EXTREME CUSTOMER SERVICE - POWERSTROKEHELP.COM

[@normanstegall3226]

I sent my truck to these guys and they did a great job I cant say enough about the work they did !!

[@andrewhatton1606]

I want him to do my 07 f350

[@jameshenry3530]

I love how Bill and Mikey finish each other's sentences. It is fun to watch how well these two work together.

[@curleepubez3998]

James Henry they also finish on each others backs.

[@casewebb7762]

Bill and Mikey, your integrity and knowledge is so very much appreciated by all of us Diesel junkies. Thank you.

[@oby-1607]

That truck had as much oil as my Kenworth has in it normally. You are so correct in that the other mechanic made diagnosing this so overcomplicated instead of sticking to the basics. You guys are true professionals.

[@silassmith354]

Bill Hewitt, the legend himself. He will definitely be inducted into the diesel maintenance hall of fame. What a champion!

[@sublime12201]

I love watching all the powerstrokehelp videos, I paid 10k for an 05 with a so called (completely rebuilt 6.0) needless to say that was a lie . My truck runs awesome.. just has smokey blow by..and smoke from exhaust pipe.. as a disabled veteran on a fixed income. I can't drop 10s of thousands on shops.. bills videos are invaluable.

[@dontaylor2965]

I bought the truck that was in the video big ugly that turned into big sexy. My hats off to Bill and Mike. Mike is one hell of a tech. I've had some small issues with my truck and they have handled it above and beyond taking care of those issues. They do stand behind their product. I know that if I had bought my truck from a used car salesman elsewhere, if I did call them with problems. I would have been directly told that you bought that truck as is and they would have gotten a big chuckle out of it. But that's not how bill and his business practices work, he stands behind his product and his work and I am truly impressed. Impressed enough I'm going to buy another one from them.

[@JBSTOPJBSTOP]

You can’t expect someone or any dealership to be responsible for what happens to a used truck. It makes no sense. Dealerships get the trucks in just like they are. They don’t go causing injectors seals to leak or have to fix anything on a used vehicle. Hell I bought a 2012 6.7L & 3 weeks after I smelled coolant. Never seen it drip or could find a leak. So I googled the problem & there it was. One after the other. Said the same thing. Even back through the 6.4L . Bottom driver side corner & there it was. They mounted the radiator to the frame so when you go across an uneven surface that twists on the truck it twist the radiator & splits the seem then it leaks. I bought a warranty so instead of $1800 it cost me $200. Most change the oil & filter & there’s no problem then someone buys the truck & who knows how they drive or treat the truck. Plus they are machines & machines parts wear out. How can you expect a dealership to be anymore liable than the new owner. That’s why they offer a warranty. This guy was well beyond doing his responsibilities for this truck. Then he is out all the money for sending parts not needed because the customer took it to a mechanic he chose. I’m sorry but I would have told this guy to kick rocks because there’s NO WAY anyone who buys a used vehicle should expect a salesman or dealership or anyone to be responsible for that truck as soon as it leaves. All that & the customer doesn’t want the truck. Well too bad you can trade it in & get about whatever he spent on parts & labor plus pay so much per mile for wear per say. He would go broke if he does this much at all.

[@darkwaterblue]

Mikey is like the Powerstroke Rainman, hes amazing >

[@spk9grsch]

That's a lot more that 82 toothpicks, Ray. Rainman 246 Total How Many Sally Dibbs: 250 Pretty close Sally Dibbs: theres four left in the box

[@n10cities]

Definitely, definitely too much oil.... LOL

[@3374jj]

Troubleshooting... A rareity in today's mechanics... Just like the kids at autozone, if it's not on the computer, it doesn't exist...

[@volvo09]

3374jj _ and even if it is on the computer they just slap parts on because "the code said so"... Do some diagnostics and find out if it's truly the issue!

