How to Fix Samsung Ice Maker with Ice build up Issue.

[@ddintucson7898]

Informative video, but Samsung just made sure I will never own another Samsung refrigerator.

[@COsalsashark]

Happened across this video several months ago. Ordered the respective parts for my hated samsung refrigerator and followed this video to replace the guts of a terribly engineered ice maker. Thank you! Checked last night and still frost free months after repairing!

[@alandaugustine8519]

Great info! I was about to attempt this repair... but I contacted Samsung first. They sent out a tech who put in a new improved version of the ice maker free of charge. Way to go Samsung!!!

[@apupo]

Hi, was your refrigerator still under warranty?

[@bigstick8699]

I'm curious what year and model it was or how I could check if they would replace my ice maker for free. Any info helps

[@Rank92]

How is it holding up?

[@Autospecialties1]

I called Samsung and complained and they sent a service guy out within a week and he replaced the ice-maker at no charge. My unit was out of warranty by over 3 years and I told them I hadn't had ice for almost 2 years and tried everything short of replacing it to get it to work. I think they realize they had a faulty unit and needed to stay ahead of any class action that in the conversation on the internet. Now I'm happy, happy, happy! Thank you Samsung, you really shined!

[@shahbasharat]

3 years years ago I reported this issue to Samsung they said they had not figured out how to fix this issue. Another tech told me the same thing and that Samsung had a class action lawsuit pending on this issue. Just today after I read your comment I called Samsung again and surprisingly they said they will replace the ice maker free of charge.

[@bigstick8699]

I am curious if there's a specific number and department you spoke with. I know with supprt sometimes there's multiple numbers and they'll route you to multiple places. Curious if you had the exact number that worked for you and could please share it

[@tomb1734]

@@bigstick8699 I don't but they relize the issue and were very happy to help. They sent someone out right away to repair it

[@tman972]

@@shahbasharat Same thing here, called a few years ago and nothing. Called last week (nov 2024) and a samsung service tech came out and replaced all the parts yesterday (control board/ice maker/motor). The ice bin had a small stress crack and he even replaced that at no extra charge

[@chrisseymour2029]

Solved the problem, mine has been icing up for as long as I've owned my Samsung. Followed the steps described in this video and my ice maker has been trouble free for several weeks. The steamer is the right tool for the job. Don't try anything else. I have a slightly different model than shown in the video, so the part numbers were a little different. I used a google search to find the part numbers. The process was the same and video really helped out. I get a little kick now every time I use the icemaker. Thank you.

[@worldsails2000]

I had this done when the fridge was still under warranty. The fix lasted about a year and it started to ice up again. I then ran across a post that said that the ice maker was re-designed a second time and this one was supposed to be the real deal. I confirmed that the part number was actually a newer number. Since it was no longer under warranty I bought the kit again replaced it all and it lasted another year before it started to frost up again. So if you are looking for a permanent fix here is what you do. Throw the Samsung unit out and buy a different refrigerator.

[@carlodangelo8348]

yep, same experience here

[@woodgrain816]

Thanks for sharing. i was wondering if all of this was worth it. I've had my ice maker replaced and various pieces...sealed with silicon, sealed again with hvac tape, etc... nothing has worked for me. Now I need a control board v2 lol? Or set the temp of the fridge to 36F? All of these seem to be temporary fixes that prolong the inevitable.

[@jspinosa50]

Samsung again did it at no charge twice, 2nd icemaker and out-of-warranty.

[@jackrutherford8884]

Great video my model was built in September 2015, RF28HMEDBSR/AA S/N 065L43BG903871P. We have been fighting this issue for along time thanks

[@a.hodgins655]

Hello, i have the same model # as yours do you know what parts are needed to fix this issue.? Thanks

[@wraith8323]

MASSIVE thank you for this, because this fridge is heinously complicated compared to what I'm used to

[@roberthatcher6308]

Parts arrived. When I got to the Auger motor the original skinny tube and heater wire were surrounded by custom block of Styrofoam. I tried cutting out for the bigger diameter drain hose in the Sytrofoam, but eventually gave up and just removed it. Likewise I had to drill a hole on one side to route a cable tie. FYI: Drain did not come with a cable tie. I had plenty of my own though. I didn't have a mirror to check the input water tube. I tried using my smartphone on selfie as the camera is at the top but just couldn't get it so again the heck with it. Did the silicone around the edges. Everything is back together. We ended up buying a large ice chest and putting everything in the frig into it. Left the door and freezer alone. Frig is 55 degrees and freezer is 0 degrees and cooling. I'll give it a day and then a couple weeks and update you. Thank you so much for your You Tube.

