Decking a Customer

The plaintiff hired and paid the defendant to build her a new deck. Unfortunately, the plaintiff claims the defendant took off with her money and never did the job, so she’s suing. The defendant insists he told the plaintiff it was going to take time to obtain the permit for the deck, and all of a sudden, she changed her mind and demanded her money back.

[@marlayneboblett1267]

Too bad he could not go back to Home Adviser with these results and get his account restored.

[@sarahslate9855]

Absolutely! Her impatience and ignorance Shouldn't have costed this man jobs!

[@marleonetti7]

all i can say is , if i ever rip someone off and get sued , i want this judge to hear the case because then i know i will get away with it .

[@marleonetti7]

im sure he got alot more complaints than just this one . he most likely got cancelled because of multiple complaints .

[@sarahslate9855]

@@marleonetti7 He wasn't canceled,,lol..He just was taken off Home Adviser Site..There are plenty of other sites he can go on,,maybe he got lucky and should be thankful he didn't have to do this job for her

[@Julie-sl8ul]

AGREE 💯

[@glenngatlin8475]

He dodged a bullet. She'd be watching everything he did behind his back.

[@jennylynx1869]

I’m so glad he won. People on this show really think contracts and deposits mean nothing

[@JuanitaMichelle]

The problem here is not how long it took. It’s the breakdown in communication. If you see a CUSTOMER calling you three days in a row the least you can do is respond by text to say you are busy and will get back to her. She doesn’t know you personally to know how long she’ll have to wait for you to respond. COMMUNICATE people. Effective communication usually solves 90% of our problems.

[@momoboolman8820]

AGREED!!!💯💯

[@fallondavis747]

This!

[@MrAlienmagnet]

Wow! She needed a magician instead of a contractor. She was a snob.

[@904baybeecakes]

She's an older lady that became nervous because after she handed over the money he disappeared🙄

[@dellahicks7231]

The plaintiff does realize he wasn't hiring on to be her personal contractor doesn't she? She was completely unreasonable in her self imposed timetable. I find as some individuals age, their awareness of time is off, they want what they want, and they want it now!

[@KrazyVideoChick]

Well she did say she didn't know any contractors maybe she just didn't know th process. This has nothing to do with age, ppl like that are in all age groups. She may just not have known and will store it as a lesson learned.

[@marleonetti7]

all i can say is , if i ever rip someone off and get sued , i want this judge to hear the case because then i know i will get away with it .

[@blessedtobealive]

@@marleonetti7 lol

[@Lovely_1One]

@@marleonetti7 well you need to consider a few things first before you think she’ll totally let you get away with it if you know what I mean….this dude did not communicate anything with this woman so I understand where she was coming from. It was unprofessional as hell on his part but we all know why….

[@jennylynx1869]

@@marleonetti7this dude didn’t rip anyone off though so what case are you talking about?

[@jacquib4048]

She got pissed because her phone calls weren't being answered for a few days, and threw a tantrum. You don't get to break contracts because of your temper. I'm sure the contract had his email address...coulda tried that.

[@sarahslate9855]

Absolutely! I'm married to a Contractor and during warm seasons he gets BOOKED by so many ppl..We use cell phone, home phone and email address bc of how busy it can get. The plaintiff was inpatient and overzealous when it came to contacting him. I would understand her nerves after a week or 2 then I'd get worried,,but jobs needing permits can take 2-4 weeks depending on jurisdiction..

[@traceyaz125]

With all the fraud going around I would have been nervous too if he didn’t respond to me after 3 days and I had given him $1,500. He should at least send a text acknowledging he got her message.

[@marleonetti7]

but who is gonna trust a contractor with a full mailbox all the time ? thats shady because he got right back to her to get that free deposit money .

[@clarissar1528]

Yeah if I handed over $1500 and didn't hear from you after 3 days it would've made me uneasy too. It's easy to send a msg to say I'm booked and busy

[@mrshappilymarried1]

It's Hella unprofessional to ignore phone calls. Hire a damn assistant to return calls or text messages at least. It's called being a Professional.

[@80sGal88]

I find it very funny that they have all this extra information after the case is over, just to say they didn’t get to share it with the judge. The other lady should have spoken up as a witness if that’s the case😩

[@mbord7563]

Not defending her entirely. But she did try and speak up. I saw it multiple times. JM is one to hear what she wants and then be done!

