r/MaliciousCompliance | atrophy or bust

[@aismakessounds]

As a calibration tech myself, the whole standards thing is no joke. When it comes to anything used in a lab, SOP (standard operating procedure) is law. They've been designed and are constantly revised in order to get the most accurate readings. Some labs, such as those who make vaccines or things people eat, have incredibly strict environmental conditions and record keeping so they don't, you know, accidentally hurt someone. It's a small part of the puzzle, but calibration needs to be done right. Don't cut corners with the SOP. Any salesperson who tried that at my company would be fired, tbh. The quality of service is highly important to maintaining our brand image, moreso than the speed.

[@sylvrwolflol]

Small part of the puzzle is massively underselling it, honestly. Are metrics and calibration boring as hell? Yeah kinda. Is it the literal foundation for everything we do and all technological progress? Also yes. Nothing but respect from me.

[@stevetheduck1425]

Have worked where the calibration of tools and measuring standards dependent on temperature had a major effect. Build quality had been falling since the new owners decided they could save money, and there was little time put aside for calibration. Routine 49 good out of batch of 50 levels began to drop off. Then they started to not heat parts of the building, while in others, ovens for some processes were allowed to go cold multiple times a day, wasting astonishing amounts of time. Calibration of tools and measurement items was done in the coldest part of the building, while the tools were routinely used in a warmer part (due to people needing to be able to feel their hands while working). Shortly before I left, they decided to tell me how my job of heat-treatment of epoxy-coated items would be done from now on, even printing out a copy of the process and ALTERING the temperatures in front of me. 'It's a new formulation of the epoxy' they said to my questions about how the oven was no longer reaching even the minimum temperature at all now, not to mention all the removal from the oven of finished items and introduction of the 'to be treated items' causing the temperature to drop well below the minimum all the time. Rejection of finished items began to approach 50%, I pointed out the several reasons why, they decided they'd pay another company to do the manufacturing of the item instead. Cost several times the imaginary savings figure in carriage in and out, and lost production due to wasted time. I left.

[@mikehorrocks2909]

Folks, you MUST LISTEN TO WHAT your technical people say to you about your product. If you listen carefully and follow the rules and guidelines that they tell you, you’ll find a lot of trouble will be avoided. If you don’t listen and follow their advice, then you’re SOL.🤪

[@Bryce_the_Woomy_Boi]

I had a boss tell me I cant leave until they say I can, so I'd do very small things like re-wash something or sweep an already swept area. They saw me working 10ish minutes after my shift was over and got pissed. I had to ask about leaving at the end of my shift then on.

[@neogmd]

Bullshit

[@ueinao]

Isnt this illegal?

[@vanishl.2693]

@@ueinaoit is

[@AIHumanEquality]

​@@ueinaoOnly in civilized countries. (Not the US).

[@ueinao]

@@AIHumanEquality makes sense

[@michaeledmunds7056]

23:32 the army must have gotten better about this, because when I went through grenade training, the sergeant repeated three times, with emphasis "Remove the PULL PIN from the grenade, and put the PULL PIN in my hand." Followed by "if you put a live grenade in my hand without any safeties on, I'm going to throw it, then slap you." 😂

[@HappilyHomicidalHooligan]

I always thought they just changed the Training Instructions from: Pull Pin and Throw. to Pull Pin and Throw the GRENADE! 😄😁😆😅😂🤣

[@sylvrwolflol]

Ah yes, the army. Where special forces and special education collide.

[@designersheets]

From my dad's stories of his time in the army, the story from this video would've gotten a smirk out of any of his drill sgts., maybe even a little nod--and then some pushups, of course. But the cleverness/listening to exact instructions would've been acknowledged as a positive lmao! Maybe my dad just lucked out with drill sgts.

[@Vinemaple]

The drill instructor in the story sounds like he wasn't following proper procedure. At least, I hope so.

[@michaeledmunds7056]

@@Vinemaple Eh, what the cadre says, goes.

