GAMESTOP TREATS EMPLOYEES LIKE GARBAGE AND FORCES THEM TO LIE

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Sources cited in this video:
www.cnbc.com/2022/07/07/games...
gamerant.com/gamestop-employe...
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[@ReviewTechUSA]

Get a personalized video from me on Cameo! v.cameo.com/e/OB3LkPbT0rb

[@codymerrell976]

Would you also make a message to Activision Blizzard & Toys For Bob Titled To The Developers Of Activision Blizzard & Toys For Bob Add In Spyro’s Free Flight Ability Anytime Any Level Without Limitations But with New Rewarding Challenges Boss Battles having the new enemies & Main Villains or Villainesses Flying As Well & After Completing The new challenges or Boss Battle An Upgrade Fairy Comes To Upgrade Each Of Spyro’s Dragon Abilities & so They could Invent away to make Spyro’s Free Flight Ability More Enjoyable Thrilling Upraising & Magical Hopefully in the New SPYRO 4 Also Gen 4 Spyro Design needs To Turn Out Right

[@adrianelizondo2903]

Your shoulders

[@damonhall5931]

GameStop Rebranded to NFTSTOP

[@codymerrell976]

@@adrianelizondo2903 considering there hasn’t been any news on the new SPYRO 4 so in need of a Awareness here

[@autigaming1376]

hey man looks like a fake account is trying to get us to contact them for a giveway. just a heads up its literally named message me on telegram at reviewtechus. Those being responded to by it also be cautious do not give away private info.

[@jgunner280]

How does someone call, berate their employee, tell them to lose their only help, and then expect them to be the only guy there and magically not quit? Surprise! They do quit, now nobody runs the store and they have to "figure it out". What a failure of common sense!

[@warpath-sv8sb]

I used to work at a GameStop and my coworker was by himself and needed help he called the district manager for help and the district manager just hung up on him

[@geno3994]

hey if my employer called me at 3 am to tell me i had to fire people i would quit right away such stupidity at their part

[@sandroaces]

Lol this is a desperate company on death door and fucking there name on the way out.

[@donnyg9993]

That’s what happens when the suits in higher up positions are out of touch and don’t understand the position they’re putting employees into. The district Managers and higher aren’t the ones who have to push those things on to customers or maintain staff morale so they don’t care

[@Maximara]

Greed > Common Sense.

[@MelloProto]

GameStop is kinda like those computer parts stores. And Best Buy, Walmart, Amazon… pretty much any retailer will replace it. Half their store isn’t even games anymore.

[@johnnyguillotine1673]

Funko Pop Brick and motar

[@Derek8487]

@@johnnyguillotine1673 funco pop aka dust collectors.

[@dapperfan44]

The person I interviewed with some years ago told me that. And heavily implied that I probably wouldn't really want to work there because of that, just because of how passionate I seemed about actual games.

[@LudusAurea]

Every retailer replaced gs a long time ago.

[@CameronKiesser]

Last thing I bought from GameStop was a blacksuit Superman.

[@JTA_Creations]

I use to work for gamestop as a game advisor back in 2015. They wanted us to lie about the warranties to the point of just adding it on the the transaction and my manager told us that the customers "would never notice" which of course, was complete bs. Not to mention I was constantly treated like crap. Screw gamestop

[@Nicomanism]

should like make a gamestop story video on youtube lol

[@aemerox5773]

@@Nicomanism honestly, I think former employees who worked under terrible and toxic conditions should speak out.There's alread reddit forms... the last time I checked.

[@JTA_Creations]

@@Nicomanism I'm really thinking about it honestly. It's a shame cause gamestop should be a fun place to work in theory but it's run like a concentration camp.

[@JTA_Creations]

@@aemerox5773 I agree with you 100%

[@JTA_Creations]

@@garfself it really annoyed me that they would do that. I hated it. Sometimes people didn't notice what my store leader would do, 99% of the time, customers saw what was happening especially given that the card reader was right in front of their face showing what was being rung up. The district leader I worked for, which was in the bronx btw, was a clueless gutless idiot and had no clue of the games that was being sold back when gamestop was doing midnights lol

[@2A_W3ND1G0]

I worked at GameStop. I'm surprised I managed to leave with my soul.

[@johnnyguillotine1673]

Let's be honest... They kept like 80% of it value.

[@2A_W3ND1G0]

@@johnnyguillotine1673 probably 🤣

[@johnnyguillotine1673]

@@2A_W3ND1G0 hope you are somewhere (perhaps) better now.

[@2A_W3ND1G0]

@@johnnyguillotine1673 Unemployed atm , but I feel better now that I don't work at that place anymore

[@johnnyguillotine1673]

@@2A_W3ND1G0 Sell feet pics on OF or Khaki Patties (Vids of you sitting in pies)... Get the money King there are thousands of fetishes hit that market, make that money. I do things. Gotta mask for it.

[@lightstar1053]

No regulations for the big guys so the smaller guys could take advantage of the same rules too No or less regulation leads to less investigations There's a reason gamestop gets to do this for so long, again and again

[@donnyg9993]

Retail stores have begun doing stuff like this with their own credit cards, telling employees they have to push them or risk being fired. Needless to say, telling minimum wage cashiers who don’t make commission to push scams on people doesn’t work too well

[@sordieo]

I work for gamestop for 4 year at 2 locations. 1 store what exactly like this the other was the best job I ever had.

[@jonathanmayorga6760]

Elaborate please

[@devizesolstice4617]

Yeah if you're a managers favorite it can be amazing

[@sordieo]

The first store I had the worst team. Everyone pretended to be my friend, talked behind my back and stole all my pre orders to the point I for in trouble with the DM for not getting enough reservations. They would make me do all the hard work while they stayed in the back on the phone the whole shift. I had to transfer to a store that had a great manager that was strict but also very fair. Only reason I quit the 2nd store was because I had to move out of state.

