How to Reset Motherboard BIOS Settings? | ASUS SUPPORT

[@Janomix]

The most accurate guide to real hard reset. Thank you. PS.: For audio/music productions Turbo Mode from Intel and ASUS causes several issues, clicks, pops and audio buffer lost. Hope Intel/ASUS and ASIO developers take care about this problem. Thanks again.

[@robertweekes5783]

*Thanks for the help!!* I was getting black screen time and time again. I’m glad I tried this before anything more invasive, like reseating my RAM. But then I remembered my BIOS hadn’t been working so I found this video.

[@ashryver3605]

Thanks Mr Asus But actually very clear simple video. Wanted to overclock ram from 1866 to 2133. Only thing stopping me is the fact that if ram is unstable it will likely not let the pc post at all to get into the bios, leading to this, cmos clearing etc. Much more tedious then cpu overclock just being bluescreens.

[@あらすか-x8t]

ありがとう…本当にありがとう! やはりASUSは素晴らしい企業やで。 安心感凄い高い。

[@riku5168]

How do I restore my motherboard (TUG Gaming Z790) settings from a saved .txt files? Does it need to be named a certain way or does it need to be in a folder or no folder? My motherboard is not finding my saved file so far.

[@asus_support]

Hi, according to your question, have you reset BIOS in BIOS setting page or hardware reset? Have you try the steps according to the video or the FAQ at the description box? Could you provide your current BIOS version? Thank you.

[@hitgamesofficial5165]

it was very helpful... removing battery doses the magic thanks asus

[@molsuzero]

Thanks for the help, you saved me because I had a black screen, best way to reset BIOS is to remove battery, in my case it was a cr2032, best regards.

[@lebobi7476]

Indeed I had to take the battery out on B560-Plus wifi, the Clear Cmos on the studs did not work!

[@Ibnboulos]

Hi, I am having a no boot/post issue. My mother board is a Prime B550-Plus, Asus TUF Gaming RTX 3080 ti OC edition. I have tried many things but still have no luck. Any clue what I should do? Thanks!

[@asus_support]

Hi Nicholas Sutphin, Please refer to the following link to troubleshoot the No Power/No Boot/No Display issue. www.asus.com/support/FAQ/1042632/

[@LOURDMETAL]

Hi i was updating my bios with the default settings of my motherboard when all of a sudden the pc turns off. now im trying everything to make my pc give video signal. my motherboard is a prime b550m-a WIFI. (i tried these two methods. is there anything more i can do😫😫😫

[@asus_support]

Hi Juanceto01, I'm not sure if the update is successful or failed. Please refer to the instructions in the link below. www.asus.com/support/FAQ/1029957/

[@nachovidal4047]

Vos sos el juanceto de los auris de virgo? Jajaja

[@LOURDMETAL]

@@nachovidal4047 yeah bro

[@LOURDMETAL]

@@nachovidal4047 mi bios esta corrupta

[@basedlordfam]

It’s bricked 😭

[@jimmyng4473]

hi, im using a Asus E3M-ET V5 motherboard, and one day my PC starts freezing and i saw orange blinking light at the bottom left of the mother board. what does it indicates?

[@asus_support]

Hi Jimmy Ng, Do you mean the LED-illuminated design? www.asus.com/Motherboards-Components/Motherboards/Business/E3M-ET-V5/

[@victorstoicescu1082]

where is cmos battery in asus r515ja? thanks

[@asus_support]

If the product you are using is a laptop, we recommend referring to the following FAQ for troubleshooting steps. [Notebook/AIO/Gaming Handheld] How to Reset Embedded Controller (EC Reset), Real-Time Clock (RTC), and Hard Reset www.asus.com/support/faq/1050239/ Thank you.

[@victorortiz983]

Hi, Ask some questions, After the bios update, the bios' screen appears which can't change, I can see the bios' screen. Right? But, see the ram needs to change to 3200 MHz, CL 14, and Volt 1.35. I struggle to find and see where it is? How? thank you

[@asus_support]

Hi Victor Ortiz, Do you mean the settings in bios cannot be changed? in which page? May I have the model name and the bios version?

[@victorortiz983]

@@asus_support Hi, the model name of Asus crosshair viii dark hero x570 and the bios update version 3801, the manual's page 64 or 3-1.

[@asus_support]

Hi Victor Ortiz, I'm afraid I don't find the bios settings in this manual's page 3-1, and there is no page 64 in the manual. dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/ROG_CROSSHAIR_VIII_DARK_HERO/E19368_ROG_CROSSHAIR_VIII_DARK_HERO_UM_V3_WEB.pdf Which settings cannot be changed? Are the settings mentioned in the following link? www.asus.com/support/FAQ/1042256/

[@victorortiz983]

@@asus_support The Simple PDF for Asus manual online which I found the page 65 (or) chapters 3 paragraph 1. It mentioned that “DO NOT CHANGE” is the default Bios setting except in the following circumstances: You get it?

[@asus_support]

Hi Victor Ortiz, We suggest use it with bios all default settings. However, it is possible to change the bios settings but we cannot make sure the stability after the adjustment.

[@TusharpratimSaikia]

I have bought asus a 320 m-k motherboard When I power on there is an orange light on statically What should I do

[@asus_support]

Hi অসমীয়া গীতৰ সুৰ, Is the model name PRIME A320M-K? Is it no boot with orange qled on? Please refer to the following link. www.asus.com/support/FAQ/1042678/

[@FelipeCarvalho-pe5jq]

Hi, don't know what else to try to fix this, but here we go. Ryzen 5 3600 x570 Tuf Gaming Plus/Br Shapphire Pulse Radeon RX 580 8GB GDDR5 and two sticks of RAM Hyperx Predator 8GB 3200 Mhz DDR4 Bought this setup on october 2020, and after some months, it started to have some problem, with no image on screen and the yellow light on DRAM led. After trying a bit of everything, it usually works with one stick at the A2 slot, and when I power on, the yellow DRAM led turns on, turns off, then the red CPU led turns on, then off and the PC starts. But not since yesterday. And always tried switching sticks, switching slots, reset CMOS. Recently I checked the CPU pins and two were bent, tried to fix them and they seem OK today, checked twice. Added more thermal paste. Nothing works anymore. Need the PC to work and everything. Checked the last BIOS update and its from July 17 (version 4802), can't remember I update for this one, but I think it was for the 4602 version, about 45 days ago I think. Any help is appreciated, thanks

[@asus_support]

Hi, regarding the situation you've reported, I would suggest that you can go here to provide feedback and receive more assistance. zentalk.asus.com/t5/motherboards/bd-p/motherboards We apologize for any inconvenience caused.

