Don't disconnect the print head unless the power is off or it could burn the circuit board, this came from an online instruction sheet just want to mention that
@chrisnewnham14312 жыл бұрын
Could you share that sheet please? Official HP one about replacing the print head does not mention this: support.hp.com/gb-en/document/c04091615
@margaretkerr23492 жыл бұрын
Warning: protect your eyes, or stand clear, during this operation. One of my print heads was blocked to the point that the liquid squirted right back at me - onto the lens of the glasses I was luckily wearing. This video was otherwise great, the other print heads were cleaned exactly as described.
@BestPrinters2 жыл бұрын
Great tip, thank you!
@markconn52496 жыл бұрын
This worked on an 8600 Pro. I had to perform the cleaning 4 times (the video warns that twice is the max, but I figured I had nothing to lose really) and the head is clean. Much cheaper than a new printhead or a new printer! Make sure to apply enough pressure so that the stream of fluid is exiting the printhead up and down the entire length of the head. My first attempt I didn't use enough pressure because I was afraid of bursting the bladder in the head.
@alondramartinez34584 жыл бұрын
What if the printer says print head appears to be missing ?
@imjust1derful4 жыл бұрын
use the solution in the video. It works and it is really easy.
@cedergrenpeter4 жыл бұрын
I would unplug the power cord after getting the printhead where it stops, then remove and flush the head, then after replacing it plug the power cord back in. Never a good idea to work on any equipment with power to it.
@PinkFishLilly2 жыл бұрын
Your video SAVED my $500 HP8610. Thank you!!!
@BestPrinters2 жыл бұрын
I am so glad to hear that!
@jessieyoung41062 жыл бұрын
I watched your video and ordered not only the bottle of cleaner from Amazon, but also the compressed air that some of your audience had a good experience with. I was so disappointed in the cleaner from Amazon. The tube is not as large as in your video. It would not easily slide on to the tip of the hypodermic, and also not on the tips of the printer head. Because of that, my effort was only partially successful. I had the same problem with the tube that came on the compressed air can.
@BestPrinters2 жыл бұрын
The tube is small to create a tight fit, so the solution can create more pressure in the printer system.
@rodney5360Ай бұрын
Good video though I don’t see your kit name.
@BestPrintersАй бұрын
here's the link Printer Cleaning Kit (Click Here!): geni.us/wArXsZT
@victorrivera61793 жыл бұрын
What would you do if it says “the print head appears to missing, not detected, or incorrectly installed” ?
@Ojichih2 жыл бұрын
Were you able to figure this out? Im having that issue
@druidsongevergreens2 жыл бұрын
This means very carefully unscrew the back panels and use lens cleaner wipes VERY gently on each connection. Then after it DRIES, re-attach everything
@karenr12053 жыл бұрын
I use Compressed gas duster can to blow ink out and it worked great. Could not wait weeks for his cleaning kit.
@abid2006anwar3 жыл бұрын
Forom one IT person to another Sir thank you. You are Legit.
@christiangalineo65065 жыл бұрын
Hello, My HP8620pro printer displays the following message: "The print head appears to be missing, not detected, or not properly installed". Do you have a solution ? Thank you and regard.
@narinedovletian23125 жыл бұрын
Christian Galineo the same with me
@whip66it5 жыл бұрын
Same here
@twdjt62454 жыл бұрын
Same. Just tried the instructions in this video....didn’t work....read another commment stating that multiple cleanings worked for him... guess I’ll try that as I have nothing to lose but time....but if anyone else found a different solution, that would be great.
@jeffschramm48134 жыл бұрын
@@twdjt6245 Did it work?
@rhohea4 жыл бұрын
Christian Galineo was
@tinadavidson23124 жыл бұрын
Hi - I'm looking forward to trying this - I've changed the black ink 3 times and every time it says K cartridge problem. One thing I couldn't decipher in your video is how much solution to squirt in each ink port (can't remember the name sorry!) Thanks so much! Tina
@BestPrinters4 жыл бұрын
Hi Tina, If you are having issues with a particular color the just apply solution to the one nozzle. You can apply as mush as you think is necessary the more the better. Hope this helps.
