DIY - How I Fixed Shark Vacuum Brush Not Spinning

This video is for entertainment purposes only. Not a fan of these machines or even this brand really.
Link to switch in case you feel inclined to replace it. amzn.to/3cgWESz
Security torx screwdriver set
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I am an Amazon affiliate.
Due to factors beyond the control of Hank's Garage, I cannot guarantee against improper use or unauthorized modifications of this information. Hank's Garage assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. Use this information at your own risk. Hank's Garage recommends safe practices when working on vehicles and or with tools seen or implied in this video. Due to factors beyond the control of Hank's Garage, no information contained in this video shall create any expressed or implied warranty or guarantee of any particular result. Any injury, damage, or loss that may result from improper use of these tools, equipment, or from the information contained in this video is the sole responsibility of the user and not Hank's Garage.

[@missgirly1178]

I love my Shark. This saved me buying a new one! Never attempted to do anything like this, but if this 68 yr old woman can do it, anyone can!!! Thank you so much!

[@angiemanges7945]

After my divorce, I was single and living alone. My toilet started leaking where the freshwater tank attaches behind the seat. I did not have money for a costly plumbing repair! KZbin is the BEST place to go and learn how to fix a lot of things! This video is a very good one; some aren't and sometimes you just have to search until you find one. So...my toilet needed a new seal there. Took it apart, got a seal, and put it on myself. No more leaking! 😅 I was really proud of myself 😂. It cost me $10-$20 to fix it. Had I called a plumber, it would have been at least $200-$300. Sometimes as a woman we're left with no choice, but that can be a good thing! ❤

[@reaperkeaper]

Thank you! You saved me at least $250 from having to buy a new one of these. It's the best vacuum I have ever owned and when the roller stopped I was very disappointed. So I was going to go out and buy a new one, but thanks to you I don't have to!!!!!! Thank you so much!!!!!

[@katiaidan4164]

You are a Lifesaver! I’ve pulled apart the head on this vacuum (which I love, regardless) so many times to try and fix the brush roll-just to have it still work intermittently. Never thought to bypass that switch. I’m so excited to get to stripping those wires. Thank you!

[@Sparkeroo]

I enjoy fixing my own stuff and this video just saved my Shark lift away from the junk yard. I like the "unit" so it's great to have it online again. I actually consider this an improvement in that I can always turn the roller off with the Bare Floor setting if I want but otherwise I like the roller running even if it's upright doing an odd job. So consider this a big THANKS HANK! Also, thanks for good production values; good lighting, clear narration, focused, no corny music covering your voice.

[@SantanaSam12]

Sammmeeee

[@Tyler44smores]

This worked perfectly. took 1/2 hour and I am so thankful Hank showed where all the screws were. Saved me $300 on a new one.

[@DedicatedCleaner]

Thank you so much for the tip about the brush. My mother in law was ready to buy a new vacuum. I followed your instructions and it works great again. I love learning on KZbin, and your video made this fix a breeze! 😊

[@randyboyd1368]

Thanks so much for this. My wife wanted the roller running when she wanted it to, so bought the switch. Watched a YT video on soldering, then watched your video, then I repaired it. Works great! Thanks again!

[@frikk1985]

Perfect video that solved my problem. I'm really glad you uploaded this a few months before my switch broke. Thanks!

[@contentinacottage]

Hank -- You are the BEST😘 I followed your excellent directions and my brush roller is up and running again! I can't thank you enough. I never would have discovered that screw under the hose enclosure without your help. xo, Rosemary

[@etorres225]

Man! You helped me pull off fixing my vac cleaner. Major Kudos to you and the video you provided.

[@PacoOtis]

Thanks Hank! We had no idea there were so many hidden screws to get that head apart. We definitely owe you a beer!!! Best of luck!

[@josephdegraff9662]

Fixed in minutes thanks to your help, and nothing I try ever works with appliances. Keep it coming. Subscribed.

[@ggamergary]

Thanks for posting. It was a very easy fix for me. I just realigned my switch and it worked perfectly. This video saved me both time and money. I was already looking for a new motor but found your video and learned about the switch.

[@JoeWestersund]

This video not only showed me how to open the lower part of the vacuum where the brush is (which is where I was stuck before watching this video) but the broken switch shown in the video turned out to be my problem as well. Bypassing the switch as suggested in the video fixed the problem I was having. Thank you, this was a big help to me!