[@roberthatcher6308]

Well I hate to say this, but the ice box went from bad to worse after all that work. I saw another You Tube that used aluminum tape instead of the silicon adhesive. I thought I was thorough with silicon. Oh well. Another day of work.

[@bigstick8699]

​@roberthatcher6308 any updates on round 2?

[@beachbum92629ca]

My Samsung 4 door was made in 2017. After months of defrosting, I finally got Samsung to come out and they replaced the ice maker around 2022. Seemed okay for about 3-4 months then started forming ice again. I also had ice forming in the bottom of my fridge area and water leaking from the ice maker or ice maker schute and leaking on to our floor and the puddle on our tile floor damaged our new kitchen cabinet at the floor. Samsung came out again and the technicians worked on the fridge again, removed the icemaker and via a zoom call, a third technician said that since I used a hair dryer to melt the ice, that they would not repair. Put the icemaker back and said good luck and goodbye. Will never buy another Samsung product. If they would have just replaced that little gasket on the coil and added some silicon, i believe that would have fixed it for good. Great video. Now I need to decide if I just want to dump this fridge or fix it myself.

[@joaocoelho7331]

Fantastic video! Thank you so much! I read lots of comments of people asking for the kits #s; he listed all on the description of video. Look carefully, pay attention, don’t waste the guy’s time, don’t look foolish.

[@MunkyMaraudr]

Thank you so much! You video helped me so much. I live in Jamaica so we dont have access to experienced repair techs all the time. 26:24 I did have trouble installing the auger back into the fridge. What I ended up doing was taking a metal straw and putting it down the drip hole and just wiggling it back and forth until it slipped right in. It also let me know it wasn't lined up properly since the straw pushed out as i pushed the auger in. Thank you again for all your help!

[@fezzick51]

Thank you thank you - Really appreciated all the detail, especially showing the difference between the new and old version of the parts (saved me some headaches when I received a 'new' kit part that was clearly the same as the original). Beyond that - the fix has been working flawlessly...not sure what exactly did it, but I'm just so glad to pull out that (full) ice tray and not see a speck of frost or ice build-up ANYWHERE inside that ice maker chamber...it's heavenly. Many many thanks!

[@SwimFlySwim]

Thanks so much for spending the time and energy to create, produce and post this really helpful video. We live out in the country, and it's really hard to get any repair folks out here. We've learned how to fix tons of stuff because service folks don't want to drive that 25 miles (even if we pay them?). Ordering parts today. We'll see how it goes! (Wouldn't have tried it without you!)

[@vforrester8179]

Exactly the one and only video I needed to watch on my 2018 IceMaker problem. thanks bud !

[@lucpoulin9913]

Thank you!!. Detailed video that gave me confidence to remove all removable parts! Did not change anything, just cleaned it up from ice and put it back together. Will see how long this clean up lasts. Thanks again!

[@travisepp3051]

Thanks for this video. It was very informative and comprehensive. Also, you have a great radio voice, one that tells me everything is going to be okay!

[@ricknsharons]

I got one of these refrigerators with a house I bought and I have been having problems with icing up. I watched your entire video and pulled mine apart to take a look if anything obvious is wrong. My model number is RF23M8070SG/AA and date of mfr is April 2018 so this is one that should have kit DA82-02638A installed. However what I found is mine has the Y clips on the evaporator tubes so that got me wondering, how can I tell if mine already had a kit installed? Did some come with the Y clips and still have problems? The ice maker has a date label of 2018-04-02 and DA97-18859A which makes me think it does not have the kit installed.

[@blairpage276]

Thanks so much for making this very thorough video!!! It was a huge help and I'm hoping to finally have a normally functioning ice maker instead of a frozen mess thanks to your video!

[@fasnuf]

20:45 Not sure this really does any good with the huge hole in the back where the ice maker drain goes. There's no seal there. I did it anyway in the hopes it helps.

