Call Center Training: 7 Common Mistakes New Hires Make

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Rea Ninja

Rea Ninja

Күн бұрын

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@ReaNinja
@ReaNinja 6 жыл бұрын
⭐️ Mistakes happen, but as much as possible, we want to avoid them especially when they can cost us our job. Comment your thoughts below. 💗
@carlvincent2038
@carlvincent2038 6 жыл бұрын
Call Center Ninja I love watching you because u give me some idea of the job I desire to have.😃
@carlvincent2038
@carlvincent2038 6 жыл бұрын
Call Center Ninja I feel the hard time to answer about..tell me about yourself? Can u help me?
@ReaNinja
@ReaNinja 6 жыл бұрын
@@carlvincent2038 Thanks for watching Carl! Appreciate it. 💗😄
@ReaNinja
@ReaNinja 6 жыл бұрын
@@carlvincent2038 This video might help. kzbin.info/www/bejne/p5zSm6eIn9ilm6s thank you!
@cyrilcuthbert8646
@cyrilcuthbert8646 6 жыл бұрын
@Call Center Ninja Does everyone get paid on their call center training? If so, by how much? Is it the same as your pay (when you're on the floor) eventually?
@pitpit7694
@pitpit7694 5 жыл бұрын
Im a call center agent for almost 3 years now. I still get nervous on every call. I don’t know how to deliver my thoughts and aways get detractors on my survey. However from rate 1-10 on my english skill I can say 4 atleast. For me, i improved a lot. But i envy those people who can speak well even its their first time in bpo company. For those who are first timers, don’t give up guys.
@josephlinares972
@josephlinares972 5 жыл бұрын
Pit Pit thank you
@nenschannel9957
@nenschannel9957 4 жыл бұрын
This motivates apply and get hired for a seasonal account and even that was just a month damn got me nervous all the time haha
@jjcold672
@jjcold672 4 жыл бұрын
Thank you ♥️
@christinekey6079
@christinekey6079 4 жыл бұрын
Hi im on training :( wish me luck
@loenkyrdmartelora5737
@loenkyrdmartelora5737 4 жыл бұрын
Christine where are you from
@shyleymorales3934
@shyleymorales3934 5 жыл бұрын
I'm a fresh graduate and have no work experience, been through some rejections already on my job hunting days. More than a week ago, I was just watching your interview tips and now here I am, I got in and tomorrow will be the start of my training! 💖😭 I prayed so hard for this, you're such a blessing. I'm so grateful and I'll do my best to keep this up. Thank you very much! Going to do all I can not to lose this opportunity, to stay positive. Pray and have faith. 🥰
@ReaNinja
@ReaNinja 5 жыл бұрын
Happy for you. 🙏🏼❤
@shyleymorales3934
@shyleymorales3934 5 жыл бұрын
@@ReaNinja oh myy, thank youuuu, may God bless you more. 💗💋
@christinekey6079
@christinekey6079 4 жыл бұрын
How are you now?
@shyleymorales3934
@shyleymorales3934 4 жыл бұрын
@@christinekey6079 hey there! I'm now a regular employee in the same company working for 9 months! Surely looking back, the start wasn't easy but with God's guidance I've got through all it. Prayers and Trust. Don't be afraid of rejections as it opens new doors and it draws you to better opportunities! Doing good as I am able to provide for myself and my family even at these hard times. Thanks for asking by the way, it reminded me on how I started 😊 and appreciate what I have now even more. Hoping you guys are safe, Godbless you and your family. ❤
@christinekey6079
@christinekey6079 4 жыл бұрын
@@shyleymorales3934 i feel hopeless honestly its my first week and im not doing any good. Thanks for answering btw im very happy for you. Im near to giving up but your answer made me smile and give some comfort. I love you im just so sad right now
@luismarioXD
@luismarioXD 5 жыл бұрын
•Follow even the simplest instructions. •To work in the pre-employment requierments as soon as posible. •Not having to much fun. •To ask many questions. •To take the training seriously. •To spare. •To star with begginer mind. Thanks. Useful advices!.
@valendaza5082
@valendaza5082 3 жыл бұрын
Is not taking training seriously**
@michellediaz5733
@michellediaz5733 6 жыл бұрын
I just got hired and we have a 6 week training and i'm so nervous. This is so helpful.
@ReaNinja
@ReaNinja 6 жыл бұрын
Congrats Michelle! :) It's normal to be nervous. I'm glad you find the video helpful. Good luck on your training.
@evilcristyttv
@evilcristyttv 6 жыл бұрын
+Michelle Diaz Where did you get hired?