[@FLIXZY-z6t]

My motherboard doesn’t have the reset bios button on it and when I turn it on there is no display and there are integrated graphics on the motherboard but not on the cpu and I don’t have a dedicated graphics card so what do I do

[@asus_support]

Hi, according to your question, it is suggest that you can try test with minimal components. You can refer to the following link. www.asus.com/support/faq/1042632 Also, could you provide your product model and BIOS/OS version? Thank you.

[@TerryJGeo]

This didn't work for me. I've changed the battery twice now, reset the bios, updated the bios - there is nothing left I can find to try. Every time I switch on my PC, I get the same message and have to boot through the bios: Please enter setup to recover BIOS settings. After setting up Intel Optane Memory... This randomly started happening a week ago. No changes have been made to the BIOS, my PC is not overclocked and I have tried everything to fix it. What do I do now?

[@asus_support]

According to what you described, I would suggest you bring back your device to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

[@ivmurr5245]

were you able to fix the issue i have the same problem ?

[@TerryJGeo]

@@ivmurr5245 Nope. Still happening. I just don't switch my PC off at the mains now

[@vvv1227]

Useful video I am having issue with booting the system my motherboard is z87 pro I had been to asus service centre to update my bios but they didn't update so I don't have any option left rather than updating the bios to latest version present bios version is 1802 it was all well until I upgraded a samsung Evo 860 ssd 1tb & the next day the problem started I get a pop up the current bios setting do not fully support the boot device kindly help me sir .thanks in advance

[@asus_support]

Hi, sunil b. It may be a compatibility issue, and it is recommended that you refer to the Device Support page of the Z87-PRO. www.asus.com/SupportOnly/Z87-PRO/HelpDesk_QVL/ If possible, please cross-test with multiple SSDs and verify the issue as well.

[@vvv1227]

@@asus_support thanks sir I will try with different but I don't understand sometime it works well suddenly bios pop up comes on the screen 😀

[@asus_support]

@@vvv1227 I'm not sure what the situation of "bios pop up" is, if is directly enters BIOS configuration after power on, please refer to the link to follow the adjusting steps. www.asus.com/support/FAQ/1042868/

[@vvv1227]

@@asus_support finally formated the ssd & reinstalled the windows 7 pro & the system is running without any problems 😀 thanks once again for your support Sir .Regards from India 🇮🇳 ♥️

[@emerdrixdioctontemporaryac4421]

It is really needed to remove all the connected device in motherboard ? Before I do the short circuit thing..?

[@asus_support]

Hi, according to your question, you don't need to remove all device, you can reset BIOS in BIOS setting page or in hardware reset. Please make sure you've follow the steps according to the video. Thank you.

[@fearlesslark8537]

Hi there! Please advise how to make BIOS factory reset for ASUS n580gd laptop? The native motherboard it x580gd rev 2.0. Would really appreciate any help!

[@asus_support]

Hi, according to your question, you can refer to the following link. Thank you. www.asus.com/support/faq/1030210

[@fearlesslark8537]

@@asus_support Hi! Thanks a lot for your reply! Actually, I've already gone through this site. However, I haven't found the solution for my particular board. It has neither buttons nor 2-pin contacts...

[@sporadicentertainment9253]

I have an Asus tuf gaming x570-Plus WiFi and in my bios when I set CO or kinda oc my ram and reenter my bios my PBO or DOCP disappears is that normal? I have to reset my bios and reenter it for it to appear?

[@asus_support]

Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/motherboards/bd-p/motherboards Sorry for any inconvenience it may be caused.

[@joserivera7349]

Thanks a lot! You saved me from buying another motherboard!

[@QA_Universal]

Hi. My motherboard is Asus Prime X299-A, CPU Intel i9 7900x. I want to install a hypervisor of the first type Proxmox 7.1 VE. Which Bios version do you recommend installing? What are the settings? There is no information anywhere!) Thanks.

[@asus_support]

Hi Fond now, I'm sorry I'm not sure if hypervisor of the first type Proxmox 7.1 VE need same settings as win11(TPM 2.0 and UEFI). Please try BIOS 3501, which support win11 by default, no settings changes required in the UEFI BIOS.

[@s3ctorv]

please help; Asus Crosshair VII Hero , why is the light on after use clear cmos button? what i should do to get it off?

[@asus_support]

Hi S3CTOR V 第五维频率的振动, May I ask which of the indicator lights you mentioned? Is there any abnormality after the indicator light is on? For example, a black screen? If the Q-led indicator is on, it is recommended that you refer to the troubleshooting step corresponding to the link below. www.asus.com/support/FAQ/1042678/

[@Sector-V-]

@@asus_support hello thanks for your quick reply! I did a cmos reset with the knob on the back of the mainboard, before I did the reset, the light from the cmos button was always off, but now it's always on. I had noticed that the bios started to load more slowly, then I used a personal saved stable profile, since then everything is ok again. I've searched everywhere on the internet why the light just stays on after a reset, but didn't find anything and whether it means good or bad nobody knows, so I thought I'd ask the professionals here. Q-led is the 4 control leds on mainboard or? all these 4 control leds are off, so I assume I have no problems with these 4 components. it causes a bit of panic that the cmos button led is always on, because it's a reset button, and you keep thinking whether cmos isn't resetting something on its own or something similar. if it doesn't affect the system or bios negatively, it's ok if it stays on, but it's better to ask and learn more than to have problems later. I thank you very much!! so question: why does it light up constantly even after removing the battery for more than 1 hour, it can have a negative effect on the system and if dangerous how do you switch it off again, i.e. to the standard state? Kind regards

[@asus_support]

Hi @s3ctor =V= , May I ask if the model you mentioned is also the ROG CROSSHAIR VII HERO? If the CMOS light you mentioned is the CMOS button next to the BIOS button on the back of the motherboard, the light will be on whenever the power is on.

[@s3ctorv]

@@asus_support "May I ask if the model you mentioned is also the ROG CROSSHAIR VII HERO?" Yes, this is the ROG CROSSHAIR VII HERO "If the CMOS LED you mentioned is the CMOS button next to the BIOS button on the back of the motherboard, the LED will be lit whenever the device is powered on." Yes, the 2 buttons and the cmos\light button are always on, only when I turn off the power supply does the cmos light go off.

[@asus_support]

@@s3ctorv According to the circumstances you describe, that is normal and there is no need for concern.

