PS4 Pro Repair 5v Connector Ripped Off - 4-pin (NVG-002)

[@billyngarotata4427]

I am a repair tech for a gaming company and with your videos i am able to repair and get customers consoles back into there hands.Thank you very much Andrew.You are a hero among us here..Cheers

[@bertob9835]

I gotta say your videos are great. I don’t do repairs but it’s fascinating to watch! Must be so satisfying to get something busted and resurrecting it from the dead. Thanks for sharing your knowledge and experience for our entertainment and education :)

[@AndrewPaul]

Indeed it is, that feeling is what keeps you going even when you've a really awkward problem. :)

[@biggdawggamin]

This exact same situation happened to me. Customer came in for a disk drive repair and in the process the connector came off like it was never actually properly attached. Smh. Much thanks for the video!!!

[@ogmudboned]

Glad your still doing videos. They have been very helpful!

[@igorjunghahnel6619]

I'm a lucky bastard. Mine ripped off EXACTLY like this one you fixed (even the side pattern ripped from the board green cover), so I was able to fix it by following the exact same steps you did. I love you buddy.

[@AndrewPaul]

Nice work on the fix bud 👍

[@alanmolina6936]

Oh man I got the same problem just now and the green threads are still stuck in the pin :( my mate is going to give it a go maybe wire way if possible :(

[@ibz6075]

Thank you for the helpful content I’m 15 and your videos have helped me start my own business replacing ic chips and hdmi ports

[@AndrewPaul]

Fantastic to hear! That's the same age as when I started out - a basic Antex iron, soldering tools and an old VCR remote control circuit board... That thing was covered in wires, and all those little ICs had been soldered and desoldered all manner of times in the end ha ha! Good luck and if I can be of any assistance just ask.

[@chrisv.6951]

@@AndrewPaul whts the tools u re using to test the ground ?

[@JSJneo]

Great video sir. Please upload more frequently. I enjoy watching them regardless if the repair has already been uploaded in previous video.

[@AndrewPaul]

Hi Kenneth, Many thanks for your message. Interestingly I've had a few messages like this recently - up to now I've tried to maintain things as a knowledge base-type resource rather than flooding videos of the same things, however I'm sure we could re-work things to encompass the two if the call was there for it. Many people who follow my channel will know Louis Rossmann (love the guy myself - if you've not seen his stuff I'd highly recommend!) and there may be a scope to do something similar, i.e. maintain the current playlists to catalogue the various tutorials / How-to's / unique individual problems which you commonly face, like renaming them to something like "PS4 Knowledgebase playlist" (along with one for XBOX, Mac etc as they are now) and then just upload all the repairs that go up regardless for entertainment purposes if that's something which people would want. That way businesses / individuals who use my content for knowledge / troubleshooting etc can still quickly and easily access what they need, and people like yourself who just want to see more content can get your wishes too... Needs a poll I think :)

[@JSJneo]

@@AndrewPaul maybe a second channel to put all the bonus content?

[@AndrewPaul]

Indeed that could work also - if I get time this afternoon or over the next few days I'll stick a quick video up explaining a few different ways we could work things then get a poll up. If it's something you all want, I'm more than happy to try and work it in.

[@TheCod3r]

Nice to see your still safe. Haven't seen any content from you for a while. I did a video on this particular issue a couple of weeks ago, seems to be a common occurrence on the pro 🙄 by the way do you know people are using your thumbnails on ebay as product images?

[@AndrewPaul]

Hi mate, Indeed they're a real weak point on these consoles. I didn't! Do you have any info on that you can email me over at all please bud (if you have the time that is?) Many thanks :)

[@TheCod3r]

@@AndrewPaul yeah I personally sell services on eBay and a few times I've noticed people using thumbnails from your videos as images for services such as PS4 no display diagnosis and repair listings. I can't see any right now but as soon as they come back I'll drop you an email and let you know which listings they are so you can take action. By the way I brought an ACHI IR Pro SC yesterday, do you have any pointers to where I can find profile info for APU and southbridge lifts?

[@AndrewPaul]

Cheers mate much appreciated! I started out with an ACHI IR Pro SC - I may still have some details of my old profiles written down somewhere - I'll have a look for you.

