GE Washer Repair - How to Replace the Shaft and Drive Tube Assembly

Need help replacing the Shaft and Drive Tube Assembly (Part # WH38X10019) in your GE Washer? Watch this how-to video with simple, step-by-step instructions for a successful DIY repair.
Don’t already have this part? You can pick up an authentic OEM part sourced directly from the original manufacturer here:
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Fix Part Number: FIX3652839
OEM Part Number: WH38X10019
Why you might need to replace the Shaft and Drive Tube Assembly:
1. Noisy
The information in this video is specific to GE Washers. To find a Shaft and Drive Tube Assembly specific to your model Washer, or to use our helpful model number locator, visit www.fix.com
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For more helpful Washer Repair videos, you can browse through the Washer Repair playlist on our KZbin channel: • Maytag Washer Repair -...
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[@DaGreat81]

Thank you! Successfully installed it! Be sure for the tub nut with the wrench that you don’t overtighten it or it’ll lock up the rotor

[@jeffreydebbe274]

I followed the steps exactly as laid out in this video. If you can change oil in a car, you can do this repair. There is no cheap workaround by replacing the $7 tub bearing, in fact, that’s probably not going need to be changed at all but I did anyway, since I had the thing disassembled. The shaft and tube assembly is 100% the culprit for producing the sound as loud as a jet engine during the spin cycle. You will most likely need to order a new hub nut and split ring. Due to the built up corrosion, I had to completely destroy the hub nut by drilling holes in it and breaking it apart. The split ring came apart when I tried to pry it off. Liquid Wrench is your friend during disassembly! Let it sit and do it’s job, wipe it and reapply and let it sit again. Additionally, I replaced the drive belt and this can be challenging. I used three plastic wire (zip) ties to hold it in place while I rotated the pulley. Once you get the thing taken apart, the rest of the job is as easy as it looks in this awesome video!

[@timk.9836]

thank you x1000. saved me a fortune.

[@Zakander]

Best video I've seen so far. Follow step by step and you can fix any part of this washing machine!!! 2 thumbs up

[@condor5635]

Buy yourself the $7 bearing and just replace that part instead of the entire $170 assembly. This bearing gets water on it after the main tub seal fails over years and allows water to seep down the shaft and pool onto the one main bearing. I posted a video with details on how to do it. Thanks for posting.

[@jimmoore7442]

sure is nice and easy with a new machine. Try removing that wash basket after years of too much detergent usage.!! nightmare

[@midnightjobs7401]

Good video no missing steps whitch is a plus on how to do videos thanks

[@sergioreyes389]

Gracias x éste video tan detallado. Estoy reparando mi lavadora viejita (9+ years old). Acabo de recibir las partes nuevas shaft drive and tub assembly, nut, upper bearing, y 2 arandelas. Con ayuda de éste video me será mucho más fácil volver a ensamblar todas las partes, sin que me sobre ni una... Gracias otra vez y ya les comentaré cómo sigue funcionando mi vieja ... lavadora,

[@mindyburns7536]

Our washer (GTWN2800D1WW) was only a couple of years old when the motor/inverter was taken out from a lightening strike. That was replaced. Ever since it sounded like a freight train during the spin cycle. It always made little noises since it was the older style turn and pull knob to start. It got to the point during the spin, which it sounded like it was spinning a lot faster than before, it wanted to dance across the floor. I adjusted the leveling legs a few times. I thought maybe they put the wrong motor in. At one point I heard a grinding sound during agitation, but it stopped some. Any suggestions on what could be the problem. We just got a new washer because I was ready to throw the old one out the door. lol

[@enzoenzokun8512]

Hi Steve , I have a problem to remove the agitator , my washer is a bit older then yours in the video , same maker and same thing , I have maybe a few model before . Anyway my basket move freely in the tub , look like it is not in the place that's way I would like to pull out the agitator to see what's looks like under it . How can I remove the agitator ? Do you have any video ? I saw one video before same as my washer but I didn't understand how you took it out , did you pull ? In the video you replace the old agitator with the new one and different shape .Thank you Steve or anyone can sand a video to help me .

[@lorettacaputo6997]

I am getting a bad grinding noise during wash and spin cycle. I have not taken the machine apart. I do feel a wobbly motion in the pulley when the belt is removed. If it turns out that the shaft and drive tube assembly is bad, can bad parts in the assembly be replaced?

[@prwood78]

You showed the step of brushing off a part with a wire brush, and then skipped the part where you removed it - in the next frame it was gone. How to you remove that part (the "split ring" I think?).

[@rosesheppard5449]

Replaced the shaft which was clearly broke. Now the washer walks across the floor, which it wasn't doing before. Any suggestions?

[@josephsfields]

Use the height adjustable feet to level the machine. This assumes the tub dampening (rubber) straps were replaced and in good shape.

[@Javesike]

What happens if the Shaft and Drive Tube assembly doesn't work?

[@topherd1011]

This was not very easy … actually quite darn irritating .. but thank you nonetheless!! 😂