LG Refrigerator Repair - How to Replace the Ice Maker (LG # AEQ72910409)

Do you need help replacing the Ice Maker (Part # AEQ72910409) in your Refrigerator? With this video, Steve will show you how easy it is to complete this repair yourself, by taking you through the process step-by-step. When you do the repair yourself, you can save time and money that you would normally spend on having an expensive repair technician come to your home. At PartSelect, we provide tools for success at every stage of the repair and have been helping do-it-yourselfers since 1999!
Do you need a replacement Ice Maker for your Refrigerator? At PartSelect, we pride ourselves on selling only Original Equipment Manufacturer parts, so you know the part you buy will be compatible with your Refrigerator. You can pick up an authentic OEM part sourced directly from the original manufacturer here:
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The information in this video is specific to LG and Kenmore Refrigerators. If you’re looking for a replacement Ice Maker for a different model Refrigerator, simply enter your model number into our website here:
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For help with where to find your Refrigerator’s model number, use our handy model number locator here:
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If you are having one or more the following issues with your Refrigerator, replacing the Ice Maker may solve your problem:
1. Leaking
2. Not Making Ice
3. Not Dispensing Ice
For a list of other parts that could be causing one of these symptoms, visit our Refrigerator repair page, for help troubleshooting the problem:
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At PartSelect, we’re here to help at every stage of your repair. Our friendly Customer Service Representatives are happy to help with any questions you have about your repair, your appliance, or your replacement part. Visit our website to try our new LIVE CHAT feature, to speak to one of our customer service representatives.
Here is a list of tools you will need to complete this repair at home:
• None Required
This Ice Maker Matches the Following Product Numbers:
PartSelect Part Number: PS3617229
OEM Part Number: AEQ72910409
For more helpful repair videos, you can browse through the hundreds of repair videos on our KZbin channel. For more help with your Refrigerator, look at our Refrigerator Repair playlist on our KZbin channel:
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Stay safe during your repair! Be sure to check www.partselect... for proper safety procedures before you begin. Use of this video is at your own risk, without liability to PartSelect.com.
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[@lorriekuss4749]

It’s people like you that make it possible for a single woman to fix her stuff! Thank you so much. I have ice again!

[@staceysmyth]

I used this video to replace my ice maker today! After months of having the water leak through the area between the tray and the curved cover at the front, resulting in basically an iceberg in the door, I purchased an OEM replacement part. I am so grateful for the clear instructions and tips. It works like a charm now and I finally have ice again, without the iceberg inside the unit. I'm so happy again.

[@timsmith7337]

I have the same iceberg affect. Do you have any idea why the leak? I can see that the tray has slightly separated from the cover. I’m going to try some gorilla glue to get back together. Thanks so much.

[@PhilippaStraus]

Outstanding. 60 year old housewife followed his clear instructions. Although I know to do so -- the only major omission was to first instruct folks to disconnect power to the machine itself (either by unplugging it or by turning off the breaker that supplies power to it. Two other notes from our experience: On the OEM replacement ice maker we purchased, there was no need to duct tape the smaller wiring assembly in place as they added four locking hook/tabs so that it could be secured in place with the disconnect tab facing up. Using a flat-head screwdriver, it was a simple matter to carefully pull out one tab and then gently remove the smaller wiring assembly. Note also that on our replacement, the wiring assembly for the primary (larger) wiring harness was positioned so that the wires were twisted and came up in such a manner that they initially interfered with the ability to slide the new unit into the loosened locking washer and top-screw. I did not need to disconnect the larger harness -- and used a pair of needle nosed pliers to gently snuggle them over to the left (so that I could use my free hand to pull them slightly downward -- and it was then a simple matter to slip the unit up under the washer -- slide the bottom of the entire assembly into the door and tighten the washer and replace the remaining three screws to secure the machine. Finally, in our case, we tend to have a great deal of white calcium deposits that can clog our sink faucet. Over the years that we've owned the machine, we have noticed that the water dispenses much more slowly -- and when I removed our broken ice maker -- the water input spout was heavily encrusted with hard, white calcium deposits (looked sort of like white fur). I thinned out some Q-tips and soaked them in plain, household vinegar and used vinegar and tweezers to gently clean the hard deposits away so that the spout was smooth and not occluded. There were similar deposits around the bottom half of the chute that dispenses ice -- and also on the water spout that dispenses water from outside the door -- and this was a good opportunity to access and clean all of those parts - -as well as the back of the door that is typically not accessible to clean when the machine and auger assembly are in place. So long as you have removed the machine and auger assembly, it's just a good time to insure that the entire ice maker area (including gaskets around the doors and all vents and other parts (like the ice maker's removable container)) were thoroughly inspected, cleaned and clear of dirt or debris before re-installing the new unit and re-supplying power to the machine. Sometimes dirt like that can affect the smell and taste of ice and it's therefore not a waste of time to clean before reinstalling.

