How to Set up Motion Detection & Email Alerts

[@geraldbull9272]

Really well presented, no hype totally down to earth. I so wish all people did the same,

[@rufuskunle5292]

I'm grateful for this video, I couldn't locate my DVR manual but this video helped a lot. Please I set on buzzer but didn't hear any alarm from the system when there is video loss

[@SanscoDirect]

The DVR will trigger the video loss alarm when the DVR channel lost the video. Can you confirm 1, you have set the: main menu-alarm-video loss( enabled) and " buzzer" 2, the DVR channel has no image on the screen

[@california4999]

Thank you, my system didn't come with a manual so this helped alot

[@charlesce8815]

Am gonna try this and get back to you, thanks 👍

[@antonios4926]

Thanks for the video. From Cyprus

[@timmo5443]

Brilliant explanation thanks alot...keep em coming!!!

[@kingdoz]

Thanks I’m seeing this a couple of years late. I have a hikvision Nvr with cams from 5 years ago. I don’t think it has this motion detect by squares. At least I can’t find it on the app. Can I buy this NvR or software but keep my hikvision cams and same Poe cables so I don’t waste too much money or hardware movement changes?

[@SanscoDirect]

This DVR may not work with your hikvision POE camera.

[@thedamdamman4797]

GOOD JOB! Thank You!

[@luisquezada2385]

Hi there is this process the same for hikvision NVR? Can I get phone alerts on the phone app?

[@DavidSmith-cz9zv]

Dear Friend, I have Deatti system that is very similar to yours. Same metal bos, very similar vidieo interface. I tried for a few days to get the motion detect to work but no success. No buzzer. Girl at Deatti was very polite, but I do not think she understood the problem. I took the cover off the box to discover there was no buzzer just an empty space on the board. Next I took the buzzer from my original unit and soldered it to the new unit. It would buzz now at reboot but still not at motion alarm. They offered me £10 for compensation, but that wont make it work. I think the motion alarm must have been a nuisance so they disabled it and nevey told anybody. I wonder did it ever work on your unit. Regards David.

[@w.j.bendellr.c.flying.1037]

Great Job,⭐️⭐️⭐️⭐️⭐️

[@dafoojordan734]

Thanks 🙏🏿

[@davidcole8233]

In spite of altering the sensitivity setting on the alarm and the zone to avoid nuisance alarms it sends me alarm alerts literally every few seconds, hundreds an hour, it seems uncontrollable, I have to unplug the router to stop it, it has a mind of its own it seems. The initial set up, cameras picture etc. Fine, but beyond that even with there tech. Back up it’s been trouble , what do you think ?

[@andrewjones4903]

@Manny Ribera I am having the same issue with mine any one any ideas on this driving me crazy lol

[@dazaftm]

Hi mate, I recently purchased one of these systems and one of the cameras has started picking up human detection with out any settings been set, none of the others do this, I cant find anywhere on line or in the manual for this setting, any clues?

[@MrMehmet1965]

Hi, I have written all the necessary info correctly but I get an error message when I do an email test. what the error could be, do you have any idea about this?Many thanks

[@AlexanderShipilov]

Hi, thank you for the video! In my NVR the “Set” button does not work - error message is displayed. What is the model of your NVR and version of the firmware have you got? Thank you in advance.

[@pubgsoncallofduty3047]

kzbin.info/www/bejne/aaGncoKQaMZobMU

[@davehackett6213]

Hi . I've followed your instructions. Fantastic. But I'm having trouble setting up email. I'm using gmail. But when testing it says wrong user name or password. But my email and password are correct

[@redeye619]

Im having the same issue

[@MrMehmet1965]

im having same issue, can you help Sansco?

[@marklythgoe7031]

Really well put together video .. I followed all your instructions.. and I get a test success message . But don't get a mail notification when motion is detected . I have ticked send mail .. any help ? Be most appreciated. Thanks

[@SanscoDirect]

can you please contact us at [e-mail] and send us more details of the DVR settings, so we can further confirm the issue?

[@anfearmor9616]

Well done, good video. How can i stop it from counting raindrops. Not counting them, but hundreds of alerts when it is raining. Last night i had over 2500 messages, all rain. How can i change that as when i right click i do not getany of your screen. Keep up the good work.

[@SanscoDirect]

set lower motion detection sensitivity, and select the motion areas.

[@kaseryn]

So the syetm will just record at times when there is motion if you want, and will record a bit before and after? How is that done.. is a certain delay of footage kept in ram to be used when record is triggered? I want this system to only record when there is motion but it's time critical that it doesn't miss either end.

[@SanscoDirect]

you can enable the motion detect and motion & alarm recording mode. Under the setting, it can record when motion is triggered. You can also set the record a bit before and after the movement.

[@douglasbarnhart3324]

Morning great video I have a question if you have time I have a xvim H.264 four camera system I'd like to add a fifth one but not shore how to do it I bin looking for a video and not able to find one your assistant would be greatly appreciated thanks and have a great day.

[@SanscoDirect]

If your DVR only has 4 video in ports, you may not be able to add the fifth camera. Please check your DVR port first.