[@Mikeywil0003]

Its a shame. Even in gas burner land, you don't know how many times I have seen vehicles that have VVT codes, that they have changed solenoids, cam gears, timing chains, etc, but never checked the oil. Anytime I troubleshoot something, I seldom start with a scan tool. OBD2 codes can really have you chasing your tail sometimes, and I'd rather approach it from a symptom cause/effect angle. One thing these "plug-in" technicians never learn, is that OBD2 codes are just clues. I have yet to see a code that 100% means change such and such part, and its fixed.

[@moneygrip4464]

3374jj I find the problem is people don't want to pay diagnostic charges. They think the code reader is the easy answer.

[@randyvinson7928]

3374jj you can go to wall mart and by a 20 or 40 dollar cheap code reader that's better than auto zone

[@davidlastoria3341]

I absolutely love my Foxwell code reader. It does everything, and is easy to use! The same with my Foxwell battery-alternator-starter tester. So accurate.

[@jamesworsham2312]

That's crazy how a little thing that too much oil in a diesel will cause Havoc and so many places. Superb diagnostic and superb technician you go Mikey. You're the cat's meow haha

[@txnrik]

Bill, we talked two years ago. I love this film, regarding your philosophy on customer service, most especially. We follow the same concepts especially regarding warranty work. Mike did a truly great job there. great job.

[@billramsey8695]

I cannot wait to own a truck from your job. And I will one day. You guys are the best. Thank God for somebody with knowledge and wisdom like you guys. Stay safe and God bless

[@mrgz4950]

Quality stuff right there... Good to see HONEST true mechanics still exist.. Was feeling a bit alone out there . Lol. My advice and motto is.... If you don't know, Just don't. And those who don't know, just shouldn't! Great stuff guys!

[@jtnoodle]

That slowing, tugging feeling at 70mph was probably all the windage being created by the crankshaft slinging and swimming high oil.

[@winehead99]

You guys did right by the customer, above and beyond. Nice to see true professionals with integrity.

[@rrcoster]

That is for sure extreme customer service and well beyond that id think most mechanics would ever do. It a shame where the customer took his truck to had such neglect mechanic that failed to check the most basic things such as fluid levels. Very understandable on expanding business as that where quality can suffer. To bad there wasn't more Bills like you kudo on your successful business. Yup you can't make everyone happy but you can do your best of your ability.

[@chrissannes1348]

rrcoster usually in a shop they have a check list of some kind. So when the vehicle comes in they can mark down fluid levels and such. Apparently not at this one....

[@tiko4337]

I’m a nut about not trusting anyone wrenching on any of my vehicles but if Was close to you y’all would be doing my service. Thanks for the video Bill and Mike

[@joekafara]

Bill you're a blessing, I have a 2012 Ford F350 6 7 35000 miles on it, just replace the fuel entire fuel system!! That was around 29000 miles due to water in fuel!! Not covered under warranty it was my bad!! October it was out of warranty, but before that check engine light was on, took it to the dealer still under warranty, they had it for a month, told me that regen box was the problem and I would have to gut it, do EGR Delete!! So here we be in March out of warranty, 35000 miles, I do an oil change get 26 quarts of oil out of it, I was shocked, I called the dealer mechanics that I knew, I even got on KZbin, you didn't have a video on that then, but anyway installed a new filter, put in 13 and a half quarts of the recommended for 10:40, change the fuel filters, and away I went, 3 days later driving normal pace engine starts knocking, in my Infinite Wisdom I assumed it was a connecting rod, dealers trying to tell me broken crankshaft LOL the serpentine belt is going round and round up front!! And then if the truck is in gear forward or reverse you can move it back and forth!! Broken crankshaft?? So on way, Ford claims out of warranty too bad!! Dealership has not identified what caused the problem to have that much fuel in the oil!! I think these less than qualified people did not do it full diagnostic whether it's the ejection pump or injectors or whatever else they should have checked for as certified Ford technicians, that enables a Ford dealership to charge you$75 to $125 an hour 4 set individual to work on your vehicle!!, it has now been sitting at the Ford dealership for a month plus, I got one phone call stating that for them to pursue it any further I take the risk of it costing me more money, but if it's something that they're at fault for that it would be covered under the warranty after all!! This sounds like a lot of BS to me!! I would think these people who are relatively intelligent would identify what the problem is first of all!! Before presenting me with the remedy???!! Would you not agree? They want between 11000 to 16000 to replace the motor that we are not sure of why it failed, but I'm sure they would want to tell me that it was leaking injectors that were the culprit if that were the case as they're putting the new motor in!! Right bill lol lol, don't bother answering!! What to do please advise, I have purchased four of these F-350 Super Duty trucks since 2004!! I don't want to ride on Ford, I like the trucks, I think they do a pretty decent job, putting out a quality product for the most part as long as the customers wanted cough up the Bucks!! But like the saying goes if you want to play you got to pay and sometimes I think they're just big toys that's guys got to have!! But in this case if I did something negligent on my part, I'd suck it up like a big boy and roll with the punches, but I just don't see it here I did everything I was told to do, when I left the check engine light on after they had it for a month I was told the truck would sooner or later stop running, not that it would freaking blow up and self destruct I should have sent it that's a pretty long one

