This was the Best Presentation......Great Way of explaining.
@hbpasley2 жыл бұрын
Kristi, I really appreciate your step by step approach to CX. Taking the mystery out of how to build customer-first business is so helpful for everyone, especially those of us in professional services. We might replace the word "customer" with "client", but the steps are all so relevant!
@TheShpeaker Жыл бұрын
The content is amazing and context next level. My new favorite go to as I help develop my customers journey. I really identify with Customer Objectives Review. This is what it’s all about. What are we aiming to achieve while keeping it dynamic.
@tanvira.85142 жыл бұрын
Excellent!! Thank You
@axmain36553 жыл бұрын
This is awesome
@scotthardy58183 жыл бұрын
Hi. Great presentation and materials. I am just starting a Customer Success function at a 3 year old startup, and I would love to get a copy of your slides/templates from this webinar. Thank you!