How To Fix Dell Boot Loop - Stuck Restarting Error

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PC Monkey

PC Monkey

Күн бұрын

Пікірлер: 857
@PC_Monkey
@PC_Monkey Жыл бұрын
This video has been updated here: kzbin.info/www/bejne/hGi6gGh7pr-jeKc Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
@PC_Monkey
@PC_Monkey Жыл бұрын
1. Can you find any Repair or Recovery options in BIOS? 2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
@alekid
@alekid Жыл бұрын
You saved me from endless pain. In my case it was the CMOS battery. I never knew such a thing existed on a desktop. If it wasn't for your video I would have thought it was time to change the power source or maybe the PC itself, cos all I found online were the same answers. So thanks a lot! By the way, in my case it came to the point where I couldn't boot the PC anymore. Totally dead. So it doesn't just affect the BIOS clock but might prevent the system from booting. I clarify this because, again, many people online insist it's just for bios memory and that a computer should still boot even with a dead battery. Not true with my PC. I have a Dell.
@PC_Monkey
@PC_Monkey Жыл бұрын
Glad your all set :) Always here if needed !!
@stephenhogg6154
@stephenhogg6154 2 ай бұрын
@@PC_Monkey I changed the cmos battery and the PC went from repeatedly booting and failing (with the fans going on and off) to the fans working but the hard drive failing to engage completely.
@sarawoolf1173
@sarawoolf1173 9 ай бұрын
My endless reboot ended up being an OS issue. Your video helped me fix my issue and i was able to reinstall the OS and immediately then uploaded all my family photos to the cloud. I was so upset thinking I was going to lose them. Thank you! thank you! Thank you!
@PC_Monkey
@PC_Monkey 9 ай бұрын
Glad your all set :) Always here if needed !!
@cassandranorthrup683
@cassandranorthrup683 Жыл бұрын
you are amazing, dell support was trying to charge me $90 to fix this problem over the phone. you are a true hero thank you so much!!!!
@PC_Monkey
@PC_Monkey Жыл бұрын
Glad your all set :) Always here if needed !!
@elizabethtorres6069
@elizabethtorres6069 2 жыл бұрын
💻This is the reason why I Subscribed to your channel. You clearly explain everything step by step. Your videos have helped me in the past with other computer issues. Thank you so much for your expertise.💻💕
@PC_Monkey
@PC_Monkey 2 жыл бұрын
Thanks for the kind words Elizabeth! Glad to be of help :)
@JasonSpitzMI50
@JasonSpitzMI50 Жыл бұрын
Amen
@juliennwachukwu9615
@juliennwachukwu9615 Жыл бұрын
Thanks a lot my computer was restarting for hours until I saw your video.I don’t know much about computers but I managed to fix it in one try, after following your instructions my computer has restarted and working now. I will ask my husband to do a thorough look at why this had happened so I don’t mess up my computer or loose important documents. Thanks again
@PC_Monkey
@PC_Monkey Жыл бұрын
Glad your all set :) Always here if needed !!
@DerrickBrooks-fr9cj
@DerrickBrooks-fr9cj Жыл бұрын
Wait same here but he is using a dell laptop I’m using a dell computer pc
@laneyljk
@laneyljk 20 күн бұрын
What was your issue same problem for me
@danes62172
@danes62172 Жыл бұрын
This video saved me from having to actually go into the office! 😂 Thanks!
@PC_Monkey
@PC_Monkey Жыл бұрын
LOL Happy to help :) Always here if needed !!
@RachelleRoss
@RachelleRoss 11 ай бұрын
Thank you so much. After several hours of troubleshooting, your video showed me it was the usb the whole time
@PC_Monkey
@PC_Monkey 11 ай бұрын
Glad your all set :) Always here if needed !!
@clarityy1082
@clarityy1082 Жыл бұрын
Thanks, man, it was an easy fix. I just unplugged an external hard drive. First time this ever happened to me. Thanks!
@PC_Monkey
@PC_Monkey Жыл бұрын
Glad your all set :) Always here if needed !!
@Mystic-mountains
@Mystic-mountains Жыл бұрын
Thank you so much for this video!!! My work computer would not boot and I missed 2 days waiting on a new one only for it to not work as well turns out I just have to unplug my mouse 🤦🏻‍♀️ your a life saver!
@PC_Monkey
@PC_Monkey Жыл бұрын
Glad your all set :) Always here if needed !!
@tamaawa
@tamaawa 11 ай бұрын
You're the best! I unplugged the charger and the usb extension I had to plug in my headphones and keyboard and it worked!
@PC_Monkey
@PC_Monkey 11 ай бұрын
Great to hear !! Always here to help :):)
@JoyKiyota
@JoyKiyota Жыл бұрын
First suggestion worked! Thank you ❣️
@PC_Monkey
@PC_Monkey Жыл бұрын
Great to hear !! Always here to help :):)
@akshayasubramanian4311
@akshayasubramanian4311 9 ай бұрын
Thank you so much! Reinstalling the OS image worked for me
@PC_Monkey
@PC_Monkey 9 ай бұрын
Great to hear !! Always here to help :):)
@hof821
@hof821 2 жыл бұрын
hey can you help me with my “ HP Stream Laptop 14-ax0XX “ it turns on and after the hp startup it shuts down and turns back on repeatedly, would be much appreciated if you could . ❤
@PC_Monkey
@PC_Monkey 2 жыл бұрын
Are you able to try the steps seen here? kzbin.info/www/bejne/laKpXqKnhdehba8. If so, what was the result of the diagnostic scan?
@Maya38438
@Maya38438 2 күн бұрын
Thank you so much for your help. You helped me a lot. This worked! 😊 Happy new year! God bless ❤❤ Subscribed! 😊
@PC_Monkey
@PC_Monkey 2 күн бұрын
Happy to help :) Always here if needed !!
@janihernandez8344
@janihernandez8344 8 ай бұрын
Thank you for sharing because you saved me from missing any work. This worked awesome!
@PC_Monkey
@PC_Monkey 8 ай бұрын
Happy to help :) Always here if needed !!
@cihanbayrak2895
@cihanbayrak2895 Жыл бұрын
Thanks a lot for this helpful video, already liked and shared your video and i´m sure it´s not the last video i´ve seen from you. Thanks again, restoring OS helped on my laptop.
@PC_Monkey
@PC_Monkey Жыл бұрын
Glad your all set :) Always here if needed !!
@bingbingbongbong2829
@bingbingbongbong2829 Жыл бұрын
Hello I really need help! Nothing was wrong with the diagnostics scan. When I went into BIOS the time was wrong. I changed that but it’s still stuck in a boot loop. The dell icon shows, then my laptop says it’s updating, then it just restarts and repeats this over. In boot configuration the boot sequence shows Windows Boot Manager, UEFI (with a long sequence of letters and numbers), ONBOARD NIC (IPV4), ONBOARD NIC (IPV6). I don’t really know what any of this is and it’s different to what you showed in the video. You mention about switching to Legacy but I’m really confused on what to do! i really hope my laptop can be fixed quickly without taking it apart or having to do anything too confusing. Thank you!
