Person-Centered Counseling Role-Play - Coping with a Work Related Stressor

This video features a counseling role-play in which person-centered therapy is used to help a client (played by an actor) cope with a work-related stressor. The role-play attempts to demonstrate being non-directive with both words and non-verbal behavior by using encouragers, reflections, and paraphrasing.

[@moodifull]

This role play of the Person-Centered approach is used exactly how Rogers intended. The use of reflections by the counselor enabled the client to come up with his own realizations and solutions. He was able to think his way through on his own and did not have to rely on the counselor for a push in a certain way. The counselor bring no directive with the client also aided him in feeling more empowered about his situation. I really like this approach as it makes the client the one in charge and I feel that is how the client should be, they know what needs to occur, they just need the open space and encouragement to get there which is what the counselor provides.

[@christas2863]

It is quite amazing to see a client work through their problem in real-time by using this method. You can see it click while they are processing what they are saying.

[@Mithrandir69]

Five years later, and I'm just wondering if Jill ever got what was coming to her.

[@Chris-gf5yd]

7 years for me

[@andriafranklinarballo]

😂

[@siewhooke1926]

She’s in therapy talking about how Carl is such a hard task master and it’s making her stressed and it’s affecting her ability to work. 😂

[@likearshi01]

😂😂😂😂

[@kassietrala378]

I find Person-Centered to be very affective form of therapy. The therapist used active listening skills, clearly showed empathy and unconditional positive regard towards the client. The main thing about this type of therapy is there normally is no use of questions, which I will have to say this is a prime example of that! I cannot imagine a counseling session without questions, but I realized every question that could have been made was turned into a paraphrase of something the client had said. That right there is why I find this form of therapy to be so powerful.

[@PavolGabaj]

I wish the therapist was able to catch the feeling that the client has given him right from the start - "It is annoying me "(00:59s) - that's how he felt and I would love to see the therapist reflecting on that feeling that kept resurfacing again and again. That's what I would pay close attention as the client has given the feeling to me right away.

[@Sweetcourage]

I know I’m four years late but THANK YOU! I’m currently going through internship and all your videos are SUPER HELPFUL!

[@nsanenthembrane]

Right? So helpful

[@deniseswindell2175]

Dr Grande did a great job of speaking back to the client his own words through paraphrasing and reflection of his feelings. The client was struggling at times but Dr. Grande was patient in allowing the client to work through it. I found myself wanting to help the client with his struggle. Great restrain and use of silence.

[@ninastreet4630]

I like how this theory really makes the client think and find their own solution. With the counselor mirroring the client, he starts thinking of other things that could possibly help.

[@jasmiraross2802]

Absolutely, he is talking himself through options and possible outcomes and the therapist is allowing him to take that time.

[@ciaracarter291]

I really like person centered therapy. To me it really highlights the needs of the client. In this session the therapist is constantly seeking clarification. He also summarizes a lot which is essential to the therapeutic process. For a bulk of the therapy the client is speaking and or the therapy is reiterating what the client is saying or thinking. It definitely allows the client to become aware of what it is he actually needs. It allows the client to brainstorm possible favorable outcomes.This is a really good cut and dry rendition of this particular therapy.

[@clemboutry5993]

That paraphrasing was everything! Dr Grande really seemed empathic and congruent.

[@wandamixon5360]

What is amazing is watching this role-play after reviewing therapies that are directive. The therapeutic alliance is quickly established. Frequent responses including reflection of feeling and paraphrasing is utilized. The counselor also summarizes and check-ins with the client. It is the client who explores possible solutions, makes a decision, and encourages himself that there could be a potential positive outcome without any direction from the counselor. The client feels relieved at the end of the session. It's fun to see the benefit of Person-centered therapy.

[@jackiedeleonardis1153]

As I was watching this, all I could think about was how on point it was with everything that I have learned about Person Centered Therapy. Dr. Grande was empathic, paraphrased, and reflected feelings. He showed that he was listening to the client and was present in the session. Even when the client was clearly looking for some advice, he didn't offer it, he sat with the client and then paraphrased. In doing this, the client was able to come up with his own solution.

[@marisamaguire8136]

As mentioned in prior videos, I really appreciate Dr. Grande’s demonstration of each theory being implemented into a counseling session. I can acknowledge Person-Centered Therapy in that it allows the client the time and space to express themselves freely, without interruption or imposing thoughts and solutions by others. But rather, it allows the client to come to his or her own conclusions by simply talking out their problem, and having their own words be translated back to them by the counselor, overall permitting the client to become more aware of their thoughts and feelings. In doing so, the counselor is able to utilize the basic listening skills of paraphrasing, summarizing, reflection of feelings, etc. allowing the client to feel heard and understood.

