Question. The one I have are all connected to the box. What can I do without cutting a big hole or slitting the tire protector to hide the wires… is what the objective is for me to do while setting everything else up.
@keithmcvey1025 Жыл бұрын
You didn't put a remote in the box so how the he'll am I supposed to use them when Bluetooth won't work
@AlpenaAutomotive Жыл бұрын
Hi Keith, sorry to hear that Bluetooth isn't working for you. Have you tried calling our customer service line for assistance? 1-800-387-3217.
@SeattleSk82 жыл бұрын
The app has an option for toughpods. If these aren't the kit that go with the app which kit is? Because this is the only one I can find
@AlpenaAutomotiveАй бұрын
The Bluetooth version that works with the app were discontinued several years ago. They are not available for purchase at this time.
@jacobmarshall38784 жыл бұрын
I just put mine in and the green leds won’t turn off even with the remote. Idk what to do
@AlpenaAutomotive4 жыл бұрын
Hello Jacob - please send us a message via Intagram or Facebook (@alpenaautomotive) and we will asssist you on the installation. Thank you
@clarencegarner96673 жыл бұрын
I also have the same issue
@jacobmarshall38783 жыл бұрын
@@clarencegarner9667 I ended up wiring the lights to a switch instead
@AlpenaAutomotive3 жыл бұрын
@@clarencegarner9667 Send us an e-mail at feedback@alpena.ca or a message on Instagram and Facebook and we can see what we can do to help!
@mejustairking81222 жыл бұрын
i have α set and the bluetooth or remote dont work so there stuck on α blinking pattern and ive done everything and it dont work i need help
@AlpenaAutomotive2 жыл бұрын
Hi there! Sorry for the issues you're having. It could be a problem with the way they were wired. Have you tried calling our customer service line for assistance?
@mejustairking81222 жыл бұрын
@@AlpenaAutomotive ive emailed you guys
@tylerjames64483 жыл бұрын
I bought one and they didn’t work so I had bought another and hooked them up but I’m trying to see if I can tap n more lights to the system
@AlpenaAutomotive3 жыл бұрын
We don't recommend tapping into control boxes or cutting into the wiring - Send us a message on Facebook or Instagram and we can help with the set you're having trouble with!
@jeffgonzalez731618 күн бұрын
After I installed the lights they drained the battery on my truck and there is a chance my starter definitely went bad bc its a ford but i had no charge in my battery and dont understand why
@AlpenaAutomotive18 күн бұрын
These lights should definitely not drain your battery. Please reach out to our support team and they'll help resolve the issue. sales@alpena.ca
@KillerGaming-rl5on2 жыл бұрын
I lost my remote. Found another one. How do I program it to work with the kit I have?
@robertogarcia6352 жыл бұрын
bro just lost mine too 🤦🏽♂️ did you ever figure anything out on this?
@loganblankenship13962 жыл бұрын
Also need an answer to this
@pipedoctor2055 ай бұрын
Me too
@FloridaSeamlessGuttersАй бұрын
Just purchased this but after reading the comments I’m gonna go return them tomorrow lol not even gonna bother wasting my time I’ll just buy better ones.
@rullysford29 күн бұрын
Can you connect your phone to them to change the color ?????
@AlpenaAutomotive20 күн бұрын
No, these are controlled using a remote. (included)
@QuintonTreiber Жыл бұрын
Can you connect them to your phone or do you gotta have a remote to change colors?
@AlpenaAutomotive11 ай бұрын
You can only control them from the remote.
@dariusnelson72812 жыл бұрын
When using extension wires is it okay to use 16 gauge?
@kadenhough16702 жыл бұрын
Yes just did works good
@PrimevilFuzz10 ай бұрын
@AlpenaAutomotive Can you add a second unit of toughpods and control both with one remote? I lost my remote and was thinking about buying another kit to add with my first set. Thank you.
@AlpenaAutomotive9 ай бұрын
You can use the same remote to control both sets of toughpods on the same vehicle.