@michellediaz5733
@michellediaz5733 6 жыл бұрын
- cristinaplays yes, thanks for asking
@Omar_rdz
@Omar_rdz 6 жыл бұрын
Michelle Diaz lmao
@Omar_rdz
@Omar_rdz 6 жыл бұрын
Michelle Diaz he asked where
@Crotes1990
@Crotes1990 3 жыл бұрын
Here's a tip some people not like / appreciate, but still really important: NEVER work faster / better than the stated call targets. Just do your job well, but don't overdo it.
@kittycatLOVExoxo
@kittycatLOVExoxo 3 жыл бұрын
Why?
@luzilmey
@luzilmey 6 жыл бұрын
My training starts tomorrow. I'm lucky that I crossed this video while scrolling down. Thanks for this Ms. Rea! :)
@ReaNinja
@ReaNinja 6 жыл бұрын
Welcome, Luzille ❤ Happy to know you found my channel. Good luck sa training! 😊
@marklouietabugoca4012
@marklouietabugoca4012 5 жыл бұрын
Rea, can you have a video about how to overcome anxiety or nervousness during training. Thank you. I always watch your videos becoz it really helps me to be awared of what I should and shouldn't do during training. Thank you.
@ReaNinja
@ReaNinja 5 жыл бұрын
Good suggestion. Yes i will add to my list. Thank you Mark! 🙂
@joysantos6295
@joysantos6295 5 жыл бұрын
She gave us what we needed. Tips, infos and even possible reso. Please don't skipped the ads as a simple gestures. Hahaha Btw Ate Rea, been a silent fan for about a year na po.
@ReaNinja
@ReaNinja 5 жыл бұрын
Aww thanks Joy. 😊❤
@musashi-avi284
@musashi-avi284 5 жыл бұрын
Honestly charisma is almost a must. Its hard to be mad at someone you like.
@hilyahthedesigner
@hilyahthedesigner 6 жыл бұрын
I'm on a 3-week training as CSR. This is truly helpful. Thank you, call center ninja! ❤ Hope I could pass all the tests. 😘
@ReaNinja
@ReaNinja 6 жыл бұрын
You're welcome, Ainie! Glad to help. Good luck on your training. 😊🙏
@joegoldberg7232
@joegoldberg7232 3 жыл бұрын
3 week? Bat ang tagal?
@ronierick6019
@ronierick6019 5 жыл бұрын
Im kinda nervous. This is my first time that I was hired for a voice account. Wala pa akong exp. In taking calls. Chat support kasi ako dati , not too good in oral/ verbal. Huhu..im shaking😶
@ReaNinja
@ReaNinja 5 жыл бұрын
Normal lang sa simula na kabahan. Just take it one day at a time.
@Kwesi_Lopez
@Kwesi_Lopez 4 жыл бұрын
I'm starting my customer representative training TOMORROW and I feel like i'd be okay but i'm still a little nervous looking around for tips and stuff, found this video and its helped, thank you so much, subbed
@luchidavo6488
@luchidavo6488 5 жыл бұрын
Hi Ms. Rea I just wanna thank you for creating helpful videos. I'll start my training on june 3. I failed a lot of interviews before and then I start to study and everytime I watch your videos I always take down notes for me to remember your tips and then from time to time my speaking skills were enhanced. You help me a lot! God bless to you ❤
@ReaNinja
@ReaNinja 5 жыл бұрын
Happy to hear that! Congrats Luchi and wish you all the best with your career. ❤🤗
@SByers95
@SByers95 4 жыл бұрын
Thank you for the tips. I am in training for a sales position in a call center and I'm just starting my 2nd week. My only problem is help with speech, knowing what to say and when so that I have a great call flow.
@geesegame
@geesegame 4 жыл бұрын
Hey, so I've been battling my shyness towards people for over 8 years through series of traumas (bullying, being an outcast, apart from family, etc.) until I graduated in college so far I'm still in progress of improving myself. Now I got a chance to join a BPO company. It is still my 5th day and I overcame the pressure from making my first 300 calls, is there any chance for socially anxious person like me to thrive in a BPO industry in the long run? EDIT: So its been 4 weeks since I started in the BPO industry, I've made over 1800 calls but still I haven't got a single appointment to my prospects. I've been taking some of your videos into heart, I hope my second month goes well. ❤
@ReaNinja
@ReaNinja 4 жыл бұрын
300 calls are a feat! Wow you're amazing. For sure, you will thrive. ❤ I sometimes tend to be socially anxious too, but luckily, I was part of a great team. Hope you are too. All the best. 🙏🏼
@geesegame
@geesegame 4 жыл бұрын
@@ReaNinja Thank you for your support! 😁❤
@buhagsigwasan2259
@buhagsigwasan2259 3 жыл бұрын
SAME HERE!!
@EZFred3.0
@EZFred3.0 5 жыл бұрын
This is very true, I always share my experience with those aspiring call center agents so they will not be cultured shocked once in. :)
@joshua2937
@joshua2937 2 жыл бұрын
I just got hired by the BPO and I'm excited and nervous at the same time I hope I could survive the training process and would learn everything.