[@thepapagolf]

This is a known issue. Chat with Samsung customer support. They will send out a local qualified technician and order you parts for free. Mine is doing mine now. Says he does 15 a week. Don’t use a hair dryer to defrost anything. He says people do that a lot. I took out my food left the doors open and used a mug of water that I kept microwaving over and over to speed up the process.

[@PatrickPennel-k7s]

Just called Samsung and talked to their Customer Service. I had to share video and pictures and once they had the proof they were more than happy to schedule a technician to come out and fix it! Technician is supposed to call me within 48 hours.

[@jspinosa50]

The technician came to me on day 2 and installed the 2nd ice maker. Samsung again did it at no charge. I think they finally admitted this was a big problem. Good luck.

[@stormingee]

I just put the ice maker on defrost for about 2 hours. It took care of the problem. So far after 1 month and still working good.

[@benwestlake3425]

How do you put the ice maker only on to defrost?

[@tcmccormick]

Great informative video. I was given a Samsung RF23J9011SR/AA 07 Serial number 07GG43BH301465T Mfg. date March 2016. It was in a short term vacation rental and the owner did not want to mess with the freezing ice maker anymore. It appears this is a fixable problem and I am hoping I can fix it. I am a little unclear after watching your video and reading the text below if I need the complete repair kit as you showed installing and which one. Any help and clues on this would be much appreciated. Thanks, Tommy

[@VetoPowers]

Could you please verify the part kit for RF28HDEDBSR, oct 2014 . Best video I have seen on this problem! Thanks

[@tomneumann8864]

Hi - thank you for making this video which was very detailed and informative. I have Samsung model RF28R6201SR/AA and was wondering what the parts are that I need? Do I need the whole kit or just certain parts and if possible please provide the part numbers that are needed as my ice maker freezes up and then I have to defrost it. Thanks!

[@scothoffman6007]

This is a great video! I have had Samsung come out to repair this issue at least 6 times and each time they came out the problem became worse and worse. Now I have water melting from the ice maker into the dispenser chute, of Course it melts, then if you dispense the ice, a bunch of water comes out then the ice which looks half melted. Samsung gave up and supposedly is refunding me because they say my icemaker is unrepairable. (I have yet to see the check from Samsung. I didn't see my model listed below, and want to confirm that the parts replaced were the correct ones, or maybe they were improperly installed. I have is RF24J9960S4/AA. From the video it sounds like the problem I am having may be due to the fan not circulating properly, or a leak, or maybe the supply tube alignment. Samsung replaced the control board twice and the ice maker 4 times in the past 2-3 years. The last time was in March 2023. The first time was in 2018. I remember the first technician applying the food grade silicone, because he said that this compartment is notorious for leaking. After the icemaker was replaced for the first time, the problem appeared to be fixed. Since then every repair was worse and the time in between the issue got shorter and shorter. One question I have. Is it possible, if they put the incorrect control board in, would everything work but the ice maker not chilling properly, or the defrost mode in the ice maker not set properly? If the fridge is not balanced properly, could this cause the ice chamber to not seal to the door? I have checked the door gasket and even added backer rod under the gasket to insure a real tight seal. It seems like this should be an easy fix, but I still cannot determine the cause. Do you have any idea, or know the kit number for my fridge? Thank you.

[@AMNBabin]

4:49 - why would you put the tip of the steamer against the side of the ice box, where the sealant is? If the box is completely frozen in place, like mine was, it would take a long time for the steam to get around the sealant or to heat the box up enough for the ice to melt. I put the tip of my steamer up into the opening of the ice chute, where the ice comes out, and it melted all the ice and freed my ice box in about 2-3 minutes. Water started pouring out of the bottom in a few seconds, so definitely have towels underneath before you start!

[@joaocoelho7331]

He could not pull the bucket further out; he had no choice.

[@AMNBabin]

@@joaocoelho7331 You don't have to pull the ice bucket out at all. Mine was completely frozen in place, and took only 2-3 minutes of steam aimed up the ice chute instead of 15 minutes of steam aimed at the sealant around the edge of the bucket.