[@device_drivers_installation]

Best method is to remove CMOS battery and insert back after one minute. Also users are should to wear ESD strap watch with cable before touching to Cabinet. Users are advised to reset the bios settings to default after every bios firmware update.

[@axlttime8452]

Exellente, pude recuperar mi pc despues de una actualizacion de mi motherbord asus que, despues de una actualizacion no mostraba video. Muchas gracias 10/10

[@Omzing]

You just save my PC ! Thanks a lot

[@GuapoJhimi]

I have a RTX 3080. I disabled my Intel integrated graphics. Now it is no longer an option under device manager. I can access the system, etc. How do I get the integrated graphics back? Entering the bios screen as you say and hitting default will return these graphic settings? I am finding conflicting info re this question.

[@asus_support]

Hi, may I ask if your question is related to graphics card? If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers. On the forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. zentalk.asus.com/t5/gpus/bd-p/GPUs Thank you.

[@EAGLETEAM48]

I have an Asus rog strix x 570f gaming motherboard. About 1 month ago I installed 4206 beta bios update. now normal bios 4206 is available. If I overwrite the old beta 4206 with the normal 4206 update, will I have problems with the computer?

[@asus_support]

Hi, according to your question, if you want to update your version to 4602. You can refer to the following link. www.asus.com/support/FAQ/1044348 Thank you.

[@andrepartfour]

Unplugging the PC from the power/electric cable is a good idea prior to using the short the two pins with a screwdriver method, something they did not mention in the video for some reason...

[@ryanodneal7001]

I had to clear my CMOS on my z570, will try again later, Thanks for the good videos

[@harshalchoudhary4495]

Hi, I can't find CMOS battery or CLRTC pin on the motherboard of Asus vivobook x510UR. No information is given in the manual as well. What should I do to reset bios? I can't enter the bios menu using F2 or delete keys.

[@asus_support]

Hi Harshal Choudhary, I'm afraid this video is for motherboard products. May I know why you want to reset bios? Can you boot into windows?

[@harshalchoudhary4495]

@@asus_support no i cannot boot into windows. The system is stuck at ASUS logo. I cannot enter into bios either by pressing any key. it's just not detecting any key

[@asus_support]

Hi Harshal Choudhary, Have you tried an external keyboard? Please refer to the following link for stuck at ASUS logo issue, and skip the bios setting steps if you cannot enter bios. www.asus.com/me-en/support/FAQ/1042613/ If it is still stuck at ASUS logo, please send the device to our local service center for further examination. Please visit our official website for contact info of our local service center.

[@asus_support]

Hi @Leonardo YHWH יהוה , After confirming with the relevant departments, this model has no BIOS/CMOS battery. Meanwhile, disassembling the device may lead to a loss of warranty. It is recommended that you contact the maintenance center for assistance if needed.

[@pocox3825]

Hello . How to reset BIOS of asus k450ln laptop? Thankful

[@asus_support]

Hi there, you can long press the power button for 40 second, or enter BIOS to load default setting. Thank you.

[@funforyounme]

Hi , Where can I find FX553vd CMOS battery, it is not visible after opening the bottom cover.

[@asus_support]

Hi Kids Fun Galaxy, I'm afraid it is for motherboard products. If your laptop cannot power on and shows black screen, please refer to the following link. www.asus.com/support/FAQ/1014276/

[@vslingam000]

Hi, I have a 3-yr old desktop with Asus H310M-A R2.0 mother board, Intel Core i3-8100 CPU @ 3.60GHz processor, 8 GB RAM, and 1 TB HDD, 64-bit processor, running Win 10 Home 64-bit OS. I want to upgrade to WIn11. The compatibility chk shows no TPM 2.0 and no Secure Boot. The Asus website says that this mobo is "Win 11 Ready", implying that these features are there but disabled. Can you pls advise or do a video on how to enable TPM 2.0 and Secure Boot. Also on how to backup and restore current BIOS settings before doing modifications, so that I can revert should it not work out. Tks.

[@asus_support]

Hi VS Lingam, Please update to bios 2208.

[@anxiouskaturuza981]

Great stuff, works like magic, the battery did it for me 😊

[@TommyM1lf199er]

I have an Asus rog strix b450f mainboard and I installed a new nvme ssd and after that I won’t turn on just an orange light apears I tried to update the bios via flash drive but my mainboard do not have an bios button on the back how can I update or fix the issue ?

[@asus_support]

Hi CAN030, I'm afraid USB BIOS Flashback is not supported on ROG STRIX B450-F GAMING. Can you enter bios after remove the nvme ssd?

[@TommyM1lf199er]

@@asus_support hey thanks for the quick reply but no I can not acces anything I tried to change the ram slots an checked my cpu but nothing seems to work so I thought about that my mainboard is broken and I ordered a new one If you have anything to help I would appreciate it

[@asus_support]

Hi CAN030, For no boot issue, please refer to the following link. www.asus.com/support/FAQ/1042632/ If the components are working fine with the new purchased motherboard, please send the old motherboard for RMA.

[@rtl5167]

i am currently experiencing the code:10 intel(r) wireless ac 9560 driver issues on my ROG strix g laptop. i tried the following: 1. disabling & enabling the driver 2. uninstalling the driver and restarting the laptop 3. updating the driver by downloading on the official intel and the asus website 4. network reset 5. command prompts 6. enabling wlan autoconfig yet none seem to work & connect me in my wifi. Does the “Restore Defaults” in bios would help me?

[@asus_support]

Hi, according to your question, have you try to restart your computer? It is suggest that you remove any hardware you may added to the computer prior to the error message. Or you can try to reset the BIOS setting. Also, could you provide your product model and OS version? Thank you.

[@papaigoblin7107]

Fiz a atualização da BIOS conforme a orientação de vocês, porém agora minha placa-mãe não reconhece mais as memórias. Como resolvo isso? A minha placa-mãe é uma ASUS TUF GAMING X570-PLUS/BR.

[@asus_support]

Hi, may I ask if your question is related to motherboard? If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers. On the forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. zentalk.asus.com/t5/motherboards/bd-p/motherboards Thank you.

[@iazoncorpuz9478]

i’m using a Asus Prime B-360M-A, i know there is a battery, but wheres the reset or clear bios? Please help

[@asus_support]

Hi, according to your question, you can go to ASUS official website to check your motherboard model to confirm the CLRTC pin position. You can refer to the following link. Thank you. www.asus.com/motherboards-components/motherboards/prime/prime-b360m-a/helpdesk_manual/?model2Name=PRIME-B360M-A

[@jeffthomson853]

I have a Asus Zenbook ux51vz . It will not power on with AC adapter (checked outptut = 19 VDC) or Battery. Does not charge battery when AC adapter is plugged in (Adapter current = 125mA) Would BIOS Reset be recommended for this condition? What method do I use to reset the BIOS?

