Astro a50 gen 4 battery doesn’t charge problem FIXED!!!

Sorry for my english pronunciation, im mexican.
I have had this problem for a while, where my astro a50 do not charge most of the time, but they do work when they have battery life; sometimes they did charge, and sometimes they didn't. I read a reddit post where someone with the same problem hit their headphones and they started charging, so i opened my headphones looking for a loose wire or something like that.
When I opened my headphones on the side of the power button, I saw this connector that connects the mainboard to the battery, touched it, and my headphones started charging. I tried to apply some force to the connections to make sure they were perfectly connected and that hasn't stopped charging since.
If you have this problem i strongly advise you to try to fix it; its just a simple connection issue that is caused by hard movements or prolonged use. Its sad to see an expensive product like this fail in the most stupid way, but in the end you are four screws away from having fully functional headphones again.

[@losingyourgrip]

Dejo un paso a paso en español por si a alguien le pasa lo mismo y no se lleva bien con el ingles. 1- Retirar la almohadilla del lado derecho tirando de la lengüeta superior. 2- Retirar el filtro del altavoz con cuidado, es como una pegatina (tranquilo, se puede volver a pegar y queda como antes). 3- Retirar los cuatro tornillos de 1,5 mm con el destornillador Phillips n.º 00. 4- Ubicá el conector blanco que esta colocado en una ranura, este conector en sus extremos tiene un cable rojo, amarillo y negro (es el que se indica en el vídeo), este conecta la batería a la placa. 5. Una vez ubicado, sacalo con cuidado de la ranurita, luego desconectalo, volvelo a conectar y colocalo en su lugar de nuevo. Repetir paso 3, 2 y 1.

[@rodoxxgamer5295]

Gracias por el comentario hermano!!!

[@RodrigueOz]

Great easy with your help :)

[@Hencekevin]

hola en elmio me esta costando desconectarlo alguna sugerencia??

[@losingyourgrip]

@@Hencekevin Hola Kevin, recién veo tu comentario. Tuve que entrar a mi guia de nuevo porque volvió a suceder lo mismo jajaja Cuesta desconectarlo, esta muy bien enchufado, tenes que hacer fuerza con cuidado, si podes agarrarlo con una pincita mejor.

[@Hyperx_cronus_]

Tienes video como arreglar

[@ryanm3989]

I can confirm on November 10th, 2022 the method this man tried works. It's sad that I literally have to manually take it off to just using a pen to poke that white piece into it's place. I love the headphones sm but man for spending over $250 on this. I'm heavily disappointed how something small like that just causes a problem for MONTHS before figuring it out but thank you so much sir for showing me this video. Earned my respect!

[@rodoxxgamer5295]

Great it worked man!!!!!, as I said in the video is just dumb that they didn't thought of this problem as the headphones will be in constant movement, nevertheless great headphones

[@rodoxxgamer5295]

@@Juanmiramontes2 i dint use the last gen, but even i have razer headphones that feel more reliable than these astro, and razer has its won issues on peripherals

[@DragonSenpaii]

This absolutely just saved my ass so much money!!! I WAS SCOURING SO MANY VIDS TO FIND SOMEONE WHO HAD THE SAME SET!!! THANK YOU SO MUCH my headset is finally on track. This started happening for a week or so and I’m so glad I found this 😭😭😭

[@-RxW-]

I dunno if you'll answer a year later, but are you just supposed to move the power cable around? Cause I tried it, and it didn't work... But I might be doing something wrong, I think. Also tried unplugging the power cave and plugging it again while the headset was turned off

[@phatluna2238]

2 years later and this video saved me. I can’t thank you enough! I had the exact same problem u described and had surged the internet trying to figure out what to do and nothing helped me until I found this video and it worked perfectly. I didn’t even have to unscrew the part off the headset I jus took the foam pad off and have the thing u showed a little poke and it’s back to working perfect. THANK YOU!

