But I DO work for Xfinity... Honest!

[@KitbogaShow]

Thanks for your work shedding light on this stuff Jim. You're an inspiration to many of us. The Seraph Secure mention is huge!

[@JimBrowning]

Thanks to you and your team.for creating this tool. I know it will help a lot of people!

[@axch2983]

come on. you guys steal and sanction and fund genocides in the name of satan. they not THAT bad.

[@briscott6632]

kitboga my love 😍

[@michaelr.7805]

Kitboga, The Man the Myth and the Legend himself!

[@juddo1215]

You guys are amazing

[@hamzarafaqat4145]

Ashamed of these scammers in Pakistan. They're making a bad reputation for hard working developers and freelance service providers of the country. Thanks for your work in exposing them!

[@matty_isthemotto]

You are all guilty

[@CogitoVista]

​@@matty_isthemottohow?

[@AkaiSuzume]

​@@matty_isthemotto Ah, collective guilt. I see you're a commie.

[@p0llk4t07]

​@@matty_isthemottodumb troll 😂😂😂

[@matty_isthemotto]

@@p0llk4t07 I'm just stating a fact 😂

[@adgh256]

As a Pakistani, thank you so much for exposing them.

[@matty_isthemotto]

Hiding in plain sight

[@KaKa-ij9zz]

​​@@matty_isthemottoso is your mum

[@ahmarammar4024]

@@matty_isthemotto due to corrupts in the system these scammers are always getting away with what they do and bribe the authorities on daily basis. Unfortunately this is how my country works.

[@seriouspotato_420]

​​@@matty_isthemotto get a life, troll. You're so damn desperate to get any form of clout that its starting to get a bit annoying. Do better.

[@Clos93]

If the governments of India, Pakistan, and Nigeria realized this makes their countries seem like hotbeds for scammers and thieves, maybe they would do something about it?

[@shartat]

The Irony is that the name "Mustaqeem" literally means : straightforward and honest.. !

[@JimBrowning]

Didn't know that. But maybe his parents were having a laugh.

[@BigBrolls]

What does Nigah mean?

[@shuss-pi3me]

@@BigBrollsattentive

[@bboybreaks6487]

@@BigBrolls Means BigBrolls

[@g0stface23]

Thats my gamer tag ​@BigBrolls

[@DEYOCLUB]

So glad Spectrum has changed to help protect their customers. Triple H needs to file a gimmick infringement lawsuit!

[@nanabella276]

😂😂😂😂😂😂

[@ENFORCJW]

time to play the game!

[@christiangonzales7429]

Seeing Spectrum step up their game to protect their customers made my day!

[@xxdesertstorm]

good luck to him as its India a nation of fraud the more people blame India the better as this is a nation who is fully to blame

[@ashleybrooke2087]

The rules exist for a reason & this is a great reminder.

[@atifarshad7043]

I'm shocked to see this! I personally know the individual(the boss) in this video and had no idea he was involved in an Xfinity scam. I've actually visited their office before, thinking they offered legitimate IT services. Kudos to you for exposing these scammers - it's appalling how they prey on unsuspecting victims.

[@jamiewilliamson9829]

Can I ask, if you truly know the boss, did you ever confront him about this

[@zenlunatic25]

You should turn them into police

[@RajaHamza_5911]

​@@zenlunatic25 hamri police👮 ma lan hai

[@FarazKhan-dk4ty]

He's home address please

[@rumeunner3245]

And I know Ghandi personally

[@Red_Sox_Fan.]

Props to Spectrum for being as secure as they are with their authentication policies, the defeated look on the scammer's face when he couldn't continue was just amazing. Thank you for what you do Jim Browning!

[@TheSoup222222]

yeah it always irritated me in the past having to navigate to my bills in the app to find my security pin but knowing it keeps people safe from scams like this makes me feel much better

[@JustinBIkeRides]

​@@TheSoup222222yeah me too but get this I no longer have to do that I simply call in give my Info answer a few really quick questions and they verify me by voice recognition 🤯🤯 I thought that was cool

[@Geno2733]

​@@TheSoup222222 Keep Notes is your best friend

[@NickCharles]

I like that companies are fighting back against these scams with new authentication practices, but I wonder if this is the wrong way to go about it? We've been trained not to share these codes we receive from SMS to phone agents, are these "authentication" messages going to be clear that they're different and ok to provide, or will it just muddy the waters and cause more people to fall for password reset scams in the future? I've never seen one so I don't know how distinguishable it is from a standard 2fa code.

[@jjjacer]

well as a Spectrum customer, that does give me a bit more hope, but then again it might depend on the agent you get as well, as with a lot of customer service it can be a mixed bag. but then again i think lately many places are training their phone reps to be on the lookout for scams, i know that our helpdesk at the hospital system i work at is very aware of scam callers and if anything feels just a little off we go into full lockdown mode, creating a ticket, saying we will call them back, then calling back on our numbers we have listed, if no response we call the supervisors, then as a precaution if we are still unsure we lock the account and change the password. now if only people would stop clicking phishing email links on their personal accounts, and stop going to random websites from ad's that give the stupid fake microsoft security popups.