[@asus_support]

Hi Jeff Thomson, I'm afraid this video is for motherboard products. For laptop products, it is necessary to power on and enter bios configuration to reset the bios. www.asus.com/us/support/FAQ/1044842/ For the issue you mentioned, please refer to the following link. www.asus.com/support/FAQ/1014276/

[@livito777]

I have a PC g15ce b11 the one that has an i7 11700kf and an Rtx 3080 well I had the bios 215 and I wanted to update to the 216 and now my PC does not turn on I did exactly the steps of this video entering the bios putting the factory settings and saving and my problem is not solved the PC still does not give me It's causing problems. I really don't understand why the latest version gives me problems. I'm very upset.

[@asus_support]

Hi, according to your question, may I ask have you update to version 216? If not, have you try to use CrashFree BIOS? It's for BIOS update failed, you can refer to the following link. www.asus.com/support/faq/1012219 May I ask whether you can power on? or is there no display?

[@livito777]

@@asus_support Hello, I'm very happy that you answered me, well, the factory version I had was the 215 and I updated it for the 216, "without blocking" I don't know what that is, I think I don't activate it, the PC turns on but it doesn't give me an image on my monitor, it only gave me an image when I put a screwdriver in CLRTC. Please, what should I do to make it work?

[@asus_support]

@@livito777 Hi, you can try the troubleshooting steps in the following link. Thank you. www.asus.com/support/faq/1042632

[@livito777]

@@asus_support Another doubt that bios should download because my motherboard is a b560 g and the latest version of bios that it has is different from the version recommended by the asus page when I put g15ce which is the name of my PC. So, which of the two should I download?

[@asus_support]

Hi, sorry for not being understand of your question, whether you want to update BIOS of motherboard B550 or motherboard G15CE? For G15CE, the latest BIOS version is 216. Whether your B550 motherboard model is TUF GAMING B550-PLUS or PRIME B550-PLUS?

[@paolocorporal8988]

Is this solution can fix my sound problem? I'm having a difficulty on fixing my sound. I even follow all the solutions from KZbin but nothing can fix my problem should I reset my bios motherboard?

[@asus_support]

Hi, Paolo Corporal. Could you please provide the model name (for example, PRIME B660M-K D4-CSM), the BIOS version, and details of the situation? Based on the situation you describe, it is recommended that you refer to the link below to troubleshooting the sound issue. www.asus.com/support/FAQ/1015070/

[@thatdudette3945]

I recently purchased a TUF GAMING B450 PRO II motherboard with Ryzen 5 5600g cpu. Is it possible to check the BIOS version without booting it first? If yes, where do i find it?

[@asus_support]

Hi That Dudette, I'm afraid you have to boot it and enter bios to check the bios version. Please refer to the following links to update bios 2409 for Ryzen 5 5600G via USB bios flashback. www.asus.com/support/FAQ/1038568/ www.asus.com/Motherboards-Components/Motherboards/TUF-Gaming/TUF-GAMING-B450M-PRO-II/HelpDesk_CPU/

[@elmaralan8203]

Hello,i have e410m my bios code was 12mart I entered the bios and pressed F9 and reset the bios settings to normal and when I enter my bios code it says wrong, how can this happen?

[@asus_support]

Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/motherboards/bd-p/motherboards Thank you.

[@elmaralan8203]

@@asus_support0 help

[@elmaralan8203]

@@asus_support0 help

[@asus_support]

Is the BIOS code you mentioned referring to the password used to enter the BIOS? Please refer to the following FAQ for troubleshooting steps. www.asus.com/support/faq/1046347/ Alternatively, you can post your issue in the forum provided below to seek further assistance. zentalk.asus.com/t5/motherboards/bd-p/motherboards Sorry for any inconvenience it may be caused.

[@elmaralan8203]

@@asus_supportpassword is boot pasword

[@promo130]

hi, does this motherboard have wifi and bluetooth? : ASUS ROG STRIX B550-F GAMING

[@asus_support]

Hi promo130, There are wifi version and no wifi version. The specific model name for wifi version is ROG STRIX B550-F GAMING (WI-FI). rog.asus.com/motherboards/rog-strix/rog-strix-b550-f-gaming-wi-fi-model/

[@promo130]

@@asus_support on the asus website wen you click on specs, wifi and bluetooth is on de list , by the non wifi version,

[@asus_support]

Hi promo130, Do you mean ASUS Wi-Fi module (Wi-Fi 802.11 a/b/g/n/ac and Bluetooth v5.0) in Back I/O Ports part? After consulted our tech team, wifi and bluetooth is not supported on ROG STRIX B550-F GAMING non wifi version. We'll revise the information. Thank you for your feedback.

[@promo130]

@@asus_support yes indeed, oke thanks for info

[@anirbanghosh9008]

I purchased an Asus Rog G17 laptop. The laptop was unable to boot with a black screen after 1 day of use. Please suggest what shall I do to avoid this situation in the new/replaced Asus Rog G17 laptop. Note : I occasionally switched between windows, silent,performance and turbo modes in armory crate depending upon the use.

[@asus_support]

Hi ANIRBAN GHOSH, Is the power indicator on or off? If it is on, please connect to an external monitor to check the display. Please refer to the following link. kzbin.info/www/bejne/r3jUnJyeaJucp6M If you have followed all steps in the video above but it is till black screen, please consult the seller if you just bought it.

[@anirbanghosh9008]

@@asus_support Thanks for replying. I tried the steps and had contacted the seller. I will be getting a replacement soon.

[@QA_Universal]

And can you release the firmware, or the profile of the Asus Prime X299-A BIOS settings to optimize this excellent motherboard with the Proxmox 7 VE hypervisor? Thanks!

[@asus_support]

Hi Fond now, I'm sorry I'm not sure if hypervisor of the first type Proxmox 7.1 VE need same settings as win11(TPM 2.0 and UEFI). Please try BIOS 3501, which support win11 by default, no settings changes required in the UEFI BIOS.

[@UmPCJogando]

Hi!I've a asus prime b450m gaming br and my pc doesn't boot after a failed overclock.I've already tried that methods to do a clear cmos but none of them worked for me. And after doing a cmos I can turn off the pc by holding the power button, but it just for the first time I turn it on after doing a clear cmos, in any others times, turn it off by the power buttom doesn't take effect. Can you help me?

