Can't use my RV because of BIG mistake at the factory

[@LizAmazing]

🧲🧲🧲 LINKS 🧲🧲🧲 🚩Support this channel and the work that I am doing to bring about change in the RV industry: -- www.patreon.com/LizAmazing **If you'd like to be interviewed about your RV ownership experience (good or bad), email me at liz[@]lizamazing[.]com Or click on the email link under About on the channel page. 🛒 Liz Amazing’s Amazon Store: www.amazon.com/shop/lizamazing ***As an Amazon Associate I earn a small amount from qualifying purchases. You don't pay any extra AND you help support the channel. Thank you!

[@angie-xy5sf]

IF THEY EVER SUE YOU. you come back here for good fund me for legal bills WE HAVE YOUR BACK!! we owe you!!

[@elixier33]

In reality you should really get two different inspectors to look at it and if you take them to court then you can join agreed inspector to look at it but you should be taking this further.

[@michaelstorr8822]

They should give you a new rv and not try to riggle out of it. Not good advertising for thor. Mike. Do not have an rv someday?

[@Absaalookemensch]

It's time people start paying for an inspector that specializes in RVs before they purchase one.

[@joecarroll7087]

The RV manufacturer’s all take a collective deep breath every time Liz puts out a new video. Keep the pressure up, people are paying good hard earned money and getting completely inferior product and service!

[@LizAmazing]

Yep. I'm hearing that all the chiefs watch my videos!! Thanks for watching and stay tuned.

[@angie-xy5sf]

have to be crazy to buy ANY THOR!!

[@stepheninge2173]

Owning an RV has been a life long dream since being a little kid. I'm 68 now and after watching all these videos, I'm glad I never bought one and never will.

[@sachadee.6104]

going by Steve Letho (lemon-law lawyer in MI and youtuber) you made a wise decision. To confirm it's wise, you should go watch his video's on this topic.

[@robertmanley2687]

It's like the junk Detroit put out in the 70's

[@Cybersawz]

@@robertmanley2687 Only worse.

[@ghostman6074]

Thank God for Liz.❤

[@bigworldparty]

I prefer to stay at a hotel or Airbnb than deal with the expense and hassle of lugging around a large RV. And also camp in remote spots with a tent, because one of the main reasons I go camping it to get away from other people, not park next to a bunch of RVs. An RV probably works for some people, but I don't see a use case for how my family vacations.

[@ggazzara1115]

Thor is trying to get out of their warranty contract by claiming it's not structural. This is definitely a structural problem.

[@LizAmazing]

Yep. So annoying. I look forward to updating you with what the tech found. Thanks for watching

[@robincurwood]

I wouldn't want a replacement,I would want my money back! I just couldn't trust them to get it right.

[@peternyceiii8625]

The real structural problem is in Thor management. Their business model is a disgrace.

[@arribaficationwineho32]

Sad to say, time for a lawyer

[@RaoulThomas007]

Thor wrote the contract and apparently left the definition of structural vague and ambiguous. The courts generally do not find in favor of vague and ambiguous contract terms. Is a frame, floor pan, walls, a roof, structural? If a wall is structural, the slide-out within the wall must be too.

[@denyrothfuss6777]

I am a certified RV technician, the slide is supported by the structure of the RV, the main structure has failed due to factory neglect, they are required by the warranty to fix the structure in return will fix the slide.

[@chrisabella624]

They should buy back this unit they messed up.

[@exploringrvdude7817]

How in the world are they claiming this isn't structural? It's THEIR product, they should stand by it!

[@LizAmazing]

I agree 100%. And that's why I'm making these videos. So frustrating that the mfrs typically respond this way. Thanks for watching and stay tuned.

[@paulw8356]

I have long history in the automotive field: manufacturers, be they automobile or RV, will say ANYTHING to avoid doing any warranty work, and then includes grossly misbuilt/badly-designed crap like this.

[@y2kxj]

Because they know slide outs have problems and don’t want to have to fix it...

[@ronstamand9808]

Does the purchaser’s state have a lemon law? This RV is a lemon.

[@Technocrat.]

Boycott them.

[@TravelingSolo]

The low-quality rollers and supports that look homemade alone make me glad I passed on these RV’s. Wow.

[@paulw176]

I did 3 years of Customer Communications at John Deere Corporate. Easy peasy; we took care of people and made all kinds of out-of-warranty repairs ... I can't imagine working for a 'Thor' and needing to polish up my smoky mirrors every morning before the phones started ringing. What a headache. A $160K product and you're giving people the run-around all day. I'd love to be a fly on the wall for one of their 'team meetings.' The amount of crap consumers are willing or forced to endure nowadays is staggering.

[@kathykeene2092]

Well said

[@kenw.4539]

I don't know if it's a lack of competition or a collusion issue that they feel they can glue RVs together these days to save money and then play games stonewalling the victimized RV'ers. Since Liz did a video on RV manufacturers who are "doing it right" maybe it's more of a limited lack of competition problem due to the large amount of mergers. In any event, I think there should at a minimum be Congressional hearings into the industry for possible Sherman anti-trust act violations and also have the US Department of Justice conduct an investigation to recommend new laws and to possibly break up some of these consolidated companies.

[@todddoster6487]

It took a lot of work to get John Deere to turn around on the right to repair, even bringing and winning a lawsuit. Irony is John Deere wanted to repair it, and has always been good on warranty. Many RV manufactures want to take your money and then tell you it is not our problem you bought a hundred thousand plus piece of junk. This is what happens when competition is gobbled up and an industry is allowed to self-regulate.

[@SallyT269]

We all know Farmers don't take any crap. 😂

[@emilcost8613]

Liz, I will say what so many here have said. I feel like I've got to say it. I don't own an RV, but like the idea of having one in theory. The people you have helped with your channel would have been really in a terrible situation if not for you stepping in. Thank you Liz, you're doing such an amazing service to these people. I salute you.

[@tpo6142]

Liz is the Erin Brocovich of the RV industry! You keep going! 😂

[@zeke5491]

Traveling around America in an RV is a dream from the 70s. It’s a very expensive and frustrating dream now.

[@waiting4aliens]

It was done in a VW Westphalia that was light on gas, easily repaired, and gutless on hills.

