How to Impress Your Interviewer, Call Center Final Interview

[@mesa577]

Hands down best call center training/education channel on KZbin.

[@noimegracepahilanga8836]

I def. agree with you

[@jaijai4710]

i agreeeee

[@alexlara841]

Agree

[@patricialouisetamayo9765]

I started watching your videos exactly one year ago, now I am currently employed with one of the biggest bpo company in the philippines and snatching the top agent title every month, never had an idea that you influence me a lot, even adapt how you delivered the words, they even called me siri in our office 😂 Thank you for all the tips, you're a star 🌟

[@Kwestyon]

Wow! Thank you ♥️ and congratulations! 🔥

[@shieldanime6968]

hello siri ❤️🥰😍

[@kimbot3979]

Wow that's awesome 😎

[@jerryreyes9742]

I am 50 years old and I pass all the interviews and assessments I am waiting to sign my J o today , thanks to you I am a first timer in bpo industry you help me a lot to learn new things.thanks

[@snowsnow2163]

Congratulations po 🎉❤

[@justinerainquinante2683]

Yung call center training na inaatendan ko ikaw yung sina-suggest na panoorin namin😊😊😊

[@Koola0811]

Ate Kwestyon really helped me during my bpo journey. I hit that job and all she taught is really useful. I didnt just become an agent but a top agent every single month. I applied them all and everything went smoother. Ate Kwestyon deserve it all. More blessings ate you really helped lot of us. I don't have any special means to thank you but my heart is really full and grateful to your teachings. Your vivid explanations and realistic mock samples ugh can't help it but it's all perfection. Becoz of this channel I become confident because guys even if ate Kwestyon teaches us all but we don't apply them and we aren't confident coz were always nervous we cant get the job in bpo. So first be confident the rest will follow ❤

[@ivanedrianmendozaperez994]

Tomorrow is my Final interview, Thank you for these tips that I will keep and use tomorrow!

[@itsalivr]

what happened po?

[@goiffryfrinze]

I like the jordan peterson reference right there kwestyon. It's great to see people are listening to him, one of the goats. This content you made is very valuable in terms of not just impressing and waking the soul out of your interviewer but also on progressive communication itself. Kudos made me subscribe.

[@kendarrelabellera9750]

Despite my failures at several companies, I never gave up and continued the fight I had started for the goal of working in the BPO industry. Thank you Ms. Sheina for your teachings, as they served as my weapon in each of my job applications. Tomorrow I'll be signing the contract, I know that the position given to me is difficult, but I will take it as a challenge.

[@Kwestyon]

Congratulations! You deserve it. 🎉🎉🎉

[@yapbianca-bp3731]

thank u sm, i have been binge watching your videos for the past few weeks and i got accepted to the first company that i applied for. you will always be my best mentor!!!!!

[@Kwestyon]

Congratulations! 🎉🎉🎉

[@milesangelodelossantos]

i swear! listening to her vlogs helps me a lot to improve my grammar even boost my confidence to apply bpo

[@knockerspoint9927]

Just remember that no wonder how good you are or how prepared you are, if the interviewer doesn't like you then there's nuthin you can do no matter how good you are in the interview...this really happens even if you already have experience in the position you're applying..

[@justanimelover7707]

Exactly. You know what in my country Indonesia, if you're above 25 yo, and not good looking. No matter what you're saying or skills you have. You're not getting hired. This is why i only apply jobs from overseas companies, even though i didn't get a new job yet, but the thing is they always review my application and give me chance to take assessment and interview. At least they notice me without judging my age and appearance.

[@melshane862]

It means they poor and pathetic! Hr recruitment team!

[@beomgyulovesyou4390]

I want to ask you, is it possible for callcenter agents overseas to apply in your country? Should we learn bahasa indo first before we apply​@@justanimelover7707

[@jcarlo19]

Wow! I need this one since i failed on my final interview. Gotta ready my pen and paper for this

[@nameless1426]

This is what I needed! To be honest, I always failing the every single job interviews ever since I let go by the previous company. I don't know whether I made a mistake or else I'm running out of luck. Anyway, thank you very much.