[@cyrusjames4625]

@@sordieo Yeah it really depends on the store and the managers but thats true of all jobs

[@dragonborn3609]

Gamestop: I don't care if you have to scam them! Workers: We quit! Gamestop: I don't get why this is happening!

[@jorgea8518]

The fact that Gamestop is still continues to be in business after all this crap they have done and still do is simply beyond me. I give them credit for lasting this long, but its only a matter of time before they go out of business.

[@dajam9035]

Gamestop is literally hanging by a very strong thread. I have no idea what that thread is made of but we need to figure it out so we could make bullet proof vest with it 🤔

[@lord.liberty]

The GME craze last year bought them more time

[@ssjgotenks2009]

no it is not any oly sick fool wnat any palc go out buinsssnc so works soe there jobs and not all game stops are bad

[@YawaruSan]

I stopped shopping at GameStop around when I started watching Camelot331, he published stories about these issues months and years ago. There are times when warranties are a good idea; you don't want more warranties than you can keep track of, I got warranties on office chairs because I knew they'd break down and made sure to cash them in before they broke, so it helped finance the next chair. Did it for years till I found one that doesn't break so easily, trial and error on a budget!

[@MadRetro00]

I was a sexually harassed man... but "that doesn't happen to men" so I was fired.

[@nightruler666]

yup men are told to suck it up

[@seanmalloy0528]

Sorry that happened to you.

[@FireBomberBassist]

😡 sorry to hear that.

[@linusmlgtips2123]

Yikes...please expose that person publicly if possible. They don't deserve to manage any place anywhere with that kind of toxic attitude.

[@dnachistatrax1029]

Damn bro, that's messed up!

[@hanginwithyourbuds6240]

If I had the money I would totally start a video game business just to show Gamestop how it's done 🙃

[@seanmalloy0528]

Agreed 💯

[@coppertop8797]

I agree, game store could exist now, but you gotta be customer first and sell games that are hard to find like from play Asia and good experience

[@monkeytoung]

The issue is getting inventory and competing with eBay and Amazon. There are some areas that just can't support a gamestore. Iv nown several people in various cities who tried to run a game store and they all went under because they couldn't get inventory because to many people think there crap is worth a bunch or people want to offload hundreds of sports games no one wants that takes up self-paced and sits for ever and ever. You more then likely have to be willing to take massive amounts of loss for everal years get conatly told of and be littled when people get upset with how much you are willing to pay them for there stuff only to have some customers do the same when they will look up the prices online. If the games don't sell fast enough you could loose money as the value goes up and down. In this day and age the biggest issue is the price of video games and how you can just find hundreds of these for pennies like 20 years ago.

[@lavellelee5734]

@King of The Zinger hmm. If you ever get started let me know, this could be a nice little investment and give quite a pretty penny in return

[@lavellelee5734]

@@monkeytoung speaking of price, I also thought of making a system, maybe a council as well of your more reputable viewers like bigfry or angry joe, that would help determine a price for game and depth of game. It's been said that the actual price of games or at least triple a games are supposed to be around $120 something which is why there's constantly season passes, loot boxes ect( albeit it's somewhat more complicated than what it seems and how the customers and the companies themselves relay that information) obviously no one would pay that much for game by ea or the other companies like them since most of their games honestly are at best worth 10 to 15 dollars. But what if it was a Witcher 3 plus even more content? Or a mass effect game that tried it's hand at interactive TV like elements and deeply explored a couple dozen characters, some related to the main cast, others not. Then have something small, indie like be around 20-25 dollars, middle shelf title be around 30-40. Of course things like if a game, say one of the ideas I had which hopefully can compete with cod though they seem not to know what to do with said ip, had 4 or 5 game modes in addition to a story, had a forge type of thing, something to help content creators ( in fact encourage content creation) and cost say 30 dollars. And for dlc, have a reasonable season and or battle pass for 15 each, which includes skins, gun blueprints, PvE, additions to the game modes, and most importantly only have the season passes be around every 3 months or 4 months ( 4 seems vastly better). Then I thought of different models of game business, instead of $60 plus micro trans or free to play plus micro transactions, why not cheap to play ( I need to workshop the term, I know) where the game, especially if it's something like a fighting game is only $2.50 or $5 plus a supply stream of similar price ( though some more expensive)? Essentially making a digital arcade if it's a middle of the road success or the next sf2 if it's a massive success?

[@Xelger]

"Control customers through terrorism if needed to reach required scam-sale numbers." I kind of think this is an issue that law enforcement should have been called for, especially for those extended warranties, since it was proven long ago that they are clear-cut theft through deception. Selling illegal drugs is even better morally just because at least the customer actually got the product that they paid for.

[@WigWoo1]

Aren't you legally required to give employees bereavement leave when there's been a death in the family?

[@seanmalloy0528]

Not sure.

[@Boney4000]

Not in America no.

[@RickyHadou]

My job certainly does. Took bereavement when my grandma passed away.

[@macbeth642]

It is up to the employer. Same with paid time off. Some do , some dont, but it is not required by federal law.

[@jonathansoko1085]

@@Boney4000 Every employer in America offers bereavement. Wheter its 1 or 3 days it varies, but ALL do.

[@joshuajayne8926]

KZbin treats Rich like garbage and forces him to lie.

[@ryno_8848]

I can’t believe I ever wanted to work at GameStop when I was a kid.

[@vegetasbiggestopp659]

Because in theory it should be a good job for gamers

[@keijijohnson9754]

That makes two of us. Even Game x Change would’ve been a better place to work for but their prices tend to be ridiculous at times too.