[@asus_support]

Hi, according to your question, is there any buzzer sound or wrong messege occur? It is suggest that you test with minimal components. You can refer to "Test with minimal components, isolating the possible cause" in the following link. Thank you. www.asus.com/support/FAQ/1042632/

[@UmPCJogando]

@@asus_support no, it just don't beep

[@UmPCJogando]

@@asus_support what do you mean by it mininum components?

[@asus_support]

@@UmPCJogando Hi, you can refer to "Test with minimal components, isolating the possible cause" in the following link. Thank you. www.asus.com/support/FAQ/1042632/

[@UmPCJogando]

@@asus_support oh, ok, I also have tried that but did not work. I'll try a hard reset by keeping the battery out by a day.

[@laurascheuy6652]

I can't find either of these reset buttons. I've removed the battery and reinstalled it after a minute, same error. I can't enter setup to recover BIOS asus p8z68-v LE

[@asus_support]

Hi, Laura Scheuy. After the CMOS is cleared, reinstall the battery, enter the BIOS and press F5. When Load Optimized Defaults appears, select Ok and the BIOS will reply. Is the default value. Please refer to the link and also the user's manual to restore BIOS setting. www.asus.com/support/FAQ/1030210 www.asus.com/supportonly/P8Z68-V%20LE/HelpDesk_Manual/

[@laurascheuy6652]

@@asus_support Told you, can't enter setup to recover BIOS. Read my post - I said I removed and reinstalled the battery and nothing changed, still same error message. I have neither of these reset buttons on my motherboard, at least I cant' find them anyway

[@asus_support]

@@laurascheuy6652 May I ask if your situation is unable to enter the BIOS and directly enter the OS system, or unable to boot? What settings did you operate or what external device were you using before this happened? Meanwhile, it is recommended that you refer to the link I mentioned to reset BIOS by CLRTC two-pin type.

[@swazy7686]

i need help because my pc wont boot and will stay stuck frozen on rog screen, any resolutions?

[@asus_support]

Hi, according to your problem, please refer to the following link. Thank you. www.asus.com/support/FAQ/1042613/ Also, could you provide your product model and BIOS version?

[@nagamvenkateswararao2332]

My laptop Asus tuf a17 getting into bios setup automatically at every restart or switching on laptop ? I tried resetting default values in bios setup but nothing changed. Any solution plz.

[@asus_support]

Hi Nagam Venkateswararao, Do you use the original hard drive or replace the hard drive by yourself? Do you use bundled OS or install OS by yourself? Is the boot option correct in bios? Please refer to the other steps in the link below. www.asus.com/support/FAQ/1042868/

[@tekcelreparos]

Após Atualizaçao da BIOS do Notebook X515EA, ao reiniciar a Tela ficou preta. Liga e desliga normal, porém nao aparece imagem, o que fazer?

[@felipevital4024]

Hello! I'm having a problem on my BIOs. The computer refuses to turn on the matter what i do, i already tried resetting through the pins and removing the battery but nothing seems to work, any clues on what it might be? I have an Asus prime A520M-E!

[@vvv1227]

Same here I am left with no options rather than updating the bios to latest version hope everything goes well

[@asus_support]

Hi, Felipe Vital. May I ask if you are unable to boot up after updating the BIOS? It is recommended that you try to minimize the device to see if it still occurs as in the following link. www.asus.com/support/FAQ/1042632/

[@vvv1227]

I updated the bios to latest version but same problem pop up about bios

[@asus_support]

@@vvv1227 ​Could you please provide the BIOS version and details of the situation? May I ask if you are unable to boot up after updating the BIOS? If so, and you have tried all the steps I mentioned, it is recommended that you visit the ASUS Repair Center to have your device checked.

[@saltd1953]

hello, i have a problem with my ASUS a320m-k motherboard which worked for a while but not anymore, when i boot my pc, the screen shows no image and the motherboard makes the normal beep then 1 long beep and 3 short beeps, and when i remove the ram bars, it just makes 1 long beep and 2 short beeps, i tried with other identical ram and it does the same thing I reset the motherboard by removing the battery and putting it back in, the pc starts, the screen still shows nothing but now there is no beep anymore please help

[@asus_support]

Hi Salt D, Please refer to the following link. www.asus.com/support/FAQ/1042632/

[@jinretro]

Thank you, I never thought I would solve this with a screwdriver.😂

[@sasukekurosaki6183]

Hello need help why does my PC keep showing USB device over current? Even when u removed my front USB cables its still showing

[@asus_support]

Hi, according to your question, whether your page show "USB Device Over Current Status Detected"? It is suggest that you try unplugging the usb cable on the motherboard first. Then confirm whether the problem still occur. Thank you.

[@eminaheco9154]

Hello! How to restart cmos bios on ASUS PRIME H310M-E R2.0?

[@asus_support]

Hi Emina Hećo, If you mean clear cmos, please refer to the steps after 1:09 in this video.

[@christianmarquez1769]

Do I will need to reinstall windows after this ?

[@asus_support]

Hi, according to your question, when reset the BIOS settings is completed, the computer will restart and enter Windows. Thank you.

[@omen_rs]

Hello! Everything works on my pc except when ever I try to play games or use signal RGB they force close. My screen also flickers black and then back to normal for a quick second repeatedly. I’ve tried many solutions but nothing has worked.

[@asus_support]

Hi, Omen RS. Could you please provide the model name (for example, PRIME B660M-K D4-CSM), the BIOS version, the OS version, the game information, and details of the situation?

[@omen_rs]

MOBO - ROG STRIX b450 f-II GPU - NVIDIA ROG STRIX RTX 3060

[@omen_rs]

@@asus_support I’m not sure of the bios version but I updated it to the latest ASUS update after booting into windows 10 for the first time. I now have windows 11. The games I play are (World of Warcraft, Call of Duty MW, and Old School RuneScape)

[@omen_rs]

@@asus_support what’s happening is my games keep force closing when I open them. Some have errors, and some just close all together. I also run SignalRGB to run all my RGB devices and that does the same thing. I’ve tried almost every “solution” I can find on the internet. I’ve done a clean wipe of all my drivers. Ive taken out and reseated my GPU twice and also checked for any malfunctions externally. Everything is plugged in correctly. I updated to windows 11 thinking that might fix the issue but it did not.