[@johnrumpi1227]

You are awesome. You turned something that was intimidating into something that was simple. One of the best how to videos I've ever seen. It honestly only took me 15 minutes to complete this repair. I probably don't justify this fix if I have to pay a repairman to do it. Thanks again.

[@chuckihle6968]

Excellent video. I easily removed the assembly as directed. Nowhere on the assembly was there a part number so I called LG with my refrigerator’s model number and ordered a replacement ice maker. With the assembly removed we could no longer get water from the door. So I put the old assembly back in. Upon plugging the harness back in, the ice maker reset itself. It’s been working properly ever since. So before ordering a new part and removing the entire assembly, you might just try unplugging the harness and plugging it back in. It might just fix the problem.

[@g4king11]

Very helpful, almost perfect. One minor step that may help: just after "tuck the harness in behind" at 3:35 and just before aligning the screws there should be "Align the tab on the base with the square hole, and hook it." This helps ensure that the screw holes will be tightly aligned. It is also helpful to be sure that the wires to the large harness will be on top, toward the back of the unit so they have enough relief to plug into the base connector.

[@holuu9733]

Thank you Steve. One of the best step by step "How To" video ever produced. Clear and concise instruction.

[@chrisbrink290]

Just replaced mine following your video. An intimidating repair was as smooth and as easy as can be. Thank you. For that one tricky screw, I used a little tape to gently tape screw to screwdriver. Thank you.

[@matthewholmes6258]

I just did this replacement successfully. Your video was the 4th one I watched and the only one that actually worked. Now I’m just waiting to see if the new one makes ice.

[@tinakay7933]

Thanks so much! Our local appliance shop wanted $89 to show up at our house plus a $40 “diagnosis fee” that would be applied to the labor charges. And then the cost of the part - their price was $177 when I could order it from an LG authorized supplier for under $150. Since we had a broken piece of plastic in our ice bin at the same time the ice maker stopped working, it didn’t take an expert to diagnose the problem. Your video gave me the confidence to try to replace the ice maker myself. It worked! Thanks for helping us save ~$150. Thankful you shared your expertise with us and took the time to make this video.

[@blanchequizno7306]

You're a WIZARD!! This is *exactly* what I needed - except that MY replacement part is the whole thing minus the ice bin! So it's going to be even easier because I don't need to take off and reconnect the icemaker part! This video was perfect in every way (except that you cut out the cursing - we know. We know.). Thank you so much for making this video!!

[@leodurante207]

Excellent. Had ice maker out in 10 min. Had it repaired and reinstalled in another 10. No frustration. Thank you.

[@firechick22]

This video was so easy to follow. The replacement part I bought did not come with any instructions so thank you for posting this.

[@ServosandSimulation]

Thank you for your video. Showing where the smaller connector goes in place was a major help. The other main point that was a help was the top retaining screw being in place when the system is reinstalled... one big push up and in and we are back in business after months without ice. Thank you so much.

[@PhilByers-r4r]

Your video was super helpful!! Thank you!!

[@mihi68]

Very helpful video with good directions. I think that the ground strip was left put but that piece was pretty easy to figure out. Really one of the better ones of these how to videos that I have seen. Got it done in under a half hour. Thanks

[@RIKRRT]

Thanks Steve for the video. This was very helpful only took about 10 minutes to remove and 5 minutes to install easy fix thanks

[@bobpinto121]

Very,very helpful. Really good pointers(possible problems you may encounter). Simple instructions. Thanks.