[@80sGal88]

@@mbord7563 oh okay☺️I missed that

[@catherineeckstein2705]

Yea, yea, yea….it’s easy to make stuff up after you lost

[@sav_smil3891]

@@catherineeckstein2705 it wasn’t made up because the defendant said after the case that he did try to offer her something back. Whether that was the full amount, we don’t know.

[@catherineeckstein2705]

@@sav_smil3891 they all say that after their case has been adjudicated

[@aimeekenney1550]

So glad the defendant won. She was unreasonable and deposits are non refundable.

[@kiawilliams5541]

Very unreasonable!!

[@Bih1stOfAll]

Thanks for the spoilerrrr

[@NJgateway]

ATV get a chance to play this and saw the comment and it spoil the whole thing. Thank you 🤮

[@piggsanford1244]

@@Bih1stOfAlli gotta stop reading comments while listening 🤦🏾‍♀️🤣🤣

[@Basketball101.26]

Racist

[@terrycrowe6998]

The people interviewed were clueless.

[@34stzoo]

Yeah, I agree with the verdict! Nothing and I mean Nothing really goes to plane with a construction project. 3 days, that's not enough time for the ink to dry on the contract.

[@marleonetti7]

permits only cost around 70 bucks and contractors are not allowed to ask for over 10 percent of the total amount of the job so this verdict makes no legal sense . i think the judge forgot alot of the laws and needed to brush up on them

[@befrugalwithus]

Do you just copy and paste this every where?

[@KeishaBeenReleased]

Have a blessed and prosperous day!

[@darrelbailey5038]

Same to you beautiful

[@JoeMCool]

Thank you! And may God bless all your days as well! 😇

[@chaddon7685]

The plaintiff is incredibly unreasonable. She's the poster child for "seller beware."

[@LoayMatar]

It's unfortunate that the defendant lost his Home Advisor account due to this, hopefully he can get it restored or sign up with another website.

[@PhoenixForceTravelAgency]

If you can take a customer’s deposit then you can respond to a call, email, or text in 3 days. We’re all busy. The fact that a contractor can’t take 20 mins at the end of the day to respond to customers is BS.

[@mymobilebuddy4392]

You obviously have never run your own business.

[@Lovely_1One]

@@mymobilebuddy4392 you should DO BETTER and stop making excuses for your piss poor work ethic then! It’s called accountability and she had every right to cancel him seeing he took her money and didn’t even bother to respond for several days! I’d get worried too. Be professional and COMMUNICATE ! Milly Yan was wrong and so are you!

[@JuanitaMichelle]

Exactly. Utter BS. I’d a been highly annoyed as well. She was not impatient at all.

[@learobinson6227]

Common courtesy

[@baller9real]

The plaintiff reminds me of my father lol My dad wants things done his way and within his time limit lol

[@marleonetti7]

i think if the guy didnt have a full mailbox for three days and if he simply just gave her one call back in that 3 day period then she would have been ok to wait longer but a full mailbox and not getting back for 3 days looks shady when it took him a few minutes to get back to her for that deposit money .

[@rowan64official]

We must have the same dad 😅

[@clarissar1528]

@@marleonetti7I agree

[@mclaybry]

These Plaintiffs are totally unreasonable.

[@scotthewitt258]

When she says "time is of the essence" she ain't piddling around.....

[@Shellygrrl2573]

Which he knew because she stated that over and over. I think she panicked when she kept calling and couldn't even leave a voicemail, it was the only contact information she had and he couldn't even bother to call her back. All these people in the comments act like elderly people don't get scammed by contractors all the time.🤷🏽‍♀️

[@scotthewitt258]

@@Shellygrrl2573 Oh, I get why she was suspicious when she could not contact him. Even if his voicemails were full, he should have seen her number that she called. And scammers do be everywhere.

[@Shellygrrl2573]

​@@scotthewitt258 yeah he was a good guy but how is she to know? It wasn't like she only handed him a couple dollars it was $1500

[@manthony777]

Telling the fool in the hallway that the defendant offered a refund isn't going to help. You should have told Marilyn. smh

[@jlywi7171]

How dare you call Doug a fool. He’s awesome

[@JoeMCool]

@@jlywi7171 Doug is a fool and always has been (he's just so milk-toast!); Curt is sooooooo much better at the post-judgment interviews, especially with his sabre-toothed sardonic wit!