[@asus_support]

@@omen_rs ​Sorry for the slow reply. Have you tried to uninstall the game and reinstall it? It is recommended that you uninstall and reinstall individual games to test them separately. Meanwhile, please test the other slot of the PCIe to reset the GPU.

[@reelkrish]

How to enable Secure boot option and TFM2.0 please help.

[@asus_support]

Hi 50 RISHABH CHANDRAKAR, May I have the model name and the bios version? Do you install legacy or UEFI OS?

[@reelkrish]

@@asus_support fx505dy, I am using Windows 11

[@asus_support]

Hi 50 RISHABH CHANDRAKAR, Do you want to enable secure boot and TPM2.0 for win11 updating or for other function in win11?

[@reelkrish]

@@asus_support For playing Valorant, I got updated to Windows 11, but when I opened Valorant it said I need to enable that both for being able to play the game so I had to roll back to Windows 10 as I was unable to find a solution.

[@asus_support]

Hi 50 RISHABH CHANDRAKAR, Please refer to the following links and there are the pictures for bios settings. www.asus.com/support/FAQ/1042711/ www.asus.com/support/FAQ/1046308/

[@omriu5000]

Hello sir, I've recently bought an Asus laptop Rog RTX 3060 I9 at Bestbuy, and the issue I have with it atm is that, whenever the computer puts itself into "sleep" mode it actually falls into a state of " coma " and no matter what I do, this laptop cannot be woken up. unless I click Win + Ctrl + shift + B How do I solve this issue? thanks in advance.

[@asus_support]

Hi Omri UY, May I have the model name such as GU603HM and the bios version? Please make sure windows update all up to date.

[@gabitoiverson5860]

I need help, I tried to install a gpu on my ryzen 5 3400g, and now neither of them give me video, tried to reset but i still dont get video and ive checked everything else, i have an asus prime b450m-a ll

[@asus_support]

Hi Gabito Iverson, Please try to re-install the graphics card, check for any dirt on the PCI-E pin of the motherboard or graphics card pin as shown in the below image. If so, please clean it and try again. If the issue cannot be solved after following the steps above, please try another graphics card and minimize the device as well to see if it still occurs. The minimized device test can be referred to in the following FAQ. www.asus.com/support/FAQ/1042632/

[@Kiddd038]

I just bought an Asus tuf gaming b55o-pro with ryzen 5000, DDR4-3200 16 gbx2 memory, and corsair psu. When I turn it on I get a blue screen, one long beep followed by 3 short beeps. I've moved memory around, reset cmos, tried to get in to bios but nothing works.

[@asus_support]

Hi Kiddd038, Please refer to the following link to check the components and test with minimal components. www.asus.com/support/FAQ/1042632/

[@Kiddd038]

@@asus_support The white led stays on. I've reseated the cpu and it didn't change anything. I dont have an external graphics card. Is this a motherboard problem?

[@asus_support]

Hi Kiddd038, If you don't have another CPU to cross check, please consult the seller first because you just bought it.

[@marcusmcgarrigle4308]

XMP used to be enabled for me but has now stopped working how do I fix this? My RAM now runs at half speed

[@asus_support]

Hi Marcus McGarrigle, Does it occur after any settings or components changed? May I have the model name and the bios version of the motherboard? Please restore bios to all default settings and enable XMP again.

[@marcusmcgarrigle4308]

@@asus_support it's the asus x99 A-II motherboard. How do I reset it to default settings? I have loaded optimised defaults by pressing F5 in the bios but everytime I load into it again i cannot enable xmp. It opens the drop down box but only shows disabled not enabled. I have even cleared the CMOS to no avail. Any ideas?

[@marcusmcgarrigle4308]

Bump

[@asus_support]

Hi Marcus McGarrigle, Is the EZ XMP switch enabled or disabled? May I have the bios version?

[@BIGFOOT_KERALA]

I have to turn on and off several times to boot my pc. What might be the problem?. Whenever the system boots. It says post failed.

[@asus_support]

Hi POTATO PC, May I have the model name of your motherboard? Does it occur after any settings or components changed? Please refer to the following links for troubleshooting. www.asus.com/support/FAQ/1042632/ www.asus.com/support/FAQ/1043948/

[@BIGFOOT_KERALA]

@@asus_support model: asus prime a320m-k. Now the system boots more frequently after reseating cpu. But only one ram is working and the led light some times does not blink. After post in safe mode I tried to reset bios and restart but it does not boot after reset.

[@asus_support]

Hi POTATO PC, Have you followed all the instructions in the following link to check the components and test with minimal components? www.asus.com/support/FAQ/1042632/

[@NUraverBeatz]

I have the B660m and its a right pain to reset the CMOS with it being a wire connected to the battery. i've still not managed to fit the adapter back on!!!!

[@asus_support]

Hi, based on your issue, may I ask have you try the steps according to the following link? www.asus.com/support/FAQ/1040820/ Whether you cannot reinstall the batttery? Thank you.

[@manueljimenez-vi3bx]

I was having some problems with my wifi and i thinked that restore the settings on the bios should work, after that the pc dont want to boot, i remove the batery and nothing happens, i have a b450m-a rev 1.01

[@asus_support]

Hi manuel jimenez, Do you install the battery back? Please also refer to the following link. www.asus.com/support/FAQ/1042632/

[@manueljimenez-vi3bx]

@@asus_support yeah i put the battery back on, question, the bios can downgrade due to this?

[@asus_support]

Hi manuel jimenez, It just restore bios to default settings, and the version would not change.

[@Hackyourmind21]

My l410ma, is locked by bios, I don’t remember the password, I open it and doesn’t see the cmos battery where I can get a diagram for find it please

[@asus_support]

Hi, according to your question, you can refer to the following link it has the clear picture to show you how to clear CMOS. www.asus.com/support/FAQ/1030210

[@wifienglish1997]

My laptop Asus x541na Bios password invalid problam Alt+r not working, not cmos battry Please give me solution

[@asus_support]

Hi E&C. study, BIOS password was set by user and was considered part of personal/private data. ASUS is committed to protecting and respecting your personal data and will not collect BIOS password in our system. If you are unable to use your laptop due to a forgotten or lost BIOS password, please contact ASUS Product Support or ASUS authorized repair center for support. Please refer to the following link for further assistance. www.asus.com/support/service-center-location

[@Pat84270]

Dommage d'essayer ces manipulations sans succès. Une fois le résultat du post AMI affiché l'appui sur F1 ne renvoit pas dans le bios Asus pour faire F5 et réinitialiser. Je ne comprends pas.

