Thanks bro I just used this to fix my car

[@fire7765]

Great job

[@EricCalebCullen]

Fact: the steering locks were originally like 900 before they started having an issue then they came out with an updated part that was around 300. Issue is that we couldn't use the old part number on the most repairs but still had them in stock. So most parts departments want to get rid of the old part because 1) they needed to clear their shelfs and 2) they get higher commission off the older more expensive part. The reason the new was cheaper was that it took away the mechanical steering lock function altogether and was more of a dummy lock to start the vehicle, hence why pulling the fuse really doesn't do much

[@ADVANCEDLEVELAUTO]

Thanks for the info!

[@mikekochendorfer7965]

You can modify the old lock into the dummy by opening it and taping down the 2 switches and removing the little lock portion that goes into the column.

[@Sir.VicsMasher]

Any resource for the $300 part and or part number? I flew from CA to MN last week to buy a FX50/ drive it back and the part failed half way in UT. It miraculously came back to life after rolling off the flatbed at the repair shop so I left running and didn't turn it off until I got home. The steering rack is also noisy and feels bad.

[@jasoncreech1573]

My parents have this issue right now and a dealer wants to charge them $4500 to fix it. Where do you get that module at if you don’t get it through a dealer?

[@JT-il3fe]

You have a beautiful baby girl reminds me of my baby girl when she was a baby many years ago! Great video new subscriber enjoying the videos just wished they were more in depth, longer! Thx buddy 😃

[@TheCrazy243]

Wow. Locksmith? That’s crazy. Thank you for tips and your knowledge!! Your kid is so adorable!!!

[@endiekittle6417]

I'm a woman and watch your videos because I like to have a general idea on what the possible issues are with my 08 G35. Man, I wished you were in Los Angeles. Why can't I find an expert like you in LA. 😭

[@johncruz4211]

Good job 👍👍👍👍

[@yiannakosautomotivekeys2380]

Nice one Eric. I never advice people what to do. I always suggest what the problem might be for them to look into it and that's that. This is why I follow you!!! Learning diagnostics. Next month I will be purchasing ThinkTool Pro. I would love to learn programming. Take care!

[@joshfixall7938]

Did you get it? How did it go

[@yiannakosautomotivekeys2380]

@@joshfixall7938 Hi Josh. No I did not get it yet. My Sprinter Van went wrong and spend around thousand euros to fix it so ThinkTool Pro will have to wait a bit longer.

[@okparasamson7984]

Pls sir what's the difference between Thinktool pro and Thinktool pad 8. Thanks in addy.

[@yiannakosautomotivekeys2380]

@@okparasamson7984 Hi. Thinktool Pro is a little bit better than Thinktool Pad 8. It all depends what you need it for?

[@okparasamson7984]

Thanks for the reply

[@AMERICANSKY_KLUCHNIK]

Hi sir i know its an old video and etc i read many of the comments here but from what I read didnt gave you a good cheap smart solution, so you will know for the future instade buying an expansive steering lock you can use emulator like we are usuing in benz cars, the only what you will need its emulator and new key thats it, it an plug and play, im an locksmith for 7 years working only cars so im pretty familier with many of those issues, and not all the locksmith whos putting a sign on there trucks really know what they are doing but some people are know what they are doing, thank you again

[@0099958]

Good job

[@luismarty1685]

Wow, what a costly mistake. Thank goodness this has never happened to me. Thanks for the video bro.

[@milcmaster]

great vid

[@JT-lq4yd]

I was wondering why the battery had "used" written on the top. Not to be mean but, that shop needs a better technician. Now, the car owners will not be back to the shop and even give bad publicity due to them being charged for something that is not faulty. Eric, thanks for showing us how it's done!

[@hellokittyonastick]

Great video. It’s worth noting that holding the key up to the start button on this car won’t do anything. This is a slot key. On Nissans and Infinitis with the slot in the dash you’ll want to insert the key into the slot. Same as you would if the fob battery was dead.

[@carloserazo1286]

Sweet your the man

[@flipc6081]

As both a Locksmith AND a 25 year master auto technician, I believe there are more shops that are incompetent than Locksmiths. At least here, consumers are protected from issues from "Licensed" locksmiths through consumer affairs with bonds and mandatory liability insurance. The problem arises when customers are cheap and try to save money and use cheap entities. Seen plenty of steering lock issues. I'd bet the only difference in the parts is the Logo.

[@freshprintz3356]

As a locksmith myself, I tend to diag issues that mechanics can't even figure out.

[@flipc6081]

@freshprintz3356 I was a Master auto tech over 20 years and I was so green in regard to Locksmith work it was sad. Good auto techs are not locksmiths and good locksmiths aren't auto techs, in most cases.

[@ohthatstray1976]

Do you have to reprogram the new steering wheel lock modules or are they plug snd play. Your diagnostic skills are amazing brother.‼️

[@tedmoss]

Good advice. I would use the key slot if it had one instead of touching the start button.

[@emiramon4019]

Good job! and beautifull dauther

[@fmbfla]

Daaaaaamn, sounds like that shop needs you on A retainer' So much for know it all L/S's. I know it seems like your diag was a long one but your shooting vid too. Next time he'll just call you prior to calling any one else. Great one!

[@ADVANCEDLEVELAUTO]

I get called there pretty often. The shop is 10 bays and stays really busy. The main technician is moving back upstate and the shop owner keeps trying to hire me on. I really can't commit to one shop right now. I have other shops that really depend on me as well. Thanks for watching!

[@fmbfla]

@@ADVANCEDLEVELAUTO I didn't say to commit I said a retainer. make a call to you and your there and its diaged. all in good fun. I'm a little older than you , I started in 83 and make no claims at being better or a know it all. But I am always seeking more information and your up at the top with SD and SMA. Keep em coming. A.M.

[@kevernallen9645]

this is a nice video

[@Bartolitz]

Awesome video! Quick question. Can you use an used sterling lock module?

[@topadrenalina679]

erick exelente video me han ayudado mucho me gustaria tu opinion mira tengo una nissan titan 2014 ya tengo un mes tratando de solucionar el problema que tiene pues aveces arranca y aveces no cuando no arranca se pierde el pulso de inyeccion en todos los cilindros ya cheque corriente en inyectores y esta bien ya cambie sensor del cam y crank y aun sigue haciendo lo mismo con el osciloscopio monitoreo las señales del cam y crank y estan presentes no se pierden en ningun momento tambien la sincronia esta bien tambien no hay codigos de falla en ningun modulo espero que me puedas dar una opinion o una idea que otra cosa puedo checar yo se que has trabajado en la nissan y talvez hayas pasado por algo similar de antemano muchas gracias erick bendiciones para ti y tu familia hasta pronto

[@bilobicho5317]

Is thinktool pro the same as the launch scanner?. And your work is very good thank you very much for allll the good knowledge👍

[@roxanneabbott8424]

Your daughter is so beautiful! Great video too!! I bought the thinktool pro!

[@reinaldonieves7667]

Exelent video