How to Fix Buttons not working on PS5 Controller (D Pad & Face Buttons)

[@DrNordo]

This helped me out a lot. Had a non-responsive d-pad button and this got me through the disassembly/reassembly process with zero headaches. There was a slight difference between my controller and this one, but they were very minor and didn't impede me at all. My controller is now working like new and this video saved me $70.

[@IstvanThree]

You didn´t have the white bridge in the last step, right? 2 screws less.

[@DrNordo]

@@IstvanThree correct.

[@wretchedsavedbygrace4499]

@@DrNordo same here .

[@AngelParedes-mf7vh]

what

[@BEATTECHN1QUE]

I'm trying to muster up the courage. My up button ain't any good.

[@eerosuvanto3139]

Agreeing with rest of here: My under 1 year old PS5 controller's d-pad stopped working properly, so out of curiosity tore it open with this guide, did some cleaning and now it is again working. I wish all user made content in KZbin would be as helpful as this one was. Thank you!

[@shanemason2199]

I have literally bought 2 extra controllers for my PS5 since release because of the triangle button on one, and square button on another controller not working. I had another controller stop working during game play and decided I can not keep buying controllers I need to FIX them! After watching this tutorial and fixing one controller I was able to fix the rest! Thanks a MILLION for this tutorial! May good fortune be bestowed upon you good sir!

[@GridironRoar]

The square button on my controller isn't working as well, how did you fix it?

[@ttVfambullz.]

My triangle button isn't working did you fix urs ?

[@AexoeroV]

​@@GridironRoarsee the video! My square button just got "mushy" without the click feeling by playing Black Myth Wukong, i cleaned the buttons and the rubber thing and also the contacts, works great now again!

[@rickbautista2504]

Stop eating chips when playing cod

[@JoeyKhaos]

It's Sunday. My holy gaming day, it is most sacred to me. Imagine my dismay when I turned my PS5 on to immerse myself in rightous gameplay, and the tri-angle button doesn't work. The panic sets in quickly, my heartbeat rises, I even start to sweat a little. Whatever can I do?!? Of course first thing to do is search google. The first video is nothing but useless info about restarting your console and controller..... But then, I land on this absolute gem of a video. I follow it to the letter.......... Lo and behold my controller now works perfectly. Thank you sir. Thank you for saving my most precious day.

[@DerekChauvinWLM]

This just happened to me aswell and for me this video was also the savior of my precious gaming day😂

[@superbatusPL]

​@@DerekChauvinWLM During the menu, all buttons on the pad work (except L2 because when entering the pin code where I have it, L2 does not respond to the buttons, so I have to enter the code manually). In games, no buttons respond and I can't do anything, the only thing that helps is resetting the gamepad in the settings, thanks to which I am able to log in to the game, but despite this, my character in games such as GTA V or Watch Dogs immediately starts aiming and cannot I have a way to stop this, so I think that the reason is the damaged L2 button, but it is possible that the problem lies elsewhere someone help 😭😭

[@stenjohnson3903]

I don’t normally post on KZbin videos, but this is a legitimately helpful video. I went from zero signal on my right d-pad to working like new. The tear down is the most helpful part. Newer controllers have a slightly different anatomy, but the majority is applicable and really useful to get to the parts you need to clean without bricking your device. 10/10.

[@yledbetter10rob42]

I dropped my controller and the x button stopped working. My other controller had horrible stick drift on the right trigger. I was stuck only playing Gran Turismo and it requires little r stick, but this video solved my cross button issue first try! I may have torn the headphone ribbon tho, but I don’t use it anyways. Now to attempt fixing stick drift on my other DS!

[@toper997]

@@yledbetter10rob42same to me. Dropped it and down button didnt work. The guide helped me :)

[@Walkemdowntohellkeyy]

​@@toper997 my x button got switched with the ps button

[@sondre7793]

After smashing my controller in the ground the trange button stopped working. Heard loose parts move inside the controller and was minutes away from biting a new one, but came over this video and now it works perfectly. Thanks for saving me 80 dollars😊

[@adnanmujagic171]

Here I am joining your smashing club 😂 X button stoppen working after I uppercutted it… Hope this’ll help

[@parkerlane5376]

You didn't fix my controler but you taught me the inside well enough to fix it my self!!! A like well earned!!!

[@YAKTOWN248]

I’ve felt like I could fix anything when I had fixed my Xbox 360 frm the red ring of death when I was a kid😂

[@mohigt6842]

You probably watching the wrong video man

[@MrMarco86]

I bought 2 new controllers in the last couple months because of drifting and button failures, and thanks to you, I've now fixed both those controllers. Thank you so much!

