HP EliteDesk 800 G2 Parts Computer - Big Mistake

I thought I was being clever and buying a unit sold as "parts" because they couldn't test it out - boy was I in for a surprise.

[@hannekekeizer6951]

I just wanna say to you > you've done something very brave, you showed people a disappointing sell, now that is something you rarely see, most people hide stuff like this, but you very bravely opened the package with a rolling cam not knowing what the actual content would be and showed all of us the outcome > hats offs to you, you are a true hero !, and i am sure that soon luck is going to come your way overwhelmingly, you deserve it big time !... yes, life is all about winning and losing, most people show their wins and are AFRAID of their losses and want to hide them at all costs, only a BRAVE HERO like you shows us candidly what life sometimes has in store for us... so we wish this hero a wonderful xmas and a very good 2024 with much luck and happiness ! 🎖🌠

[@handmedowntech]

Wow. What a lovely and gracious thing to say. Thank you for your kind words. That video and the experience has paid back dividends so it was a big plus in the end.

[@davidw.2467]

First observation is that you really should take the blue tape off the fan before powering it on. Obstructing the fan will cause it to draw excessive current which might damage the driving mosfet Can't really see the condition of the pins in the cpu socket, but if they are good then you might still have a good motherboard, which you could test out using other known good cpu.

[@handmedowntech]

I really liked the idea of putting in a fresh CPU and I even found a cheap i3-6100T that would have worked - except I went back and took a close-up picture of the socket and there are probably 5-7 missing or bent pins. Not worth getting the CPU only to have it fail :(. Thanks for the input.

[@somaday2595]

Obstructing the air flow through a fan will decrease the power draw because less mass is being pushed. Taping the blades so that they do not move is a different issue.

[@MsNIKITA]

Honestly think the bent CPU is more of an issue than the tape on the fan. lol

[@handmedowntech]

@@MsNIKITA amen to that. 😀

[@daveb7833]

that cpu was put in in backwards at some time - seen it several times when customers bring in own custom build failures.

[@handmedowntech]

That could explain it - maybe they put the CPU in wrong and then cranked down on the heat sink so hard it bent the CPU and the pins.

[@ernestgalvan9037]

There is one correct way to install the CPU, And THREE ways to install it wrong... On some of the more oblong CPU, they really only have two incorrect ways... Unless you are REALLY short of brain cells 😂😊

[@handmedowntech]

Much like USB A - 3 ways to connect :)

[@clashofclansfan1506]

where did you get this computer? if it was on amazon who was the seller

[@handmedowntech]

It was from eBay. They did say it was a parts computer so nothing fraudulent. Just disappointing to see something so damaged. But the bright side is that I've used the unit parts for other things.

[@TheSpotify95]

Normally, what I would do if there were beeps (and no POST)... 1) remove all external power, wait 10 minutes, try again 2) remove BIOS battery, wait 2-5 minutes, try again 3) reseat RAM, try different RAM, try different RAM configurations, try again 4) investigate Motherboard/CPU more closely as that's all it can possibly be...

[@handmedowntech]

It was definitely a learning and humbling experience 😀

[@Burrier82]

sometimes you win sometimes you lose nice video.

[@handmedowntech]

Thanks for the nice compliment.

[@theroomofhiddenpredispositions]

I hate it when people don't share facts on ebay, I got a sony pvm once opened the box it had dirt and broken pieces shoved in it, thankfully I took pictures and got my money back..

[@handmedowntech]

I ordered an advertised "new" laptop on ebay and it showed up with broken keys and other issues with it. And - inside the box was the return receipt from the LAST EBAY RETURN - I was getting second hand, returned junk. Thankfully ebay was on my side and I got my money back after 3 weeks of dealing with the seller.

[@paristo]

Any unboxing should be recorded as video, as that is the way to get money back. And that is the whole purpose of the "unboxing" videos, until someone got idea to start making money to show what is inside box when you buy something and rank products by their package visuals etc that doesn't matter at all in the product use!

[@handmedowntech]

For that "new" laptop I also video taped me putting it back in the box - just to show that I wasn't pulling a fast one

[@ilkkakallio3817]

I hope you were able to get a cheap ($10 to $20) replacement i5-6500T from ebay and got that mini PC up and running. If there are any bent pins on the MOBO side, they can be straightened and gotten to work with any luck!

[@handmedowntech]

Unfortunately there are several missing pins in the socket. At least I have an extra unit to use for parts.