[@JoeDirt-el2fr]

Dr. Grande displayed excellent active listening skills. The client was having a hard time with stress at work, and obviously needed to vent about it. Grande allowed him to answer his own questions and express himself completely. Active listening along with the reflections and encouragement helped this client find out what he needed.

[@amandavalentino8182]

Dr. Grande- I enjoyed this role-play specifically as it relates to the first year of our course work. I really liked the use of you BLS skills, your attending and empathetic relationship really shows. The client is very comfortable talking to you and you can see the shift in his body language. You were able to probe and clarify properly through out the session has helped the client see the end result. I felt that the client was truly heard within this session.

[@dHunter94]

I really appreciate Dr. Grande’s use of the BLS in conjunction with person-centered therapy, more specifically the reflection of feelings and paraphrasing. With the emphasis on these two tools, Dr. Grande is able to assist his client in putting into words his feelings regarding his challenges at work as well as paraphrasing what the client is saying to assist him in finding his own solutions. As a result, the client is feeling heard and understood. Dr. Grande did an excellent job of emphasizing the person-centered theory by placing all of the focus on the client and his feelings in an attempt to help the client draw his conclusions and create his own solution to his challenges.

[@chelseareeve36]

I find that Dr. Grande skillfully balanced reflecting back client's key words, statements, and feelings while also placing verbalizations into conversation that either sum up or provide further, deeper understanding of the client's statements. Dr. Grande was able to utilize silence to allow the client to further develop his thoughts and feelings to create his own solution to a previously "unsolvable" problem. I enjoyed watching how the basic therapeutic skills come alive to allow the client to self-actualize and feel more confident in pursuing his idea to explore another way to approach his problem.

[@Zozo-yg5zv]

I love the core features of this approach - the genuineness, empathy and positivity between both the therapist and the client. however, as a client I would personally find the continuous paraphrasing of stuff I said quite frustrating🙈I feel like I need a lot more direction lol, so I'd have to combine PCT with another approach to make it match perfectly. so thank you for the video!

[@marissabarnes4084]

The client had full control of the space and the session. Dr. Grande was very empathetic towards the client's frustrations about his coworker. As he opened up and continued to express himself, the client seemed to work through his issues and create a goal or a solution for himself. Dr. Grande also demonstrated a few listening skills that kept the client going.

[@jessicavickers3946]

I agree Marissa that the client came up with his own solution with minimal help from Dr. Grande. By Dr. Grande utilizing the skills and techniques associated with person centered therapy, he empowered his client which resulted in the client feeling better than when he came in and the client leaving with a potential solution.

[@johnchristinadarwin8477]

I really enjoy person-centered therapy. I like how the client is encouraged to think through their situation and come to a conclusion. Dr. Grande just listened to the client, was attentive, empathetic, and reflected the client's feelings almost effortlessly. The client kept circling around scenarios until he found a good way to bring the issue to the attention of his bosses.

[@kristiewatunya2699]

The therapist is clearly present with the client. He demonstrates authenticity and working with the client to help address his concerns. He does a good job at validating the client and showing empathy. I like how he expresses concern for the client and is utilizing open-ended questions.

[@dewilew2137]

I came here for a Crisis Intervention Assignment. I can't get over young Dr. Grande looks! So many of my professors have assigned work that includes links or references to this channel, but I've been a fan long before. Thanks, Dr. Grande!

[@RyanPclifton]

it was cool to see how the therapist paraphrasing and summarizing what the client says at times led to him finding out potential solutions for himself. this was also a good example of how the paraphrasing and summarization process works. On top of this, the therapist was effective in reflecting feelings which seemed to have made the client more willing to continue talking because he felt understood

[@adambrowne332]

This video was a great example of the counselor using the basic listening skills of encouraging, paraphrasing, summarizing, and reflecting feelings to help this client rethink his issues. The counselor is not directing the client in this video, rather the counselor is using the client's words to reflect back what the counselor is hearing and understanding. Because the client knows that he is being heard, he can explore his issues more in depth. The counselor is providing unconditional positive regard/acceptance, empathy, and genuineness to the client. This allows the client to take responsibility for themselves and the self-exploration process, which leads to a deeper understanding of the self and positive change.

[@tamarabakergibbons5715]

It's easy to assume that one seeks therapy because of big life-altering situations. I like how this client's challenge wasn't like that. The client decides what is important to talk about. His issue was treated with great concern and warmth, which is person-centered. If it's important to the client, it's important to the therapist. He wasn't led anywhere and the client was able to navigate through the problem himself. Thank you for the video Dr.Grande.

