Jessica Hawkins: Emotional Intelligence and Conflict Resolution at Work

In the hustle and bustle of today's work world, where stress and burnout are all too common, embracing empathetic conflict resolution is key to cultivating vibrant and supportive workplaces.
Join Jessica Hawkins, Leadership Coach, Workplace Mediator, Solution-Focused Trainer, and Founder of Better Conflict, as we dive into the dynamics of workplace conflicts and the influence of our body's signals on emotions and decision-making.
Together, we'll dissect the 'conflict pyramid,' revealing how minor irritations can snowball into major crises and the importance of early conflict intervention.