Chanel Beauty Boutiques Should Change to Chanel Perfume Boutiques! Chanel Perfumes Deserve Better!

Chanel Beauty Boutiques Should Change to Chanel Perfume Boutiques! Chanel Perfumes Deserve Better! I hope you enjoy this video!
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[@francescathegreat1]

I used to work in Nordstrom and the make up and the shoe departments always were the leaders in sales. Every single day! Beating handbags, men’s etc.

[@essence-tiallydacob9611]

I can totally see that

[@KayTea4tea]

I don´t want the extraits of the Les Exklusifs to be discontinued! 😭

[@essence-tiallydacob9611]

Neither do I.

[@jamesstansfield917]

i always love listening to you talk about perfumes.

[@essence-tiallydacob9611]

Thank you James 🥰💖

[@shannon4light]

I concur!

[@finleyevans4775]

Wow!!!! I love this idea so much--one of the best you've had!!! As you were talking, (I was walking listening to you) i saw the announcement on the Chanel website: "Introducing....the Chanel Perfume Counter. A new gift for our clients as we share our love and our pride of Chanel's exquisitely long history of perfumes. Come experience this unique opportunity to learn and appreciate more of what you love." Existing beauty boutiques could be split in two. Half is the Chanel Perfume Counter, and the other half is Chanel Beauty (makeup etc). SA's are trained specifically for the CPC and will not have anything to do with the makeup. And vice versa. "we'll help you find your best friends in perfume!"

[@perroli]

I detest ordering from Chanel. It feels insulting to be spending so much money only to receive a 1ml cream sample and a 1.5 ml sample of Bleu de Chanel. I ordered a couple of Dior Privée in the last months and I've received miniatures 7.5 of their Privée range, 5ml mini of serum/creams that retails for 1000$, towels, makeup bags etc. I feel valued as a Dior customer while I feel disrespected at Chanel.

[@essence-tiallydacob9611]

I agree with you, their online service is super stingy in my opinion. Unless you buy a small thing… in which case I a, fine with it. Haha. Cuz they give you the two samples no matter how expensive your beauty purchase is!

[@jso-pw1vy]

I hadn't given a lot of thought to what Chanel gives you as a gift when making a purchase other than noting that the perfume samples were not usually fragrances that would interest me. And, there weren't many of them. When I visited one of Nicolai's boutiques in Paris, and purchased a few 30ml bottles, they gifted me their boxed sample set. A niche perfumery in the states that I occasionally visit is very generous with samples and, after my last purchase, has also gifted a sample set, as well as some other samples. I spent the equivalent of a les exclusif. When I purchase retail, it's nice to know that I'm appreciated as a customer.

[@essence-tiallydacob9611]

I agree with you! When purchasing retail, it is nice to know we are appreciated as a customer.

[@MerchHelen]

Loved the " momy dearest".

[@essence-tiallydacob9611]

Hahah! Faye forever 😉💖

[@heavenjb]

You really have a very valid point! The fragrances should have their own boutiques! Due to them cutting off their nose to spite their face! It’s so common sense when you think about I! They need to hire you as a consultant!! Dior you’re sooo right! They’re so giving! It’s just a different vibe! Sadly Bruno could learn a few things from Dior! It’s funny you said Chanel doesn’t like to see their freebies out there …and just the other day I saw the Cométe charm with a sample for only $25 on Mercari!! Umm I’m thinking about going back it was a decent price!! 🏃‍♀️

[@essence-tiallydacob9611]

Dior is very giving with their samples from my experience.

[@gnparticle]

Hello Dacob! First time commenting here. I think it’s really refreshing to have a content creator discuss their experience and thoughts about their favourite brand, and at length! Clearly you have spent much time(and money) with Chanel and naturally we have comments. Context: I work as a sales associate of a skincare brand and the way our brand works is a little similar to Chanel; we don’t believe in gift with purchases, but we still offer our samples and aren’t as stingy as Chanel 😂. We hope our samples are put to good use and also hope to reduce unnecessary waste at the same time. Fragrance is an important part of our business, and our perfumes have also gotten more attention in recent times. As associates, we love to spend time with customers to discuss perfumes, but more often than not we find that the customers don’t want to spend time in store or listen to us, for some reason. A lot of customers want to purchase out of FOMO; or they just simply want to experience the brand out of curiosity. Our fragrances have got great stories and concepts, but when customers come in with closed minds, it gets discouraging very quickly. So I can understand when associates are selective on what they spend time on.