[@PaulDaHeadBanger]

How did you fix drift?

[@jhonedoe9201]

How did u fix drift wtfff

[@ZainAhmed-ns2di]

@@jhonedoe9201similar thing to what this guy did, but instead you peel open the green caps near the analog sticks, take out the white piece inside and clean it as well as the inside of the green container. Then put it back in and put some silicone grease in before you put the sensor back in. I tried it, it worked. But now the buttons won’t work lol.

[@뉴욕거인]

Holy shiet... I really didn't think this would help. I was told I would need to spend like 30 dollars to get my controller fixed in Korea. I was like sure let's just try this and if it breaks, then whatever. This worked perfectly! Not only did it fix my controller, I feel confident I understand the anatomy of my controller and will be able to fix it when I have issues in the future. Much appreciated!

[@joshuamaniam2540]

Wow! I tried to avoid everything I could find on how to fix my non-functioning Down D-Pad button to no avail. As a last resort, I followed your guide to disassemble/ clean/ reassemble the control and now the button is functioning again! Thank you so much! I Wish I could like this 1 million times!

[@briansmith6810]

I rarely comment on youtube videos, but you legitimately helped me fix my controller! You very precisely went through each stage of dismantling and cleaning with very short and clear instructions! it was super easy to follow along and you definitely have a voice for these kind of videos! You fixed a huge headache and saved me $$$! You're an absolute legend! Thank you!

[@gabrielgomez7947]

My son said his X and O button stopped, followed these instructions and it's good as new. Thank you very much.

[@TSCGhost]

Saved me like £60, thank you. I was for sure convinced it was knackered after I dropped it but a quick dismantle and clean - boom! Done!

[@XxRobDeBobxX]

My controller was acting wonky as all hell after I dropped it one too many times, the shoulder buttons would only respond after a D-pad input and the face buttons were totally out of commission. This fixed it completely. Thank you!

[@ARCTVS]

Thank you so much! My colleague smashed his controller on the table and two buttons weren't working anymore. Even though it took me a whole while to do, I'm so happy it works perfectly again, I can't believe it. Thank you!!

[@RossafellA1984]

Legit advise!!! This stopped me from getting another PS5 controller. Playstation probably hates you for this but I for one LOVE IT! Thank you so much!!

[@siaoblackwood-ttv-supersim7770]

Used this guide a few times. As last resort and it has helped. My pads were struggling with stick and unresponsive buttons. And the warranty had just expired. This guide helped although I did have to do it again, hopefully all is fine now though. Thank you

[@KitaskeDarkAngel]

Mine did the same thing. Like it works opening up apps but doesn't work inside the game. I did it and it worked but it's doing it again so I'm gonna have to do it again myself. Maybe it's the PlayStation button plate itself that is bugged???

[@murigiwijenje6516]

@@KitaskeDarkAngel. If it works in apps but doesn’t work in game it means your Bumpers, L1, L2 or R1, R2 aren’t working. U can figure this out in the home menu by trying to cycle between games and media with R1 and L1. If any don’t work you can’t use any buttons in apps. It’s a weird issue I have with one of my other controllers.

[@ThrashinToOblivion]

Excellent walkthrough!! Works perfect now. I went and bought a new controller last night because the up button on my d pad stopped working but I decided to try this and see if it works so I can have 2 controllers. Now the original controller works perfectly. Thanks for the great video!

[@calorecechh6108]

What was the issue?

[@thepurplealpacca7353]

I used this guide to fix my modded battle beaver dualsense. Some differences were the back buttons added to the back plate connected with a wire. The guide worked and helped me fix my triangle button.

[@christiankoch116]

Awesome, man! I was just about to throw my controller in the trash and order a new one. Took me 25 min to follow your video and do the disassembly, cleaning and reassembly and the triangle button works again! Thanks a mil!

[@francyscorvera4224]

Thanks a bunch! I threw my controller from my bed when I was pulling my bed sheets and I panicked when no buttons other than the touchpad were working, this guide was extremely helpful in opening my controller and fixing it. I'd like to add that to open it you do need to apply quite a bit of force, as I was scared of pulling too hard, but I think the hardest part was just that, the rest was easier :))

[@IstvanThree]

Oh man, THANK YOU SO MUCH! Just saved me 80 bucks! It was t he triangle button for me, just stopped working. And even if I did not see any dirt, the cleaning did the trick! Feeling pretty accomplished now 😉

[@EmoAdam0312]

Oh man!! Thank you so much! You literally just saved me $70 and a trip to the store! I dropped my controller recently and the d-pad stopped working, after opening it up and cleaning everything... BAM!! Like brand new!