[@giftlesssurvive]

Works didn’t even have to unscrew mines just reached in with a stick pushed the port in and boom simple as that 10/10 vid

[@khalisimmons10]

February 14,2024 I can confirm this method works thanks bro 🔥🔥🔥

[@johnbilinsky5763]

Let me start off by saying I very seldomly comment on KZbin. You sir, deserve a comment! I’ve had my A50s for under 2 years. Absolutely love them. Same issue, put on base station or plug in via usb and where light is supposed to be orange for charging, it would constantly be white. I have another headset which are the steelseries arctis nova pro wired. I like my Astros better and I was pissed about to have a paperweight pretty much. I went to my nova pros for about a month. One day decided to try the a50 again. They just started working out of nowhere for 2 days. Then right back to the same issue. Watched your video just now and gave it a shot. Plugged into usb, seated the connector and BAM, started charging!!!! You are an absolute life saver and want to say thank you very much for this!! Thanks to you, I have my favorite headset back!!! Can’t say it enough, Thank you good sir! 🙏🏻🙌🏻

[@mikelcarter4]

Thank you sir! 7/4/24 this worked for me as well! Has been so frustrating, but a simple fix. You’re doing gods work brother! Thanks again!

[@billymsh]

Crazy that we have to do this on such a high end device. Thank you.

[@richardveroba9967]

This video literally saved my headset that I've been dealing with for at least six months now of constantly keeping it plugged in and only getting it to charge once a week at best. Thank you again!

[@loe3236]

7/29/24 and this fixed it. I looked everywhere and this is the ONLY thing I found that was actually helpful. I opened it up and rearragend the cables. Took less than 5 min and I'm already charging up. Thank you!

[@二火]

OMG, this actually worked, I thought everything was lost and decided to open them like you said, just to try it out, and it just worked! Fantastic

[@notjarvistv]

2 years later u saved me! its 14/08/2024. I was pissed off by this problem. i just found this video and i did the same thing. opened the right ear and i just moved a little bit the fucking connector. VOILA', now my headphones charge at any time, always. Thank u so much, u are a genius my man.

[@Ferna17]

Awesome video! It really solved my issues with this headset. I believe it’s a great headset, but it’s unfortunate that a design flaw caused it to fail. It’s a pity, but I appreciate you taking the time to help people resolve this problem. Your video is better than any Astro forum, congrats!

[@TheMrjacklinks]

Thank you a million times over. This problem killed me. Went through the process of thinking it was all a software issue. And finally they stopped working completely. I do exactly as you say and boom it works. Genuinely thank you. -10 Mar 2024

[@MehooUO]

I cant believe this fixed my issues...I have had nothing but issues with charging and syncing since i bought these headphones. This fixed them. thank you!

[@JGotYa187TTV]

I just want to say a supppper big thanks with you I literally tried everything and what you said made since so I took the risk and it worked!!! Iv been dealing with charging issues for years with this head set thank you so much. Subed

[@user-gu1kh2oi9b]

THIS VIDEO! 10/10! I cant belive something so simple has been the issue for so long. Thanks!

[@mstrkiller7jr]

OK, PEOPLE, This post was made on 9/13/2022, I'm So happy this video solved my case. For day's my Astro would not charge at all, and I always had a red light on my dock and following other people's videos of "fixing" their Astro and no progress, This video saved my Astro.10/10.

[@failaix]

Me to thank you

[@LonsyBoy]

After searching far and wide for a solution, this was the answer I was looking for. Thanks a million!

[@floyding9577]

Thank you so much!!! I had charging issues for 2 years. And couldn’t find a fix. Decided to research it again and came across your video. Just repositioning the wire outside of where it was originally positioned makes it charge every time now.

[@alliharris2884]

Dude ive searched high and low for answers to this problem. And i can confirm in 2024 that this method is the only thing that works. When i opened mine the connector had completely fallen out of its holder and was just dangling around. Pushed it back in and squeezed it together with mini channellocks and now my headset charges fine.

[@evl7ven887]

Worked great! Finally! I bought a set used and thought I may have got screwed over because the set would charge intermittently and wouldn't charge right when they were charging, what could be happening also is the jarring from setting them on the base might be moving that connector down. Idk, I'm just glad you figured out man! Thanks!