@verlainesangilan2663
@verlainesangilan2663 5 жыл бұрын
Im hired because of your help, I watched all your videos specially on interviews , thank you so much 😘
@ReaNinja
@ReaNinja 5 жыл бұрын
So happy to hear that. ❤ Congrats Verlaine and all the best on your new job. 🙂🙂
@dinkivymagbuhat7488
@dinkivymagbuhat7488 3 жыл бұрын
Hi everyone! I just got a job offer for my first CC job and I am really nervous because our training will be on Monday..I hope that I will pass the training until nesting process..Watching all your videos like this really helps me a lot.Thank you so much!
@janjan123villanueva6
@janjan123villanueva6 5 жыл бұрын
thank you so much for this vlog mam.. im a newly hired cc agent and im a little nervous for my training.. then i saw your channel and i feel encouraged.. im a mother of four and i really need this job. im eager to be trained..
@ReaNinja
@ReaNinja 5 жыл бұрын
Welcome. Glad to know my channel helped. ❤
@donwarrencosme85
@donwarrencosme85 5 жыл бұрын
Hello! I got hired today and I'm pretty excited and nervous at the same time, but this video is a holy grail for me, all your vids actually. I'm looking forward to the betterment of my skills and what the future holds for me as call center agent. Thanks, Rea!
@ReaNinja
@ReaNinja 5 жыл бұрын
Amazing to hear that. Wish you all the best in your career and thanks for watching! ❤🙏🏼
@donwarrencosme85
@donwarrencosme85 5 жыл бұрын
@@ReaNinja Will certainly recommend your channel to every aspiring call center agents. More power! 💖
@angeliamariecubacub9786
@angeliamariecubacub9786 4 жыл бұрын
So glad that I found this video before my training which will start on Monday. I applied for a permanent wfh financial customer service account and now I know what behaviour to avoid. Thank you miss!!
@ReaNinja
@ReaNinja 4 жыл бұрын
Happy to help ❤ all the best 🙂
@melodykei9432
@melodykei9432 4 жыл бұрын
Hi! My training would start in 2 hours. And I'm really nervous right now. I searched for call center training tips and it led me to your video. This would be really helpful for me. I hope I won't get too nervous later. 😭
@ReaNinja
@ReaNinja 4 жыл бұрын
All the best ❤🙏🏼
@danahmb3489
@danahmb3489 4 жыл бұрын
Any update po? How are you doing now with your job? 🥺 Im starting next week and im really nervooous.
@Dahmaduty
@Dahmaduty 4 жыл бұрын
100% Follow Directions, this is crucial. Yes ask questions, but wait till the trainer completes his/her thought, timing is everything... Take notes, I am a huge Note Taker, and I see other's next to me when I'm in Training that just sit there and they don't even seem to be interested but then when we have a quiz or test, they turn to me for the answers, that's not okay. Yes I can help and I am a team player but I'm not going to simply give you the answers. : )
@keyonteljamison2412
@keyonteljamison2412 5 жыл бұрын
I worked at United health care call center before now got interview at US BANK collection im so nervous , all over again
@motonoia7291
@motonoia7291 4 жыл бұрын
Hi, It's been 2 years now since the last time, I watch some of your tutorials. before, I'm really at that point when I'm about to quit seeking jobs in BPO industry, since I'm just newbie at that time, no experience and worst thing I'm having poor english conversation skills at that time, rejected almost 7 times? But since I did not give up and keep learning, Good to say that finaly I was hired year 2017 and now I already have 1 year experience as retail Customer sales specialist and 1 year experience and counting in healthcare account as a provider consultant or provider services agent. I really likes your video, it really helps alot. Thank you Godbless and keep inspiring people.
@ReaNinja
@ReaNinja 4 жыл бұрын
Wow im happy for you! Glad to know that my videos help ❤️
@lordoffries6733
@lordoffries6733 6 жыл бұрын
This will be helpful for me because I'll have an upcoming 5-day training for the Market Researcher position and I'm a fresher with no work experience. Hihi Thanks, Call Center Ninja!
@ReaNinja
@ReaNinja 6 жыл бұрын
Muted Cookie You're welcome! :) Good luck on your training and wish you all the best. 💗 Ps. Thanks for watching.
@amberkoons8847
@amberkoons8847 5 жыл бұрын
I just got hired and I start my 2 week training on the 21st
@Paolamarina-d8v
@Paolamarina-d8v 6 жыл бұрын
I got hired!! Thank you so much . Your videos have been pretty useful for me !