[@NosyHausfrau]

You made me the hero of the house. My son dropped his controller today and we thought it was toast .Thanks to you I was able to carefully disassemble it and see that the cover of the buttons had shifted. I cleaned everything as you instructed, put things back in place then figured it was a fun but futile experiment. It FIXED the controller! A million thank yous!

[@ricolacoughdrops587]

Have to say. This is the third video I've used officials your channel to fix my controller. Every single one helped amazingly. I love these. Don't stop making em!

[@Peppefrate-me4po]

My X stopped working,could do litteraly nothing not even select my account i was scared i would break something but thanks to this guide now it works,thank you so much man!!

[@ReapersKid07]

Thank you for this, I lost one of my most important buttons for several of my games and this just saved me

[@michaelcastle5354]

Thank you! I dropped mine, and afterwards I noticed my dpad down button wasn’t registering. Worried that I’d broken it forever, but this cleaning method worked perfectly. 30mins, zero cost, so happy

[@moonqrs]

Same here

[@ReapersKid07]

Guess down on dpad is a common issue with these lol, same problem

[@CrowPilotGames4Life]

​@@ReapersKid07 Think you're right. I just found this site after the downward button on my controller stopped working. Especially annoying as I'm playing AC ODYSSEY and can no longer summon Phobos! SMH.

[@michaelsimms6027]

Thankyou so much! My controller works again! I was literally at the store about to buy a new one and my 9 year old son told me to try and fix it before I just replace it. I found your video and got to work. After about 25 minutes of deep concentration I had it back together and it actually works!

[@travishawkins5726]

Just dropped my controller and the up D pad wouldn't work followed your instructions and cleaned it and it started working again. Thank you for the vid!

[@akumaadark]

Thank you so much! My son threw my controller and resetting it didn’t help until we eventually got it on and realized the buttons weren’t working. As soon as I closed it up it started working again like new! Thank you!

[@JadenAlvizures]

Hey just wanna thank you so much for the fix, my niece was globbing on my controller when I went to work and I came home to find the triangle and square buttons not working - but this saved me $70 bucks

[@mrdabbermurker1281]

Thanks to this video I saved money on not buying a new controller d pad and the other buttons wasn't working I replaced the sensor film on the buttons that fixed the problem

[@rafatomaszyk5140]

Wow, i was pretty sure that something cracked inside of my controller when it fell down. Not giving much of a hope i followed your instructions sir,suprisingly nothing was broken and everything looked fine but i cleaned tracks it with alco and after i put every part together, turned my controller on and it worked. Thank you very much for your video, I saved some money on service 😀

[@marcosgamino1039]

This helped tremendously and saved me 60$ took me 30min to get it all finished. Simply needed a cleaning after 2 years lol

[@bruhgetoutpls3259]

The triangle wasn’t working on my controller but it’s works thank to this video. I’d recommend it to anyone since he detaches and reattaches them

[@playerno1012]

You're a legend really needed this tutorial. Triangle and left D pad buttons were dead now they work. Thank you so much keep up the good work.

[@bruckmancreative8143]

My down button wasn't working and I hate that I'd be paying half a controller or more in shipping to Sony. Followed your video and it works like a charm. Thank you!

[@EdoTensei404]

I was so happy with the results. Just did my controller and fixed my trianlge button and my right directional pad button! Thank you!

[@BruceJay]

Thank you man you saved me from buying another ps5 controller because I dropped three of them and some of the buttons have stopped working and I can finally play thank god for this video

[@jacksonphillips8026]

This video should be the only video that pops up, super informative, solved my problem, and saved me $70. Thank you

[@annaanastasia2564]

Really appreciate your efforts, I’m so thankful to you, my X button wasn’t working so I followed your video step-by-step and fixed it, it’s working perfectly now. Thank you very much.

[@KingBen222]

My controller was working on the home screen but not anything else. So I found this video and you showed me how to open the controller up. I figured out there was a ribbon cable loose that made the L1 button not work so I reconnected it and sure enough it works now. My son is so happy. Thank u for the video. U got my sub now for sure!

[@thislstheonlyheavenwemakei4489]

This was so helpful, i cleaned up my Dpad which was getting stuck because of spilled coffee. I did this fix just now.