@scraperfectАй бұрын
My error said "out of ink" and even though it had OEM cartridges with plenty of ink, but it wouldn't print. I cleaned the contacts on the cartridges (and what looks like an optical glass eye) and it worked, but I'm thinking there could be similar "receptors" on the print head that could have been cleaned. Are there? Thanks!
@BestPrintersАй бұрын
Yes, there are receptors on the actual printhead.
@Steve-eb5op8 ай бұрын
You placed the side that has a PC board and the connector down, and it gets ink and water all over it. Is that not a problem?
@BestPrinters8 ай бұрын
No, as long as you pat it dry and it dries for 12 hrs.
@dsw8008 Жыл бұрын
Hello i’ve been using my HP OfficeJet Pro 8610 I had to replace the paper tray came all the way out now I can’t put it back in I don’t know what I’m doing wrong I’ve had this printer for a while nothing like this has ever happened what am I doing wrong
@BestPrinters Жыл бұрын
The paper tray should sit flush against the printer.
@shonnapepper68924 жыл бұрын
Worked like a charm! Thank you 🙂
@wendyrockwell16263 жыл бұрын
Wow...i did not have the syringe so just cleaned it off with dry towel a lot of ink on the back and bottom of an HP8630 and it worked! I am impressed....will order the cleaning kit though for next time. THank you, saved a printer!
@SoulStay2 жыл бұрын
I think this is it. I had to do a lot of printing for a while and then quit for a year or so, but the black didn't work after that. Bought all new cartridge's and it still didn't work. Bought new ones again and it still didn't work. I can print all the other colors, so I new it was the black cartridge's. Saw this and just ordered the cleaning kit. Thanks :)
@BestPrinters2 жыл бұрын
Awesome, good luck!
@deniserubin58482 жыл бұрын
Unfortunately, the printhead cleaning kit arrived with a piece of tubing that did not go over the syringe tip OR the printhead nozzle. It was completely freaking useless.
@BestPrinters2 жыл бұрын
The silicone tubing does fit. It is a tight fit so that cleaning solution doesn’t escape. I know it fits because I have set up the kit countless times myself.
@marilynkorber11123 жыл бұрын
Compressed air did the trick. THANK YOU!
@barbludwig49404 жыл бұрын
Thank you. Very helpful.
@cathykyles-love34732 жыл бұрын
The fluid came through all colors except the magenta is pushed so hard the fluid squirted out....I tried pumping in and out on the magenta but it didn't want to flow out.....thoughts?
@BestPrinters2 жыл бұрын
Warm up the solution
@akinolaclara56623 жыл бұрын
My printer is HP Office jet Pro 86q0 and it is giving out Paper Jam error, but there is no paper found in the printer. Please what am to do. Thanks
@BestPrinters3 жыл бұрын
I always hate when that happens, unfortunantely I dont have a solution for that.
@MitziMcGaha7 ай бұрын
On my HP 8610 Pro, there are small gold "pins" in the printhead cartridge slots, that touch the circuit board on each cartridge when they are installed. One of the pins inside the magenta slot fell out and I got it out, Is there a way to put the small gold pin back in place? I read one tech bulletin from HP-said if the pins are loose you can straighten them up, but it did not talk about putting the pin back in place. Any help Greatly Appreciated!
@StevenBrown-nt2ot Жыл бұрын
I have this printer and have been printing well. The yellow ran out of ink and replaced it with a new cartridge and I have an error that says cartridge is damaged (I have tried three different cartridges). I tried to clean the printhead 3 times and the fluid flows through the yellow nozzle very easy now but I continue to get the same error message. HP is not helpful at all and the printheads are $140 for an eight year old printer and I don't have enough to buy one or a new printer right now. How can I fix this? Thanks
@goodboyringo97162 жыл бұрын
HP8620 printer will not print in black only if any other color is depleted , what a joke .
@BestPrinters2 жыл бұрын
Have you tried cleaning the heads?
@goodboyringo97162 жыл бұрын
@@BestPrinters ... HP8620 is built not to print if one other color is depleted. read about it there are articles stating this.
@goldeey21 Жыл бұрын
I have this exact printer. What if my printer just says, my printer appears to be missing, not detected or incorrectly installed...am I supposed to see which color is out? It do not see a notice about a specific color. I was using HP's ink program. a message of the printhead is either in incorrectly
@user-ny4ig9qh2e5 жыл бұрын
I bought one of these printers several years ago at Best Buy for $100.00 on sale. Got my girlfriend the same one and she has only used hers maybe once. Hers says no printer head or missing printing head. Am I right to go ahead and clean it like you did, and what type of solution should I clean it with.