[@sarahslate9855]

Why call Douglas a fool? It's still wouldn't have matter to the judge! She didn't deserve the deposit back either way

[@marleonetti7]

all i can say is , if i ever rip someone off and get sued , i want this judge to hear the case because then i know i will get away with it .

[@Ms_O]

Fool in the hallway? Sounds like you've got some personal beef with Doug😢

[@thelmadickinson6811]

Plaintiff has no clue how city government works and obtaining a permit. Her attitude is like permits can be picked up like grabbing a hamburger at Wendy’s. Not to mention that she hired a man that is just him or a small crew that has other jobs ahead of her vs a large company with their own/outsourced crews. Her ignorance was the cause of her own troubles and that ignorance trickled down to hurt the contractor. Then she has the audacity to be self righteous in the hallway. It’s one thing to be ignorant. It’s another altogether to chose to remain that way, as the plaintiff has.

[@marleonetti7]

if thats the case then why are all these contractors collecting so much up front money ? why not get the permit first and then proceed from there ? the permit fee is only 70 bucks , so why is he collecting 1500 up front ? this judge is way off on this case .

[@colleenknapp8626]

​@@marleonetti7 Typical for contractor to ask for 50% up front for materials.

[@shannamac3974]

You cant get a permit without a contract or plans ​@marleonetti7. Those are required

[@shannamac3974]

Most permits take a 2-3 weeks to obtain

[@queenb2713]

Being impatient is not good...but older ppl don't have patience

[@trekgirl65]

I have found the younger people are the impatient ones...

[@billmoran3219]

Maybe because they don’t have as much time left on this earth?

[@angelrezek8578]

Like how JM was calm and listening, usually she's yelling, and interrupting lol

[@benjie128]

"I signed a contract, and it wasn't instantly completed."

[@CoconutSugarK]

It’s amazing how you can reach a person for the job initially then after money has been exchanged….. mailbox is full 🤔

[@JoeMCool]

No, it's highly NOT unusual in this line of work. When the busy season gets going, you'd be flabbergasted at how many calls & messages we get (a great deal of them being hang-ups).

[@Shellygrrl2573]

​@@JoeMCool I believe what the OP is saying, is you can answer the phone to get that money, but you can't answer the phone in 3 days to get that permit filed.

[@sarahslate9855]

It's not amazing it's quite common..My husband is a Contractor and during busy seasons it happens..What did she need to contact him over? It was literally 3days.. She was inpatient and unreasonable and cost this man other jobs

[@sarahslate9855]

@@Shellygrrl2573 He did the drawings and next step is Permit..Sometimes it can take several weeks just to get a permit depending on city ordinances..This woman was far to inpatient and didn't deserve the deposit back!

[@sarahslate9855]

@@JoeMCool I'm married to a Contractor so I know very well how busy it gets during warm seasons and how easily it is to have a full mailbox..I think this woman didn't give him a fair chance to prove himself and his work

[@JulissaDesigns]

Oh man the plaintiff forgot so much important details she said it at the end after the judgment..

[@projectionv.accountability1010]

A year of turmoil? Someone is dramatic...

[@shirleywiese5230]

That’s a shame that she was able to kick him off of HomeAdvisor

[@peekaboots01]

She's not the only one he's working with. Why is she so inpatient and entitled?!

[@Tiffonique]

How can she tell this lady what is reasonable when she is spending her money!!....

[@dbabies82]

At the end, they said he texted them and even agreed to give their money back... that means they were in fact able to contact him through text. So there was communication. It for sure sounds like she changed their mind and was finding an excuse for why they should get their money back.

[@tgrant6518]

I think if she has a duty to wait “adequate” time before she can cancel then he also has a duty to give her a time line that he sticks to.

[@bernadettewilkie5996]

3 days!! I mean sometimes after the first visit with a contractor the next visit is like 3 DAYS!!! Oh my gosh...I mean we are talking about a deck here. For a busy contractor like this man, her deck wouldnt be ready for at least 2 months. Yikes..

[@KittyLewinsky7]

I’m mad the plaintiff didn’t at least state that the defendant agreed to give some money back ! 😤

[@lawjd96]

it would have been an unenforceable promise though

[@sunflowermama4297]

Why are contractors allowed to not call a client back for 3 days? All other professions are held to a higher standard and expectation. I think the judge is partial because she has stated numerous times that she comes from a family of contractors.