@PC_Monkey
@PC_Monkey Жыл бұрын
1. Were you able to find any Recovery or Repair options in BIOS? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@bingbingbongbong2829
@bingbingbongbong2829 Жыл бұрын
@@PC_Monkey There were no recovery or repair options in BIOS. And no I don’t believe anything like that could have happened to my laptop! I installed windows 11 onto a USB and I’ve tried to boot using that but I’m still running into issues. Apparently no feature or quality updates can be uninstalled. Startup repair nor system restore are working either. I think I might have to fully restart my laptop. Would you be able to advise on how to do this? Thanks for getting back to me, I appreciate it
@PC_Monkey
@PC_Monkey Жыл бұрын
@@bingbingbongbong2829 If the diagnostic scan passed everything, and there were no recovery or repair options in BIOS, your last option would be to reinstall Windows as seen here; How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE You said the new install isnt going through?
@bingbingbongbong2829
@bingbingbongbong2829 Жыл бұрын
@@PC_Monkey Hi again. Yes, I downloaded windows 11 onto a USB hoping my laptop would boot from that, it did not. Troubleshooting didn’t allow uninstallation of any updates, nor did the system restore or startup repair do anything. Following some tutorials, I tried some things in the command prompt tab in advanced options, I found my laptop was unable to copy boot files and couldn’t find any solution to this so gave up. I used support assist OS recovery as I just wanted to wipe everything from my laptop and reset to factory settings, but immediately this stopped because of an issue with the operating system. I believe the pop up said something about an error and missing something with the OS. I’m not too sure, but now when I turn on my laptop there is nothing to boot from at all. The previous boot configuration was Windows Boot Manager, UEFI (with a long sequence of letters and numbers), ONBOARD NIC (IPV4), ONBOARD NIC (IPV6). Now it just shows ONBOARD NIC (IPV4), ONBOARD NIC (IPV6). I really hope I haven’t messed my laptop up I have no idea what else I can do now :’)
@PC_Monkey
@PC_Monkey Жыл бұрын
@@bingbingbongbong2829 If the install failed with the install media, I would try it in all the USB ports as some computers only will accept one of them for this operation. If none work, you may have an issue with the drive after all. I would then try replacing the drive and trying the install again
@heatherbuller3614
@heatherbuller3614 Жыл бұрын
hi i have a dell latitude laptop. i cant get the exact number or model because i cannot access the main settings. its quite a big one if that helps. however i cannot get into bios. i cant even turn it on. When i plug it in, the keyboard lights up for a second then the logo appears on a black background and nothing happens. it has a screw on case.. PLEASE HELP
@PC_Monkey
@PC_Monkey Жыл бұрын
Sounds like your on the correct video. Have you tried the steps seen here? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@umadevi11112
@umadevi11112 7 ай бұрын
Super bro 3 rd one worked for me.Good work😊
@PC_Monkey
@PC_Monkey 7 ай бұрын
Great to hear !! Always here to help :):)
@larasputi794
@larasputi794 7 ай бұрын
Yeaaaay.. it works for me.. I didn't have to press the F12 or something else.. what I did was just unplug external keyboard and mouse.. thank you very much..
@PC_Monkey
@PC_Monkey 7 ай бұрын
Glad your all set :) Always here if needed !!
@BriBriBriBri.
@BriBriBriBri. Жыл бұрын
Hey , I followed the test instructions and nothing came back besides a “The AC power adapter wattage and type cannot be determined. The battery may not charge.” When I exit the test , it continued to be stuck on the restart & updating screen 😩
@AaronWhite-rz9je
@AaronWhite-rz9je Жыл бұрын
All test came back successful. No faults. Both hard Drives, BIOS, and the Operating System. Legacy Boot Mode is not supported on this platform. Startup Repair couldn't repair the PC. This gives me the option to go back to "Advanced Options". And That came back Successful.
@PC_Monkey
@PC_Monkey Жыл бұрын
If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system. How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE Create Windows 10 Install Media FREE: kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE Create Windows 11 Install Media FREE: kzbin.info/www/bejne/mpLGqWmNh9B8gNU If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
@SamuelSamuel-x5u
@SamuelSamuel-x5u 3 ай бұрын
My computer is like really old like from 2009 or sum it was my dads old one and ive been trying to fix this from this year.i tried pressing F12 but it didnt not work it only opens Setup and it makes a beeping noise and then it just turns off.
@davidmiles1191
@davidmiles1191 Жыл бұрын
I noticed you had mentioned BIOS updates before moving on to the OS reinstall. Do you happen to have a video about BIOS Flash update from the one-time-boot menu? I could not find it if you do and I would be very curious to learn how that should be performed. Your videos have been super helpful for me and I appreciate how clearly you break everything down!
@PC_Monkey
@PC_Monkey Жыл бұрын
Thanks for the nice comment :) Can you access BIOS at startup? If so, can you find any Factory Reset options there? If not, you can try a manual BIOS reset as seen at 9:14 here: kzbin.info/www/bejne/fnnaq3RpbNdnm5o I dont however yet have any videos showing how to flash update or download BIOS as any error could brick computers. I prefer not leading many new people down that road at this time. Sry :(
@larasputi794
@larasputi794 7 ай бұрын
Thank you very much! In my case I just needed to unplug my external keyboard and mouse.. no need to press F12 or something else.. thank youu..
@PC_Monkey
@PC_Monkey 7 ай бұрын
Glad your all set :) Always here if needed !!
@Ben-zr1qz
@Ben-zr1qz Жыл бұрын
The first step worked - thank you!!!
@PC_Monkey
@PC_Monkey Жыл бұрын
Great to hear !! Always here to help :):)
@arjv5998
@arjv5998 Жыл бұрын
Can u tell me what you did ?
@PC_Monkey
@PC_Monkey Жыл бұрын
@@arjv5998 1. Have you watched the video? Have you tried the first step? 2. What brand and model computer do you have and whats the issue with it?
@Dibbs.
@Dibbs. Жыл бұрын
Bro you just helped me alot. Thank you!
@PC_Monkey
@PC_Monkey Жыл бұрын
Happy to help :) Always here if needed !!
@mirzoyanapresyan
@mirzoyanapresyan Жыл бұрын
Very comprehensive. Thank you.
@PC_Monkey
@PC_Monkey Жыл бұрын
Thanks !! Glad this video was helpful :):)
@Dark_lord816
@Dark_lord816 2 ай бұрын
Mannnnn you are just amazinggggggggg♥️
@PC_Monkey
@PC_Monkey 2 ай бұрын
Thanks !! Glad this video was helpful :):)
@TheTannerHeath
@TheTannerHeath Жыл бұрын
What if the boot sequence menu in BIOS does not show Internal HDD? Diagnostics said everything is fine and “No bootable devices found. Possible causes are corrupt OS image or boot device not enabled in BIOS setup”.