@SupremeBrayy2 жыл бұрын
I lost my remote is there an app I can use? I saw two Alpena apps but didn’t know if one of them went to this or not
@jaxonbruins17772 жыл бұрын
I lost my remote too. Have you figured anything out?
@acfbfirephotography48752 жыл бұрын
Lost my remote to it had an option on the app for tough pods but nothing would connect
@robertchapman5180 Жыл бұрын
Same problem here
@the_m344 жыл бұрын
Anybody know what kind of wire gauge should I use to extend the battery wires
@AlpenaAutomotive4 жыл бұрын
Hi M, please send us a message through Facebook or Instagram (@alpenaautomotive) and we will be happy to help out!
@SpoookyGamez3 жыл бұрын
Be honest with you I hooked up some cheaper ones using 12/2 wire cuz I'm an electrician and they worked fine up until this last snow storm
@rullysford29 күн бұрын
This lights work great for me I connected direct to the battery and they function great I just want to know how I can connect them to my phone if anyone can let me know it would be very appreciated
@AlpenaAutomotive27 күн бұрын
This is not a bluetooth enabled product
@MotoMiles3 жыл бұрын
Hmm mine came with positive negative and another cord it drained my bikes battery . Do I need to ground that wire elsewhere?
@AlpenaAutomotive3 жыл бұрын
Thanks for your purchase! We recommend using a chassis ground point instead of the negative battery post
@MotoMiles3 жыл бұрын
Thanks will do
@laidbacktahoe5224 жыл бұрын
I just bought mine yesterday installed them today and they didn’t work what is wrong with them
@Dylan_The_Car_Dealer4 жыл бұрын
Same
@AlpenaAutomotive4 жыл бұрын
Hello - please send us an email to feedback@alpena.ca with the issue and we will make it right!
@AlpenaAutomotive4 жыл бұрын
@@Dylan_The_Car_Dealer Hi Bob, please send us an email to feedback@alpena.ca and we will make it right!
@heathjones93203 жыл бұрын
I had the same problem with mine bought them two days ago turned them on twice and now they won’t come back on reguardless of what I do
@AlpenaAutomotive3 жыл бұрын
@@heathjones9320 Send us a message on Facebook or Instagram, we're happy to help!
@humbertoparra2983 жыл бұрын
My remote doesn’t work and the app doesn’t let me connect to the pods is there any reason why?
@AlpenaAutomotive3 жыл бұрын
Hi Humberto, This version of the product does not connect through Bluetooth, only the remote. If you would like to troubleshoot the remote send us an e-mail at feedback@alpena.ca or a message through Facebook or Instagram and we'll do our best to get you up and running!
@Lul_Wardo Жыл бұрын
What size is the battery terminals?
@HyperAie20 күн бұрын
Hooked all of mine up they worked until I started to drive my car around and now they don’t work any answers on this if not ima just throw them away
@AlpenaAutomotive20 күн бұрын
Hard to troubleshoot with limited information. Dbl check your connection are still solid. Other than than, ensure nothing was damaged by any moving parts in the engine bay after your drive. If you're can't find the issue, please reach out to out support team and they'll help you get it sorted out. sales@alpena.ca
@VONNDEL3 жыл бұрын
Mine won’t turn on and the remote works and they are wired correctly but still won’t turn on I’ve had them maybe 3days first day just fine 2nd 3rd nothin anything I can do to make them work I really don’t wanna buy another set just for a remote and are these water proof like the box says bc if not that has to be another reason. They don’t turn on
@AlpenaAutomotive3 жыл бұрын
Hi John, Let's see what we can do for you - send us a message over Facebook or Instagram, or an e-mail at feedback@alpena.ca, we'd like to get you back up and running!
@pipedoctor2055 ай бұрын
I lost my remote so how can I operate them without it.