[@janetfountain49]

I respect how your buddy didn't want to talk smack. You guys are awesome

[@MrNotorius5500]

It's more often times than not that overzealous technicians seem to miss the simplest things.

[@lazerusmfh]

I never want to buy a new truck... put 120,000 miles towing on my 05 duramax and it's only had oil changes and hoses. over 300k now still runs pretty decent for an old truck

[@n10cities]

That excess oil and fuel must have been raising hell with windage on that crankshaft!

[@colescrustycars]

Also, oil aeration from the rotating assembly whipping the overfilled crankcase will cause a huge loss of haudralic pressure. That combination of thinned oil and aeration deffinatly caused the low pressure.

[@mrmtn37]

You have given me a plethora of info. Today we are on the same page. K.I.S.S. I start with oil, coolant, coolant cap, clean the valley, check all electrical connections, watch the engine running. As usual same as me I work alone, trained many they leave and start their own businesses. You the man, love ya brother keep up the good work! Thank you for all the great advice, and answering my questions. We the few the proud the honest and logical! We are a rare breed with a skill set 98% of the population wishes they had. I can repair nearly anything anywhere around the world, the LAST of a dying breed of men who ARE NOT AFRAID TO GET THEIR HANDS DIRTY!!

[@fattony123082]

I think you’re a excellent business owner who cares about their job and takes pride in their work. I do HVAC and I see two different type of techs. Ones that care and Ones that don’t. The ones that do care Fix the broken part and check over top to bottom full operation pressures, temps, amps etc. Then I see techs just change the broken part and run. Sometimes it just takes an extra set of eyes to pinpoint the problem. We are all human and all can make mistakes. I would recommend fwd this video to that tech that worked on that truck in California and that previous owner just to prove all these facts and clear your name. Great job with the video and diagnosis. Keep that mechanic you’ve got in this video. 🇺🇸🇺🇸🇺🇸🇺🇸

[@jamesdean787]

Stop interupting Big Mike!! haha Mr. Bill I am a Duramax owner and I still am interested in the diagnosis of problems. Very helpful with the message of "do it right the first time" .

[@jmgrefrigeration4000]

Great video! My opinion which might not matter much is that you went above and beyond to make the customer happy. Even sold the truck for the man!!! After he said he didn’t want it back. Good Job, really respect the effort

[@Todd1975W]

I'm not a ford fan but it seems like you take pride in your work and try to make it right. This is where if I was to go to a ford diesel I would look you up so keep up the good work.

[@michaelmccosley3766]

I'm having a problem with my '03 F-250. I sure wish I could just bring it to you and get you to bullet proof it for me. Costumer service and integrity are what makes a business. You have absolutely joined those with your name. Love watching the videos. Very informative. Thanks.