[@essence-tiallydacob9611]

Thank you for your lovely comment gnparticle. I just want to make clear though that my commentary was specifically about Chanel perfumes and not other brands. I have a lot of experience with other brands as well and would recommend different approaches to sales and shops according to the individual brands. In other words, what I would recommend for Chanel is not necessarily what I would recommend for and to other brands. Each brand has its own specific needs, products, clients, quality as well as its own time it has been on the market. Many different factors which factor into different strategies I would implement for said brands and their shops and sales. 💖

[@gnparticle]

@@essence-tiallydacob9611 thank you! I will say that this video has definitely given me some food for thought on how I can rethink what I do at work, to give the customer a better experience and build further value into my products!

[@giannas1096]

In the Dior beauty boutique there is a dedicated space for the fragrance section. The SA sits with you and goes through the fragrances of each perfume you’re interested in and also makes suggestions. I bought myself Gris Dior. They had limited edition packaging and beautiful boxes specially for Mother’s Day. They gave me 6 samples from the Privee collection as well as a 15ml sample. I also got a beauty bag and a large pouch, they are gorgeous and not cheap looking. If you want they will also engrave the bottle for you. The next Dior Privee I get will be Cachemire. The Chanel boutique had nothing for Mother’s Day. I’ve noticed the SA’s at Dior have better training and product knowledge than Chanel. There have been many times when I felt I knew the beauty products better than the Chanel SA.

[@heatherhart3108]

Are you kidding me, I am going to a Dior boutique to check this out, sounds like a dream come true! I have always bought my Diors from Neiman Marcus, not anymore!

[@giannas1096]

@@heatherhart3108 I think when you’re spending over $700 for a bottle of perfume they should treat you special. Right? I think the pouch was for Mother’s Day but the rest they just threw in. Check it out, they’re always generous 😊

[@kerstinsaaw5791]

I totally agree with you with regards to the sales associates' lack of knowledge about perfumes - and not only in Chanel Beauty boutiques btw! It is so rare that buying a perfume is linked to a special experience. In a way, the experience (for me) comes from watching reviews like yours, preferably with the perfume sample or bottle in front of me, so that I can 'smell along'. This has inspired me recently to buy the No 5 extrait to layer it with Comète!

[@essence-tiallydacob9611]

Thank you Kerstin 🥰💖🙏🏻 oh yes, the tester perfume bottles being displayed under super hot and super strong lights is just terrible and makes the perfume go limp in a very short time. Its the worst for most perfumes.

[@helenefrench4275]

Fantastic another video. I keep forgetting you post one each Monday :) xxx

[@essence-tiallydacob9611]

Thank you Helene 🥰🌈💖 I post one each week, Mondays and Fridays 💖🎉💖

[@derrickmiller-handley5724]

Couldn’t agree more. The fragrance discovery experience at the Chanel beauty atelier in SOHO seems to nod in the direction you’re talking about but doesn’t go all the way.

[@essence-tiallydacob9611]

Oh yes, the SOHO atelier only hints at the potential but I agree with you that it does not go all the way.

[@shirleycantoni3152]

Hi Dacob.. Even the Dior Privee prices have jumped drastically. I went to purchase the New Look Perfume, a 250ml bottle was $820 Australian, that’s obscene. That’s nearly a thousand dollars. So I bought the 125ml which was $535, still very expensive. Where do they get off being that greedy. Sorry darling, had to vent.

[@essence-tiallydacob9611]

Their prices are insane. I agree. 💖

[@pisangkepok]

I find out that Guerlain has been stepping up their educational aspect. The perfume SAs I dealt with in their boutiques have great knowledge on at least the variants sold in the boutique

[@essence-tiallydacob9611]

That is great to hear 💖

[@LiaAndrews]

The extraits are the only perfumes that maintain the high quality natural ingredients. So sad. We don't have nice things anymore because people don't appreciate them. This goes for the quality of everything.

[@essence-tiallydacob9611]

The extraits are also loaded with synthetics though. 😉💖

[@pammcneal8708]

@@essence-tiallydacob9611 😳

[@heatherhart3108]

@@essence-tiallydacob9611 Try shalini parfums for more naturals!

