I love the idea of smart mirrors, item assistance and not having to stand in a line but, as someone that does work in retail, I'm terrified of these benefits too. Retail is how the majority of my age group are able to work. If stores don't need someone to find items for a customer or serve them at a till then, the most common job on he market is going to be the most difficult to get just to earn minimum wage.
@CS-rw4es4 жыл бұрын
Update it’s 2020 : face mask and fighting over toilet paper is normal
@manfredludtke60063 жыл бұрын
That's the first thing in my mind :).
@BarneyWobba3 жыл бұрын
I predicted this a loooong time ago and even looked into it as a business service, buying clothing in a VR world.
@ikedweck45155 жыл бұрын
Transformative technology will have such a big impact on the way customers shop - and the way retailers conduct business. Adopting this new tech, in some capacity, will surely be demanded of business owners.
@richagrace62976 жыл бұрын
The smart mirror thing could just be a crowd puller than actually increase sales. One of the biggest challenges of e commerce since its inception has been that it never got people over their need to touch and feel the product before buying it. similarly i feel that even with smart mirrors people would want to wear product and feel how it fits. on a side thought, it could even be hacked into right? bit creepy
@lifelonglearners97846 жыл бұрын
Something watching you and potentially learning about you and your style... Bit creepy? Probably! There tends to a be a link between foot traffic and sales so if it does pull a crowd it should lead to extra sales. I doubt we will ever lose our desire to touch and feel. The mirror shouldn't act as a standalone technology but rather be integrated into the process so it is easier to determine if you want to try on a different style or colour. Thanks for the comment Hilly
@mauriceantoinewrightjr.47696 жыл бұрын
U can actually buy a smart mirror rn it's called himirror
@Mm-vq9zq6 жыл бұрын
Agreed. The smart mirror just feels like it'll be for that person who takes loads of clothes to the changing room just to try them on for Instagram. Having a mirror do that that takes less time than changing clothes yourself with just be surrounded by ppl trying to use it.
@grovewiley18895 жыл бұрын
I've been working Retail for 11 years selling Men's Clothing and I can tell you from experience that most customers want to be assisted by a live human being.
@PatrickMcAsey6 жыл бұрын
The best idea for the future would be to switch your phone off before going shopping or, better still, leave it at home. Who wants to be bothered with adverts on your phone transmitted by the shop you're already in? Aren't there enough advertisements in shops?
@lifelonglearners97846 жыл бұрын
oh yes, there are advertisements in the shop but why stop there when we could live in a world with advertisements EVERYWHERE 🙄🙄🙄 Thanks for the comments Patrick
@catwhisperer76556 жыл бұрын
Let's add it's too damn rude to be on it when I'm trying to check you out! I don't speak anymore to these type of customers. I'm not competing for your attention, people!
@Retailcoholics6 жыл бұрын
Patrick McAsey Visit The Retailcoholics for more Retail Based Videos in Hindi. 👍🏻
@datruthhurts41595 жыл бұрын
Yea I tend to leave my phone in my car and take my iPod into stores I listen to music pretty everywhere I go
@mindakahn99645 жыл бұрын
Patrick McAsey I recently went shopping at Meijers in Grand Rapids. I received a cell phone call and spent time pacing the aisle. Security was on me like a hot potato. When it was obvious that I wasn’t going to steal they backed off. A bit. Turn your cell phones off. Big brother is watching. Boy was George Orwell right. (Wrong year.)
@IznbranahlGoose6 жыл бұрын
I like some of these ideas. The whole purpose of stores is to sell things that customers want to buy and if they're better able to match up buyers and sellers that's good for everyone. -- The problems come when all this extra data collected gets stolen by, or sold to people with more nefarious intents -- we know this can happen because it's already happens. It could even be as simple as some pervo sneaking peeks of undressed people in a fitting room with 'smart mirror'.
