How to fix a push button cistern that does not flush. Without removing the cistern

If your push button cistern does not flush or is letting water into the wc pan, then here is how to fix it, showing the two most popular models and the different ways that they fit and work. No need to remove your cistern from the wall and pan to fix it.
To buy your Syphon take this link www.dereton33.com/page55.html .
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[@IgnasPlunksnis]

You're THE ONLY ONE who had a nice tutorial showing how to fix this. I tried to find manuals, other tutorials and NOTHING worked, but then you came in and saved the day! Cheers mate!

[@dereton33]

No problem pleased you fixed it ok.

[@2009nom]

I recently moved to another country and this video saved me calling and waiting for a plumber not knowing what the service would be like. Such a simple effective video! And I've learnt a new skill like someone else has mentioned! Thanks a ton :)

[@dereton33]

+2009nom No problem. Al.

[@starlight7825]

@@dereton33 ghhkxowod0s0q0000

[@rae321]

Was able to understand what was going wrong and fix it, all thanks to your video. Thank you!

[@uobguestaccount]

You, Sir, are a legend. Just as I'd completed watching a 'remove your cistern and replace the entire unit with a generic one from B&Q' video and expecting the usual 'lack of the correct tools make it impossible' or 'do 1 DIY job and create 3 more' situation, I saw this video in the Up Next list. As the unit is identical to mine (the new Geberit ones are seemingly blue now), i ordered one for prime delivery, and it was as easy as you say. Nice one.

[@dereton33]

No problem

[@OpticalArxenal]

Adult pleb here, learning how to fix things! :D Thanks! :)

[@DebbyEdwardsDebbyB]

Well impressed! Clearly the other half has no time to try to fix an inconveniently timed broken push button flush....and I’m not prepared to to leave it...only gone and fixed it, haven’t I? Watched the vid 3 times, worked like a charm. One happy momma 😬

[@dereton33]

Well done Debby.

[@AA-os1sg]

Awesome

[@XReyOnline]

Thanks for your advice. Managed to fix my cistern. If you are ever in Barcelona, give me a shout and I'll buy you a pint (well, I'm sure it has to be more than that!!!)

[@flaninho10]

thanks for the very useful video guides as always

[@cnguyen3734]

You are the best! Thank you for helping me on a Friday night before a long weekend and no plumber is available.

[@dereton33]

No problem.

[@liangwang1699]

It's so so so so helpful as I almost try to break thses two buttons until I see your video. Thumb Up!

[@dereton33]

Thanks.

[@richbrowning5890]

I managed to break the bloody loo on New Year's Eve. So glad I found this video. Now have a working loo for New Year's Eve. Happy New Year.

[@dereton33]

Happy new year Rich.

[@helenachevallier128]

Thank you! This really helped me, both to figure out what was wrong, and then to fix it! =)

[@davidpost6902]

Thanks for a great video, this has now given me the Confidence to sort my cistern out .

[@dereton33]

No problem.

[@peterjowsey7626]

Many Thanks for this! Really helpful advice that made my life much easier with a simple DIY repair job rather than an expensive plumber call-out.

[@dereton33]

Thanks Peter for the kind donation.

[@peace-outreviews9478]

thanks dereton, i had 2 issues with my toilet, both of them now fixed thanks to your vids.

[@dereton33]

PEACE-OUT Reviews No problem.

[@paull123]

Great video as usual. Thanks, very well explained.

[@pistolpete3393]

Thank you so much for sharing your knowledge. It makes it so much easier to get on with the job. Your teaching is clear and easy tounderstand.

[@dereton33]

+Pistol “pistolpete” Pete Thanks pete. Al

[@ramamanzart7954]

thankyou, it was so helpful as you showed me the new type of system and all the other videos I watched didn't, and i was at a loss !

[@dereton33]

No problem.

[@jessamygoddard4112]

Thankyou for the help! Just what I needed! Take care xxx

[@dereton33]

Thanks.

