Robot Roomba® | Troubleshooting and Maintenance | Robot Not Charging

If your Roomba is not charging or is unresponsive follow these simple steps.
If the issue persists after trying all these steps please contact iRobot Customer Care homesupport.irobot.com/s/cont...

[@brentb.9243]

Thank you for this! I used a wetted melamine sponge to clean the contacts on the charging base and the Roomba, then dried them with a clean microfiber cloth, and my Rooma's now charging again!

[@obxrn2002]

Rebooted mine and I’m back in business . Thanks so much for the video.

[@YesYayYes]

after 999 years, im back to irobot channel!

[@mshinn13]

Great music! I put this on loop and listen all day.

[@drfred1203]

For those who think the instructions are too fast and those who don’t like the music. Simply MUTE & PAUSE. Take all the time you need. I mean wow! The things to complain about when troubleshooting.

[@nokel2]

the irony about complaining about people complaining lol

[@drfred1203]

@@nokel2 hahahaha! indeed. thanks for that. hmmm… I probably could have just said “MUTE & PAUSE people. MUTE & PAUSE.” yes. that would have been better.

[@Spheterix]

Thanks for this helpful video!

[@MetalSiren77]

Thank you for this troubleshooting, but I don’t have an I series and I love the music

[@jackiekeesaman1571]

Thank you! It worked!

[@user-jd4wu9mq8n]

Worked like a charm

[@sharidanford1210]

The white slug did the trick. Thank you. 😊

[@andreah6175]

What does it "breathe white" then go to the red light before going back to white?

[@4aalrk]

What is the secret to getting the rollers back in their slots after cleaning them?

[@airdoc97]

Worked like a charm, contacts looked clean and u unplugged and rebooted with no results until I clean the contacts on the base and robot and it worked! Grazies 👌

[@01altec]

How do you know that the iRobot is charging! How to tell when it’s fully charged?

[@drfred1203]

MUTE & PAUSE Pausing repeatedly. Cheers & Good Luck!

[@MrZay219]

thank you

[@karlaoconnor414]

Error indicated clean base is clogged. What do I do?

[@donsyadichiyil5515]

Disconnect and wait before cleaning with wet things. It was not shown in video

[@user-hu2gg9mw4f]

Roomba keep turning and turning and don’t go anywhere

[@Incognitoo3]

You guys are impossible. I will tell everyone to not spend their $500 on your product.

[@YesYayYes]

child pls shut

[@deathharpproductions3094]

100% complete garbage

[@snjg1035]

Didn’t work!

[@brookewhitten6197]

I am so tired of babysitting this $800 machine!!!! My house 700 sq ft (i have rooms blocked off I don't want it in) and it takes five hours to clean because it continues to go back to the charging unit. I've cleaned the charging contacts. I'm so SICK of spending a small fortune on these machines and they're nothing but crap that you have to buy all kinds of accessories for!!!!

[@lindseycox269]

The instructions are way too small!!! And they roll off the screen way too fast!!! Very unprofessional!!! Had my Roomba about 3 yrs now. Been a number of times it won't connect to app. Charging base is not easily connected! Not engineered well. And this instructional video is proof your company doesn't pay attention to the details!!

[@deathharpproductions3094]

My i6 is an absolute piece of garbage. It's been replaced 2x by the manufacturer. Complete garbage product

[@charliejordansyoutubechann6857]

i tried evreything AI STILL DUMB

[@innerheat1]

rumba backs out of its charging station then just spins in a circle

[@blackwhitestory480]

Horrible product, it does not work anyway

[@freespeech.7254]

Music sucks

[@beachmom501]

Reading the instructions was ridiculous. It went way too fast!! The music was awful too! And nothing worked either!

[@irobot]

We hope you didn’t give up on us forever! We’d love the opportunity to turn your experience around. Please contact us at homesupport.irobot.com.

[@deathharpproductions3094]

@@irobot Mine has already been replaced because it is a complete piece of garbage. This "new" one is no different. The app is worthless. The robot hasnt worked for a month. I spend HOURS on it running through every troubleshooting step to make it work. Uninstall app Reinstall app Do this Do that Yoir product is complete garbage and I will NEVER buy another and will GLADLY spend my time on every social media platform describing in detail what a piece of trash product this is

[@BotvacProductions469]

Just pause the video

[@gto49us]

Oh, how I love our old Roomba! This new one which we’ve had for 6 months is pathetic. No information on its status. Trying to figure out why it won’t connect or start. White ring. Then red. Cleaned contacts. Rebooted. Sounds and lights that mean nothing. Charging light goes out after a few seconds. Is it charging? No idea. No hard copy manual. Need your phone to even operate it. No phone? Get the old vacuum out! And why does it even start a job when the battery is too low?? At least the old one worked all the time, it’s bin was bigger. And it worked when you wanted it to!

[@mrwhiskers1471]

@@irobot I sure definitely give up on you guys I literally bought an entire new battery for your product the j7

[@markwalker112]

This clip makes me want to go out clubbing mailboxes. Nobody wants to hear that shitty music while I’m trying to get my Roomba to work.

[@irobot]

Feedback duly noted.

[@dennisdeckmann9336]

How about some ENGLISH VOICE instructions…