[@SlowTundra]

Wish i lived closer to your location, Bill. My truck wouldve been dealerproofed long time ago! I've heard nothing but good things about your shop, and your videos have really helped me a lot when I'm working on my truck. Thank you!

[@BenKempa]

Why not ship the truck to him? Bill has advertised a bunch of companies that ship trucks dirt cheap

[@kwmiked]

Just cut your losses and find a low mi 99-03 Cummins

[@kellyh4035]

"Things do happen" The difference between doing good business and poor business, is standing behind your work, honouring your word and fixing your own mistakes with no questions asked.

[@BamBamz_Buildz]

You the man Bill and Mike!! There's is no better customer service then that right there, There's not any other shop on this plant that will send you parts to fix your truck an then give you your money back!!

[@392nightrunner]

Diesel tech one in Hemet , CA does mostly Powerstroke trucks. Maybe work something out with them? This is also why I do my own oil changes. 15 quarts of delo 400 semisynthetic and a motorcraft filter. Fires up Everytime

[@sethsmithsethchampsmith6992]

huggable cactus ok ok then I’ll go back in my house again I gotta do I have the parts that I’m not doing tonight or if it’s so hot and I’m Ooooo it will not work I don’t think I’m so tired of you and of

[@russadkins7368]

I'm glad my 04 never had that problem. I wish there was more people like you around. Too many just the your money and smile as you leave. Great job.

[@MrErikw26]

DAMN that's a lot of oil, theres a new 6.7 sitting behind me in my bay, and that only takes 13.5 quarts lol.

[@williamstentzsr.9568]

Thank you guys for the help understanding the 6.0 powerstroke. I have diesel engine experience..but not with modern engines like the 6.0. Your explanation of cooling systems and the computer system helped me get my truck in great running order. Just bought an 03 350 super duty steak bed truck with 180,000. Cab is rust free,engine has been studded,egr deleted,not sure what else has been done. I changed all filters and fluids. I also changed air filter. I'm impressed with the truck ...seems to run great. My only issue is fuel mileage...only getting about 11 mpg. Wondering if an STC tune will help that?

[@altonriggs2352]

Outstanding service. Doing the right thing is never wrong..usually doesn't pay..but not wrong.

[@jasonborne5724]

Well, since over 31 thousand people watched this video and saw Bill "Do the right thing" I'd say it's gonna pay. His reputation for customer service is through the roof and this experience exemplifies it, there's also probably some good Karma crap that goes in there as well. :D

[@ChuckD351]

System Knowledge is pure Gold !!! Mike is the Man ..

[@josephfling3051]

The harsh truth, " it takes more than $50,000 worth of Snap-On tools to be a mechanic." Also, I just bought my first 7.3 and your channel will be my bible for all upgrades and maintenance from now on.

[@jomaja2]

If more guys would just start at the beginning when diagnosing problems this could have been solved so much faster. Time and time again they jump the gun. Nice to see you folks start at the beginning and then move forward. Great job!

[@lightningsmokerXx]

Batman & Superman at it again. I always enjoy when Mike / Mikey is in the videos.

[@za-jm8wf]

"anything else you want to say" lol gotta love Bill.

[@jamesworsham2312]

Those style dipsticks have always been hard to read. You never get correct reading they have them in transmission dipstick stew very hard to read best thing to do is put some kind of paint about 8 to 10 in up the stick from the bottom help you read correct level

[@hershelr.sullivaniii7139]

I don't understand why it would be so hard for Mikey to train technicians, so that you could replicate your style of repair for these trucks. Honestly, you've got a pretty good start to a mechanics training series right here in this youtube channel.

[@hershelr.sullivaniii7139]

I mean, I realize how hard it is to train while you're in a hurry, but you've trained several, haven't you? I bet if you put out a video talking about "If you're a diesel mechanic, we're offering a course in how WE do things", I bet you'd have such a response that it would blow your mind. Or, even just a garden variety mechanic. You could have a class of X amount of students per year, and they'd have to sign agreements to work for you for a certain amount of time, etc.

