Genie Universal Wireless Keypad Programming Instructions

In this video we will show you how-to
Operate up to three different garage door openers or receivers from the most popular manufacturers in the industry! We'll show you how to program with rolling code and fixed code dip switch products manufactured since 1993 with working safety sensors . You'll catch a glimpse of the LEDs light and tones sound to let you know a button has been properly pressedWe also walk you through Setting a temporary PIN for neighbors or service workers that can easily be removed. When you need a keypad that is universally compatible, you can count on Genie.
Genie's Universal Garage Door Opener Keypad is a system for easy access to your garage without the need for a remote or a garage door opener remote. The Genie Universal Keypad is designed to work with nearly all manufacturers of garage door openers in the USA; to include Genie, Ryobi, Chamberlain, LiftMaster, Craftsman, Marantec, Linear, Stanley, and many more. This universal garage door keypad comes with the security of Genie's technology built in. Initial setup is easy and takes only 2 minutes to complete. The keypad features a flip-up cover to protect the keypad from the elements and lets you control up to 3 garage door openers. The keypad features a back light, which means you can easily see to enter your code even at night. A tone sounds with each button press to let you know your entry has been received. The included x2 AAA batteries are easy to change. Genie Dual Frequency technology in the universal wireless keypad helps to ensure the opener will respond regardless of possible nearby frequency interference. If your garage door opener did not come with a keypad this is a quick and easy upgrade that can be added to nearly any garage door opener.

[@timfisher6485]

This is the best video for the Genie Universal Wireless Keypad. I have looked at several others, but none of them explained how to deal with toggle switches. All the others had learn buttons to work with but this one went the extra mile to explain how to work with a Genie overhead with NO LEARN button. Thank you for explaining it. I even called the Jenie information line and they said just return it. My Genie Keypad is now working and I could do it again, if I had too.

[@medicalantiques]

Best description. Finally got it to work!

[@eddrichardson6893]

Worked like a charm - excellent video and verbal instructions. Thanks.

[@renato532]

Impressive on how I have problems with every product I got from Genie. The remote simply does not reset and I can't even start the process.

[@chetmyers7041]

Do not mount on wall until programming is complete, because you need keypad with you when on ladder at Opener Motor Learn Button. Leave battery cover off of keypad, because you will want to remove a battery when you start over. You MUST wait for backlight to go dark BEFORE you "start over." I can't wait fifteen seconds for light to go out, so I yank a battery.

[@mikeb1039]

@@chetmyers7041 all that still doesn't work. going back. Click It like we had for 15 years with no issues sitting next to Genie on the shelf. I fell for the nice packaging,. Doh

[@jamie9808]

No

[@jamie9808]

Lmk

[@derekbash5974]

@@chetmyers7041 same. Hey if u figured it out help a brotha out and lmk what the secret was

[@rogermark3572]

Great job i had mine work with in 5min of watchibg this video

[@MOZINGO801114]

I followed the directions perfectly and it still does not work. I have a blue max 12 dip system from 1992, (thats ID# 21 according to Chart A) Every time I put in the converted code, the led blinks rapidly after I put in the 9th number. That makes me think it’s the wrong ID number as it should allow me to punch in the full 12 numbers. I don’t know where to go from here. Please help

[@suzygurl0277]

We have this keypad suddenly stop working by entering the pin. No one change the pin. But the remote is working. How to fix it?

[@cdcooper79]

When I try to add a 3rd door, I press program 3 times and it starts flashing, I press 5 (it's still flashing), then I press the up/down button and it flashes red and stops the programming.

[@budbundy4014]

Thanks

[@eivetsnod]

Great instructions. Worked flawlessly. Thanks!!

[@sammodica7882]

I did not program my keypad before mounting - can i still program the keypad

[@ce7958]

Tried 2 keypads so far and no luck getting them to work. Genie garage door opener is from 1994. Keypad looks just like the one in video. How do I know if keypad will work with my genie garage door opener?

[@CM-to1qb]

Why did my keypad stop working after I programmed my van garage door opener?

[@markwong9129]

I just purchased this one. I failed the programming the first time and lost track of where i'm at in the keypad step right now. I press and hold the Program and Up/Down button at the same time for 5 second or more, but nothing happend. It's seems like i can't reset it.

[@GenieCompany]

Hi Mark - If you still need assistance with this we would be happy to help. First, if you are trying to reset the keypad, make sure all the lights are out before you press the program/up down arrows to reset. If you have done this and still not able to reset, please contact Genie customer support at 1-800-354-3643 for assistance.

[@getsunset]

It worked perfectly. Excellent instructions. Thanks Genie...