[@jmal]

I thought it was a good idea at the time. Get your foot in the door of the video game industry and all that. Am I glad I never got the job because I was technically overqualified due to my call center experience.

[@Nuck-Fo0bZz]

Ever since I moved from console to pc, I've been buying digital. One of the main reasons I moved was that I was tired of Sony's anti-consumerism. They really f*cked me over good, after over 20+ years and thousands upon thousands of dollars. Hate that I've yet to play Demons Souls, but I will when it inevitably comes to pc. Also Gamestop promised to drop prices on their games by 10% after switching the pro rewards from a discount to a measly 5$ coupon. Most games are still $55 used so I guess they lied. Part of me will miss Gamestop when they finally go the way of the dino, but a bigger part of me won't.

[@Materva_]

You do know at some point when the grid goes down you'll have no ownership of your "digital" games and will unable to authenticate them. Poor decision to future proof your access.

[@stevendorsey4850]

@@Materva_ You do know by the time that happens, companies won't even be offering their games as physical disks by then.

[@Materva_]

@@stevendorsey4850 you do know you could have a legacy physical collection up to this point? You misunderstand how soon the power grid failure will happen. You better get a bike and practice peddling for generator power with no internet

[@stevendorsey4850]

@@Materva_ I need to lose some weight anyway lol

[@SirSpoon]

Ahhh the lies. I remember an old sales manager saying, "Its you versus, them. Why do you care if you lie to them?"

[@joshbacon8241]

9:14 - I presume the reason why GameStop forces their employees to lie is so they can make more money and boost profits.

[@MetroGaming75]

I was gonna work at gamestop over the summer but I'm glad I found a better job that pays more than gamestop but the location i went to have their pay $9 and it's never gonna increase

[@CKCrippledKnight]

Holy crap that’s less than Mickey D’s

[@CitizenofDystopia]

Because of the accounts of these ex employees, i vouch never to purchase from gamestop again

[@johnmoore1495]

My friend worked at Sear’s before they shut down and it was a similar thing. They had him push Sear’s credit cards on anyone and everyone. And if he didn’t get x amount a day he’d get yelled at, all while making like $11.50 an hour lol

[@donnyg9993]

Walgreens is heading down the same path with what they’re doing. I know people who deal with it

[@johnmoore1495]

@@donnyg9993 I don’t think Walgreens is in the same desperate boat, they’re still busy. As long as they have a pharmacy they’ll get business, they probably just want more profit.

[@donnyg9993]

@@johnmoore1495 the pharmacy is where they make all their money, the front end side is struggling

[@CreepyUncleIdjit]

I noticed that Walmart was trying the same bullshit, but learned pretty quickly to back off. The lines are long enough without holding it up further to have cashier's ask that. I'll gladly pay the "Target tax" so I don't have to wait in line 30 minutes longer than I have to.

[@CreepyUncleIdjit]

@@donnyg9993 I go to CVS instead. At least that's how I deal with it

[@fentazen2677]

This isn’t that different from when I worked at retail (at a chain that’s no longer in business). This is taking it to another level if you’re alienating 100% of your staff at a given store

[@CreepyUncleIdjit]

Honestly that's just retail for you. Turnover is ridiculously high due to discontented employees.

[@Roktan]

There are some GameStop stores that do it right. I was just talking to a manager from one in Minnesota who's approach is all about customer rapport. What he does is tell you the benefit of getting the rewards program, the benefit of getting a warranty, but he doesn't push it on people. With his leadership of that store, which had been doing poorly before, and he fired most of the former employees that weren't pulling their weight and brought in new people, that store has become the highest selling store in the state, behind the one in Mall of America. I think that's how the company will still stay alive. There are those who still want physical media and a store experience.

[@brianworden7022]

And that manager is forcing their SGAs and GAs to get Pros, GPGs, PRPs and Reservations. They fired the ones that couldn't keep their numbers up. That manager DOES NOT care about their customers or their employees.. they only care about keeping their job by getting people to get those things.

[@Roktan]

@@brianworden7022 No, he isn't, because I talked to him. If the approach is to just talk to customers and not push it, why would he make the other people there do it? They either get it or they don't, but by using that approach, he's built up customer trust. THAT's why the sales are so good.

[@ValorDucky]

The warranty rule is funny, because I bought a cheap desk fan there for like $3, then the employee offered a $5 warranty for it. Couldn't help but laugh at that, but now I guess what's being said in this video, makes sense.

[@wills.9422]

Who cares? It’s just 2nd nature to them saying that. Whenever they ask for me for warranty i just say no then on about my life. Who jus makes a video about this lol

[@slimjem8823]

The same thing happened to Radio Shack. I worked for them briefly in 2013, and they always wanted us pushing phone carrier swaps, emails, and batteries. I didn't last long because I hate forcing up-sells.

[@user-hc3ko4qy2w]

👆⬆️⬆️👆 Congratulations fan!!🎉🎉🎉you just won a (PS5)🎁🎁on the giveaways.. send a DM 👆to acknowledge your prize.👍

[@jmal]

There was a time when Radio Shack was a cool place to work and/or shop.

[@xxnike0629xx]

I remember all of the BS that I went through buying games at GameStop during the PS1 and PS2 gen of games. I hated especially when they sold me a 'new' copy of a game at full price, but it was a 'gutted' or display copy where they had the game disc behind the register in the drawer. I also remember feeling like I was being interrogated at GameStop when I went into trade in a game. They asked for my ID which I never liked and I'd walk out of the store without doing any business when they did that, walked into the FYE, Target, or Best Buy (in the same mall) and bought my game from there. I 100% agree that these corporate retail stores need to understand that trying to push these warranties, store credit credit cards, etc on customers stresses out and annoys employees and customers. That part about the upset manager calling the GameStop employee at 3 AM was ridiculous. As much as I hate to say it (even for GameStop), it's a shame that GameStop didn't really care enough about its employees to the point where now we're seeing people just flat out quitting; often leaving the store with no employees.