[@jimwormmaster]

On the donation one, the employee was following procedure. But, they could have gotten a new form, to get it in writing. There was no need to argue back and forth. That one was an "everyone sucks" moment, to borrow from r/AITA

[@charimonfanboy]

What would you do if a scrote tried to con a charity you worked at out of a few quid? It's common in those kinds of situations for people to hand in branded but damaged/tatty items that are technically high value but practically useless and would get rejected, then come in when another member of staff is around and complain that the high value stuff had been donated without their consent and needed to be paid back or they would report them for theft. At ours we had a signature box you need to sign to say you wanted to donate and you can't donate anything unless the box has a signature. Scrotes trying it on will leave the box blank and try to give verbal permission and get belligerent when you say no, honest people making a mistake will say, "oh, let me sign it now" I think I had at least one scrote every other week and one honest mistake in the entire year and a half I worked there.

[@jimwormmaster]

@@charimonfanboy Right, that's what I mean, if they try to give verbal permission, instead of arguing like the employee did in the story, produce a new form and get it in writing. And if they refuse to sign the form, then as above, the clothes go back, with a clear statement that they can not donate without written consent.

[@AIHumanEquality]

Well assuming OP wasn't omitting information or lying about how it ended. The ending of the interaction felt fake tbh.

[@charimonfanboy]

@@jimwormmaster What you just said is literally arguing back to the customer. You are arguing just like the employee in the story. As @prettypsychoqueen said, the ending sounds fake af. What;s the betting the argument actually ended with him filling out another form and ticking the box this time?

[@jimwormmaster]

@@charimonfanboy I meant like the back and forth that was said in the story. Saying, "I can't take verbal permission, but here, let me get a form for you" is not anywhere near as argumentative as "No, I can't do it" and refusing to budge. If it makes sense, it's a "No, but", rather than just no. Offering alternative solutions, rather than just shutting the customer down.

[@tarille1043]

20:05 A bill is a contract. Them giving it to you and you paying it is both parties agreeing to said contract of the exchange of a product/service for an amount of money. Legally speaking, if they put the wrong price on the bill, that's what you have to pay. This also covers if they have the wrong price listed, legally you can pay a lower price if that's what was offered to you. If they just don't give you a bill however, then there's an assumed obligation to provide something in exchange and not doing so would be considered theft.

[@thegametravler]

Good to know 😈

[@Ryanthusar]

Yep, and the fact he tried to correct them and they brushed him off puts the problem of the underpayment back on them since once its paid if they were to send police after the fact saying he skipped out without paying part of his bill, he just has to show he paid the bill he was given in full. They cant do much after the fact for wrongly charging him. It's much like if you went and bought something from a store and went through the checkout, or self serve, scanned the item, and that item came up as less than the shelf ticket price. Once you pay for that item and are given the receipt which shows what the item is to match what you paid for, you own that item, no matter how much you paid for it. They cant then try and tell you as you leave and check the item that you have to go back and pay the rest for the item you just purchased because it mis-scanned.

[@Ma5jay5dontxdoxthat]

Just also want to ass it won't be considered theft if you made a good will effort to pay the bill. So trying multiple times to get them to do their side of the contract and waiting a certain amount of time would count as that, but getting up and leaving or asking onces or twice wouldn't probably count in the eyes of the law.

[@jon_j__]

I think it depends on exactly what was wrong about the incorrect bill. Scenario 1: You ate a nice dinner ($50 on the menu) and the bill simply says "you owe us $15" (no other details): you might be OK to pay the $15 and leave. Scenario 2: You ate a nice dinner ($50 on the menu) and the bill says you had coffee and cake and you owe us $15: that's an obvious administrative error and it is almost certainly NOT legal to pay the $15 and walk. If you think about it at all, it has to be this way, otherwise any accidental administrative error could give 99.99% discounts on big-ticket items. ("I just got a brand-new Ferrari for $100 because, when I offered to buy it, they handed me the bill for someone else's purchase of a new floor mat. Paid my $100, swiped the keys, drove away, and now I have a personal parade with flashing lights and sirens so everyone knows how awesome I am!")