@PC_Monkey
@PC_Monkey Жыл бұрын
1. If the HDD is good, perhaps the issue is OS related. Can you find any Repair or Recovery options in BIOS? 2. If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system. How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE
@744cherrybomb
@744cherrybomb 11 ай бұрын
A million dollar Dell up and running thanks
@PC_Monkey
@PC_Monkey 11 ай бұрын
Glad your all set :) Always here if needed !!
@solandedestin9306
@solandedestin9306 Жыл бұрын
Yap, like the help. Thanks for the help ❤
@PC_Monkey
@PC_Monkey Жыл бұрын
Happy to help :) Always here if needed !!
@danieldoss223
@danieldoss223 Жыл бұрын
I cant even access my bios for some reason, im probably just gonna end up having to take my ssd out and redownload windows, but I appreciate your detailed video. :)
@PC_Monkey
@PC_Monkey Жыл бұрын
1. You have a Dell? Are there any signs of life at all when you try to turn it on? Lights? Fan, Motherboard, or Hard Drive sounds? Anything seen on the screen? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@danieldoss223
@danieldoss223 Жыл бұрын
@PC_Monkey yep, it turns on and get stuck in the constant boot loop. I didn't spill or damage the computer in anyway.
@PC_Monkey
@PC_Monkey Жыл бұрын
@@danieldoss223 Were you able to access the Diagnostic scan as seen here?
@danieldoss223
@danieldoss223 Жыл бұрын
@PC_Monkey No I was not able to access that, I could only access bios boot options where I had the options to load the bios from different points. Where I then tried every load option for the bios and still ended up in a loop. I think my motherboard is bricked.
@PC_Monkey
@PC_Monkey Жыл бұрын
@@danieldoss223 You can try a manual BIOS reset as seen at 9:10 here: kzbin.info/www/bejne/oYClimehZ7Khlc0. Otherwise, you can try reloading BIOS. If neither work then ya :( Your motherboard may be toast :(
@spnwaywardjen5844
@spnwaywardjen5844 Жыл бұрын
So I had the Dell logo issue and tried the diagnostics test since I have to take the entire bottom of my laptop off to access the hard drive. Unfortunately, it ended up failing the hard drive test. Me being terrified of my data being lost forever, and not being able to get to the repair shop at this moment, decided to put in and boot up the laptop from my old hard drive from my last computer which I had originally used to transfer my old data to my “new” (bought used) laptop. I thought this would be a good way of perhaps bringing up my hard drive without having to take it out, just to check if my data was at least still on it. After checking a few files (it would take me too long to grant permission too all the files) and seeing that the space on the drive is still filled to where it was previously, it seems nothing was actually lost. So I’m not sure what my next step here would be. Should I bring the hard drive to my local repair shop and ask them to check if the issue lies with the hard drive itself, or is it possibly just a loose hard drive? For context: this issue began with my computer freezing out of nowhere after using it all morning. I shut it down as I normally do because I just hate waiting for something to happen. When I turned it on, my laptop was stuck in the Dell logo booting screen. And this nightmare started from there. Apologies for the long message but I hoped I could get quicker and simpler advice here than waiting until after my shift tomorrow to bring the hard drive in to the repair shop 😅 Any help would be greatly appreciated!!
@PC_Monkey
@PC_Monkey Жыл бұрын
Yes, you should bring it in to a shop. If the HDD is failing the test, then its most likely going bad and the DATA is soon to be lost. Best to bring it in then to try and mess with the OS more, possibility killing the HDD faster.
@spnwaywardjen5844
@spnwaywardjen5844 Жыл бұрын
@@PC_Monkey thank you so much! Also considering I do know my way around the basics of my laptop so I can remove the hard drive, would you recommend I bring them only the hard drive or just bring the entire laptop?
@PC_Monkey
@PC_Monkey Жыл бұрын
@@spnwaywardjen5844 Either way is ok
@JasonSpitzMI50
@JasonSpitzMI50 Жыл бұрын
Thanks a lot for your very valuable information.
@PC_Monkey
@PC_Monkey Жыл бұрын
Happy to help :) Always here if needed !!
@JasonSpitzMI50
@JasonSpitzMI50 Жыл бұрын
@@PC_Monkey I'm computer savvy but unfortunately I will have to send the laptop to Dell to have them reinstall Windows 11 pro due to "No bootable device found error message" that I can't fix. But you my friend will be my go to technical support guide.😊
@PC_Monkey
@PC_Monkey Жыл бұрын
@@JasonSpitzMI50 Were you able to run the diagnostic test as seen here? Did you try to install Windows 11 yourself? Thx :) And good luck on the support form Dell !!
@JasonSpitzMI50
@JasonSpitzMI50 Жыл бұрын
@@PC_Monkey I couldn't get it to fully transfer to the USB flash drive. It kept stopping at 75%, and thanks for checking back on the progress👌.
@JasonSpitzMI50
@JasonSpitzMI50 Жыл бұрын
And yes I ran the diagnostic and couldn't find any issues.
@rhondae8222
@rhondae8222 2 жыл бұрын
Thanks for sharing, Jamin. 🙂
@PC_Monkey
@PC_Monkey 2 жыл бұрын
Thanks for the first comment again Rhonda !!
@alight.eclipse
@alight.eclipse Жыл бұрын
hello sir i have a Dell Laptop it is inspirion something and it keeps on going on dell logo then windows logo then it sometimes shows getting updates ready the time i am commenting it is at 64% if it updates then i will inform you and if u think it is a hdd problem please comment on it and by the way it also crashes and when i diagnosed it showed some error in HDD, do u suggest that i should buy an SDD and get all the HDD's removed from my laptop??
@PC_Monkey
@PC_Monkey Жыл бұрын
Yes. If an error is shown in the HDD, I would replace it. You could use this as a chance to upgrade to a SSD which are faster and break less often :) Remember to install an operating system to the new drive after installing it as seen here; How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE Create Windows 10 Install Media FREE: kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE Create Windows 11 Install Media FREE: kzbin.info/www/bejne/mpLGqWmNh9B8gNU If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
@alight.eclipse
@alight.eclipse Жыл бұрын
@@PC_Monkey hello! i have been using an other laptop since 2 months i think the windows is corrupt is there any way to fix this?
@PC_Monkey
@PC_Monkey Жыл бұрын
@@alight.eclipse If your Windows is corrupt, you can find a Restore or Repair option in BIOS. Or you can attempt a factory reset as seen here: kzbin.info/www/bejne/pHKzYaCigM-Snsk. If that fails to work, you can try a new install as seen in the links provided in my last comment :)
@shashwatsingh3973
@shashwatsingh3973 11 ай бұрын
Bro seriously thankyouuu soo muchhhhh❤❤
@PC_Monkey
@PC_Monkey 11 ай бұрын
Happy to help :) Always here if needed !!