[@khaelkugler]

The real unsung hero is that Spectrum employee enforcing the policy. Way to go dude!!

[@kimfleury]

They really don't have a way to override approved procedures without going higher up the chain of management. They're locked out of the software that could do the override approvals, if any business is still using it. I suspect that all the procedures are programmed in the software they use and each step must be followed to get to authentic approval. But I'll grant that his patience with the potential scammer is commendable. He doesn't know if he's speaking to some poor slob or to a wicked scammer.

[@mashhoudsheikh]

@@kimfleury I've worked for both Spectrum and Xfinity. I currently work for Xfinity. TRUST ME. We can absolutely override 90% of things. Also, nowadays we get alot of these types of calls, but per policy if it seems scammy, we are told to authenticate to the TEE. Been doing it for over two years now. Most agents don't care and will gladly take a payment since it seems very un-scam like to be making a payment. But policy changes now make us authenticate properly.

[@ZenSolipsist]

Waking up to seeing Jim Browning delivering unbridled internet justice is just the catharsis I needed ☺️🍿

[@JimBrowning]

I hope the FIA in Pakistan watch this channel

[@smasher420]

Same ​@@JimBrowning

[@ForeverLiverpoo]

Hey jim I'm in Algeria right now and if there's anything I can help with to stop scammers from Algeria, please let me know. Thank you​@JimBrowning

[@Nero-F121]

@@JimBrowning Trust me, the government in Pakistan is as corrupt as the one in India, hopefully the government of Bangladesh is fixed after what happened there!

[@luketurner314]

@@JimBrowning And hope they are not bribed to stay out of it

[@oksooners]

Thanks for everything you do!! You're a legend!

[@NanoBaiter]

Wow, Another great video Jim! This video deserves millions of views so more people can hear about this scam! Incredible work 🔥

[@candyparent2483]

You do awesome work too!!! Thanks

[@andmo90]

Thanks Jim, I love watching their smug faces melt as they fail the simplest of fraudulent tasks. If anyone ever deserved to be stranded on a barren remote island with nothing but money, it's these guys.

[@JimBrowning]

A high res camera showing the exact moment of failure is great :)

[@axch2983]

come on. you guys steal and sanction and fund genocides in the name of satan. they not THAT bad.

[@axch2983]

@@andmo90 what about smug western genocid3 financier faces!?

[@rodneyking7568]

How naive is Americans this people with their bad English and not saying anything sensible if you listen carefully. Is just gibberish

[@LaVern57]

Ooo excellent comment absolutely EXCELLENT!!!

[@EdmundBlackwood]

Thanks for exposing those scammers! You've done a fantastic job, and I appreciate your hard work. I'm from Pakistan, and I'll definitely share your video-you've got a new subscriber. Keep it up!"

[@christiangonzales7429]

Spectrum did a stellar job enforcing stricter security to ensure their customers are protected! All the other companies need to do the same! Great work once again, Jim! God bless you!

[@kareningram6093]

I got a scam phone call at work a couple of weeks ago. I learned how to identify these scammers thanks to your videos, so I was able to catch him in a lie and knew he was not legit. The work you do is so important and so helpful to people all over the world. You are the best! Thank you, Jim!

[@Rp_A69]

Hate to have become like this but if I slightly catch an Indian accent in an unknown phone call I just immediately disconnect it.

[@ocarinafrek]

You should say "me Brahmin, you dahlit" it'll be hilarious ​@@Rp_A69

[@SpinelessVermin]

Nowadays, I've developed some racial hangups... I hear an Indian/overseas accent, and then I hang up.

[@belykwater5601]

@@SpinelessVermin Don't! You can't judge every Indian professional who makes a phone call by some a-holes

[@Account527-pl]

@@belykwater5601look at Jim’s videos. Almost everyone is in either India or in that neck of the woods

[@Luis-dz8vf]

Got called by a scammer today. First I wasted his time than after some time I told him your name and that you are also in the call and tracking him down right now, I’ve never heard someone hang up so fast. Thanks for spreading awareness!

[@dijosto]

That's great, I can imagine that scares people who know of him 😂

[@xliquidflames]

I worked in call centers in the US most of my life. I started at AOL in the 90s, then Gateway computers, MSN Internet, ADP, Capital One, ect. This guy at 11:45 handled it perfectly. Never assume someone is a scammer but stick to policy. "I understand you don't have access to that phone so once you do, give us a call back or you can go into the store with an ID and have your phone number changed." Either they'll get mad and hang up or ask for a supervisor or they'll call back and get someoen else. Just don't let it be you that falls for it. I also worked in retail for AT&T and we'd have people come in the store and try to run scams in person. It was much more rare but twice we had to call the police and have someone arrested for identiy theft and stuff like that.