[@michaelburnette7779]

Same issues as everyone else with the ice maker freezing! Force defrost about every three weeks! But last week we noticed the food in the freezer getting more and more soft, poured the ice cream out! Took everything out and removed back panel and the coils were bone dry! Took back panel off and cleaned condenser, checked drain tubes, etc. everything was great except the compressor high and low side did not appear as cold or hot as they should’ve been! Refrigerator still cools to 35, but everything else is 67 (middle drawer and freezer). Ordered a 134a kit to refill Freon, but after seeing your video, would it be the mother board? Model: RF30KMEDBSR/AA Serial Number: 08EB43AJC00020L Samsung automatically assumed the issue and declined sending a tech as “it’s out of warranty!

[@MarcCarr01]

I have the RF263BEAESG manufactured Dec 2018. In your list you show this as "PRODUCTION", but I definitely have an ice buildup issue. Do I need the kit or just need to check drain line, y-clip position, and seal it? Thanks and great video!

[@mannimal23]

I have the same fridge (RF263BEAE), manufactured Nov 2017. "PRODUCTION" threw me off too. I have the ice buildup issue and am not quite sure which kit to get either. I think I need KIT DA82-02640A, but am not quite sure. Any help would be greatly appreciated!

[@jarednava9538]

What temperature should i put my fridge at maybe to help the ice maker built up

[@rcinfla9017]

Utility water pressure plays a role in the filling of ice tray. It is a timer based valve opening. High water pressure can result in overfilling of tray resulting in buildup of ice from overflow. Sometimes backing down ice maker water line feed value helps reduce the amount of tray fill volume. This unfortunately also reduces front door drinking water dispensing flow rate. A small valve put inline with tube on back of refrig, only on ice fill line could be used to reduce ice maker water fill level. The tube fill end position at inside top is also important as shown in video. Misalignment will cause filling water to splash outside of ice tray again adding to ice buildup in icemaker area.

[@resarfekim]

Ordered the parts for my RF28HDEDBSR/AA. Operation went pretty much exactly as described by in his video. Hardest part for me was pulling out the auger motor. I think it was iced in back. I thought I could do this without a steamer (though for the most part I did), but I borrowed the neighbor's steamer to melt around the auger, and after some muscle, it finally came out. Assembly was easy. One week later, no icing up at all so far. Thanks BeardedApplianceRepair.

[@Tonster-01]

@resarfekim I have the same model number. Do you have a kit number. I'm confused, my model number shows between 12/2015 To 12/2018 (GC To KC) But Date of Manufacture shows AUG. 2015

[@KenSmith-n8q]

Thanks for taking the time to make this video. I have seen many over the years but yours is the most detailed and informative of any of them. I’ve had my Samsung refrigerator since 2014. I’ve gone through this process about 1/2 a dozen times and it is so aggravating. I wasn’t aware of the updated kit that was available. I had already taken care of all the air gaps with silicone and replaced that rectangle ring with the Y clips but it just happened again after about a year and a half. I’m ready to do the rest of the retro if that will help. I see you are still producing the vid for my model. It’s pretty much the same as the one in this vid. I’m wondering if you can let me know the kit# I need for it Model: RF25HMEDBSR/AA Any help you can give is greatly appreciated. Thanks again

[@TheLucasFamily4]

Thankful for your video! What symptoms indicate you need a new control board? I have a 2014 rf28hmedbsr

[@michellefoster5520]

Hello, my husband purchased this same (fairly new) fridge from a appliance store he found online. And I love it, for being a used fridge with plastic still on it. But my question is, does the ice suppose to be falling inside the top drawer of the freezer?

[@lnjparadise4]

I have a RF28HFEDB fridge having the same issues as described in the video, your list shows “production” is that up to date or are there parts available? Thank you in advance.

[@brucehutchins6596]

Great video I have a RF263BEAESR/AA 04 June 2016 S/N JKJ44BBH600469K What kit do I need; do I need to replace the mother; and how long does it take for the silicone to dry/set. Thank you

[@sparklander]

How do you remove the ice maker initially to do the repair? I cannot figure out what to push to release it from where it is. Thank you.

[@BrianBlake-hm3bz]

. I have a model RF263TEAESG/AA. The water or ice maker is working. There is an ice build up inside the frig on the back wall inside the frig. This frig looks to be made Nov 2016. Do I need the control board? How much is the repair kit and success rate.

[@BrianBlake-hm3bz]

How much is the repair kit?

[@jspinosa50]

Very nice video. I watched another were the Tech. used aluminum tape instead of silicon, what do you think about that? thanks.