@janeknox30365 жыл бұрын
I hate changing rooms as it is. cameras in there? no thanks
@GBSheridan5 жыл бұрын
I thought he said they are going to use "bacon" to enhance the shopping experience. I figure that is likely to work. 👍
@darrelltan45175 жыл бұрын
Wow... the fifth technology, is so convenient, at first glace is like getting something for not paying it but today, this makes retail shopping even more awesome.
@goldengun99702 жыл бұрын
The smart mirror in store doesn't help. A big reason you want to try on clothes is to see how they fit you
@BoOmii49956 жыл бұрын
I'm really into New Technologies but Human Interaction is kinda important for .. you know.. Humans
@lifelonglearners97846 жыл бұрын
Yeah I tend to agree. I think the nature of human interaction will change, less interaction in a transactional environment; hopefully more for deeper relationships
@jonibarton9986 жыл бұрын
Depends on the humans.
@alexander26856 жыл бұрын
Joni Barton you mean the robots 😄
@iamjohnporter675 жыл бұрын
(shrug) if there is anything that the game Detroit Become Human taught me is that Robots will become more self aware and they can start to outsmart humans to the point where they don't them.
@Iquey5 жыл бұрын
We'll still have humans on staff to do stuff robots don't understand. Basically human stuff to correct for human errors or creative chaos caused by either customers or lazy employees. Human contact is also good for teaching older customers how the futuristic experience works, so they aren't startled or confused by the processes and then have negative feelings about the brand or store.
@craigdewart51435 жыл бұрын
Beacons are pretty cool... Never heard of them until I seen this video. I can see it being very beneficial but a lot of small businesses will rely on this and like we've been seeing, the standard for customer service will decrease. I can see them helping gamification etc. I do think there is a LOT more that can be done with just your regular employees. Yeah, delivering discounts straight to your device is cool but it lacks that human touch that you would only get from a member of staff.
@aihuawu76996 жыл бұрын
A mall with facial recognition, smart mirror,no checkout exists already in China. It is not in future, it is NOW.
@stepahead59446 жыл бұрын
Where?
@user-mg1fs2hp8x5 жыл бұрын
Step 4head some unmanned retail store in China
@user-mg1fs2hp8x5 жыл бұрын
Step 4head Not yet popular now
@oscarthecat55415 жыл бұрын
@@user-mg1fs2hp8x Is there a link where I can read more into this? Very interesting
@alexander26855 жыл бұрын
Well not i usa.😐😑
@AutoGarageTV6 жыл бұрын
Cameras and tracking sensors in changing rooms, surely that isn't going to abused or hacked.
@METALMAN4Wii6 жыл бұрын
Time to set my phone on Airplane Mode.
@xuemark40814 жыл бұрын
i am mark, i work for the biggest MKT consultanting company in china. welcome to china and we can communicate about new technology about retail and marketing.
@camaya90656 жыл бұрын
This makes me uncomfortable AF
@Yarane2 жыл бұрын
My school forced me to watch this
@LyndamastercoachMenopause4 жыл бұрын
Hi, very inspiring video. Now that the planet is going through a severe pandemia with Covid-19, how this will impact retail and the way sales associates will interact with customers?
@leetrix24 жыл бұрын
I really liked the video. I would like to share the technological news for shoe stores. Thank you very much.
@KevinGonzalez-vu5bo5 жыл бұрын
A piece from the Mark of the beast.
@drewsapp4384 Жыл бұрын
yeah.... every one of these are horrifying when you think a micrometer below the surface
@MairsNarrative6 жыл бұрын
Well I'm not afraid of any of these changes.. bring them on!
@silverfoxnva6 жыл бұрын
The real question is where is customer service going to because today service is aweful!! No wonder stores are closing!!!!
@sharonwieler89336 жыл бұрын
Jerry Adams I totally agree! You never get assistance when you need it and those long lineups at the checkout can drive you insane! 🤪
@alexander26856 жыл бұрын
We need to be very careful where this is actually stripping away our rights and privicy.
