I Tiled This Shower and It FAILED HORRIBLY!!!--- Find out WHY

I Tiled This Shower and It FAILED HORRIBLY!!!--- Find out WHY
When you are in business for a long time, call backs are inevitable. Sometimes they can be your fault, other times they can be from normal wear and tear maintenance issues or manufacturers defects.
This shower was installed in 2006, using the CUSTOMER SUPPLIED waterproofing membrane with their accompanying linear drain. This drain, despite using the noble seal membrane, was NOT-- I repeat, NOT A NOBLE DRAIN!. It appears to be an aftermarket product that used Noble membrane. It came with a pre-sloped foam base, the first of its kind as I recall. In our area, we always used mud bases and hot mop or vinyl shower pans. This method was completely new to me, and I told the homeowner that I had never seen a system like this or installed a system like this. It is similar to the Schluter Kerdi system, which we are now all very familiar with.
The customer called me last month to ask me about some loose and cracking tiles in the shower floor and if there was any way to save the rest of the shower. I went out for an initial site visit and my first thought was that maybe the shower door guys had punctured the waterproofing membrane and that is what caused the shower to fail. I broke a piece of the tile and dug down to the sub floor and found that the waterproofing had been compromised and the wood subfloor was wet.
This video is of the rescheduled a visit to remove as much of the floor as possible, to see the extent of the water damage, and to see if the rest of the bathroom was salvageable.
Since the homeowner had purchased the original waterproofing, and the shower was past the 10 year manufacturers warranty, he agreed to pay for whatever repairs needed to be done. He wanted to use our company again because he was very pleased with the work we had done in this bathroom and the rest of his house as well.
Upon further inspection, the shower door was not the source of the water penetration. The source was that the factory installed polyethylene flap that was bonded to the stainless steel drain body had completely de-laminated, allowing water to pour right into the wood subfloor below.
Unfortunately, the extent of the water damage didn't stop at the subfloor level, but rotted out several structural wood members including floor joists, girders, and wall studs. This bathroom and the adjacent walls will need to be completely removed and replaced.
In this rare instance, it was a manufacturing defect that caused major damage that will cost several thousand dollars to repair.
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[@j.s.3414]

This is why I shower outside with a hose. My bathrooms are for show only...no risk of damage.

[@vanna13v]

That's funny right there, you're awesome!!

[@peterpalffy9302]

You must live in Alaska then. :)

[@lukemcquaid8481]

Buffalo

[@Obet22]

This is insanely funny, bwahahaha!

[@MR-nl8xr]

Next to your outhouse right😄.

[@rhymereason3449]

Wow! A contractor who actually came back out on a problem call from a job 13 years ago that could have possibly been their fault? Most contractors around here wouldn't give you the time of day in that situation. They's all be "too busy"... so kudos for your honesty and integrity. If more contractors were like you I probably wouldn't be doing most of my jobs myself - I'd just as soon like to help someone like you make a living... but like I said... you're a gem and not typical from my experience.

[@jonellwanger7258]

two way street. If your disrespectful towards the contractor, they tend to put you on a list. Of Rude customers. I’m sure not going to be treated like crap because my boss has a bad day. So I shouldn’t expect it from a customer. Two way street.

[@plsreleasethekraken]

@@jonellwanger7258what does this have to do with anything in this video or the comment you replied to? The time passage of 13 years is the relevant part and most contractors wouldn't come back after that long as the comment says. There doesn't seem to be any evidence of the homeowner being rude or disrespectful.

[@jonellwanger7258]

@@plsreleasethekraken lmao, how did you think I was talking about the home owner of this job in the video? Is your reading comprehension that low? are you trying to make something of nothing, Lol, read my comment again, and let me know where I was talking about this homeowner, Do you know what “IN GENERAL” means?

[@plsreleasethekraken]

@@jonellwanger7258 ok bro, you just keep talking to yourself in the comments then, the rest of us will make comments on the video content.

[@jonellwanger7258]

@@plsreleasethekraken 🤣🤣🤣🤣🤣 Oh did I hurt your feelings? On the internet? Haha softie. 🤡. Keep showing your ignorance! It’s fun!

[@Scratchingforcash]

I really respect you not blaming the shower door guy and actually finding the problem.

[@heatherbeach3561]

@Jonny Nobody no sir. it was the drain flap manufacturers product that failed.

[@poleyd21]

always blame the glass guy. 👓

[@isahimondragon8804]

He's blaming it on the drain but actually it's the styrafoam

[@tobiasdemilt9572]

Been tiling for over 30 years and never heard of foam base.

[@tanyakim1982]

@@tobiasdemilt9572 stupid new products invented from too smart guys

[@anthonyjurgens5645]

The honesty. That's the guy you want doing your tile job.