[@jessicavickers3946]

Wow! It was just like being in strategies! Dr. Grande did a great job at allowing his client the space to process his thoughts, feelings and potential solutions. He used the three core components of person centered therapy, congruence, empathy and unconditional positive regard. Dr. Grande reflected feelings, used good attending skills, encouraged and picked up on the salient themes of the session. One thing that stood out the most was Dr. Grande's use of silence. Something Im not so good at yet!

[@elizabethvarghese5511]

Is there anything to improve in this counseling session?

[@brandiependergast5865]

This was a great example of Person Centered Therapy. Dr. Grande used paraphrasing, summarizing and reflecting in a way that was very easy to see and understand. The client needed the space to think and talk about his issues and this approach allowed for that. This showed a great dynamic between the client and counselor relationship as well.

[@kaitlynforaker9832]

This therapy style allows the client to express themselves with the guidance of the therapist. I feel that the therapist is there to show empathy and compassion with the client. This person-centered style give the freedom to the client to talk about their problems with allowing the client to solve their own problems.

[@virginiamurrey9139]

This role play focusing on person centered therapy really uses good techniques of encouraging the client through his stress focused circumstance at work. It is a well displayed example of how to use this type of therapy, and is really helpful by offering understanding and insight.

[@brittanyhoffman8068]

The counselor in this role-play does a wonderful job in reflecting how the client is feeling about his struggle at work. The counselor makes sure that he is not directing the client on how to solve his problem, which allows the client to develop a possible solution on his own that he believes will be a step in the right direction to help his situation. The counselor speaks briefly within the session and allows the client to have time to think about the situation that is bothering him and work through how he could solve it.

[@oliviahylton9430]

I can appreciate Person-Centered therapy and the space it gives clients to truly feel heard and understood by the counselor. The unconditional positive regard, congruence and genuineness the client receives through the basic listening skills can be used no matter what theoretical approach is chosen by the counselor, as reflecting, paraphrasing and encouraging have been demonstrated through several role-plays Dr. Grande has recorded. Particularly in the video, one can see that Dr. Grande was listening intently based off the accuracy of his reflections and paraphrases. The ability for the client to hear his own ideas through the voice of the counselor enabled him to create his own solution and goal while becoming more aware of his feelings regarding his work-related stressors.

[@rachelnewberry1089]

When the client first came into the session he came in frustrated about his coworker and their inability to do their work on time. It seems like this issue has been upsetting the client. As the client spoke, Dr.Grande paraphrased and reflected his feelings, which helped him reflect on the issue himself. You can tell as the client continues through the session he is able to find a solution to his own problem. It seemed like this instilled confidence in the client and helped him take control of his situation while sticking to client-centered techniques.

[@abhishektyagi8182]

Amazing

[@jackieslavin2150]

I liked this role-play. I think it was a good example of Person-Centered Therapy at work. Person Centered Therapy is all about the client. The client is in control of their goals and their life. Dr. Grande was very non-directive, in accordance with this theory. He reflected things back to the client, but never gave advice or set goals. He let the client do that for himself. I really like this therapy.

[@remygooch1393]

This session reflects a simple way for a counselor to encourage a client to self-reflect on their concerns which can lead to a solution produced by the client. Many of the questions asked by Dr. Grande were closed-ended that reflected something the client said and allowed for them to experience further consciousness of what they were feeling. Dr. Grande was empathetic and very attentive toward the client, showing that he was listening and feeling what the client felt. He also made good use of silence which benefits the client because in this session it is seen that the client was really thinking about how he can come to a resolution, which he came to with the help of Dr. Grande's encouragers and reflections.

[@mariancounsellor]

I wish I had clients who were this talkative and explained the issues like this. Maybe it’s a UK thing but majority of my clients are very quiet and it takes a lot to try to understand what the issue is before helping them to work through things.

[@Petuacapturesit]

Maybe establish rapport with them based on something that really connects with them? Have you tried that? 😊

[@JamieB]

Dr.Grande did a great job using attending skills giving the client confirmation, paraphrasing and using attentive body language. It was clear to see that the client was in position to lead the session in a manner that was most comfortable for him. The client chose the direction and pace of the session. Since the client was the one with an issue it was good that he was able to determine what should be focused on since the counselor can not decide what the client’s experiences have been. The client came up with some possible solutions while collaborating with Dr. Grande. Since they were not forced upon him, it seems that he will be more likely to try them out.

[@rebeccafalter2206]

This is what I imagine most therapy to be like especially when it isn't specifically focused on a disorder or illness. Listening to Dr. Grande use person-centered with this client and situation was so smooth and he made it look so easy. He let the client talk, progress, and problem solve on his own by only talking occasionally in order to emphasize something that might have nudge the client in the right direction. Now what I need to learn is what is the right thing to comment on and what information is less important.

[@andreanichols7950]

Listening to this session and the client is really doing the work. The active listening and mirroring were good in this session also.