[@sanosh-vy5wb]

🎇🎇🎇🎇

[@suecox2308]

Thank you so much--I own the second type and it's helpful to know the inner workings and how to replace the doings.

[@dereton33]

No problem

[@heathermcpherson9997]

You helped me fix my lol this morning!!!! Very grateful for step by step talk through! I learned such a lot!!! 😁

[@dereton33]

Glad I could help!

[@heathermcpherson9997]

@@dereton33 instagram.com/p/CIajzBqn4LW/?igshid=1idh1aoljpbib

[@roydebarros9991]

You're demonstrations are so good, even an idiot like me managed to fix my cistern buttons. Thank you Sir.

[@dereton33]

Ha ha no problem Roy.

[@gwenaustin1654]

Thank you so much. You have made the job a easy one.

[@chuffa104]

Very helpful! Clearly explained - many thanks! :-)

[@juliahazell2456]

Thank you for the clear instruction. I am so proud of myself, after watching a couple of your videos I was confident enough to take out the faulty part, got a replacement from the plumbers, and put it all back together!!! Thank you for saving me a callout charge 🙏

[@dereton33]

You are so welcome!

[@juliahazell2456]

@@dereton33 I fixed this one but couldn't fix the other one. I've just replied to the thread again 🤣

[@roberthocken2041]

14:26 - 23:08:23 Just a message to say thank you for your knowledge and sharing. I had this problem and just solved the issue due to watching your video - thank you .

[@dereton33]

No problem Rob.

[@davelinkson1]

Was working on the 2nd gigbert valve just today as was maladjusted and the video popped up tonight thanks for the extra info Al..

[@dereton33]

No problem

[@justmarialing]

Brill! You explained it so well. I'm going to give it a go... fingers crossed. Thanks for that

[@dereton33]

No problem, have a go.

[@stephenwalker3127]

Excellent, very clear description. Many Thanks

[@dereton33]

Stephen Walker No problem. Al.

[@sharonferriman6239]

Amazing! thanks so much, well explained and saved us a plumber visit..........

[@dereton33]

+Sharon Ferriman No problem.

[@gabrielapetrova5617]

thank you so much sir! This was the most usefull video I have watched on youtube!

[@dereton33]

Thanks for your kind comments Gabriela.

[@JavierArellano]

Thank you for this video!

[@johncroasdale1992]

Excellent Video I’ve just sorted our bathroom one out by following your instructions thanking you

[@dereton33]

No problem John.

[@mattkaia1932]

Love your videos,my push button siphons gone,didn't have a clue how to change it until this video.thanks.oh I've subscribed.👍

[@dereton33]

Thanks for the sub! Have a nice Christmas Matt.

[@mattkaia1932]

@@dereton33 you too,wish me luck on my push down siphon.all the best my friend.👍🌲

[@hasanyilmaz4257]

it was quite helpful , thank you so so much

[@usbdah]

thank you! I was able to help my sister fix the toilet with the help of your video

[@dereton33]

No problem.

[@amandamacdonald7836]

This is super and so easy to follow thanks!

[@dereton33]

No problem.

[@robjosling2816]

Thanks for this video - really useful, thank goodness you posted it :)

[@twikiriwhi]

Thank you Sir.... you have saved me money calling a plummer.... much appreciated.

[@dereton33]

No problem.

[@sahilpathania9630]

Thanks , your method solved my problem within minutes.

[@dereton33]

No problem.

[@opentrail]

Thanks for sharing. My button has a thin flexible pipe to the Syphon. Do you have a video how to get them flushing again? Its worked for years then suddenly there is no pressure/feedback from the button to engage the flush.

[@dereton33]

I do not have a video on those , but check the pipe is not leaking and the ends are tight, after that it will be your syphon faulty.

[@gilyaron1290]

Simple but brilliant. Thank you!

[@dereton33]

You're welcome!