@AlpenaAutomotive5 ай бұрын
you can order replacement remotes from our website alpena.ca
@Bawshea3 жыл бұрын
How do you hide the wires inside the fender liner
@AlpenaAutomotive3 жыл бұрын
Depends on the vehicle, some fender liners have an opening to pass the pod through when it is removed (the fender liner)
@Bawshea3 жыл бұрын
@@AlpenaAutomotive I have a 08 tundra. Still trying to install them
@serviceman8132 жыл бұрын
Drill a hole
@laylynfox8 ай бұрын
@@Bawsheai have an 08 tundra are they hard to install
@NOAHR101 Жыл бұрын
I’ve been trying to put mine on and can’t
@AlpenaAutomotive Жыл бұрын
Hi Noah! Why aren't you able to put them on? Did you peel off the tape that seals the adhesive?
@nathangani61132 жыл бұрын
Had them on for a year and they are suck on and won’t turn on had to disconnect
@MetalGridGaming3 жыл бұрын
I feel ripped off i didnt get a remote or the self tapping screws when i purchased mine just the regular screws and nuts no washers or 3m tape either
@AlpenaAutomotive3 жыл бұрын
Hi, We want to fix this - sometimes stores get previous returns missing accessories, or sometimes they're missing from the box Send us a message on Facebook or Instagram, or an e-mail at feedback@alpena.ca and we'll see what we can do to make this right!
@MetalGridGaming3 жыл бұрын
perfect thank you very much :)
@fordpowerstroke-qe5zq4 жыл бұрын
Does anyone know what to do with the wire on the pods I live on a gravel road so its gonna chew up my wires any ideas
@anokat4 жыл бұрын
Wiring loom maybe?
@nathanwoods72834 жыл бұрын
I connected the lights and they only flash with all of the colors. I tried turning them off with the remote but the remote doesn’t seem to do anything. The remote has a red light at the top when I press it but it doesn’t do anything
@AlpenaAutomotive4 жыл бұрын
Hi Nathan - Please send us a message via Facebook or Instagram (@alpenaautomotive) and we will be happy to help out!
@silxntzues1964 Жыл бұрын
@@AlpenaAutomotive mine is not connecting to blue tooth
@AlpenaAutomotive Жыл бұрын
@@silxntzues1964 that's not good! Do you have another device that might be connected to your Bluetooth?
@silxntzues1964 Жыл бұрын
@@AlpenaAutomotive no my podz only flash red white and blue and i it wont let me connect to to the podz
@AlpenaAutomotive Жыл бұрын
@@silxntzues1964 Okay, sorry about that. Please DM us on Instagram @alpenaautomotive and we can work on a resolution.
@stevenayala29274 жыл бұрын
It doesn’t have white white ?
@AlpenaAutomotive4 жыл бұрын
There is a white option on the remote, but it does not have dedicated, white-only LEDs
@thomassalzmanjr27292 жыл бұрын
Can you put these on a electric scooter
@AlpenaAutomotive2 жыл бұрын
Hi Thomas, we don't recommend that! This product is meant for motor vehicles, and having the lights on your scooter might not be safe because of the wiring. If you do attempt to install them to your scooter, please do so carefully and make sure all wiring is away from your wheels.
@edwinrojas5703 жыл бұрын
were can i buy the terminals
@AlpenaAutomotive3 жыл бұрын
Hi Edwin, Walmart should have them in the wiring section close to the Automotive Lighting, hardware stores such as Home Depot, but also an auto parts store such as AutoZone
@PHAToregon3 жыл бұрын
Reading these comments makes me think I’ve made a poor purchase. Sheesh, do y’all make things that work?
@kar58493 жыл бұрын
You aint lying, my remote is stuck on one color bruh
@PHAToregon3 жыл бұрын
@@kar5849 yeah man, I got my money back thank goodness.
@epicksavage15094 жыл бұрын
Mine just stopped working i got new battery for remote and everything’s hooked up good but when I hit colors or power button on remote nothing happens..
@epicksavage15094 жыл бұрын
Only had for ab a week ^
@JOSEHERNANDEZ-pl2qk4 жыл бұрын
I want my money back 💀can’t believe these went out after a week
@AlpenaAutomotive4 жыл бұрын
Hey Guys. If you have any product issues, please return/exchange at the original place you've purchased from with your receipt. If any issues, please reach out to us at Feedback@Alpena.ca, though we will need proof of purchase as well. All the best. Thanks.