[@jereuter01]

Thank you Hank for this excellent video. I had this happen two days ago, found your video, then early this afternoon two days later, I made the repair on my back porch in the cool weather we've been experiencing here of late while drinking a cup of coffee. Done. It works.

[@sdflyer1672]

You are da man!!!!!!!! Your fix worked like a charm! Thank you very much! It's people like you that still give me hope for this crazy world! Cheers!

[@kimbercamp7177]

My husband and I had to do this yesterday. Saved us a trip to the dump.👍🏾

[@daniellincoln5922]

Thanks

[@bonniebittle4875]

Thanks so much!! It would have taken me FOREVER to figure how to get the vacuum head apart. This way it was only a couple hour job...from doing the repair to cleaning (that I haven't been good at). Now the vacuum works like a charm...a little differently but effective. Thanks again for posting this video!!

[@CUATDSNY]

Thank you ☺️ I just wanted to clean the brush area and I couldn’t find all the screws until I watched your video, Thank you

[@lisaaleman-henslee999]

OMG I didn’t even know it HAD a Brush Roll button! My sister gave it to me and the print on that button is worn off, plus she no longer had the manual so I’ve been troubleshooting. Hahaha! Well, all parts have been removed and cleaned and I’m ready to roll - pun intended.

[@RichHeimlich]

Thanks for this. I own three Sharks, this NV502 (and my second brush roller just died and I kept the first one just in case), a brand new Vertex which could suck the paint off a car and an NV7000 DuoClean that has never worked well. This NV502 has been a star in our house other than this issue. $6 to get several switches? Awesome! Plus with my two brush roller assemblies I can fix them both and then have one handy when the other breaks again. If I could somehow hack PowerFins onto this I'd never look back.

[@jameskelly101]

Thank you so much! I couldn't for the life of me understand why the brushes weren't working. I was looking for loose wires that I could have accidentally pulled out, but I couldn't find anything wrong... I thought it was completely banjaxed until I saw this. Thank you for saving me a couple of hundred quid, pal. You're a legend 👍

[@lolthien]

Hey man, just wanted to thank you for this video. Saved me an hour of troubleshooting and possibly a couple hundred dollars on a new vacuum. Great video and great channel

[@rboucks20]

Thanks for the video! I had the lever/tilt switch on this exact model go out for me last week and was able to keep my model going with your help/fix. Appreciate it.

[@hanksgarage_]

Glad it helped!

[@mikerew9132]

Yet another thank you from yet another Rotator owner. It seems that the switch in mine was just stuck closed. I pulled it out & gave it a shot of contact cleaner, and it operated properly again. Super-easy fix!

[@craigz74]

Mine stopped rolling today and just happened to come across your video! I was about to buy a new one. But then tried what you did with bypassing that switch! I'm off and running again! Thanks a million! 😊😊

[@jennifersullivan5347]

This worked great and my vacuum is working again!! Great job explaining and showing everything. Saved another vacuum from the landfill!

[@mariaboue1485]

Thank you so much! You solved our problem. It was the green switch. Followed your directions and we're back in business! Couldn't take another thing breaking this week as we just had to replace the microwave! Can't thank you enough!!!

[@hanksgarage_]

glad I could help!

[@gladman055]

I fixed my Shark NV552 vacuum quickly using this video instruction. The instructions are accurate and easy to follow. Thank you!!

[@01hornsfan]

Watching your video, I learned how to take apart my vacuum. The detail about popping the front wheels off to access the last screws was invaluable. I took it apart, everything was clean, and the belt was working fine. Then I got to the part where you reminded me that the roller brush only engages when the handle is in the RECLINED position. I put it back together, turned it on, and reclined the handle, and the roller works fine. I'm sure it always worked fine. I just wasn't reclining the unit when I was checking it for roller activity. How embarrassing. BUT, if I ever need to really troubleshoot it, I'll come back to your videos first. Thanks for the clear explanations and for not skipping over the parts (like taking it apart) that other vacuum experts might think are intuitive.

[@propertiesbyalex]

Literally watched this video and fixed it in 5 minutes. Thanks man!