@ReaNinja
@ReaNinja 6 жыл бұрын
Congrats Paola! Glad to know my videos helped. ❤
@talkintacos8151
@talkintacos8151 3 жыл бұрын
A kind reassuring authoritative voice works WONDERS!
@caror3734
@caror3734 5 жыл бұрын
Hi Rea , so I just got recently hired and I’m in my first week of training and honestly the first days were really overwhelming because of the fact that it was to much information and this is my first time working so i am still very afraid of doing things wrong, also I’m a really slow learner and because of that i usually never ask questions to my trainer bc I get scared that I might look stupid in front of my colleagues bc of simple questions that i might have, so I get really frustrated and also makes me feel left behind and dumb. I really don’t know what to do to overcome this :(
@ReaNinja
@ReaNinja 5 жыл бұрын
It can be overwhelming yes. If you're not yet comfortable asking with the class, then I suggest you ask your trainer maybe during breaktime or after shift. If you don't ask, you will never really know. 🙂 All the best!
@caror3734
@caror3734 5 жыл бұрын
Rea Ninja Alright, I’ll try to apply this from now on, I’ll let you know how it goes. thanks a lot :)
@johnnoahvillegas392
@johnnoahvillegas392 4 жыл бұрын
I just want to tell you that you really helped me a lot to pass those interviews and assesment luckily, i got my J.O! thank you so much ❤️
@ReaNinja
@ReaNinja 4 жыл бұрын
Congrats!! Happy to know ❤
@MsCiri
@MsCiri 6 жыл бұрын
Hi! im a new subscriber and this was the first video i chose to watch to help me with my new call center career. Thank you for the wisdom in your videos! I’ll be watching them all so i can cope with training and adapt to the call center environment. God bless you call center ninja rea!
@ReaNinja
@ReaNinja 6 жыл бұрын
Thanks for subscribing Anette! All the best with your career. ❤
@thecarlitz3920
@thecarlitz3920 5 жыл бұрын
Honestly, I am hesitated, nervous (a little bit) and confused if I still want to apply as a Call Center Agent. But, at least those video clips of yours are helpful. So, I think that I must give it a try. Thank you.
@ReaNinja
@ReaNinja 5 жыл бұрын
No harm in trying. 🙂
@heyitsmamashai.5768
@heyitsmamashai.5768 4 жыл бұрын
This is what I'm looking for. I got hired yesterday and we will start our training on 24th of this Month. Thank you, Rea. ❤️
@ReaNinja
@ReaNinja 4 жыл бұрын
Happy to know!! ❤ congrats Shai 😊
@MsPau-yr2zs
@MsPau-yr2zs 4 жыл бұрын
Hows ur training ?
@christinekey6079
@christinekey6079 4 жыл бұрын
Hows your training?
@heyitsmamashai.5768
@heyitsmamashai.5768 4 жыл бұрын
@@MsPau-yr2zs It's good and challenging. It's a virtual trauning and I'm having a hard time to catch some lessons but all in all it's a good experience.
@johnnovobaring1960
@johnnovobaring1960 4 жыл бұрын
Wow! Cool video! THanks! Base on the tone and projection of your voice, I could say that you're used to be with a/your supervisor or you're a friend of a manager or you somewhat mastered this kind of job in some way or the other but above all, one could tell that you're a teacher by degree, I guess. That kind of speaking is very common from those people taking education course. Haha! God bless!
@ReaNinja
@ReaNinja 4 жыл бұрын
Wow you really tried to analyze who I was in my previous life. Haha 😂 Anyway, I'll save you the guessing. I worked as a lead trainer in the BPO for 7 years, not a teacher per se, but yes I consider myself an educator. 🙂
@lagotkasakin3642
@lagotkasakin3642 6 жыл бұрын
this would help mam. my training will be on monday . thanks a lot . All of your viewers would cherished each of your videos coz it was very helpful. 😊
@ReaNinja
@ReaNinja 6 жыл бұрын
Aww thank you too! Means a lot to me. 💗 Good luck on your training and all the best. 🙏
@mellicentmartinez3973
@mellicentmartinez3973 5 жыл бұрын
Glad I stumbled on this vid, I just remembered that the recruitment officer told me to sketch my home address. I failed to do that. 😬
@pearlyndelen9889
@pearlyndelen9889 3 жыл бұрын
Is it drawing? 🤧
@yumihashida
@yumihashida 3 жыл бұрын
@@pearlyndelen9889 (2)
@mjbernas2719
@mjbernas2719 5 жыл бұрын
Hi all!!got hired.will start the training on the 22nd of this month..your videos helped me a lot since i was a hands on mother for many yrs and this is my 1st time in bpo.
@ReaNinja
@ReaNinja 5 жыл бұрын
Congrats Mj! Happy for you ❤ Glad to know my videos helped.