[@Junglelove20mm]

It's easier to just buy a box truck and build it out yourself.

[@ag-om6nr]

It isnot a dream ! It is now a nightmare !

[@jaybee2221]

I have a 2020 Thor AXIS that I purchased brand new, and I tell everyone that will listen, do not buy any Thor motorhomes. When trying to get it repaired, Thor offered for me to bring it back to the factory. I told them it’s apparent that they were unqualified and incapable of building it properly, why would I want to bring it back and trust them to screw it up worse. I could list everything that was improperly done at the factory, but to keep it short I’ll just say that I wouldn’t accept a brand new Thor motorhome if it was for free. What I am happy about is deciding to down size to the smaller AXIS that cost a lot less than the Thor Magnitude that I originally went to purchase. I really would have been pissed if I had paid twice the price to get a bigger piece of junk motorhome. I hope the lady gets her money back.

[@PatrickLoxtercamp]

Everything Thor builds is junk, don't waste your money on this stuff. Please shop. Around.

[@I_Am_SciCurious]

Yeah, there’s a major dealer in the city where I live and they flat out refuse to sell anything made by Thor, including all of the subsidiaries like Airstream. I was looking at class Bs and two Thors made the list. The salesman said in an extremely cautious, round about so he can’t be sued way that, unless I want a unit that generally sits at a repair shop, I’ll want to go with a different manufacturer. That was way back when I first started researching and at this point I’ve lost count of how many people have confirmed what he said. I’m terribly sorry for what you’re going through. It’s so wrong what that company is doing to people. If it’s not already criminal from a legal perspective, then it should be.

[@go5582]

jaybee , would you create a KZbin channel on your thor 2020 rv? I almost bought a 2023 axion 2.3 from lazydays in Minnesota. , I questioned the warranty of the house and the engine and chassis from ford and I was told buy Ford that I would have to drive "Out of state to get engine service". NO thanks. , I will just rent a cottage or a log cabin.

[@jaybee2221]

@@go5582 I’m not interested in making a KZbin channel. For the most part I’m qualified to do all the repairs myself, I don’t trust the manufacturer to do any repairs. As far as chassis failures, the rear brakes went out and the chassis was under Ford warranty. A Ford dealership in Arizona said they wouldn’t work on it and it needed to go to a RV dealership for repairs. When I explained that I was calling a Ford executive in Detroit for assistance they decided to go ahead and replace the rear axel brake line at no charge. I had the front tires replaced and a front end alignment done last year. The alignment technician said it was obvious that they never did any suspension or alignment adjustments after the coach was built on the chassis. I could go on and on about the poor quality and workmanship, and the many coach failures that have occurred. This is my last RV and it is mostly because of the manufacturer, some fault with the dealership where I bought it new. The same name dealership in another state did their best on a major system failure, but in the end I upgraded the firmware myself to get the new touch screen and motherboard system working properly. Guess I could write a book about my Thor Axis and all the problems. Whenever I come across other Thor product owners I query them about their experience with them. I sure miss my old Winnebago!

[@Ian1198]

My 2023 Axis has been a mess as well. It's been back to the dealer 8 times and comes back with new and exciting problems. Thor would email back and fourth and then all of the sudden radio silence.

[@pennypackmtb2542]

I was looking at their Outlaw Motor Coach. Your input has us changing our minds on this purchase. Thank You.

[@DZCamaro-kz2vd]

$160K for that pos is a RIP OFF! They saw her coming!

[@bobmcdoggish9659]

Absolutely! That poor woman must have paid over 100% list price, which is ridiculous.

[@jeffwhite3021]

That's what they cost. The dealer can't sell it for much more than what they buy it for.

[@missychan63]

​@@jeffwhite3021 They jacked the price way up on this one, brand new 2024 models are going for less than $100,000. I found two of the 2022s that sold for less than $100,000 brand new... I don't know how these people sleep at night.

[@jeffwhite3021]

@@missychan63 Really? Post a link to one of these going for less than 100 new. Heck, basic class c ford's are going for more than that.🤣

[@warrensandberg4698]

Thank you Liz for holding the manufacturer’s feet to the fire. I have owned virtually all types and makes of RV’s over the past 14 years, from a trailer to a 40 ft diesel pusher. Also was a member of RV forums. Although I never owned a Thor product, it was the vast majority opinion on these forums that Thor builds a poor quality product. Based on my RV experience, I would opine: 1. Do not buy an RV unless you have good mechanic skills and, or, have a healthy checking account balance. 2. I know of no RV owner who has not had to make repairs on their unit. Post if you are one of the lucky ones who have not. 3. You are buying a luxury item - a toy. Never, ever, finance this purchase. That will put you at risk, not only for the depreciation hit, but exposure to a large repair bill. 4. Take note of the high price of today’s RV campground fees. $50 per night is a bargain these days. I just reserved at a KOA outside the West entrance to Yellowstone NP. $135 per night - and that’s with my KOA member discount. Another park I checked was $200. I found no sites available at all in Yellowstone (Fishing Bridge, etc) one month out. 5. Take note of the cost of fuel. The 40 ft diesel pusher got an average of 7 mpg. Feel your wallet pucker as you pull up to the pump with a 150 gal tank. 6. Want to full-time in an RV? They are not made to live in full time. Check your warranty. Claims could be denied if you full-time.

[@Christinejs]

Umm thanks for laying it out like this. I will just rent one. I was thinking of a class B to build out instead.

[@DavidRamm-x1m]

If you want to full time you better have skills in all the building trades and maybe even be a decent mechanic. If you lack the skills, then I suggest having a custom bus built and a very healthy bank account. We have full-timed three years in a 2001 Holiday Rambler (built by Monaco motor coach) and repairs are a regular occurrence.

[@thomabb]

#6 is true and not many people know that. In the fine print of many RV warranties it specifies how many days in a year the coach can be used before the warranty may be voided.

[@IJUSTWANNAFLYDJIDRONES71]

Unbelievable I promise I will never ever buy an RV……they might as well say no warranty included. I’ve never seen big companies like these RV companies that won’t stand behind their products. Thank you Liz for putting these companies on blast!!!❤

[@LizAmazing]

Thank you for being here! Not all RVs are poor quality, but mainly the ones out of Elkhart Indiana are. I did a recent video about GOOD rv companies, feel free to check it out: kzbin.info/www/bejne/d163dXduqLiAqpY And thanks for watching.