[@asus_support]

Hi Patrice BONNEFOY, Is it unable to return to the default value by pressing DEL on the keyboard, entering the BIOS, and pressing F5? Please try to use the motherboard to clear the BIOS settings. Please refer to the following link. www.asus.com/support/FAQ/1030210/ If needed, please contact the ASUS Customer Service Center for further assistance.

[@zakdamnt6410]

I tried to remove the battery for 15 min and still get Dram led on I did enable XMP so I was cleaning my PC after putting everything in rights still not working tried different ram and still the same my motherboard is said tuf b550 plus

[@asus_support]

Hi Zak Damnt, Please refer to the following link for dram qled. www.asus.com/support/FAQ/1042678/ If you have followed all steps in the video, please send the motherboard to RMA for further examination.

[@4ktwist979]

My pc boots with an message: "please enter setup to recover bios settings" Tried switching to a different battery - doesn't work tried to reset bios to default - doesn't work What can I do to solve this? motherboard TUF B360M-PLUS

[@asus_support]

Hi, it is suggest that you replace CMOS battery on motherboard, then try the steps again. Thank you. Please refer to the following link to change CMOS battery. www.asus.com/support/FAQ/1005740/

[@dogsday52170]

@ASUS Support video pls , on how to set bios for install or upgrade to win 11 , i have b560m-a , bios 8.20

[@asus_support]

Hi dogs day, I'm afraid there is no video so far. Please refer to the following link. www.asus.com/microsite/motherboard/ASUS-motherboards-Win11-ready/

[@fildiss19]

Asus prime b450 m-k where button BIOS?

[@asus_support]

Hi Filipekk, It is recommended that you refer to the link below to restore BIOS settings by a.CLRTC two-pin type. www.asus.com/support/FAQ/1030210/

[@theblacksplit]

My pc boots but I cant access my bios motherboard is a strix b550-f non wifi

[@asus_support]

Hi, according to your question, to enter the BIOS configuration,there is a CLR_CMOS button attached to the motherboard I/O. Please press this button when shutting down and unplugging the power cord. After reconnecting the power and booting, press and hold the delete key or F2 key to enter the BIOS. To update BIOS you can refer to the following link. Thank you. www.asus.com/tw/support/FAQ/1012815/

[@fabaddd]

Thanks for making this vídeo!

[@dandonna852]

Tried long format on USB and downloaded previous versions didn't work either also tired clearing coms too

[@asus_support]

Hi Dan Donna, Do you have no boot issue? Does it occur after any settings or components changed? May I have the model name of your motherboard?

[@Hazar1905]

'''' black screen problem '''' i can't for the life of me find the clrtc pin headers on the motherboard to reset the cmos (z690-f) i even looked in the manual but couldnt find them. anyone happen to know where they are to short curciut? (unfortunately the clear cmos button in the back doesnt work)

[@asus_support]

Hi, may I ask if your question is related to motherboard? If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers. On the forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. zentalk.asus.com/t5/motherboards/bd-p/motherboards Thank you.

[@xen_ax]

Hey recently I'm also getting black screen problems have you found any solutions?

[@asus_support]

May I ask if your question is related to motherboard? If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers. On the forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. zentalk.asus.com/t5/motherboards/bd-p/motherboards Thank you.

[@loganboi962]

So i swapped ram from a asus prime 460m-a it was 16 gb trident at 2133 too 32 gb royal ram and it worked its defult was 2133 as well. I listened to a dear friend and they ssid i shld put it too 2900 since it was so low now i cant even post if i do its glitchy and i cant even get into my bios like what kinda bs ?! Ive reset the cmos battery and even swapped ram all over old, new single stick and double this is beyond annoying

[@asus_support]

Hi Logan Boi, Do you mean you can't post event though you have reset cmos or only occur with ram 2900? Is it 2900 or 2933? How did you put it to 2900? Do you enable XPM in bios settings?

[@loganboi962]

@@asus_support i ended up fixing it but i had a bad overclock ig I listen to bad advice from a friend but i ended up swapping the monitor port to something other thn the gpu and reseting cmos didnt seem to work weirdly enough it wld reset but give a glitched out screen thought my gpu was done for but the default settings for monitor output had been changed

[@ahmetkaygusuz1266]

hi, i have b85m gamer motherboard. The last bios update was in 2015. can you send the new updated bios link?

[@asus_support]

Hi, according to your question, may I ask whether your product model is B85M-G/ B85M-E/ B85M-HQ or B85M-K? You can visit our support site and search your model. You can refer to the following link. Thank you. www.asus.com/motherboards-components/motherboards/business/b85mg/helpdesk_bios/?model2Name=B85MG

[@tonysnoop100]

et sur un pc portable asus tuf706H gaming F17,

[@evolveroreo]

Still no display for me. What could be the problem?

[@asus_support]

Hi, according to your question, may I ask whether you encounter monitor has no display? If so, please refer to the following link. www.asus.com/us/support/FAQ/1012723/ Also, could you provide the product model and current OS/BIOS version? Thank you.

[@evolveroreo]

@@asus_support my motherboard is Prime A320M-K. OS is Windows 10. Can't remember the BIOS version. I haven't tried VGA plug yet. On my screen it says HDMI No Signal. I tried it on TV and it worked. Keyboard and mouse works when plugged in as well. I changed RAM. One beep when powered on followed by another one short beep.

[@asus_support]

@@evolveroreo Hi, according to your question, have you try using other cable to connect? Have you update all the driver? You can use buzzer to troubleshoot monitor display issues. Please refer to the following link. www.asus.com/support/FAQ/1029959 Thank you.

[@thephoenix767]

Cordial saludo. La placa base de mi portátil no me da privilegios de administrador, por ende no puedo hacer cambios, sólo los deja ver.e ayudan por favor. Gracias.

[@asus_support]

Hi The Phoenix767, I am sorry for not being familiar with Spanish, so I used Google translate to understand. Did you encounter this problem when trying to restore the BIOS? If so, please refer to the following link. www.asus.com/support/FAQ/1044842/

[@siddharthfulsundar8962]

Hii My Motherboard is Asus Prime H510M-E, Cpu Intel i5 10th gen. when i first time boot my pc i continuously get Please enter setup to recover BIOS setting, After setting up Intel(R) Optane Memory or RAID, MD options must be set according to the interface type to avoid unknown issues. Press F1 to continue and take advantage of ASUS optimized performance! please disable the ASUS Multicore Enhancement (MCE) in the BIOS settings. If you wish to follow intel guidelines and apply its stock power limits, Next, you will enter the UEFI settings menu. So what Can I Do.