[@niccs9170]

This video is legit, I had a modded controller where I put in led lights and then my Y button stopped working, after this it began to work thanks a ton

[@chancehensley8505]

Got the new GoW controller so it was built a bit different my down button on D pad didn't work but took apart didn't see any issue cleaned anyways and now it works! Thanks

[@evanking1071]

My up button doesn’t work for mine (not GoW version tho)

[@theoriginaltech019]

Well done man! Saved me 280$ by letting me fix my own scuf reflex when it stopped working! Appreciate you!

[@GamingRobioto]

Thanks, I fixed a faulty d-pad on my Controller by just taking it apart and cleaning it. Been broken for 2 years, now, after a clean as well, it's as good as new

[@xMrHulx]

thank you so much this worked and helped and saved me some money , make sure when u guys do to be careful with the wires because i accidentally ripped one out and have to soldier it back together.

[@luckygun2140]

Before i watched this video i didn't even how to take that thing apart but now im making money fixing controlers thanks bro 👌

[@S1thLordB3ast]

Just saved me $75 sir. My X wasn't working, and I just rotated the plastic thing for the buttons. Definitely got a like from me 🙏🏽

[@emotionallyconnectedguy]

Thank you so much for all your help. You're an angel sent by Gods. :)

[@mattsnoopy80]

Worked for me, thankyou .... I used sterile alcohol wipes from first aid kit...magic. my son is happy 😊

[@JDdeathcore]

I literally cant believe this worked and that i was able to do it. My x button was opening the ps5 menu and i took it apart cleaned it with alcohol and put it back together and it worked perfectly fine!

[@jayz6008]

The triangle button wouldn't work for my little brother's PS5 controller so I followed this and it worked. I believe those plastic pieces around the buttons came loose so I just pressed them back into place

[@SilverEOD]

Awesome video! Excellent and simple instructions! My controller fell off my table, and all the buttons on the right side stopped working. Following your video, I got it working again in no time! Thanks!

[@MrGuest442]

props to any of you who are able to remove the screws

[@pineappledino]

Thanks so much! With your tutorial I fixed 3 broken controllers and saved $180🙏🙏🙏

[@AlleyCrockett]

Fixed my “up” on the d-pad not working. Great video

[@youngfrantz5109]

Maaaaaaannnnnn you just saved me $70!!!! Followed your directions step by step and now my controller is back to 100%!!! My triangle button wasn’t working. Opened it up, cleaned up everything with alcohol. Wasn’t any debris or dust. The sensors didn’t even look like they needed to be cleaned. But my triangle button now works. Can’t thank you enough. Thank you!

[@i4Detailing]

My up/dwn wasn’t working in my Dpad for weeks so my new controller arrived today. I have just found this video and fixed my old controller 😅 Why didn’t I find this video weeks ago ! Thanks mate.

[@thekingfather5745]

First off, thank you so much! You made the absolute best video for this procedure! You walked me through this with ease and I had my controller up and running quickly! I’m my son’s hero of the day thanks to you! Gonna check out your other videos to see what else you can potentially help me with! Thanks so much!

[@GhostConz]

Bro this is literally the only channel that helps with me tons of my PlayStation problems. Thank you so much man, you deserve more recognition.

[@epelzer2953]

Thank you very much! My ‘X’ button wasn’t working anymore. If it wasn’t for you I would’ve bought a new controller, but even though I thought it was never going to work when I looked at the controller completely broken down it somehow worked. Thanks a lot!

[@Griggles]

so glad to say that i just canceled an order for a new ps5 controller, thanks to you i saved $80

[@GhostRiposte]

Wow, I thought my controller was done for! Fixed the down D-Pad button doing this, guess it just needed to be wiped off, thank you!

[@ninjakleenex119]

Didnt fix my controller. X button is still bringing up the home screen. I love how they rob us so easily. Thank you for the tutorial though! It helped a lot getting to learn how to disassemble and assemble

[@gtagamerman1234]

My X button wasn’t working and after cleaning with rubbing alcohol it works again! I had already had to do this with ps3/4, but I never had taken the new one. Thanks man

[@pagman8489]

Man you are a savior did everything you said i had the uper direction and right direction not working since my little nephew dropped the controller i didn't even to clean it with alcohol just blowed gently on it and wiped it with a tissue and it works like it's new thank man

[@DelFreaky]

I just successfully disassembled, repaired, and reassembled my PS5 controller! Thank you so very much!