[@MrStonedstickup]

Wowwwwww I take back my last comment. Things are fixed! Spent 20 minutes on the phone with them to tell me I was shit out of lock because they were just out of warranty and they said I was at our loss and basically needed to buy new ones so happy I got them working thank you so much for the video. Will never ever purchase another Astro product again.

[@DanielDinois]

I want to thank you for the video. I tried numerous solutions to restore the charging on my headset, such as hard reset, firmware updates, and different versions of the astro command center, but none worked. Then, when I came across your video, I tried your solution and it worked.

[@chrisunderwood1362]

Thank you so much! I have been looking for a solution for this for months, and finally got my headphones consistently charging again. You da goat!

[@tayk7100]

Dude you are a hero! I was soo upset when this happened to me! I'm from Canada and these headphones cost me soo much and this was the video I was looking for! Thank you! One Love to you and your family!

[@brockfraley123]

Just fixed my A50's with this!!! I was wondering how long did your a50's work after doing this?

[@ozzieaz]

Copying the comment below. July 2024 this fucking works! Take the magnetic ear piece off, peal the pad back. I didn't even need to under the screws, I just got a small flathead screwdriver and pushed the connector in more. INSTANTLY turned orange. Thanks man! Saved me a good bit of money :)

[@Nico-jd3ov]

2 hours after this post IT WORKED LET S GOOOOOOO

[@ax10jay]

You are a Legend sir, I followed your vid after weeks of frustration with my headset not charging, and thinking the same in that they are not working so nothing to lose, I simply lifted the cable like you suggest and bang, orange light and charging. thank you!

[@ChrisBellman-o8u]

dropping mine many times since 2019 lol this fixed it! Thanks!

[@tommyjohansen4761]

My goodness gracious, it works!! After all the other failed "how to" attempts. Thank you so much man! You made my orange light of joy reappear 😄

[@ToxicStomper]

THANK YOU!, I have been having this problem for weeks

[@thirdlegnick3044]

December 28th 2023 can confirm this video is still extremely valid thanks man

[@jmazzella1]

yes, moving the wires a little bit did the trick... not sure how long it will work but for now at least it working again. Even in the cheapest of battery power devices I have not seen such a problem. Hopefully someone from Astro sees this and figures out what has caused this intermittent connection problem to appear in so many headsets.

[@rodoxxgamer5295]

I know man, its pretty wierd, nevertheless its fixable, and hopefully they fix this in the next generation of astros a50

[@markl.3528]

Just found this video. this fixed my problem. thank you for making this video and explaining things.

[@tuckerriegler9759]

Definitely not guy to ever comment on KZbin vids but this guy deserves one. Bravo i literally watched the video 4 times before I was convinced that this was my problem. Thank you

[@rangerwools3620]

You sir, you are a Hero. Months of strugeling finally came to end, what could be necessary is if you show how you take the A50 apart, for everyone trying this you need a long and thin screwdriver for 4 little screws you just need to take of the soft layer which covers the speaker and unterneath are the screws.

[@ManiBtv]

I can say this works!!!!!! Took me 5 months!! Finally got it to work thank you man

[@GnubymeugnoT]

BRO!!!!!! After MONTHS of charging issues with this headset. I stumbled across this video and it worked exactly as described. I'm so salty at Asto for having such an expensive "so-called" high-quality headset issue fixed by poking this white thing in my headset with a paperclip. SMF

[@Cheals96]

Worked like a charm. I didn't take it all the way apart, just stuck a pencil in and pushed on the white connection a little and it took off. Much appreciated!

[@rodoxxgamer5295]

Nice it worked like that man!!!!!!!!

[@PapaGleb]

Glad you made this video but so much extra stuff. At the end are you saying that connection was loose?

[@rodoxxgamer5295]

Not so much as loose but inside the connector some pins move, so you just need to connect them correctly and it’s done

[@seegerhd8101]

Top Erklärung hat bei meinem A50 angefangen das es noch lädt aber nur grob einen Balken über einen ganzen Tag. hab dann alles probiert von wegen reset und so hat aber nichts gebracht. so wie er es hier erklärt hat es bei mir Top funktioniert. Thanks for the god Video.