[@tarille1043]

@@jon_j__ Legally speaking, it doesn't matter. The bill is a contract, that is legally binding. If it's given and paid, then both parties have agreed to the terms of the contract. However, the crux of it is enforcing it. You'd have to put forth a case to prove its circumstances. It's this way so that you can't scam people out of money. By for example, you have a nice meal worth $50, but the owner knows you're a regular and gives you a discount. However, they cannot enter in a full meal at $15 so they instead put coffee and cake to make the $15 value. They then later claim you actually had a $200 meal and an administrative error made you only pay $15 so you owe them $185. Generally, disputes over bills/receipts aren't made though, since the cost of actually following up on legal enforcement of them is often far higher than the actual cost difference. (Since it's going to be like what $50 most of the time?) But it's always a good idea for you/your staff to double check bills and receipts _before_ any transaction, for this very reason (Though, common courtesy will often prevail after errors. There are times when people will take advantage)

[@adrianbrown3085]

If a restaurant gives you the wrong check, and refuses to give you the correct one, then you are not liable if the check they gave you is cheaper than what you owed. They assumed responsibility when they wouldn't correct their mistake.

[@The_Dr_Fate]

what if they give u a more expensive one

[@hluccaskywalker8329]

​@@The_Dr_Fate Then you have no reason not to point out their mistake and get it corrected.

[@The_Dr_Fate]

@@hluccaskywalker8329 but what if they refuse to give u the correct one

[@Luigi2262_]

@@The_Dr_Fate small claims probably

[@arandomsystemglitch2398]

​​​@@The_Dr_Fatethat's when you sue them for false advertising lol how does this count well there forcing the wrong amount then what your meal would cost with tax so thus there doing false advertising i mean theyll probably try to use it to raise prices but hey youll get probably like 10k out of it and if your really lucky the place will shut down and new and better staff will be hired so uh while new n old won't like price change probably theyll also be happy that there probably actually nice staff now so its a win win for both company and the public aswell as you company gets a slight increase in sales due to nicer staff

[@milksheihk]

5:24 As former janitor, restocking consumables is not the job of a particular shift, it's the job of whoever's watch on which it runs critically low.

[@theunderscoreisme]

Only an evil genius could come up with solid soap in soap dispensers.

[@Noo-My-Only-Weakness-Dying]

It's so genius and original!

[@hepnivalentine1635]

I did that during a strike at my middle school. I didn't think it was fair that I couldn't wash my hands properly so I started leaving cheap bars or soap bottles in the bathrooms for me to use. They kept getting removed, but I just kept taking more out. My bag was just filled with soap.

[@Vinemaple]

I took it that only the night maintenance guy had access to the liquid soap.

[@jmi967]

I’m curious to know why they even had bar soap when they had dispensers

[@jmi967]

You can, with most dispensers, shave up bars and mix them with water and they’ll work.

[@Nostripe361]

betting the clothes donation one was probably due to corporate wanting documentation about the donation incase the customer gets weird and sues them over taking clothes without giving them anything for it.

[@AtheosWrath]

Depending on where it was, it could be something about VAT

[@AmazingAutist]

Exactly what I was thinking. You know there was a Karen that changed their mind and or forgot that they said they could donate it, and then raised hell when I found out that the clothes they donated were actually donated.

[@nyotamwuaji6484]

Yep yep yep. That's why. It's a paper trail to make sure you can't sue them because people do that a lot. That's why a lot of places don't donate food to homeless shelters anymore either. Because people sue them to get rich quick

[@AIHumanEquality]

I feel like OP wasn't telling the full story or telling it accurately because places like that usually just have a form you can fill out or just sign on the spot to donate clothes. This has happened enough times in the past companies now have all kinds of forms of consent ready for customers. However where I live people don't actually do that like at all. Donating doesn't usually require any paperwork just dropping stuff off wherever you're donating it.

[@sylvrwolflol]

Yeah that was 100% a liability thing or a literal law that they had to follow. Another one of the "Karens explain how they were an unrepentant ass to a low-level employee" stories that have been invading the sub of late.

[@genesis4322]

The thought of a line of soldiers throwing grenades while one dude at the end hurls the pin instead just kills me.