@cmsgtgoose63345 жыл бұрын
me too
@TexxTona Жыл бұрын
I NEED TO CLEAN PRINT HEAD AND NOT CARTRIDGES
@BestPrinters Жыл бұрын
Remove the cartridges then!
@JUSTENization Жыл бұрын
$600 a printer, good for 5-6 years. $100 per year. Just get a new one. Sorry, but that’s how science works.
@glennedward2201 Жыл бұрын
Maintenance has to be done. Use a continuous ink system and it will last longer.
@nld-bl5ct2 жыл бұрын
Dont need new black ink? The link is only for color
@BestPrinters2 жыл бұрын
Here is a new link with black ink, thank you for bringing this to my attention. amzn.to/3HX5ch8
@anil64083 жыл бұрын
Hi I have an issue on my 8610 printhead. It won’t align. Black ink won’t work despite new cartridge. I do find the black cartridge does not spring load like the other cartridges do. Does this suggest I need a new print head, or should I use cleaning liquids to unclog the black nozzle? All help appreciated?
@krandallwilcoxart3 ай бұрын
ok, this was the ANSWER I had been looking for. Ordered your kit, removed print head, flushed the yellow as that nozzle was my main issue. THANK YOU! Saved me from having to buy a new printer after just purchasing new inks thinking that the cheaper inks were to blame.
@BestPrinters2 ай бұрын
You're very welcome! Happy to help, and I appreciate the kind comment!
@easternise3 жыл бұрын
Jets are not functioning as they should. Colour comes out of the jets but not like a shower type pattern.
@marielllantigua97302 жыл бұрын
What if on one of them the cleaning doesnt go through at all?
@BestPrinters2 жыл бұрын
If you warm up the solution it should be able to break through.
@bzzazab2 жыл бұрын
if I have a syringe, where can I buy the tubing and can't I just use water?
@BestPrinters2 жыл бұрын
The reason I seek the kit is you don’t want to use water it can damage the electrical components.
@noodle2d1044 жыл бұрын
Hi recently I have had an incident with my print head where it says that my print head is missing or failed printhead do you have any reccomendations
@imjust1derful4 жыл бұрын
you can purchase the solution from amazon and it only costs 15.00 and it works
@jamiefrizado2354 жыл бұрын
I’m having the same problem, hoping this helps or will buy a new printer over the cost of a printhead.
@noodle2d1044 жыл бұрын
Jamie Frizado apparently I got super lucky we had a power outage and when the power came back on it fixed itself
@REX23493 жыл бұрын
Thank you so much. It works perfectly.
@BestPrinters3 жыл бұрын
I'm so happy to hear that! Consider subscribing to Best Printers.
@callisto62133 жыл бұрын
I've got the same model but it is dusty... and it says printhead is not detected... what should I do? Is it a good idea to wash printhead with that green tiny board? You just did that
@nightwaves3203 Жыл бұрын
Thanks for how to remove thee module with the lever.
@yvonnejones9292 жыл бұрын
Thank you very much! You are very clear and easy to filliw.
@yvonnejones9292 жыл бұрын
*to follow
@BestPrinters2 жыл бұрын
You're welcome!
@bernverified5 жыл бұрын
It looks like you are submerging the electrical contacts into the ink that is expelled from the printhead as you’re cleaning it. Does this not damage the contacts or is it okay to just wipe them down afterwards?
@serenitys.4344 жыл бұрын
Did you ever get an answer? Wondering same thing...
@druidsongevergreens2 жыл бұрын
He doesn’t talk about making sure it dried but the solvent has to dry completely before re-installation
@nugget92452 жыл бұрын
This is so wrong. There is a small computer board on the other side. Why are you putting any fluid/ water/ alcohol or anything like that soaking it in fluid. Really. I have a degree in physics and astronomy and I would never do this.