@hanaesra
@hanaesra Жыл бұрын
Thank you this really helped me!
@PC_Monkey
@PC_Monkey Жыл бұрын
Great to hear !! Always here to help :):)
@jaitiquegilliard1129
@jaitiquegilliard1129 9 ай бұрын
I only had to watch until 1:43 thank you so much
@PC_Monkey
@PC_Monkey 9 ай бұрын
Glad your all set :) Always here if needed !!
@DollarBill4u
@DollarBill4u 7 ай бұрын
I have a T7500 that has the boot loop issue and it started after upgrading bios to A16. Tried A17 same thing. Found a message board that said to revert back to A09 and works great but obviously without the advantages of newer bios. Are you familiar with the T7500 boot loop issue and if so are there any new fixes for this while being able to upgrade the bios?
@PC_Monkey
@PC_Monkey 7 ай бұрын
BIOS can be a tricky thing to upgrade. No, unfortunately I dont have any advise there :( If the older BIOS works best, I would stay with that.
@DadaLav
@DadaLav 9 ай бұрын
Thank you very much from the bottom of my heart my laptop stop the working and it have a lot of my pets pictures your video help me a lot
@PC_Monkey
@PC_Monkey 9 ай бұрын
Glad your all set :) Always here if needed !!
@lisabassham7184
@lisabassham7184 2 жыл бұрын
Thank you for your videos! Do you have a recommendation for a replacement hard drive for a Dell Latitude e6420?
@PC_Monkey
@PC_Monkey 2 жыл бұрын
Any 2.5" SATA drive should work. You can see some stuff I regularly use here; www.amazon.com/shop/pcmonkey/list/151Q0TXYMND7O?ref_=aip_sf_list_spv_ofs_mixed_d
@Candi.rowe25
@Candi.rowe25 2 жыл бұрын
Dell Latitude 5400 for access to hard drive please. Thank you so much. You are a lifesaver.
@PC_Monkey
@PC_Monkey 2 жыл бұрын
I dont have a video on that exact model, but I still wanted to help. I found this that I hope will be useful: kzbin.info/www/bejne/fJand52AqM2soJI
@Anderson_Duncan
@Anderson_Duncan Жыл бұрын
The first one worked thank you sir I just left my computer on for about six hours and went to do something and forgot about it and it was stuck on the dell loading screen and then when I restarted it it said something went wrong on startup 1:54
@PC_Monkey
@PC_Monkey Жыл бұрын
Glad your all set :) Always here if needed !!
@never-e-nuff1810
@never-e-nuff1810 Жыл бұрын
Hello, I have a question about my Dell Latitude laptop, I did a factory reset on my laptop , but instead of going to the installation screen for setup again as if it was brand new out of the box....It says "Scanning and repairing drive (C:): 100% complete" but it keeps rotating the dots around like its trying to boot up or buffering,,, it's been doing this for hours and I don't know what I should do?
@PC_Monkey
@PC_Monkey Жыл бұрын
If the factory reset failed, perhaps try a new install of Windows; How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE
@never-e-nuff1810
@never-e-nuff1810 Жыл бұрын
@@PC_Monkey thank you, but I just turned off the laptop and restarted it, and it finished the factory reset. Ran the factory reset again for second time with no issues. It works great.
@PC_Monkey
@PC_Monkey Жыл бұрын
@@never-e-nuff1810 Glad your all set :) Always here if needed !!
@KidNAPolis
@KidNAPolis Жыл бұрын
Dope content and Thank You your video helped me learn summin bout the laptop, so I did the diagnostic test and everything checked out good. My computer still still keeps saying "Updates are underway. Please keep your computer on." ... "Restarting". Do You have a video on that issue?
@PC_Monkey
@PC_Monkey Жыл бұрын
Thanks !! Glad this video was helpful :):)
@itaisinger1360
@itaisinger1360 Жыл бұрын
very nice video. unfortunetly i couldnt get my pc to work, but i was surprised by how throughout and yet concise your explainations are.
@PC_Monkey
@PC_Monkey Жыл бұрын
Thx :) You have a Dell stuck in a startup 'boot loop'? What was the result of the diagnostic scan?
@itaisinger1360
@itaisinger1360 Жыл бұрын
@@PC_Monkey it said there were no problems
@PC_Monkey
@PC_Monkey Жыл бұрын
@@itaisinger1360 If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system. How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE Create Windows 10 Install Media FREE: kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE Create Windows 11 Install Media FREE: kzbin.info/www/bejne/mpLGqWmNh9B8gNU If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
@itaisinger1360
@itaisinger1360 Жыл бұрын
@@PC_Monkey thanks a bunch for the throughout comment, youre a champ. i think im done with this one tho, gonna send it to some lab to try their best. its not my personal pc, i work at a school, and honestly coudlnt be bothered to spend more hours on this one. thanks dude :)
@PC_Monkey
@PC_Monkey Жыл бұрын
@@itaisinger1360 Happy to help :) Always here if needed !!
@tajSPIKE1
@tajSPIKE1 24 күн бұрын
hello, this morning I transfered my downloads folder from C to D on my Dell XPS 8930 , It was a successful transfer, the computer was working after that until I restarted it about 10 min. later and the computer started up then shut down, this issue was repetitive. I tried unplugging all the right things, and it still does the same thing. It goes as far as showing the Dell logo, then shuts down, a few times I saw the screen show a few options, on was diagnostic and a couple others, I wasn't able to move the pointer obviously because no mouse connected. I started up with F12 and now it's running the diagnosis test, the first test was fine, it's doing the 2nd test now about a 3 hr. run time. Any help would be greatly appreciated.
@PC_Monkey
@PC_Monkey 24 күн бұрын
Let me know if the test found any errors. Can you find any Repair or Recovery options in BIOS?
@jaythomas3224
@jaythomas3224 Жыл бұрын
I have a HP Envy windows 11. Do you have a video to enable directx I've followed other fixes videos it didn't work. It can't be my video card not powerful enough. The games worked for months then stopped. It says please install directx or higher. I believe 12 ultimate is installed. I'm playing CNC kanes wrath. I've played just fine on Vista and 8.1 years ago I've also seen error code 43
@chanderd4508
@chanderd4508 Жыл бұрын
Hey, will the first step cause the unsaved data to be lost? I was working on my essay when my external mouse, touchpad, and keyboard stopped working. I haven't saved my file, so could you please tell me what to do? Kindly reply asap. Thanks
@PC_Monkey
@PC_Monkey Жыл бұрын
Changing the Legacy settings in BIOS wont affect any DATA saved to the HDD :) Were you able to run the Dell diagnostic test as seen here?