[@Ichabod_Jericho]

Bro I remember I was 13 selling a bunch of original Xbox games to help get a 360, and they made me go back home to get a school ID and SCAN MY FUCKIN FINGERPRINTS cause they said if they’re stolen they don’t wanna be liable. That’s what they assumed of a fat, socially maladjusted white kid with no self awareness or friends 😂😂 I’ve only been back to a GameStop a handful of times since turning 28 last year, I didn’t go back in for a decade after that happened lol

[@joshbacon8241]

The only thing GameStop cares about is money, and this is likely the reason they force their own employees to lie to customers…

[@dewinter1411]

@@Ichabod_Jericho sometimes that’s the law in some states. They need IDs and prints.

[@SuperKenny4000]

Some states do have laws requiring ids to do trade ins as they are considered secondhand items. It is to prevent stolen items from being sold and allows police to check ids if there is a robbery and similar items were stolen. I worked at a gold store and we had to do the exact same thing for every purchase we made.

[@Ichabod_Jericho]

@@SuperKenny4000 not saying they shouldn’t be allowed to conduct business the way they want, just saying certain practices don’t motivate me to go back and support it. 13 year old me was annoyed my parents didn’t wanna drive 30 minutes back, then 30 minutes back to GameStop and then go home while I was feelin like a burden to everyone already lol

[@noodleman4555]

A few years ago, the gamestop in my town shut down. It was unexpected because it had actually survived the mass closure gamestop did. My father knew the manager and they were good friends, so I got some pretty sweet deals and even some stuff for free just from knowing the manager. Miss those days.

[@senorbaguette2269]

I experienced exactly this when I went to GameStop. Bought a 60 dollar warranty for my switch just in case I damaged it, but the store didn’t tell me it only covered manufacturer defects. Once I get other games I want for now, I’m never buying from GameStop again!

[@zackariasevertson7733]

GameStop went bankrupt in my country (Sweden) so there are no stores left, and I gotta say I’m pretty happy that it happened.

[@AceVentura-px3pt]

You do know people lost jobs right?

[@mrgreekgm754]

@@AceVentura-px3pt You know it's an employees market and you can hop on indeed and get a better job than gamestop right?

[@WigWoo1]

Mr beast should do a video where he goes around to different GameStops and offers the employees a certain amount of money to quit on the spot. That way we can accelerate GameStop's decline. They tell us how easily we're replaceable, let's make it as hard for them as possible

[@T-Dawg75]

Love it.

[@viperneongaming4314]

Would Mr. beast hook them up with a job? Because a certain amount of money would last only for so long.

[@WigWoo1]

@@viperneongaming4314 it would be enough to get them by for a few months to find something better

[@viperneongaming4314]

@@WigWoo1 if you're working at a place like GameStop, it means you're doing it until something better comes to your horizon which varies from person to person. A nice cash sum is cool but pile bills and other expenses. Not going to last long. Its basically you get bought out one time or you earn money but a bit forever type situation. A better way is to hook these people up with a contractual job for 90 days and hire them based on their performance.

[@monfr0]

It's scary to think once I wanted to work at gamestop when I was 18. Never thought being treated like crap as a customer that changed my mind would be end up being a good thing lol

[@Aesthetic626]

Same here. When I came out of high school I wanted to work at ganestop but only to find out they only wanted people with experience within the retail business

[@wills.9422]

U work at a counter selling video games how could it be scary lol yall jus soft

[@gamingislife8262]

@@wills.9422 talking to bitches isn't scary either, go get some and stop arguing with strangers on the internet.

[@Insill]

There needs to be a simulation game made about the subject: Employee Oppression and Exploitation Simulator!

[@TalesOfWar]

Dungeon Keeper?

[@T-Dawg75]

Also known as a scarily relatable game

[@jorgealves8319]

Yes, from the creators of Limbo!

[@user-hc3ko4qy2w]

👆⬆️⬆️👆 Congratulations fan!!🎉🎉🎉you just won a (PS5)🎁🎁on the giveaways.. send a DM 👆to acknowledge your prize.👍

[@Insill]

@@TalesOfWar A total conversion mod for Dungeon Keeper that would make it into a GameStop simulator!

[@cinderefell1399]

Every job is like this though. Like George Carlin said "They want us to accept worse jobs and give more effort for less and less pay." Paraphrased some, but still.

[@sublimek]

I thought we already knew this. They are a garbage company to work for.

[@cahillrebel]

Went to my local GameStop which is usually decent and has good trade in value for consoles. Wanted to sell my Xbox One X right. A new guy was there and literally said I’d only get $20 for the console and two games because the controller I had was a cm off the dead zone on one of the sticks. So took it to Game Xchange and for $170 for it. Ridiculous man.

[@ghostlegit]

U could have sold ur xbox one x over 250

[@T-Dawg75]

A $150 dollar difference? Ok, that’s ridiculous

[@UC1180_]

Newsflash. That's retail. Don't matter if it's small retail and big box stores. It's corporate America. Don't like it, don't work customer based retail

[@daveyhogan]

There used to always be a line out the door, but it was because they asked every customer 37 questions before ringing them up. I’d always say just the god damn game please!

[@miguelespinal2889]

I remember back in like 2009 I tried applying to GameStop but even back then I had a horrible feeling about working there, glad I never got a callback

[@lambo2655]

I don't buy physical games anymore so much easier with a fast internet speed to buy them digitally. Games are never out of stock, can often be downloaded/ installed ahead of time. The console also runs quieter without a disc spinning inside.