@BestPrinters2 жыл бұрын
The type of fluid being used is specific for this type of usage. As long as it is dried before reinstalling everything will be fine. I have done it many times with no problem. Also I have a newer method that includes doing the cleaning with a syringe, if you are uncomfortable with this method. You can reference this video for the new method, kzbin.info/www/bejne/e3-rf4V_rK2cgcU
@j.k.barnes51632 жыл бұрын
I used to solder boards, we cleaned them with tcp or alcohol and a horsehair brush.
@Thislibralovesmoney4 жыл бұрын
If i needed to print candle labels will this printer do ir for me if I gotten avery lable templates Any comment is welcome
@joylindsey31662 жыл бұрын
Very helpful and reassuring.
@BestPrinters2 жыл бұрын
Glad it was helpful!
@kwkoay80293 жыл бұрын
The print head slot moved to the right when I was cleaning the head and I can’t put it back now, what should I do ?
@howtolife5118 Жыл бұрын
Mine is leaving White lines?
@dennisjones23292 жыл бұрын
The hole in the tube is too small.
@BestPrinters2 жыл бұрын
No it fits.
@dennisjones23292 жыл бұрын
I disagree. Shall I send you a photo of the tube and the print head?
@77.88.3 жыл бұрын
Correction remove the power cord, sorry for the error.
@J12345314 жыл бұрын
I have the 8610 and i am getting no ink when i print what so ever, any ideas?
@barbarathaw4 жыл бұрын
I ordered the printhead cleaning kit (as linked) but the tube is sooooo small that I am unable to adhere it to the printhead nozzle end. It was a challenge to place it on the syringe but I did it because no springs were in the way. Suggestions?
@VelociRachael2 жыл бұрын
waterpick for teeth
@philsea99594 жыл бұрын
Great Tut. Thank you
@NocturneJr6 жыл бұрын
worked like a charm
@BestPrinters6 жыл бұрын
Glad to hear that! If you or anyone reading this would like to donate $1-$5 to support the channel It would be very much appreciated, thank you. Click Here: paypal.me/BestPrinters
@goodman2008new4 жыл бұрын
After using my 8610 intensively for a couple of months, I find inside the printer, tiny bits of ink have splashed and accumulated all over the inside. Do you find similar problem?
@BestPrinters4 жыл бұрын
Yes, this does happen over time. You can clean the inside of it with a damp towel.
@carolkruger56854 жыл бұрын
@@BestPrinters Thanks
@aleksandrparsyan32943 жыл бұрын
@@carolkruger5685 it because the plastic cover on the paint popped up if you push the water too hard ,during the cleaning u have to be very gentle,i damaged mine too
@lynnhughes59243 жыл бұрын
how do you dispose of the used cleaning solution?
@jansan54205 жыл бұрын
sir my printer show me missing or failed printhead (the printhead appears to be missing, not detected,or incorrectly installed ) these word show me . sir Tell me whats problem my printer
@twdjt62454 жыл бұрын
Ever figure out the problem? Just cleaned according to the instructions on this video ....still saying the same thing though. Don’t want to give up on this 140$ value printer but it’s basically a paperweight if I can’t figure out what’s wrong....printheads for it cost like 80$
@Jacq11015 жыл бұрын
Does this help with "Missing or Failed Printhead" error?
@BestPrinters5 жыл бұрын
Yes potentially but the real solution is to purchase a new printhead which you can find in the description of this video.
@Jacq11015 жыл бұрын
@@BestPrinters thank you for the quick response. Do you think it would be worth it to just replace my current printer with a new one entirely or to get a new printhead? $145 is a bit steep and I'm thinking of getting a new all-in-one printer which seems to be roughly the same price anyways.
@syifaservice6999 Жыл бұрын
thanks for info
@BestPrinters Жыл бұрын
No problem!
@normamouser3592 жыл бұрын
Great Video! Very helpful!
@BestPrinters2 жыл бұрын
Glad it was helpful!
@BestPrinters6 жыл бұрын
Use Cleaning kit for better results HP Cleaning KIT: geni.us/wArXsZT
@hudashehab7046 жыл бұрын
What is solutions plz
@desireemarrero59205 жыл бұрын
excellent
@mattkelliecaleb5 жыл бұрын
do I need to use the solution, or can I just use water?
@BestPrinters5 жыл бұрын
mattkelliecaleb I would use our cleaning kit so that you don’t risk damaging your print head. You can get the cleaning kit here: amzn.to/2D8wpzJ