[@TheCod3r]

@@AndrewPaul no probs, I just don't agree someone should be stealing the thumbnails because you work hard on them, put them out for free and some bedroom repair kid with little to no experience goes and uses them 😭 technician damage in the making if you ask me lol. Thanks very much by the way, I have a basic profile for the xbox one og/s southbridge but it's a little tricky to work them out without messing up boards with trial and error lol

[@AndrewPaul]

Cheers bud - that's what concerns me - someone who's not competent using my images, buggering up someone's machine and that then tarring me because it's the same picture.

[@ALEKSV97]

I need help, how can I buy one of those 4 pin 5v connectors, I broke mine and I need to replace it

[@mickeyripper6976]

I have a pro 001 board nva I think, on the opposite side of the board under the 4 pin connector should there be two diodes/resistors and not one? And are they the same value? I have repaired the connector side, I bought this one damaged.

[@weemanling]

Hi Andrew, love your videos and I'm trying to do a career change and stop wasting my time in office jobs and start doing repairs. Just wondering what you'd suggest to someone looking to start this stuff in the UK from complete beginner and where I can get materials? I can't work another day in an office, I need something more fulfilling and enjoyable.

[@MarxDream]

Hey Andrew, I've been watching your videos for a couple years now and I've started a little side repair business myself and I was just curious how you deal with problems you can't solve as a general rule? In instances where you've tried everything you can think of or can't figure out what it is that's going on how do you motivate yourself to continue with the system and not just give up and move on?

[@AndrewPaul]

Hi Marck, Many thanks for your comment and congratulations on starting your business - I hope it goes on to great things for you. Like you say, we all get those curve ball issues which leave you scratching your head. It's something I really struggled to deal with when I started out (as a 15 year old kid messing with electronics as a hobby) and to be honest it's only something I've learned to overcome this last couple of years. I hate 'being beaten' by something and used to see it as something which was a slight on myself and what I did and my abilities. The key for me is to remember that as much as you might try, you can't fix everything - we're only human. That's made even harder with things like consoles as we don't have access to any technical documentation / schematics / board views / vendor tools and software etc, and often the vital parts which make the machines tick aren't publicly available meaning we're fishing from scrap donors and pulled ICs from AliExpress. The other thing is to remember that as a business your time is money. It's very easy to be tempted to just try this little bit here, little bit there and before you know it you've spent 5 or 6 hours with no result - and that's even harder to absorb if you're working to a no-fix, no-fee model when there are other machines you need to be working on - both in terms of time and money. To be honest if I had one that was really pushing my buttons and I couldn't snag it, the best thing is to ask the customer what they want to do, but explain it's not a straight-forwards issue and may take a good degree of time (if it's possible at all). If they're happy for you to keep it and continue troubleshooting, put it aside and maybe go back when you have a lull or some free time when you're bored - that way you're not giving up but you're also not letting it take time and money away from your business when you've more pressing matters you need to attend to. In the meantime if the customer wants it back then you can hand it back in the knowledge you've done all you realistically can. If you beat it, bonus! It's also weird how often that break away from the machine in question will let your mind reset and you'll go back a few days later and maybe spot something you missed last time, or that you'd previously gone so far down a road chasing one particular problem or symptom that you'd not thought of another angle which then turns up a positive result - often pretty quickly. The latter is often termed 'the rabbit hole to hell' - where you chase a problem so far for so long for no end benefit. It's only when you start looking at these things objectively that you can overcome this issue - it took me a very long time to get this but eventually I got to the point where it happened often enough where I'd be annoyed with myself that I'd let it happen again, especially when my time was tight and I'd have nothing to show for it that I finally came to terms with the above. Good luck and importantly don't be afraid to ask for help (I'm always here and there are some great console repair groups on Facebook with like-minded tech's who are always happy to assist with ideas / suggestions if you've an issue you're struggling with) which might give you a different angle with which to attack your problem from and possibly find the answer. There might even be a video to be made on this topic somewhere. :) Cheers and hope this helps, Andy.