@AlpenaAutomotive4 жыл бұрын
@@JOSEHERNANDEZ-pl2qk Hi Jose - we are sorry to hear this. Please email us at feedback@alpena.ca and let us help
@JOSEHERNANDEZ-pl2qk4 жыл бұрын
@@AlpenaAutomotive I don’t have my receipt it’s been 3 months
@obedcontreras12564 жыл бұрын
I put this rock lights and the remote doesn’t respond , don’t turn on and off the lights
@AlpenaAutomotive4 жыл бұрын
Hi Obed. Make sure the plastic insert from the remote is pulled out. If it's still not working please try swapping the battery (might be dead) OR returning/exchanging at the location you've purchased the kit from.
@UnreadySumo4 жыл бұрын
AlpenaAutomotive, I just hooked mine to the battery to test the locations to mount and had the same problem with the remote. I was able to fix it by disconnecting it from the power and reattaching it to the power. Lights look great!!!
@mainorfierro92654 жыл бұрын
My remote doesn’t turn off the lights no more it just switches colors and I already tried unplugging them from the battery and putting it back but didn’t work
@rickm400ex4 жыл бұрын
Mine connects but only stays red it cycles through the flashing modes and this says bluetooth hub but they use a remote
@AlpenaAutomotive4 жыл бұрын
Hi Rick - please send us a message via Facebook or Instagram (@alpenaautomotive) and we will be happy to help out!
@kar58493 жыл бұрын
Dude im having the same problem.
@mikerobinson36313 жыл бұрын
Wire fir the power is too short also the light should be able to unplug them to easily route the wires
@trevorgrimes17633 жыл бұрын
I agree I have other rock lights and they have the quick disconnect and when I got these to add 4 more to make 3 for each wheel I was like wtf is this crap
@MRFLIP3 жыл бұрын
No fuse box?
@p-funk55622 жыл бұрын
You can use an add a fuse and another ten amp fuse I did this and hooked it up to my radio fuse so they turn on when my car turns on but I’m sure you can hook it up to a constant power fuse if you want to be able to control them from outside the car
@SuperDONOVAN4204 жыл бұрын
i just picked up mine from Walmart and it didn't even have the remote!! what should i do? i have my receipt.
@rickm400ex4 жыл бұрын
Supposed to have a bluetooth hub in the video it shows them installing it but in the end it shows them using the remote which I didn't get one either. Connects to my phone and I only get red color and the flash cycles in red only. Will not let me change colors staying on red only. Wtf
@AlpenaAutomotive4 жыл бұрын
Hi! We are sorry to hear that happened. Please send us an email to feedback@alpena.ca and we will make it right. Thank you
@Supertj64653 жыл бұрын
@@AlpenaAutomotive I don’t have my remote aswell . What’s the email and what do I do
@AlpenaAutomotive3 жыл бұрын
@@Supertj6465 Contact us at feedback@alpena.ca
@erinturner41253 жыл бұрын
I had same problem I don't think it was even the right lights in it lolol those had plugs in the wiring and these don't someone pulled a fast one on them lol I returned it and got new ones
@dumbledoresarmy75693 жыл бұрын
Does the Alpena hub have a built in fuse? My only worry is what if a wire gets cut by a rock or something and it arks on the metal frame?
@AlpenaAutomotive3 жыл бұрын
We recommend an inline fuse on the power wire!
@Bawshea3 жыл бұрын
How do you hide the wires after you mount them. Like where do they go under the vehicle
@IGSutch3 жыл бұрын
you can use a zip tie and tie them to something stable
@epictortle56783 жыл бұрын
Just put some on a coupe, brake lines are a banger. If not look for anything in the frame that doesnt move or get hot and grab a zip tie. Most cars have holes near the battery compartment, if yours is under the seat (my case). Jack it up and look for light leaking through. Bore out a hole and run your wires, seal it up afterwards. Hope that helps
@Bawshea3 жыл бұрын
@@epictortle5678 thanks man. I’ve been trying to install them since May this year
@dumbledoresarmy75693 жыл бұрын
what if i dont have a feder liner lol mine is metal
@AlpenaAutomotive3 жыл бұрын
Hi, These can be attached using a good 3M body adhesive
@Lester_2382 жыл бұрын
What if you don’t have fender liner lol
@icegaming16044 жыл бұрын
My remote dosent shut off the lights it turn it red wth??