@kevinheard8364
@kevinheard8364 2 жыл бұрын
I really appreciate your content ...great job
@PC_Monkey
@PC_Monkey 2 жыл бұрын
Great to hear Kevin !! Thx :)
@emmaj5249
@emmaj5249 Жыл бұрын
My laptop is on an endless loop on the bios update and it happens every morning and I tried your f12 method and it worked yesterday but it’s not working today and I’m not able to open the back of the laptop. I’m not sure what to do
@PC_Monkey
@PC_Monkey Жыл бұрын
1. You have a Dell? Can you access the diagnostic test as seen here? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@verbalwidget0919
@verbalwidget0919 11 ай бұрын
Dang dude, tried the first item of unhooking everything and where I pulled the printer ubc the computer came on. Thank you
@PC_Monkey
@PC_Monkey 11 ай бұрын
Glad your all set :) Always here if needed !!
@Yes-mu4mt
@Yes-mu4mt Жыл бұрын
I want to ask you something, so i downloaded a windows 10 update from "Windows update catalog" and i still didn't install but but i noticed the name of the files was "abortpxe" but when i opened it it said " Windows protected your PC and also it said "Windows SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk." What should i do? Should i run the app or should i delete it?
@Ctkroucamp
@Ctkroucamp Жыл бұрын
Hi there, I have a Dell Latitude E5440, which overheated. It takes long to boot to the Dell Screen and on the Dell Screen displays a FW Status Recovery Error. Then after the Dell screen, it takes fairly quickly to get to the Win10 boot screen. Then everything works fine like it should. The problerm is the long wait in regards to loading the Biod. Do you have ny idea what I can do to fix this issue?
@PC_Monkey
@PC_Monkey Жыл бұрын
1. Were you able to run the diagnostic test as seen here? 2. An overheating computer can be damaging multiple different components if not resolved. First, make sure that the fan and vents are clean and clear. If you need help accessing the fan, let me know what brand and model computer you have and I can help you get inside it. If that does not fix the overheating issue, then try replacing the thermal paste on the CPU and if needed, the GPU as seen here; kzbin.info/www/bejne/gZDNZXqGn9WUrc0. If that fails too, replace the CPU
@jayce2mars
@jayce2mars Жыл бұрын
Hi I ve one dell Inspiron 15 which is stucked on the dell logo. No windows boot I guess. I ve pressed the F12 button to enter dell support assist. I ve run the quick test which is ok. Then an advanced test for disk 1, os boot path , processor , memory , system management . Every thing is ok. My problem is that on the dell support assist , I can only switch between quick test and advanced test . I do not have a home screen with other options than diagnostics as shown on your video. Can you help me ? Thanks!
@PC_Monkey
@PC_Monkey Жыл бұрын
If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system. How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE
@flyingpiggies9016
@flyingpiggies9016 Жыл бұрын
Awesome vid. Thanks! :)
@PC_Monkey
@PC_Monkey Жыл бұрын
Happy to help :) Always here if needed !!
@jamilazoey9000
@jamilazoey9000 Жыл бұрын
Thank you this was so helpful.... I really appreciate
@PC_Monkey
@PC_Monkey Жыл бұрын
Great to hear !! Always here to help :):)
@MauricioRamirez-zh5yv
@MauricioRamirez-zh5yv 10 ай бұрын
Greetings Thanks for the video, my probelm is I cant access to Bios or F12 menu it is stuck , "preparing to enter bios" and never loads. Can you help ? What could I do? It's the second time it happens after i reinstalld Win10
@PC_Monkey
@PC_Monkey 10 ай бұрын
You have tried all the function keys? You cant access BIOS or the Dell diagnostic scan? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@singhlall6437
@singhlall6437 2 жыл бұрын
So bro I have a ascer aspire 5 m I have watched all your videos on bios. Change the uefi to legacy the computer keeps reading no device detected. Changed it back. And it’ is stuck in looping mode can u suggest another method or maybe you can walk me thru this problem. Thanks for your support.
@PC_Monkey
@PC_Monkey 2 жыл бұрын
If you cannot find how to switch the setting in BIOS or if switching did not help, then reinstall the Operating System. You can see how to install Windows 10 here: kzbin.info/www/bejne/mHrPiGefopKnqJY. You can create Win10 Install Media for free as seen here; kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y. You can see how to install Windows 11 here: kzbin.info/www/bejne/sIq8Xnqna513rNE You can create Win11 Install Media for free as seen here: kzbin.info/www/bejne/jXrbdYyId7uVo80 If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.
@Nini42317
@Nini42317 3 ай бұрын
Nice, but: You explained a lot of things that are rarely the reason for a boot loop. My son and I are now trying to remove the current boot loop problem on my son's dell laptop since weeks. But nothing helps. Windows is starting ..... we can see the dell logo and we can see the start animation (dots circeling arround) of Windows ..... and then after a few seconds that laptop start again for the next boot loop ..... we tried all! .... but nothings helps. It is so frustrating.... What can we do?
@PC_Monkey
@PC_Monkey 3 ай бұрын
What things are rarely the cause for the boot loop? In my computer shop that I have run for almost 10 years, all the things in the video are regularly the cause for a boot loop situation. Have you seen it to be otherwise in your experience fixing multiple computers a week?
@Nini42317
@Nini42317 3 ай бұрын
@@PC_Monkey ... Please excuse me, I didn't mean to upset you. We are both very disappointed right now because all our efforts to remove this bootloop have been unsuccessful so far. Unfortunately, my son and I live very far apart, so we can only work together via Whatsapp video stream. We will check everything again today regarding the BIOS diagnostics. Maybe it will help. Your video is very good, but I'm afraid that none of your solutions will help us. We will see!
@alvindoleh5802
@alvindoleh5802 Жыл бұрын
Hello, thanks for this video. My Dell Venue 10 Pro 5055 keeps restarting even when i press the F12 and F2 Key, what should i do next? please help
@PC_Monkey
@PC_Monkey Жыл бұрын
1. Are you able to access BIOS or the diagnostic test? What are you able to see on the screen during this restart loop? 2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
@Donny.Phantoma
@Donny.Phantoma 6 ай бұрын
Hello! I checked your old video on this case and I’ve done a diagnostic on my computer and it passed! I went to the Bios section but it doesn’t give me an option to prioritize certain options. Not sure if that makes sense ):
@Donny.Phantoma
@Donny.Phantoma 6 ай бұрын
I found that it boots up with UFEI. Switching to legacy is only possible by disabling “secure boot” but it gives me a warning that it may prevent my operating system from booting
@PC_Monkey
@PC_Monkey 6 ай бұрын
So your all set now? Booting in UEFI works and your computer turns on well?
@Donny.Phantoma
@Donny.Phantoma 6 ай бұрын
@@PC_Monkey I think UEFI was how the computer originally booted up, It’s still on that option. It would boot up and stay on the “just a moment” screen for hours.
@tombach385
@tombach385 Жыл бұрын
thanks alot. I went through lots of your steps but was still stuck unltil I took out and cleaned SSD connector with alcohol. Now fixed. Will try now with cloned larger SSD.