[@MarxDream]

@@AndrewPaul Thanks for such a great reply, man. I think there are few moments more satisfying than seeing those logos pop up on the screen after doing a job well done. I worked in a repair shop a little over a year ago and had a PS4 slim with a disk drive issue that rendered it useless because it wouldn't update. I had researched and researched and I was about ready to give up and even the owner was encouraging me to move on (terrible person, charged $35 bench fees to look at things and then didn't actually fix them half the time) and I finally found your video on the F6202 fuse and was able to finally get the console fixed, and the look on the kid's face when we handed it back to him was priceless. Just a few weeks ago I had a "No Video" Xbox One X that had gone through a power surge (lightning) and both the IC and HDMI port were good, and the only reason I was able to fix it was because I was able to recall back to a video where you checked the coils behind the HDMI port and sure enough, both of the coils on my system were shorted to ground. There aren't many KZbinrs on here (specifically for consoles) that break down everything point by point and explains everything at the level you do, and your videos specifically have helped me think outside my own scope of thought and fix things I would not have been able to fix myself. We all really appreciate you and your videos and I really hope you keep them up. Thanks again for the great reply. :)

[@AndrewPaul]

Absolutely mate - as you say seeing that little logo pop up is like a straight line of adrenaline right into the veins, especially on a tough problem you've been working on for ages. That's why we do it, and what keeps us coming back even through the ones that we don't manage to save. Many thanks for your kind words and stay safe out there. :)

[@bertankolac1]

Hello. Great video. Can you tell me, how many layers are there in the mainboard?

[@dbit5195]

Hi can you please tell me where or wich filter can I jump to right pin I have a ps4 pro 1 pin is no more

[@judychetty8793]

Hi there solid blue light on ps4 pro model with x clamp shuts off after 15 seconds can't find cause or fix anywhere

[@tapoutms5608]

great video do you know the part number because I lost my connector I got the sameone

[@LuixFPonce]

What would be the connection diagram if I would have to solder it on the other side without the connector since it is completely erased where it should go, I would appreciate your help

[@AndrewPaul]

Hi, the pinout for the connector rebuild for both sides of the board is at 32:29

[@davidmasterton8823]

Hope you’re well mate, good video yet again 👍

[@ScoopDogg]

Hi Andrew, hope you're well mate, Just wanted to know if you can do anything with a gtx 1080ti gfx card, say re-balling or fixing them? thanks

[@joelock8657]

I have a very similar issue with my PS4 Pro (no prior fixing attempt to clean up though). It's my own fault as it came off whilst I was doing a strip-down cleanup of the system and applying better thermal paste. I have emailed you the details as I would like to use your repair services. Many thanks.

[@Jones1365]

If the green strips of motherboard were ripped all the way towards the end would u solder directly on to points of contact?

[@HedggieChillin]

I was gonna ask the same thing

[@lucasmatthys5975]

Dear, My question was you have so the 4pin and 1 cable is ground the two vedere are 5 volts but when I checked the ACDC_STBY cable it was 1-2 volt is this normal ? Thanks in advance

[@justinl4060]

Think the wire pinout is the same on a NVG-001 for power? eBay seller snuck a butchered 5v repair and now I’m aiming to clean up the mess.

[@justinl4060]

Also, don’t see any repairs doing it, but what about cutting the connector off and going straight to the board? Epoxy over the end for a hold.

[@taffleberry]

I was watching a PS4 pro similar to this on eBay very recently but it went for more than I wanted to pay. Making those makes me regret not picking it up.

[@talalkelani1834]

hi andrew i recently ripped off the power connecter off of the motherboard and one the pin holders completely ripped off ( you can see the motherboard) how do i soldier it back ccan you please help?(its a cuh 1216a)

[@centralelectronica7534]

Hi Andrew, i've seen many of your videos and learned a lot from you. Right now i have a very similar case, but, Final user not only ripped the connector, but also dropped the Board, ripping 2 other components near the South Bridge; if you could help me identifying such components, i would really appreaciate your help, i have had this PS4 pro for months and with no luck identifying this components...

[@BikerBloke600]

Hi Andrew I really enjoy your videos, they in all honestly lower my Blood Pressure and Stress Levels 100%. Don't let the Fire Service ever inspect your workshop as I'm sure they would shut you down lol 🤣. Keep up the good work. Mick 👍🍻

[@robertvuitton]

Hey @Andrew Paul, I got a question even though its not related to this video. I knocked one of the ELPIDA ram chips on a PS3 console while removing the IHS spreader. Any idea/tips on how I can solder them back and at what temperature?

[@AndrewPaul]

Are these the 4 to the right of the CELL? If so, I'd go with bottom pre-heater and attack it with hot air in my usual style (490C @ 100l/min).

[@robertvuitton]

@@AndrewPaul Correct, the small ones as shown here: www.psdevwiki.com/ps3/X5116AC-3C-E I cant even find the stencil for that ram. Will try your recommendation though. Thanks.

[@zeljac3]

Hi.I have got ps4 with persistent ce-34878-0 error.All games are mostly unplayable.I try all recommended fixes but with no success.Is this maybe hardware problem,bad ram or gpu?