[@Tobeesho]

Good job.😊

[@karezaalonso7110]

Can you give some advice on how to get those types of job, someone I know is very interested

[@blacktiger995]

@@karezaalonso7110 just apply on their websites to whatever ones are available in their area, customer service jobs arent hard to find lol

[@actuarial-science]

do you get the scammer to claim down while you call and wait for police

[@xliquidflames]

@@Tobeesho Thanks

[@mirzaabdurrehman303]

Great work JIM. There are a lot of scams going on in Lahore these days. I am a sales specialist but the legit one that's why I am fed up with these kinds of scam offices.

[@-dennis3755]

Hearing the scammer have to deal with corporate "ah I understand, so yeah sorry not sorry." is so satisfying

[@pauljoseph3081]

I worked in a call centre and customers get annoyed when asked for security pins, even after explaining it. I hope this video blows up and educate many people in the West. PS. Jim, I always promote your channel to my customers too :)

[@Amethystar]

As annoyed as customers get having to find it, they don't realize how many times YOU have to ask for it. Hope you're having a good day :)

[@zxyatiywariii8]

It's great you do that, even though some people don't understand why it's important.

[@harriken9916]

Truly it's heartbreaking to see what our people are doing. On the other hand I say huge work Jim, please expose more of these rascals doing this dirty work. Leme know if I can be any help of you

[@pob5thousand]

Him busting scum bag scammers is the best video on KZbin!

[@cordoroy9515]

Absolutely! You know when Jim posts that some scammers are getting rag dolled around the place.

[@UCannotDefeatMyShmeat]

Yeah it’s alright for sure

[@retneychozken]

More like scam bags

[@jrsc01.]

Why does KZbin not monetise genuinely helpful videos like this?

[@JimBrowning]

Often the content is not 'Disney' enough for them and 'scares' some advertisers.

[@Z.L.K.]

⁠@@JimBrowningI’ve already had 3 ads, so hopefully you’re still making something Edit: 5 ads total by the end of the video. Bit much :/

[@donnahilton471]

​@@JimBrowningYT and FB make a lot of money from scammers! They want to protect their clientele.

[@AspireGMD]

Because google is one of the biggest scam supporters out there, they are pretty much the middle man between the entire scam industry and their victims.

[@Code7Unltd]

@@JimBrowning Advertisers are always skittish. They usually want stuff that has global appeal (read: secular), doesn't cause conflict (they've since conceded to non-polarizing competition) and family friendliness. Two prime examples of this are Olympics and the Macy's Day Parade. Google's advertisers are low-quality anyways (not that 'Googlers' want to fix that) and fighting scammers is no "Macy's Day Parade".

[@stuartmcconnachie]

My new favourite thing… when I get a scam call I tell them my name is Jim Browning. Then I just listen to the stream of insults from the other end before they hang up. Usually stuff about my mother and/or wife.

[@nowster]

I'M JIM BROWNING AND SO IS MY WIFE! 🤣

[@buttertandoorichicken]

I’m going to start doing that, along with my best (worst) impression of him

[@stuartmcconnachie]

@@buttertandoorichicken It doesn’t seem to matter if your accent is correct or not. Of course there must be many genuine Jim Brownings who are left mystified. I guess they are somewhat immunised against being scammed.

[@Tobeesho]

It's all those juveniles have left after recognizing their FAILURE to steal!!😅

[@nocturn9x]

​@@stuartmcconnachie omg I never thought about that. Imagine being a random clueless Jim Browning, blissfully unaware of your superpower 😂

[@TRON0314]

Jim is an absolute MENACE. Love it.

[@wrathfirex]

You mean anti menace ❤

[@luketurner314]

A menace to scammers, the best kind

[@AgentG9]

Incredible investigation Jim, great job exposing this group of scammers!

[@SpoonsYT]

I work for Xfinity as a lowly retail worker, and I am obligated to say i do not represent the company. I deal with the consequences of these scammers on an almost daily basis. Just listening to the nonsense first guy is spouting makes me sick to my stomach as it was most likely the precursor to some unfortunate customers coming in to our store and profusely asking us to help with the identity theft they've been a victim of. Give them hell, Jim.

[@Thaumius]

Do you undergo cybersecurity training?

[@SpoonsYT]

@@Thaumius Besides the basic training we get to safeguard our own credentials, customer numerical information, and company confidential info, we do not get any proper cybersecurity certifications to do our job. I do bring almost a decade of my own cybersecurity common sense to the table, helps me spot and point out weaknesses in customer's accounts and how to address them. But besides getting promoted up to more granular tech spots in the company, basic retail employees aren't gonna get any cybersec certs.