[@joshmetcalfe7454]

My son is now a very happy little guy thank you

[@scyhte82]

Yes! My X-Button is working flawlessly again. Thanks for recordings this. :) Edit: After a few months, the problem reoccured. Thinking if a conductive pen would help make the fix more permanent. Was definitely the last time i bought a Sony controller. PS4 and 5 Controllers are complete garbage. :/

[@ttay23slayer]

Really detailed and quick. Managed to fix my d-pad button without much hassle. So easy even a 16 year old like me pulled it off by myself

[@jacobbrown2630]

Three buttons didn't work so I got a new one and didn't work. I ended up just using a ps4 controller for the next few weeks until I found this video. Thanks bro

[@zekeargentine2544]

7 months later still saving me 70 dollars thank you so much

[@ellybaby13]

Dude!!! Thank you sm! This worked for me. My controller would turn on but only the joystick will work; nothing else. After following your videos instructions I was happy that it started working. Idk if it just needed that cleaning but whatever it was it worked!!!

[@jermeljames8069]

My X Button And Circle Button Was Stuck This Video Helped Me Out A lot Saved Me 70-75 Bucks To

[@famchristoffer6673]

Thanks for sharing these steps. Hardest part was getting the backcover off due to the strong lids at the side near the L1/R1. Saved me €70. I'll buy you a bear ;-)

[@hollowfiedhope5262]

Wow liked and subscribed my triangle button did not work for some unknown reason playing ghost of Tsushima I didn’t see any dirt grime no button sticking but I did this tutorial and you just saved me 70 bucks thank you 🎉

[@RobertStaynings]

This needs more love, excellent tutorial and helped resolve my X button not working... Amazing fella you are a life saver :)

[@mindmonster8665]

Thank you very much!!!! You saved me $70 for one button. Great video for first time controller disassembly. And cleaning with alcohol seemed to work. Weird that I was just using my controller, put on charge, took a smoke break, came back and up on the d-pad stopped working. I tried the controller reset and deleting from Bluetooth devices. Cleaning worked for me.

[@prabhat098]

Tried this , worked for a day then went same . I think replacing conductive fild will do the work for me

[@akramy3200]

Thank you so much...Brand new controller and X button stopped working. My son is happy now after following this video. Appreciate that!!!

[@Rollin21h]

Fixed my d pad down, thanks. However the white plastic wasnt on my controller, but it made things easier it seems like.

[@AwakenedBelngs]

Woke up this morning and my brothers controller didn't work but this fixed it! Thanks for the video!

[@jeremyadams-f1r]

Honestly I pulled this video up and instead of taking apart the controller and maybe messing it up I just hit it on the side and it fixed

[@Dansmit48]

Thank you so much my right dpad button wasn’t not responsive now it works great again.

[@fatboy4503]

Absolute hero! D button was not working, followed the video everything working nicely now, thank you!

[@thetexan1011]

I dont have this exact controller, mine was different right after you pulled the board out, so i just stuck everything back together and it fixed my dead buttons and stick drift, don't know how but it did.

[@Darkdreadz]

Wow not only did I fix my controller from not working now I’ve also learned how to take my controller apart and fix it on my own thanks very much video was very helpful

[@gefadjajakusuma8210]

This is actually worked for me, thank you so much. I didn't have high hopes of fixing this since I seem to have a technology curse and disassembling a PS5 controller seemed daunting, but I'm glad I went through it. Very well-made and detailed video, thank you!

[@sanketg10]

Worked flawlessly!! I spent over an hour doing this but can’t believe this worked. Great work man!

[@AexoeroV]

Thanks, not 15 minutes, it was more like an hour for me but i fixed a mushy square button that worked but you could not feel making the click on contact, this fixed it!

[@iamjohnwicksdog]

Thank you dear Sir, I had this exact problem, and by cleaning the contacts and making sure the little wire touches the board helped me.

[@nrreno]

THANK YOU SO MUCH. I wasnt able to play on my ps5 for a few weeks because some buttons werent responding so I was saving up for a new controller but you saved me!! TY

[@videoDKNY]

After a hard fall nothing worker, but after disassembling and putting everything back my controller works!

[@Trebor508]

I’m not sure how this fixed my controller but it works now. Thanks for the help.

[@seifdakrourytv]

Wow this actually worked feels like I can start a successful controller tech repair business now and get a masters in computer science thank you! 👌👌👌👌

[@parodysrivas]

I helped, thanks a lot. For some reason, my controller was ever so slightly different layout inside, maybe a different model but not too much trouble.

[@JaiMoney123]

Not a troll comment.. your video helped me my triangle button wasn’t working so I took the whole thing apart and wiped it down with 91% alcohol and put it back together and that’s where the problem happened because now I don’t have a share or pause button 😂😂 tomorrow I’m gonna try again on my other controller it works on the menu but not the game itself