[@zestafpv427]

Thank you for sharing. Everyone puts videos of their success but hardly anyone puts videos of their failures. Failures help the rest of us learn what not to do. Again thank you for posting. 👍👍

[@comeandtakeit82]

FYI...this was NOT HIS FAILURE.

[@Rick-the-Swift]

@@comeandtakeit82 FYI, you are as blissfully as ignorant as the homeowners in the matter. This video could land the guy in a class action law suit. It absolutely was his fault, and trying to blame others is well- just wrong.

[@paidinfull5950]

Rick the Swift absolutely his fault

[@Rick-the-Swift]

@@comeandtakeit82 because I like to help people too, let me give you some sound advice on how to never install a shower floor. Watch the video again. Notice all that purple looking stuff just beneath the tiles he's prying up around 3:50. That's a vinyl or pvc type membrane which is basically like a thick shower curtain. These can be used, however I don't use them or ever recommend them. But, if you do use one you should never, and I repeat NEVER try to apply your thinset and tiles directly to the liner, as this person did! They are meant to only be used BENEATH a solid bed of mortar, and NEVER on top of a soft foam board, as was done in this instance. Also, not only should a liner not be applied on top of a cement backer or foam board, but if you use any type of backerboard for any flooring purposes- it must always be set on a layer of thinset mortar. Failure is all but guaranteed doing things this way, and after 30 years of home renovations I find it impossible to believe that ANY manufacturer would approve these methods or system! Hope that helps.

[@Rick-the-Swift]

@@paidinfull5950 I actually had to rewind it when I saw the tiles were mortared straight to the vinyl liner, and that the vinyl liner was applied on top of foam board! I still can't believe it!

[@staceycarras3815]

Issac, i was a Tiler for 40yrs, and i've never seen such a nightmare in my life, i think your a gentleman for putting up with this.

[@jamescricketson9464]

He did it

[@photographyinflight4183]

A gentleman for putting up with what?

[@FullDrawOutdoors]

@@jamescricketson9464 did what? caused a manufacture defect?

[@FullDrawOutdoors]

@@photographyinflight4183 warranting out a manufacture defect lol

[@danielhogan7238]

I commend you for showing everything, man. It's the mistakes we make that we learn from. And all exact learning of any sort is carried on the backs of people that have already made the mistakes. You, my friend, are exactly the type of people that need to keep uploading videos. 🙏

[@markhodges1276]

I mean it wasn't his mistake, it was the manufacturer of the drain.... But I get your point.

[@bandsbusy3556]

@@markhodges1276 .. maybe his comment wasn't about the water leak and it was about deciding to keep the footage in the video showing when he mistakenly cut through the hot water pipe with a sawzall ? when he should've first been using a circular saw with the blade adjusted to the exact thickness of the subfloor to cut it out so that he didn't cut through any pipes under the subfloor by accident.. then second use the sawzall to make any cuts that can't be made by a circular saw due to tight spacing.. by then the pipes would've been exposed enough to see avoiding the mistake.. sawzalls can be dangerous in certain types of applications like this because of potential hidden or hard to find piping close to the framing so you have to be very aware when using sawzalls but they can be really helpful if used properly.. work smarter and normal paced not harder and faster paced

[@Chungi2020]

Ima say this your 1ofakind brother too many contractors love the money but not the responsibility that comes with the job, I take my hat off to you and your wife and ask God Almighty to keep blessing you always, your a man of integrity and humility and your videos are GOLDGOLDGOLD

[@salvatoryo7212]

Pay attention guys the homeowner is the one who bought this system and asked him him to install it... this happens all the time when homeownwers like to buy off wayfair or amazon etc.. I personally recommend products that I know are guaranteed and warranted and that ive used plenty of times with no problems.

[@darrenalmeida1382]

Those drains have so much linear area to fail compared to a standard drain. Props to you for returning to the job!

[@CigaretteCrayon]

Would a linear drain in a walk-in shower (wet room) be something that you're discouraging then?

[@darrenalmeida1382]

@@CigaretteCrayon No, I would not discourage the use of this type of drain. I am only promoting the proper installation of this type of drain to decrease failure caused by leaks.

[@michaelpeila8794]

I'm slowly becoming addicted to watching other trades on youtube. Insatiable hunger for knowledge can lead you down weird roads.

[@Lucas_Terry]

Dont hold back lol that was me at a young age I wouldnt own as many business as I do now if it wasn't for having that interest

[@orangejmoothies]

Im like that too...except replace “insatialbe hunger for knowledge” with “too much time on my hands” ;)

[@wfijvddjjklngfdgh1747]

I’m damm near a civil engineer by now

[@AirARTBBQ]

True true. Im right there with u. I really like to learn and try techniques. Im an hvac tech for 14yrs But i like to do autobody too

[@BlueBD]

same. i dont even know how i got into this spiral. It started with City panning and now im here in tilework. I blame Citie's Skylines

[@rickb2267]

Thanks for not passing the buck, for finding the real problem, and for sharing it with us! You are a real pro, and there aren't many of those left!