[@sagaottosson9083]

Thank you for uploading these therapy videos. I am going to start following your channel :)

[@MrMattias87]

I think this a great demo on PCT. Often I've been told for my counselling course that we have to control our urge to jump in to help the client because the client is the expert because it's their experience that they're sharing. It also helps us to apply our active listening and observational skills and ask questions when needed to validate the client. All part of therapeutic alliance. PCT demos that perfectly.

[@nurmiasarah5393]

among all of the theories and therapy sessions I've learned so far I think this therapy is the most easiest and preferable for me

[@ashleymogle2700]

This role-play does an excellent job of highlighting the nondirective approach that is inherent in person-centered counseling. Throughout the entirety of the session, Dr. Grande spoke very little and when he did, it was really only to reflect the clients emotions and ideas back to him. However, although he spoke little, his interest in the client's well being was palpable. Competent person-centered counselors give very minimal direction within a session, and believe that the goals and objectives of a session should be determined solely by the client.

[@emilytwomey7817]

This theory was definitely interesting as someone learning about counseling, as we are learning a lot about the use of reflection of feelings and attending, instead of the use of questioning. This role play demonstrated what it would be like if we focused on those skills remotely. The counselor was involved minimally and relied heavily on restating basic ideas and reflecting feelings, which he pulled from the client. I think this would be a great technique to use for someone who is comfortable with talking and is able to self analyze; but hard for a client who is uncomfortable or very lost.

[@zureezee1887]

I totally agree, I see how it would be a flop especially with clients who are not very verbal, or who need a little directive to be able to talk about their concerns or if they are not able to self analyze. It is a very effective technique to use to work on the basic skills and listening skills.

[@captainman2clever351]

You misunderstand person centred counselling

[@williamwagner827]

Dr. Grande shows us in this session the basis of counseling which is person centered therapy made popular by Carl Rogers. This style of counseling focuses on the clients feelings and emotions and helps the client by providing and ear for them to vent to, as well as some small amount of guidance to allow the client to find their own answers to their problems. Dr. Grande does a great job of using active listening skills like reflection of feeling and paraphrasing while also allowing the client the space and time to talk through things on their own.

[@veronicabetz9452]

The counselor showed the client empathetic understanding through attending behavior, and active listening skills. Surprising, the counselors use of minimal paraphrasing, reflection of feelings, and open-questions were very effective because the client eventually came up with his own options to his dilemma, and responded that he felt better.

[@kaitlynsantola433]

This role play provided a great example of how to use Person-Centered Therapy. The client did most of the talking and working through his issue with work. The counselor was very non-directive and only stepped in to reflect and to clarify what the client was saying. The counselor was very genuine and used short questions to reiterate what the client was saying. The client seemed to benefit from being able to have a role in problem solving and working through different options that would help him resolve his issues.

[@kiaraclayton5086]

Dr Grande set the tone for the session. As the client spoke he started to mimic the way Dr Grande hands were. At first the client had his hands closed but he just seemed more comfortable and like he was being heard. Dr Grande didn't have to say much but just BE with the client and as the client was talking it was like he was figuring out his own solutions and alternatives without being guided but just not judged.

[@angelinastanton7996]

It was easy for me to see how the non-directive approach was different from using a direct approach in prior counseling videos. It was also easier for me to see how the counseling sub-techniques were used by the counselor, especially clarifying, paraphrasing, and reflecting what the client was expressing. In my opinion, the most powerful thing the counselor did was listen attentively to the client in a non-judgmental way. I think that this is why the client wanted to continue talking and reveal more details about his experience. I was surprised that the session ended with such a positive outcome and that the client developed new insight. In the future, I would like to use person-centered therapy, while incorporating the use of other techniques as well.

[@dewilew2137]

It's role-play. 😅

[@kikixiong6156]

This video did a good job illustrating both the counselor and the client's roles in a session with Personal-centered therapy approach. The counselor used paraphrases of the content that the client said to develop deeper of the client's story. It's helpful to see how the client wanted to tell more and deeper about the story after hearing his own story from the counselor. The counselor's position and body language showed the client that he was concentrating on listening to the client and trying to understand how he felt. The counselor gained the client's trust by being a good listener and reflecting the right content and emotions back to the client. Finally, the non-directive technique of person-centered therapy encouraged and assisted the client to think about his issue by himself and eventually came out with his own idea to solve the problem. However, I personally would like to see more of how silence work in non-directive approach as well as more reflections of emotions.

[@johnharrisjr2808]

I agree that the client was comfortable enough to go deeper into his story. I also think that the client telling his story allowed him to eventually find his solution. Dr. Grande's use of the paraphrase and reflection was right on point and the client confirmed it.