[@dave5334]

Instructions don't work with the chamberlain yellow learn button. I followed each step to the T. Specifically the step where you hold down the yellow learn button and then press the up/down. It says the opener is supposed to click but doesn't

[@GenieCompany]

Please contact Genie customer service at 1-800-354-3643 for programming assistance.

[@murof0078]

If you want to be pissed off. Step:1 Start drinking early. Step:2 follow instructions multiple times. Step:3 Drink more. Step:4 Try again tomorrow. Update...Step:5 Drink another beer and realize you didn't do a step Step:6 Crack another beer and enjoy the fruits of your labor and play with now working key pad

[@MidiPunk]

I'm on day two, time for a beer. Does it still work a year later?

[@kitto6063]

Why do you need a pin to close door?

[@mikep1569]

True. This is my first genie garage door opener and all the other brand that i had before you just hit enter or the down button to close a garage door.

[@buffy0828]

I have the ‘type 2’ learn code on the garage door opener and nothing happens when I hit “set”. It doesn’t light up. Garage is closed. I’ve held it down for several seconds and nothing happens to alert me it’s in programming mode.

[@sidparsio9173]

I was able to program it and it was operational. But, my clicker stopped working. When I activated the clicker, this keypad opener stopped working. I have a 2002 Liftmaster with a red button. I am going to return it to HD.

[@elijahcharles1107]

Can we see how to connect 2 doors

[@whobru]

worked perfect. the genie universal instructions in box were completely different..what is up with that genie?

[@GenieCompany]

You may have an early version of the keypad, prior to updating instructions based upon consumer feedback, reach out with questions 1-800-354-3643

[@Mikino1976]

Please help. I press the program and up down button at same time but it just stays red. No green reset

[@GenieCompany]

please call us at 1-800-354-3643

[@garrettmontgomery967]

so after some time fiddling around with this thing not working. here are the correct steps you need to perform in order to program it to a Genie Model 2024 Professional Line. May work for others idk…: These numbers correspond to the instructions in the manual. 1, 2, 5, 3 (ID#1), 4, 6 (make sure opener stops running and remote stops flashing), 7. hope this helps someone out

[@LorenzoJ0]

So how do I program two remotes? I can only seem to program 1 or the other. It's an Overhead garage door opener. If I use the learn function which seems is the only way, I loose functionality of the other opener.

[@GenieCompany]

Skip the clearing step when you program the second remote. So just go right to programming. and don't hold the learn button in for 30 seconds

[@supercawp8652]

Just curious, what would stop someone from changing my pin number and programming a new one to get in?

[@GenieCompany]

Hi - You cannot change the PIN without having access into the garage, and to the garage door opener hanging from the ceiling.

[@heiroot]

@@GenieCompany yes, the video went straight from finding the learn buttons to press and hold program and up/down. Was there a step missing?

[@340rps]

A 357

[@Sam_Son59]

How do you put a different pin number for door 2? For instance, I want 1234 for door 1 and 5678 for door 2. Directions make no sense for programming door 2. I have a Chamberlin purple button.

[@JorgeRamirez-zt6xv]

I had the same issue, then re-read the instructions. It is one pin for all three doors, but once you program more than 1 door you have to push 1, 2, or 3 after the pin + up/down to open that door. E.g., if my pin was 1234 and I wanted to open door 2, I would push 1234, then the up-down button, then 2 to open door 2.

[@sirpieman300]

This does not work for the silentmax 1000 series. The programming light does not start flashing at all after holding down the programming button making it impossible to pair the remote keypad with the opener.

[@badonebadproductions6768]

This doesn’t work with the red button

[@GenieCompany]

We would be happy to help you resolve any issues you are having programming your keypad. Please contact Genie customer support at 1-800-354-3643 for assistance.

[@seang3101]

Unable to add another garage door. Ever time I hit program twice, then hit 1 from the chart and the up/down arrows it goes red.

[@GenieCompany]

Please call us at 1-800-354-3643

[@ericb49]

Does the garage door need to be down for the programming to work?

[@GenieCompany]

Only if you are standing in front of the safety beams. This can be programmed with the door in the opened, or closed position, make sure the door is clear of any obstructions - reach out at 1-800-354-3643

[@bitppr6]

My keypad suddenly stopped working. I changed the batteries it still will not work.

[@lovesthebass]

I am trying to sync this with my Craftsman red/orange button opener. I follow the instructions and when I go to sync it, the opener clicks, but does not operate. Then the keypad ends up flashing at the end because it failed to sync. I tried literally everything. I reset it probably over a hundred times and tried, tried again. One single time, it correctly operated, then the keypad acted like it didn't sync correctly and constantly gave me a red lit keypad again like all the other times.