[@albertbatfinder5240]

I consider it good handyman prep if I move a picture or wash down a wall. This guy takes out the toilet bowl. Respect!

[@ovadiadan]

I significantly appreciate your approach: "Why did it fail?" It is a true virtue to value lessons from failures. Even your attitude toward figuring out the lessons is utterly genuine and objective. Keep it up!

[@jeanclaudevandam4974]

You show the successes and the failures. I respect that a lot and I'm sure you will have that shower fixed up in no time. Great video.

[@Boniggy2500]

Agreed. I would hire this guy in a heartbeat with the integrity hes showing here.

[@curtekstrom6600]

If he did it right the First time. He wouldn't be back repairing it for FREE.

[@curtekstrom6600]

@@Boniggy2500 if he had done it right the first time. He wouldn't be back fixing it. You can bet your ass he is not getting Positive References for future work from these Customers.

[@drpepper3726]

@@curtekstrom6600 you are a moron, read his description. Not his fault and customer paid. A bad contractor would ghost you in this situation.

[@s.c3773]

@@curtekstrom6600 You didn't even WATCH the video.......did you.

[@evenflow3256]

Thanks for going back and not blowing the customer off .it's so much better

[@lchavez5924]

When I remodeled my shower, I treated all the framing, beams, sub-flooring, etc with marine grade penetrating epoxy resin, just in case! Best $186 I spent!

[@WooferCooker]

Not that it will matter. If your tile starts leaking. Water will wick to the wood eventually. You won’t catch it until it’s leaking downstairs/basement/into other rooms, by that point, all of it will have to be gutted anyway.

[@jaandel1]

You shoudl use grace watershield or vycro waterproof and protect your wood...

[@givemeanameman1]

@@jaandel1 marine grade epoxy has chlorine resistance, chlorine destroys the lignin making wood weak and easy to penetrate, while the chlorine in tap water is less by weight then in sea water its free(not bound), each cell layer that has its lignin destroyed then allows the salt to reach the next layer, with free chlorine it penetrates into lower layers even before the top Lignin layer is destroyed. I think Marine grade epoxy is the right choice.

[@nonamenolastname5696]

For years I've been watching videos on youtube of DIY jobs and comoanies of all sizes and this is the first time l see a person who was accepting he made a huge mistaque in a job and was willing to face the consequences EVEN befor to find out it wasnt his fault. My TOTAL RESPECT to you my friend and to your HONESTY AND RESPONSABILITY, and thank you for teach us how to work with our hand and brain but special THANKS for the GRAND LESSON OF HONESTY of today. I hope your herpers learn from the grate teacher they have. God bless you and your work every single day of your life.

[@skeeterburke]

I love it when people are brave and calm and fixing broken stuff. So I just found this, and I subscribed right away. I'm turning into a lawn chair expert on tiling, thanks!!

[@nielsendc1]

So true. I have absolutely no business watching these videos but ive been glued to this guys stuff for weeks now. I have so much respect for him and now a ton of respect for other like him and the work they do.

[@ttnnaples8060]

Read the Tile Elf. He's a bit chauvinistic, but great info.

[@steventhompson9866]

I love your calm demeanor. I’m just a DIY’r, and when I encounter situations like this, I freak out. Your confidence in your ability to get it fixed right is inspiring. I recently shot a nail through a water pipe myself 😀.

[@t3morga]

😂😂😂 yeah that is a freak out moment

[@Supra98st]

Guy is legit...........Good for you for being a Man in today's society and fixing mistakes!

[@mrdee427]

I like how you add videos of your failed jobs. That shows a lot of integrity. Respect!

[@bdanielcal4608]

He didn't fail the product did

[@jhh-jiynks6568]

i really appreciate your honesty you appear to have qualities of integrity very cool

[@clapoutloudclapoutloud]

You handled this repair like a true pro and moved on to repair stage. Nice video.

[@dmeyers975]

I know this is a old video. But, it’s good to see a honest contractor! Thank you !

[@austinheinecke6843]

I like the fact that shower tile you installed 15 yrs ago is still giving you a hard time ripping out lol you did a great job if any tile guy knows its setting the tile is one of the most important things beside the waterproofing of course

[@dwightrapp4788]

Here is a perfect example of why all these new underlayments and how particular the application needs to be is too much of a risk. Hot mop. It maybe a so cal thing but it works. Again isaac great video and hats off to you for taking ownership of the failure

[@PiazzaWoodWorks]

It takes an honest professional to admit their mistakes, and it’s evident it wasn’t your fault, Great work

[@camerondrayson1061]

I forget to mention, this guy is a very good tradesman, understands investigation and is honest, top lad, i would hire you in a heartbeat, your a true pro.