[@defox8929]

Gamestop can't keep relying on internet stunts to survive

[@user-hc3ko4qy2w]

👆⬆️⬆️👆 Congratulations fan!!🎉🎉🎉you just won a (PS5)🎁🎁on the giveaways.. send a DM 👆to acknowledge your prize.👍

[@deadman3140]

Gamestop has been doing that since the 90's. I've known five people who worked at Gamestop over the years. All said the store managers would give penalties for not selling the warranties (even on used hardware, which was void as soon as the hardware left the store), or giving full book value for used games (a new game would be book rated at $50, the clerk would be instructed to start at $30 or lower).

[@helgenguard]

when i went and got my ps5 bundle recently the dude at the counter was visibly pissed i said no to all those warranties lmao

[@Aesthetic626]

I was forced to buy the warranty last year when I got the series x

[@user-hc3ko4qy2w]

👆⬆️⬆️👆 Send a DM, you won a prize🎁🎁 (PS5) on giveaway. Congratulations 🎉 DM to acknowledge prize👍👍.

[@Dre-ib6si]

@@Aesthetic626 🤣😂 peer pressure bro

[@Akac3sh]

I hate how gaming is being taken full advantage of and it isn’t just something we can enjoy. The corporatization of gaming is what’s killing it

[@TheDanimal91]

If I was told by my employer that I couldn't have the day off for my grandpa's funeral I'd walk out right then and there.

[@shallowagony]

Sadly this is how most retail is, not many days off, money and progress, 1 person doing the work of 3 people but gets paid as one, sadly it's only getting worse Also a GameStop around where I live already closed a year ago

[@jb4games16]

I never go into GameStop unless I need a used controller. Every single time I leave there I’m so frustrated. All they do is constantly ask you to buy a warranty or something else and they push so hard to get you to buy. It’s beyond annoying

[@metallicamaniac318]

Personally, if my supervisor or manager calls me at 3am. I’m answering to roast him/her for getting no bitches and working for a company at 3am. that’s how you know they got NO bitches.

[@MattAkiyama1]

lol "weed money". I never realized that people would trade in games for that.

[@ItApproaches]

I go to Gamestop just to hang out for two hours and chat with the staff sometimes. I'm friends with one of the managers, she always hooks me up with special editions and amiibo's lol. She bends the rules for me so I'll shop there till she's gone.

[@UltimateInkling]

Lucky u man!

[@IamLegendaryguy1998]

I was thinking about working at GameStop life after high school but I have to hear in horrible stories what these people went through I was like Nah

[@sinner13halloweenfiend76]

Dude that is like.a high skool job you should have higher expectations then working at game stop man lol

[@viperneongaming4314]

I remember in 2012 I bought MGS HD and the GameStop employee tried to get me to reserve Metal Gear Solid 5 which at the time, there wasn't any news of it. There wasn't even any news about MGS: Ground Zeroes. I remember I told him it wasn't even announced and he swore it was coming out later in early 2013.

[@zachlehnherr6600]

I worked at Metro Market, a Kroger owned grocery store, and they would make us try to get customers to set up the rewards program (which you needed for most sales after a change) and the district managers were requiring a certain speed for scanning items/bagging items that wasn't possible, but would threaten to let us go (which never happened to my knowledge). But they would also make the person overseeing the self checkout greet every customer on their way into the checkout, and thank every customer who left, but there's 6 registers and only 1 person doing the self checkout. And once again they would threaten to fire if you didn't meet that standard when the secret shopper would come through

[@stephenroberts7554]

I'm glad I don't shop at gamestop anymore I feel so bad for their employees most of them don't want to act the way they do but are forced too. I remember them back in the good days around the PS2 and Dreamcast Era I bought a lot of games for those systems there and back then they didn't harass you, man things have changed its so sad to see gamestop go down the gutter 😔

[@Aesthetic626]

My gamestop closed in the city a few years ago. We dont have it anymore

[@V1VISECT6]

I miss going to EB Games back in the 2000s. Think I bought my Xbox and my 360 there. I liked the stores and the staff were pretty chill until it really felt corporate. I went to one of the malls I used to go to to grab a guitar pedal of craiglist and passed by that EB and now they offically rebranded to GameStop here in Canada.

[@illogik]

You can’t say you feel bad for the employees who are forced then badmouth the managers who are also forced to do what they do. Managers don’t make up rules at GameStop they just enforce them. But I also wouldn’t feel sorry for anyone because there’s always a choice and no one can fire you for not participating in illegal practices such as lying about prices you are charging customers.

[@CarbonRollerCaco]

@@illogik Except only those with money can get the laws enforced as they should be. Legality's no longer a given; it's a commodity.

[@CarbonRollerCaco]

As soon as Big Business sees something's massively profitable, they storm in and conquer it. And rarely give a piss about why it was profitable to start.

[@UltimateInkling]

Such a shame gamestop has fallen, i feel so bad for the employees working there they dont deserve these harassments.

[@blubullie4850]

I got called the N word by a customer because I was new and untrained. He thought I was being rude to him because I let the other employee (who was supposed to help train me) explain to him we didn't have the cash on hand for his phone trade in and the bank was closed. BTW, I am considered one of the whitest people where I live, which makes that comment even dumber to me.

[@nighttrain_nealy]

I haven't shopped in Game Stop in years. But recently I went into one to get a Red PS5 controller. I told the employee what I wanted and even pointed to the box the brand new controller. I turned around for a second to speak to my friend, when I turn back around there is a controller in a certified used bag. I told him I wanted a brand new controller, he looked at me confused and said "they want us to sell the used ones first". He said it's $10 less. After telling him 2 more times that I'd rather a new controller, he just stood there, pretty much letting me know he was only going to see the used controller. I walked out and bought it from the Wal Mart across the street.