[@hershelr.sullivaniii7139]

With so much incompetence in the Diesel industry (that you find daily, and share your frustrations about), I'm just thinking that this is something that is sorely needed. Maybe after a certain amount of time, you could become THE program that all powerstroke techs have to go through in order to work at any reputable shop or maybe even DEALER. Sky's the limit.

[@4dig549]

Good info. Seems the left coast staffers with many common sense things! Checking the oil after multiple trips to the shop should have taken place. Good work Bill and Mike

[@richardmyhan8755]

Every day is a school day when I watch this site.

[@citrusfarmer]

Bill's video are always insightful.

[@fca4821]

I like these videos that tell's you to look for the obvious and check the little things first before spending thousands of dollars on repairs, or as in this case, Fuel Injectors. I totally understand the customer dumping the truck. He takes the truck to Specialist, spent lots of money, only to find out the truck oil level was overfilled. Wow. But on the other hand, the Own should have been checking the oil too. I check my oil at every fuel fill-up and I suggest everyone take that extra minute to do the same. Check oil level and viscosity. Also; in the video, did you say it was a 2005 6.4L.? Didn't know they made a 6.4L in 2005, thought they only made the 6.0L. diesel. Just curious, at the end of the day, what was the total cost for this repair? Great Video Bill & Mike. Keep e-mailing them.

[@beetragg]

Very interesting! I hope Mike is handsomely compensated! And Bill you interrupt him to often!

[@pitbull912808]

*too

[@justinevans6227]

two

[@AKGirthQuake]

Tou

[@gabe7773]

Toe

[@jasonborne5724]

a lot

[@inthewoods5640]

Bill ,Just by watching your videos .you seem like a genuine good person that runs great business!

[@Geoff240ti]

Clean RCSB Chevy in the background!

[@ynotehCR]

It sounds like this truck finally showed up at your shop again and since you guys aren't incompetent found the problem almost immediately.. Good job

[@davidb.1218]

I live in LA, I have yet to find a single competent Powerstroke mechanic. When my engine is due for overhaul, I will not hesitate to send it to Bill and I look forward to it!

[@za-jm8wf]

LA as in los angeles or Louisiana? Check out Brown's Diesel in Riverdale CA.

[@kenh9097]

Bill, yes the oil was into the crank throw..., Causing extreme heat and fatigue & major power loss.., you guys should get a Visgage, measure oil viscosity.., art of Saybolt seconds! Great job!!

[@Andy-uj9he]

Most of the time when checking the oil level in a diesel, even just after changing the oil, the color of the oil has already turned very dark. That oil they checked looked like it came out of a gasoline engine. You could also tell the oil was thin when the wind was blowing and there were waves forming inside the bucket.

[@90lafisherman]

The oil ends up aerated if it's majorly overfilled. The hpop has a hard time building enough pressure under load when the oil is aerated. Seen it quite a few times on 3126 Cats.

[@MichaelAChang]

Only a conscientious business owner would step up and stand behind their reputation, and do whatever it takes to make it right for a customer.

[@SRT8bitch]

I’ll be sending my 04 6.0 Excursion to Bill from Los Angeles.

[@josift1283]

I don't know a hell of a lot with the 6.4, but we have one at my work, and last time I did a PM on it, i had a 5 gallon drain pan under it, it near filled the pan right to the top. I didn't realize thats what was causing it over fill, it didnt smell like fuel either. I'm gonna have to shorten the oil change interval on it to 3k miles.

[@josift1283]

I know its not a 6.4, but the bit of info he said helped me. Haha

[@leebarnes655]

Not that it's going to help, but advice on how to properly short stick it should be in the owner's manual. Price you pay unwittingly when they change the design of a dipstick. When oil is at the top of the indicator one should start short sticking it until the actual level is known. Short sticking it is a term from the days of full service gas stations where you ask the attendant to check the oil. He short sticks it, shows you the low oil level on the dipstick and sells you a quart of oil you don't really need. This type of dipstick just can't be trusted unless you see the dry part, so easily not even considered too, Mike is brilliant. Now I am too, thanks for that.