[@kylekoverola8654]

100% respect for returning. And showing. Takes a real man to do this. Even if it hurts ones pride.

[@markhooker8520]

I appreciate you showing the way things fail. It helps clarify thinking around how to do these types of jobs.

[@float32]

And makes newbies DIY people like me realize that I can easily kill my house…

[@mygoogleemail2063]

Great video. After 20 years in the trades I've had a few of my own horror stories involving miracle products. Beware of shiny salesman.

[@setapart3452]

Many would not put their failings, but I love your honesty mate. Got my respect.

[@Taylormade2350]

It's not really "his" failing. It was from the factory. That shower would have done that no matter who installed it using that product.

[@rickchappell5716]

That's a bummer sir , appreciate your integrity on taking care of it , true professional always answers the phone and respond 👏🤙

[@lugue8719]

Much respect bro , nobody perfect and we all make mistakes. As for me , been doing tile installation for 20 yrs and thank God never had problems. I've always say , Quality over Quantity. God bless

[@stupersyn1]

Manufacture defect, not installer mistake.

[@jonathanarent3363]

@@stupersyn1 I'm sure you have... ya fuckin lier! Lol but its ok

[@jeremygallimore3042]

Respect! We do all of our floors & 8" up the walls in Sand mix, then waterproofing, then thinset and tile. The curb stop, 4" code in my area, and floor are poured Sand mix, monolithic pour, with the liner bedded in the middle of the 4" curb stop. It is a bomber system that can literally hold water full with no structural damage. Big big props to you for this video. Takes a lot to be an honest contractor.

[@kevinportersr2368]

I just watched your video. I really like that you owned your mistake by cutting the water line. Honesty and integrity! You are a human being just like the rest of us. Great job!

[@andrewsearles3674]

Respect to for the dignity and composure you show in just dealing with the problem, you change the minds of folks that think trades people and handyman are just in it for the money

[@joeframer9642]

A professional carpenter,plumber,framer,etc..is Not a handyman hack. Handyman have no skills,they prey on ignorant people or people who can’t afford a professional. Anytime you see a sign on a truck,”we do it all” means they suck at everything.

[@andrewsearles3674]

Hi Joe, seen it so I would validate some live up to that reputation. However as a handyman I operate my business with integrity and honesty. I aim to save my clients as much as I can. Handyman, professionals, either can be disingenuous, dishonest and just down right doggy 😌

[@frankpassmoree4773]

I love it cut through plumbing and dont cut it from the video.

[@jamessprow7116]

That's because she's keeping it real and he's not too proud to say that like all of us he makes a mistake sometimes

[@cruisinthru3916]

Yep. We all have those days. I always carry some sharkbite stop plugs in my tool box too. Saved me a lot of trouble.

[@shawbros]

@@jamessprow7116 "That's because she's keeping it real"

[@jimmyburke845]

frank Passmoree If you never cut a pipe, nailed into a pipe, wire, cut wires, pretty much anything that’s inside the wall floor or ceiling and you never damaged anything you have not worked much. It happens to all of us.

[@Decentralized_World1]

This made me subscribe

[@wayneboyde778]

I am remodeling both of my bathrooms now, I can tile over a bath tub that is easily I've done it many times; however, I am going to convert one of my baths into a walk in shower it will be my first. Thanks for this video, I want to make sure I will be doing it correctly before I commit to tearing out and getting after it. I watched many videos on it so far.

[@fxprocc]

the best videos are the failure, thats how we learn best. this is was great to see.

[@kelseyaja5657]

I’ve seen some pretty shocking things working with a contractor for years, this is by far some scary damage 😳 Appreciate the advice for purchasing from Amazon 👍🏻

[@DallasWalker2024]

do you think newer house nowaday build super fast thats why these problems happen a lot ?

[@TiborRoussou]

After seeing your shower base, I will stick to pan liners and dry pack!! I've never had to rework a single tiled shower in twenty plus years of doing tile.

[@rayvaldez1983]

Exactly...

[@jeffpowell8308]

I've never heard of noble. I have learned all about schluter and I've used it for several years and trust it totally.

[@irokekula5739]

@@jeffpowell8308 i have seen the schluter fail...the base is styrofoam and a client slipped and broke the grout lines. the tile edges pierced the membrane :( give me a mortar bed any day!

[@jeremiahosullivan3033]

The problem is aftermarket crappola! There's good systems out there and a lot of copy cats. I personally don't use a liner anymore if I mud bed bc there's really high quality water membranes that are paintable membranes and are even vapor proof for steam rooms. It's all about the knowledge of what your using.