[@marieberlhe9529]

Thank you dereton was massive help 😁

[@dereton33]

No problem 👍

[@annnaden2992]

Thank you I fixed my toilet when I had covid19 and in isolation thank you so much xxxx

[@dereton33]

No problem Ann.

[@ToasterTantrum]

Thanks so much. Clueless without this.

[@dereton33]

No problem Tom.

[@peekaymensah9884]

I'm so grateful sir, you've really helped me.

[@dereton33]

No problem

[@susanrosenthal2686]

Life saver! Thank you

[@dereton33]

No problem Susan.

[@chadhaboy]

Thank You, i was able to fix my toilet flush with the help of your video

[@dereton33]

No problem.

[@Borntoberiled]

Al you just saved my life!

[@dereton33]

No problem.

[@anjalivishalsaxena9138]

Thanks for the info sir I am from India

[@christinaoke1790]

Thanks for sharing 👍mine is one of those built-in with side push button. I will have to get someone to help as it looks complicated 😕

[@dereton33]

No problem 👍

[@DeeZeeBee]

Brilliant, thanks.

[@dereton33]

No problem.

[@tyroneclarke2560]

thanks for the video got my toilet flushing again

[@dereton33]

+Tyrone Clarke . No problem.

[@raym3325]

Awesome thank you for this. I'm having problems finding a replacement for ours (the first one). Is there another type I can buy or it must be identical?

[@dereton33]

No it has to be the same.

[@raym3325]

thanks@@dereton33 ! i will continue for my search, i did find some selling it for $150~. but at $300-$350 i can replace the entire toilet!

[@hauptmannLEGAD]

thanks Sir that was helpful!

[@dereton33]

You're welcome!

[@joeazzopard8472]

Many thank's has helped me a lot

[@dereton33]

No problem

[@warrend2845]

Thank you , I'm a student and you just saved our house £40 (or 40 pints at the bar)

[@dereton33]

Wow only a pound a pint .

[@donlucey]

You fixed my problem. Thank you.

[@itsgabony]

Hello thanks for the video can you please tell me do I need to change like for like or can I use a different brand?

[@dereton33]

Like for like.

[@itsgabony]

dereton33 thanks

[@hannasour1337]

Thank you!!!

[@dereton33]

No problem.

[@TheAbuDhabiLife]

thank you alot, you helped me to fix my broken toilet flush

[@dereton33]

No problem.

[@drejanor]

It worked!

[@callumfs]

Hey Al! The pipe you used to turn the water off is leaking on my toilet. I've turned it off so it doesn't leak anymore but this has stopped the cistern from filing. Any ideas what might be causing this leak? And how to fix it?

[@dereton33]

If those valves leak all you can do is renew them.

[@robver26]

So helpful; thanks

[@dereton33]

No problem.

[@hameedaldeleemy7331]

Thanks

[@vikasagrawal3458]

My geberit dual button flush valve (261.157.00.1) works only if i keep pushing the button down and it stops as soon as I lift my fingers up. What could be the issue?

[@dereton33]

Vikas Agrawal A new one is your best bet, I have a video on how to change them. Al.

[@johnnybrew1]

Hello Al, there's a bit of a problem with a push button toilet (seven years old) in a relative's house. When pushing the button the toilet does flush but only after pressing the button fully in and holding it in until the toilet flushes. It does eventually work but flushes slowly. What adjustments, if any, do you suggest could be made?

[@dereton33]

johnnybrew1 Check the water level is correct, remove the dual flush plug from the syphon if it has one or renew the complete syphon. Al.

[@johnnybrew1]

dereton33 Thanks Al, I'll try it.

[@juliahazell2456]

Hi, pls can you help. I've got the 2nd one but my lid button is oblong (still has 2 prongs like yours) The button on lid is moving fine, but plumber supplies can't sell me the fixing because the lid button is round. Surely the part for the cistern should work if I use my own lid button? No one knows what model fixing I have because it's un -marked?! Hope you can help or I might need to buy a whole new toilet!?