[@douglasbarnhart3324]

@@SanscoDirect I'm sorry my video in port has eight I have the splitter that has eight hook up's to add four more cameras is there somthing I need to do besides just plugging in the camera ? Thanks again .

[@SanscoDirect]

@@douglasbarnhart3324If the DVR has eight video in ports, you can add up to 8 cameras to the DVR. Please add the cameras as the existing four cameras and wire the cable between the cameras and DVR,

[@douglasbarnhart3324]

@@SanscoDirect Thank's for your help.

[@jougerslacanilao1017]

hi i entered port 465 and not manage to send test email always wrong email or password amy other suggestion please

[@samislam6099]

Hi mate I set the motion detect up and put it to the lowest sensitivity. However, it’s still picking up very little items and pinging emails. Especially at night. I want the motion detect to only pick up big movements such as people. Is there a way to set that up? Cheers

[@samislam6099]

Unfortunately not. I don’t think these cameras are sophisticated enough to set up to only pick up people etc. I set my cameras at the lowest sensitivity but it was still picking up small motion and pinging emails left right and centre. Which is a shame, camera quality is decent on these cameras. I’ve bought a Nest doorbell camera which has people detection and only sends you a notification if it detects people in the zone you set. It’s a wireless system so can fail but it’s been working perfectly fine for me. So using those in conjunction with this system. Thinking about getting the nest outdoor camera for the back garden too. Probably not what u wanted to hear. This system is good, just lacking in the motion detection bit.

[@pauldavies7192]

Hi. Could you explain the "alarm input" settings please because if i enable them my playback timer bar stays red so i disable them. What are these for.

[@SanscoDirect]

the alarm input will need the extra device, you can ignore this settings. And you can see the red bar is because you enable the alarm - motion detect. and the motion/alarm recording mode.

[@jurgenlika583]

Hi I confused whether the motion detect happen inside the pink squares or inside the clean squares?

[@SanscoDirect]

the motion detect happen inside the pink squares

[@mjperfume1523]

I have a security camera I cant understand that directions, the manufacturer will not help me. I have an sd card 28 gs, i have emailed the company made numerous phone calls and i cant get anyone to assist me,I need this security camera set up so i can this bt coming into my room and stealing my property i want to show this to the police to prove that this happening to me, my security camera looks like a ordinary alarm clock, is there some way that my camera wont connect to the internet so it be detected??? Thanks Cw

[@jaseduar]

Hello, I have been trying to set the region, I select the pink squares but after click on OK it doesn't save the area /region set , I try many times but it doesn't save the area. Any clue what could be the error?

[@SanscoDirect]

please select the pink square and click the OK button, it will save the settings.

[@davidgriffiths2084]

How did you find your SMTP . I am on Google

[@SanscoDirect]

the CCTV does not support all the email SMTP, if you don't know google, you can try another email to setup the email notification?

[@stevegebauer9852]

I have apple, yahoo, google mail accounts, can I use the iOS for the email. How do I know what SMTP TO USE?

[@tatko3366]

Google was the only SMTP that worked for me, as can be fully configured if you read my post above. My yahoo has .com.au due to my location, so may have been the reason was blocked. Only used a desktop P.C., and hopefully ones isp does not block it as spam as well.

[@bigpaul009]

@tatko, if your dvr email is being sent to the spam folder you may have to add it to your address book as a trusted email. Hope this helps.

[@keironharrington5722]

Can you get it to alert motion detect on mobile phone

[@SanscoDirect]

you can enable the alarm on the xmeye pro app.

[@redeye619]

I have a different brand of cctv dvr but appears to use the same os. I'm having issues getting it to accept the login, if I don't have ssl ticked it wont connect to the server, but if I do it says wrong username or password. but i know I've entered these details correctly

[@SanscoDirect]

you may need to contact the supplier for further assistance.

[@redeye619]

@@SanscoDirect I wish it were that easy, they have stopped responding to my emails

[@class170rocks9]

How do I know what my SMTP server is? I’ve got a gmail adress

[@SanscoDirect]

if you got a gmail, the smto server is : smtp.gmail.com

[@terruhbyte]

Mate u sound west country ish lol👍😎

[@masoncoleman768]

I’m having difficulty too, inputting both correct username and password but "Wrong username or password" is the response I’m getting when I carry out mail testing. Any help would be appreciated?

[@SanscoDirect]

you can contact us at [e-mail] and send us a screenshot for the email settings, so we can help to check is you input the correct details.

[@rodher12]

Did you fix it? Having the same issue

[@douglasbarnhart3324]

Can you tell me how to set up a fifth cameras every time I hook it up it says no signal? Thank's for your time.

[@SanscoDirect]

can you advise the DVR and camrta brand & model first?

[@douglasbarnhart3324]

@@SanscoDirect it's a xvim H.264 that's all I could find I have four cameras hooked up now like to add one more one the back of the box it has eight port holes but when I add another camera its telling me has no video do I need to get into the system and change something. I hope I supply the information you ask for and thank's for your help.