[@maxxwellm9322]

@@irokekula5739 All these so called tile guys using schluders , kirby and all the other easy crap products are already keeping me busy. I like better when a customer slips and cracks their head and not my grout joints.

[@FirstLast-ig5yf]

I really appreciate the fact that you took the time to look for and actually find the real source of the problem. Excellent investigative video, I learned much. Thank you.

[@thomascorley8232]

I know I'm about 3 years late on this.... that was a really good honest tear down. Shower trays can really ruin your day. Feel your pain on the pipes! Same happened to me when trying to remove tiles from wall once. Was a very strange experience trying to work out why there was water coming out of my angle grinder! :)

[@thecovids9206]

lol

[@aservant2287]

I once was cutting back drywall in a basement and cut right through a water line. There was a quick panic out of the homeowner. The water shut-off valve wouldn't shut-off all the way to boot so sweating it back was crazy fun

[@dartarkana4279]

I appreciate the point by point walk through so that it gives me the opportunity to verbally school you at what you did wrong #1) You allowed the client to school you on products and materials for you to use. #2) Never ever ever ever install a shower underlayment application that has factory seams. The only seams are 6" up and the middle 3" drain at the center Live long and prosper

[@cgavin1]

Like this? kzbin.info/www/bejne/gWHOo3l6ap15rKs

[@steveperreira5850]

To me that linear drain system is a disaster waiting to happen. I think the shower systems where it is tiled on the floor, they are horrible. They look good when new, i’ll concede that. Too many things can go wrong with these membrane systems. I’m doing a new bathroom in my house right now, and I’m using a low profile porcelain iron tub and wall tiling. A system like this is significantly more bulletproof compared to the disaster we see here. The shower / tub i’m doing should last for 100 years or more. No way can these membrane systems compete with that kind of longevity. I’ve seen one after another after another fail in a decade or two. And I don’t see them that often because I’m not a plumbing or a tile guy. Of course I’ll do it on my own home.

[@Btu555]

Watching this makes me feel good about installing fiberglass shower stall even though I had to widen both front door and shower door to get the stall in.

[@A.Martin]

I think I would rather go for a seamless tray, either moulded or its stretchy and you bend it into the top of the drain and clamp it in. Then fold it up the wall.

[@Btu555]

@@A.Martin can I have link where to buy such system? Need to do another shower

[@htorres1stk]

True professional, not afraid to find the source of the problem, knowing there are those who love to judge you without knowing the true cause. I have nothing but respect for you and your company.

[@tytinanium]

You just got a new subscriber based on your honesty n integrity keep up the great work u the best

[@hnremak]

Okay, next video. I'm excited to see what you do to fix this.

[@donnykim4630]

hnremak needs hot mop.

[@HughVanWho]

Just imagining the reaction of the customer coming in the bathroom and seeing inside of this shower a damn well !

[@nunurbuisness5578]

This makes me actually like the plain old fiberglass showers. Those never fail

[@donaldadams4713]

Your a good man Isaac to come back 13 years later and take care of a manufacturers malfunction. Looks like it was a big job

[@DARTHFEAR0N]

I had to laugh when you hit that water line. I'm a plumber and I've done it a few times myself. I was looking as you started cutting right there and was wondering if you'd hit them. But I completely agree with that diagnosis of that shower drain being root of the problem. Never been a fan of those foam pans. But the shower looked nicely done.

[@shmerd1]

Drilled through the main line coming up an exterior wall once! Oops!

[@LeonidsStrapOn]

And this is why I only install materials that I buy. Been stung once too often with customer supplied products. I feel your pain, bro. Respect to you for going good on it. * with the exception of customer supplied tile.

[@markthomas3748]

Forty years in the business I have never used a customer supplied equipment. I hope you got twice as much to do the replacement as a lesson to your loose screw customer.

[@zippythechicken]

yeah nothing beats a thick mortar bed over plywood... all these systems are designed to fail.. rubberized material breaks down... the houses being built in the last 20 years are disposable .. they are meant to last about as long as the 30year mortgage and they figure the original buyer won't be in the home when most of this stuff starts to fail

[@disklamer]

Right on, mortar has proven itself over the past several thousand years. Some people just prefer to use "easy systems" that involve "membranes", "compounds" and "composite foam" type stuff, I guess because cement is cheap and universal it can't possibly be good.

[@petera5560]

Yup, trying all these fancy systems, but a mortar bed over vinyl or lead will outlast all these new fancy systems.