[@sophinesalesmon6796]

Same here

[@heypeyttt]

Hi Miss, Thanks to your videos I passed the initial interview and Training. Today, I am scheduled for my Final Interview/Assessment. More power! 🙏🏼💗

[@Kwestyon]

Good luck!

[@josedavid8255]

I've been studying your videos to prep for a BPO interview and the BPO career in general. This would be my 12th video. I like the idea of mimicking people I'd like to emulate. Definitely gonna get my reps in on it. It's nice to have activities that you can just brute force practice over and over again that'll produce clear results. I appreciate what you do. 10/10 ideas!! 10/10 content!! 10/10 delivery!!😄👍

[@JennyRoseSasutana]

Thank you, Shena. I'm really inspired by you, and later this day, finally, this is my final account interview for BPO.. Hoping and Praying for this. God bless sa lahat ng sumubok at susubok pa malalagpasan natin to.

[@azdrinayusaf6791]

I think the most important skill that I learn from it was the ability to make complex ideas easy to understand by breaking them down into bite size pieces and as costumer service representative I think that it is a pretty important skill. The faster the costumer understand the instructions the more satisfied they are

[@ivarice7799]

Watching while waiting for my final interview. You're videos really helped me grasp the bpo industry. Thank you

[@jhynxlaw3113]

Tomorrow is my SVAR and Final interview. Thank you ate for your videos, it helps me a lot during the process of learning this industry.

[@nameless1426]

Hi Kwestyon! I just wanted to say thank you for your video tutorials. Guess what? I just passed the final interview and the new company is now offering me the job order. I will still watch you tutorials as my guide to pass the nesting period and hopefully being tenured. God bless you, Kwestyon!

[@Kwestyon]

Congratulations! 👏👏👏

[@joshphelmalilay1070]

I think it was Jordan Peterson's voice you were listening to at 9:55.❤ Just wanna say that I love your videos so much. These help a lot of Filipinos pass and ace their interviews (including myself). Please keep creating more videos. We love you! God bless and more power!

[@rommelmadeja2806]

not related sa bpo pero sana ganito rin voice ng lecturer namin sa psychology hahahaha ang linaw

[@blueprint52]

Wow, impressive presentation, this is the only call center vlog I find to be CREDIBLE, the others were just too ...never mind.

[@Yhang_Largo]

I am graduating this coming july (SHS) and I decided to start my career first before jumping to college. I will be having a interview next week, wish me luck!

[@areha248]

I just would like to thank you, I am newbie applicant for this platform and I used to watch your videos to get some ideas and as a first timer I was able to penetrate to the company that I have applied from being a domestic helper I have never expected to be hired but it become possible for me because of your videos, so all thanks to you ❤❤❤

[@RCX903]

it's a big help for me. tomorrow is my final interview

[@latinboy18]

The most original video you have ever created. A greeting from Latinamerica...

[@vin7297]

Miss sheina salamat po sa mga informative videos. Nag ka Jo Po ako. Marami ka pong natutulungan na fresher gaya ko. Thank you very much.

[@Kwestyon]

Congratulations! Deserve mo yan. Great job!

[@psychomantis8015]

Kwestyon/Candace, I will be forever grateful for your free videos here on KZbin. I consider you as one of my virtual/online trainer and I guess I'm learning so much from all of you guys. Keep safe always, and I love yahhh 🤸 beshy 🤸 ko 🤸

[@arvinsenglishph2293]

It's supercalifragilisticexpialidocious! that Shiena delineates her tutorial flawlessly and on point! More vids Kwestyon.

[@Bread12454]

Nice jud Mem. Nadawat ko because of you. Karon apply nasab ko lain company. Wacth napud ko usob sa imo mga videos. Loveyouu sis . You are really a blessing to everyone. ❤❤❤

[@francisconivero2915]

2 Thumbs up..Informative content for Aspiring Call Center Agent.

[@charyjalina3123]

Hi Sheena. I watched your videos and applied the tips. I got the job offer last night. TYSM!

[@Kwestyon]

Congratulations!

[@UchihaMadara-p5o]

Thank you, watching your videos helps me a lot! I passed my final interview and on monday is the date of my medical examination, thank you.

[@mindorado4767]

I got a job offer because of your videos. Thank you, Ms. Shiena! 🥰

[@Kwestyon]

Congratulations!!