[@danman1287]

If the warranty is useless why buy new

[@Tb0n3]

Steve Lehto would be proud.

[@kevinorr6880]

@@LizAmazing This is what I am looking for. The RV that I SHOULD be buying. What a horrible industry!

[@civilman43]

@@LizAmazing You are painting with too broad a brush. I got my Coachman Nova out of Elkhart Indiana and it has the best Quality of any RV I have owned or seen on the market.

[@vonheise]

I was extremely fortunate to have bought my RV in fall of 2019! I used it a lot in 2020. Once Covid hit I read about the difficulties the industry was having due to Covid lockdown. Some skilled workers were staying home and they were hiring anyone they could find. Also, third party suppliers were having the same issues due to the increased demand. I am now considering a larger rig, but will not consider one newer than 2019 for obvious reasons. I suspect that the companies are suffering in the stock market and making any profit and some will likely fail for obvious reasons.

[@mr.h4714]

My god, those rollers screwed to crappy lumber framing is what supports the slide outs???!!!!! Insane

[@SafeEffective-ls2pl]

Ever seen an RV or motorhome in an accident? They look like they're made out of matchsticks

[@rhyoliteaquacade]

If it were me I would take it to a reputable fabricator, have all the bad work documented and repaired and then sue Thor for damages.

[@arribaficationwineho32]

@@rhyoliteaquacadesue Thor anyway

[@SallyT269]

I still can't get over the fact that they cut part of the frame.

[@jonmcclure10]

Owned now over decades three RV's latest is a huge fifth wheel with four large slides outs. Upstairs full bathroom and full king size bedroom, downstairs living room, kitchen, dining area, a condo on wheels. Every RV got worse with quality over four decades, as a person with money, I say if you are not very, very handy do not buy a new RV today, as they are mostly crap. It starts at the plants and ends with the terrible work at dealers. We only now travel and stay in Hilton Hotels, and laugh when we pass a RV on the road. Been there, done that, God my wife of 55 years and I feel sorry for all who think they can't have issues. We spent half of each month of vacations each year fixing our own RV's and it gets worse every year now, as the factories make crap and do not stand behind their products. Unlike the car industry, there are NO regulations to stop or protect consumers. Liz is terrific.

[@scottmichaels12]

Keep it up Liz! This is one of the few RV channels that's actually making a positive difference in the industry. Everyone loves Matt's RV Reviews but he works for General RV and is so overly sponsored by companies like Lippert that you cannot believe a word that comes out of his mouth. You are doing the real work Liz! I hope I don't need your help but it's good to know that someone is out there fighting for the little guy and gal! Thank you!

[@slalomking]

Yep, Matt is on their payrolls. He’s become a tool

[@dgriffin6074]

After viewing many vids like this, I'm surprised ANYONE buys a new RV these days.

[@sherriecapp3234]

RV Lemon Law would see manufacturers be responsible for their products.

[@LizAmazing]

Yep. We have the Magnuson Moss Warranty Act but we sure need more. Thanks for watching, Sherrie.

[@RaoulThomas007]

A Federal RV Lemon law with consumer protections (reimbursement of legal fees, treble damages in certain cases, loaner RV’s during repairs, etc.) is what is needed.

[@nathanhale6477]

RV's are the absolute worst thing any consumer could buy. The entire RV industry is in desperate need of a top to bottom cleaning. Many if not most RV dealers are right on par with the worst, most shady, used car "sold as is" lots. If you doubt this, just check out all of the horror stories by KZbin lawyer, Steve Leighto.

[@pmac4779]

I WAS wanting one. Dreaming of traveling in one. Not any more. What shysters they are.

[@debyarger3084]

There's no integrity with the RV companies these days. It shouldn't take a youtuber like Liz to make them do the right thing. Keep it up Liz!!!

[@rogercarroll8764]

A certain lemon lawyer from Michigan says: "you have to be insane to buy a new RV". Gee at this point, taking a room in a motel suite near your relative is a lot cheaper than buying an RV. The motel has to keep the room clean and provide clean linens and towels.

[@LizAmazing]

Yep, you have to do the math for sure. Not all RVs are poor quality, but mainly the ones out of Elkhart Indiana are. I did a recent video about GOOD rv companies, feel free to check it out: kzbin.info/www/bejne/d163dXduqLiAqpY And thanks for watching.

[@micksmith2929]

lol!!! More people need to listen to Steve Lehto. 😅😅😅😅😅😅😅

[@watchmanonthewall14]

Steve Lehto?

[@micksmith2929]

@@watchmanonthewall14 he is on KZbin “Lehto’s Law”

[@TomBlahut]

@@watchmanonthewall14 He is an automotive lemon law attorney in Michigan. He says there are no lemon laws on rv's.

[@terrysmith2644]

Great to have you on our side. Keep up the good work.

[@jeannealex2560]

Hi liz...feel so sorry for this lady...we order our DRV in June of 2014...took delivery in dec ... It is considered a 2015.... Thor bought out and took over DRV in 2015... We had a paint and carpet issue and they said not going to helping us...as far as we are concerned...Thor is a piss poor company...if we ever choose to sell we will NEVER purchase another Thor product...keep up the good work ...J&A2ofus

[@LizAmazing]

Hi J&A, so sorry that you inadvertently bought a Thor. I sure hope they straighten up. They NEED to take care of their customers!!! Thanks for watching.

[@Tugela60]

More likely they bought the assets only and left the original company as a shell, which was subsequently closed down. In other words your warranty was with a company that no longer existed.

[@crimestoppers1877]

Every time I start thinking of buying an RV I think about this channel and visit and decide to fly and use a hotel on my travels. This saves energy, time and money compared to the fantastic elongated and convoluted "excuses" and "stories" of RV dealers and RV repair folks. Their poor or malicious behavior precedes them. Unsupported floor in a new RV? Is it time for Large Class Action lawsuits and multiple federal investigations? $160 k for a POS RV?? Thor? check!

