Improving Your Computer's Performance - From the Desktop with Kevin & Randy | HP Computers | HP

[@HPComputingSupport]

Glad it helped. Thanks for watching.

[@HPComputingSupport]

@Vinhhotboii Glad it helped. Thanks for watching.

[@HPComputingSupport]

Glad the video helped. Thanks for watching!

[@HPComputingSupport]

You'd be surprised how many people ask what seems to be simple. That's why we approached this video from a "beginners" view but then covered a lot of areas that go beyond just the basics. If we jumped right into more advanced steps, I'd be getting a lot of questions on the stuff we left out :)

[@HPComputingSupport]

It depends on the PC you have. If you have an HP and haven't removed the Recovery partition on the hard drive (or if you have recovery discs), you can run a system recovery to put your PC back to how it was when it first shipped from the factory.

[@HPComputingSupport]

Thanks for the feedback and support!

[@HPComputingSupport]

Glad it helped! Thanks for watching and giving us feedback.

[@HPComputingSupport]

Thanks for the feedback. We do have support documents on the HP support site that have all of these steps in text. We actually get asked questions on these topics a lot, which is why we made the video.

[@HPComputingSupport]

Another thing to try could be raising the priority in your game processes in Task Manager. Start one game Open Task Manager and go to the processes tab. Find the process associated with your game. Right-click it and select "Set priority", then raise the priority of your task to high (it'll probably be on normal). See if that improves performance for that game.

[@HPComputingSupport]

Thanks for watching. Glad it helped!

[@HPComputingSupport]

Thanks for the feedback! We are glad to see that it helps.

[@HPComputingSupport]

@Jammiexi You are welcome. Thanks for viewing the video.

[@HPComputingSupport]

Are you talking about the Power Management settings? If so, click Start, and then search on "power management". Select the Power Options result, and then you can change the settings from there. Typically the factory default is "Balanced" or a similar named plan (may vary depending on the PC).

[@Powdered__Donut]

I honestly have not seen a worse scripted conversion between two people than Two Best Friends

[@HPComputingSupport]

Panther is a Microsoft folder that holds setup files, usually gathers more files when you update or upgrade your operating system. To learn more about it, google "Panther directory windows". Sometimes it's ok to remove, but refer to the info you find out about it before removing it.

[@HPComputingSupport]

We mention all of those options in the video except using cccleaner, which I have seen cause many other problems for PCs. Registry cleaners are a big risk as they can remove entries that your PC or software needs. It's better to know what you are removing before removing it.

[@HPComputingSupport]

They can use the recovery partition to run recovery if they haven't created discs. You can also order recovery discs from HP if you weren't able to create your own.

[@HPComputingSupport]

Well, we aren't actors, just a couple of guys trying to help as many people as we can, particularly people that aren't very technical and are new to these topics. That's why we approach the video this way. We get all these questions often enough that we create videos to help answer them.

[@HPComputingSupport]

One thing you can do to increase the internet speed is to turn off things like "Add-ons" in your browser. For example, go to Internet Explorer and run it in "without Add-on" mode. The fewer things your browser is doing, the faster it will load web pages.

[@HPComputingSupport]

Video card drivers doesn't always improve performance. But you are right that sometimes it can help if you are having trouble with video and the driver has been updated to fix the problem.

[@HPComputingSupport]

Thanks for watching and providing feedback.

[@HPComputingSupport]

That's true, depending on the options of the video card. But you are right that it can help!

[@HPComputingSupport]

That means your Recovery partition is running low on disc space. This is generally the result of adding, saving, or backing up files to that partition. The Recovery Partition is only supposed to be used for running a system recovery and holding all the files necessary for that. If you have saved any personal files or installed software to that partition, remove them and then the red warning will go away.

[@HPComputingSupport]

Hi. Thanks for the feedback. All the steps in this video actually apply to laptops and low budget PCs as well.

[@HPComputingSupport]

When you are on your KZbin Inbox, there is a button at the top of the screen that says "Settings". Click that, and then on the left, select "Privacy". Then remove the check next to "Allow only my contacts to send me messages and share videos".

[@HPComputingSupport]

Regarding Tim's remarks, when you get a new HP PC, the primary hard drive will have another partition called "HP Recovery" or similar. This partition is only to be used for running HP System Recovery or to create HP System Recovery media. The reason this drive "turns red" when you look at it in Windows, is because someone added files to that partition and it filled up the little room that was left on the partition. Windows colors it red to indicate that the drive is low on disk space.

[@HPComputingSupport]

It may be that your games require specific settings for resolution. Look at your game specifications and then put your PC settings to match those. I'm not sure if you removed unused files or not, but depending on what you removed, there may have been a file used by a game that could also contribute to this. For some games, if you want to use the full resolution without a lag, you may have to add more memory. Some games just demand more processing power.