[@hannekekeizer6951]

> Hello Tech Lover..., so good to hear your parts experience [hp elitedesk g2] has got you some dividend !, if you allow, I do have a small question on one of your other tech videos where you handle a HP EliteDesk 800 G3 and where you put a cpu of your choice in the socket..., that little mini hp pc had a build in wifi-card also, perhaps you know what card that was and what speed it's got ? [me myself being the proud owner of 2 HP EliteDesk G3 800"s > i5_6500_65W and i5_7500T_35W] > Greetings from Hanneke [all the way from across the pond]

[@handmedowntech]

Welcome! The wifi card is an Intel 8265NGW - shows a P/N of G86C0007J510 - should work for N and AC speeds. Ik ben jaloers. Je spreekt Nederlands, Engels en Tech. :)

[@hannekekeizer6951]

> Hello@handmedowntech, thank you so much for your input !, my quest was to penetrate a 9 in" concrete slab with a WIFI signal from the upstairs mansion to the downstairs rooms where the Wi-Fi 5 (802.11ac) router sits, just took a look at the Intel_8265 specs, it runs a max speed of 867Mbps with 5GHz, that is slightly more than my $10 USB adapter which runs at 650Mbps max at 5Ghz [with some lag] , no need to change anything for me just now, except for buying a faster adapter !, I was wondering if M.2 build in wifi cards + antennas in an HP EliteDesk 800 G3 would bring me more speed >> always beware of jealousy... it's bad for every human-system... it induces neuronal corrosion... ha, 😉and yes we speak English, German, French and Dutch and also some It/Sp too and of course Tech > greetz H > and sending @handmedowntech good vibes for 24 ! 👽 🔲

[@handmedowntech]

Wow, French and German too? Would wifi 6 help any? Or perhaps something like powerline?

[@giangnguyen8344]

Hi there, do you have a video on how to install a Wi-Fi card for 800 G2, thanks

[@handmedowntech]

Does your unit have the antennae wires?

[@giangnguyen8344]

@@handmedowntech no antennae wires, I’m going to return the unit. Just bought a hp elite 705 G4 from eBay.

[@handmedowntech]

Good for you. You never know when you need or want the wifi and Bluetooth connection.

[@davidsteinberg9523]

congrats on a nce case with a working motherboard, RAM and a fan. You've got parts. At least it loks like the motherboard's working, since it gave you the right beep code. If you get an extra CPU, you can see if it fits.

[@handmedowntech]

Unfortunately the socket was ruined by the former owner. Lots of missing and bent pins.

[@normanmaucha]

running it with tape on the fan how did you miss that

[@handmedowntech]

The tape was the least of problems 😉

[@colinwatt9387]

Oof! At least you have an extra CMOS battery too.

[@handmedowntech]

Hadn't thought of that one!

[@userfbjgh]

Is it possible to flash the BIOS for 8TH COFFEE LAKE?

[@handmedowntech]

I know I was looking at putting in a newer Intel chip into my G4 - a 9th gen into a board spec'd for 8th gen. Everything I read said it would not work - folks trying BIOS upgrades, etc. I would think you would run into the same issue with that Intel chip - please let us know if you find a solution.

[@userfbjgh]

@@handmedowntech Thanks a lot. unfortunately I didn't succeed.

[@handmedowntech]

I'll keep my eyes open if anything changes.

[@dejanpetkovski8761]

That bips indicate that bios problem or unsuported CPU, the bent pins on the CPU is reminder that you need new CPU and i see that 99% motherboard is OK and itwill work just fine.

[@handmedowntech]

I would be willing to try a new CPU if it weren't for the fact that there are actually missing pins in the socket. Whoever had this machine last decided to thrash it. But that's ok - I can grab the wifi card and possibly use it for other small parts.

[@leondeco4835]

3 long 6 short beep what is mean of this ?

[@dejanpetkovski8761]

@@leondeco4835 Acording to HP 3 long 6 short beep means Unsupported CPU installed in the system (3 long beeps followed by 6 short beeps Beeps stop after 5 repetitions. (h10032.www1.hp.com/ctg/Manual/c06714312.pdf) Go to page 4.

[@MotownBatman]

New Sub! Dryden, Michigan These look sweet, but I've been leary lol

[@handmedowntech]

Thanks for the sub!

[@justin96385274]

The beep issue for not enough power. My frend tell me, it work before. I only solve the problem with a 90w power adapter.

[@handmedowntech]

Unfortunately in this case it was the CPU - it was giving 3 long and 5 short for the beeps. The power being wrong is 3 long and 4 beeps. I had that problem with my 65w G2 and you are right - it needed a 90W power supply - which is odd.