[@renzmendoza7976]

Wow ma'am! This is an enlightening vlog. This might help me for my final interview. And nice diction too! Not cringy at all.

[@theacalipjo2828]

Thank you ma'am for the tips! I got hired today❤

[@Kwestyon]

Congratulations!

[@francineogena718]

OMG!! Can't wait for your next video. What the difference between final and initial can't wait🥺🥺🥰🥰

[@MizuMatsuri.111]

I really appreciate your videos so much 🙏🏻🙏🏻🙏🏻 thank you for this 🙏🏻🤍 Sometimes the interviewers seem uninterested to the point na di na nila pinapatapos yung sagot mo kasi either mabagal ka sumagot or basta? May naencounter kasi ako na ambilis talaga huhu gusto agad nya mag salita. At first I swallowed my thoughts na lang and kaba. Pero one point I had to ask them to please hear me out a little more... Sobrang nahiya ako after ko iyon sabihin, it felt really wrong to speak up 😭😭 ... Welp, I think I'll just bingewatch your videos and get used to many more interviews 😭

[@arturodiaz8018]

Amo tus videos, son de gran utilidad, recientemente aplique a un call center , pero me acobarde y lo pospuse😅😅😅 creo que siento honesto contigo tengo que mejorar mucho más, saludos desde México ❤️❤️❤️❤️❤️

[@angiedelacruz7781]

I'm here cuz it's my final interview later at 6pm and it's a one day process so I'm done with the assessment and initial interviews earlier. Just check this video today hoping it can help me later.

[@DittoX_]

Where did you apply?

[@angiedelacruz7781]

Alorica and great news, I just got the job😅​@@DittoX_

[@BuLit02]

The more I watch your videos, the prettier you get. And that smile. Ugh!!

[@maryvianneyfelisilda8411]

I failed 3 interviews and they emailed me at the same day. I was really sad and disheartened yesterday because of it. Right now, I have a scheduled interview on-site and I lost my confidence because I'm scared to face another rejection. I know that it is normal to get rejected especially if you have zero job experience. I don't want to give up but at the back of my mind there's a voice saying that I should just go back inside my comfort zone. I did not just lost my confidence, I also lost my eagerness to work for the BPO industry.

[@maryvianneyfelisilda8411]

Pero charot lang🤪. Kahit ganun di ako magpapadala sa nararamdaman ko🤣 kung gusto may paraan kung ayaw maraming dahilan😏

[@bombims5416]

Ganyan din ako sa umipisa, para tayong may kaba everytime may interview, pero try mo wag ioverthink yung ginagawa mo, instead isipin mo lang na maging masaya, mawawala kaba mo, isipin mo lang na di ka naman nakikita ni customer so bakit ako kakabahan. Kaya yan.. no expirience din ako sa bpo, gusto ko lang mag work sa malamig na lugar, haha ayoko na sa construction.. sa monday certification na namin.. goodluck sa career mo boss amo.

[@TrishaLazaro-v1m]

Same here 😢 interview Ako today antagal ko nanuod at nag aral ng mga question pero Nung interview Ako knina Meron akong hndi nasagot na Isang question 😢SOBRANG nakakadurog feel ko dahil sa pagkakamali nayun hndi nya Ako papasa 😭😭parang nawalan tuloy Ako ng pagasa mag apply sa iba..KC phone interview na nga lang dkopa naayos 😢walk in pa kaya😢ano kaya sa tingin nyo guys mag try paba ako😢feel ko baka hndi din Ako makapasa KC I'm not good speak English 😢

[@calagomelanie9243]

i feel the same way, I failed 4 times after that i carried away by my thoughts that if i try again i might fail and become disappointed again and some point maybe I am luck of self confidence and I wasn't trying enough because im afraid to endure such rejection.

[@jayvocado]

Manifesting everyone here will get hired soon

[@sunriseeternity300]

I really like that you change outfits and looks throughout videos. Well done!

[@JennySuo24]

I Like your speaking voice so Clear and very informative.

[@BernieAdion]

I started watching you mam for 2 days. You know if I watch earlier this tips of you for final interview maybe I will pass in teleperformance validition interviewer. Thanks ma. I will try again to apply next month. I am 53 years old sometimes I am thinking that is the hindrance why I am not hired. I work before in a securiity industry. I want to change job because nobody hired me anymore.