[@HPComputingSupport]

It can depend on your network device and network, but in general I would say no. The Diagnostic Startup is best for troubleshooting to find what software or services may be slowing down the PC. There are some services for networking/internet that are needed to allow your PC to connect to a network.

[@HPComputingSupport]

Have you tried changing settings in the game? If the lag occurs in some games more than others, you can generally fix that by changing the game options/settings.

[@HPComputingSupport]

Good tips. One thing I would caution is using registry cleaners. I've seen many times where people cause serious issues by removing registry values with cleaner tools. If you are going to use registry cleaning tools, make sure you know what you are doing with them and don't remove values or keys that are actually in use or shared by software on your PC.

[@HPComputingSupport]

You'd be surprised at how much resources active backgrounds and photo wallpapers can use. Changing the background to a simple color is a way to give your PC more resources. Some people want every little bit of resources they can get.

[@HPComputingSupport]

Check Task Manager when it starts to lag to see if there is a process running taking up a lot of resources. You may also want to check your network as the lag could be occurring there too if you are playing online. Minecraft is known to use a lot of resources, which could lead to a lag. If you look in the Minecraft forums, you may find some tips to help with this issue.

[@HPComputingSupport]

Thanks for the feedback. Glad the videos helped!

[@HPComputingSupport]

Glad we could help. Thanks for watching!

[@HPComputingSupport]

Sorry to hear about the performance issues with your PC. Have you researched the beta software or other software you have installed to look for any known issues? The features you mention that we discussed in the video are basic Microsoft Windows functions and shouldn't cause the PC to become unstable. The software you are using may clash with these settings though. Try uninstalling the software that has issues with these settings, then change the settings back, and then reinstall the software.

[@e2computers]

I agree about the use of cleaners. We also recommend to customers that insist on using them if they are the type that want to run all the time. Unisntall them after the cleanup. Why leave a utility that you do not need all the time running.

[@HPComputingSupport]

Well, the answer to those questions is ultimately up to you. The debug dump files and system error dump files are used to tell you what happened when your PC crashed, software didn't work, etc....if you haven't had any real issues with your software and aren't trying to troubleshoot what went wrong, then those dump files aren't necessary. They are used for people that can understand them and interpret what happened when the PC had a failure.

[@malcolmmitchell6397]

I followed your instructions and it worked FANTASTIC. My HP all in one MS225 is working very fast once again. THANK YOU.

[@HPComputingSupport]

Malcolm Mitchell You're welcome!

[@aryzvirani9411]

I just discovered your site and I want to say thank you very much. I will be learning a lot from watching both of you.

[@HPComputingSupport]

You'd be surprised how many people ask questions about this "simple" stuff. That's why we approached the video from a "beginners" view. We create these videos based on real questions from HP customers. Everyone has to start learning somewhere.

[@HPComputingSupport]

Glad we could help, and glad to hear you got your graphics card working again.

[@HPComputingSupport]

Because gaming and KZbin use a lot of resources, particularly if you are playing an online game. Essentially your PC is having to process a lot of audio and video rendering at the same time, as well as using the network. Gaming alone can use a lot of resources, so adding online music and video (KZbin is a video site) makes your PC have to work even harder, which slows it's overall performance.

[@HPComputingSupport]

Check your virtual memory settings and possibly clear your cache. You can increase and decrease the amount of virtual memory your PC uses.

[@HPComputingSupport]

Also, you could undo the settings you changed and then make one change at a time to find what is impacting the game performance.

[@leonelmunoz3133]

Guys if u want your computer faster all you need are these things called rams (you will have to open you computer to do this) And they are located in the motherload also you could buy them at best buy and you will see how many rams you have and if u have 2 or 3 empty slots you could buy it and it would go faster :)

[@HPComputingSupport]

Thanks for watching and providing feedback!

[@HPComputingSupport]

We have a couple other videos on our channel about burning data discs. HP also has a lot of support documents to help with such tasks. Just search either HP's website or google for "hp creating data disc".

[@HPComputingSupport]

Does it have the same lag on every game? How much of a difference do you notice from before you made the changes? Also, do you have a lag in anything other than games? Does the PC work faster or the same when you aren't playing a game?

[@HPComputingSupport]

Also, meant to ask you, did your games perform much better before you made the changes? Did you check to see if there was a certain change that caused the most performance problems?

[@HPComputingSupport]

I wonder if this is because you have an "Add-on" that is causing this. Add ons are things like new toolbars. Try running Internet Explorer without Add-ons. You can right-click the IE icon on your desktop and select Start without Add-ons, or you can browse to this version of IE: Start> Programs> Accessories> System tools> Internet Explorer (no add-ons)

[@HPComputingSupport]

Good point. If you reduce the graphic features, it can change how it looks.