[@Junko_Zane]

@@handmedowntech I have ton of this computers in work, if you see a front usb-c they will work with 90W, with 65W they gonna beep. Your other one on the desk does not have a front usb-c will work 65W.

[@LilRedDog]

There is supposed to be a second fan underneath the hard drive that it did not come with.

[@handmedowntech]

I believe that is only for the 65W units

[@LilRedDog]

@@handmedowntech There do seem to a lot of configurations of the model. the beep codes: The red light blinks three times, and then five, short white light blinks (3 long red, 5 short white) This condition indicates that the computer does not detect the processor (CPU). Some have lights instead of beeps.

[@handmedowntech]

@@LilRedDog the CPU was thrashed and like 6 pins were missing on the motherboard

[@LilRedDog]

@@handmedowntech I saw that.

[@handmedowntech]

@@LilRedDog it was a good lesson learned. You take the risk sometimes when it's real cheap.

[@rockerforlife194]

The tiny white arrow on the CPU needs to line up with the white arrow on the corner of the housing that holds the cpu. It was installed backwards. I saw that as soon as you took the heat sink off and lifted the enclosure that holds the CPU in place.

[@handmedowntech]

I'll have to rewatch. That might be the reason the pins and CPU got so thrashed. Does still seem very intentional. Like they wanted to thrash it before sending it to ewaste

[@rockerforlife194]

@@handmedowntech Possibly yes. Good luck.

[@rockerforlife194]

@@handmedowntech The tiny white arrow is on the very corner of the cpu, btw.

[@handmedowntech]

Definitely, my other videos got it right.

[@user-cg5xv4zz2b]

that cpu board is bent. So Not only pins messed up, but board bent. Someone abused that CPU. I wonder how much leverage on that you have if 'for parts'. Cause it looked like known broken parts put together and then sold as 'it might work' - based on cannot test due to lack of power supply. I once purchased a Canon Flash ( for camera ) that was for 'for parts' since not tested. and it was broke. I will always wonder if was a known broken and implied 'might be good' to get some money off of it - even if very low.

[@handmedowntech]

It is hard to know if they knew just how bad it was vs just selling something that didn't boot. But having that parts computer has been helpful.

[@user-cg5xv4zz2b]

@@handmedowntech I agree that you might be right. Depends on who damaged parts vs who sold them to you. I cannot say smoking gun, but it just seems suspicious to me.

[@Faby0310]

To Power on It needs his Power adaptor?

[@handmedowntech]

Yes, it uses a normal HP power adapter but because the CPU and socket are bad it won't boot.

[@Faby0310]

@@handmedowntech but If i use another Power adapter like a dell Power adapter It Will turn on?

[@handmedowntech]

@@Faby0310 I've read on other sites that the Dell adapters will not work with HP. The used adapters are so inexpensive I'd recommend getting one of the HP ones.

[@Faby0310]

@@handmedowntech ok i ordered a HP adapter i Hope It works

[@handmedowntech]

Here's a link that talks about the differences between HP and Dell adapters www.parkytowers.me.uk/thin/hp/hp_psu.shtml - Also - for the HP EliteDesk - as long as you have 19.5v 65w for the 35w unit and 19.5v 90w for the 65w unit you'll be fine. I've received 19v units and they also work but I'm a bit picky and want them to match exactly the specs for the EliteDesk.

[@chrish3847]

I saw this on eBay the other day. maybe it is yours up for sale. LOL

[@handmedowntech]

I know I learned my lesson - communication and pictures are key

[@RedMAGACult]

Take the tape off the fan before you power it on! You could fry your processor. The processor was put in wrong and when the seller screwed the heatsink down it broke the chip! If you have another i5 6700t chip, put that in CORRECTLY and install either an m.2 drive or a 2.5" SSD. I'm pretty sure you don't have to trash this computer for parts, I believe it will boot and you can update BIOS! you can put an OS on it and it will work great!...

[@handmedowntech]

The socket has 6 pins missing. I don't see a CPU working on that motherboard.

[@TheSpotify95]

Well, I guess they were right when it said for parts - you've got a stick of RAM, a fan, a CPU heatsink, a wireless card (and wireless antennae), a SATA connector, and maybe a motherboard that might be OK (though check for bent pins!). The CPU is toast.

[@handmedowntech]

Actually I think that was my RAM and the socket is missing pins

[@michelrichert9052]

I am always so amazed when I see these kind of mistakes .. mounting the CPU on the motherboard socket is like .. the most important and delicate thing to do when you build a PC .. how can you do it wrong ?!? I mean, all the times I did that, I triple checked everything before doing it .. and of course the CPU orientation is the most important thing to care about .. the guy who did that mistake should never open a computer again in his entire life .. computers aren't designed for brainless people !