[@BK-fq1yi]

That’s why I love bill. Does not bullshit his customers and earns his money while giving the best deals as possible! Beware I can hear some Cummins and 7.3 boys coming to comment down below

[@me-63]

I know a very late reply so how much damage to the rod and main bearings in such did the thined out oil cause. I've used diesel to wash parts so I no it has the same effect on internals. I would think there would be a long term effect or more so shortened the life of that motor

[@VinniePepperoni]

Poor mike he looks totally frazzled out exhausted and kinda dazed from going like crazy. Hope you can find a couple more great guys like mike to let the poor guy breath and enjoy the days better. And wow, you went beyond the call on making a customer happy, you might have to rethink the warranty you do that requires the customer from wherever its new home is to bring the truck to you for warranty, no outside hacks

[@davidrubin1895]

That's like 8 gallons of fuel diluted oil. The icp or ipr valve will definitely have issues

[@wedgeantilles1678]

Another excellent vid Bill. Anybody remember the movie slingblade? “aint no gas in it, mmmhmm”.

[@jeremiahgoodwin3408]

French fried potatas

[@icee5933]

I will never own a pick up truck, but i watch your videos lol

[@NoName-tz5ji]

Y’all make shipping a truck long distance for repair make sense nowadays. Sad really. But nice to see true professionals with a work ethic 🎯

[@evilone6785]

I always wanted a powerstroke but I never go one. I did get a 16 cummins and love it! But someday I will have my ford

[@MrTheHillfolk]

Maybe this tech tip can help a few people out. I learned this from the Briggs and Stratton guys. When the oil is hard to read on the stick, say it’s a shiny metal one , take a black sharpie and “paint” it. It does make the level easier to see.

[@y2kxj]

The crank shaft must have been paddling through the oil , causing power loss and major foaming of the oil. I am surprised the engine did not blow out all the crank seals..

[@jasonschneider2925]

Enjoy watching your you tube channel very helpful. I have a 2003 F350 7.3 diesel.thank you

[@jamesstafford9067]

I absolutely love your videos! Your techs are top notch and I would be absolutely willing to allow you all to work on my truck any day of the week, however I am a diesel mechanic myself lol. I can't wait to get my Powerstroke Diesel. I do however have 1 question for you......can you please tell me what software problem you are using in the diagnosis??? I am very interested in getting it myself. Thanks and God Bless you, your families, your techs, and your business.

[@dustinperrier502]

Looks you got a top notch technician there bill. Good videos. I sold my piece of shit 6.0 but I still watch your videos. I have a 6.7 now. Much happier

[@sfertonoc]

Lol I overfilled my old bike with oil once and had the same.power-vibration symptoms. I had been leaking for a few miles and thought I was empty and added way too much

[@psdleach]

Stupid people piss me off, I’m pretty sure you feel the same

[@cirnealacosta6564]

great guy mike,, and very humble,,congrats

[@michaelhaiden6718]

The pistons had no where to go on the down stroke with all the oil in the block also what about the injector cups

[@Legendarysaiyan5]

These guys are amazing. Real professionals

[@jasonweatherford5710]

That truck behind you has Texas tags.

[@utoobrandomness7197]

A lil different... something to save some time on getting deterministic on how overfilled it was, If you use a napkin going backwards up the dipstick -that'll letcha know right quick. Yall run any additives in the oil to clean out the high pressure oil system (HSS, RevX, Archoil, whatever else?) after having changed out the oil?

[@jackkrinkov9273]

Bill has done a video about flushing the hpop and additives.

[@billgroel4463]

good job thank you for sharing

[@tonywalker2334]

If it’s man made there gonna be problems. As you all know even brand new trucks get issues. My model in life is simple it’s Not the accident that counts it’s what you do after the fact. And as far as I can tell Bill did everything he could and than some to make it right. I can assure you with pen point accuracy this same scenario is being played out with someone else who brought a truck from some other dealership or shop and the owner was told to go pound sand.