[@scottmichaels12]

You should not need and RV inspector on a brand new RV. That's absolutely ridiculous that this needs to be done in the RV industry. You don't take a brand new vehicle to have your trusted mechanic check it out. The RV industry needs to be held to a similar standard as the automotive industry.

[@volvo09]

Imagine new vehicles being made THIS badly! Drive a new car off the lot and the door won't close, the sunroof rail fails and one side drops down letting water in, bolts fall out of the suspension because they were never tightened, and the headlights stop working because the wiring wasn't right... you then have to park it at the dealer for 4 months to get that fixed, and when you get it back you find out they left 3 of 4 bolts out on the passengers seat and it was never noticed while they had your car for 4 months so you have to go back to get that fixed, along with the mold from the leaking sunroof that was not addressed while at the dealer even though it was obvious water damage took place! Yet this is all "normal" with RV's.

[@kenw.4539]

Require lemon laws and similar laws to be applied.

[@micheleyoungblood]

You do need a home inspector on a new home An RV is more similar to a home in that regard than a car so I disagree with your statement and analogy

[@arribaficationwineho32]

@@micheleyoungbloodI just posted this. Hire an inspector who is independent

[@joshwalker1441]

General Aviation customers inspect every brand new airplane with the help of outside independent inspectors. You would be amazed at what you find on a brand new airplanes. You even do pre delivery squawk flights prior to delivery.

[@truckn]

Liz I watch your videos because I use to be an RV'r but changed my nightmare into a dream when I sold it and NOW spend winters in Thailand, it's way cheaper. I still support your channel because of your content. Thanks for helping those that need it. As for this lady, THOR should totally give her another brand new RV. Can't wait to hear what they do. Be well.

[@michaelguyda9507]

Man, these companies need to be hit in the wallet, in court!!! Just so sad for these people having the many issues, and having their rig tied up in the shop, if they even get that far. And even at that, to no satisfaction whatsoever!!! It's so GREAT to have you on the side of the customer/user!!! (My gosh Liz, you just keep on getting prettier and prettier❤)

[@kenw.4539]

Most are seniors or older folk who lived honest, productive lives and don't deserved to be treated this way.

[@Duganoz]

Great job Liz. You’re accomplishing more here than almost anyone ever has with holding these manufacturers accountable. I have purchased 2 new RV’s and I will not be buying another ever. The industry has no integrity.

[@ralphp3057]

They should just give her a new one or buy it back ! Thanks Liz for trying to help these people!!! Trying to wiggle out of taking responsibility for something that they built speaks volumes about Thor !!!

[@LizAmazing]

I know it, Ralph. It's not a good look. Thanks for watching and stay tuned for the update.

[@charliesult4171]

@@LizAmazing thor has been closing plants left and right in elkhart

[@micheleyoungblood]

Thor should give her all her money back and take the garbage they built back so she can go but a better RV from another Manufacturer if one can be found making a decent rig - I currently don't know of one however. I would never ever trust anything built by Thor or any companies under the Thor umbrella. They have ruined all the company reputations. The fact that they won't do anything for her for a year now and all her communications went nowhere is despicable. That says it all. The fact they responded to Liz is saying something about her. They did nothing for their customer this whole time and I would not trust them to make the structural repairs necessary to get this rig into proper condition now after the fact. As far as getting a replacement I wouldn't trust that something is not wrong with it also and she will have another problem and not get repair or use out of it. I have Absolutely No Trust

[@ralphp3057]

@@micheleyoungblood I actually own a small all fiberglass Casita which I love !! It is built very well! Oliver Liz mentioned in another Video that is a super build small camper . It is just real pricey ! The small RV got me out of tent camping for 60 years! I’ve actually never been to a RV park ! Only go to SP , COE, National parks, or boon docking . It is a shame that the RV manufacturers have put a bad taste in people’s mouths about buying! Oh well!

[@jayr9948]

Liz is doing God's work . ❤❤❤❤❤❤🌹🌹🌹🌹🌹 .

[@meh1943]

She should get ALLLLLL of her money back, no questions asked.

[@vonheise]

Unfortunately, there will likely be some bankruptcies soon...

[@crazyfrenchman2054]

THANK YOU,,for helping people by using your platform. WE need more people like you to help us small guy's.

[@donaldpedigo296]

.. You're The "#1-RV Consumer-Advocate" .. You're Doing "God's Work" .. 🙏😇🥰

[@LizAmazing]

Awww, thanks so much, Donald! Glad to have you here, and grateful for your support! Thanks for watching..

[@chuckgilly]

Liz is the RV Dragon Slayer.

[@LizAmazing]

@islandhopper100 Actually it does. And it is. I’ve gotten three buybacks now in the past two months. By publicizing these, other RV owners see what’s possible. And with each video RV mfrs see they need to do better, or else they’ll go out of business. Thanks for watching.

[@rickl6697]

We realized early on in our search for a RV in 2016, that Thor motorhomes were not well made (we were looking for a Class A or Class C), we looked at a nearby dealer for a mega chain and the Thors just weren't put together well. Moldings not completely stapled, counter tops not completely glued down at the edges, drawers etc. And that was in 2016. We ended up buying a used 2003 Newmar Dutch Star diesel pusher Class A with 45k miles and still have it and love it. We bought it at Lazydays in Tampa Florida. Great experience. Sales person was very helpful.

[@stephenharvey5932]

I agree, it's the structural frame of the coach. It's not the slide out that's the problem, it is the symptom.

[@LizAmazing]

Yes. Well said, Stephen. Thanks for watching.

[@andrecaron6195]

A guy I knew who bought a GMC motorhome said to me that slideouts are shit. A RV is not a house. It must be as basic and simple as possible.

[@yt650]

I've read somewhere that the average person who owns an RV only uses it about three weeks out of the year. Let's just say you use six weeks out of the year average. My son has a saying and it goes like this "if it flies, if it floats, if it drives on wheels, rent it don't own it" You can rent a lot a lot of RVs in the next 5 to 10 years for a lot less than $160,000 and if they break down it's their responsibility not yours. In my opinion based on the things that I've seen over the past decade or so, the problem starts at the chassis which is the first structure that hooks onto the tow vehicle and the wheels and axles are under it. They are inadequately designed and have poor reinforcing and structural strength. If you could measure how much they twist and bow going down the highway you would be stunned. Everything above that inadequate frame assembly is even worse made out of wood and plastic and crap. if you've ever seen the aftermath of a accident involving a motorhome or tow behind camper you'll see they are virtually destroyed and even in relatively minor accidents. Ask yourself if you'd like to be in one of those camper/motorhomes if it rolled over?