[@shannon4light]

I agree that we don’t have many nice things anymore. Quantity or quality.

[@pammcneal8708]

Great video Dacob. I love the context you give to us that sets the mood🥰

[@essence-tiallydacob9611]

Thank you very much Pam 🥰🙏🏻💖

[@jamesallenraynes]

CHANEL Beauty Boutique opening summer 2024 Easton Town Center , Columbus, Ohio.

[@essence-tiallydacob9611]

Exciting 🥰🥰🥰

[@jamesallenraynes]

It’s positioned across the street from Nordstrom and opposite LV & GUCCI. & TIFFANY & Co

[@Barbara-920]

Perfume and a scotch! Oh my! Count me in. Living Ferrit!

[@essence-tiallydacob9611]

Shper chill vibes 😉

[@drlibra100]

Love your Chanel , I’m from UAE perfumes here are a big thing and highly used and it’s the same here the extrait are hidden in the drawer with no testers and the sale associate has no idea of the perfume notes , I blind bought few based on your review 😅

[@essence-tiallydacob9611]

Thank you drlibra 🥰🙏🏻💖

[@heatherhart3108]

Dacob, I think it really depends on the Sales Associate. I have met a few (one great, and many not so great!), and I have my favorite. Let's just say she doesn't work at the Chanel boutiques. She has worked for decades at a department store, represents the Chanel brand very well, and couldn't be more generous with samples. I have spent much at one Chanel boutique and I had to BEG for samples. Are you kidding me? One sample they gave me had the card of the sample with a missing sample. I was so pissed! This is when I bought the Gardenia oil, not cheap! At least give me a sample, lol!

[@joeribt]

Thanks for the video. I had the same conversation about the extracts today. I am so saddened to hear the parfums have been discontinued. I found No. 22 today and couldn't be happier.

[@essence-tiallydacob9611]

No22 is a beauty. I adore it with all my heart 🥰🥰🥰

[@heatherhart3108]

I bought a back up bottle too. If I only had one Chanel--it would be No 22-perfect signature scent.

[@deborahmarlin192]

Could it be because the younger generation is not really caring about Chanel perfumes and they are catering to them by bags, shoes etc., just a thought

[@essence-tiallydacob9611]

CC Beauty boutiques do not sell bags and shoes though so we cannot consider that a valid comparison.

[@MMM-ii7ce]

The problem is that chanel upped their prices way too fast too soon for people not to notice. If they had done it more gradually like Hermes did then people wouldn’t have noticed as much. Therefore, the majority of customers don’t think Chanel’s current prices are worth it unless if they have that kind of money to throw at chanel. Regarding their fragrances I think you answered your question here 36:43. I think the problem is that chanel knows the money is in the sheeple who worship Instagram and influencers don’t want to seem old fashioned by advertising an old fragrance. Therefore, Chanel would rather cut corners by discontinuing their fragrances. It’s not like an influencer would showcase an Les exclusif extrait to their viewers. It’s all about fast fashion now. Most customers nowadays just want to buy what’s new from Chanel to show off that they can afford new just released items from Chanel. It’s the world we live in atm

[@essence-tiallydacob9611]

I agree, they increased their prices so aggressively and fast that everybody noticed and had no time to slowly get used to the new prices. I mean… the les Exclusifs in the States keep going up in huge jumps each year… fifty dollars a year is a huge leap in price.

[@giannas1096]

@@essence-tiallydacob9611it goes up at the same rate in Australia too.

[@shirleycantoni3152]

Hi Dacob.. Thanks for your analytical insight.. A Comete extrait would be magic.. does such a thing exist or is one coming? ☺️

[@essence-tiallydacob9611]

Thank you Shirley 🥰🙏🏻💖 The extrait of comete is not coming in my opinion.

[@shirleycantoni3152]

@@essence-tiallydacob9611oh dang!

[@rfbuffy]

A perfume bar sounds fabulous, but even if Chanel were to do that, they would never deign to do so in flyover country where I live. Not that I blame them. I have to go to a department store here where there are no samples and they have limited perfumes. For everything else, I have to buy online at the Chanel store.