[@abhishektyagi8182]

Amazing

[@ShoreMeetsFarm]

Using skills associated with a person-centered approach Dr. Grande as the counselor demonstrated empathic listening in a non-directive manner. The counselor used encouragers such as frequent head nods, reflected client affect, and reiterated topics of client issue in his own words without losing any focus or the theme of client’s narrative. The counselor was careful to allow the client to drive he session in that he followed whichever topics and tangents the client wished to explore. He even checked with the client as to whether or not he felt as though it was a good place to end the session prior to closing.

[@karaannsullivan2363]

.This session demonstrates the basic skills needed to guide a client to their own solution through carefully worded reflections and subtle encouragers. I can appreciate these basic skills which we will constantly refer to in the field.

[@robertodonati1037]

It is my impression that these techniques can be applied to the theories we have been reading in this course so far. As the video shows, the proper use of the techniques and feeling the unconditional acceptance of the counselor gave him them the encouragement to go deeper into their problems and getting a better understanding of them

[@lizconnor1820]

I agree! Had this client not felt unconditional acceptance and positive regard from his counselor, we would expect to see him more closed off and unable/unwilling to reflect on his problem to become more self-aware. Their therapeutic alliance/relationship definitely provided the facilitative conditions the client needed to come to a viable solution for his problems.

[@emilytwomey7817]

I agree and think your point about unconditional acceptance is key in this theory. Given a certain different attitude, it is easy to forsee how a counselor can seem to be uninterested or unhelpful. However by exhibiting a true level of empathy and understanding toward the client, this technique can come across as comforting making it easier to expose oneself.

[@BethBranigan]

The use of silence, paraphrasing and reflection were all demonstrated so clearly! Thank you!

[@angiedixon8017]

Aka Dr G and Jeff ♥️ I like this video because it will help me improve my listening skills

[@danieledwards6016]

I found the skills to be excellent. In the course I'm studying, they keep going on about the importance of body language. This seems to be lacking here. This style would suit my personality better, but I don't think I'll pass my role plays with this. Thanks for the video

[@briannagoitiandia9833]

I think Dr. Grande accurately portrayed person-centered therapy. While it can be argued that the client did not come to some sort of solution, I think it is important to realize that a solution may not found in every session and at times the client may need to just talk out all their options. I think this session portrayed that the therapist's role in this technique is to reflect upon what the client is saying and feeling, which Dr. Grande did.

[@johnharrisjr2808]

I think this was a good role play. The client actually said he was stuck in the situation and felt like he exhausted all of his options. Dr. Grande asked if there was a potential solution. Upon further review the client realized that he could put his complaint in a suggestion box where all of the executives will see it and review it. The client said that he felt frustrated and helpless in the beginning of the session. Dr. Grande used techniques that allowed the client to find a possible solution.

[@sarahnoelhutchinson6154]

I know this is a specific type of therapy and done well, but this is NOT the type of therapy for me. I am now realizing that the therapists I did not like were using PCT with me!! I kept thinking "Yes, I get you are listening to me...now say something that I HAVEN'T said...please!"

[@Cheximus]

Same. Had three sessions and I really wanted someone else to ask me questions and challenge me. Ironically I'm now studying PCT, but unsure if I even actually like it.... seems almost dull and boring.

[@jackiesorrells5571]

PCT allows the client to be in control. This is a powerful technique because clients can so often feel out of control. The counselor becomes almost a "mirror" reflecting the clients feels, emotions, struggles and allows the client to talk through their own next steps.

[@PavolGabaj]

I wish the feeling "it is annoying" was reflected on rather then constant paraphrasing and keeping the client in "thinking mode" as for some solution focus. It was good that the word frustrating was introduced later as it could be part of the complex feelings. But the feeling of annoyance wasn't explored at all. "Can you tell me more about feeling annoyed?" "where do you feel the annoyance in your body?". He could have find some new option but I wonder to what extend he still kept being annoyed. Keep an eye on feeling words if anything... especially if the clients are giving it to you and can name them. :) paraphrasing can be great but dont miss their feelings :)

[@johnfruits3544]

I could see how Dr. Grande used non-verbal behavior, encouragers, and reflections to help guide this client towards the support he needs within Person Centered Therapy. By saying "the options are exhausted", these are reflections that allow the client to feel heard. "This is frustrating for you" is another example. Dr. Grande's "hand to chin" posture is that of intent and interest that is non-verbal behavior showing concern and interest in the client's experience. Using "there's no other avenue" is also a reflection of what the client is expressing. This guides the client towards a more open expression of his own experience and is also non-directive, allowing the client to take the conversation where it may need to go. This eventually leads the client to his own resolve of the issue. I can see how this would work with a client that is expressive.

[@VideoSaySo]

This would have been more exciting with puppets.