[@LizAmazing]

Indeed! Thanks for this, and for watching.

[@IJUSTWANNAFLYDJIDRONES71]

I agree 100%

[@IJUSTWANNAFLYDJIDRONES71]

That’s the perfect solution rent not buy.

[@billysprague6219]

That’s not quite the way that old adage goes. 😉

[@zLigHt44]

This is terrible, the structure was damaged at the factory.I bought a 2004 Bounder 35 E with 13,900 miles on it just last year, smells like new,I was moving it and drove over a 1 foot boulder, now shower doors slide easier,I love my Joey!

[@jcstrothers833]

Go get um Liz! We all need an advocate like You! Keep up the good work!!! Fortunately,, I purchased my Salem Hemisphere in 2013 when they were still making them with some small bit of quality. I am terrified to sell it and buy one of these newer disaster units!!

[@lobowynnTV]

But the President and CEO of the RV companies are getting their huge Bonuses

[@arribaficationwineho32]

Because companies are earning bigly by denying claims against the company for terrible product

[@nohandlehere55]

Sucking that dry until enough people get a class action, then the company will just go bankrupt and leaving only the executives and lawyers happy. As RV buyers typically have more money than the average person, I'm surprised these folks don't pool together $$$ and start a class action.

[@annietinsley7907]

We bought an RV - Forrest River. Leaked on way home from dealer. Turned around and brought it back. Week later we leave for TX. The RV part fails: fumes, no power, banquette coming apart, fridge never worked, water leaking from wall between bed and bath. We had to stay with family in TX. Called FR-said bring to them. Drove from TX to Indiana. There 5 days. Fridge needs to be replaced but they don’t have a spare will ship to dealer. Drive home, 2 hours in it fails again. Get home- put up a fuss. After a month they pick up and take back to Indiana. After 2.5 months it’s returned in worse shape with damage inside and out and still not working. Got a lawyer had Rv inspection and all problems still there- with roof now delaminating because it sat for 2.5 months in the Indiana summer sun. The dealer took back- ate up their loss and Forrest River never paid them. We ended up with at BT Cruiser by Gulfstream 2924 5210 and love it! I have plenty of videos and pics of old RV.

[@cjbrown4905]

Liz continues to shake up the RV industry. You go Girl.

[@toddtonis]

I think this owner needs to find a lawyer and get them up to speed on this damage to a supporting member of the chassis system that occurred in the factory even if a technician from Thor is coming to look at it. In my opinion she has taken to long already to work with Thor and the dealer before getting legal help. Thank you Liz for posting this video about another "crappy" RV that the industry produced. Please keep us posted; we are all watching and learning.

[@Jaynwhite_escape]

Keep it up Liz. Your tenacity and dedication to get this industry to back their product and actually honor their promises is awe inspiring!

[@KindCreature1]

This just makes my gut turn to water, as the saying has it. Thank you Liz for being the driving force to make these guys accountable!! Mike in Oregon

[@bkanegson]

Thor sent out a unit with a piece of the frame cut off/ functionally missing, which compromises everything connected to the downward sloping side. (Slide out was just the first, most obvious symptom.). Never was right, never will be. Can't be fixed to completely as-new condition, because some damage will remain hidden. They owe her a new unit.

[@justwannasay5454]

Do you think Thor knew about this problem when it sold her this RV???

[@bkanegson]

@@justwannasay5454 Can't say, but the hired outside inspector certainly should have caught it, bears some responsibility. A real shame, because the customer paid extra for proper due diligence, yet the inspector failed entirely. Ultimately though, the manufacturer who sent it out, with a huge safety issue that could have resulted in catastrophic failure, is responsible to make this right via full replacement IMHO. (Everyone involved, plus possibly random motorists, is lucky the first failure was the slide while stationary, not a major fail while rolling down the highway.). The foundation of a bouncing building was sabotaged at the factory. (That genius worker with saw should be prosecuted for reckless endangering negligence on top of fired.) Such a no brainer, builder should be bending over backwards with apology, is vulnerable to a lawsuit. Yet they resist. Turns me off cold to that entire segment of the market.

[@jim2041-o9b]

@@justwannasay5454 The god Thor didn't but it was a Thor RV employee that cut that frame rail! Damn! The employee (or subcontractor) was paid by Thor, they therefore knew it was cut. I always kind of liked the looks of these coaches, but is sure looks like the old 2003 Winnebago Sightseer will be staying for a good long while. At least most of the manufacturing problems have surfaced and been corrected, luckily nothing like the crap Thor did with that slide out and fuel filler.

[@RobertJurich-g1r]

The first was a 1990 class c Thor, had trouble on first trip. Went in the hole and got a Southwind class an and was happy with it. I always tell people I wouldn’t have another Thor. I’ve been camping for more than 30 yrs and love it.

[@cheryluhrig-rivard2963]

I purchased the very first 2024 Airstream Trade Wind, Twin Bed Model manufactured by Airstream (Thor). Prior to 60 days of ownership and less than 1,500 miles, I found buckling around the front storage bay which is a sign of “Front End Separation.” I contacted the Airstream Manufacturer and sent them pictures of the buckling and they simply fluffed me off to the dealer after implying that I was using the wrong hitch! I’m using the same hitch that I used on my last Airstream (same length) that I owned for 17 years and towed all over the U.S. which had no such separation problems. I’m angry that Airstream Manufacturer doesn’t want to even look at the buckling on a NEW trailer less than 60 days after ownership and angry that they don’t care that the very first twin model off the line may have a problem that will now filter down to all other 2024 Trade Wind Twins produced thereafter. Just another example of how Thor has ruined another RV Brand!

[@ronhall3686]

If they treat a Airstream buyer with such disrespect, I can only wonder how they treat entry level buyers.

[@davidb.5544]

I was looking at newer Airstreams and you can even see from outside how cheap they are built now. All the fasteners are visible on the outside so it looks like there are dimples all over it. You look at old Airstreams and they have a mirror like finish with no dimples on them.