@PC_Monkey
@PC_Monkey Жыл бұрын
Glad your all set :) Always here if needed !!
@jaydenvlogsAKAJaydenShorts
@jaydenvlogsAKAJaydenShorts Жыл бұрын
Hey um my dell pp22l computer has inportant data on it and we’re trying to fix it but it keeps bsoding and turning off could u help
@PC_Monkey
@PC_Monkey Жыл бұрын
1. Were you able to run the diagnostic test as seen here? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@ahmadzendaki8898
@ahmadzendaki8898 Жыл бұрын
Hey, when i try to boot or diagnose or anything it doesnt open , i press f12/f2 and nothing happens. Does that mean my disk is done and i have to use another one? because this one haves data i need.
@PC_Monkey
@PC_Monkey Жыл бұрын
1. What are you able to see on your Dell screen when trying to start? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@Sarah-printable-art
@Sarah-printable-art Жыл бұрын
Hey, my computer is Dell Studio 1537 it's not turning on at all or it's turning on and immediately turns off i checked the battery it's working i checked the charger cable it's working but still not turning on please if there anyway you could help about this and thank you so much
@PC_Monkey
@PC_Monkey Жыл бұрын
1. For a computer that does not turn on, try this video first; kzbin.info/www/bejne/fnnaq3RpbNdnm5o. Let me know how that goes :) 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@cameronbrinkley5886
@cameronbrinkley5886 Жыл бұрын
Hi, recently reset my Dell Inspiron i5 5000 series. Its booting up but getting stuck in the choose windows which is lists 2 windows 10 Version 3 but both do not work and the laptop just falls back to the same screen. Any advice?
@PC_Monkey
@PC_Monkey Жыл бұрын
1. Was the computer working well before this attempted reset? If not, what was happening? 2. Can you run the diagnostic scan as seen here?
@Punchmememe
@Punchmememe Жыл бұрын
I dont understand it, since the 2023 lates bios update i cannot boot, i tried re-install windows 8 times it comes back at bootloop, and boot error or i cant even install it? Any chance you can help me? I tried to do bios downgrade but did not work. 😭 and hard drive is not dead it installs on other systems but this DELL xps 15 9500 i9 version it does not wanna boot.
@Punchmememe
@Punchmememe Жыл бұрын
And to add above it, i can install ubuntu, and boot ubuntu, but windows it cant, ( dont use ubuntu because i do not know hoe to fix the wifi problem or how to use it )
@bravoranger1221
@bravoranger1221 Жыл бұрын
Hey, Man i do have Optiplex 3080 tower pc with 256GB M2 SATA - problem is it came with ubuntu and i later installer win 11 now it wont boot and it get restarted on boot screen worst part is i do have bootable usb and it can't boot with it either please help
@erikajoycanto5552
@erikajoycanto5552 22 сағат бұрын
Hello can Good day. May I ask what is the problem of My Dell laptop Model: xps 13 9370. I change its battery and now it keeps on restarting. I cant use it. How can I fix it?
@PC_Monkey
@PC_Monkey 15 сағат бұрын
Sounds like your on the correct video. Have you tried the steps seen here? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@mossabrabah2592
@mossabrabah2592 Жыл бұрын
Thank you man you are a life saver !!!!! I had that Time problem; Now that I know what it is I feel so stupid ,You really saved me a lot of time man, problem solved in 30min of search and doing the thing. keep it up !!! Step by Step perfect
@PC_Monkey
@PC_Monkey Жыл бұрын
Glad your all set :) Always here if needed !!
@KletusKletus-yu1zm
@KletusKletus-yu1zm Жыл бұрын
Hello sir the ui is very different and i can find any option about changing from UEFI to any other and also i cant find where to prioratize the internal first pleas i need help and it says that boot mode is set to UEFI
@PC_Monkey
@PC_Monkey Жыл бұрын
If you cant find those options or cant change between them, move on and continue with the rest of the video. What was the result of the Dell diagnostic scan?
@pruhnav.
@pruhnav. Жыл бұрын
when i open the boot sequence option i don’t see a uefi or legacy option, but i do see“windows boot manager”, and two different “onboard nic” any help? (and when i run the diagnostic it says everything is fine)(also when i bought this computer i bought a 1tb drive but this drive just does not appear sometimes it shows up as d drive and then it just disappears, when i look at the drives option in bios it’s not there, i’m pretty sure this has something to do with the issue, my computer model is dell g5 5000 gaming pc)
@PC_Monkey
@PC_Monkey Жыл бұрын
If changing the settings in BIOS did not help and the diagnostic scan showed the hard drive to be healthy, then you can proceed with the rest of the video. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system. How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE
@ziadbiram1820
@ziadbiram1820 Жыл бұрын
Hi, my computer can boot easeally with no issues, but the problem is when i try to restart my computer it get stuck on the Dell logo so i have to make a hard shutdown to resolve the issue, is it an operating system issue?
@catNew5
@catNew5 11 ай бұрын
Can you explain to me pls, this happened to me when I was playing a game and it started to not respond i couldn't minimize so i tried sleeping it and i accidently shutted it down i think there was some background apps i don't know if it happened because there was a load amount of packets going on.But when it restarts again the dots in the loading screen gets stuck pls help
@PC_Monkey
@PC_Monkey 11 ай бұрын
Assuming you have a Dell, it sounds like your on the correct video. Have you tried the steps seen here? What would you like explained?
@Matrix-hy9tb
@Matrix-hy9tb Жыл бұрын
I have a Dell Latitude 7480 laptop. When I connect it to the internet after updating, the windows account closes by itself and the screen goes white and it gives me the message "Device freeze-0012. The system has been locked". Do you have any idea why this is happening
@PC_Monkey
@PC_Monkey Жыл бұрын
1. What happens when you turn the computer off and restart? Does this issue happen every time to try to use the computer after connection to the internet or was it a one time thing? 2. Are you able to find an error matching that time of error as seen here? kzbin.info/www/bejne/hKLRaWCgf6uraLs
@PatriciaLopez-vm4le
@PatriciaLopez-vm4le Жыл бұрын
Hi! The only issue I found when running some of these scans was with the battery. Could that be causing it to be stuck on restart/update endless cycle?
@PC_Monkey
@PC_Monkey Жыл бұрын
Most likely no. The battery most likely isnt the cause of your boot loop situation on your Dell. You can try the Repair or Recovery options in BIOS or undoing the last update if applicable. If that does not help, your last resort would be to install a new operating system. How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE Create Windows 10 Install Media FREE: kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE Create Windows 11 Install Media FREE: kzbin.info/www/bejne/mpLGqWmNh9B8gNU If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
@PatriciaLopez-vm4le
@PatriciaLopez-vm4le Жыл бұрын
@@PC_Monkey Thank you so much. I’ll try these options. (And awesome to know this before I ran out and bought a new battery- so thank you thank you!!:)
@PC_Monkey
@PC_Monkey Жыл бұрын
@@PatriciaLopez-vm4le Good luck !! Let me know how it goes :)
@wa-thevillagers6227
@wa-thevillagers6227 9 ай бұрын
Hy, man my laptop DELL E5430 shown invalid configuration information-Please run setup program, Then down there written that your laptop got shutdown automatically because of high temperature due to high temperature area or fan vents air blowing restrictions. Then down error show #M1004 that call DELL support with this and down F1,F2 and F5 keys are asked to press. Hope you help me solve the issue.