[@EmCoffee1506]

I had an employee at my GameStop just put the warranty on my Splatoon 3 pro controller without evening asking me. When he told me the price, I asked why it was so high & he told me because he put the warranty on there just incase my controller messed up. I told him I took very good care of my things & did not need it & you could tell he was upset by that. But imagine all the people that don’t catch them putting it on there. It’s just wild to me.

[@songoku9348]

Just another day at the office

[@drone_eye3726]

Some of their testimonies wasn’t GameStop fault they just had bad store managers, but GameStop do be trying to up sale you on everything

[@TalesOfWar]

A lot of the time, bad management stems from the top down. They should be doing a better job of getting better managers, though they don't seem to care

[@caiuslennary8671]

I worked for Sprint at a point in my life, and among all the crazy stuff that happened there, my favorite thing my district manager ever told me was "You're not lying to the customers, you're just not telling them the truth."

[@Polaroyce]

People always say to "Support Local" but why would i do that when "local" seems to either rip off customers and/or its employees.

[@bluemidnight5926]

Just by reading the video title, I'm transported back to 2012.

[@prtkng]

Walmart used to write people up that didn't get x amount of people to sign up for there credit card...I got written up a few times as a cashier before I switched to 3rd shift

[@jarielacevedo]

I remember back when I worked at GameStop my first retail job. First thing the boss told me “listen we’re gonna be selling black ops 3 so to reach the quota on season passes you have to tell the customers this….. to get the zombie campaign you need to get the season pass and then beat the story.” And in like “but you get it if you beat the game they said it already.” “But some customers don’t know that so just run with the scrip.”

[@boxxboyy3879]

GameStop doing the same thing they have been doing for years?! Say it isn’t so?!

[@regulardadhere8832]

Yeah what’s the hot take?

[@adapalis]

Been saying this for years, Gamestop is alive purely for the very few left still buying there. Use amazon, use ebay, use facebook marketplace.. But for the love of god stop giving Gamestop money. And as for physical games, doesn't matter whats on the disc. Ebay and amazon has plenty of proof that paying for physical will still give you value even if the disc is fuckin broken. People will still buy physical games far into the future.

[@CreepyUncleIdjit]

Another good reason to buy from eBay is that you'll generally get the complete product. I hate getting discs that are missing original covers and placed in random DVD cases. Kind of fucks up the aesthetics of my shelf when I've got a cheaply printed label on my game case or DVD case in my Xbox one row.

[@PurpleFury2375]

a few years ago I actually had a job at Gamestop, part time, one of my managers had me stock the shelves and stole games from behind the desk. I was promised Black Friday and they gave me no hours, they claimed they hired too many seasonal workers and I wasn't on the schedule. I asked what was going on, and I was told I would get more hours very soon. Well I went in after a bit to talk to them in person, and suddenly I was no longer in the system. They fired me without any word. The only thing I got was an apology. They took advantage of me knowing I had autism. Not my coworkers or my good managers though! They made it the best job I had, it just crushed me that it went down like that

[@k29king1]

I told a manager in a GameStop by my house when purchasing an OLED Switch when he began to pressure me into purchasing a warranty and insurance off. I told him off. I called him a Corporate Shill that sold his soul to the devil for GameStop and that I would never shop there again. He became mouthy back to me and called me an idiot for not getting the warranty. So I contacted corporate and made a complaint on him. Next time I went into the store the other girl working there with him was elevated to Manager and she actually thanked me as she said my complaint in him got him fired and that he was a tyrant. And I told her GameStop will turn her into a Tyrant too and that she should leave while she has a chance.

[@coolguybro421]

This channel is like eating bath salts and not drinking milk

[@Zodarus]

Without a warranty you have a week to return the game if it doesn't work (At least pre-pandemic) idk their policies now but that makes the warranty useless on a 5 dollar used game. I don't think the higher ups understand that. They should have done the buying and selling comic books idea with a limit of like 100 per month or something reasonable. There ya go, million dollar idea.

[@CreepyUncleIdjit]

I think it's a month now, but they bent the rules for me recently because I had ordered so many games at once that unless I spent a solid day testing them, I wouldn't know if one was defective. For all of their faults, GameStop, at least recently, has been more reasonable.

[@tolindaniel]

I have worked for a phone repair store for the past 3+ years as a remote technician. I have absolutely adored everything about what I do, and it the best job I have ever had. The people I work with all love what they do, and it's been a wonderful time. Last year, we were franchised by ubreakifix, and ever since employee morale has been at an all time low, constantly getting lower, as we are constantly pressured to sell their "Home+" device protection plans, as well as me as a remote tech suddenly being required to push ATT and Verizon extended protection plans. Our store and personal performance metrics are HEAVILY biased toward these insurance plan sales, to the point we are being told "Home+ sales are the only way we can get through winter" This doesn't even begin to cover the other customer service issues that have arisen from the change, that corporate support just does not care about. If only you could see our "internal Reddit" comment system... We were repair technicians who enjoyed our work and we're proud of it, now we feel like pressured insurance salesmen who happen to fix devices on the side.

[@brianworden7022]

I work at GameStop and well I'm turing in my keys next shift and most likely will cancel my pre-orders I have there. Working for them the past few months and well being forced to rip customers off when they don't know the value of certain older games that we still accept in trade. GameStop makes me feel dirty and I stuck at selling people Pro membership anyways.. they say "No" and "I'm like okay cool, here's your total." Unless that manager is watching me and then I go over the "benifits" of it. It is a soul sucking job.. and if it wasn't for the BS company it wouldn't be that bad of a place to work. The people I work with are cool and so are the patrons they make us rip off.