[@sjdelph]

Thank you Liz. I have Axis 24.1. so many issues after i purchased it. I am looking forward to seeing how this all turns out. Thor needs to take accountability!! Thank you for supporting the RVers!!

[@charlenecastaldo3602]

Thanks again, Liz. Keep up the good work! Thor owes her a brand new RV or all of her money back. THOR HAVE SOME INTEGRITY AND TREAT THIS CUSTOMER RIGHT!

[@LizAmazing]

I know it, Charlene!!! Stay tuned, and thanks for watching.

[@debbieelliott532]

I am starting my RV journey soon and am so appreciative of all I have learned watching your channel Liz! Thank you and keep going girlfriend! You ARE making a difference!! With love from Canada!

[@jamescabaniss5857]

Liz recent videos are excellent for consumers information on RV purchases.

[@williamwicklund4273]

I personally know someone who used to work assembling Forest River 5th wheels. I can tell you for a fact if something isn't complete with the build, that company will ship it to the dealer to have them complete the assembly & sometimes they just sell it as is and not inform the buyer of the issues

[@roblaurence6449]

Great job THOR, like how cut part of the structure because of poor planning during manufacturing and then claim this is not covered under your Warranty. GFY THOR

[@LizAmazing]

It sure is unbelievable!!! Thanks for watching and stay tuned!

[@Tugela60]

It was probably not supposed to be cut out, but just done for convenience for some reason by whoever was doing the assembly. And because it was not supposed to have been done, the manufacturer does not believe her that the RV came that way. It sounds like they thought her issue was with that rollout section when actually it was something completely different that just happened to affect the rollout. I am sure it will be sorted out, she just has to get past the communication barrier.

[@billl8275]

Good work Liz👍🏻

[@toddcouchman4344]

Thank you for trying to keep these manufacturers held responsible. There is SO MUCH junk in the RV industry and I hope that you continue with your exposures. Turning out all this junk is just not acceptable. It breaks my heart to hear some of these stories, but super important to get the word out. Thank you.

[@buckeyeadventures1631]

I had similar issues on another vehicle. Once the dealer dispatched the manufacture out to review the problem... I was offered a new one of the next model year.. as it took a year to resolve.

[@goneretired7030]

My first RV was a used 37 ft. Diesel Pusher with two slides. I quickly learned that the more gadgets your RV has, the more that can break. I was constantly having to do repairs as well as taking it in for repairs. My current RV is a class-B built on a RAM Promaster. One of the things with a class-B is that generally there are very few changes to the basic chassis, and that means far less repair work. My RV might be smaller than other rigs, but it has all of the amenities that I need, and it has taken me up to Alaska three times, including all the way to the Arctic Ocean, twice to Quartzsite, to Zion NP, to Orlando, and other fun places. I’m really glad that I decided to get rid of the class-A and go with a much smaller, but nimble and reliable rig.

[@jaymercha3859]

Thank you liz for helping these innocent consumers.

[@buckshots4800]

I would never buy one these things after following this channel. Total gamble in my opinion.

[@LizAmazing]

Right. Not all RVs are poor quality, but mainly the ones out of Elkhart Indiana are. I did a recent video about GOOD rv companies, feel free to check it out: kzbin.info/www/bejne/d163dXduqLiAqpY And thanks for watching.

[@martyh4777]

Until recently, we had a 2003 Holiday Rambler Admiral 34PBD. It was in great condition, maintenance up to date and everything worked. As we purchased a 2001 Foretravel u270 we donated our former motorhome to a veteran in need for him & his two kids to enjoy and camp in style. Prior I had installed a 450 AmpH LifePO4 battery bank that allowed us to have power when boondocking for 5 to 6 days without charging.

[@heaven-is-real]

For a summer job, I worked for the trailer factory in Elkhart, Indiana cutting window frames in 1971. Even back then they had a bad reputation. This is crazy.

[@LizAmazing]

Yep. Thanks for watching and stay tuned.

[@caroldorsett8170]

I just bought an older sandpiper made by Forest River. It is in excellent shape. The older units seem more solid than the new ones, this one is truly old but solid.

[@georgethecritic9850]

My family and I rented a 34-foot Thor Hurricane for a trip in the southwest U.S. We had several small problems with the coach itself. The Ford V10 worked flawlessly which was good. The interior construction must have bypassed quality control. The bedroom slide door kept coming off the track, the bathroom door molding had a large screw sticking out which my daughter caught her sock on and a minor scratch. While underway, the compartment door above the windshield fell off. followed by the molding on the bunk bed. I made a mental note that if I ever think of buying a motorhome, stay away from Thor.

[@davidb.5544]

Just remember Thor (Industries) owns a large number of other brands so do your research.

[@brucevanderzanden9638]

Thor is not doing what needs to be done to correct their screw up! You need to get legal advice and make them take care of it! I was a cabinet manufacturer for 40 years. When my employees made a mistake, I made sure that it was taken care of as quickly as possible! What happened with companies standing behind the product that they manufacture! Liked and subscribed!

[@filomenaregan1537]

Thor needs to give the woman a new rv. I wouldn’t trust Thor to fix it . Thank you Liz for helping these people who are frustrated with these awful manufacturers.

[@markthomas919]

With workmanship that bad, added to their slippery warranty and poor customer service, would you want another product from the same company?

[@davidsmith385]

Why would you want another piece of junk, give it back and tell them to refund my money or speak to my lawyer.

[@Morbazan125]

Know nothing about the topic but I know I get absolutely mortified with any mistakes I make in work I’ve done

[@billping2633]

Liz I think this could be an even bigger story. Here is the scary side to this. The chassis comes from the manufacturer with the fill tube in the same position. How many of the RV frames have they cut and not rewelded to make this design fit? Is this just this one due to a lazy worker? Or is it all of them? There could be thousands of this model out there with this problem.

[@Tugela60]

Probably a worker who was poorly trained and did not know how to do the install properly, so just jerry rigged a solution he thought would work.