[@fergusontea]

Forget all this. I’m going with a fibreglass one piece shower because people will remodel it in 15 years anyway. No sense in going too fancy just to wash the dirt off meself. 🤣

[@zippythechicken]

@@cavan1979 blah blah blah thats a heck of a lot of blah to read but 70 or 170 years ago no one would even put down asphalt paper.. but yes you can use that or a membrane along with mortar.... i don't have to teach you the proper way to lay a mortar bed people have been doing it for hundreds of years... My point is a lot of the new technology has built in failure over a short period... where old techniques were achieved that would last not only a life time but many lifetimes of owners of the home.

[@chrisgroves1539]

The plumber's grade rubber liner has been proven to last a lifetime. Problems arise when you start to put seam in the rubber liner, downsize the shower or use Keri made by schluter

[@CBS2061]

Great Job putting this video up. You haven't sugarcoated anything. Shows how damaging water is, even when you've tried to take all the correct steps. Well done on this.

[@Tailspin80]

A shower tray looks a safer bet. Reminds me of the first time I relined our pond, using pvc sheet. It took me two weeks and only lasted a couple of years. A small puncture turns into a major leak as the weeds and roots take hold. On the sEcond attempt I used the thickest epdm I could find, guaranteed for 50 years. No problems after the first 10...

[@lilt504]

Horizontal drain kit failed? I learned a lot! Thank you very much. Hot mop seems to give homeowners best odds to prevent water intrusion.

[@AngelaPetersMusic]

Wow TileCoach you are GOOD! And these products are NOT outlasting your work! I hop you are advising the companies so they can DO BETTER!

[@BobLovesKaren]

I lost count on how many times I audibly gasped. Wow.

[@bob48219]

"Never be the first to try the new or the last to discard the old".

[@Russeroo]

bob48219 spot on....’modern shit’ I think it’s referred to as.

[@Valient6]

Get some DUTRA!!!

[@Beethovenviolin]

I agree with the plumber. Water runs downhill. The waterproofing doesn’t extend down into the drain. Thank you for the integrity and humility. May it payback multiple times to you and to the manufacturers, installers and customers who will benefit from years to come. Blessings.

[@TheToddbart]

Appreciate the openness and sharing this video, knowing all the "nice" comments you would receive from people that have no pictures and anonymous KZbin id's. Question for you, were you able to get the manufacturer of the drain to pay for any of the repairs? Thank you.

[@JohnComeOnMan]

This is what keeps me up at night.

[@about99ninjas56]

Some people fear other people, I fear water damage the most.

[@petepistachio8229]

Mike Studmuffin trash!

[@allynloring6095]

Me too....

[@wokemyarse4133]

We do it differently in the uk. We turn the water of first. Also we fit wet room trays and a membrane then paint the whole lot with rubber paint.

[@laughingkars889]

Good old BS 5385-1:2018 clause 6.1 for tanking prior to tiling wetrooms/bathrooms. Many contractors & specifiers adopted this way before though as it's not worth having to come back under warranty later on down the line.

[@kylekoverola8654]

Once again, you are phucken awesome for going back and investigating. U know the work was done to spec. Company failed. Hope you lost them in the phone book.

[@ducaking]

I N T E G R I T Y!!!! Not trying to show off. Explaining a problem you're involved in, in all honesty!!! WOW! I'll hire you anytime,,, if I wasn't thousands miles from you :P

[@LifeSurfingDude]

man, this is really shows the importance of the work we all do about our house. thank you so much for sharing. I would never imagine this type of damage that could be done by the water. your integrity is amazing though. I always tell to myself the mistakes always happen, we are not perfect, we don't use perfect products, anything can go wrong but one of the extremely critical part is how we deal with these mistakes and you are very good at showing and dealing with this issue.

[@jheiny1231]

There was no hot mop or pan liner. One of those could have prevented alot of damage

[@origionalcatastrophe]

Good work sometimes fails. Nice detective work and honest assessment of the issue.

[@SpikeguDiesel]

Great videos man! Watching you troubleshoot issues inspires me to be a better builder and never stop learning.

[@bobbygetsbanned6049]

The only way to know if this stuff works for real is to install it and find out. That's not to say some products don't seem to have a better concept, or chance of working than others, but the real test is when it's installed and use for many years. Props for going out an doing this 13 years later.

[@pdrey100]

This was the video that made me choose a fiberglass shower. The old subfloor was 40% missing from water damage(the 1950's copper lining cracked around the drain and they never went over the curb with it) . I replaced the old subfloor with 2 layers of 3/4 plywood glued together with construction adhesive and deck screws. Then coated with 2 layers of RedGuard to protect the plywood and prevent water loss from my cement mixture when I embedded the Fiberglass pan. What really held the whole project up is the drain hole on the fiberglass pan was DIRECTLY over the old joist(of coarse). So I had to put a new joist in and sister the old one, box in, etc. I even went the extra mile and went a little overkill with spacer boards. I should have hired someone, but I wanted to try myself. Besides they probably would have charged me a small fortune and not gone to the same lengths I did. I also had to drop the ceiling below by 2" with 2x2 furring to accommodate the new p trap. The old one was low profile and apparently does not meet code anymore(can't buy it anywhere anyway).