[@DaveGX]

GameStop ain’t going anywhere, Rich. People have been blabbing this “writing on the walls” nonsense for YEARS! They couldn’t even get BOUGHT when they were trying to get out! The difference between GameStop and BlockBuster is GS is VIDEO BAME focused, CONSTANT content consumption. BB’s focus was movie focus, *1 time* watch content, or however many times you want to watch. We won’t hardly have anything left if GS goes out of business. But guess what? There will ALWAYS be that MAJORITY that will continue to buy physical copies/products. THAT’S why GS will never go out of business, because NOBODY is stepping UP to replace them! I’m not saying I don’t buy how badly employees or even customers were treated/pressured. If GS goes out of business we’re all basically SCREWED out of outlets to buy games from because NOBODY is stepping UP and PRIORITIZING video games as their retail product! No, Rich. GS needs to *STAY* IN BUSINESS and LEARN from their mistakes! And people like YOU need to ACCEPT THAT and QUIT dictating what “needs to”happen to other companies, creators, etc, because you’re basically stating that video games need to/will die in doing so!

[@bradlyoverrated7223]

Sorry man, but GameStop is going bye bye. PlayStation just released their sales figures and it showed that 79% of their games were sold digitally and only 21% were physical. I love physical games too, but it's going to be a digital future whether we like it or not. It's not just video games either, as movies and books are also on the decline as well. I give physical games this generation and maybe the next one, but after that they'll become the next dodo.

[@AlxndrHQ]

@@bradlyoverrated7223 while I agree that the physical disks are dying out, if the XB One launch was any indicator, I think people will continue to object to being forced to go digital only

[@DaveGX]

@@bradlyoverrated7223 No it’s not. Games, movies, books, ALL of it has “been on the decline”. Yet libraries, book stores, outlets like BestBuy, WalMart, Target, etc, continue to sell BOTH physical and digital copies as long as they exist because there always be that majority that will never let go of physical products, especially where preservation is concerned. Besides, you need a physical outlet to play games from regardless. Some people can’t afford an expensive PX OR high end TV for that matter. Consoles solve this equation.

[@bradlyoverrated7223]

@@DaveGX Look, I'm not trying to make you mad. I'm just pointing out the consumer trends. The digital future is (unfortunately) the future. I'm perfectly aware that both physical and digital are sold, but in about a decade that will most likely change, especially for video games.

[@DaveGX]

@@bradlyoverrated7223 I already understand the tends. I’m just informing you that these discussions have been going on for years, and that’s it’s highly unlikely for said reasons GameStop or other retailers ain’t going out of business or completely digital. It just isn’t a reality without physical outlets, hardware, etc, to access our entertainment.

[@PhantomMenace.]

I love my gamestop near me i've gotten 2 PS5 for me and my girl.. I only go to gamestop to buy New console and controller if needed. My Gamestop doesn't rip me off like other companies do that lie about not having console's.. I can physically walk in and buy an Xbox Series X or Another Playstation 5 with no issue Atleast I got a luck gamestop. Feel bad for others out their

[@CreepyUncleIdjit]

The warranty and power up rewards upsell push has been an issue for over 15 years, and one of the big reasons I hated shopping at GameStop. I already said no once, you don't need to ask me two more times. No means no. If you look at all the companies that force those quotas, most are not in business or are about to go out of business. Comp Usa, Sears, Circuit City and Fry's Electronics, just to name a few. No one seems to have learned that focusing on selling warranties or other services is a losing proposition. Sell the products that people come in for, don't tie your whole profit structure to all these ridiculous and generally unnecessary add-ons. Historically, you might last a decade or two, but your company will go under.

[@redstratus97]

I shop at privately owned video game stores now and I don’t buy games where the full game is not on the disc.

[@WiLLiAmCreator]

I buy digital version games because I don’t want to keep switching disks

[@DOSFrost]

I worked for gamestop twice in my lifetime. Though my management was never as deceptive as this (some have even stuck their necks out for reasoning against district management) it really hasn't changed all that much. Please, no matter what retail shop you go to, do not blame the retail workers, most of the time it's not even the store managers. Most of the time they're just doing what they're told. It's a core corporate leadership issue.

[@gmtyph00n20]

I worked at GameStop for a short time. I experienced all of this and more. I worked during Black Friday PS5 launch and we were suffering terribly. Customers were vile, the GameStop promises were thinly veiled lies, and the amount of times I had to simply stretch the truth to sell a copy of Cyberpunk was abhorrent. In the surrounding area multiple managers were being fired for fudging numbers by automatically enrolling customers in PowerUp etc. I've worked an inventory, met with the then GM, who I found out later was stealing hours from employees and stealing product. If corporate wasn't railing you, the higher-ups were. I felt bad for my friends that I made there. I didn't sleep more than 3 hours a night for the entire Christmas season. I made 8.75 an hour. I still don't know why I did it.

[@mystman7722]

Not even RadioShack and Blockbuster got this bad PR when they disappeared into obscurity. Gamestop is master at burning bridges behind them.

[@therealjaystone2344]

Every retailer ever

[@diegomedina9637]

Yeah this isn't exclusive to GameStop

[@TheJohnmurphy516]

Back in 2014 my internet was terrible. I decided I wanted shotgun 2 total war but knew it would take a while to download it. So I went to a store and bought a physical copy. Well the cd was literally just a steam code and I ended up having to download the game anyway. Took more than 2 days by the way.

[@Salaundre]

When the warranties first came out for the games we couldn’t sell them. We the employees made the decision to cover accidental damage to sell them against corporate’s directions. They actually sold and we honored what we said. It forced corporate to accept it because sales were up on them and we got games to refurbish to sell used. The original was to cover defects found after the 30 day defect warranty. It was stupid.