[@groovershowmydog]

I hope things get better for her very soon. I have a good feeling about this one. I think the outcome will be positive. I looked at Thor Class B vans and the inside looked nice enough, but when the sales person opened the cassette toilets door on the outside snd it was missing parts or used. Not easy to get in and out. The flexible solar panels looked so incredibly cheap and after this i noticed more.

[@markshelhart8338]

How someone at Thor can state that a problem soley caused by the factory cutting a frame section out is not covered by a structural warranty is beyond comprehension. That really takes a set. You should have included the name of that person.

[@Tatteddaddydc]

Oh! Thank God! I hadn't seen any of your videos showing in my KZbin Recommendations as usual, and I honestly feared that the RV sales and manufacturing industry had taken you down. And I'm a Premium KZbin viewer. So, it's a relief to find this video after doing a search on KZbin! Keep up the great work, Liz, and I pray 🙏 for those consumers who had their lives turned upside down over something as American as an RV due to poor quality and design.

[@LizAmazing]

It's disturbing that KZbin may not be recommending my videos. Even if you have rung the bell to get notifications, you may not get an alert. I haven't missed a week all year, every Friday at 5pm ET. And feel free to share my videos to help get the word out!! And thanks so much for watching, and for your support!

[@steve2736]

@@LizAmazing Welcome to the age of techno-tyranny.

[@chevydude658]

Liz THANK YOU FOR MAKING THESE VIDEOS! I can’t tell you how thankful I am. You have saved me from wasting my life’s savings on one of these garbage RVs. It’s disgusting and in-American that these companies are doing this.

[@kathykeene2092]

Buy used and don’t buy anything manufactured during the covid years.

[@tommartin7333]

Apparently the Boeing starliner has similar issues they sent in space with defects and said it would be fine.

[@Jetdriver704]

Best thing we did was getting rid of our Thoe Class C motorhome .We sold it back to the dealer in 2021 and got almost what we paid for it. Thor makes absolute garbage and I do my best to explain to potential buyers the horror of owning a Thor product . . A great way to get their attention is get a large group of disgruntled owners, go to a large RV show with signs displaying our displeasure with their product. Long time ago in the 70’s a group of people did that in front of a local Dodge dealer and they went out of business soon after.

[@lisamcgrath3132]

Liz you are doing amazing work here, you have definitely found your calling. I’m so proud to call you my Ky friend. Keep it up and take care girlie🤗

[@jacklugejr8568]

Thor needs to take responsibility for their crappy workmanship.

[@makerspace533]

A friend bought a Thor motor home, a Palazzo I believe, and finally was able to get it sold yesterday. The motor home spent at least half the time, we are talking about months at a time, in the shop. You name it, it failed. In fact, they had found a buyer from out of town. But the motor home went in the shop again before the buyer was to fly in and pick it up. The shop delayed the repair and my friend refunded the buyer his airfare. The motor home is only about ten years old but I'm sure they almost had to give it away.

[@misterrobert6799]

For everyone clamoring for replacement don't worry Thor is stepping up and buying a couple new 2x4s.

[@chetmyers7041]

Is it true that the roof on a THOR product is considered cosmetic? I'd insist on a manufacturer that gives better than 30 day warranty on roof.

[@seedycanuck1739]

Back in the 80's I was in the market for an RV - 40 footer. Read up all I could (no internet then), talked to owners in campgrounds. Finally decided on a bus conversion - MCI5A. Worked out a few bugs in the bus, converted it myself in the winter. Trouble free as it is made to be used commercially. Gone from Dawson City to Belize, back thru Florida and Eastern States, and home. Flawlessly. Built with steel, aluminum. Not junk lumber, cheap plastic laminate, and staples. Their are ZERO manufacturing standards for an RV - cowboys can make whatever junk they want, slap a nice coat of paint on it, viola - $100,000 profit. Caveat Emptor

[@carlbeaver7112]

Thor should make the repairs, reimburse her for her expenses in diagnosing the issue, the lost deposits and the payments made during the time it was unusable, including licensing and insurance. It's only fair she be reimbursed for a product that was 100% unusable while she was still making 100% of the payments. Everyone that has had structural/mechanical/safety issues should petition the NHTSA to get off of their butts and ride herd on these manufacturers. But the right side of the aisle is greased with tons of money by them and undoubtedly will refuse to pressure anyone that might send some money their way. Find out who the reps are in the areas of the manufacturers and where these suffering purchasers live and twist their arms. Use local tv and radio stations to cover the stories.

[@LizAmazing]

Well, said, Carl. Yes, they should make her whole. Thanks for watching and stay tuned for the update.

[@eaw7582]

What do you mean by right side of the aisle?? You trying to bring politics into a none political area. All of the hedge fund guys, camping world guy, bass pro shop/cabelia's are not on the right side of the aisle. there donation to political people are not mostly on the right of the aisle. Always a Karen to bring politics into a conversation.

[@ronhall3686]

Indiana's Attorney General should be leading the charge to fix this mess.

[@bigworldparty]

Slide out issues seem a common thread in many of these camper problem videos. As a tent camper, I've seen the various slide out configs at campgrounds, and thought they were a slick way to gain more space. But are they in reality troublesome? Also I don't get why they are claiming the fix is such a huge job. I've got a hobby grade plasma cutter and MIG welder, and would have little problem in my driveway fixing that cut frame support, and probably adding a few others to shore up the support and bring the rollers back into contact with the slide out. (Even though to my eye the thickness of that frame support seems on the thin side.) Jack the shell up back to spec, weld in the supports, and get on with camping.

[@borabora4480]

Thor should simply replace the unit and fix their manufacturing process. This level of construction is a disgrace.

[@arribaficationwineho32]

It would cut into bonuses for corporate

[@edmalts]

I’m glad you are back and exposing this company’s and someone needs to hold them accountable for their poor service and poor manufacturing practices,,,, we the people are in charge because we pay 💰 them a lot of money for this worthless things on wheels when they are not being built correctly and safely putting the people at risk. Thank you 🙏 Liz and keep up the exposure and good work you are doing.

[@meh1943]

Words like sewer and rat seem very appropriate for these RV fraudsters……..totallly need to be in jail for this level of criminal behavior

[@jballew2239]

But..Sewers perform a vital service, and rats are capable of domestication. Unlike the people shoddily cutting structural components in a RV then going "Hey, not my problem lady!".