[@emilyjo2468]

Thank you for this handy tip! I just did this to my Shark today after taking it all apart to clean it! I put it back together, and the brush roll stopped working. This fixed it!!

[@marijamille6580]

YOU’RE A GENIUS! I seriously can’t believe I just fixed this vacuum by myself with this video. Thank you!!

[@TechTravelBeyond]

Thank You for this video! I ordered the switch, but in the meantime, I connected the two wires to get my vacuum running. It was indeed the switch, and this vacuum is back to doing it's job until the proper switch is installed.

[@mariea6816]

THANK YOU!!!! Following your demo worked perfectly and now we can clean our house again. Really appreciate your time! Happy Thanksgiving!

[@ilmo2313]

Just had this problem today. Went searching to troubleshoot the problem and found your video. As it turns out, my problem was exactly as you described. Removed the stupid switch and joined the wires together. Worked like a charm. You saved me hundreds of dollars. Thanks Hank.

[@hanksgarage_]

Beautiful. Saved one more from the landfill 👍

[@SantanaSam12]

What did you join them together with . Can I use super glue or something. Obviously not directly on the wires ..- coming from someone who fixed everything themselves lmao

[@joannec9303]

Thanks so much, saved me from buying a new one, your directions were super easy and it works again

[@monicamcdonald456]

Thank you for the ease in directions and straightforward explanation! My model nv752 is a bit newer and needed the star shaped bit as well to get it apart (didn't have to remove the wheels) but your fix worked and saved us replacing a vacuum that cost us almost $300 when we got it on sale. I appreciate being able to do a quick fix.

[@hanksgarage_]

Yea no matter the year all shark vacuums are very similar in how they’re put together. Glad you got yours fixed.

[@helenjensen8756]

Thank you millions! You saved us a lot of headaches! We appreciate your generosity. 😊

[@rogerrandall6124]

You are my wife’s favourite guy now!!!!😅 Bypassed the micro switch and all works perfectly!!!! Amazing - thanks from 🇬🇧

[@pierceethier5908]

Just watched this video and just fixed my vacuum! Thank you so much for showing how to bypass this silly switch. That’s all it was and now I’m back up and running! And happy.

[@brandiross9583]

Oh my gosh I can't thank you enough!!!! I just fixed my vacuum!! I've held onto it for 4 years cause I loved it and swore I would have it fixed. This morning I decided to give it a go and bam it works!! I'm so hyped up! Thank you 1000X

[@bonniebittle4875]

I just fixed mine too. Love the vacuum but the roller had stopped rolling. I thought I was gonna have to trash it but no. Shows what can be done with the right direction!

[@carolinafishing5361]

Thanks so much for posting this Video....used it to understand how to fix our Shark Rotator with the brush not spinning......removed the switch, tied the two wires together....now it works great. thanks so much!

[@JeffMcAvoy-oe2mg]

Awesome video! Followed all instructions in the video and now my sherk's roller works! Thanks so much!

[@dontkillmebro7045]

Thank you!!! I was looking at this little switch but thought to check the internet first. Thank you again for the push in the right direction.

[@amcurious5190]

Thank you so much for your tutorial!!! The solution was exactly bypassing the rotator switch in the way you showed. Saved me a lot of time and money.

[@bobhentrich5016]

Dude, you are GOLDEN! Fixed as you said and works like a charm. Saved me $$$ repair or replace. Thanks man!!

[@hanksgarage_]

No problem 👍

[@spoingos5038]

thank you for saving me to go buy another vac.You explained it well so as my husband knew what to do. He just went to the garage to try it out with the wire nut.Wish it luck. We have the exact same vac with all the accessories in pristine condition.

[@Coroebus107]

Thanks for the video and the link to the replacement switch, you saved me hours more of troubleshooting and unnecessary part orders.

[@paulbonaventura4969]

Dude! Thank you so much! This switch bypass video made it work 100% fine again!

[@coltius]

Thanks for the video! I was able to fix mine by just taking the switch apart (it's basically two plastic halves that slide together) and fiddling with it a bit. It had just become stuck in the down position but actuating it a bunch seems to have cleared the problem.

[@chasincloud957]

YOU are the BEST! I just saved a bunch of cash as i was looking at buying a new vacuum! Thanks a million!!!!