[@DonatelloVersus242]

hey man, my brother's ps4 has the same issue, and we're trying to repair it but we cant find the part. did you mind saying where you bought this particular part from?

[@xS7EzRAGEx]

I really wish I had your knowledge I am very interested in fixing my Xbox one elite controller but i tore the pads from the left analogue so I can’t solder the new analogue module in haha any idea where the pads go 😂

[@AndrewPaul]

Do you have a picture of the controller as it is currently? I can probably work it out if you do.

[@xS7EzRAGEx]

Hi Andrew, i knew I should have held onto it! I disposed it this morning as i have ordered a replacement on eBay for £24 so couldn’t complain too much haha but I really appreciate the reply !

[@zaffiqbal9740]

Another great video. Made my day. Take care of urself Andrew. 🙏

[@peanutbutter-fr2tt]

What kind of glue are you using

[@billyngarotata4427]

Love your Videos Andrew....Simply Amazing :-)

[@taltechchip5827]

Nice easy job. I watch your video for the first time. Do you have a cold? You are breathing very difficult. Hope you get well soon

[@AndrewPaul]

I did back when this was filmed bud - was just before Christmas last year :)

[@mackemsruleFTM]

@@AndrewPaul And your just giving us it now lol, love your videos wish you'd post more. until you said it was before Xmas i thought you'd had covid there, take care mate and plz more vids

[@dakotathomas511]

My conector on other side the power supply side is loose what do i do

[@dash1101]

Bro I need help with a xbox one s

[@spydervenom2175]

Please sir explain how ripped off pins is light damage, I have the ground pin but it's ripped off

[@spydervenom2175]

Actually the first green strip was the only one that stayed attached to the motherboard, can they be reattached?

[@papo862]

hey 👋 question I have a PS4 that keeps giving me overheating message even after putting paste any ideas?

[@HackingVision]

Also got one there same issue sounds like a Jet I think it's maybes the APU broke or some memory issue works fine in menus soon as you start a game a message will appear saying the system is to hot followed by red light and a shut down

[@jdubaloo7]

How do you solder that number 3 lead on the back of the board?

[@AndrewPaul]

Those data pins going to the back of the board are reconnected using very fine gauge enameled wire. Feed it through the small holes in the ground plane in front the of connector on the edge of the board and it'll come out conveniently placed - just run the wire across to where it needs to be as per the video and solder it into position. Timestamps for the connector pin-out is 32:29

[@jadenrrose]

Great video. I've done something very similar to mine today, but I'm afraid that the pads are ripped off all the way back to the holes. I've never soldered anything in my life, so to avoid making things worse, I'm requesting your service. I've sent you an email with a photo attachment.

[@DineshSharma-ou9rf]

ps4 slim pulsing blod is not fixed by reball apu.i think its nor couruption and u are the genius in nor fixing

[@rmac4411]

Nice video mate, hope you've been doing well.

[@hughes1011]

Hi andrew I have a backwards compatable PS3 (60GB CECHC03). The issue is that it cuts out when playing certain games (The last of us and Uncharted). I believe it is an issue with the NEC/Tokin capacitiors degrading due to aging. I was wondering on your thoughts. Thanks- Lee

[@hughes1011]

Works fine with any other game though

[@AndrewPaul]

Indeed it could well be - if those games push the hardware harder for a longer period than other titles do then it could be enough to push it over the edge so to speak if those Tokin's are now starting to fail. I've got a video coming up on this issue and repairing it very soon. :)

[@hughes1011]

I've seen some videos of "MyMateVince" replacing the Tokin's with tantalum capacitors and it worked. It would be very interesting to see a video on this repair, I may attempt it myself, if not I may send it to you for repair?

[@amiparkins662]

Where abouts are you im Derbyshire

[@ernestolujan734]

I actually have a 1215 model with same issue guessing the guy I bought it from didn’t know how to remove it so he damaged it

[@AndrewPaul]

Yeah it's a common issue on those SAC-001 boards too. Poor design. kzbin.info/www/bejne/Z5KQhmWEg8mBnbs

[@afsplayer3110]

Thanks for show the points on other side

[@etiennevanharen3893]

Great fix as always, Thanks for this one.