[@tanookimariorocks]

It certainly would help if the "real" customer support for these companies wasn't constantly offshore call centers that sound similar to the scam centers and similarly use fake names and broken English. It'd be a lot more convenient if the real service had real English speaking representatives and not indians trying to pretend their name is John and saying Kindly all the time. It'd be make it easy to go "oh that's an offshore scam center" immediately

[@SpoonsYT]

@@tanookimariorocks were it so easy, my friend. English speaking support reps exist, but they are far up the chain and only get involved when stuff is really messed up. For the average Joe calling to complain, that first line of support acts as a screen to weed out the non-issues from real issues. You’d be surprised with the kinds of issues people come into the store for us to help with, let alone what people may be calling for. Facebook password resets, Google sign-in issues, WhatsApp texting issues, just to name a few. It’s not a pretty solution, nor is it one that us retail workers really appreciate, but it’s seen as the most cost effective solution. My only real advice is if you genuinely need help, go to a retail location. At least that way, if it’s a problem Xfinity genuinely cannot handle, you won’t be waiting 2-3 hours between several reps just to get told a firm “no”.

[@Koyomimatic]

​@@tanookimariorocks I used to work in an offshore call center for an American company, and while being aware of this I was glad that they didn't make us use any fake names (we were from Latin America, so if your name was Juan, you'd present yourself as Juan), and I swear the difference in how customers would deal with you compared to other places where they'd have you use a fake name was insanely noticeable just from hearing those calls

[@Sh4nn0nM]

This just happened to me! Thank goodness Bell Canada fraud team reached out to me right away and stopped it. They didn’t ask for credit card or payment of any kind, ( I would have caught on if they did) I watch you and scammer payback I should have known better. Ugh

[@smasher420]

Anyone can get scammed no matter how tech savvy u are. fair play to the fraud team tho good job 👍

[@JimBrowning]

Glad to hear it was caught. Sadly it's the world we live in. I'd like to hope the videos help spread the word though.

[@balajisharathkumar9753]

sorry mam , please be aware of scams

[@Sh4nn0nM]

@@JustinBIkeRides they only have 2 factor authentication.

[@Sh4nn0nM]

@@balajisharathkumar9753 luckily I wasn’t scammed out of any money. Definitely a warning for myself. Phew 😮‍💨

[@saadtalat2302]

I am from Pakistan.. please report their IDs with videos to FIA Cyber Crime Unit Pakistan and US Embassy in Islmabad. They will get arrested and blacklisted...

[@FloTubePro]

I mean in india and pakistan they dont play with that i heard, in lots of occasions people that got caught will if unlucky maybe never be out and "see light"

[@hmmlol-yi9kv]

That one dude's name was Nigah hahahaha

[@johndecko2896]

😂😂😂...in Pakistan the cyber crime units are the ones running this illegitimate operations... 😂😂😂😂😂

[@3am_watch]

Even they are in involved in this sadly

[@ATTIQOP]

​@@johndecko2896wow what a wonderful comment you should be on international news 👏👏

[@cskiller86]

0:13 That was a good and safe way to read the name "Nigah".

[@Pinescruber]

At 11:30 you can see on the top left it's spelled with 2 Gs

[@TheBillerator]

@@Pinescruber I did a double take when I saw that lol

[@DidObamaCare]

That shit got me rollin

[@RizwanShaikh]

And I must tell you that the pronunciation of his name is exactly like the N-word

[@drunkmonk_editz]

I think " Nigah " means Eyes or eyesight in Urdu

[@Rotuma1260]

At 13:52 and throughout the video, it's incredible that these vile scammers who are cheating and stealing get annoyed when the genuine service agents block them from cheating more.

[@edelweiss9460]

They have a demonic aura me thinks.

[@donnahilton471]

​@@edelweiss9460😉 must be Gabriel!

[@axch2983]

come on. you guys steal and sanction and fund genocides in the name of satan. they not THAT bad.

[@axch2983]

come on. you guys steal and sanction and fund genocides in the name of satan. they not THAT bad.

[@MADmosche]

They are truly evil and have no conscience whatsoever.

[@TheBlueB0mber]

Thank you Mr. Browning for helping to bring attention to this! The number of scam ads Google allows is frankly appalling.

[@kimfleury]

I still remember when Google's mission statement was, "Don't be evil."

[@mightyfetheredone]

Thanks for not only showing us how the scams work, but giving us tools to help ourselves & others fight them! ✌🏼

[@kellyw.1779]

Y'all are just amazing, I love Kitboga too!! I didn't know about that free program that's offered either...how awesome. Thanks so much for helping people and taking on these scammers. Big hugs from Texas🤩

[@jeank5410]

Good for Spectrum. So satisfied to see scammers being blocked for a change. Scammer has everything else but he’s getting nowhere.😊

[@christineherrmann205]

I don't love Spectrum in general, but I feel so bad for that customer service rep having to say "I understand, I understand" when it's clear he just wants to yell "Hey, jerk, who do you think you you're trying to fool here?!?"

[@HeIsAnAli]

"Okay, I. M. Postor/Amon Gus..."

[@failtronic2646]

@@HeIsAnAli Stelth E.

[@sasikethu2763]

Thanks!

[@JimBrowning]

Thanks for your support!

[@TC_here]

Always so much great info in your videos. And Kudos to shouting out Kitoga software. That tool looks amazing. Scambaiting community is the best.