[@conniehogle1392]

Great video. I followed this to replace my icemaker. This similar model has two configurations and so I had to remove ice maker to see how many wires in the wire harness. 3 or 6. I will say getting the wire harnesses apart and then on the new unit getting the wires and harness taped down and out of the way was the hardest part. I had a bit of trouble with how the harness fits behind the icemaker, but got it I do wish I understood why my bin fits tighter now and is hard to get in and out. There's not much variability in the screw positions so that's a mystery. Thank you for you helpful video!

[@petervert2246]

Wonderful video - especially around the top screw with the plastic washer. My replacement ice maker was identical with (2) changes - the green grounding wire needing to be grounded to the auger motor and a temperature probe at the top with a blue wire. Simple enough - ice make installed in about 20 minutes taking my time. The only other step that is missed is to ensure you hit the "reset" button after installation - this triggers the water to fill the tray.

[@johnaxta1008]

I have the same ice maker replacement and was wondering what to do with these extra wires. Can you tell us where you put the temp probe with blue wire?

[@MattRafferty1]

Thank you, thank you! This video saved me hours of struggle, I appreciate you making it so easy to follow along. Thank you again.

[@rhguy84]

I would love to see a video on how to just replay the tray only as I have a cracked tray . The unit is 6 months out of warranty. Great video though

[@diverdan814]

I really appreciate your methodical description. It worked like a charm. Thank you so very much.

[@bassking4103]

Thanks steve, helped me a lot and made it easy on me, waiting for fresh ice now lol

[@bassking4103]

Also anyone needing one of these i found a reman of it for $35 on amazon

[@lizbrown5302]

Great instructions Steve! You made it easy for rookie repair person to get this done! Great step by step process!

[@asmaaalyousif2521]

thank you for showing us how to replace the ice maker

[@valeriepayne4881]

This video was extremely helpful. Well done SIr. And, thank you.

[@peggyunderwood4980]

I was able to get the old ice maker out thanks to your video. However when I went to put the new one in. The plug on the auger does not match the plug on the new ice maker. There is also another wire on the old ice maker that goes to the auger. The part numbers match the plugs do not?

[@nelliehigh]

Very thankful for this tutorial!

[@onecrosswood]

Best person to demo

[@andersmeyer4033]

Worked for me!

[@Ddronron1]

Great video. Clear instructions and slow enough to follow. Thanks!!

[@woodyporter]

Thank you! You made swapping out my ice maker so easy. Thank you very much!!

[@betsycrussana2974]

Hi! I am at the point in this video @ 3:09 - the blue wire is part of the main harness. I believe this is the temperature probe? Yet I don't see one on the new ice maker part. Is this a necessary component? I have photos to show you what I mean. Thank you!

[@alexaderreyes5945]

Very good tutorial brother thanks

[@CareyHolzman]

Well done! Thank you!!!!

[@soccerdude471]

Thanks! Great Video. Very easy to do yourself.

[@vlipscomb13]

Replaced Ice maker and works fine when rune in test mode but does not operate on it's own., could it be the ice limiter beam? how can you test?

[@b.b.latuque9027]

Can you replace just the gearbox if it is not working Thanks for the Vid.

[@Daddyof242]

If the ice maker breaks, will that stop the water from coming out the door?

[@WildflowerApiary]

I was wondering if you have any suggestions if our ice maker makes ice and dispense it in ice catching tub only when test button is pressed. but doesn’t doesn’t continue on after. Thank you! 🙏🏻

[@barbarawilliams1626]

If my Ice Maker. Is at the bottom Does that mean that's where the reset button?

[@coreyrenner6516]

I just need to clean out the tray where the offer freezes. Is there an easy way to get at it?

[@CrAzE191st]

Huge help! Thank you!

[@alisonseger-zawacki]

Does anyone know if replacing the ice maker will fix the problem of ice clumping together and freezing into a large block on the right side of the unit?

[@BruceLyeg]

No, it wont

[@overthetop52]

Thanks for this video..It helped very much!!

[@Farmer-Jeff]

Great video! Super helpful. LG... “built to break”.