@cheryljeffali82516 жыл бұрын
Jerry Adams So true its virtually non existent now.
@Zo-hc2fn3 жыл бұрын
there is the classic store let's call it 1.0 products almost never change the owner chose the products it is boring now, there must be a new store let's call it 2.0 products always change people choose the products there will be via an app on the app, there is a huge catalog, people choose the products that will show up in the store. the store is constantly being supplied with the products people choose.
@cortneymansell71985 жыл бұрын
I'm glad that people can't shoplift anymore because the things will be scanned when they walk out the shop
@jeffthompson5496 жыл бұрын
how about more cashiers?
@IntunewithNeelam2 жыл бұрын
love the idea of smart mirrors
@ultimateprosecutor60206 жыл бұрын
Such people deserve to be appreciated ...bravo !
@GuessTheRiddIes4 жыл бұрын
Shopping at mall is more fun than online crap...
@sillahmandol10655 жыл бұрын
Nice. It's so simple and good for everyone.
@rahmatikawaafii46695 жыл бұрын
This video is very usefull. Can you make another video about new issue of retailing. Because i am interested about retailing and i work at retail bussiness
@cdcdcd67775 жыл бұрын
it is true... future is more ways for companies to sell.. sell .. sell stuff down our throat...
@johnoldham306 жыл бұрын
Alex ... very interesting and entertaining video. People need to pay attention to what is going on and you provide a nice bridge to that information. Keep it coming.
@lifelonglearners97846 жыл бұрын
Thanks, John. I am still developing my style with YT, I appreciate your feedback.
@rociosabina6 жыл бұрын
Amazing video, congrats!
@iamjohnporter675 жыл бұрын
Yeah expect to see a lot more robots by the time we get into the 2020s.
@garethjbutler5 жыл бұрын
Great video, thanks Alex
@pauldavis21043 жыл бұрын
By the way, the penetration of ibeacon projects in 2020 is too low, because nobody install apps, again Seeketing technology is an alternative to send message by proximity without apps.
@itsAuthentik4 жыл бұрын
I can't understand why everyone in the comments are so scared about emerging technologies? With every emerging technology, tons of new job requirements releases! Just have a look at the history of jobs roles and present job roles. For an instance, just see the different earning opportunities KZbin, Google, etc brought for individuals as digital content creators and marketers.. There is no life without evolution, otherwise we would all have still been in stone age.
@wilmersuarez79294 жыл бұрын
Este es el futuro, en uno de los sectores que más está evolucionando.
@wifitrackingdoesntwork2144 жыл бұрын
Consider nos to loose time with bluetooth beacons.... ratio of people with all the requisites are less than 0,5% of your total customers... even if you promote a lot!!!. Al retailers have tested yet... no ongoing projects at all...
@joseluislunalastra6 жыл бұрын
Es un excelente artículo que compartí con mi comunidad de store planners.
@lifelonglearners97846 жыл бұрын
Gracias. Me alegro de este valor agregado para ti
@amitkc200015 жыл бұрын
great thoughts on the advancement of retail shopping experience.
@iaashu985 жыл бұрын
Plot twist:- I'll buy a basic phone strictly for only shopping process.
@sikandarphotowala16766 жыл бұрын
Lovely feed, looking forward to the future and more interesting feeds on technology in future fir consumer.
@lifelonglearners97846 жыл бұрын
Thanks!
@misskallitheakherl-pyncke5 жыл бұрын
Knowledge ever! Thanks for sharing, Sir.
@janeknox30365 жыл бұрын
I’d like to browse in a store then scan the item with my phone to maybe buy later. I want the beacons to help me find things so I don’t have to wander around the store. I want to be rewarded if I am a good customer. i want to be able to get instant feedback to the store through the app. I want to know what song was playing over the speakers, and maybe vote for which song is played next. I want to see where associates are in the store on the map and summon or call them through the app. I want to instantly pay for items from a roving associate and not wait in a long line. All of those ideas don’t involve bugging me. They are about making my life easier.