[@listentomemaam]

What? No 🍪...

[@JimBrowning]

Really pleased to give this some attention. Especially when it's free.

[@FacelessBeanie]

How tho

[@verondent8251]

Mr Jim Browning... The godfather of scam baiters! Love it

[@leonardoduso4121]

How the scammers think they sound: 🤯 How they really sound: 🤡

[@haideramz5804]

Indeed

[@sheikhbizzle]

Great work Jim. As a born and bred American Pakistani, these dudes and scammers in Pakistan are a disgrace to Pakistan. Appreciate you exposing them and shutting their scam down. I'd love to be able to call them out in Urdu as I do know the language so let me know if u need a translation hand lol.

[@JimBrowning]

Much appreciated. Thank you.

[@MuhammadAbdullah-ez4io]

@@JimBrowningPlease report them to FIA Cybercrime too. Their scams range from cyber all the way to property scams.

[@shaharyarkhan6789]

​@@JimBrowning need to report them to FIA cybercrime Pakistan immediately... is their company the one you mentioned?

[@AR-fr8br]

​@@shaharyarkhan6789 May be FIA is taking bribe and part of this business.

[@Zack.N11]

@@JimBrowning FIA cyber crime wing in pakistan is super vigilant. you can submit details and proof on fia cyber wing website directly. no need of local police. the company will be shut down in no time

[@sunsetshadow]

You are such a busy guy, a video is a bonus! Thank you, Jim, as always.

[@JimBrowning]

Thanks @SunsetShadow. Good to have you here.

[@billieee-b8g]

thanks a lot Jim for posting this stuff, I am from Pakistan and didnt really know about these sort of scam . Unfortunately now a days everyone is after money but no one is after values and fair money & even parents do not even ask children's if they are earning through fair means or unfair means, those videos shocked me

[@michaelwilliams3232]

Thanks

[@TriPawrus]

Another excellent informative video. It really gets to the nitty-gritty of how these particular scams work. Hopefully it'll prevent further victims falling prey to them.

[@axch2983]

come on. you guys steal and sanction and fund genocides in the name of satan. they not THAT bad.

[@ryusky7379]

i love how all of you work together and each have your own details. its very good.

[@waddlehi]

Scammers just took my grandparent's life savings a few weeks ago, keep up your work Jim! The more you do this the harder it is for them to get away with their heinous actions.

[@Sashazur]

That’s horrible. I hope they reported it to law enforcement. Sometimes it’s possible to get it back, and even if they don’t at least it starts the process and builds the statistics.

[@MiSt3300]

Google is profitting from this, their company should get sued, for not having an audit mechanism when receiving money from ads.

[@mufylemagnifique]

Google is all about virtue signaling. They don't care about this scamer plague.

[@timriehl1500]

AMEN! I cannot believe they have gotten away with this for so long. They are knowingly allowing criminals to use their platform.

[@TheyCallMeIce]

First time? Seriously. They even serve straight malware. This is not surprising. They are evil. Just that. Evil.

[@balajisharathkumar9753]

google should validate their ads policy and they should investigate ads before allowing them available

[@RichieI]

I hope google loses ALL Their money

[@shahzadiqbal4100]

I'm from Pakistan. This is the first time I've seen a scammer video that's from my country and not India. We need to crack down on these lowlifes as soon as possible before the problem gets too big to handle. You're doing a great job exposing them and reporting them. Thank you on behalf of all Pakistanis.

[@N.t.-0800]

Its time ... time for "search engines" to play their part. To scrutinise those who want to pay to have their phone number at the top of search results should now be a priority.

[@BigBoss-sh2jx]

“Ok” is an Indian tech scammers favorite word

[@tanookimariorocks]

Don't forget "Kindly"

[@You-Wah]

These Pakistani scammers don't indclude Indian here

[@AtheistOrphan]

@@tanookimariorocks- ‘Kindly’ tends to be more favoured by Nigerian scammers.

[@785lucky]

they r from Pakistan

[@PawanRao007]

They are pakistani though! But u aren't wrong 😂

[@paulpaudel]

I love how you narrate your videos, without all that bling sensationalism that many anti-scammers/scammer-hunters do. Just so calm, relatable, and quite non-judgemental if I might add. And somehow funny as hell! 😂 I live in South Asia myself, in Nepal. There seems to be a lot of such stuff (probably being poorer people with little regulation) in the South Asian region. However, I don't know of similar operations in Nepal though. But there could be, so not saying Nepal is better. If they do, I hope you can help bring them to light and make the world a little bit better. Many people in the region, young ones, fraught with scarce employment opportunities and detached from the victims, might resort to such activities. But it doesn't make it right the least bit. And many realize the errors of their ways and also so the right thing, if made aware and educated about the damage they are causing. Keep up the good work!

[@benfinesilver2250]

Agree. I don’t like the fool in the mask or the dude with the colour in his hair, Perrogi. Only Jim and Kitboga (he’s funny but polite) seem decent and they don’t swear or seem slimey/try to get a rise.