[@asus_support]

Hi Siddharth Fulsundar, Are you able to enter bios utility by pressing F1? Is the time correct in bios utility?

[@CarlosHernandez-ph6sd]

The same thing happens to me, it's the first time, I can enter the bios, I click exit and it works fine, the strange thing is that I always leave the PC disconnected from the power and I connect it again and turn it on, that message appears, therefore, I'm I choose not to disconnect the plug from the source

[@asus_support]

This is due to the condition caused by the power outage of your computer.

[@CarlosHernandez-ph6sd]

It has been solved, after verifying that the CMOS battery was the culprit, I have changed it for a new CMOS battery, now I have placed a voltage regulator to avoid voltage surges in my home

[@shdt-videos]

I am using Asus X409MA. I came here to use this BIOS for ASUS EZ Flash Utility to remove my BIOS password but holding f2 key then pressing power key just still don't work. When I power on it automatically asks for BIOS password. I already tried removing the back case, but the CMOS Battery is Built in. I tried draining it by removing the battery and holding power on for more than 10 minutes but still Don't work. I tried BIOS backdoor date code in every BIOS date of my laptop model to unlock but still won't work. HELP ME ASUS!

[@asus_support]

Hi, according to your question, if you want to log in without a password, click the item to change password and leave the Create New Password and Confirm New Password fields blank. Select Ok, and then the password will be removed. You can refer to the following link. Thank you. www.asus.com/support/FAQ/1044842#A2

[@BergCS2]

Got a fresh new pc with a motherboard by Asus. The weird thing is the pc doesn't read my devices for example keyboard mouse... Additionally the bios screen doesn't show up and I am not able to start up my pc. Anyone help?

[@asus_support]

What is the model of your motherboard? Are you currently unable to boot or enter the BIOS? The failure to recognize the external device may be due to the fact that the DRIVER has not been installed or updated. Since you have just purchased it, if you have any doubts, It is suggest you Contact the dealer first.

[@varghavioletta6506]

I haven't been able to find an answer to my question for 5 years. At startup, the code 76 is immediately after 14, and the machine does not boot. The motherboard is x99-M Ws/SE, the processor is i7 6800K. The processor and power supply work flawlessly with another motherboard. Since then, I tried all the helpful suggestions, took it to a service center, and they couldn't fix it anywhere. It was a waste of money, I vowed never to buy an Asus product again!

[@asus_support]

Hi Vargha Violetta, It is recommended that you try to minimize the device to see if it still occurs as in the following link. www.asus.com/support/FAQ/1042632/

[@tivelGames]

Thx. I pressed Del F5 Enter F10 Enter and rised my dead pc from my mistakes

[@asus_support]

Hi Onyx Alte, May I ask if you have eliminated the issue after operating according to the video?

[@albanischeklatsche7977]

Omg thanks Asus,😘💪❤️

[@ecwwarehouse5758]

i forget my BIOS password can i reset it by using this method?

[@asus_support]

Hi ECW WAREHOUSE, May I have the model name?

[@ecwwarehouse5758]

@@asus_support ASUSPRO P2540FA

[@asus_support]

Hi ECW WAREHOUSE, Please refer to the following link. www.asus.com/support/FAQ/1046347

[@N_Mendes]

I have motherboard Asus b450 TUF gaming plus, 15 days without PC -_- I can't start Windows Because the *USB device over current* What happen... I check everything and I didn't found the problem

[@reignheart1716]

When I am using my PC, it's just freeze, and I need to press reset button and reload it. After, my PC did not turn on, I got 20-30 seconds of my motherboard Asus logo, and enter Bios uefi. My SSD is disappeared from boot priority, from storage info table, and from boot menus. Reloading PC, cleaning cables on ssd and motherboard, trying different ports - don't working. Help please.

[@asus_support]

Hi Reignheart #1, May I have the model name of the motherboard? Please also try another SSD.

[@NatsuFL]

I cant come to bios im stuck and when i press f2 or entfern nothing happens

[@asus_support]

Hi, according to your question, have you make sure your keyboard is normal? It is suggest that you cross test with other keyboard to confirm the question. May I ask have you try to restart your computer? Whether your computer can boot ip normally? Could you provide your product model and current BIOS version? Thank you.

[@Rizkhan5_6]

Secure boot ,mbr to gpt convert video pls🙏🙏🥺🥺

[@ong-hx4sy]

Ez

[@asus_support]

Hi rk rizkhan, Thank you for your feedback and suggestion. Do you want to enable secure boot and convert to gpt for win11?

[@dogsday52170]

@@asus_support video pls , on how to set bios for install or upgrade to win 11 , i have b560m-a , bios 8.20

[@asus_support]

Hi @@dogsday52170 I'm afraid there is no video so far. Please refer to the following link. www.asus.com/microsite/motherboard/ASUS-motherboards-Win11-ready/

[@vlxn.f5701]

My pc was turning on the after i login it goes black but then i put the screwdriver now it doesnt turn on

[@johnhedrick4300]

Cleared cmos and performed bios flashback and now only get black screen

[@asus_support]

Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/motherboards/bd-p/motherboards Sorry for any inconvenience it may be caused.

[@angelitodelossantos278]

How can i fix my pc is on stuck asus logo

[@asus_support]

It is recommended that you refer to the following FAQ for troubleshooting. www.asus.com/support/faq/1042613/ Sorry for any inconvenience it may be caused.

[@nova-official.]

Hi Asus. Im Eduard Sadriu from EU. I buy one Laptop Asus Tuf Dash f15 2021 white i7 11th gen, 16gb RAM, nVidia GPU 3050 rtx 4gb, but i install all drivers and stuf i cant find video on YT to change integrated GPU inter Iris Xe Graphic to use external GPU 3050 for better gaming performance, i hope u will help me with introduction or reply this comment to fix this, i will really appreciate that u will help me so so much with this ok.

[@asus_support]

Hi Eduard Sadriu, Please refer to the following link. www.asus.com/support/FAQ/1038387/

[@aryankesarwani8736]

After clearing bios i am not getting any display.

[@asus_support]

Hi Aryan Kesarwani, Please refer to the following link. www.asus.com/support/FAQ/1042632 It is recommended that you test with minimal components, isolating the possible cause.

[@Erick-wj8lm]

I habe done all steps but still Stuck in the BIOS please help

[@asus_support]

If you have followed the above steps but the problem persists, I would suggest you bring back your device to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.