@nateabalos90034 жыл бұрын
It's 2020. Most shops are closed :(
@patricksalazar38605 жыл бұрын
Great information! I want more....! Please!
@carolinemcknight53214 жыл бұрын
Privacy issues aside for the moment, it's a shame that more retailers haven't joined the party.
@paulineaquino22416 жыл бұрын
Hi Alex, i was amazed when I saw your video. I'd like to present it with our team department, just wanna share what the future shop approach will look like ;)
@lifelonglearners97846 жыл бұрын
Thanks for the feedback Pauline. I am glad it provided value.
@c_domingoo_ Жыл бұрын
Dual Diploma here!!!!
@alexander26856 жыл бұрын
Wow talk about lack of privicy 😄🤔😎😣😲😛Also in the future peoples minds will open also and we can all get along🤔😄
@JimmiAlli6 жыл бұрын
This is a lovely video.
@dynaik4 жыл бұрын
Great video!
@dancunningham58006 жыл бұрын
Damn you could have fun with this tech. Stores could be really embarrassed when customers feel their space is being interfered with. I'd be tripping robots and deploying my micro-EMF wipe over the devices! 😂🤣
@PoorDog696 жыл бұрын
Will these technologies be there by 2020? I'm just asking because us humans should not expect too high on those.
@vzuolee4 жыл бұрын
It is online now.
@jorianx21974 жыл бұрын
The future is now! Damn
@jonibarton9986 жыл бұрын
Stores would have more customers if they made their staff work, stop stinking up the place with fragrances, and turn down the garbage music that is way too loud.
@uzairakram8995 жыл бұрын
If the staff actually helped the customer instead of running away from trying to stock shelves would be great.
@Tremendous-News5 жыл бұрын
Awesome Video Love Watching Your Channel Post More videos👏👋👍👌🙌👏👋👍✌👌
@johnbanquan30853 жыл бұрын
Tech is one thing, this is borderline criminal. No reason to have every store tracking me and my information. Good bye Macys
@cherylvance80714 жыл бұрын
loved this video segment
@ShaguftaMubasher6 жыл бұрын
Wow its super super awesome !!
@shaun65525 жыл бұрын
I am amazed.
@unique2355 жыл бұрын
i like smart mirror i really inspire by the future ideas thanks
@KenBoBen4 жыл бұрын
Yes, I bet we'll be able to buy them for our homes, so we can actually try on clothes from home, and avoid going to the shop completely. Great for busy people, and people who don't like in-store shopping. Also great for retailers, since they have virtual "personal shopper assistants" who make suggestions (ie: bots), and they can reduce returns dramatically, reducing costs and carbon footprint.
@williamtsunku98626 жыл бұрын
RE : RETAIL BUYERS AND NAUDE 20/01/18 Dj Sbu- Vum Vum on Jampas with Zola And Lihle Retail 2020 | 5 Technologies that will change the way you shop
@Iquey5 жыл бұрын
I'm not a materialistic or big capitalist twat but I'm tired of shoplifters ruining my work experience. We can't do anything about them and they leave dirty old clothes in our store while stealing the new stuff. I want a store that uses facial recognition to deter theft. In the case of grocery stores, facial recognition could be used to ID people who steal necessities like food and diapers to send them coupons and resources to obtain these items cheaply but legally.
@maiai85446 жыл бұрын
It is my life future.
@karansinghrathor25204 жыл бұрын
How much cost of smart mirror.
@kingsofSA6 жыл бұрын
Hi Alex...great video...im experimenting with virtual reality for my e-commerce site..what are your thoughts on VR shopping..?
@gypsyjane63526 жыл бұрын
That beacon idea sounds so annoying. I’m sure their going to find a way around the consent. I’ll have someone text me the word Macy’s or some chain restaurant name and next thing you know I’m seeing adverts for them on Instagram and google! They’re invading way too much of my privacy just to push content to me that I don’t care about.