[@essence-tiallydacob9611]

It is getting harder to get the special perfumes they make. Its quite discouraging. I agree. 💖

[@bonniel4325]

Dacob, yes I had the same experience around 12 years ago when I went to the Hollywood Chanel boutique to get No.22. The SA's were frantically selling eyeshadow palettes and lipstick. They were almost annoyed with my Les Exclusifs purchase. For me the price even back then was crazy. A year or two later I visited the Houston boutique. The pace in that store was better. SA's were more patient, not so frenetic. However, I did notice customers were very entitled and rude at the Houston store. OMG, I also struggle with Portrait of a Lady. It's like the mariachi trumpet in a Mexican restaurant. But the cocktail sounds great. Definitely I would go to the perfume cocktail bar, and pay for an amazing concoction. Thanks for your fun videos.

[@essence-tiallydacob9611]

Thank you Bonnie 🙏🏻🥰💖

[@lisaesposito7317]

Yes the SAs never know about upcoming launches even when the whole perfume world does! Dacob, where did you have these cocktail experiences!? Please share! I had a perfumed cocktail experience in Berlin but they weren’t based on specific perfumes… but they had incenses burning and non-traditional aromatic ingredients like oud and copal. It was incredible.

[@sberg1640]

hi Dacob !

[@essence-tiallydacob9611]

Hi sberg

[@TheColognePatron]

Very interesting video watched it all the way through. Great content, I just subscribed. I learned a lot from this video.

[@essence-tiallydacob9611]

Thank you very much 🙏🏻💖

[@idaliamendiola1295]

I try not to buy online with Chanel for two samples The Shame 👈🏼

[@essence-tiallydacob9611]

Its ok if I buy a more affordable product in the 50 dollar or lower range and just one. Then the two samples plus pouch works for me. Otherwise no.

[@marklauderdale4429]

I am sorry to disagree with the consensus here. The Chanel Boutique in the Avalon shopping center in Alpharetta GA was above average in my experience. Granted the Extraits are located in the left hand corner of the shop; they are very visible. The staff were very knowledgeable of all the exclusifs. Including the history of each. Maybe I am wrong. I am saddened of the discontinuation of the Extraits; they are works of art. As a patron of the Alpharetta store I am happy to shop there.

[@PolverediViole]

You’re right! Also I have noticed that the sale assistants are more “skilled” on make up than on perfumes. Isn’t it ?

[@essence-tiallydacob9611]

Thats how I feel at least, each time I go shopping.

[@m.theresa1385]

Dacob, have you tried any of the Les Exclusifs oils? I’m considering adding one or two to my collection

[@essence-tiallydacob9611]

Hi Theresa, we need to do a KZbin search this time… 😂 I have already reviewed the les Exclusifs oils on my channel. Here the link to my Gardenia oil review: kzbin.info/www/bejne/jHOcpmahbqeLa8kfeature=shared

[@deannstanglenny9431]

I have the 1957 oil; just beautiful❤️🤍🙋🏻‍♀️🇦🇺

[@R.N.19]

Dacob, do you feel like they are replacing les extraits with the new oils? Have you gotten intel if Cuir De Russie will have an oil?

[@annarodnarine5713]

Our Dacob to Chanel would be what John Galliano was to Dior...- a visionary whose creations transcend mere objects to art. His (JG) imaginative designs, theatrical runway presentations, and unbridled creativity have consistently pushed the boundaries of fashion, inspiring generations of designers and captivating the imaginations of fashion enthusiasts worldwide. Dacob's ability to blend historical references with his creativity, but narratives weaving together culture, history, and fantasy is pure magic. I hope that it is not a bad comparison considering all the controversy surrounding Jg , Dear Dacob. I appreciate and love the artsy side too much to be bothered with controversy. Sending love, XOXO Anna 🥰 I've been to Chanel's "Perfume Materclass" where cocktails were being served. They left something to be desired. Take, for instance, the renamed "Comete". While its name might suggest celestial delight, the reality was a sickly-sweet concoction that failed to tantalize any senses beyond a boredom. Did not purchase Comete. Will try again, and again and again....never the drink.