@mjbernas2719
@mjbernas2719 5 жыл бұрын
@@ReaNinja yup your videos are so inspiring and motivating..thanks alot and more power😍😍
@ReaNinja
@ReaNinja 5 жыл бұрын
I'm happy to know that. ❤🙏
@sxjuuu9807
@sxjuuu9807 5 жыл бұрын
Hala same here hahaha sa 22 start ng samin ^___^
@julieannvillanueva9246
@julieannvillanueva9246 5 жыл бұрын
Got hired this day. And I'm so nervous bc it's my first time in Bpo industry. I still can't believe that I'll be an Call center agent, I'm not good in oral and written. And even my english grammar. Shocks!!!
@gegehaha1997
@gegehaha1997 5 жыл бұрын
Any update? Im now at my nesting. Its also my first time in bpo industry
@claudia6015
@claudia6015 4 жыл бұрын
Raven Zabb how did it go for you it’s my 2 day I’m kinda sad they where showing us the system we going use I’m overwhelmed I’m shy and I have low self esteem idk if I would do A good job but one thing bout me I work hard and wana do my best
@ytemesongaming3214
@ytemesongaming3214 4 жыл бұрын
can you tell us about it? last day i got hired and next week will be my 1st day training and I'm so nervous cause like you my English sucks! huhu
@christinekey6079
@christinekey6079 4 жыл бұрын
How are you now?
@johnnoahvillegas392
@johnnoahvillegas392 4 жыл бұрын
@@ytemesongaming3214 if you want to enhance your english skills you should read books or watch some english movies.
@honeymardolorito161
@honeymardolorito161 4 жыл бұрын
helps me calm my nerves. Tomorrow is my first training. I'm so nervous right now.
@christinekey6079
@christinekey6079 4 жыл бұрын
How are u now?
@llamasma.janella5040
@llamasma.janella5040 4 жыл бұрын
rea thank you so much for all the videos you have I got hired last October 20, 2020 keep on motivating others!!!
@ReaNinja
@ReaNinja 4 жыл бұрын
Congrats Janella ❤
@itzelvizcarra5379
@itzelvizcarra5379 6 жыл бұрын
I am having an interview tomorrow for a call center :) I love your channel
@ReaNinja
@ReaNinja 6 жыл бұрын
Thank you! Good luck on your interview tomorrow. 💞
@margieelexplorador1325
@margieelexplorador1325 3 жыл бұрын
Thank you so much miss Rhea, you did it very well, I admire you the way you speak, you pronounce, your gesture it seems that all videos you make is very much useful and it would be a big help most esp, to those who are starting to join Call Center Industry and I'm one of those.. keep it up looking more interesting videos from you!
@ReaNinja
@ReaNinja 3 жыл бұрын
Glad to know that my videos help ❤️ all the best!
@LinOfProsperity
@LinOfProsperity 8 ай бұрын
Thanks for this tip Ms. Rea 🙏🏼👌🥰
@ImtheHelperforSunglasses
@ImtheHelperforSunglasses 4 жыл бұрын
Ms. Rea. Thank you Thank you Thank you very much!!!! I just passed my interview today. Lahat ng videos na napanuod ko napaka helpful. Grabe. Most of the sample questions sa interview na encounter ko. Syempre hindi naman po ako nag copy ng answer mo but I was able to make my own answer. Nag role playing pa kami, and sabi ng interviewer, she likes that i say "i do apologize" ... napanuod ko kasi yung how to handle an irate customer - feedback. I will keep watching your videos para naman sa training. And actually kaya dito ako naka comment kasi i was watching this video then biglang tumawag si interviewer. Salamat sayo. More powers! And God bless you more ❤❤❤❤❤
@ReaNinja
@ReaNinja 4 жыл бұрын
Awww so happy for you!!! 🤗❤ Congrats and I'm so glad that my videos helped you sa interview. 🙏🏼
@crazyideas4165
@crazyideas4165 3 жыл бұрын
i received an offer in my very first try. 1 day process only via phone call. the hardest part is berlitz and i enjoyed the mock call assesment ☺️😇. if you're still applying i wish u the best and congratzz in advance.!
@kaushikbagchi7951
@kaushikbagchi7951 6 жыл бұрын
I am probably going to be a call center Trainer and your content is so genuine and obvious to be kept under consideration... Simply Suberb Ninja 🤗
@ReaNinja
@ReaNinja 6 жыл бұрын
Thank you! That means a lot to me. 💗 Next year, I'm also going to make content for aspiring trainers. 🙂
@judithschannel3597
@judithschannel3597 3 жыл бұрын
Thank you ma'am for the tips and advices. I've always watching your channel since i was applying for this industry and now teleperformance called me that this coming Dec 21 next week will be my signing contract . Thanks God and thank you for your channel it helps me a lot that's why i passed all the interviews and assessment.( Sorry for my grammar I'm a newbie in BPO industry)
@ReaNinja
@ReaNinja 3 жыл бұрын
Happy for you 💗
@sandavez
@sandavez 5 жыл бұрын
Noong newbie aq, napakanta nlang aq ng "Kung wla ka ng maintindihan, kung wla ka ng kakapitan, kapit ka sa akin"😂😂😂😂😂😂in a few days, uulit na naman aq sa ganitong process.