[@drunkenmonkey_le5697]

Aaaaaaaawe man!! Found this video just in time. I have the same vacuum and the brush roll is starting to give out even though the power is on. Looks like I’ll be doing the same DIY technique as shown in the video. Thanks a mill.

[@rsterr]

Thanks for your video, I followed your advice and my Shark now works great!

[@CodeCuttlefish]

Thank you for the video. This was my first time fixing my vacuum in the six years that I've owned it. I was able to bend the piece of metal on the switch and it works... for now. Eventually, I bet I will have to bypass the switch.

[@rourkman]

Thanks for this video. It helped me find the brush roll problem. I bypassed it. Now have a working vacuum cleaner.

[@MareMartell]

Dude! You made me a hero today to a 92 year old woman! Thank you for showing me how to do this!

[@darrellwarren3961]

I saw shark vacum with the same problem at a 2nd hand store. Now I know how to fix it. Thanks a lot. Great video.

[@xoemaxo4]

Awesome video. Found that the button on the switch was just stuck. Clicked it a few times and it’s working great. Almost threw it away.

[@keithcook5731]

Thanks! Just fixed ours with the defective switch using your video. That switch is junk for sure. Now it works!

[@hanksgarage_]

Right on! Saved it from the landfill!

[@Lydiaishare728]

Thanks for sharing！we were going to buy a new one. Your video taught us to fix it very quickly and easily. Bless you!

[@hanksgarage_]

Glad it helped!

[@bobjohnson1389]

I got the shark vac given to me I'm glad I watched your video cuz I was about ready to take it all back apart. Now I know there's a switch in there. Thank you for saving an hour of my life!!

[@gardenhill6502]

Glad I watched your video. I thought the roller was not working. It was clogged up and I cleaned it but roller still didn't work. Took some screws out but cover didn't come off. After watching your video, I saw the hidden screws under the little wheels. Then you showed that the roller didn't turn unless the handle was tilted back. I tried the vacuum again and found the roller did work with the handle tilted back. Great! It's not tore up. Thanks for the info. '

[@kyleebarry5343]

Did the bypass, worked like a charm. Great information.

[@instructoredward]

I followed along, and the brush is spinning again. Thanks for the help!

[@kg4gav]

Picked this vacuum up from a garage sale for $10. The brush roll didn't work so I assumed a broken belt or the like. Tried to get it apart and...who knew there were screws hidden under the small rollers. I found your video just to learn how to get the head apart and thats when I learned about the OTHER switch. Turns out, that was the real problem. Even if it wasn't, I would have bypassed it anyway...no need to introduce another means of failure. Anyway, it now works perfectly. THANK YOU!

[@kg4gav]

Looking at the view count, you have singlehandedly saved hundreds or even thousands of vacuums from the landfill, as well as saving all of us multiple thousands of dollars!

[@user-tg6gr4fz5i]

This is fantastic! I followed the instructions and it works great. Thank you!

[@skroll82]

Thanks for this video, I couldn't figure out what was wrong either and assumed it was wiring, didn't even check the switch! Works great now!

[@DonniesTreasureShop]

Thank you so much!!!! I loved your video!! Followed your instructions, threw away that pesky little switch & have my vacuum cleaner back again.

[@stefficunningham7335]

Thank you so much! This worked for me!! I have never fixed anything like this in my life to be honest so I was so proud of myself 😭 so glad I dont have to buy a new vacuum and it works great again.

[@JCTXFF]

I was hoping to go buy another vacuum today, but decided to look at this video. Great tutorial on what has been a great vacuum. It was easier than it looked after finding all the screws. Might buy another Shark if this ever stop running. And Bob’s your uncle.

[@robynroberts6141]

Omg I can't thank you enough I did a ton of troubleshooting till I came across this video!! Keep up the good work!!

[@robertcoursey8485]

Thank you. I watched a few videos but yours was the best and thank you. Saved me from buying anything. I had everything to connect wires together at home already

[@craighoffman6876]

Another fixed shark. Got it for free "not working" and it is working now! Thanks man!

[@dinadncr]

Thanks so much for this!! I followed your steps and just like that- it works again!!!! Saved me a bundle!