[@HPComputingSupport]

@GreenLightPC Thanks! Glad to know it helped.

[@HPComputingSupport]

Try changing some of the settings in your games. For resource heavy games, you may even want to add memory to increase your processing speed.

[@MrSibercat]

Good job on the video, for Basic Computer literacy users

[@HPComputingSupport]

Thanks for watching. If you don't have a true failure occurring, which is often the case with performance, you won't have an event log entry to work from. Sure, if there is a constant process failing or taxing the system, the event log will help. But if you are just looking to get all you can out of your video processing resources, the event log won't help. Many gamers and others do these steps when they first turn on the PC.

[@BobbiesButtons]

I have had that problem in the past - I found Norton to do a safe job of registry cleaning.

[@HPComputingSupport]

It sounds like the problem is with how Minecraft is working with your PC graphics. The frame rates are mostly based on how your graphics card capabilities and settings interact with the game settings. Try to look in your graphics properties (you can usually access them from an icon in the system tray by the clock, or you can find them in the Windows Control Panel). In the graphics properties, there may be different modes for you to select or settings you can change to increase the performance.

[@HPComputingSupport]

Thanks for the feedback. Glad we could help!

[@HPComputingSupport]

Hmmm...I just checked the specs for the XCOM, and you should be ok from what I can tell. I can't see why these changes would make the games lag, unless there is something like a graphics acceleration setting that was changed when you adjusted the performance settings.Try changing those same setting back and see if the problems persist.

[@HPComputingSupport]

Have you tried the steps outlined in this video? Start by looking at Task Manager to see what processes are running and using the most resources.

[@oscaropiela8051]

My laptop used to be quite fast. I ran World of warcraft on ultra graphics or on high and i had a steady FPS. Now i have to run on fair graphics and my FPS flys up and down! Laptop specs 6GB Ram, Intel(R) Core(TM) i5-2450M CPU @ 2.50 GHz, Nvidia GeForce GT 630M

[@HPComputingSupport]

It sounds like the system restore may have uninstalled the drivers for your new card. Try downloading and installing the latest drivers for your new video card. Also, it's possible the computer started running poorly after adding the new video card because the card needs more power. Often when upgrading the video, you need to make sure the power supply can push that extra power to the card without limiting the power it uses on the other components.

[@HPComputingSupport]

It sounds like you have some kind of a driver conflict or some Windows system files are corrupt. Try starting into Safe Mode and running Microsoft System Restore to roll your computer settings back to when the PC was working.

[@CaptianFuzzyBear]

Dude that sounds exactly like me! I play WoW to on Ultra, never had an issue. I got battlefield 4 and it ran smooth for a little and all the sudden, even on World of Warcraft it started going down, still finishing up this video and I hope some of this works! Good luck and if you find a soloution please email me!

[@HPComputingSupport]

That's a good idea. I hope it works out and gets rid of the lag.

[@HPComputingSupport]

I'm not sure what you mean. Can you explain a little more? Which little bar? Did your graphics card used to show up there but doesn't now? Did you change something and it went away?

[@HPComputingSupport]

I haven't heard of Disk Cleanup breaking an internet connection. I suppose it's possible that a temporary internet file that had some of your login information was deleted, but even that seems unlikely. Have you tried restarting your PC and reconnecting to your network (reenter the password)?

[@HPComputingSupport]

Keep pressing every few seconds to make sure you get the timing right.

[@vanessamccorker9162]

THANKS VERY MUCH. I WAS ONLY TRYING TO GET RID OF THE FWUPDATE .EXE THAT WONT STOP COMING UP. THIS WAS VERY HELPFUL.

[@HPComputingSupport]

Have you tried all the steps we show in the video? Is it slow on all games or just certain games?

[@bcwells4]

Improving Your Computers Performance UTube training was very helpful. Kevin and Randy are perfect role players, very easy to understand. Looking forward to more training...how about Windows 8 (I'm afraid to download this new running system) Not sure I will know what to do or how to navigate through the system.

[@HPComputingSupport]

This video explains how to speed up the computer without adding memory, but we also have videos on our channel about how to increase memory. I would link you to the videos, but KZbin doesn't allow links in comments. If you go to our channel, you can find them in the playlists. Increasing internet speed is tricky because it involves the speed your internet service provider gives you. You can't make the internet faster than the speeds provided by the ISP.

[@HPComputingSupport]

Those are decent specs, but it really depends on the game and the level of performance you want. For example, Crysis 3 base specs look for a quad core processor with 4GB memory, but the High Performance settings for the game require using the latest quad processors and 8GB memory. So you can see there can be some differences in the game play based on your computer specs. What games are you having issues with?