[@njjeff201]

dotcomartist2 Replacement ice maker worked for 2 days. Thought it was bad. Found out fridge wasn’t getting cold enough to dump although you could dump manually. Fridge just 5 years old... waiting on Service to show; possibly bad compressor which LG is known for. LAST TIME I BUY LG ANYTHING!!! And their‘customer service’ is a bigger joke.

[@njjeff201]

DONT BUY ANYTHING from LG!! NOTHING!!!!!

[@huynguyen-gt5um]

Very good sir . May i remove icemaker only ? not whole thing.

[@user-xp1kj6bq4y]

Changing the ice maker turned out to be super simple, thanks for this video. Unfortunately I'm still not getting ice, in fact the reset button doesn't do anything on the new ice maker and the tray is not filling. Any thoughts?

[@partselect]

Well done on swapping out your ice maker. In trying to answer your question we have to ask you a few questions. What was the reason you needed to change your ice maker? Does your ice maker call for water and does it take in any water. Does your model have an arm that comes down and touches the ice to shut off the ice maker when the bin is full, sometimes they stick and the ice maker thinks the bin is full.

[@philgutierrez4620]

Where can I find the part number for the icemaker on my lg fridge

[@alexaderreyes5945]

Very helpful video brother thanks a million

[@Zazenblue7]

Thank you for the video, my question is whether you need to unplug the power or turn the water valve off beforehand.

[@tinakay7933]

I can answer this one, I just replaced our ice maker by following the steps in the video. No need to turn the water off. I did cut power to the unit by turning off the appropriate breaker at our circuit breaker box - easier for us than pulling out the refrigerator. Always a good idea to have power off when tinkering with electrical connections.

[@njjeff201]

I took no chances.... water OFF

[@chrisbrink290]

I did it without turning off power or water with no issues.

[@sandrabell5287]

I have bBeen so scared to try this, but I did it. Well I have the old one out. How do I know which replacement to order?

[@1mrspanol]

How do I the part that you replace

[@JamesDean-vl3uf]

I just replaced mine it tilts back and forth but now no water comes out I make sure that I lined it up right there's no way I messed up this installation does it take sometimr time for water to go into the ice cube tray after a new installation?

[@elamdudley8356]

Thanks for the video. Helped me a lot !!!

[@jxtdenco1]

I appreciate this video on how to buy I need someone that can tell me what's wrong with my LG Slim Space Plus ice maker. It works for a while then stops filling. Then, if I shut if off for a couple of hours, turn it on and recycle it, it starts working again for a couple of hours, etc., etc., etc., I have searched high and low for answers. I called LG and they walked me thru some process intended to throw a code to diagnose buy that didn't work. I can't find anyone having this same problem of working intermittently, that I'm having. Any ideas on this?

[@partselect]

Intermittent problems such as you are experiencing are very difficult to pin down. It maybe an electrical issue or it could be mechanical. It sounds like after being plugged in for awhile it might be that the motor in the ice maker is getting hot and shutting down or the coil in the water valve is giving issue. When it stops working what stage of operation is the ice maker in? About to fill?, frozen cubes waiting to be ejected? Is it in same position each time it fails? Check to see if the wiring harness is plugged together tightly . Inspect the separated harness plugs for any signs of arcing when you look at the pin connectors inside the harness blocks which might indicate a loose connection.

[@jxtdenco6984]

@@partselect It's dumped ice, but won't fill. Then, I power off the ice maker for two hours, power it on, remove the bin to get to the recycle switch, recycle it, replace the bin, listen to it try to dump the empty tray, then hear it fill. Then it works fine for maybe 5 trays.

[@abeibrahim5846]

Hi - Great tutorial - I have the same unit LG LFX31945ST and I replaced the Ice Maker unit AEQ73110203 (from LG store) and the same thing is happening.... I need your Help, please. The Ice maker makes Ice but the tray does not rotate to dump the ice; I researched and found a procedure to know check the sensors and found them reporting "FULL" while the tray is empty, it did that with both old and new Ice Maker units; this means that the problem is elsewhere or there is another procedure I must do. I did shut off the refrigerator for more than 2 hours, but the same thing is happening.... Can you HELP me please, Thanks!