[@FixItNick]

Bill, I just picked up a 01 7.3 4x4 duality with a 6 speed stick for my channel project, had rear end damage. I know manuals a rare, do the manuals hold up the power much better than ATs ... also when getting a tune like a tow tune seems like that won’t benefit a manual truck since it can’t shift at different points right?

[@za-jm8wf]

Did you do his fuel hacks? Taking out screens, taking out springs from bowl, return spring, boost fooler, and drilled the quarter in hole?

[@upurnose46]

Hope you sent this video to the customer

[@mrmtn37]

Exactly why I have learned to work on my own Powerstrokes THANKS TO BILL HEWITT AND POWERSTROKEHELP.COM! Fuckin A Right this man has worked harder to make these motors Atomic Bomb Proof! Bill Hewitt is such a Godamned stud he shares this information with the entire community...PERHAPS some "mechanix" should go to POWERSTROKEHELP.COM to bone up on skills they obviously do NOT posses? Maybe but, not likely. You the man Bill Thank you Thank You Thank You!

[@sean8662]

With that extreme over fill of oil it could have been getting churned by the crank and getting air ated and possibly in a sense (cavitate) in the pump or just churn once it makes it to the the pump rather than a liquid actually being pumped properly through the system

[@williamsmith286]

I hope one day I can buy one of Bill`s trucks. Nuff said.

[@jeremywall7206]

Bill, help. Got a 99 7.3, got a student in the throttle, swapped peddle an throttle sensor still there, low rpm but can push past it and runs fine. No codes.

[@coreyward5157]

Thanks for posting this video cause this was the same problem I had on my 06 powerstroke very helpful

[@raider762]

So an injector may have gotten pinched and then an injector set was put in. The injector set fixed half the problem it just needed an oil change. Too bad it had to be sent all the way back to figure that out.

[@Pt2420]

Bill, I need your help, i picked up an 04 250 with the 6.0 for cheap because it had motor work to be done... The previous owner had the turbo fail, it melted the exhaust turbine and sheared the shaft off flush with the brass bearing, then he only drove it just to move it to mow the grass for a bit, so it gunked the exhaust up, i changed the turbo, I’ve cleaned the EBP sensor and tube back to the exhaust, and now that im finally driving it, i have a very bad chug i guess i would call it, in last gear only for the first five minutes under load it feels as though the motors throwing a rod everywhere through the block its such a violent shake, im wondering if a sticking injector could be that violent? is there another sensor that could be plugged from the turbo blowing and him running it while blown? could this just be with the transmission? the temps are always up before any hwy driving too, and if i hit the tow haul button and shift down immediately it disappears, so i feel like its not an injector, im at a loss and i have a big trip coming up, i want to take it, help clean it out maybe, but not if this is transmission related, what do you think it could be?

[@erich8422]

Great job as usual! Keep up the good work.

[@isaacprincipe1]

I can attest to the customer service I bought a truck back in February and had a minor hiccup in the rotor. Both Bill and Dana worked with me and took care of it asap. They even shipped me a cup holder they had originally bought for my truck but didnt came in time for when i bought it. Any other shop would have sold or kept the $100+ king ranch cup holder. Truthful, straightforward and honest people right there. !

[@bobbyboothe8964]

Great Video

[@bardigan1]

Mikey needs a powerstrokehelp t-shirt!!!

[@BruceLee-xn3nn]

Powerstrokehelp is the best damn site for help on your powerstroke.

[@NewBeRVer]

These guys know their shit! Great stuff!

[@tomalexander7313]

I'd like to buy a truck from you guys since I KNOW the quality of the truck and customer service is good. I feel it was not your fault yes it may have been a bad injector at first but the other part was definitely the tech out in California's negligence.

[@Chinunit22]

After watching his videos, it had answered my question of why there is a reason Power Storkes are so dirt cheap for sale on the dealer lots

[@MadLadCustoms]

Great video, which program do you guys use to diagnose the relative compression?