@ReaNinja
@ReaNinja 5 жыл бұрын
Taking it lightly like what you're doing eases the worries and pressure. 😂😅
@rananavales6767
@rananavales6767 5 жыл бұрын
thankyou for your videos. got my J.O yesterday
@narmar8449
@narmar8449 4 жыл бұрын
I just started the training last week, now its may PST training day 8th. Thank you for all the info, it will help me so much.
@marielberonio3550
@marielberonio3550 5 жыл бұрын
This video helpsme a lot not even in correcting my english grammar but also improving my self more and to boost my self confidence thanks for this video mam ! I got an idea from you
@fredericksegovia9260
@fredericksegovia9260 5 жыл бұрын
Tomorrow is my first training. This really helps because I always ask questions.
@ReaNinja
@ReaNinja 5 жыл бұрын
Asking questions really helps!!
@malcysadventures
@malcysadventures 4 жыл бұрын
After watching this video I decided to complete my requirements tomorrow lol thanks for this video Ms Rhea
@polarbear8888
@polarbear8888 4 жыл бұрын
What are the requirements po?
@paopao_cosr
@paopao_cosr 3 жыл бұрын
this is actually applicable on other fields as well. #4 and not being punctual are the most common.
@mjjueco9257
@mjjueco9257 6 жыл бұрын
Thanks for the tip miss rhea its my first day of training this monday , and im really worried because I know that even though I got hired, I still need to passed the training. You are a big help for us newbies. Godbless 😊
@ReaNinja
@ReaNinja 6 жыл бұрын
Happy to help! 💗 Good luck on your training, Mj. Go for it. Kaya mo yan. 😊
@Kuromigirl96
@Kuromigirl96 6 жыл бұрын
omg same!
@christinatabat8026
@christinatabat8026 Жыл бұрын
Thank you for your tips, it helped me a lot.
@lucyremaccessories
@lucyremaccessories 5 жыл бұрын
To be a call center agent is one of my dream job,I mean for a high school graduate like me who wouldn't right?good compensation,(hoping)air conditioned room,not requiring you to stand like 8-10 hrs a day and so on,but I really have a big problem, I don't have self confidence in speaking english.I can read and understand it but speaking is another thing haizt so sad...
@JJ-rr9dj
@JJ-rr9dj 3 жыл бұрын
I passed the versant and behavioral. Nag rerequirements na ako ngayon. Salamat sayo Maam. God bless you
@justinedeticio1977
@justinedeticio1977 3 жыл бұрын
Thank you for this video miss, planning to apply and this helps me a LOT.
@mariasandycastillo9280
@mariasandycastillo9280 5 жыл бұрын
Thank you for the ideas. This video is very helpful for the 1st time people who wants to work in a BPO company. God Bless
@jendyminoza1540
@jendyminoza1540 2 жыл бұрын
Your blogs are very helpful to me. Thank you so much, Miss Rea.
@michealjosephlonganilla5753
@michealjosephlonganilla5753 4 жыл бұрын
I just got hired yesterday and my training will be on the 17th of september. Thank you so much Miss Rhea.
@ReaNinja
@ReaNinja 4 жыл бұрын
Congrats ❤ happy for you!
@nagabamiko8098
@nagabamiko8098 5 жыл бұрын
I wished i saw this video earlier! Such regret that I’ve felt right now. But at the same time still thankful for the experience. Hope i get it next time!
@ReaNinja
@ReaNinja 5 жыл бұрын
Aww, that's fine. There's always next time. Good luck on your next application. ❤
@ging2xgonzaga208
@ging2xgonzaga208 3 жыл бұрын
This is really helpfull for me as a trainee right now.thank you.
@cattigereyes1
@cattigereyes1 4 жыл бұрын
I have run into some serious IT issues and equipment issues during my training and missing links and materials deleted from files affecting the whole group of employees.
@joshuatongol2561
@joshuatongol2561 4 жыл бұрын
Number 1 Mistake: Making your work/job the least priority, the famous line "I applied here for experience only" #WRONGMENTALITY
@okamuspanulirus9614
@okamuspanulirus9614 4 жыл бұрын
Lol, Dont be a corporate slave. Its not wrong to have bigger plans for yourself. Every hour of your waking life is a learning experience.
@phillipgoat00
@phillipgoat00 3 жыл бұрын
A callcenter job is just something while you find something else. that's the real attitude. nobody makes a career in callcenters. possibly the worst line of work somebody can ever have.