[@melissaSbythenotes]

Bergdorf is going to lose the Chanel bag department?? Nooooo😢 PS love your vert background today

[@deannstanglenny9431]

We have Chanel and Dior beauty counters at our department stores but gees; they are the worst cashiers( cannot call them sales associates) faces like they’ve just had their bottoms slapped or resting b face😳😞. I totally agree Dacob, no interest/ passion for the brand ,it’s just a job. The perfume really tells a story ,the current dept store teams don’t even like customers let alone the products 🤷🏻‍♀️ I go out of my way to our Chanel Boutique …. elegant, classy, friendly, professional and knowledgable . I save well and spend accordingly and without fail, leave feeling like a million dollars and all the goodies given I am like a kid in a candy shop, I adore every piece. Where my gorgeous SA is a make up artist; her just as gorgeous manager steps in and fills me in on any history or new info (however,you dear Dacob already had me well informed🙏🏻) so for me , I’m happy with the beauty/ fragrance combo based on team. Thank you Dacob and big MWAA🥰🙋🏻‍♀️🇦🇺❤️🩷🧡

[@essence-tiallydacob9611]

Thank you so much dear 🥰🥰💖

[@_TANBEE]

Have you been to the NYC Atelier Chanel store which is the 1st in America? It’s in soho on Wooster st. They have a room within the beauty store that they give you a short film and let you try all the scents on after testing the notes you like. That’s where I got my first Exclusif and Paris-Venice from.

[@essence-tiallydacob9611]

Yes I know of the atelier Chanel store, it is not the best perfume experience in my opinion. It is very streamlined and generic and not optimized to meet the needs of each customer personally. Paris p-Venise is not a les exclsuifs perfume though. It is a beautiful fragrance but it belongs to the les eaux collection, which is not part of the les exclusifs collection. You see, it already begins with these clear distinctions between the different collections and the Chanel atelier store apparently did not do a good presentation job if the clients are mixing up the collections. Thats on them of course. Its not your fault. But it all adds up. 💖💖💖

[@_TANBEE]

@@essence-tiallydacob9611 Oh Ok. Correct, I purchased my 1st Exclusif from there and after being in the perfume room I choose to purchase the Paris Venus in addition based on the scents.

[@gen_o]

In Harrods (London), Chanel has its own dedicated perfume boutique upstairs at the Salon de Parfum. it’s got both the mainstream and the les exclusifs, from what I remember. The sales associate there are typically well versed on the perfumes and patiently help you out and give you their time and full attention. Chanel should have more pf those.

[@Yoshiya91]

Honestly I think that’s why I fell in love with the LV fragrances you hate so much lol is because when I work at LV in Saks we had a girl, her name is Maria and she could spend hours talking about the LV fragrances, talkin about the notes and the story behind each fragrance. LV even took her to Grasse for a training. When I go to Chanel they just look at you instead of inviting you in to the story, I’ve gotten into Chanel fragrances honestly because of you.

[@essence-tiallydacob9611]

I love when sales associates are dedicated and passionate about the perfumes they sell. However, a dedicated and passionate sales associate still does not make me love a perfume, if said perfume does not smell good to me. 💖

[@shannon4light]

Yes, this one is so awesome, I’m listening to it agin while reading the contents. I’m learning so much.

[@R.N.19]

The fragrances are so loved. If Chanel had book and fragrance boutique that would be amazing. Could you imagime you could look at buy their Chanel coffee table books or the history of the brand while smelling their fragrances?! How awesome would that be So many people return make up and skincare. Perfumery should be an amazing experience. So many times I have educated my sales associate on their perfumes.

[@heatherhart3108]

You can do this at the Century City store in LA, but not generous with samples. I had to beg for them, and I bought a lot! They did know their fragrances well. At least one sales associate did! But again no samples!

[@R.N.19]

@@heatherhart3108 Yeah but I don't think the books are for sale. Like it could be awesome if it was half Chanel book store and half perfume store. Maybe sunglasses too.

[@heatherhart3108]

@@R.N.19 Great idea!

[@MerchHelen]

Interesting speculation🤔.

[@essence-tiallydacob9611]

Thanks Helen 🙏🏻💖

[@jeffreyapodaca]

I have been priced out of Chanel perfumes at this point, so I would welcome this concept because they may need to expand their selection with different price points to support the boutique concept. For example I could afford a 1.7 Antaeus, but not a 3.4.

[@essence-tiallydacob9611]

Thats another thing. They used to make several sizes of their male fragrances like Antaeus but now they discontinued all the smaller sizes and only kept the 3.4 oz bottles. They used to make the 1.7 z too but in order to optimize profits, they took away the smaller sizes. Its sad.