[@luteydog]

Communication is important to me so whenever I am thinking about hiring someone, their response times make a big difference to me. The contractor who built our house was always available and amazing to work with so I have recommended him many, many times over the years.

[@JoeMCool]

All other professions? That's a mighty big, broad paintbrush you're using. 🤔

[@Shellygrrl2573]

​​@BlackBettyBoo72 he sure did answer his phone and go over there to collect all that money though couldn't he?🤨🧐

[@M2161]

3-5 business days for contact is standard in most professions.

[@sarahslate9855]

@BlackBettyBoo72 Hahahaha!!! You've got to be kidding me!! Hahahaahaha..I knew I'd find this type of comment on here

[@brownmarshall5873]

He left the contract, he's the business man u have too know when u have a customer that might be sceptical. He should of made that priority to get the paperwork done.

[@porkchopjp]

dealing with permits the town... nightmare!

[@sisteryaya24]

Wow! This plaintiff is really impatient! She seems like a smart lady but 3 days and she's done?! No, I think she wanted his undivided attention and that doesn't happen in the contractor world. I agree with the verdict. If she wants a deck built she needs to be a lot more patient and the defendant needs to check his messages more often.

[@mrshappilymarried1]

It's also his fault. She's not privy to how HIS BUSINESS WORKS. He should have told her the time frame and Judge Milian comes from a family of contractors so her opinion is biased. The plaintiff shouldn't have brought her case here. Period.

[@Lovely_1One]

I agree. She should have went to Mathis or someone. This judge is extremely biased and prejudiced in her rulings. She is always like this!

[@Jadee22]

She should’ve never took his ass to court and just been a little more patient

[@cm6275]

That’s wild. I guess I could understand her getting worried when he’s not answering her calls/calling her back and she had no way to leave a message for him. He didn’t even text her back saying “I’ll call you at this time”. But once he called her and tried to work it out, I feel like refusing to go forward was kind of extra.

[@nannynewsviews542]

3 days isn't enough time, however..... She is older and he cold called on the phone originally to get the job. So then she gave him money and couldn't reach him, she got scared he was a scammer. He should have called her back, he seems nice, I wish he gave her half the deposit back though.

[@rockobill7637]

that's the gist of it...I don't think it's unreasonable to expect a return call or even be able to leave a message in 3 days...especially when you've laid down a chunk of cash

[@34stzoo]

I'm not a contractor but I do work with them. Permits you can't really put a timetable on. When the city decides to look at it and issue it, it's all on them. I had a tenant that wanted an AC unit installed. My contractor told the tenant as soon as you give us the green light we will put in for a permit. This was in November. Now in March they gave the green light and expected the unit to be installed in two weeks. WTF the permit will take 6 weeks. They told the tenants it will take 4-6 weeks to get a permit. Now the tenant is calling the contactors hacks because they can't deliver on their timetable.

[@ronbaechle6476]

That’s true but in this case he appeared to not have applied for a permit yet

[@JoeMCool]

@@ronbaechle6476 ...because it was only *3 frikken days!* You'd be lucky if your average contractor were able to submit the paperwork in less time.

[@34stzoo]

@@ronbaechle6476 True, but it's clear he was about to do it because you have to submit a plan, and that takes a few days to draw up.

[@marleonetti7]

permits only cost around 70 bucks and contractors are not allowed to ask for over 10 percent of the total amount of the job so this verdict makes no legal sense . i think the judge forgot alot of the laws and needed to brush up on them .

[@JoeMCool]

@@marleonetti7 Contractors can literally take whatever money upfront they and the customers agree to in the contract. I think you are conflating overrun costs - which are limited to 10% over estimates - with actual job cost estimates, not including change orders, etc.

[@wildcaveman5310]

As a contractor who has worked with home advisor I can tell you there is more to it to loose the account. One customer complaining like that with no ability to defend himself will not loose the account. Something else was going on.

[@sarahslate9855]

I was very pleased w the Judges ruling..I think she was way too impatient and must not be used to having work done on or around her house.. Next time she better put hr impatient feelings in the next contract,,lol

[@sharonjohnson8512]

Ridiculous woman

[@rafaeltorres2460]

The women being asked their opinion are clueless.

[@cookiedrake3566]

JM missed it in this one because once he said he will give her back any money that’s what he has to do. I think she was wrapped up in the fact that her family has contractors and begin to give too much of her own feelings in regard to the case.🤷🏽‍♀️ Maybe if she stop talking and let the people present their case then it would have been fair.