@tomandnest22
@tomandnest22 3 жыл бұрын
Thank you so much for the tips. It will help me because next week will be my training in TP.
@lloydpapa8749
@lloydpapa8749 5 жыл бұрын
Hi Rea, your channel inspired me to create more videos about 🙂 ✔️ Call Center ✔️ BPO ✔️ Interview Tips
@dileniamontero4242
@dileniamontero4242 4 жыл бұрын
For me that is very kindness and humbly she shows very well i noted that experience as fast as I saw thanks to you and so many bless
@misslo1163
@misslo1163 4 жыл бұрын
I just watched one of your videos, I just got hired today. And training will start tomorrow!
@heynothing95
@heynothing95 2 жыл бұрын
This is Noted miss Rea ❤️❤️💜💜 thank you for advice.
@runalynarnaiz
@runalynarnaiz 3 жыл бұрын
My training will start tomorrow. I'm a shy person. I am really hoping and praying that everything will go smoothly. Thank you so much for your video. I hope I can make it!
@ReaNinja
@ReaNinja 3 жыл бұрын
All the best ;)
@binkyfaith
@binkyfaith 3 жыл бұрын
I’m in the same boat good luck
@user-fb1ux9dk4f
@user-fb1ux9dk4f 3 жыл бұрын
any update?
@mariloubacat6070
@mariloubacat6070 2 жыл бұрын
hi.. any update? I feel you I'am also a shy type person and really feel nervous when communicating to people.. My training will start tommorow hope ill pass it 🙏
@vixbob2366
@vixbob2366 6 жыл бұрын
Just found your channel, im on 6th day on training and you earned a new subscribe😊😊
@ReaNinja
@ReaNinja 6 жыл бұрын
black lotus Thanks for subscribing! Appreciate it. 🙏 All the best to you on your training. 😃
@vixbob2366
@vixbob2366 6 жыл бұрын
Call Center Ninja geez, thanks
@JaicelAlcoveraicelalcover
@JaicelAlcoveraicelalcover 4 ай бұрын
hi everyone, I'm still a trainee in my school this time since we have a subject regarding contact center NCII, and i believe is of great help in nourishing my skill and expertise in speaking and addressing customer service
@vanessapolinar7340
@vanessapolinar7340 3 жыл бұрын
My training will be starting on Nov. 9, I will be watching your videos. I'll get back to this comment after my 3 months fixed term. I'll tell you if I made it or not but I really hope that l'll be able to make it. It's my dream company and job. THANKS A LOT FOR SHARING YOUR KNOWLEDGE. STAY SAFE❤️
@luisandresramirezbeltre2470
@luisandresramirezbeltre2470 4 жыл бұрын
I just got a job in a call center honestly this is my first time working in this kind of company your videos help me a lot but think there's some tips that you can give me to improve a little bit more
@ReaNinja
@ReaNinja 4 жыл бұрын
I have over 100 videos now. 😊 You may check the video playlists in my home page. ❤
@luisandresramirezbeltre2470
@luisandresramirezbeltre2470 4 жыл бұрын
@@ReaNinja thanks I'll check them
@Marjopolo302
@Marjopolo302 2 жыл бұрын
Forget about stats. Just listen , learn every day , make sure you fix the issue or make follow up and tell the customer where they stand. Don't worry , because if you worry , you may quit, if you can be happy, then you stats will show you are happy.
@romariosankante
@romariosankante 5 жыл бұрын
Thank you so much for the tips. I really appreciate it and be blessed...
@ordinaryfran
@ordinaryfran 5 жыл бұрын
Thank you! My training starts on monday 😊
@ToniDaRealist4445
@ToniDaRealist4445 5 жыл бұрын
Me too
@elkantotero3156
@elkantotero3156 3 жыл бұрын
My training's just about to start next month april the 12th. This really helps a lot. Thank you Maam ! Cause of this I kinda got the gist of my personal do's and donts come training time.
@kcf2328
@kcf2328 5 жыл бұрын
I just got hired last week and my first day of training is by monday! this is my first time handling international account. im soo soo nervous, im afraid in my accent, i know i can construct simple sentences but in written. I've been in a non-voice account for 6mos and.. Wooo! Any suggestions how to improve accent? and be confident in speaking? Thank you Maam! God bless.
@ReaNinja
@ReaNinja 5 жыл бұрын
Here's a video kzbin.info/www/bejne/lXzNfGueq6iJodk good luck kim and congrats! 😊❤
@ReaNinja
@ReaNinja 5 жыл бұрын
Neutral accent: kzbin.info/www/bejne/bGikmombo9-AkMk
@kcf2328
@kcf2328 5 жыл бұрын
Thanks Ms. Rea!! So much help, your videos help me a lot.