@Sunbun123
@Sunbun123 Жыл бұрын
Hi, I have a Dell G15 5511 which is boot looping(It shows dell logo for a few seconds, then goes black and repeats). Diagnostic screen or Bios is not opening. Also it is overheating!! What might be the problem?
@PC_Monkey
@PC_Monkey Жыл бұрын
An overheating computer can be damaging multiple different components if not resolved. First, make sure that the fan and vents are clean and clear. If you need help accessing the fan, let me know what brand and model computer you have and I can help you get inside it. If that does not fix the overheating issue, then try replacing the thermal paste on the CPU and if needed, the GPU as seen here; kzbin.info/www/bejne/gZDNZXqGn9WUrc0. If that fails too, replace the CPU
@Sunbun123
@Sunbun123 Жыл бұрын
@@PC_MonkeyNo, it is boot looping and not turning on!!
@PC_Monkey
@PC_Monkey Жыл бұрын
@@Sunbun123 No what? You said your computer is overheating didnt you?
@Sunbun123
@Sunbun123 Жыл бұрын
It is overheating while it is boot looping
@PC_Monkey
@PC_Monkey Жыл бұрын
@@Sunbun123 1. Again, a computer that is overheating is actively damaging various components. The overheating is not due to the boot loop. The boot loop is most likely due to the overheating. And if some components are damaged too much and can no longer function properly, the boot loop may not be able to be fixed. 2. If you dont want to address the overheating first, you can try to reinstall the OS as seen here since we cant test for BIOS issues or HDD issues; How To Install Windows 10: kzbin.info/www/bejne/sIq8Xnqna513rNE Create Windows 10 Install Media FREE: kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y How To Install Widows 11: kzbin.info/www/bejne/j5rcXmhpjMhgjdE Create Windows 11 Install Media FREE: kzbin.info/www/bejne/mpLGqWmNh9B8gNU If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
@barrymerridan5891
@barrymerridan5891 6 ай бұрын
Hi, I have a Dell Inspiron 15 that has win10 on it. On F12 it first came up with a One Time Password that gives you access so you can boot usb first, I tried that but it never worked, now it never comes up again, so cant boot from disc or usb. It just goes round in a boot loop, logo comes up spinning dots, then welcome word, spinning dots freeze, screen flashes and restart. Have tried taking CMOs battery out no change. I do get a blue screen flash, that you can see by recording on a camera it says, do not turn off installing windows 64%. I am sure it’s a software problem as others have the same problem, but if I can’t use usb or drive how can I reinstall, as can’t get into recovery by restarting 3 times, could it be a virus, if so how can I run virus program, your thoughts could be very helpful as I am stumped, many thanks Barry.
@kristianhudson1908
@kristianhudson1908 Жыл бұрын
Good video but unfortunately it doesn’t work for my issue, F12 has no effect and it remains on the sell logo screen. I’m unable to access the hard drive as l don’t have the tolls to remove the back. Thanks anyway and glad others were able to make use of this video.
@PC_Monkey
@PC_Monkey Жыл бұрын
1. Yes, without basic hand tools, many DIY steps will not be accessible :( Did you try the other function keys? Some models use different ones? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@christopherbaxter2657
@christopherbaxter2657 Жыл бұрын
I really liked your video. Very organized and clear. Thanks for posting. Unfortunately it did not address my problem. My Dell xps laptop freezes early in the boot process. I have tried to run the diagnostics (F12) and the BIOS setup (F2), but the laptop freezes within a minute of starting either of these. Sometimes I am unable to shut the laptop off (either holding the power key down or pressing it many times) and I have to close the laptop and leave it alone for a while. Any thoughts before I start opening it up? Battery? HD? Motherboard? Thanks!!!
@PC_Monkey
@PC_Monkey Жыл бұрын
1. If you try starting the computer with only the charger and no battery, or only the battery and no charger, will it still freeze? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@christopherbaxter2657
@christopherbaxter2657 Жыл бұрын
@@PC_Monkey Thanks for the quick reply. I was getting an amber light from the front of the keyboard, so I switched out the charger. The laptop now boots up better but still freezes. The computer is one I gave to a student so I don't know if something was spilled, etc. I've tried reformatting the laptop from the login screen and now I get a blue screen that windows is not loading properly. I suspect a hardware issue...any more thoughts?
@PC_Monkey
@PC_Monkey Жыл бұрын
@@christopherbaxter2657 If you cant run the diagnostic test and you cannot install Windows, I would try replacing the HDD. If that fails to allow you to install Windows, your most likely looking at a motherboard issue at that point :(
@christopherbaxter2657
@christopherbaxter2657 Жыл бұрын
Yup. I suspect hardware as well. I will try the HDD and then probably abandon it if it is the motherboard. Thanks for your help. Very responsive and I appreciate your clear guidance.
@PC_Monkey
@PC_Monkey Жыл бұрын
@@christopherbaxter2657 Good luck !! Let me know how it goes :)
@robertgiuffre6309
@robertgiuffre6309 Жыл бұрын
I have a Dell Precision M6800 that shows the Dell logo, then the screen goes black. F2 says entering setup, then black screen. F12 says One Time Boot Menu, then black screen. Tried methods on all 6 of your videos, and nothing works. Any ideas? Thanks... -Robert
@PC_Monkey
@PC_Monkey Жыл бұрын
If you cannot run the scan, we don't know for sure if the HDD is healthy or not. We will have to continue troubleshooting assuming it is for now. If its healthy, and if the issue is operating system related, I would then reinstall it. You can see how to install Windows 10 here: kzbin.info/www/bejne/sIq8Xnqna513rNE. You can create Win10 Install Media for free as seen here; kzbin.info/www/bejne/j5OmZZ2Qi9yEo5Y. You can see how to install Windows 11 here: kzbin.info/www/bejne/j5rcXmhpjMhgjdE You can create Win11 Install Media for free as seen here: kzbin.info/www/bejne/jXrbdYyId7uVo80. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey. If the install fails, you may have then identified the hard drive as bad. It would then need to be replaced.