[@John-gf7zc]

Is there a water shut off valve that needs to be turned off before starting this work? if so where is it or does it have a check valve that stops it?

[@b4804514]

Don;t forget to tell folks about the door flap Cover for the ice chute. I found that leaking air creating a lot of frost in the ice maker. I cleaned it so the seal was air tight and put in the y clips and surround and all was well

[@McDootles]

Is this the rubber piece on the door where the ice comes out? Mine is clean so I have no idea if it's leaking air or not.

[@resarfekim]

One month in, not a speck of ice buildup. Before doing this procedure, I needed to hammer out the ice and use the hair dryer every other month. I had 2 different appliance repair guys said this issue was unfixable. One guy said he would do it for $200 min labor and up to $400 for the parts. I got 'r done for $200 in parts and a couple hours. (had to borrow a steamer, which was required in my case)

[@hypedee]

Great video 👍🏽👍🏽 .. my water dispenser flows very slow? Do you have an idea what I can check out? It’s and 4 door refrigerator with screen

[@rogerco4949]

Hello! This video was extremely helpful for us. However, after we replaced all parts (including the control board) the water no longer worked. We had to put the original board back in and now it all works!! We just did it yesterday so I’m keeping my fingers crossed that we don’t have any more issues. But thank you for this very informative video!

[@bigstick8699]

I tried the defrost and forces defrost up to 20 mins as some suggested but no results. How long did you turn yours on for?

[@duanegabardi2182]

Love the video, you definitely know what you are doing!! my serial # is 0AJC4BBK400916T Model # is RF263BEAESG. BUILT IN APRIL 2018 THANK YOU SO MUCH FOR YOUR HELP AS WE LIVE IN AN AREA WITH NO REPAIRMAN. THANK YOU AGAIN

[@tsxacura04]

Can you please advise what parts I will need for model RF28hmelbsr/aa

[@ryanspreitzer3787]

Thank you for the helpful video and information. I purchased the service kit, DA82-02675A. Instead of including DA97-15217D, it included DA97-15217B. I’m unable to find information as to whether or not these two are interchangeable. Any insight?

[@gino2465]

Will the plumbed water need isolating or can the inserts be removed without water shut off at rear.

[@Robert-mc9os]

Do you have any advice on what to do to replace GE Refrigerator Door Switch WR23X10593 which is no longer available at GE or parts locations?

[@msierra519]

I was considering doing this fix for my fridge, but I read some people calling Samsung even after their warranty expired and got it fixed so I decided to shoot my shot. I just got off the phone with them and they are repairing it for free! They said because I already had a problem with this before they can fix it at no charge

[@jsingh8423]

Great video, but I've different issue with my icemaker on a RF263BEAESR/AA. Its late 2019 build with no excessive ice build up. Couple of weeks back it has stopped building ICE at all, not sure if water flow is restricted ? front water dispenser is working normal. Tshoot: Filter replaced, Power cycled couple or times, Reset with blue button on ICE maker done. Not sure what else can be done !!

[@raleighmartin7301]

The 8th and 9th digits of my SN are HB. Do any of these instructions apply?

[@je1279]

Very helpful video. Do you have the link for your video that applies to the RF23HCEDB models?

[@paulhetu2430]

Great video thanks! I have RF28JBEDBSG manufactured in May 2016. Do you have any idea which parts I would need to complete the repair? I appreciate your help thank you

[@paulhetu2430]

Found it! Thx again

[@burnjack291]

@@paulhetu2430 So witch parts have you installed? I have the same model number Manufacturer in April 2016. Thanks

[@FINANCEMANAGER-t7h]

I have model RF23J9011SR/AA do they have a repair kit yet?

[@oscarlovesit]

Hello, Thanks for your video! It was very informative... I have a Samsung RF8000MC refrigerator and need the service kit for the Ice Maker. I have looked in your description and online but cannot find one. Could you please let me know the right product for this model?

[@saurabhr90]

Does replacing the control board fix this for good?