[@elyshamason9813]

Person- Centered therapy is probably the least complex theory we can put into use in sessions but it requires true skill! The way Dr. Grande is comfortable and relaxed with the silence and allowing the client to explore more of his own options only repeating what is being reflected from the client. This is a skill I find myself struggling with. I often feel the need to "problem solve" in sessions when really I should be channeling more of a Rogerian approach.

[@Moonsforeyeballs]

Nice to hear I'm not alone in that!

[@angels4ever]

Great! Thank you!

[@connie27100]

The therapist is mirroring the statements back at them, mostly listening and being empathetic. However not giving any advice which is clearly what the client wants. The client comes to their own solution. I do wonder if the main problem is actually the fact that the clients main issue is that they are perceived to be less hardworking or not hitting Deadlines because of this person who is the obstacle in their mind to this problem than the actual problem itself

[@ashleymegahan5966]

There were several positive things that I noted during this session. It was clear that the counselor had a very nondirective approach, the counselor didn't give advice and didn't take an active role in goal setting, instead, the counselor was indirective and allowed the client to set his own goals, which is an important part of person-centered therapy. The counselor exemplified competent attending skills through paraphrasing, reflecting, clarifying and summarizing.

[@jillbeck6917]

A good example of Person Centered Therapy. The counselor really is the sounding board. Empathizing with the clients feelings about his issue helps him feel heard and supported. The counselor does not give advice, only reflects what the client is saying so that the client continues to think about his issue in a focused manner and come to a conclusion for himself. This seems like an easy thing to do but requires skill. To truly listen and reflect rather than respond takes some restraint and practice.

[@rebeccafalter2206]

Right. I thought it looked so easy too, but in practice I struggle to pick what is the important information to help the client and what is just extra or less important information. I wonder if this will come with more practice.

[@kristinblake9294]

Dr. Grande uses the BLS to attend to the client appropriately. He reflects the client's feelings, paraphrases and is sure to pull out keywords. He is also able to formulate statements that help the client better express his feelings. His use of silence allows the client space and opportunity to work through his thoughts and ponder on some possible solutions to his problems at work. The session is completely client led which gives the client the power he does not have at work leading to less frustration and a workable solution.

[@JamieB]

Kristin Blake You have made a good point about the client getting to feel powerful since he doesn’t have power at work. Being able to vent has given the client what is needed to release the tension since he can’t get through to his co-worker. Being client led, the counselor can rest assured that the most important points of the session were not left untouched.

[@corinneporter3425]

In person centered therapy, there is a lot of paraphrasing what the client says and reflection of feeling. In this session, the client appears to be doing most of the talking and is kind of talking his way through his problem in order to find a solution. The therapist is mostly just listening to him and adding in a comment every now and then to let him know he is being heard.

[@zureezee1887]

I think I appreciate when the client is a little directive. In this role play it felt like the client was just talking in circles, and repeating the same concerns. It felt monotonous and most likely to frustrate a client especially one who expects counselling to provide them with answers. On the other hand, it shows how effective attending and listening can allow a client to work through their issues.

[@jilliancurtis9825]

I agree, I felt that this particular session dragged a little bit. I do see the benefits to this technique though because certain clients could benefit from talking out their issues and coming to a solution on their own. And I also agree that it did a good job of showing the attending and listening skills and their effectiveness.

[@amorphousface2401]

Seems like most of the comments here are from Dr Grande’s students.

[@joseliz8762]

Dr. Grande shows a mastery of basic and advanced listening skills that are essential to a person-centered counseling session. His use of reflection of feeling and interpretation were done in such an effective way that the client was able to come to awareness to his own issue in a much deeper way and was able to develop an appropriate intervention to address his issue. Dr. Grandes use of paraphrasing and encouragers were also effective in helping the client. Dr. Grande in no way had any influence on the session or the client. He simply restated and use the available information from the client and re-directed the information in a different way to help he client come to a deeper understanding of his issue.

[@Malexa32001]

Thanks for the role play

[@jilliancurtis9825]

I can see how this approach works and I think in some instances it does, but in this session I didn't think it was as beneficial. The client didn't get very far and it kind of dragged a bit. However, the technique is one that I like and could be beneficial for certain clients like ones who are more talkative or who are used to others telling them what to do because they would be encouraged to come to the solutions on their own.