[@melshane862]

Thank you miss! Dami ko na pong natutunan sayo.

[@bagotalagos8678]

Tomorrow is my final interview. Wish me luck❤

[@paolo487]

Thank you so much sa mga tips mo. I did well during the interview and was hired!

[@Kwestyon]

Congratulations! 🎉🎉🎉

[@jannyjanny3833]

Interview ko mamaya balikan ko to pag nakapasa ako huhu.

[@enjoygoodlife100percent]

i like your style. you will not get bored.

[@celleste-d4h]

Tomorrow is my interview

[@karenlozada613]

I love hearing your voice Ate.

[@maxchannel8505]

Thank you so much miss sheina I passed my final interview and also the account validation just yesterday. Btw im newbie in bpo industry with basic english lang pero palage ako nanonood ng mga vids mo.

[@Kwestyon]

Perfect! Congratulations! You deserve it.

[@hannahbii6814]

Naipasa ko na sana hanggang final interview. Sa versant hindi pumasa. Anyway thank you so much po sa mga video mo kahit papano tumaas ang confidence ko sa interview.❤ more power po❤

[@Kwestyon]

Maipapasa mo rin yan soon.

[@kristeljoy1662]

I have final interview today. Thankyou for the tips ✨

[@princesslacson6291]

Wow. These are really great points. I truly appreciate it. Thank you so much.

[@DaireenDichosa]

Final interview at 4:30 🥲

[@itsalivr]

what happened po?

[@saltyt9683]

Thank you for the tips. Mono out, stereo in.

[@Rayden3003]

such eloquency ♥

[@johannakeenaraneses2713]

I'm sliming while watching the whole video, because you're sooooo cuuuuutttteeeee,

[@riellecarlos2315]

I appreciate the way you speak english's language🙌🙌

[@pucket-i5v]

Was that mel robins ? 😍 I really love her insights about generally everything. I also lovveeee ur advocacy on aspiring CSR. thank u so much for ur hardwork

[@cheskamaeoquiasantiago3544]

I passed my interview todaaayy, thanks for your advice!!💗😭😭

[@Kwestyon]

Congratulations!

[@farmviewizelsplace2809]

Your my idol from now on

[@Kwestyon]

♥️♥️♥️

[@geraldmarzo3718]

You earned my subscription and like! You're too cute and soft-spoken. While listening to you, I think I might fall in love lol btw, I'm waiting for the Final Interview video questions and answers! Take care always!

[@alisaxxi]

I am a fresh graduate of bachelor's degree in education who aspires to pursue csr job, i've been watching your videos and it helps me a lot. Thank you so much❤

[@Los_Wolves]

I watched this video before my final interview, 10 minutes later they told me I got the job.

[@emrhezfaraon8641]

Very Informative! ❤❤

[@clkingtx]

Fantastic video!!!

[@Luis-ep7cb]

This gonna help me

[@hygeiaerickaruelan9336]

I have learned a lot while watching your videos and been always taking notes for future refferences. I really want to be a call center agent but whenever I apply to a company I always got rejected for the fact that I'm only a grade 10 completer. :'( can someone tell me where to apply and be qualified?

[@mobarachsaripada7873]

Try OCC company ma'am.

[@hygeiaerickaruelan9336]

@@mobarachsaripada7873 where can I find it?

[@iamvaperist2122]

​@@mobarachsaripada7873 Complete name please?

[@syrajaneespena3431]

wish me luck, i have an interview this monday :}} p.s. i love ur contents!!!

[@zehteiram932]

Thank you sheina for this one..looking forward to your next video😍 can you please make a video for the question why do you leave your last job..and my answer is for personal reason.. Big thanks😊

[@Kwestyon]

Hey there! I made a video about that here. kzbin.info/www/bejne/o4Wtk2qkmpWAmMk And I think it includes personal reason.

[@zehteiram932]

Thank you sheina😍

[@tyronefg6761]

waiting for the next video 😅

[@maricrisllamanzares9402]

I watched this video many years ago and again I'm watching this again since I'm applying again in BPO...