[@rodoxxgamer5295]

Freut mich, dass dir das Video geholfen hat, ich spreche ein wenig Deutsch :)

[@_mzgames4468]

You’ve saved me so much frustration. Idk how to thank you brother! Astro needs to do better! No reason why these things need to be this annoying! I was literally about to throw them away and go with another company but you saved me the trouble!

[@animenerd6673]

Bro how did you open it up, I’m in the same boat

[@THEmrk1010]

Thank you so much, you just saved my $250 headphones :)

[@BINFT]

Amazing mate this worked exactly as you described, how strange!

[@deadchamber26]

I can't explain what the issue was, Because I had an issue where they wouldn't display the orange charging LED when docked, and instead would show a white LED. And my headset would die within 5m even when previously displaying 97% charge on Command center. Doing a reset on the headset would showcase its proper battery % at around 5%. I tried to reach out to ASTRO but I no longer had warranty. So I followed your instructions and opened my headset to check the battery. Honestly, I don't know what was causing the issue because the cable seemed connected correctly. I pushed on it abit to ensure it was connected properly. I also placed the wire back where it was supposed to be, Because it did seem to be out of place from its original spot. I essentially just moved the wire around, put my headset back together and all of sudden, it's working! I used it all day. No issues anymore. It's chathing correctly too! So I can't say what exactly was the issue but definitely opening the headset and ensuring the connection between battery and charging slots were connected correctly, fixed it. Thank you! 🙂 Believe it or not i had actually switched to Steelseries after this issue, but my steelseries are sent for repair, so I decided to try and fix my ASTROs to have a working headset temporarily.

[@rodoxxgamer5295]

Happened to me once man, the motherboad does not had connection with the battery and couldnt read correctly the charge remaninig, so it wouldnt display charge in the base. Almost all issues with this headphines revolves to battery not well conected

[@ByDavidsYT]

Gracias bro!!! 2024 y funciona, tenía semanas con este fallo que no cargaban y llame para la garantía y muy mal el servicio porque me tenían esperando un buen y hoy ma encime a probar esto y funciona en 2024

[@eduardoarias3969]

Brooooo llevaba un año usándolos con cable de la pc a los audífonos pero vi tu video y me animé a hacerlo y funcionooo ¡Gracias!

[@hamishcarkeet3274]

Excellent video! I just literally pulled it apart and bluetacked it down and now it always charges! Thanks so much mate

[@jessiebolanos8981]

Dude!! This worked. I did the exact same thing, I opened it up, and I literally just tapped the endcap on the battery cable and it started charging immediately. The orange light came on and everything! THANKS BRO!!!

[@rodoxxgamer5295]

Great to hear man, a simple fix for a stupid issue

[@deshanmk6]

thank you so much! this fixed my headset and saved me from spending $500AUD on another A50! thanks so much again

[@NRNHawk]

11/10 you are my hero hermano, muchas gracias ,I had the same issue. Now the replacement battery can go sleep again. :D+

[@orangeade5]

Dude you saved me from doing a battery replacement which still wouldn’t have solved my problem. Same thing all I had to do was touch the damn connector and problem solved. The only good thing about this process is that the magnetic foam clip thing holds the padding in nicely after removing it completely.

[@rodoxxgamer5295]

NICE, its refreshing to see more people can solve this problem specificly, this headphones still give me some heart attacks very often, i use them on xbox so updates dont happen, once in a while they stop working and its from a god dam update. but at least battery wise is problem solved.

[@orangeade5]

@@rodoxxgamer5295 Yeah, battery was working optimally before it wouldn’t charge so I figured it had to be something else, watched your video and had it fixed in 10 mins. Thank you sir.

[@thanuestudent_4555]

Saved me too!

[@killaessay5482]

Bro, you are my hero. My headset is back to life because of you.