[@georginajovanovic]

Does the reflection make him more likeable because it shows he just gets him? What if the other person is frantic with doubt and anxious as this guy is really chilled

[@zaidaahida1868]

Exactly what if guy gets frustrated with his lack of input

[@mirlandedickinson5757]

Love how the client's name is Carl ! I see what your did there :)

[@plunderclat221]

When a client makes indeterminate statements like 'there doesn't *seem* (seem being the golden word) to be any solution', I don't think that your reflection should be definitive reflections such as "there's no other option...". He is exploring whether there is and thats why he said "seem". You can capitalise on the indetermination. What about "...there's frustration in the solutions we need not being obvious all the time...". There are lots of missed opportunities to hold a client down in their exploration here. I think Rogers would agree but who knows. RIP big man

[@diane3460]

I like PCT, I feel as if clients get the opportunity to confront their own issues and come to a resolve. in this session the counselor seemed to use basic open-ended questions and reflections and the client did the work. This technique can be useful for issues that are related to stress. For clients battling depression or addictions, I feel that more techniques would probably be necessary.

[@elisawhite3031]

I agree, Diane - the components of this technique (unconditional positive regard, empathy and genuineness) I feel can benefit so many clients suffering from a variety of ailments. The use of your word "necessary" leads me to believe that PCT resonates with you as much as it does for me. This demonstration specifically does a nice job with presenting the hopes of allowing the client to realize their own potential!

[@cherylchance3842]

It definitely seems to be valuable, Diane. I appreciate that you brought up the fact that this may work with certain individuals but that with other populations we may need to incorporate others strategies. Perhaps we can start here at times and then move forward and change course if this is not effective.

[@cherylchance3842]

There are certainly a wide range of things that we can try. I definitely felt more educated about the benefits of person centered therapy and what we should hope to gain from watching this.

[@robertodonati1037]

I feel that practicing this techniques extensively is the only way to incorporate them and get to use them in a very natural way. I do believe that the client feeling the unconditional acceptance of the counselor absolutely helps to share and go deeper

[@briannagoitiandia9833]

I agree that this is a useful technique for clients who are stressed and may need to just vent and get out all their frustration in a safe and understanding environment.

[@juanjosediaz7423]

so let me see if I hear this correctly...and I'm not criticizing the role play...is just a relevant question that I thought could have been asked as a pre summary of the disclosure up to that particular point and opened another area of investigation...eg. " so..you say that her putting her paperwork through in time would allow you to put yours in and for the next person in the process to do the same...so...her lateness would most probably cause you to be late as well and for the next person in line to complain to you...is this accurate?

[@lauraleslie4240]

In this particular role-play, the counselor said very little, but utilized basic attending skills and the client was very forthcoming with his narrative. PCT is essential for establishing rapport, offering positive regard, and creating an open space for the client, but I also feel that this theory alone may not be successful on every type of client. This theory may be best used initially and then integrated with other theoretical applications.

[@Moonsforeyeballs]

Although many elements of PCC are well demonstrated in this video (in particular, keeping to the clients frame of reference & not adding your own stuff in) there is very little focus on emotion and it feels apart from the last 20 seconds very cognitive.

[@pcpcpc873]

Can you expand on what parts are cognitive to you? I’d like to look back abs hear the part you’re referring to.

[@janicedixon2051]

The counselor used reflecting, paraphrasing and encouragers during this session which I felt was very effective for this particular client because it appears as though the client needed space to talk and think of another way to deal with his conflict. I agree with some of the comments below in regards to integrating theories. Using Person-Centered alone may not be as effective for other clients as the counselor says very little and the client may interpret that wrong.

[@wardellwhittaker859]

This role-play seemed to good to be true. However, I do believe that an experienced Person-Centered Therapist could use basic attending skills along with clarifying, reflecting of feelings, and paraphrasing to help a client like Carl search deeper into their situation. The goal of the client was met by the client and that was to gain hope in finding other avenues than the ones already tried and failed to get either his boss to hear his situation or to get Jill to step up her production.

[@amandagerrick5407]

Although I see how this could be effective in counseling, I think I would find it rather hard for myself to follow this kind of therapy. I like to ask questions and investigate deeper into a situation rather then just reflect, paraphrase, and encourage. However, I do see how this type of therapy could help with a certain type of client or a certain type of situation.

[@sarahjones208]

I agree, I would find it difficult to use a strictly person-centered approach because I also like to ask questions and probe more than this theory allows.

[@laurynmoffa]

The therapist utilizes the basic listening skills as he restates, clarifies, paraphrases, reflects feeling, and summarizes, which allows the client to find an alternative solution to his own problem. The therapist didn't suggest a solution or advise the client on what to do but rather, with the help of verbalizing what the client was stating, the client was able to figure out his own options. It's as if the client was having a conversation with his own conscience.

[@steveworrall5197]

A question for you all.... Once Carl had arrived at a solution, should Dr Grande have asked him what he considered the consequences/impact of his course of action might have on others? (e.g. Jill as his co-worker and his own supervisor). It could be that Jill was overworked or underqualified in her role, and now Carl is potentially going to 'stab her in the back' in front of others at a meeting? I would be very interested in your views. Many thanks, Steve

[@rbells5173]

This video shows how using techniques such as active listening and paraphrasing create an enviroment for the client to become open and share. The client effortless came up with the solution for his problem with no direction or guidance from the therapist.