[@MariaMaeSultan]

I have a question because I'll already have a call center experience but it's a month experience I wanted to know why I just tried to apply another company should I say the full time ,why the interviewer haven't hired me ,even though the question is already answer and she said that it good answer,hahah it's not getting me over

[@FedericoMortera]

Amazing indeed.

[@AaliyahMortel]

Manefisting to pass final interview ❤

[@TabithaOrtega893]

Thank you so much ate for this❤🎉 I love how you act, you got it all 😅 it's really related situation during an interview. Hahaha.❤

[@Kwestyon]

You're welcome!

[@JasminCamungao]

Thank you,.❤

[@ShielaMNinja]

Hi po. I was endorsed as VTF or facilitator. Could you please create a video on how to deal with trainees. Thank you.

[@HolyBible_Reading]

Ayye..! JORDAN B PETERSON! He’s great:)

[@jmpalce7354]

i love your videos maam :)

[@moralesluzeljoir.2981]

OMG, the guy that you were mimicking sounds like Bob Odenkirk of better call Saul! Was it him?

[@Kwestyon]

I agree he does sound like Saul Goodman! But it's Jordan Peterson.

[@teacherjoycecorner]

I love your videos

[@Vidilhounuo]

Hi sheina 😊❤

[@krystareimaon2950]

Gonna go back here if I pass 🤞

[@mugiwara786]

palagi akong ligwak sa final interview 6 companies na na applyan ko this month kaso mga question nila parang pang ms. Universe 😭

[@bombims5416]

Uhmmmm, hope this message reach you madam. If you would, please make a video about CALL HANDLING, like how to HOLD or MUTE customer. Spiels on MUTING and extending your hold time for research. This topic would be a huge help for those who is on their nesting, certification and training phase. Thanks in advance. And more videos to come.. love lots.

[@Kwestyon]

Noted.

[@josephinesingson6330]

Hi good evening I'll be having a phone interview tomorrow,can u give me a tips..Thank u!!

[@jecielann]

Hi Maaam!!! It's been a year na rin, puro ako binge watch ng mga videos mo to prepare myself and now mag 1 year na ako sa work ko. Tysm🥲

[@Kwestyon]

That's so great to hear. Congratulations!

[@PrecilaMallanao-no2tm]

Thank you mam❤❤❤

[@mariacelinamercado599]

hi there I hope you make a video on how to pass both NPS aht AHt without affecting each other's scores? You cant serve two master's they say...Thanks

[@LouiseVillaflor]

Hi! I just want to seek help with this one since it really hinders me on my job application. How can I say the real reason why I leave my previous job if I said to my previous employer that I will take a licensure exam and pursue my degree. But I ended up not continue to pursue my career path that I want because of lack of money and I want to become more financially stable by applying to another job. I tried to apply on jobs that are related to my degree, but It is so difficult to find and be accepted since they require a license or experience for the job. That's why I also apply jobs that are not related on my degree. But if I explain these true reasons to the hiring manager, they might think that I'm only applying because of money and I show lack of commitment on their work if I said the real reason that I want to pursue my studies. And if I'm going to lie to them, they might discover the real reason thru background checking or references. Thank you so much for taking the time to read on my query, it really means a lot. Have a great day!

[@librajustice9317]

Request video po mam, how to handle grammar trolls sa cc 😂

[@yayih9402]

Bakit sa call center interview di na susunod professionalism call center nag tra trabaho ako simula pa 2010 ang tips ko sa inyo wag mag pakita ng confidence pag nakita nila na confident ka baka mayabangan interviewer mo at kahit qualified ka di ka kukunin more on ang interview kung gusto ka ng interviewer o hindi Ligit yan mag tanong kayo sa iba pa dito na matatagal na sa industria na ito. Mentalidad ng Mga pilipino yan yung confidence effective yan pag hindi pilipino interviewer mo

[@Ryuuzakii000]

I am just really shattered right now, I passed two Initial interteviews and assessment from two different companies, but I failed both final interview as well :(

[@angelilavada9943]

Is it also okay to incorporate your answer with the job responsibilities? Like for example, as i have read in the job responsibility, i need to check if its included in the policy and i can say that i am keen on details and makes sure that everything is stated...