[@linkisback88]

Bro thank you this helped me so much u need to tag Astro so they can fix this issue for sure my headset was jacked up for a while and this was the issue wish I knew it was early this month you a lifesaver thank you sooo very much

[@rodoxxgamer5295]

Great to help man, keep the good vibes

[@OutsideKid1990]

It was my issue too lol

[@홍지-u1t]

i fixed my a50 headset with this video. it was very simple and effective. thank you so much!!!

[@rodoxxgamer5295]

your eweolcome man a stupid issue and a simple fix

[@triplekxi_tk6047]

Yep it did fix my astro a50….. DAMN YOU ASTRO. Thanks for the help friend.

[@yawzy9475]

just saved me so much money Thank You!!!!

[@thesaintpaul]

Dude i thank you. Saved my headphones.

[@breathlessStorm]

I literally thought I was cooked I have had these for 5 years now but this worked. Thank you lmao

[@lukekeevy9921]

This solved my issue, thanks so much for posting this video of your explanation and fix!!

[@marcmccusker7483]

An absolute legend. Just done this to mine and its now charging 😁

[@dylanbakos1387]

Still worked and helped me! 10/17/2024

[@brianromero-cloud9868]

Just did the same thing and the connector to battery and charging port is loose ,I don't have a meter to check if the charging port was bad but I was having the same issue where it doesnt charge, then does and I kinda hit it lightly and it's charging again, thanks for showing how to take it apart ,not enough videos taking it apart 😅 you need small screw driver set to remove Phillips screws. Honestly wish they have a slot between charging port and battery connector to where it doesn't move and stay in place. But I would check the connections first before doing anything. Work on the simple things first

[@notrobocop]

Fixed my A50 gen-4 not charging issue. Same connector. Muchas gracias!

[@akaniko5877]

King man. finally works for now.

[@mrmati417]

Gracias mi hermano 2024 y funciono!!! dios te bendiga

[@user-zm7wj1kk6j]

I'm interested in how you open the ear cup. It appears you have the same model as me, there are no screws. How did you open it?

[@rodoxxgamer5295]

theres a sticker that separates the screws you need to take it out, then use a very small screwdriver to get the screws out, the sticker its a little hard to pull out at first butthe stickiness remains after you take it out so you can put it again.

[@rescore995]

Thank you so much for this video, solved the problem on my side. Don´t know how it´s able to have this kind of issue on a $200 Headset, but w/e. Thanks alot!!

[@mia.frosticeman9351]

i want to say Thank you! and i agree with the product being to expensive to just Fail from a simple thing like that.

[@deanhollandjr1987]

bro ur english is really good i can actually understand you !!!

[@rodoxxgamer5295]

Thanks man, i have been taliking english my whole life, but still im pretty aware of my pronuntiation

[@AlexanderH369]

Amigo me salvaste de comprar otros audífonos, y si es una estupidez algo tan sencillo me causaba dolor de cabeza por buscar tantas cosas 3n todos lados viendo muchos videos, reseteando los audífonos y el puerto de carga y nada. Tenía el mismo problema que tu y la misma solución. Muchas gracias .

[@rodoxxgamer5295]

que bueno bro, problemas muy tontos pero al menos hay soluciones

[@johngone1nonly]

My a50 gen3s have this same issue except it does not have a connector like this. Thought I hit the jackpot finding this video. Been a paper weight for 8 months so far.

[@torobrunel]

mil gracias rodoxx me ahorraste una lana. llevo como un año con mis astros a50 y llego al punto al que jugando se me apagaban y muy de ves en cuando cargaban. aunque me tarde como 2 horas en quitar los pinches tornillitos que se desgastaban rapidísimo… pero se logro. mil gracias paisano, un abrazo

[@rodoxxgamer5295]

Que bueno que te pude ayudar hermano!!!!!!!!!!

[@Nokug3ta]

brooooo muchas gracias estaba a punto de tirar los míos. Buen Video bro

[@tuariclaiborne8174]

saved the day; thank you bro

[@jusrcause7979]

12:58 September 18 2023. I never comment on videos but simply tapping the cable fixed my headset thank you.