[@emilsierra3309]

Great video! I came across this video because my relative has this issue however it is made May of 2019 so I guess no parts will fix it from what I gather from this video. The model is RF24R7201SG/AA. Ice maker works just gets froze up and can’t get the bucket out

[@Markie_Mark1]

Hello I have model RF28HDEDBSR/AA. Sn# 06EC43BF500113T. Built may 2014 so i would need all parts listed except the control board? Thanks

[@2009ridgeback]

My fridge is RF28HFEDTSR/AA Aug,"15" can you tell me the proper ice maker kit, I'm looking forward to doing this once! Thanks for the great info.

[@cyosh345]

Thanks for posting this. Very helpful. What will happen if we just swap the ice maker and not the circuit board?

[@gregorysantana6375]

Thanks so much for the video, but I don't think you list the exact kit number for the model number you're working on. You list a few up top with links but then down below its "video in production" without actually listing what kit you used here. Can you please let us know? Thanks!

[@globalnomad5753]

HI, thank you for your video. my refrigerator model is RF323TEDBSR/AA and i can find the parts. could you help me?.

[@jefflcaldwell]

Do u have to let the silicone set overnight before using

[@vgnrohio]

Great video we have a broken icemaker too. Model RF23J9011SG manufactured Dec. 2016 S/N 07ZB43BHC00161W can you recommend the correct rebuild kit thank you

[@jimturner7439]

Hi - I have done some of this, but not the drain tube or the control board. Here is my unit (still causing me problems!!!): Model: RF28K9070SR/AA Rev 03 Serial: 088D43BK200128P Can you point me to a kit number for this? Thanks!

[@ChadAlanHeath]

Any idea what model RS261MDWP and serial JJ674GBB602329L would need? Thanks

[@jimfrits334]

I just purchased a new Samsung with this "style" of icemaker. Mine has a build date of June 2021 so hopefully it won't be a problem, but if it does give me a problem I think I would merely use the old fashion ice trays or buy a countertop ice maker to avoid the frustration of a continual problem.

[@michaelortiz6734]

Hello, this video on the Samsung top Ice maker is the best I have seen. I have a Samsung RF323TEDBSR made in March of 2013. Will I need a kit with a board? Can you tell me what kit I need? I also have water leaking under the crisper tray and need the new heater metal clip. Thank you very much 😊

[@williamdurant5042]

What's that metal rod/fitting on the end of your steamer nozzle? I ordered the same steamer from Amazon, but it's not on the parts list.

[@TaraLHernandez]

have you made a video for RF28K9380SG AA ? I think ours was built in 2016. We purchased late 2016 and installed into kitchen remodel in 2017. But we have a chronic issue with our ice maker freezing over. I use a hair dryer usually to defrost but have used a steamer too.

[@jefflcaldwell]

Do u have to let the silicone set before restarting the fridge

[@sdfrey4070]

Great video. It convinced me to fix my ice build up once and for all. Please provide part numbers for Samsung RF28HMEDDBSR/AA AUG 2014 Rev 3. S/N 065L43BF808807V

[@tckwilson]

My fridge is PN 28HMEDBSR/AA. The serial number is 065L43BH504352W. What parts do I need? The 8th and 9th digit of the serial number don’t fit the pattern

[@ltcvansandt]

Great video. Out with the old and in with the new. However it has been almost 24 hours now and still no ice being made. Can it take that long before making ice? BTW my buttons to push to start defrost mode were Freezer/Lighting then Lighting x3 to Fd (forced defrost). After defrost cycle of about 30 minutes with annoying beep the whole time. The turn off/on fridge sequence is pressing the Freezer/Alarm/Fridge buttons for 5-10 sec. My Samsung model is RF26J7500.

[@NealZerby]

Hi. I found the correct model on this, but the year is well after when it says in the description. I have RF28JBEDBSG manufactured in Sep. of 2017. Which parts would I need?

[@romanartov8981]

Where can I buy a drain tube?

[@HomeOnTheRanges]

What does it mean if next to my model number in the description it says “PRODUCTION” ?

[@carlosmeza2984]

And any additional info or videos to watch theto make my repairs, thnx

[@DaneStCyr]

What kit is required for frig model # RF263TeAESR

[@patriciaterranova1074]

I have a 28cf Samsung French door with icemaker problem. My clip on the left side of icemaker won’t move to release the cover over the condenser. What’s the trick to allow the cover to move down to get the icemaker out? Your video was so excellent! Ty looking forward to your advice. RF 28k9070SG/AA is my model

[@jeffsmith9974]

Loved the video, very informative and straight forward. I have an RF22KREDB. APRIL 2016 so I believe I don’t need the control panel. What is the kit # without that?