[@brankoernisa5779]

Hi can anybody tell me where to buy a new 4 pin connector like the one in the video. Mine is damaged and i need a new one. Thanks

[@AndrewPaul]

Getting hold of them isn't easy. Depending on the damage, you can potentially replace the connector with a right-angled JST connector (they typically come with matching plugs) or even do a modification using a horizontally placed PS4 slim connector which are much more substantial (this will be the next how-to video on the channel).

[@jamesi2018]

fixed mine now multimeter is essential, now cant hear the fan except on pes2021

[@ericlelorrain8851]

Merci Merci enfin ma ps4 pro re vie grasse a vous mille merci j'ai souder les fils derrière et elle c'est rallumé 👍👍👍👍je peux maintenant re jouer nikel 🙂🙂🙂🙂

[@lievan6991]

please ，what does this 4 pin connector work for?

[@jura1991bj]

Its a power supply connector

[@mickeyripper6976]

5v power, signals on off button to provide signal to turn on 12v to run console

[@DineshSharma-ou9rf]

sir pls solve ps4 slim pulsing blod

[@ahmedelshamy4142]

You are amazing andrewww we need you in Nintendo switch 🙏

[@AndrewPaul]

I have started getting the odd Switch in for repair - I'll be sure to film them as they come through.

[@rlg880]

Liked and subscribed........I just fixed my connector by following this video thank you very much

[@عريشي-ه3ر]

did you solder it to the alternative points ? sorry for my english

[@brandonyoung7760]

Where are you from and what's your contact info. I just did this to my Playstation and need it fixed

[@AndrewPaul]

If you're in the UK/EU, drop me a message to [e-mail] and we can arrange a repair for you. Many thanks.

[@preddy2940]

great video,missed ya

[@doncheeto17]

What if it rips up to the holes

[@igorjunghahnel6619]

Then you are fucked buddy ):

[@AndrewPaul]

If it rips up the vias then you'll need to manually run link wires through to the other side of the board. Next time I have one in I'll get it on video as this is something which has been asked on several occasions before. It's definitely salvageable though so don't worry!

[@big2012Blue]

@@AndrewPaul I think my ps4 pro is a good candidate for that. The connector came off and everything is gone on 3 and 4. I tried to solder it from the back using the enamel wires you recommend and it work for a good 20 to 30 second and it turned off. So i just left it and it's still sitting here in my living room collecting dust. I don't know how to send it to you so you can fix for me.

[@AndrewPaul]

Where are you located?

[@josephnealeUKscratchcards]

awesome fix on video as always

[@george80ify]

I buyed with 80$ a PS4 with SU-30645-8 error because the seller can't update ,it starts only in Safe Mode, i download from PSN the full firmware and tried with usb exacly ...root PS4...UPDATE ...PS4UPDATE.PUP , cleaned from dust , change the thermal paste, formatt the HDD, initialized, rebuild data base, but the same error asking the 7.02 firmware or later. I read on the internet that someone have this problem and find a Ram module broken. You have this problem until now with one of the broken ps4 ?

[@AndrewPaul]

It's not one I've had on the bench as yet I'm afraid so cannot confirm.

[@pearlguns7576]

u check all fuses?

[@george80ify]

@@AndrewPaul The problem starts with one of the ram memories. It has 16 on the motherboard. I have to change one then try and so on until I find the defective one. A lot of work. The total price per repair will be $ 70.......guy from repair shop send me this message

[@SomeUnremarkableGuy]

This is the problem on all PS4 Pro consoles, I don`t know how is it on the original and slim model. I myself ripped the connector when I tried to open PS4 Pro to clean it. For me this is embarrassing, this connector is poorly made. I remember opening PS3 Slim, that console was built like tank comparing to this.

[@tristanholt5119]

Thanks again .

[@theopskeletonz9163]

I gave up and threw my ps4 in the bin, now I'm waiting for my bd to get the ps5

[@Mark-wx8ku]

Tried emailing you but no reply

[@AndrewPaul]

Hi Mark, Unfortunately I can't locate an email under your name. Occasionally the Outlook spam filter gets a bit over-zealous and can filter some genuine messages out. If you re-send it across I'll look out for it.

[@Mark-wx8ku]

@@AndrewPaul ok mate I will resend again later

[@pearlguns7576]

After see this i will remove forever conector from power supply and not from mother board

[@andreaskrallis9140]

life saver

[@LAGUNAMAN1972]

hello

[@abadyt4941]

Please man help me

[@AndrewPaul]

What can I help you with?

[@yaxay23485]

Hi Andrew I just wrote you an email... please have a look and let me know