[@HPComputingSupport]

Glad to hear you got it working!

[@HPComputingSupport]

That could be related. You may want to look into another malware protection program.

[@HPComputingSupport]

Also, if making changes to the graphics doesn't help, I'd post on Minecraft's forums looking from tips from other users. I just looked there and saw a lot of people asking about how to improve the frame rates for the game, so this seems like it could be fairly common issue for the game. To see if it is just this game, try using another computer game and see how it performs.

[@HPComputingSupport]

When you first turn on your PC, start pushing F8 to get the Boot Menu, from there select Safe Mode.

[@bradbrock1]

I like the way this presented .. it's good for old people, would be nice to make a advanced guide like overclocking and stuff, but present it like this, even though I already know how to do all this stuff, would be nice to see you present it this way :D

[@HPComputingSupport]

Have you tried changing the graphics settings on your games?

[@HPComputingSupport]

It sounds like digital rights management on the movies, or it could be a setting in the burning software. It could also be the way you are burning the discs or even the format of the video files or structure of folders on the disc. What kind of video files are you using and how are you burning them to DVD? The more I know, the better I can think of an answer.

[@adampatterson2682]

I've learnt quite a bit on my own but forgot a lot of the basics that this very video taught me a few years ago, great to come back to, like the Adjust for best performance, one question, I noticed it doesn't make much of a change on Windows 10, still pleased I was reminded to do it. thanks :)

[@HPComputingSupport]

+Adam Patterson I am glad to know that the video was useful to you.

[@adampatterson2682]

@@HPComputingSupport hey thank you so much for the reply, wasn't expecting that sorry I didn't see it earlier. Don't know if there are technical reasons why it won't be useful but another great tip is to type into the windows OS search bar %temp% and press ctrl+a and then Del to remove useless temporary files.

[@HPComputingSupport]

@Ascendedlegend Glad it helped!

[@HPComputingSupport]

What software are you referring too? Internet Explorer? Also if you know, what version of the software are you using, such as IE 8? It's hard to say what could be happening without more details.

[@HPComputingSupport]

If it won't take your password, that isn't from Disc Cleanup. The password is set on your network. You may want to make sure your password hasn't changed since you last used it.

[@GreenLightPC]

I really enoyed watching this video; good, reliable advice and very good quality. Nice job!

[@HPComputingSupport]

Ah....the "Start" button. It sounds like you have removed most of your programs. The Start button allows you to access files and programs. The "Startup items" we mention in the video is regarding software that runs in the background without you realizing it and it loads as soon as your PC starts up to Windows.

[@HPComputingSupport]

Why would your install get messed up if the operating system is pre-installed? You can also reinstall your OS using the recovery discs.

[@HPComputingSupport]

What are you trying to make? Many of these steps work in XP too, but the screens may be a little different.

[@buylocal5991]

Very informative and the fact that HP was able to land Louis CK and Steve Buscemi to play the role of two HP techs... Awesome. Seriously... Great information for the novice and even not so novice user. Thanks. @Geo_Dux

[@HPComputingSupport]

Did you try "Diagnostic" or Selective Startup? I've never heard of msconfig completely stopping a PC from starting, as it's more related to what runs in the background once the PC boots to Windows. At what part of your startup does it keep restarting? For example, does it freeze on the HP logo? Or does it get to the Windows logo?

[@calebdoogles]

I've had a dell studio 1535 and only lasted a bit over a year and I have a iMac that's 6 years old and it's still going good and a MacBook Pro that hasn't had a problem and its over a year old

[@HPComputingSupport]

Also, in the meantime, you can get instructions on this by googling "increasing system resources windows 8 HP".

[@HPComputingSupport]

Thanks for watching and providing feedback! You can also find these steps in a support document on the HP support site. Google "increasing system resources hp" and you'll find it.

[@HPComputingSupport]

Thanks! We will look into that.

[@HPComputingSupport]

We have a whole series of videos on Windows 8, including another Kevin & Randy show. You can find the Windows 8 playlist on our main channel page, or you can find the K&R show by searching KZbin for "getting to know windows 8 hp".

[@HPComputingSupport]

Did the lags completely start after changes you made from this video, or were they starting to happen before you made changes? I'm wondering if something else was going on before you made the changes that still may be a problem. Also, did you do things like disk defragmenting?

[@HPComputingSupport]

Ah, ok. I'm not too familiar with Gigabyte PCs, but I just looked them up after reading your comment. I'm not sure what model you have, but I googled "gigabyte computer system recovery" and there are results that mention how to perform a recovery for those PCs.

[@ultimateTL]

This is very helpful! Thank you for sharing!

[@HPComputingSupport]

Have you tried all the steps mentioned in the video?

[@HPComputingSupport]

We are looking into that.