[@schnibbler6085]

he does statistics, he counsels.. Dr. Grande what DONT you do!

[@lisanoland5134]

The role-play was very congruent with person-centered tenants. The counselor maintains a neutral body language and did not interject solutions. The client was allowed the space to brainstorm solutions and come to his own decision independently. I noticed that the first empathetic statement seemed to connect with the client immediately. The client even had the decision on timing the ending of the session.

[@sophieglo2]

Very good, but i would like to see an example of someone who wasnt so forthcoming with information

[@loriwardwell2957]

I found this role play to be kind of frustrating; the counselor was so minimally involved that, I think, depending on the client it could be unproductive. I thought this was a great example of how it could be useful but I don't think some questions or direction from the counselor would have led to the client not coming to some goal or action regarding his current situation.

[@trishgonzalez2693]

It almost seems as if the counselor is the voice in his head when he responds. He's basically mirroring back exactly what the client has said and nothing more.

[@DrGrande]

Yes, person-centered is non-directive. It is usually not used as a stand alone modality any more.

[@georginajovanovic]

Why does he do that?

[@sarahjones208]

I understand how this approach could be helpful in some situations however, during this particular session it seemed as though the client was repeating himself and not getting any sort of guidance. On the other hand this theory allows clients to come to solutions through their own thoughts and feelings.

[@ewhite1124]

This might not have been the right client for this approach, you're right. He seemed to want a directive therapeutic experience, but maybe that was the whole point for him - to just repeat himself and get to his own conclusion. It is evident that much patience will be required of the counselor, regardless of the type of client.

[@tyonnabrooks748]

I liked how Dr. Grande allowed Carl to essentially solve his own problem without solving it for him. I think it would have been helpful or maybe in future sessions to go over his possible solutions so that he may see the possible positives and negatives to each solution, then have him choose and option to act on.

[@gieluna8465]

I love the role play, it is the client that is talking much not the therapist.

[@ericahammond9901]

Dr grandes use of person centered therapy techniques assisted in helping the client gain clarity to how he should be handle his challenges at his job. Dr. Grande never directly gave the client any advice or his own opinions. He simply attended to the client by paraphrasing, listening and empathy.

[@lizconnor1820]

Personally, I found the non-directive aspect of this therapy uncomfortable because I use (and perhaps excessively use/overuse) questions during our counseling roleplays in class. It felt almost painful watching this client contemplate potential solutions to his problem, explicitly stating that he was lost and had no other person to turn to for advice to solve his problem, and not have the counselor provide them or provide a question to enable him to see his solution faster. In those moments, I questioned (surprise, I know) how effective the therapy is without the use of questions and advice. It was not until the client eventually came to his own conclusion and the best solution for him, that I came to understand how nice this theory actually is!

[@monicaperry13]

I find it very difficult not to ask questions as well. I think this approach would be really hard to use with someone who did not talk much, as it seems like the client here is talking almost the entire session.

[@aussiebreeze3971]

Yes, Liz and Monica. I thought the same. Also, it would be difficult to use this technique with a resistant client. I see this technique being best used with a client who needs to "talk out" their thoughts. Sometimes we think so much, but once we say something out loud it sounds different. Allowing the client to follow his/her own train of thought would be great in so many areas. Allowing the client to feel heard without interruption and likely to come to their own "ah-ha" moment would be quite empowering.

[@amandagerrick5407]

I agree, Liz, that it was difficult to watch the client contemplate and go through a million ideas in his mind during this session. I found myself wanting to intervene and ask questions. In contrast, it was cool to see the client walk himself through his situation.

[@angelinastanton7996]

I also found this approach to be a bit uncomfortable. After watching other prior counseling role-play videos, I expected the counselor in this video to be more direct in his approaches. However, I did not realize the significant difference of having a non-directive approach at all times in person-centered therapy. I also was unsure of the effectiveness of person-centered therapy in counseling. However, the client did have a positive outcome and felt that the counselor helped him. I see now that sometimes, all we need is someone to listen. In addition, the counselor made excellent use of clarifying the client, reflecting his feelings, and paraphrasing his thoughts.

[@georginajovanovic]

I notice he is not judging and seek to ask for help

[@jessiejinlong7892]

Me watching this while suffering from my degree

[@kcp0829]

This approach wouldnt work for me. I prefer conversation with something addsd from other person not just restating everything Ive said.

[@steph7738]

1988 threw up all over that room!

[@Malexa32001]

Something in the user tells me he is way too passive, he must talk to his supervisor and her supervisor, request a face to face with tho boss. Period. She needs to be given a warning, and disciplinary action.😊