[@sauceman8217]

Ah yes, every successful business owner needs their multiple copies of Gucci, Chanel, Versache, and Louisvuittion books. Excellent reading!

[@MrPwner911]

Spectrum: you have to go into the store to reactivate the account. Ahmad: *bombs internally*

[@JoeeyTheeKangaroo]

He's Pakistani so he'll probably bomb externally too.

[@dylancoop5916]

Thank you so much for exposing these people

[@pippa3150]

Another outstanding project, Jim. As of now, HHH is still up, but I'm looking for ways to leave a review about their antics. Thank you for all you do for us, Jim. And for being so kind to some of the smaller channels like S Sandwich. You have never been petty or possessive of what you do. One of the many reasons you are the Godfather in this community. Cheers! 💝

[@Zanthum]

Spectrum requiring verification is nice but also annoying. Someone used my grandmother's name and email address to setup service in another state. She's 80 and doesn't live in an area serviced by spectrum. When I called to report it they kept asking for verification information but could not understand the situation that whatever verification information they have, isn't her information, I guess the only solution is for her to drive an hour to a spectrum store and close the account in person maybe. Because they used her email address I was able to gain access to the account and kept changing their Wi-Fi SSID to something like 'I am a scammer' or 'I commit identity theft' and blacklisting their devices. The address was in low income housing in Alabama I think.

[@JimBrowning]

I have to hand it to some companies who adapt to try to defeat scammers. It's annoying for the rest of us, but it's part of life. Like

[@Zanthum]

@@JimBrowning I fully appreciate and approve of what they were trying to do, there just didn't seem to be any way through for our situation. I even escalated to the fraud department. No one mentioned coming into a store at any point during the several hours I was on the phone with them over several days.

[@Henrik_Holst]

@@Zanthum yeah the problem here is that they have implemented security on managing the account but not on setting it up in the first place. Ofc one major issue here is the lack of a national id in the US.

[@georgeprout42]

Jim, I've loved seeing you on BBC scam busters etc. BBC have really gotten into educating people and that's always a good thing.

[@cmdraftbrn]

it sounds like you'd have to go through the fbi for identity theft or some sort. ic3.gov file complaint elder fraud.

[@GL-RTA_SOR]

This is the first of your videos I've watched. The way you describe the layout of the office in combination with your awesome accent sounds like one of those nature shows they played in primary school and the narrator was laying out the area for us kids (we were at the time, anyway) to picture what we are seeing in relation to everything we have seen/are about to see. I don't know much about you, yet, but you could definitely be a narrator! (From my perspective, this is a high complement).

[@shuss-pi3me]

Super nice office...tells you a lot about who they are...

[@Sashazur]

I loved the fake books… multiple copies of the same book over and over, with titles like GUCCI, VERSACE, etc.😂

[@emke9326]

Everybody is a gangsta until Jim walk in.👍

[@JimBrowning]

It's pretty sickening to see them smile when their manipulation of real agents doesn't work and their scam fails.

[@baumkuchen6543]

Nope, one of them was Nigah.

[@seandc6629]

Thanks for what you do, one of my grandparents almost fell for one of these tech support scams but they knew it was bogus because they saw one of the videos you made for AARP.

[@susancreed8430]

well done you, tell them to tell all their friends, keep safe x

[@mrbustacap08]

Jim keep up the good work, I've been watching your videos for a while now, only subbed recently. But I'm blown away with your work. Keep up the content brother

[@JimBrowning]

Welcome aboard Bustacap.

[@cffisher06]

Great to see that you were on Channel 5 news recently. We can't have enough people like you fooling these scammers

[@johnrussell5245]

Whenever I hear an Indian/Pakistani voice on the telephone now I automatically terminate the call. It's a sad fact but that's the way it is.

[@seanpellegrino2989]

Don't ever call Amazon customer service for help, or you'll be thinking there's a scam. I had to talk to a couple for help with a return and was really wary.

[@TENGRI-101]

Pakistanis, bangladeshis and indians have similar accent. This is south asian accent.

[@Braceface2.0]

Still, give them the benefit of the doubt. Don't stigmatise all people with a similar accent. Sadly, it won't make you any better than these scummy scammers. I'm Pakistani, and totally different. We're all human beings, remember that.

[@adityaverma3734]

I legit worked for Amex legal, and the amount of encounters where I have been calls or email is outstanding

[@rustinpeter2193]

Good luck with that. Generalize everyone..

[@angelsbear37]

Thank you so much for everything you do. I wish there were a way to sue Google for not vetting people/companies for whom they run ads.

[@JimBrowning]

No incentive for Google to police their Adwords though. Perhaps these videos will make them look into this. Who knows?

[@Tcee420]

​@@JimBrowning The goo gul keeps coming up with elaborate word salads abt their efforts against misinformation+ disinformation+ media lies+inaccurate news yada yada 🗣 but goo gul is itself profiting off swindling by providing scammers access to victims through goo gul searches.