[@SanscoDirect]

@@douglasbarnhart3324 you can right click on the USB mouse and seelct the view 8 camera mode.

[@douglasbarnhart3324]

@@SanscoDirect I have tried that and it says no camera signal I'll try again thank for getting back to me.

[@SanscoDirect]

@@douglasbarnhart3324 you may need to contact the supplier for further assistance.

[@ElRipper100]

I am getting txt notifications on my smart phone,, But how do I get a sound,, alarm or a wake up noise to alert me I have intrusion?

[@SanscoDirect]

you can go to your phone settings and allow sound notifications for mthe app,

[@williamspeck3951]

Hi do you no why when I check my cameras after a day's work I have no red where I set my motion detection as I no they have been triggered as I leave for work lol

[@SanscoDirect]

please check the record-setting, be sure you enabled the motion alarm record mode, schedule recording.

[@lisahancox4734]

I have entered the email settings for alerts on a gmail account but it says the account or password are incorrect, i am on port 465 and SSL is ticked, i have logged in on my computer to check the address and password and they are correct, what could i be doing wrong?

[@SanscoDirect]

Have you tried 587 port? Be sure your gmail setting allow less secure app on.

[@robertstirrup3612]

Hi. How can I stop multiple emails being sent to my android phone when my motion sensor is triggered. I am using a Sancce cctv. Thanks in advance.

[@SanscoDirect]

The algorithm of motion detection is based on change on each small single block (pixel) of the area being monitored. The reason why you've got hundreds of email is because there are always change on those blocks when raining. This is not a system based on PIR algorithm so the alarm might not be 100% accurate sometimes. Please allow me to give you some alternatives in this case: #1 Change the camera angle and aim it towards somethings else #2 Set up the motion detection masking to blind areas you don't want to monitor: Main Menu - Alarm - Motion Detect - Region - Set #3 Set up the motion detection recording and disable this email alerts if it is causing you too much inconvenience. You might still play back when needed, pay attention to the red section time bar on Playback for motion detection recording.

[@jamesblowe9639]

Dvr turns off completely after about 4-5 hrs. What could be the problem?

[@SanscoDirect]

try another power supply cable and see whether it helps with the issue.

[@BrijeshKumar-yo5oc]

I followed ur instructions but found error saying unable to connect with server. Pl help

[@SanscoDirect]

contact the seller for further assistance.

[@jeg1985able]

Hi i put on a valid email adres and it keep telling me unable to connect to email. Please advise

[@SanscoDirect]

please contact us at [e-mail] for more dettig issue.

[@Marvindorfler1]

Is it recommended to use a password for the system? I tried to create one and it kept saying incorrect password

[@SanscoDirect]

Can you confirm you input the old password and the new password? By default, there is no password for the DR, you will leave the password /old password blank.

[@Marvindorfler1]

@@SanscoDirect ok that's good to know. I will try that tonight. I'm also having difficulty with the smtp thing, I'm on Googlemail.com but it just keeps saying failed when I hit your test email option.

[@tomexelectricalenterprise7768]

How can I find my server in my Gmail account

[@SanscoDirect]

smtp.gmail.com

[@shikinahkingdomcenter1714]

I have tried everything but it still give me wrong username or password message

[@SanscoDirect]

instead of the email alert, you can try the app push alert.

[@joesanderson2231]

All I get when trying to set up the emails is wrong username or password but I no I'm putting in th right 1 any help plz

[@SanscoDirect]

please contact us at [e-mail]. we will help you with the email notifictaion setup

[@mvceklm]

I can’t set up hotmail address. Tried everything already

[@SanscoDirect]

The system does not support all the emails well, could you please try other email SMTP?

[@mvceklm]

SanscoDirect thanks for reply mate, I have tried my gmail address as well. Didn’t work. also I can’t set up to receive alarm notifications on my iPhone. I think I need update my software it’s about 3 years old

[@WOLFPARANORMALUK]

@@mvceklm Gmail definitely works - literally set mine up an hour ago

[@professori.k6963]

Hi good evening everyone

[@Manuel-we5iy]

where says password, do i have to enter my mail password or my dvr/account password?

[@SanscoDirect]

please enter the email password.

[@Manuel-we5iy]

@@SanscoDirect thanks , but seems that Google blocked my connection for Gmail account, also says username is incorrect, but is well configured I double checked everything. Thanks again

[@SanscoDirect]

@@Manuel-we5iy please contact us at [e-mail], we will help you with the email notification setting..

[@joesanderson2231]

This is the same issue I'm having with Gmail what is the fix plz

[@GAMESWORLDFORKIDS]

kzbin.info/www/bejne/aaGncoKQaMZobMU

[@jnaza2023]

It is still telling me that it couldn't sign in 😔

[@SanscoDirect]

do you have issue with the DVR main menu login?

[@loading.mp4479]

Unfortunately, 2021 version is dumber than this version

[@SanscoDirect]

dou you have any problem with the video?

[@justinbird2605]

Looks like they've completely done away with the buzzer option in 2024 🥴