@orangepegs6 жыл бұрын
Amazing!
@giovanniluigibordone64623 жыл бұрын
Great video
@storely-storeinyourhands28645 жыл бұрын
Technology that will change humans.
@charlesgarland27995 жыл бұрын
Good App Helps alot
@pauldavis21043 жыл бұрын
Sorry, it is not necessary forget privacy to obtain visitor journeys, recurrency, etc.. please visit Seeketing to know more.
@sydneybillings15964 жыл бұрын
*Winston Smith has entered the chat*
@heybrew892 жыл бұрын
very interesting video, I am just curious about how retailers would control theft with auto-checkout?
@georgephillips92036 жыл бұрын
Please people can't even operate self checkouts without becoming a whiny little cry baby over it
@enzolafuge11152 жыл бұрын
do you have script?
@iamjohnporter675 жыл бұрын
5:05 that will conflict with the shoplifting laws.
@womanlysmashed22316 жыл бұрын
I will choose it.
@shayneal88864 жыл бұрын
I can't wait
@ScrewInTheTuna_6 жыл бұрын
Yeah... with no jobs for anyone.... so no money.... so who’s shopping?
@lifelonglearners97846 жыл бұрын
Good question. I suspect UBI (universal basic income) may becom part of the future.
@ScrewInTheTuna_6 жыл бұрын
Lifelong Learners who pays for that?
@lifelonglearners97846 жыл бұрын
There is a few thoughts around this. Potentially there is a tax paid by businesses based on the level of automation, the higher the automation the higher the tax. The country then has an index based on the % of automation in the economy and based on this index an amount is paid to citizens. My view on the future is this - kzbin.info/www/bejne/nH22c6OXnp6ne5I
@ScrewInTheTuna_6 жыл бұрын
The way retail is going, if you think about it, where thousands have lost jobs this year, where are they l going? Where are all the students going to go that graduate for example in head office roles, everything is becoming more expensive, including bills etc. Sorry but automation is the beginning of the end of humanity. Agenda 21 comes in to play for sure and as I have been in the retail industry for the last 12 years I have seen the decline and I have seen good people go. This is not good, we a use online shopping as do I, but in retail more and more stores are using self pay. Even when I call customer services for anything anywhere the staff are trained to discuss using apps or automated services... they fail to realise that promoting these things are actually putting them out of a job eventually. It’s all madness and I see great issues arising further over the coming years.
@dottiesmith24396 жыл бұрын
I been in the retail for 30 years and let me tell you guys something, everything is changing fast. There will be no more poor people. It will be all about the rich.... God Is watching this...
@andreamantovan46135 жыл бұрын
great! grazie
@2002jorgeparr5 жыл бұрын
we are in DEEP YOGOURT...!!! LOL
@masadaeyewear20215 жыл бұрын
Interesting and very useful video ..... ^^
@rock-n-party92415 жыл бұрын
But what if you are always frustrated and have had a frustrating face all your life?
@one21muhamadirwansyah975 жыл бұрын
Good job
@Zo-hc2fn3 жыл бұрын
there is the classic store let's call it 1.0 products almost never change the owner chose the products it is boring now, there must be a new store let's call it 2.0 products always change people choose the products there will be via an app on the app, there is a huge catalog, people choose the products that will show up in the store. the store is constantly being supplied with the products people choose.
@kelvinraj97764 жыл бұрын
It’s corona time
@ahwatukeeazdoctor57896 жыл бұрын
Did they have this technology in 1964?
@cheryljeffali82516 жыл бұрын
More emf waves does not make for loving and happy humans.
@nasirb39146 жыл бұрын
Cheryl Jeffali you are wise.
@RobinaStylist4 жыл бұрын
@C M More radiation towers please?
@lobodread4 жыл бұрын
All the retailers are broke, store closings everywhere, bankruptcies etc etc.
@RobinaStylist4 жыл бұрын
But we will always indulge in the Food, who needs clothes anyways.