[@mjrdainbramage]

@@JimBrowning 100 % correct. Google can always claim that the company appeared legitimate based on the checks that they do, even if they are minimal. Excellent video by the way! Thanks for all that you do!

[@HomTolland69]

The Spectrum guy is too nice. I would've laughed at the caller

[@ashleybrooke2087]

I like how Jim never really sounds annoyed or amused by these scams, only focused and dedicated. That's the worst type of enemy to have.

[@KassidyPhantom]

It was so satisfying seeing the scammers defeated by tech support.

[@AmjadMiandad]

Thanks for mentioning Seraph Secure, and thank you for exposing these scammers

[@mughals1220]

I just watched this video by Jim Browning, exposing a scam operation being run from Pakistan, and I can't help but feel a deep sense of shame. It hurts to see a small group of individuals tarnish the reputation of an entire nation, especially when there are so many honest, hardworking people here. I know this doesn't define us, but it’s disheartening to see the harm these scams cause, not just to the victims but also to how the world views us. I genuinely hope more awareness is raised, and that we can stand together to fight against these unethical practices. We can do better, and we must.

[@joeshmoe9978]

Most people in the U.S. associate Scammers with Indians.

[@ranazahid7416]

True

[@Atheist-hy6xq]

Europeans are colon-yhggghh-izing whole North America South America Australia New Zealand 50% world area and natural resources 50% of Europeans live in Europe 50% Europeans live outside Europ​@@ranazahid7416

[@Atheist-hy6xq]

​@@ranazahid7416No need to feel ashamed because of a small scammer Europeans looted whole world Europeans killed killed millions of natives and still they don't feel ashamed then why you

[@HaveanOreshnik]

Saw it first from Patreon, glad to be getting off of work and seeing Jim Browning upload :D you rock Keep giving the scammers hell

[@JimBrowning]

Tweaked a little from the Patreon version. There were parts I needed to explain better. Thanks for posting questions there!

[@HaveanOreshnik]

@@JimBrowning no problem friend Keep on fighting

[@MrTripppster]

@@JimBrowning you're the silent hero people don't know we need, thank you good sir 🙏

[@Divoonatam]

How are your comments on so many different channels?​@@HaveanOreshnik

[@MaGNuM5161]

Deeply saddened to see fellow countrymen pursuing such scams. I hope this video serves as a means to an end to such practices, Thanks for the good work

[@altnarrative]

“What is your good name” is such a give away. Nearly as bad as the “dear” drop.

[@dummptyhummpty]

I was messaging with someone on Reddit who was supposedly from New York and they hit me with that line. I was like yeah, never mind.

[@NaskaRudd]

Heya! Can you explain to a layman what the question "what is your good name" means?

[@erikkonstas]

@@NaskaRudd It's nonsense in actual English, hence if the stranger says it you can safely raise a HUGE RED FLAG...

[@altnarrative]

@@NaskaRudd not sure exactly but it’s only ever said by Indians

[@altnarrative]

@@NaskaRudd AI just says it’s a cultural show of politeness and respect for Indians

[@lajko666]

"You have to pay like 250 bucks" Wow, that sounds professional

[@GenZAnime07]

Nice work sir to reveal scammer.to be frank my fist job in a call centre.i thought its normal work.but when i came to know that they do scam i left the job.coz i don't like the people who scam

[@CrochetLover85]

9:22 What a GREAT suggestion!! Scam Sandwich is unlike any other scambaiter!! He comes HIGHLY recommended!!! ❤️

[@Liam25025]

Just dropping to like the video and I’ll come back to watch later

[@JimBrowning]

Thanks Liam - much appreciated!

[@SearaMartin]

Please contact me as soon as possible 👍

[@ARf5p6w]

You done a great job I'm From Pakistan and I agreed these things happened in Lahore, Pakistan. Please Expose as many as you can..

[@scamsandwich]

Great work as always Jim

[@JimBrowning]

Please check out @ScamSandwich's channel and video of a related group: kzbin.info/www/bejne/gHqxf4eHapaIibs

[@CrochetLover85]

So cool!!

[@GoofyGrahamFYI]

@@JimBrowning Scam sandwich is superb, I love how he manages to keep them drooling for the money whilst his feisty 'Neld' lady tears them a new one!

[@shanafan]

Imagine being a real customer waiting to speak with your ISP over the phone, and these goons are taking up the agents time.

[@scratchking3205]

I wish you'd go after these Medicare scammers. They call me 100 times a day.

[@InPhillyWeTrust]

Ahhhh now I see why we need to ask for a security code before taking payment! This makes sense!

[@ScottishGoldHunter]

Best channel on KZbin👌🏻

[@Tinks82]

❤️ WOW! I "thought" I knew enough about these scammers but, I didn't! I'm thankful for this video bc it's taught me even more!! THANK YOU❗❗❤️

[@wildflower9041]

Thanks for informative video. Great work! Seraph Secure is awesome!