[@srefis499]

I worked there for years back in 2009-12. And the worst thing about the "numbers" was- if someone came in to return a game or a console. That return would negate against your sales numbers. So obviously no one wanted to do returns. Glad I quit that job.

[@michaelhauser8115]

Welcome to retail... what a dead business model

[@diegomedina9637]

Yeah... But helps you build character so i actually recommend someone's first job being retail.

[@Derek_The_Magnificent_Bastard]

For me, ebay is what killed the used market in GameStop. You can get a used game that is only a couple of months old for half the price. At GameStop they would sell it to you for like $5 cheaper. LOL

[@rain1676]

Derek I choose you.

[@saluteyoursnorts]

Did anyone else get so sucked in that they forgot it was RTU. When Rich popped back up I was like “Oh yeah…”

[@user-hc3ko4qy2w]

👆⬆️⬆️👆 Congratulations fan!!🎉🎉🎉you just won a (PS5)🎁🎁on the giveaways.. send a DM 👆to acknowledge your prize.👍

[@nicodimus2222]

Some things never change. I started as a store manager with Electronics Boutique in 1999, and when we were acquired by Gamestop in 2006, the company culture changed radically (for the worse.) I tapped out after 18 months, and went to work elsewhere. Life is too short to be miserable every day. Everyone above the store level at Gamestop was a creep.

[@Slayer12349]

The only time Gamestop is ever good now is to get rid of games that are worth little, their holiday sales can be good especially the Switch, or that's where I got my PS5 from them by their pro membership email. So ya I'll buy from them only the very opportunistic way.

[@user-hc3ko4qy2w]

👆⬆️⬆️👆 Congratulations fan!!🎉🎉🎉you just won a (PS5)🎁🎁on the giveaways.. send a DM 👆to acknowledge your prize.👍

[@VeteranGamerX]

I'm not defending gamestop but every gamestop is different I know people who work at gamestop and they actually like it

[@shamwaymoonyos9578]

Used to work for ConpUSA as a service writer when I was 18-19 years old and the general manager wanted us to sell the cards. I did nothing of the sort.

[@Nelkhael1]

I worked for GameStop for about 10 years and I was fired at around 2013 for EXACTLY the same things these people are talking about. Sad to see nothing has changed at all.

[@Psmgamer]

I had a Pro membership last year and got some good deals through GameStop like games, controllers, battery packs for Series S controller. I like the $5 reward every month but never used it unless there was something I wanted.

[@arc8216]

Reminds me of something I seen in an old video the Rageaholic made on them. They are corrupt and will do anything to sell a game.

[@ComradeZeromus]

I used to work at a Bank of America and this is exactly how we were treated. If you don't get a certain amount of customers to open accounts/credit cards/loans EACH DAY your job would be threatened. My branch Manager even told me she could hire any number of other people who would be desperate for my job as a Teller. Another time the District Manager came in specifically to stand right next to me to watch and see if I was asking each customer if they wanted to open more accounts, even if they just came in for a simple withdrawal. And if they said no he'd pull me aside and say "why did you ask them that way? You have to tell them they need to open new accounts, not ask them" Like wtf, ok Mr. Jones you're getting a new credit card whether you like it or not, I'm not saying that to another human being. I'm glad I quit that shithole. If these companies don't even treat their own workers well, you really think they give a crap about their customers?

[@prayerpoint7241]

Every single time I go into GameStop and I buy something, they ask me about warranty.

[@ImarBenIsrael]

This is across the board . It's terrible that companies make compelled to do this but I will say everyone is grown , responsible and got the gift God granted of discernment of what's right and wrong . It's consequences for doin what's right and wrong but you gotta stand on something. You can't complain fully about other people forcing you to do something when you could just not do it . I know at this moment alot of grown folks goin read this and tell me and others reading all the reasons how they truly ain't in control of theirs lives and whatnot. Blame everyone and everything instead of saying listen I was complicit to the bullshit and hopefully I don't want that for myself and others or just accept that for the bread it can make you do things outside your integrity cuz hey the ends justify the means etc . Not to be ruthless cuz I empathize for both ends the one made to do grimy things and the one that have to order the grimy things upon someplace else but ultimately you and I all have our choices still. Just don't cry and complain, stand for what you believe in

[@Sonicstillpoint83]

Exactly! If it wasn’t an excuse at the Nuremberg trials then no one else gets to cry we were just following orders either.

[@ImarBenIsrael]

@@Sonicstillpoint83 damn that's dark but I get what you mean

[@Sonicstillpoint83]

@@ImarBenIsrael Unfortunately human nature gets really dark really quickly. We are a flawed lot. It’s becoming familiar with our own shadow self and then learning to control it that will allow us to have any capacity for doing good. When I was involved in government organization stuff, department of Education, and I saw all the corruption, I just disengage because I didn’t have it in me at the time to fight and I didn’t want to participate. that’s why I see the importance of standing on your principles and being willing to take actionable/tangible steps to defend them.

[@ImarBenIsrael]

@@Sonicstillpoint83 remember the movie boondock saints ? What was their quote . The true evil isn't evil men but the indifference men when evil is present and their inaction to do anything about it 🤔

[@Sonicstillpoint83]

@@ImarBenIsrael wow thanks! I had forgotten about that movie. Brilliantly said and salient point with the ring of timeless truth.

[@exactly1176]

Rich tomorrow : I treat Carlos like garbage and I force him to lie .. (yes I have an abusive relationship with my birds). Let's get into the news. Skibidi bop huuumm dada BOOM 💥

[@ChristopherToro]

When I tell a GameStop manager "Nah I'll just get it on steam", I get the dirtiest look 😂

[@jessicadaniel5653]

Two GameStops in Lincoln had all employees quit and left note on the door that they all quit.