[@1stGood-Girl]

I hope I join the wires together correctly as you left that part out… some of us have never done that before even though it’s electric 101. Also I have watched your KZbin a dozen times to try and understand just why the green switch is not correctly working. You say that it is doing “what it should”. My looks just the same but it would be nice to have an understanding of the problem. Thank you for doing a valuable KZbin. I just bought several new hepa filters, the foam and felt ones super cheap on Amazon. You can buy different, just about every, part for this model on there too. Feels like I’m building a New Shark Vacuum!!!

[@hernje]

Nice job, Hank. Thanks for the knowledge.

[@hanksgarage_]

Thanks for watching!

[@angelakcorbett]

This worked, thank you. We almost threw it away after many other attempts to fix it. So glad.

[@hanksgarage_]

Awesome. Glad it works now

[@robertanderson6869]

Perfect fix eliminating a senseless switch. Thank you!!!!

[@gingerci1347]

Thank you for saving our vacuum 👍 and taking time to make this video

[@gregmadden5281]

Your easy tutorial just saved me from buying a new vacuum cleaner. Thank you so much.

[@richardbehr314]

Many thanks! I watched your video, and I had the same problem and used your fix. Appreciate the excellent how to video!

[@michaelpajewski102]

Thanks for the video. It made the repair very easy.

[@fbergmansr]

I followed your directions and it worked just like you said! Thank you!!!

[@johnmccormick175]

Thank you very much ! I just followed your instructions and now my vacuum roller is working like new! :-)

[@seanwalter4018]

I really like this vacuum, so I was peeved when the brushroll stopped working. I took it apart, as per your directions, found the nasty nasty switch, but after fiddling with it a bit (what I assume is a spring within the switch) started to work again. I put the head back together and presto! It worked! I may order another switch just in case the original switch ultimately turns out to be faulty.

[@FrankBulk]

Thank you, our vacuum cleaner is now fixed, too. I just had to disassemble for the switch to work properly again.

[@ClarkedyClarke]

Love instructional videos like this. Thanks for helping me fix my vacuum :)

[@kanizhasan9729]

Hank, Thanks a lot for your video. I just fixed our vacuum. God bless.

[@Papito_M]

Had the same problem. Bypassed the switch and voila! Worked!! Thanks for the info. You saved me almost $200.

[@hanksgarage_]

You're welcome!

[@sherylboatz2642]

Thank you. I was able to get the old switch to work by repositioning it and bending up the metal strip. Will see how long that works.

[@aieronimo]

I thought that the motor that drives the brush was burnt out - so you saved me from buying a new motor and then a new vacuum cleaner. Thanks so much!

[@hanksgarage_]

You are welcome!

[@brandonbrodley3978]

Awesome video. Bypassed the little green switch, and it's up and running once again! Thank you...

[@hanksgarage_]

Glad it helped

[@luxhomes7355]

This video helped out huge!! Thanks for sharing. My vacuum works again 👍

[@butler386]

You are the Sensei of vacuums for sure. Poorly engineered for a switch that will get lots of use. Thanks for the video.

[@hanksgarage_]

Eh I just link to tinker with stuff thanks for watchin

[@Skimbosh]

I knew that if I refined my search words I would find the video of someone that knew how to deal with this issue. Thanks for the vid. Sometimes I forget KZbin can contain helpful people.

[@hanksgarage_]

What were your initial searches so I can add those as tags in the settings

[@Skimbosh]

@@hanksgarage_ "handle toggle" wasn't getting me anywhere, but I thought it sounded functional, and "intermittent toggling" when I had Shark, Brush, light. Keep in mind I did not have my searches narrowed to videos at first. I don't know if you have Bypass in there, but I am almost positive when I used that term you showed up. Thanks again.

[@relaxedgameplay8344]

Thanks man, I have a similar vacuum, Shark Navigator Lift-Away and the same issue started happening on and off. BUT YOUR FIX DID THE TRICK!!! Its actually easier to vacuum the stairs now cuz the brush is always on when I need it!

[@hanksgarage_]

Yup all shark uprights are very similar. Navigator, apex, rotator. All use this system

[@larrylarsen918]

Thanks for the tip on the micro switch. Quick fix

[@johnsmethurst250]

At first we didn't know if it would fix the problem. But it sure did! Thank you!!!!!! 😊

[@treks3809]

I’m so broke right now, I’m sooo grateful for you. Thank you kindly really!

[@hanksgarage_]

You're so welcome!