[@JimBrowning]

It really is! Thanks to Kitboga and team for developing it!

[@KitbogaShow]

@@JimBrowning Thank you for your support o7

[@wildflower9041]

@@JimBrowning yes definitely o7

[@wildflower9041]

@@KitbogaShow love seraph Secure o7

[@Merkery]

Rule #1 never skip a Jim Browning Video!

[@christiangonzales7429]

Right? As soon as I see he uploaded a new one, I drop each and everything to watch.

[@lucillepena3049]

​@@christiangonzales7429😅

[@Katimashi]

Rule number 2 ef india

[@monicanapieralski8620]

Hello Jim, it has been a while since I have seen anything from you. I hope you are well and thank you for "schooling me" not to just hit the first site I see. And, as always a well done video and seeing what these people steal from us is astounding!!!!! This has got to stop. Thanks

[@listentomemaam]

Watching makes me sick, but also so happy that there are teams out there working hard to make a difference. 💪 🕯

[@estelle3005]

It’s sickening listening to these maggots. So true

[@axch2983]

come on. you guys steal and sanction and fund genocides in the name of satan. they not THAT bad.

[@ScammerPayback]

Jim GOATED

[@JimBrowning]

SP is the true GOAT

[@goofyahh-kp9kx]

ay

[@user-fo8ot6cl4y]

Hearing these people's voices over the phone so thrilled to be evil, almost giddy sounding, is utterly disgusting. Thank you GRIND TECHIEI all you and your team does to shut them scammers down|

[@nutterbug]

Yay for the Scam Sandwich mention! He's awesome ❤

[@JoJo-xz6fw]

I'm also a huge fan of Scam Sandwich, Nel is awesome. 👌🏻

[@systest1271]

Thank you for exposing these scammers, they are damaging reputation of our country.

[@TENGRI-101]

Reputation doesn't exist in south asian dictionaries

[@systest1271]

@@TENGRI-101 i don't need to argue with someone narrow minded and misinformed.

[@codifa5847]

​​@@systest1271no he is right. I am a pakistani myself and subcontinent is full of BS

[@jawadahmedofficial6240]

These scammers not only scam foreigners but also the innocent people of their own country on a daily basis. 😔 We want more people like you to expose these scammers and teaches a lesson that they will never ever forget.

[@capta1n502]

As a Pakistani and Muslim, this is so shameful. Thank you so much for your effort on shedding a light on these scums.

[@ssthh]

@@paheliridles Are you trying to justify thieves because they can't get a job? Thieves will use any excuse to keep being thieves and it was like that for centuries. Muslim or not, Pakistan is just becoming another IndoChina scam bay

[@ItsMeHassan98]

​@@paheliridles that still doesn't make a wrong right. You know the old saying, “Two wrongs don't make a right”.

[@mhthepsycho]

Exactly we should work to get these criminals some prison time. These people are not only making their way into hell , they are also a shame for our beloved Country

[@mhthepsycho]

​@@paheliridles bro we should work hard to learn skills and earn halal rizq , anybody who sells their soul to devil should be punished, these unemployed people you are talking about are not innocent as they are completely aware of what they are involved in

[@van4195]

it's not because of what color they are, it's because of who they are inside

[@TheRealFumigator]

Seraph Secure has a free basic option? COOL! I'm going to put it on my parent's PC immediately. Also, enjoy your coffee Jim

[@JimBrowning]

Thank you so much @TheRealFumigator

[@MeisterKlassisch]

Employees of such fraudulent companies also harrass general public in their spare time, my friend was once harassed to an extent where she felt unsafe going out and once she shared that with me i asked for the numbers and after googling a lot i found one place that was operating less than a km from her house. Good thing we reported them to the cybercrime division and found out it was a whole call center in the basement of a house. Nothing makes me happier to see such scumbags going out of business and into prison.

[@chappygrey3603]

@Jim Browning - ABSOLUTE GREAT WORK! I'm blown away and inspired. I look forward to all the cool things coming. EDUCATION IS KEY and you make it look easy (while I know it isn't). KEEP LEADING THE CHARGE MY FRIEND.

[@JimBrowning]

So good to hear from another scambaiter like you @ChappyGrey. Thanks for what you do with the victims.

[@muaoribia4140]

JIM AND CHAPPY THE TWO LEGENDS ❤❤❤❤

[@chappygrey3603]

@@JimBrowning Thanks, my friend.Keep up the BRILLIANT AWARENESS VIDEOS! Looking forward to the projects we are doing together. Much love!

[@chappygrey3603]

@@muaoribia4140 so kind of you, we are just doing our part in this war. Thank you for continuing to support us so we can save and educate even more victims

[@FoodieGuyAsad]

Great keep exposing more of them, We are sick of every single call centre. There are a lot here in the twin cities Islamabad/Rawalpindi in Pakistan.

[@frisSerenity]

I almost got scammed myself so I know how it feels and that’s how I came across with this channel.

[@brandonhunnewell706]

He's back! Love you jim!