[@rfbuffy]

I’d like to see the Les Eaux lines in smaller bottles so you can carry them with you to freshen up with these lovely short lasting delights. If I spritz Paris-Paris at the start of the day, I would love to have something for a middday refresh in a petite spray bottle you can carry in your bag. Even some of the eau de parfums could benefit from smaller carry in a bag bottles for that purpose. I am not into the ones like CoCo Mademoiselle for myself, but this type of fragrance has notes that last longer than many of the types I like that can benefit from the option of smaller spray bottles for carrying with you during the day. By the way, am I the only one who finds Chanel No. 5 in the EDT formula lasts longer than in the EDP? May just be my chemistry, but I was surprised by this.

[@LjiljanaMercier-dy8kf]

What a lovely brooch! I used to love Chanel cosmetics and fragrances. These days, mostly fragrances while cosmetics are ok, there are many companies that do a better job.

[@bedinabebe4521]

If I'm Excluded from Bags & SLG, they can keep all of their Beauty Products too. Not from their Store, nor other stores. No thanks.

[@essence-tiallydacob9611]

So you never in your life entered a perfumery. Lol

[@korrigan]

❤

[@essence-tiallydacob9611]

💖

[@Jackson-jk9ff]

Dacob i often ask myself, how old are you? Just vague

[@essence-tiallydacob9611]

237 years old… but a vampire never really counts… 😉

[@deannstanglenny9431]

@@essence-tiallydacob9611Fabuuuulous 🥰❤️🙋🏻‍♀️🇦🇺

[@heatherhart3108]

He looks very young but an old soul!

[@rfbuffy]

I always laugh when Dacob states he has been doing something for decades. It is not that I don’t believe him, because I trust him. However, I always think “wow, I am either so old that a middle aged man looks like a kid, or those Chanel skin care products are unnaturally good!” I just make jokes to myself because I AM that old! 😂 BTW Dacob, I can buy the vampire thing almost. With your beautiful skin and hair I do think of Gary Oldman as Dracula. I may not remember well, but to my mind he had looked young and beautiful after a good blood feeding! I mean that as a compliment but, like perfume, my take on an attractive appearance may make another person go “ick, you think I look like that?” It was truly meant as a compliment!

[@Jackson-jk9ff]

You last two guys hit the nail on the head, or should i say coffin 🧛‍♂️ Awesome Dacob, thank you 🙂 Keep goin, youre so inspirational to me! I admire youre wisdome combined with your youthness, youre a great human being! In love the way you spell out the truth so politley but posh, youre standing your ground, always 🫶🏼

[@Monika_Needs_the_Sun]

+++!

[@essence-tiallydacob9611]

💖

[@KayTea4tea]

💛🩶

[@essence-tiallydacob9611]

💖

[@celina3042]

Are you sure you can handle constructive criticism? I sure Kant ;)

[@Jackson-jk9ff]

I karent 😃

[@celina3042]

@@Jackson-jk9ff lol

[@Olichanel]

Meet up at the bar iykyk

[@essence-tiallydacob9611]

And stick to the bar till budget is depleted IYKYK 😅😇

[@indranihelenearielledelato3816]

I totally agree with you Dacob. I would be delighted if Chanel had standalone perfume boutiques were the sales associates would be versed in perfume history and would like what they sell. Where all their perfume range would be displayed. I’m pretty sure there would be no need to discontinue at such a fast pace, and they would bring back versions and soaps and creams, because people would be interested to buy them if they knew it exist. Slow sale and a moment of grace would be the time passed in these boutiques. Chanel, listen to the customers who genuinely love your brand, not to those who want, inelegantly, to « bring home the bacon ». Love you, Dacob 🌸🩶

[@B.B.L.]

Yep! First they hide them in a drawer then they discontinue. Last year I asked to see a damier azur speedy 25 at LV and it was hidden away in a drawer. I passed, recently looked to buy again…discontinued.

[@Robbie_LeMeow]

I have MUCH to learn here! 👩‍🏫👩‍💻 abc + 123... ❤

[@essence-tiallydacob9611]

💖🎉💖

[@deannstanglenny9431]

I agree 🙋🏻‍♀️❤️🩷🧡