[@paristo]

Hey! If it fits, it fits.... It doesn't matter if you need to use 'little' force to get it fit.... Right?

[@michelrichert9052]

@@paristo It matters, trust me 😂😁

[@handmedowntech]

I'm pretty sure the bending of the CPU corners was deliberate - but then to put it back in AND mount the heatsink. Maybe some company had a policy of destroying perfectly good computers before sending them out.

[@markallen2536]

The CPU socket is also damaged.

[@handmedowntech]

Correct, at least 6 pins missing. Someone jammed the CPU hard enough to damage it

[@Thehuntedfew1]

why didnt you google the bios beeps first, that would have taken you right to the problem ?

[@handmedowntech]

Around 11:10 I must have done some searching since I mention about the processor. I was just very naive and didn't think that someone would sell such a screwed up CPU and socket :)

[@completeTeresa]

I would have ordered another CPU off Ebay and tried that before stripping what's there.

[@handmedowntech]

I was hoping to do the same thing but the socket was damaged by the previous owner jamming in the CPU - or who knows what else.

[@completeTeresa]

@@handmedowntech Sorry, I just saw the CPU was damaged. I missed that the socket was as well.

[@handmedowntech]

No worries. Thanks for checking out the channel!

[@johnross8939]

There are two notches 180 degrees apart on the fiber board of the CPU. Those align with tabs on the socket. Both motherboard and CPU are damaged. The CPU is beyond repair. Good for PM recovery only. The motherboard can be repaired by replacement of the socket. But unless you have such skills, it's not economical to do so. Parts is what you bought and what you got. Too bad your purchase didn't turn out better.

[@handmedowntech]

I did look at a couple of those "replace the socket" videos - man oh man - you have to be a beast to do those :) - and need all of the heating equipment too.

[@johnross8939]

@handmedowntech yup. Dosdude1 is the go-to man for that repair

[@nyccontrabass3489]

I had to watch this at 2x speed. That’s what I suggest

[@handmedowntech]

Much like my wife says "get to the point aleady"

[@nyccontrabass3489]

@@handmedowntech ha! Mine too!

[@leondeco4835]

3 long 6 short beep what is mean of this ?

[@handmedowntech]

I checked here h10032.www1.hp.com/ctg/Manual/c06714312.pdf and 3 long and 6 short indicates an unsupported CPU - when did you get these beeps?

[@leondeco4835]

@@handmedowntechwhen I install cpu i3 8100t HP elite desk g3 800 mini

[@leondeco4835]

@@handmedowntech I think it's can be bios corruption

[@handmedowntech]

@@leondeco4835 G3 can support 6th or 7th Gen processor, not 8th generation.

[@leondeco4835]

@@handmedowntech sorry brother it's was g4

[@patrickmeicenheimer1789]

Take the tape off if fan

[@handmedowntech]

Sadly that was the least of its problems.

[@markosejic7383]

HP ELITEDESK 800 G2 I5-6500, 8GB DDR4, 120GB SSD 216 euro refurbished

[@handmedowntech]

I actually have a G2 65W and did a video on one. I use it now for my main PC

[@completeTeresa]

@@handmedowntech I now have a bunch of the HP Elitedesk G2 minis. One of the 35w ones I use with a used monitor that I picked up cheap and right now it's my Christmas fireplace with a video off KZbin.

[@handmedowntech]

@@completeTeresa So how many are you up to? Those G2s are just at the sweet spot of price and performance. Are you using VGA or an adapter?

[@completeTeresa]

​@@handmedowntech I have 8 of them. 3 are 35w and the rest 65w.

[@handmedowntech]

Now I'm jealous. What do you use them for. Also curious if you stack them.

[@1000VideoPlus]

😲nice bent 🤣

[@handmedowntech]

It was quite a surprise. But I've had fun using the unit for other things.

[@mictreful]

PULL THE CPU AND CHECK THE PINS IF THEY`RE BENT

[@handmedowntech]

Sadly 5-7 pins are missing or bent on the socket and I definitely don't have the equipment to replace the socket.

[@joelcarson4602]

Yep, those LGA sockets are very fragile. Pro Tip: when removing or replacing a CPU in the socket, let the retention arm up or down slow and steady, and don't let the arm pop up by itself as that will make the CPU jump out of the socket and likely fall back and damage the contacts in the LGA socket. Don't ask me how I know this.😢

[@handmedowntech]

As I almost did in my G3 video - which of course I did before reading your sage advice.

[@DemocratsrPDFfiles]

I have multiple T cpus in a box.