@janetphillips1289
@janetphillips1289 3 жыл бұрын
I am a new subscriber I really enjoyed this video and will be watching more--thank you from a new call center worker :)
@Yallaintreadyfosho
@Yallaintreadyfosho 2 жыл бұрын
Excellent advise about saving money !
@g-hymarcaida7336
@g-hymarcaida7336 4 жыл бұрын
I just got hired as a bilingual tech support associate. I start training in 2 weeks. This helps sooo much!
@eldrinlopez7666
@eldrinlopez7666 3 жыл бұрын
NOTED!! I'm soooo very nervous by this time because today is my first day of training.🤗 Fighting💕🤘 Thank you for the informations💕
@ReaNinja
@ReaNinja 3 жыл бұрын
You got this! :)
@echothepotato
@echothepotato 5 жыл бұрын
Thank you for this! Tonight is my first night as a call center agent for AT&T and I don't have any prior experience. It makes me really anxious. Also, pls reply with tips, anyone? :)
@ReaNinja
@ReaNinja 5 жыл бұрын
You're welcome Jerico. 😊 Good luck on your training. ❤
@binkyfaith
@binkyfaith 3 жыл бұрын
How is it going
@Nvr_gt_brd
@Nvr_gt_brd 4 жыл бұрын
Right after the company sent me message to come over to their recruitment hub to do my job offer i searched immediately to have an idea on how is it like to be when you are already in the job training. Good luck to my first day of training tomorrow 😊 Thankyouuuuuu💕
@nostalgia5258
@nostalgia5258 6 жыл бұрын
Tomorrow I'm starting my training , im so happy that I came across your channel 😊
@ReaNinja
@ReaNinja 6 жыл бұрын
I'm happy you're here too. Thanks for watching and all the best in your training. 😄💗
@ninojapano9049
@ninojapano9049 4 жыл бұрын
I just passed my comcast interview and Im gonna get my contract signing on monday. Any honest thought about comcast pls.
@jerrom5641
@jerrom5641 6 жыл бұрын
Ms Rea. I will keep this in my mind because I just started to my first job which is a callcenter agent. Monday is my start of training.
@ReaNinja
@ReaNinja 6 жыл бұрын
Good to know! :) Good luck on your training!
@jerrom5641
@jerrom5641 6 жыл бұрын
@@ReaNinja I was thinking. If I pass the training and I become a regular employee. I wanna treat you to a dinner or something else lmao😂. Cuz ur not just helping me. Almost everyone who watch your video find this helpful
@ReaNinja
@ReaNinja 6 жыл бұрын
Haha thats so sweet of you. Thank you. 😊 Knowing that I've helped you and others really makes me happy and fulfilled. 💕
@jerrom5641
@jerrom5641 6 жыл бұрын
@@ReaNinja no Thankyou for making this video. I hope I can meet you personally someday. So I can thankyou personally from my heart.
@ReaNinja
@ReaNinja 6 жыл бұрын
We never know! Hope to meet you one day too. 🙂
@triciabalisnomo2017
@triciabalisnomo2017 3 жыл бұрын
I'll start my training tomorrow and I am really nervous😭. It's also my first job, to add. So grateful that YT recommend this video. Hope that I'll come back here with positive results soon. ❤
@ReaNinja
@ReaNinja 3 жыл бұрын
All the best ❤️
@marycarmelsevillejo6996
@marycarmelsevillejo6996 3 жыл бұрын
Any update about your training sis Tricia??
@joonpyo4098
@joonpyo4098 5 жыл бұрын
Very helpful and informative... Keep it up...
@joellabatayola4666
@joellabatayola4666 3 жыл бұрын
Thank you for the tips and infos. my first day of training is on tuesday. Im very nervous.
@chichi2469
@chichi2469 3 жыл бұрын
I am a new hired csr . And thank you so much for this video! 😍😍😍😍😍
@ReaNinja
@ReaNinja 3 жыл бұрын
Congrats ❤️
@Dyan92
@Dyan92 4 жыл бұрын
I will start watching all your videos now, since i dont have work for awhile. I'm planning to apply homebased work. This will give me tips.
@rowyourboat9
@rowyourboat9 2 жыл бұрын
I’m here because i will have my first training tomorrow. I am nervous and don’t know exactly what to do. I’m a first timer so yeah i have a lot of worries. Thank you for these tips and Godbless
@carmellaevanlaxamana9529
@carmellaevanlaxamana9529 3 жыл бұрын
A newbie here! This is so helpful. ❤️ I'll start my training on Monday. Please pray for me 🙏
@binkyfaith
@binkyfaith 3 жыл бұрын
So how is it going
@stevenbailey02
@stevenbailey02 3 жыл бұрын
This was very helpful thank you 🙏👍💯
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