[@dereton33]

Hi Julia, I would just get the complete syphon part, you do not need to replace the whole cistern.

[@juliahazell2456]

@@dereton33 thank you. I'm sure my lid and button will still work with the main syphon.

[@juliahazell2456]

@@dereton33 where did you buy your double flush one please? What brand was it? I've tried two other suppliers and said my square button is fine i just need the inside but they can't help! So frustrating. Thanks!

[@tjbrison]

I have two brand new push button cisterns - identical to the first one in your video - one flushes fine the other has nowhere near the same amount of 'force'. The slow one is upstairs - but this shouldn't affect the flush, surely? I would love to know why?

[@dereton33]

No it would not. Check the water level in the cistern. At worse renew the syphon.

[@tjbrison]

Hi, thanks for that - but if you swap the syphons over - from the loo upstairs to the loo downstairs, both syphons work fine in the downstairs loo, but neither work at full force in the upstairs toilet. Both toilets are new and identical and both have same water level. That's why I havn't gone and bought another.

[@dereton33]

Is the upstairs a different pan? If it is, then it could be one with a restricted inlet from the flush syphon.

[@girlsdrinkfeck]

i got the later style dual flush one that isnt screwed omto the cistern lid ,but everytime itll do a big flush never a small flush only so both seem to go down regardless how to place the cistern lid on or the button degree,i think its just a fiddly design

[@dereton33]

They are a pain.

[@KuppOTee]

Hi can you help. When I pop my push buttons out the robs are not attached to them. only the crome button pop off. Is mine a different type of button?

[@dereton33]

michael smith Yes that is a different one but its ok.

[@tiennguyen07]

thanks heaps

[@dereton33]

No problem.

[@penelopepennington3838]

THANK YOU,!!

[@dereton33]

You're welcome!

[@Helen25243]

Can anyone help? We've recently changed to dual flush cisterns. (basic ones from B&Q) The upstairs one works fine but with the downstairs one we have to hold the button down 'til it's finished flushing. We've tried lifting the lid and comparing it with the upstairs one which flushes when you press the button then let go, but downstairs one still won't flush, unless you hold the button down. Both WCs were fitted by a qualified plumber. Any help would be appreciated.

[@Helen25243]

Yay!!! Managed to work it out myself. Now working perfectly. The little plungers were too short, turned them until they were slightly longer! Clever me!

[@dereton33]

Well done Helen.

[@lizasmith2675]

Helen25243 I have this same problem with my push buttoin toilet what do mean too short ?

[@Helen25243]

liza smith Lift the lid off and you will see 2 black things that look like screws. One has a red collar the other blue. You can lengthen or shorten them by turning them. The problem with mine was the ‘screws’ weren’t reaching the plunger when I pushed the button on top of the cistern unless it was held down. I lengthened both of them and it worked. I push the button on top of the cistern and let go, now it flushes without having to hold the button down. Hope this helps.

[@Helen25243]

Liza smith Hi Liza, have just looked inside the cistern lid. One ‘screw’ is blue one is black, no coloured collars on mine. Turn each screw until it becomes longer and try flushing. It worked for me. Let me know how it goes.

[@juvysmith5007]

Thank YOU.I Will now fix my running toilet.

[@ryanabbott3042]

I've just installed two of these push button units but they have the Cable between the button an unit as soon as you let go of the button, it pops right back up. no amount of ajusting seems to sort it! any ideas please?

[@dereton33]

Ryan Abbott A new unit is the best way.

[@thedeserthead]

dereton33 figured out the problem as the button was being pushed down, the internal overflow tube on the outlet was pushing up and hitting the bottom of the button. if you know what i mean? hacksawed a few centimetres off the internal overflow and that sorted it!

[@icespeckledhens]

What is the correct level for the water in a cistern?