[@jpunkins]

Here's a question for you, would you happen to have a video on how to replace the ice case room assembly? Whoever previously owned my house definitely used a heat gun while working on the ice maker and it's warped in places. The ice maker itself appears to be in good shape but I have a feeling the continued icing over is being caused by damage to that part and it looks like it's possible to get it online. Any chance you could direct me to some instructions?

[@JuanSilva-he1ft]

Great video. What is the ice maker repair kit for model #RF28HFEDBSR/AA. I cannot seem to find the correct kit for this model. My refrigerator was build on March 2015 which I believe that I don't need a control board. Correct? Do I order the kit at Samsung? Any help or guidance will be great

[@crasher88]

great video upset me to learn I didn't purchase everything I need to fix this issue so it will have to wait for another week or so. In the description you list the rest of the models for my particular model it says production next to it. Can you or any one else clear up what that means. Do I need to new circuit board or can I just replace the maker, drain tube, install the clips and seal up the cracks? Thank you again for all you do.

[@p51mustang31]

I have a Samsung, model RF28R7201SR/AA manufactured in June 2020 and my issue is that the ice maker won't stop making ice, and its causing ice to back up onto the sides where the ice is produced. Is there anything sinple I can check before calling an applicance repairman?

[@davidplatt3733]

Just wanted to add my thanks to the others. We live on a mesa in the Rockies and *no one* will service our Samsung fridge here. [My bad - will do my service homework next time.] This video saved me from throwing the damned thing out and buying a new (non-Samsung) fridge. At least for now.

[@supercoupe08]

Man, great video! I decided to find out my model number and kit I need, and can’t find it. I have a RF26XAERS. Date of Manufacture: Sept 2009. Serial at 8th/9th spot… S9 If you can direct me in the correct direction, I would be so grateful! Thanks for any awesome video!

[@kevinonaidh2821]

Very informative, i have a Sept 2017 side by side and my ice maker keeps freezing up. I did a thaw and removed ice maker to change out clips and the flange thingy. However my unit already had that up grade in place. There does not seem to be and light blead into the ice maker so nothing to seal. Tried to remove the motor but could not get if fully out, is there a trick with this model. And finally does my unit require the new motherboard? my S/N is 08HT43BJ900141P REV 2. thanks for any help you could give. Regards Kevin

[@Freezier134a]

What does production mean beside a model number you listed?

[@sandrakiyomura9335]

I called Samsung. My refrigerator is 2019 model and (surprise), they will fix it for FREE! Lots of people have this problem and it's probably cheaper for them to fix it than pay a class action lawsuit

[@jspinosa50]

Samsung again did it at no charge twice, 2nd icemaker and out-of-warranty.

[@cherylshepherd3658]

So the silicone is supposed to cure for 24 hours before returning the refrigerator to normal operation. However, I noticed there was still food in it, so you couldn’t have waited the 24 hours. How critical is the wait time for the silicone to dry?

[@johnlewis1882]

I have a Samsung French door model# Rf28HMEDBSR Aug 2017 tray wasstuck got ised steam and got tray out and defrosted fridge. Can here auger work, pulled plug and did reset? Now what?

[@boopernator]

Finally a solution to this problem, I can't remember how many of these I've thawed?

[@BeardedApplianceRepair]

I know it was plenty for me as well. Going back over and over to the same one's with an extended warranty until they replaced it.

[@iliakopylov9171]

Hello! What is mean productio? like RF23HTEDB- PRODUCTION. Still need service kit? Thank you

[@juanortega7358]

Hello, I have a RF28R7351SG/AA, can you please verify the kit number for this model?

[@kurtmack1019]

Thank you for putting this video out. I have a model RF28HDEDBSR/AA Serial# 06EC43AG902739K Made Sept 2015 A parts supplier told me I needed icemaker DA97-15217D is that correct? My model says Production on your list not sure what that means? I read that the "D" on the icemaker means that it's the newest version? Also is it safe to assume that the "Y" clips and drain tube are universal to all models?

[@donnaclontz]

Trying to fix my RF263BEAEW SAMSUNG ICE MAKER. WHAT PARTS DO I NEED