[@peter-pg5yc]

I agree id never had a pan made like this..I would buy a custom prefab one that if you so desire can be tiled over done..or use it naturally..alll these super custom floor crap will fail..

[@donphillips5957]

Going back to when that was installed we were using a product called Red Guard to paint a membrane on the walls and floor of showers like that. Local codes require some kind of continuous membrane going up the walls, I think at least a foot before you put in any of the pan setup

[@1988sureshot]

Red guard, pan, more red guard. Red guard up the wall at least 3 foot pan should go up at least a foot.

[@donphillips5957]

@@1988sureshot Red Gard is great stuff, we have used it on every bathroom we've done, never a call back or failure.

[@1988sureshot]

@@donphillips5957 yup. Same here

[@pfschuyler]

I love how we build our houses out of wood. It makes so much sense.

[@foeverfo7787]

I

[@davidkipfer5469]

Ummmmm what else would you build a house out of that is cost effective, efficient and realistic....???

[@MattCupan]

@@davidkipfer5469 cement!

[@311mdub]

Matt Cupan you can use cement I’ll use concrete and we’ll see what lasts.. If the shower was waterproofed correctly the first time then you wouldn’t have any issues whatsoever

[@roybatty4687]

@@davidkipfer5469 Clay bricks, concrete blocks.

[@joeluns74]

Love your videos sir. 25 years in the trade. I decided 10 years ago nothing but Schluter and dry pack mud beds. If it works don’t fix it

[@jrb_sland5066]

Today is 2023 04 19. After watching this video, I am SO GLAD that when I renovated the bathroom & kitchen of my little 1944-vintage bungalow in 1999 that I chose to install a one-piece high-quality fibreglass combo tub/shower unit. Zero problems after 24 years other than a failed O-ring in the faucet. Worth every penny I invested.

[@baindon719]

Respirators or dust masks are always a good precautionary sometimes being in the trades for years with out them can bite a person down the road when they become old. Enjoyed your video thanks for sharing

[@spirittammyk]

My house was built in 1947 with cinderblock and a concrete slab, and it's still standing. All the new homes going up, are always having problems, and are already going down from hurricanes.

[@theamazingpeanutgaming5283]

Wow..Your a good honest Man..Blessings for your company..Most contractors wouldn't give a damm..

[@brocklee1996]

Hot mop only....best waterproofing by far!! 26 years in business and never had one shower ever leak.

[@davekavanagh7599]

I'm gonna start watching your vids man. I'm a carpenter but like most tradies I have an interest in learning about everything. And I respect your straightforward and honest style, so I'll be going through your vids to learn what I can about the right way to install waterproofing and tile

[@yacahumax1431]

Wow, I really want to see how you fix that mess. Great video.

[@johnnyelectric4844]

thats tragic !! Thanks for being a good man and showing !!!

[@MEXICAN-IN-THE-PHILIPPINES]

i admire this man, a mistake that accindently happened and he goes and uploads this video and teach us the do's from dont's. i admire this man. it teach me a huge mistake i would of made my self. im a diesel mechanic but im doing my own shower

[@fatcat-hc4pj]

That sucks keep us updated on how you fix the framing

[@djfukasve]

Yes, update video is a must. Even progress video how you made the fix would be great.

[@hudsonsteele1674]

"We ought to be wearing respirators." Famous last words.

[@reggiejenkins6458]

You sound like a limp-wristed fruit who wears a full face mask and knee pads to ride his ten speed around his subdivision. Get a life nerd.

[@hudsonsteele1674]

@@reggiejenkins6458 I've breathed enough chemicals and hazardous waste in my life of working in construction for 40 years to wish I had worn masks. Some bosses never thought of their employees' health, the ones that did usually provided masks like you can get at Dollar Tree. On the other hand, I wish I COULD still ride a ten speed. And back in my day, you didn't have all those sissy pads and helments, went without brakes half the time, used your Keds' to stop. Never have I ever worn a face mask and knee pads on a bike. Shoot, I was lucky to keep a bike. Have a good day.

[@thesleepstate]

@@reggiejenkins6458 Absestos gets a lot of grief because it kills you but it does open up the lungs.

[@thesleepstate]

​@@hudsonsteele1674 I'm 54 and I still ride drop bars despite massive hemmorhoids I'm a real man

[@Eaglefreek300]

I make the same mistake. I'm a door guy and once in a while, when I remove an exterior door, I'll encounter a situation where the subfloor is rotten and full of mold. As I'm working, I'm thinking "I should be wearing a respirator." Then for the next couple days I'll feel like I have a head cold.