@AlpenaAutomotive4 жыл бұрын
Hello - please send us a message via Instagram or Facebook (@alpenaautomotive) and we will be happy to help
@zacharylangford6 Жыл бұрын
Looks hard than it is
@rhettflatford26882 жыл бұрын
How do you program the remote to connect
@rhettflatford26882 жыл бұрын
Update, they randomly started working after 30 minutes. I didn’t even touch the remote they just turned on
@barrettwoodard52774 жыл бұрын
Does it need a fuse
@AlpenaAutomotive4 жыл бұрын
An inline fuse is recommended if you are wiring directly the battery
@barrettwoodard52774 жыл бұрын
What size fuse
@AlpenaAutomotive3 жыл бұрын
@@barrettwoodard5277 a 2.5amp fuse will do
@zanemontgomery23 жыл бұрын
What about wiring them to my trunk light and using the trunk switch to cut on and off?
@erinturner41253 жыл бұрын
They should of done that in the video never wire lights with out a fuse or it'll drain your battery
@kennyproman88592 жыл бұрын
I lost my remote to my life how do I reset this new remote I have to my life
@AlpenaAutomotive2 жыл бұрын
A new remote should work perfectly right out of the box - if you're having trouble send us a message on Facebook or Instagram or an e-mail at feedback@alpena.ca
@causa2009 Жыл бұрын
Is there an app for these that works. Mine are powered on remote works fune but cant find on Bluetooth. Hit st Walmart.
@AlpenaAutomotive Жыл бұрын
There are two separate models, it is either Bluetooth or Remote controlled. If your purchase came with a remote controller, it does not have Bluetooth and cannot be app controlled.
@ethanreyes638711 ай бұрын
worst lights ever my red doesn’t work and also they won’t turn off
@AlpenaAutomotive10 ай бұрын
Hi there! Thanks for reaching out. If you're having any issues with your product, or just have a general question, please contact us by calling 1-800-387-3217, or by sending an email to Feedback@alpena.ca. Our working hours are M-F between 9-5pm EST.
@brandonquinn44634 жыл бұрын
So Ive lost my remote. Can another remote work for mine?
@barrettwoodard52774 жыл бұрын
Yes I control my friends all the time
@gho5tspartan26yt3 жыл бұрын
I just bought mine and the fucking remote and screws aren’t even in the box
@gho5tspartan26yt3 жыл бұрын
Imma have a word with Walmart. Selling me something that is missing components
@gho5tspartan26yt3 жыл бұрын
I don’t have those squishy cases the tough pods go in either
@hunddirnf3 ай бұрын
do not buy these! They don’t let you know anything else you have to buy before you start working on it. I needed a ring terminal and would have thought they supplied them, they don’t. But there’s a catch they tell you that the ring terminals aren’t included but only on the instructions! Then you have to have a switch so your battery doesn’t completely run dead, learned that the hard way…. Now i’m stuck with my lights mounted on my fenders and a broken battery terminal… This product is awful!
@AlpenaAutomotive3 ай бұрын
You are free to use whatever connector works best for your install. Spade, ring, etc. It's always a good idea to install a switch or install to a switched power source when installing accessories. Having said that, we've not had any issues with this product draining the battery, unless the user forgot to turn them off. Please try calling our customer service team at 1-800-387-3217
@zaderankin67482 жыл бұрын
This is bs. It doesn’t come with half the shit u need to install and after I sat and spliced wires and shit for hours it doesn’t even work.
@rhettflatford26882 жыл бұрын
I want a refund
@AlpenaAutomotive2 жыл бұрын
Hi Rhett, we're sorry to hear that! If you're having issues with your product, you could try giving our customer service line a call at 1-800-387-3217.