[@haroldrodgers5919]

What is the model number of that ice maker and refrigerator in this video?

[@bai5121]

Very nice video except background music

[@ralphchem8455]

My kenmore ice-maker looks exactly the same as this one but recently stopped making ice. When I hit the reset button it goes for exactly one cycle of making very brittle ice and no more. Any Idea?

[@Zergor]

Thanks works

[@waynetheguy1]

So I believe my ice maker is working, but the water isn't coming into the tray. If I reset the ice maker it cycles... I changed the water filter about a week ago and the ice issue started about then.. Any ideas? Also I have plenty of water at the water dispenser.

[@scottmiller3775]

Is there any difference between this one and the LG AEQ72910414 ice maker?

[@dixie600mhz]

We have LG LRMDC2306S. During first month we’ve had 4 service visits for craft ice maker not working. Each service call reveals the water feed line to the ice maker is frozen solid although the freezer temp is set at +4F. We added two thermometers into the freezer that log temp and they both show 4F so temp sensor is good. Does the craft ice maker line have a heater/defrost? Latest tech wants to switch out water feed line but by this point we have zero confidence LG know how to build a fridge.

[@ryofre]

Hello, I have the same refrigerator that you show in the video. Mi ice is like too high/tall, so when it's done it goes down like a block and not individual. So the machine can never broke them. How can I down the level of water to have the ice with less high/tall?

[@radoslavborovicanin3799]

im looking for ice tray , selling separately from ice maker or come together ???

[@lynncarter4711]

How do I know witch model ice maker to order for my refrigerator LG LFX25974?

[@daveb2384]

After everything is done and unit turned on. Press the reset button to complete a cycle . Otherwise the water will not dispense.

[@nateinindy3460]

Dave Befu where is the reset button?

[@tfdofficer]

@@nateinindy3460 Bottom side under were the on-off switch is on the left. You can see the LG website video on their website for further.

[@MattRafferty1]

Thanks Dave, you are absolutely right!

[@daveb2384]

@@MattRafferty1 Your very welcome.

[@MattRafferty1]

@@daveb2384 Oh no, this morning I woke up with only about 12 ice cubes. It turns out a very small amount of water is being dispensed when it cycles, not enough to fill the tray. Any suggestions on increasing the fill amount? Thanks!

[@lindasalisbury3471]

Where is the filter located please?

[@pjrigazio]

Thank you, saved me a ton of $$$

[@shipcaptainsview]

HI I HAVE MODEL # LFDS22520S.ASTCNA0 THE ICE MAKER I RESET IT BUT JUST WATER GOSE IN THE TRY AND IN THE BOTTOM TRY NO ICE P.S. DO I NEED A NEW ICE MAKER THANKS RK

[@tonycrabtree3416]

wow, a 10 minute job and the hard part being that connector in the back.

[@barbarawilliams1626]

My ice Maker is at the bottom.

[@barbarawilliams1626]

My ice falls from the bottom.

[@johnharber4705]

Except...... I watched the video twice before and also step by step while replacing ice maker. Everything went just as described, except...After installation I pressed ice maker reset. The tray began to rotate but then the right side catches on the back and starts to twist. Help! Thanks!

[@Zazenblue7]

Hi. It sounds like I’m having the similar problem, what ended up happening?

[@chrisbrink290]

It's supposed to twist it a bit to get the ice to pop out. If it just turned upside down, the ice would stick to the tray. This is the same as old fashioned plastic trays that you had to manually empty. They required a twist.

[@steveewasick3421]

steve,do you have to isloate the water to the unit befoore you do this .

[@MattRafferty1]

No need to, the water is always in an off position until the maker needs to replenish for the next batch of cubes.

[@stilltuckered]

How does the water disconnect?

[@hugogaliano839]

They change the whole thing still doesn't dump the ice .

[@njjeff201]

My unit wouldn't fill with water until I hit the RESET button & cycled power

[@chrisbrink290]

Same here... had to let it go through a rotation cycle and then it filled with water.

[@bruceandgrandkids6426]

Looks like a pain in the but, another engineering failure

[@mezirezi1]

Piece of $hit LG, didn't even last that long.