How To Troubleshoot A Chromebook That Won’t Turn On

[@brandonbecerra9788]

what if it won't turn on at all, not even charging the battery for the night or even replacing it for a new battery, holding the power for a minute with and without battery and cord, and trying to reset it as well?? any other clues?

[@bricoley]

My screen won't come on. I disconnected the battery internally. Also hit the refresh and power button (I've done that several times). It did boot back up once eith no issues but then it went back to sleep mode and now I guess it's not waking up?

[@heidiarcite9833]

My chromebook won't working only black screen i tried to watch tutorial but nothing happens

[@_dollievuu._.]

Same

[@abbysdrafts]

Same

[@markgamer4820]

Same

[@Nedjievincent]

Same

[@backupserenity1756]

Same

[@AntisocialMona-]

I have a acer Chromebook the blue or orange light on the side won’t com on not taking charge but it gets warm when it’s plugged in

[@BarryJohnson]

Great info Trent! Thanks for doing these videos 💪🏽💪🏽.

[@thebookofchrome]

You’re Welcome Barry, I hope these videos help someone out!

[@BarryJohnson]

@@thebookofchrome 💪🏽💪🏽

[@justinpoie2894]

Please help me man !. My battery light won’t come on nor the chrome book .

[@Princyyy-n7x]

My Chromebook when charged it the light turned red and not orange like it usually do I don’t know I think Im going to leave it a few minutes in the charger maybe it will turn back to orange

[@jinkypanti9952]

Sir can you recommend what to do i have the same problem with my chromebook 311 its working with the charger but its always the black screen. I've tried every hard reset.

[@anonymousman34]

Thanks I almost hard reset my book glad I came to his video

[@thebookofchrome]

Your welcome, just trying to help out where i can.

[@thetechwizzard68]

hard resetting just force shuts down and then turns it back on. Maybe you are confusing this with factory resetting?

[@pdtech4524]

I have a chromebopk HP 14-ca050sa Very similar to the one you have here but it has an all dark grey bezel and mouse pad wrist rest area. The problem I have it won't boot up, I've tried the methods shown here without success. When I plug in the power supply the orange LED comes on but no matter how long I leave it plugged it it never goes off or white to indicate a full charge. Does that mean my battery is bad or become disconnected? With it plugged in when I try the power wash or factory reset procedure the orange light briefly goes out, turns white goes out again and turns orange, nothing happens on screen and it appears to be charging again. When I unplug the charger, the power light blinks white, again nothing on screen. Any help would be appreciated. Cheers Phil

[@thebookofchrome]

Yeah it sounds like a bad battery. If you have the chromebook plugged in and it powers on but it doesn’t stay on when the power cable is disconnected, it’s definitely the battery. If you can’t power it on at all with the power cable connected it’s a battery issue as well

[@pdtech4524]

@@thebookofchrome So just replace the battery or is there a way to 'reset' the battery like unplug it from the main board. Just to get it booted up, as I don't use it on just battery power, it's always plugged in. Cheers for your help.

[@thebookofchrome]

Yeah you can disconnect the the battery and reconnect it to see if that fixes the issue. Otherwise to you have to replace the battery completely. If you always leave you chromebook plugged in and never allow the battery to drain every now and then. The battery life will be reduced.

[@pdtech4524]

@@thebookofchrome OK cheers for your help, I'll try that. Appreciated and added your channel.

[@farhannizaf]

Hello! My Asus Chromebook c214 is still black screen. Could you give the direction to solve it?

[@thelmadmark4219]

Whatbif the light blinks? It powers on only if plugged. Also there is no battery icon.

[@abisart-jesusvloggerist1015]

Pressing the power button for like 10sec when the power light was on though it's not turning on did worked. Thanks

[@taslimaah7677]

Hello, sir, I'm Taslima from India. I've found your video useful and followed the steps. But, there's no battery icon in the screen. The hp chrombook 11a runs only when plugged in charge and orange indicator shows. Run Crosh, where it showing "dump power" "No battery found" I purchased it yesterday only. Please help me with some suggestions, sir..

[@lupegade6759]

If you call motel coming on what do

[@fernandosilva]

Love the needed info

[@thebookofchrome]

Thank you, trying to be like you when my channel grows up!

[@rayvenkerr851]

It's the top of my chrome book sream is black then which to white how can I fix that problem

[@theVictoriaAriel]

hi I tried to do it but my computers light won't turn on, what should I do?

[@thebookofchrome]

My best guess is either the battery went bad or possibly try a different charger

[@jennadavis2864]

This is my issue as well. Lights won't come on and won't charge. My chromebook has no screws, does it just come apart? It's a Samsung octopus.