@eliyas3439
@eliyas3439 Жыл бұрын
Hey, my laptop has had this boot loop issue ive done everything and it says my hard drive is good (its a new laptop 2 months since i used it) I want to open the back and check the hard drive but dont know where it is. my laptop is a dell latitude e7470
@PC_Monkey
@PC_Monkey Жыл бұрын
Does this help? kzbin.info/www/bejne/mWKkpIucg7V8o8k
@SadKnight1484
@SadKnight1484 Жыл бұрын
Hey man ive got an inspiron 2 in 1 and it says that the hardrive isnt installed and then it plays this really loud and annoying sound, i dunno what happened but i really need your help
@SadKnight1484
@SadKnight1484 Жыл бұрын
There was a spill on it recently so that's probably why
@PC_Monkey
@PC_Monkey Жыл бұрын
@@SadKnight1484 1. Sounds like your on the correct video. Have you tried the steps seen here? 2. After a liquid spill, you want to first make sure the computer is 100% dry. You would turn your computer off immediately by pressing and holding the power button until the computer turns off. Then you would disassemble the computer as much as your comfortable with, at least trying to remove the bottom case. Then you would turn it on its side and let dry for a couple days. Have you done this yet or are you sure the computer is dry?
@beverlywalters6411
@beverlywalters6411 5 ай бұрын
I have an Insprion 5566. I have been watching your options to fix my laptop. There is no drop down menu for the harddrive. My problem is the system is stuck in a loop to repair. Can you please help?
@PC_Monkey
@PC_Monkey 5 ай бұрын
You cant access the diagnostic test to run the HDD or Storage test? Can you find any Repair or Recovery options in BIOS?
@danbromberg
@danbromberg Жыл бұрын
I can't install DELL DIAGNOSTICS on my ≈10-year-old OptiPlex 3010; any suggestions would be appreciated.
@senuramarasinghe
@senuramarasinghe 11 ай бұрын
My laptop screen is broken so I had to disconnect the internal display to get bios to the secondary display but It starts beeping so Is there a fix to this. And will the diagnostic work in is this condition
@PC_Monkey
@PC_Monkey 11 ай бұрын
Some computers will display BIOS to an external monitor fine. Others will not. In that case, you would have to replace the LCD before you can access BIOS or the test :(
@AaronWhite-rz9je
@AaronWhite-rz9je Жыл бұрын
Thank you for doing this? After creating Windows 11 Installation Media and trying to reinstall on my Dell Inspiron 7706 2n1, there wasn't a Driver to Install. Browsed to the USB "No signed device drivers were found." Which is the correct driver to search to download?? I've everything accept right one....obviously.!
@PC_Monkey
@PC_Monkey Жыл бұрын
Did your computer have Win11 originally? If not, what OS did it have? Also, did you check the computer's compatibility with Win11 as seen here? www.microsoft.com/en-us/windows/windows-11-specifications?r=1
@BalasubramanyamJetty
@BalasubramanyamJetty Жыл бұрын
dell inspiron 24-3459 all in one not recognize key board and mouse after booting .pls give me some suggestion
@Lc3ccat_animates
@Lc3ccat_animates 8 ай бұрын
i have a dell laptop and i looked up how to fix its bootloop but i have a broken screen and the only thing i found was press and hold fn and the power button but when i did this it started making beeping noises so is this good or do i do something else?
@PC_Monkey
@PC_Monkey 8 ай бұрын
How is your screen broken? Is it physically damaged and needs to be replaced? Can you see anything on it?
@ultramarinus2478
@ultramarinus2478 2 жыл бұрын
Vč and did overflowed ťhe drive with data. Is there a way from the bootloop with my del latitude e6440?
@PC_Monkey
@PC_Monkey 2 жыл бұрын
I dont understand your question. What are you trying to do from the boot loop? Have you tried to run the Dell diagnostic test as seen here?
@tomlong359
@tomlong359 Жыл бұрын
In your video, you mention checking video 1 if the computer repeatedly starts and shuts down before the Dell logo, but there is no list of videos. My Dell M4600 (battery out) starts up as soon as power is applied, and restarts after 17 seconds. Power switch does not work, F2 and F12 have no effect, screen is black, fan runs and caps lock light is on. CMOS has been reset, and two power bricks give same result. Where can I find "video 1"?
@PC_Monkey
@PC_Monkey Жыл бұрын
For a computer that does not turn on, try this video first; kzbin.info/www/bejne/fnnaq3RpbNdnm5o. Let me know how that goes :)
@tomlong359
@tomlong359 Жыл бұрын
@@PC_Monkey All tests had no effect. I also tried removing the HDD and RAM completely - no change. I had previously tried a CMOS reset, and the symptoms changed. Before the reset, the power button worked to turn on the system for 17 seconds, then it would reset automatically. After the CMOS reset, the power button stopped working. No battery, no HDD, no RAM, no CMOS battery - plug in power and computer starts without touching anything. Black screen; power light, caps lock light,and fan all come on. 17 seconds later, lights blink, fan stops and everything starts again. Holding power down has no effect. Also pulsing F2 or F12 has no effect. Back story - this laptop has been sitting plugged in but not used for 3+ months with new battery. Before that it worked fine. Thanks for your help.
@fatihonem3126
@fatihonem3126 Жыл бұрын
Is the time local time(Türkiye 15.00 for example) or greenwich time (England 12.00)?
@PC_Monkey
@PC_Monkey Жыл бұрын
Local :)
@fatihonem3126
@fatihonem3126 Жыл бұрын
@@PC_Monkey Thank you
@PC_Monkey
@PC_Monkey Жыл бұрын
@@fatihonem3126 Your welcome !! Happy to help :)
@ordinaryoriginallife2342
@ordinaryoriginallife2342 10 ай бұрын
Hi i have watched both videos and i am stuck at the first part, when i try to click f-12 it says Preparing one time boot menu and the loading bar is just stuck at the halfway point For reference i have a dell Precision tower 5810...
@PC_Monkey
@PC_Monkey 10 ай бұрын
Your unable to access BIOS or the Dell diagnostic test? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@proof_y
@proof_y Жыл бұрын
Where did you show this? 1:50 Where can I solve this problem
@PC_Monkey
@PC_Monkey Жыл бұрын
Opps lol guess I forgot to show that. Were you able to find your boot priority order in your BIOS? Since all BIOS are different, you would have to figure yours out anyway as far as how to change it.
@proof_y
@proof_y Жыл бұрын
My BIOS is like the one you showed in the video, and I didn't know how to find the boot priority setting@@PC_Monkey
@PC_Monkey
@PC_Monkey Жыл бұрын
@@proof_y If you cant find it by searching through the tabs, then it may not be available on your BIOS. In that case, move on to the diagnostic scan. What is the result of the scan?
@gamerbunz
@gamerbunz Жыл бұрын
My dell Inspiron laptop shut itself off on it own while i was using it randomly. Now the keyboards lights up but i dont hear the fans and it shows a blank screen, black splotch where the support assist screen loads up cant use keyboard never boots properly says possible os corruption issue. I don't know what to do it wont even turn on i cant the screen
@PC_Monkey
@PC_Monkey Жыл бұрын
For a computer that does not turn on, try this video first; kzbin.info/www/bejne/fnnaq3RpbNdnm5o. Let me know how that goes :)
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