[@WHA2319]

I worked there for 2 years and if you want to talk about scary its this places managment practices. Cant say anything for any other plants but i worked at the Elkhart one and it was a mess every single day

[@poss6256]

Please don’t buy anything that has Thor on it ! I made that mistake. I ended up making all repairs myself. Everything they fix under warranty broke again in a short time. Luckily I worked in the building trades my whole life, and could make the repairs myself.

[@BenMcGonigle]

We haven't been able to use ours since March of 2022! Thank God our axles didn't come off!

[@clay3580]

There are times I’m not a big fan of your style (all doom and Gloom), HOWEVER, I will admit that the ONLY reason Thor is going out to look at her RV is because of the negative attention from this video. 👍

[@jamespoole9839]

I love my 2018 Thor 40a diesel pusher Venesian, i bought it in 2020 with 5,000 miles on it, i do the repairs on it myself because I don’t have time for it to set in shops, i put 10,000 miles a year on it I went from NC to California in it last 4th of July. My first RV was a new 2018 Thor class C 32FE ford drive train and the ford part was great but the build quality was no where near what my Venesian is, I also would be very disappointed if I had this issue that you are experiencing and I hope they make it right for you.

[@Jollyprez]

Thor and Lippert! Who'd've thunk!

[@JimGrady67]

I've been thinking of only buying a 20' travel trailer and after seeing all of these videos I seriously don't think I will get anything with a slide. It's crazy a lot of these stories could be prevented by good customer service!

[@dougc78]

Wow, guess I'll scratch Thor off my list.

[@LizAmazing]

I wouldn't blame you one bit. I hope this is wakeup call for them.

[@davidb.5544]

Just remember Thor owns a bunch of other brands as well.

[@keithnoneya]

I am so glad that we didn't buy any new RV's when we needed one. We finally ended up not needing one but we would still love to have one for traveling. Definitely won't be buying any New RV from any manufacturer that can't even build it even close to working. Keep making all these video's so that people can see how little support they can get on hard to fix manufacture defects, but the manufacture will take your money and demand you continue to pay or they'll reposes it and make you eat the loss for their mistakes. Keep us informed Liz! Best Wishes & Blessings. Keith Noneya

[@airzillarocks]

Detailed pre-purchase inspection, end to end, top to bottom, by an expert, always... \m/

[@125AXer]

I am always impressed with extra large slides, and the awesome living space they provide. But are they worth the headaches? I have a 1991 Foretravel. NO SLIDES. Fully deprieciated, lol, but so well built that it is a pleasure to drive 33 years from being new.

[@Stormtrooper70]

Does not surprise me. I have a 2018 Thor hurricane 29m that I bought used last year only having 8,000 from the previous owner. Being a mechanic I have addressed several issues that came from the factory defective. The latest one was 3 weeks ago on Memorial Day while driving home with my dog and fiancé when I was stopped at a traffic light and my jack system suddenly came on and said emergency jacks retracting. I did not understand as I knew the jacks were already up. Then someone along side of us said we were on fire. I jumped out and saw fluid leaking down on the catalytic converter and a fire erupted. I shut the vehicle off and got everyone out of the vehicle and grabbed one of the 4 fire extinguishers I installed, crawled underneath and was able to extinguish the fire. The police and fire trucks showed up and they even said I was lucky to have reacted so quickly. I had to have it towed and a day later the shop called me and told me to come down. I was amazed at what I saw and even more amazed I did not notice sooner. The hydraulic lines that come out of both front jacks were actually pushed right against the frame and the passenger side actually got cut since it was rubbing on the frame. Upon research I have learned that with the Lippert jack system there is a safety feature that is built in that monitors static pressure within the hydraulic system and that if there is a static loss when the jack system is off it will turn it self on thinking the jacks are lowering thus trying to raise the jacks even though the jacks were still fully retracted. The main problem was the when the jacks were installed at the Thor factory. All they had to do was use a 90 degree fitting on both sides of where the hydraulic lines come out of both the front jacks and this problem would have never happened. The lines were coming straight out and therefore right against the frame. The funny part is that the Lippert jack system was doing its job correctly by thinking the jacks were extending and by energizing the system it was actually feeding the fire. This was not Lippert fault but thors fault for trying to save a few bucks by not using a 90 degree fitting coming of the front jacks to keep it from hitting the frame. So the driver side also was the same way and that line was almost cut through as well. We went ahead and replaced both lines and new hydraulic lines. This time they were made up with 90 degree fittings to keep them away from the frame in the future. We were very lucky and God was watching over us that day as if we were driving down the road and this had happened we could have lost our lives. Plus I was lucky I have several safety implements in place for a situation like this. This could have been a complete loss. I do have an extended warranty but the warranty specifically states that it does not cover belts, hoses or batteries if they are the primary cause of a warranty item. Fast forward, I am only out of 900.00 in towing and repairs which are not covered but thank God that I was able to work fast and respond by putting out the fire. So, now I call Thor and tell them what happened and ask if any other customers of theirs have experienced the same problem. Of course their answer was no but they did take a statement from me and they forwarded it to the tech department. They advised me that I would most likely not receive any money for the said repairs but they did seem concerned. I did call them as an fyi for further review on manufacture but assume it will go nowhere. Long story short, I am a mechanically minded person but never saw this after being underneath doing several other fixes that I did notice. It’s a shame that we consumers spend so much money on these yet they are so poorly manufactured. Another thing is the reason these manufactures stay in Indiana is that they are protected by Indiana laws even though we purchase them from other states. We the consumer need to take these things to the federal goverment to have safety protocols in place just like we have in our vehicles. My situation turned out ok in the end only because I was able to react quick along with the help of God in this happening where it did. Until laws are put in place to protect the consumer things will keep happening. I am so thankful that all turned out ok with us but I have to be honest that I am now Leary about driving this unit. Unfortunately, this is just not a Thor problem but and industry wide problem and we need to stand together against the manufactures to provide a safe units for or families.

[@bigmacmach1185]

My wife wants a camper or rv but after seeing this channel and the videos, no way I will even consider anything until this quality control is resolved. Not to mention the interest rates, prices etc.

[@carrief7342]

Hi Liz. Once again, thanks for all you do! Great job! 🥰