[@antoniofdez9800]

Te same problema and the same solución. Great video man thank you so much!!!

[@laut345]

TE AMO, me volví loco buscando hasta que encontré este video y funcionó. De todas formas, antes de abrir el auricular avise a la garantía y me mandaron uno nuevo. Así que ahora tengo 2 auriculares XD

[@rodoxxgamer5295]

niceeeeeeee asi se hace hermano, podrias guardarlos para tener de repuesto o vender los nuevo para tener una peque;a ganancia :)

[@DjActivoNY]

This method works ! I didn’t even have to take it apart, just poked the white connected a few times and Boom! I was literally amazed it worked instantly

[@SilverHedgehogdA]

Saved me so much time and money bro, thanks so much. viva mexico

[@limysummer5400]

This video saved me thank you so much kind stranger

[@GuLuppi]

Thank you very much! My A50 stopped working after 1 month of use, this video solved my problem. PT-BR: Muito obrigado! Meu A50 parou de funcionar com 1 mês de uso, este video resolveu meu problema.

[@xdivinematrix9291]

Wow I was soo frustrated for over an hour then came to your video. Was like okay gotta take this thing apart but then thought I'll just smack it real nice.. now it works.. lmao thanks man. Sometimes when it don't work you just gotta smack it 😅

[@rodoxxgamer5295]

Yhe man sometime just a smack fixes shit, alway gotta check for the smack fix

[@ridiculousgab_]

Literally what I just did hahahaha

[@mfloth]

Sos un genio mi amigo, me salvaste la vida hermano no lo puedo creer! Además no tenía el dinero para comprar otro par. Muchísimas gracias, saludos de Uruguay! 😁🇺🇾

[@LuckyMcStubi]

You are a god amongst ment. Thank you.

[@nicolaslemma725]

Crack! Solve the problem. Great Job

[@jacobgarcia7770]

For anyone with this issue, make sure your headset is fully updated and then just bang it on the table a coupe times. It actually worked for me lmao, obviously dont do it too hard but just enough to replicate his action of moving that connector which fixed it for me :)

[@grimmnms5901]

i can confirm on the date of 06-05-23 after trying all of the fixes. this right here. of all things. worked. bang bang. not to hard. fixed it. orange light.

[@jeffreywills3328]

I can also confirm on 6/12/23 that hitting it just right on the desk on that side of the headphones did the trick for me as well.

[@DTuned559]

⁠@@grimmnms5901so if orange light means charging, as of 7-10-2023 it still works

[@DubstopherWubson13]

wow, this actually worked for me wtf

[@jing5144]

this used to work now im hurting my hand more than the headset because of how hard i have to hit it now

[@DallasCarr-r4o]

Bro thank you so much you a lifesaver 🙏

[@chompsr2752]

Hermano, muchísimas gracias por tu aportación. Te lo juro que daba por muertos mis Astros con menos de 4 meses de uso, literalmente fue un martirio pedir soporte técnico de Astro. Y dije, ya no tengo nada que perder, vamos a darle. Y FUNCIONÓ

[@rodoxxgamer5295]

Que bueno hermano, es un gusto apoyar a la comunidad!!!!

[@Howard_Polished]

Worked for me thank you!!

[@Devest8]

How is your headset charging plugged in I’m doing the same exact thing and the light stays white while plugged in

[@MrStonedstickup]

What if they don’t light up at all? I can’t figure this out for the life of me.

[@Daddy9670]

How did you take apart the back cover? Como sacastes la parte de atras de los audifonos para ver el hardware de adentro?

[@NyluLyngx]

Thank you so much, it woked flawlessly after your fix!

[@masskeeler]

omg thank you, fixed my headset

[@mitchellcorbett7660]

This works thank you RODOXX gamer 👍

[@RodrigueOz]

Thanks man ! You save my headphone :) (Hello from France)

[@beastwars21]

Hey man thank you this fixed my problem first try you're the best.

[@rodoxxgamer5295]

thats great man, stupid reason not to work but never the less its fixable

[@Your-Local-King]

This worked for me, thank you!