[@dereton33]

+icespeckledhens . There will be a line in the cistern which is the water level line, if not fill to about 2 inches from the top of the syphon.

[@josht8288]

There are 4 flush valves that I have worked on one lifts of with the rods. two you pop the rods out to access the stupid plastic screw that always get damaged. Three fluid master make one with a cable that unclips from the button. And four the whole crombe button unscrews this is normally only on a single flush cistern. Hope that helps someone.

[@dereton33]

Joshua Trevor Thanks for the extra info Joshua. Al.

[@charliecrowther7486]

I have exactly this model and need replacing it. What's the model number please?

[@dereton33]

Its in the description under the video.

[@Mark-ij2nh]

I put my toilet in and its been great for 3 tears now i find when i push the little button it flushes the sane amount as a big flush is there a quick fix or is the mechanism playing up. It's like the one in your video

[@dereton33]

You will need a new inner part. It is a Gerbrit part.

[@Mark-ij2nh]

@@dereton33 it should not break this quick though surely i only had it 3 years and I'm the only one who uses it. Its an estilo toilet from homebase

[@brianbotterill5820]

Dear Al, a video you showed about the merits of the dudley. 88 syphon, the toilet you showed didn't have a handle on! Can this be fiitted to a push button system ????

[@dereton33]

Not a push button sorry.

[@brianbotterill5820]

@@dereton33 OK al, didn't think it did,thanks and keep up the good video's Vbrian

[@akashmate907]

nice explain I like this video I'm 1 ridiculous please explain to dip li

[@dereton33]

AKASH MATE Sorry I do not quite know what you mean to dip li.

[@deanfpv1016]

But its the water inlet valve that determines the water height in all cisterns. Not the flush mechanism. I do this everyday.

[@lostinasia888]

I took out both buttons then I saw there is no screw inside ! Gosh ! How to proceed ? Thanks

[@dereton33]

A different type to the one shown. Just twist it anticlockwise to remove it.

[@marionrichards1080]

Single button, lid won’t come off, outer ring that hold button won’t turn. Searched everywhere no fix?

[@dereton33]

Just pull hard up on the lid it will lift the syphon up with it.

[@marionrichards1080]

@@dereton33 thanks for your reply but I did this & the plastic part inside snapped

[@leannegray9369]

How do u increase and decrease full and half flush

[@dereton33]

You cant.

[@leannegray9369]

@@dereton33 on the gebrit u can

[@dereton33]

A yes forgot that one.

[@leannegray9369]

@@dereton33 so is it down to increase and up to decrease? Very confusing how that works would have thought opposite.

[@simplefaithforall3174]

I love toilets!

[@rgoilo656]

Why so complicated. I would also replace the water vale for a normal toilette faucet. No need for a screwdriver.

[@jmdds]

You should have shown the symptoms before fixing the problem .

[@dereton33]

Why is everybody so negative these days.?

[@OpinionatedMonk]

Ok so first, literally STAB the stop valve with a screwdriver, occasionally turning the screw - slightly. Stab stab stab.

[@rachel4555]

my toilet will drain water for about a second when you flush and then not fill up the tank with water again. I'm not sure how else to explain this but I'm honestly at a loss

[@dereton33]

Valve is blocked or you have low pressure water, with a high pressure valve fitted.

[@GETTHEDEUCE]

Change it with this www.wickes.co.uk/Fluidmaster-Button-CDFV+B-E-Fill-kit/p/118744

[@tlotlosenai7304]

So you don't FIX you simply replace which means title isn't accurate

[@dereton33]

Don`t be picky it doesn't suit you. I give my valuable time over to help people save money on plumbers fees and how to FIX things yourself. This is my normal responses'. Al, You have helped so many people, myself included (several times) and saved us all quite likely thousands of ££££ . You’re the only plumber I trust.

[@awwaller]

...so basically buy a new one? Not really a repair.

[@dereton33]

Can be fixed just easier to renew.