[@thechange5280]

What i love is that you show your mistakes.

[@deanwooden592]

Surprised at how many people keep mentioning him as making mistakes and identifying. It was the factory fitted flange and sealant on the drain that failed. Where he bonded that part didn’t. He also leads on to say it was outside the manufactures 10 year warranty as well, and didn’t hold out much hope for any claim. Great video 👍🏼

[@readmore3634]

As a "New Construction Plumber" for over 40 years (started very young at my dads shop) I can see this application was begging for failure from the start. First, there is only "one" defense against water penetration and it's a "flexible" sheet of whatever. (keyword "Flexible") So now you have something that can "curl up" near it's edges. That's not so bad on a roof application because the surface has like 4 inches of fall every foot, whereas a shower floor, for all intensive purposes, is flat. (1/4" per foot). The water bearing membrane of any shower can never be subject to "curling up" (even slightly) and needs to be "held down" all the way to the drain and actually turn down into the pipe or trough and held so it can't curl "up" at all. When you only have one membrane it better be flawless, supported every bit of the way and somehow held down, especially at critical places like the DRAIN (where ALL the water goes). Hot mop doesn't flex, shower pans don't flex, bathtubs don't flex....but this membrane can and terminated short of the "waterfall" into the drain. It separated from the flange so water could travel backwards underneath. At least if the membrane terminated an inch downwards into the trough or pipe it may not have failed. IMO

[@jamescricketson9464]

*intents and purposes not intensive purposes

[@readmore3634]

@@jamescricketson9464 Opps...Correct...my bad.....although, it could be intensive: 1. (of an adjective) concentrated on a single area or subject .. But that's your take-away from all this?....why are you even here?

[@jamescricketson9464]

@@readmore3634 listen buddy I saw a mistake, I let you know so you could rectify it, same way if I saw a mistake in your workmanship I'd let you know. Is the way you act?

[@readmore3634]

@@jamescricketson9464 I'm not an actor....but when a shower leaks into someone's living room they call me first...not the tile guy. All I can go by is by what I've seen....and several of these newer "Membrane" pans have produced a phone call to me...when the problem is these kids haven't figured out the membrane technique yet....so, you listen a minute, buddy.

[@jamescricketson9464]

@@readmore3634 now hold on a damn hot minute there pal! Is this the way you behave?!

[@adamtki]

I would’ve put a respirator on from the start. Breaking tile produces unsafe dust too. You guys are young but this will bite you when you’re 50.

[@tinman1955]

Yikes. I remodeled a bathroom almost as bad a few years ago. Toilet was leaking for untold years. Believe it or not these issues don't go away for ignoring them. You can't imagine the smell.

[@ronpossick]

welcome to the world of new tech. nothing like an old copper pan and mud.

[@jammts1]

I been building showers for 34 years, I always put a pan even if they want a Kerrdi system, because the customer does know what the best installation methods are. Put a pan every time it’s just what’s best no matter what anyone says or thinks

[@dennyblazer1167]

That was leaking from the first day

[@Rick-the-Swift]

yep. 1st time in my life I've ever seen tiles applied directly to a membrane that was applied directly on top of foam board. Hope it's the last! I can only guess as to how shoddy that membrane was glued to the drain flange. Had I been there I would have held the homeowner in my arms and just let them cry on my shoulder. Such a sad sight to witness.

[@cglees]

@@Rick-the-Swift it’s a really common system

[@communistusa7173]

I highly doubt it made it 13 years leaking day one on osb

[@TheContainerGuyTV]

Thanks! Your videos have helped me with work projects & renovate my own home. I know how much work it is to put out videos like this. Keep it up 🤘

[@MisterJeffy]

Nice opening and documentation on the source of the leak, and the extent of the damage.

[@PartTimeYooper]

"Turn the water OFF!!!" Made my day

[@Rick-the-Swift]

The HOs could easily use this video to prosecute for contractor negligence. Unreal the amount of shoddiness here.

[@TheBearGrylz]

As a home remodeler it’s great to watch someone else open a can of worms for a change. Good work though, this guy knows his shit. We can’t always prevent failures of these factory made systems, ie this drain flange/seam. Sucks to have to fix the floor though :/

[@meyou245]

I know this comment is 2 years old, but I know exactly what you are talking about. I have had so many "little problem" jobs that have turned into "major problem" jobs as the layers were peeled back.

[@beekeepermariadelgado6806]

I do not like those fancy drains. To close to studs and does not seem it would be mechanically sound. Just a beekeeper

[@szilardkiglics711]

You know I’ve tiled about 12 to 15 bathrooms in my carpentry Carrer and I always worry about that big FAIL word lol. I keep trying my best every time and watching your videos