[@psusuxcox]

Wrong

[@queencharlibee1991]

👏🏽👏🏽👏🏽👏🏽👏🏽💯💯

[@queencharlibee1991]

​@@psusuxcoxOnly mf that's wrong is you and the judge. FOH

[@practicewhatyoupreach79]

She has a huge bias since her dad was a contractor and was instantly on his side just because the lady was “impatient” after 3 days

[@ravenna9969]

No she didn’t heaux

[@ChasRiaStJohn]

My parents house burned and it took a year for the contractors to fix the home. A hurricane hit my home and it took the insurance 7 months to finally agree to fix my roof. And then it took another month to finish putting up drywall in the patio bc there was still leftover damage from the hurricane that hit 7 months prior. So yeah. It’s a waiting game.

[@Mimi197-f2z]

HAHAHA YOU LOST LADY!! you were soooooooooooooo wrong!!! get out!!!

[@thanumgaming]

Such an unrealistic expectation by the plaintiff. Anyone knows that it takes 3 days just to get to the counter at the permit office to submit the work. lmao

[@africanviolet2469]

😂😂

[@sarahslate9855]

Some ppl just don't get that! She probably found someone else half ass to do the job cheaper so she decided to get hr$$ back

[@tamekadavis6641]

She was inpatient

[@lmjones.9060]

Its apparently her world and we're just livng in it

[@mountendew]

Great verdict!!

[@essietheus2869]

The plaintiff just didn’t know the process.. She’s older and really didn’t have a clue. Of course she lost trust. He could’ve contacted her and explained the process.

[@somebodywatchin]

He should have taken the paperwork snd immediately gone to the city for the permit!

[@decangel1967]

The Plaintiff sounds a bit loopy, having no idea what she's on about. 😅

[@ultimatecouponlady]

Wow, the plaintiff is not too bright. She should have mentioned that the defendant offered to give her her money back then she would have had a case. She probably would have won most of her money back with that important piece of information.

[@kittyfan]

so can the contractor tell Home Advisor the story and get his listing back? Maybe send this tape to them?

[@chiakorea6117]

I’m with the judge she didn’t even give him time to give try and do the work. What I notice is allow the people you’re working with time either to fix their mistake or to even start on the job

[@ninosimone]

Damn that VERDICT sucks !

[@marilynanderson4385]

Our town only approves building permits once a month at the city council meeting!

[@jeanicelewis510]

Come On Mom!!!!! He DIDN'T do anything wrong!!!! She should've LOST!!!

[@quarrynate153]

Haven't watched the case yet but the title and thumbnail together made me laugh 😂

[@heidicrimmings9615]

Me too👉🤭👈🎯

[@mrshappilymarried1]

He got away with this scam but he wont get away again...she didn't present her case well. She told Doug more than she told Judge Milian. He was a piss poor professional...

[@Lovely_1One]

Oh I totally agree! Milian already was disgusted with the plaintiff as usual. The man did not communicate with her at all! I would’ve done the same.

[@surveysays731]

he dodged a bullet having to do work for her! she’s the worst type of customer

[@wellthatsboring437]

My my my What a hefty price to pay for being impatient and even after it’s all said and done she still doesn’t get it that she was wrong.

[@mikesteele05]

I’d love to know if the plaintiff ever found a contractor to do the work in the timeframe she wanted. Contractors are good at pushing work back by months, not just days. It’s frustrating, but it also keeps the price down. If you want to be able to hire a contractor to start work immediately, you better be prepared to pay wayyyyyy more.

[@KrazyVideoChick]

I need to speak to the manager about these titles 😅

[@msd4743]

I knew this case was going to end like this. Without even hearing the case. Can't stand this judge. Listen to the defendant at the end!

[@Kittydoll9]

Lmao city approvals take weeks sometimes. If he would’ve done the improvement before the approval than she would’ve been fined!

[@eboneparker6851]

This lady is crazy she must get educated on home improvements.

[@ImionsaeXwb77]

$1500 down the drain for being impatient wow... bet your patience just got longer

[@Erica-zg7yo]

Yea she want people at her beck and call.

[@ldrivadrivah8049]

I thought I was impatient.

