Genie Aladdin Connect App Easy Quick Setup Guide in 2024

[@djbobo2005]

Very useful! Thanks!

[@easyliftdoor]

Glad to hear that!

[@AngelaBrown-pj6tp]

Thank you so much

[@easyliftdoor]

Great to hear!

[@genericdude6551]

I must have an older system because it isn't exactly the same as this. As far as the wifi setup goes, I followed all these steps but I can't get it to come online. More details should be provided about what wifi connection works with this opener. The app doesn't see my wifi even though the router is 5 feet from the opener and my smartphone connects and surfs through the router. My router can do a variety of connections using Network Authentication security modes WPA/WPA2/WPA3 along with WPA Algorithms CCMP-128(AES)/CCMP-256/GCMP/GCMP-256. There's also the issue that my home network uses my personal VPN (Wireguard). For now the wifi on my opener is inop. Also, I wonder if the wifi board can be upgraded to 5 GHz (preferred) or dual band. My router does both 2.4 and 5 GHz. Genie 7155-TKV Smart Garage Door Opener StealthDrive Connect

[@easyliftdoor]

We'll keep this in mind for our next overview videos, thanks for the feedback. Appologies about the trouble your opener is giving, unfortunately it's hard to diagnose without being able to bug test it ourselves. Genie openers sometimes will have interference issues causing them to fail to connect. We would suggest reach out to Genie support or whoever installed your opener. Sorry we couldn't be of more help.

[@hejsej9483]

Followed all steps. Light is blue, sensor and module are connected. When opening door, it beeps and blinks (as it’s supposed to), but garage door does not open. What gives ?

[@easyliftdoor]

The sensor should be green, showing a successful connection to your wifi network. If you have a successful wifi connection there may be another error that is hard to diagnose here in the KZbin Comments XD.

[@phat_gunpla_etc]

do you need a subscription and can it auto close/up when the car arrives near the garage?

[@easyliftdoor]

There is no subscription required to use the Genie Aladdin App! Unfortunately, at this time we are not aware of an auto open and close feature. This would probably be a safety risk, so for now the app lets you manually control the opening and closing of your garage with the app controls.

[@Coryds1]

Does this product work off of 5ghz wifi band?

[@easyliftdoor]

This Product works off a 2.4 Ghz band according to Genie specs. Most new routers can produce both channels.

[@quicksilver984]

Thank you very much

[@Benknot]

Trying to tie this into my google home, but it when signing into my Aladdin Connect account it wants a pin as well. I have know idea where to get it though.

[@easyliftdoor]

We unfortunately don't have experience with google home. The Pin was most likely set up when you first connect the device. We would suggest reaching out to Genie support for help. support.geniecompany.com

[@EnriqueRodriguez-mz6fw]

How can you stop the beeping? I had to reprogram it but it never did that before

[@easyliftdoor]

The opener will beep when connected and when operated via the app. Unsure about about beeping that continues after that.

[@alexhaasit]

What if i dont have the qr code or the original box with instruction? Can i still commect somehow?

[@easyliftdoor]

Very sorry to hear this, double check under both light covers for the QR. If the QR isn't present you'll need to contact genie for further assistance.

[@mackross]

My led won’t turn blue. Why?

[@easyliftdoor]

You may not have completed the steps within the timeframe it allows. If it's a wifi issue, your opener may not have a strong enough connection to your home wifi.

[@sergiovaldez1234]

My led is red heelp

[@easyliftdoor]

The genie company can help you trouble shoot their devices. Hope this helps. support.geniecompany.com