[@lB-ov3yn]

yea the instructions are really confusing. when u look for the door opener number look inside the panel of the actual keypad itself. as long as thats correct i kept trying it like 7 times and did the same thing until it worked. put in my passcode, put in the opener number and then dont hold the learn button too long, and then hit the arrow button a bunch of times this video helped more if im being honest m.kzbin.info/www/bejne/npTFqId-jNGHkLs

[@lovesthebass]

@@lB-ov3yn Yeah, I tried exactly what he did over 100 times. Every time, I could hear the actual motor click, but not fully engage to open/close the door. Then I would cycle through the entire list by hitting the open/close button and none of them would work. There were three times when I did something different and it actually opened the door, but it wouldn't actually sync the keypad. I tried to replicate it by doing the exact same thing, but it wouldn't open it again.

[@atalogisticsllc204]

Worked thanks

[@340rps]

This don,t work on my Marantec which has code 12. How does it get the signal as there is no learn button?

[@GenieCompany]

For fixed code programming, you can see the instructions here: www.geniecompany.com/files/en/programming-dipswitches/universal-keypad

[@JJ-nu8qi]

I get it programmed to my marantec 4500e and now my remotes dont work. Programmed the remote back in now the key pad doesn't work.

[@GenieCompany]

It sounds like your garage door opener has reached its maximum number of devices. You will want to check how many devices your Marantec can hold, and see if you can clear and restart programming any devices you have.

[@bobb6093]

With the factory reset procedure it appears someone can maliciously reset the the keypad rendering the keypad useless to open the garage door(s). What am I missing?

[@GenieCompany]

You cannot reprogram the keypad without having access to the garage door opener inside the garage (hanging from the ceiling)

[@bobb6093]

@GenieCompany I wasn't talking reprogramming, I said RESET PROCEDURE to clear the open/close code which is obviously stored in the keypad. Unlike the dumb keypads which don't store the code, just transmit a code depending on the keys you push. But, after thinking about it, any keypad is subject to malicious disabling by removing the batteries.

[@russellbarreno6495]

where the hec is chart b

[@mikeb1039]

Taking this pos back to HD. I've spent an hour + trying to get a fugging keypad remote to work. P*** on that. Will not reset holding the up/down and program buttons. Can pull the batteries, wait 5 minutes put them back and STILL won't reset. But trying DID stop all 4 or our car remotes from working..... Even this help video, give some TIMES in the description where SPECIFIC TASKS are shown. ie 5:47 - programming multi doors or whatever..........

[@warrenb9343]

I programmed the keypad to my garage door openers. Now my car-clickers do not work. Reprogrammed the car-clickers and the keypad does not work. How do I program the keypad and still allow my car-clickers to work?

[@JJ-nu8qi]

Did you find a solution?

[@sidparsio9173]

I am having the same issue. I do not see any replies from the manufacturer for this specific issue and it indicates that there is no solution for this problem.

[@JJ-nu8qi]

@@sidparsio9173 It won't work because the unit changes the code when you learn it to a new device.

[@sidparsio9173]

@@JJ-nu8qi Thank for your quick reply. It appears that I will not be able to have more than one opener for that garage door.

[@JJ-nu8qi]

@Sid Parsio If it's a marantec, you can use the prongs on the side to copy the code to a duplicate remote.

[@cye4270]

So I have tried this process several times for the past hour and my pad does not flash green. All I get are red backlighting. Even the initial clearing gives me a red backlight with a green flash. Entering the new code give me red backlight with tone, indicating the code is not accepted. What’s going on?

[@Mikino1976]

I get the same problem

[@mrstealyurgirl2467]

Blue

[@donquijote1750]

it’s too fast to next step and too complicated

[@edward9905]

Never worked for me. Most complicated set up ever. Returned it.

[@procrastinator547]

Have an old genie but there’s no learn button I’m stuck

[@GenieCompany]

Reach out to us at 1-800-354-3643 so we can provide you assistance!

[@procrastinator547]

@@GenieCompany was able to solve it thank you! Had to convert the dip switch to binary and use that for the remote, but everything works!

[@duckpond-studio]

I can't reset this thing? terrible mixed instructions.

[@wheeljack1227]

New build house with a Lift Master. Mine does not work and im pretty ashamed that I can't figure it out. Ive tried at least ten times with the direction. I give up, and hate this product and myself. Thanks for the failure.

[@GenieCompany]

Please reach out to us at 1-800-354-3643 we can walk you through it

[@geoffreyingram4753]

Does not work on Chamberlain with yellow button. Convenient that the support is only open while normal people are working😬. Dont waste your money.

[@JanaKrish-xn5bc]

Not working so frustratong

[@DeeTheBomb]

did not help at all

[@GenieCompany]

Sorry to hear the video was not helpful. We would be happy to help you program the Universal Keypad if you still need assistance. Please contact our customer support at 1-800-354-3643.