[@Ggggggggbb]

What if you got no light at all ( brand new charger )

[@demorunnertimmedrt4432]

Mine has a broken screen that wont work whatsoever. And now it's not recognized by external displays! I would be fine with having a headless Chromebook but I can't even have that. Mine has the leds working. It's the Acer Chromebook 15 btw. Also screen mirroring doesn't work. And this started happening after I power washed it.

[@liam0k]

my Chromebook battery is apparently bad what can I do about that?

[@djdoss8779]

Can you show me how to fix a Chromebook blank screen the power light is off

[@GregTardif]

Love this. Great tips

[@jonathanaguilar200]

For me the light is orange then flickers white then turns off and repeats while its connected when it's not connected nothing happens

[@thebookofchrome]

There maybe an issue with your charger, If possible try another charger to see if you have the same issue. If the same issue occurs it could be that the charging port is loose or damaged.

[@irisperez1140]

Hi my Dell Chromebook 3100 screen randomly froze and the screen turned black. The charging light is white and hasn’t gone away.

[@TrentonsTech]

Unplug the charger Press and hold the power button for 15 seconds That should completely shut off the chromebook Then press the power button and wait for the chromebook to start back up.

[@kuzonditto6148]

@@TrentonsTech I have the same problem this didn’t help is there another tip you can give?

[@johnyoungieyoung123]

Brand new battery, fully charged. Shut it down last night, tapping the power button does nothing, held my power button for 30 seconds so it went off. Hit the power button again, light on the power button comes on, screen doesn't. The screen is fine as it worked last night. Recently power-washed too.

[@zRedpopcorn]

Mine did this, did you manage to fix it?

[@johnyoungieyoung123]

@@zRedpopcorn yes. Eventually got it going by completely draining the battery and charging several times plua removing the battery as well. Took a week

[@zRedpopcorn]

@johnyoungieyoung123 thanks mines barely been used but died now will try that

[@goob2452]

my screen turns on and off super fast and the screen won’t turn white what should i do

[@goob2452]

it’s been charging for a hour too

[@thebookofchrome]

I’m sorry about the late response Press and hold the power button until the chromebook shuts off Then try and start the chromebook back up, sometimes they get caught in a standby mode and won’t boot properly

[@msladyluck79]

How can I check the battery IF IT WONT TURN ON???

[@thebookofchrome]

Plug in the power cable, if the Chromebook turns on with the power cable but will not stay on with it disconnected Either the battery is bad or it needs to be charged

[@Iceeater17]

My computer says its charging, it has that light on the side, but it wont turn on at all. I've pressed the refresh and power button so many times

[@PolusFN]

Yea that's what's wrong with my mom's laptop, I'm tryna help her fix it, and we had just tried that too

[@elizabethtorres6069]

😫My chromebook only works plugged in and my battery is at 1% even with a new Replacement battery.. Help!😫

[@thebookofchrome]

My guess would be that something on the motherboard must be damaged or shorted out to where power is not being delivered to the battery and the battery is unable to charge. Do you see any charging indication or information?

[@philipgomes8784]

Thanks man

[@trinityPhD]

OKAY SO THEN WHAT IF LIGHT IS BLINKING ON THE POWER BUTTON????? I AM IN TEARS RN

[@thebookofchrome]

You can try a few things 1. Unplug the chromebook from the charger and hold down the power button until the display turns off and all lights disappear. Then attempt to power the chromebook back on. 2. If you have a removable battery, remove the battery and see if the chromebook will power on with only the charging cable connected. In my experience a flashing light could be the chromebook is stuck and won’t fully start because of the battery but it also depends on the manufacturer of the chromebook

[@joweber423]

Thank you so very much. IT WORKED!!!!!

[@RickyValentin-b8l]

I holded my button on the corner for 30 seconds and it did not work

[@MicroCastMediaa]

thanks

[@thebookofchrome]

Your Welcome!

[@JBugginz]

Mine is blinking red what do I do?

[@rottinghell]

Mines blinking white

[@theodoremitchell6500]

My chrome book won't turn on teqnio

[@oscarncandi2013]

School charged me $250 for a 3 year old Chromebook they claimed my daughter broke I’m so pissed.

[@jaredjenkins8738]

Doesn’t work

[@TrentonsTech]

You need to be more specific

[@trinityPhD]

HELP PLZ IF U CAN!!?? I USE IT FOR EVERYTHING!!!!!! IT WAS FINE!!!!!!

[@naboulaayachi4459]

koms

[@joshg_grabyourrodoutdoors6718]

Your video is about 11 min to long