[@billmoran3219]

I think judge should have questioned the plaintiff like she questioned the defendant. There was no stated pending date that materials delivered and work would begin? If contractor submitted scope of work to city and she backed out after and also trashed him on a web service he pays for after 3 days,then yes he deserves to keep her deposit . I think there was more to this but the contract was the binding factor.

[@marleonetti7]

all i can say is , if i ever rip someone off and get sued , i want this judge to hear the case because then i know i will get away with it .

[@Mia_mia_meow]

I have had a contractor take my money 1 time and disappear once that happens you find it hard to trust and it was the 2nd job he had done for me!

[@burtonm3220]

It sounds like theres quite a bit more to this case - and It also sounds like JM was biased a little towards the contractor. If I just signed a contract and then the guy ghosted me for 3 days and I can't leave a message? I might give him enough time to call me back and then tell him : "if its going to be this way for the rest of the contact then we need to part ways" If you are so busy that you have so many VM that the box is full? either you need a bigger VM limit - or you need to figure out a better way to communicate with clients (maybe an assistant?)

[@maggiefraz7694]

I’m sorry a real professional would respond straight away . If you want the business you reply . Not good !

[@TuesThruFri]

The plaintiff is SO LUCKY that the defendant didn’t file a counter-suit. She wasted his time AND cost him business.

[@Peter-yz4rm]

How do we know he didn’t do the plans the night before..If he had other jobs why take it on knowing you couldn’t do it in a timely manner?

[@gilbertdaroy6080]

The impatient Plaintiff didn't even make sure she gave the contract. It's all I thought this and that etc.

[@LadyTShow]

Ohhh EM Geee!!! The last few seconds in the hallway with Doug featuring the testimony of the plaintiffs silent "witness" were probably key facts that should've been presented.

[@thegrouphomegoddess9684]

The defendants face

[@tslee3008]

Definitely don't want to spend my retirement years making other people's lives miserable because they didn't jump when I said jump!

[@atlsupremeg7462]

If the contractor isn't busy, he not worth nothing

[@brianvalley5223]

Three days? Give me a break.

[@UsernameUnkwn21]

The plaintiff completely unreasonable.. old bitty thinks people are just sitting around with nothing to do

[@neilshipton2887]

He had also been to her house twice answered by text.

[@marleonetti7]

she only lost because she only waited 3 days and most judges will find that too short of a time . BUT , the fact that he has a full voicemail where he does not check the messages and the fact that angies list had to cut him loose tells me that he deals with angry people all the time who want their deposit back so i do believe he was still gonna scam her and never do the job even if she waited a month to complain .

[@nancebug23]

Let the man speak judge. Always cutting people off!

[@TheIamshelock]

This judgment was BS. If i give you a deposit, sign a contract and then can't reach you for three days, I'd want my money back. Communication seemed not to be an issue until after he took her money. The judge was wrong.

[@fenrichvega6166]

The plaintiff just didn't kno how long stuff like this would take and it cost her in the end. Now she knows if u hire a contractor to do a job,gotta wait a bit before they start. Unless they have nothing else really before u

[@susiesolangesimpson2828]

Happy Tuesday y’all ❤

[@darrelbailey5038]

Same to you Susie

[@looknbakatu]

You too!😊

[@2B2350]

Judge talkn wayyy to much she won’t let them tell their side of the incident before she interrupts them😂😂😂

[@Lovely_1One]

He tried to rush and draw something up for court purposes. He knew he was working for someone who was paying more than she was so he was working for them. Judge is always iffy for certain litigants. He should have answered his phone and actually COMMUNICATED SOMETHING TO HER! It’s HER money she gave him. Smh

[@latricebrown7942]

"What a deck" 😂😂😂😂

[@CS-ys4sy]

Unless the contract is stating dates to have xyz done, it is not enough to break a contract because you get impatient within a few days.

[@shelberz1]

Ohhhh noooo the ending interview

[@righttoouropinionthanks4710]

Lol!! Harvey’s asking all these young people who probably have never hired a contractor (unless they all own new houses! Lol!!) Plaintiff has obviously not worked with “contractors” very much or she would know how long it takes those guys to even return a phone call! But as JM said, they have lots of other projects going on (not just yours!!) - I would be over the moon if a contractor ever returned our phone call within 3 days!!,lol!! People need to understand they are not the only ones in the world!!!

[@christina9095]

I waited over two months for artificial turf she was definitely overreacting.