[@swishoemi]

the soldier too probably

[@RepChris]

@@swishoemi Mr grenade is a friend until you release the safety lever ("spoon"), the pin is actually just there to keep the lever locked, it wont go off until the lever flies off. That being said your comment did result in my spitting out my drink from laughing, which is genuinely the first time that ever happened to me, so congrats

[@charimonfanboy]

15:20 Common scam, bring in a bunch of old, tatty but branded clothes, turn up during slow hours when one member of staff will be there to pick up the cash and ask them to donate the rest. Come back after the clothes have been donated, during peak times when a more senior member of staff is there and complain that first member of staff had stolen their branded clothes. Get paid for the old tatty stuff that the charity shop already donated elsewhere. The box is there for a reason, I have worked and volunteered for several charities over the years, the amount of theft, scams, begging and fake money you see working for charity is miles above anywhere else

[@AmazingAutist]

14:29 I actually understand the reasoning behind this. Because they don't want to be accused of stealing something because you know for a fact someone said they could donate it, forgot / change their mind, and then raise hell when they found out that the clothes they wanted back wasn't there anymore because it was donated. So it's probably a thing where unless it's physically written down to have permission to donate, they won't be allowed to donate it. It's basically Insurance to protect them from Karens

[@beeftips1628]

Yeah but in this case the person came back, said they wanted them donated, and instead of doing it or providing another form, they got forced to leave and come back so it’s technically another visit. I think op was rude about it but the worker was too. However I understand that the worker may have been scare to loose their job for doing something incorrectly so they followed to the letter.

[@lollertoaster]

Exactly, this story is so stupid. You stated in writing that you don't want those clothes donated, it doesn't matter what you say afterwards. We see only one perspective here, it's possible that the worker told OP to fill out another form as they should and they just did wanted to do it.

[@elaexplorer]

But the point that everyone is forgetting is that after arriving and checking the stuff the teller refused to add the stuff to the donate pile. All they would have had to do was have the person check the box at that time and initial it, instead out and out refusing to donate the rest.

[@meeshybee1654]

Yeah, both parties were in the wrong, here. One more than the other, IMO, however.@@elaexplorer

[@tzarg]

@@meeshybee1654 um I kinda disagree, I think only one party is in the wrong, OP

[@AmazingAutist]

Always love it when Jack narrates. Now we just need to -torture- hear Lexi read r/softwaregore

[@philippak7726]

the torque wrench one is straight-forward in a way. Basic truth: ALL things expand and contract with temperature changes. A metal wrench will contract in the cold. The amount it will contract will depend on the temperature and the material as different metals change different amounts in response to the same temperature - this is the basis behind a thermocoupling - the thing that tells your fridge when it needs to turn on the cool, or your AC knowing when to turn off the heat. Two metal strips that expand at different rates, so one will be the "too cold" and the other will be the "too hot" ANYWAY measuring the wrench at the incoming temp will give you a lower bound, but a calibration test has to be done on a standard temperature, and that will be the lab temp. It's got to be allowed to come to that temp before it can be measured, so it can come back with "at standard temp [24˚] the measurements come to [x], off by [y], so the wrench has been adjusted by [z] to bring it back to [within normal compliance]" if you wonder why a tool might need to be compliant, most items in manufacture have specific sizes, shapes, and other nuances that must be controlled - planes fail if a bolt comes loose in the fuel tank

[@loganroufs9705]

Ah yes, a RUD plane

[@philippak7726]

I googled that and nodded. I was expecting a joke along the likes of a PEBKAC or ID10T error XD But yes! Any physically controlled plane has to have tight control over the parts to keep it in working order A good example of how it can cause damage is from the Disney+ "Aircrash investigators" where a wing de-icing system originally had a flaw where it took too long to go back down, and just made a shell where it couldn't knock the ice off. It was fixed relatively fast but the pilot that crashed was with a company that never told the pilots the error had been fixed. error with the original design meant at certain temperatures the expansion of a tool designed to pop ice off the wing did not pull the tool back in fast enough at certain temps/atmospheric pressures, the two things planes are subject to a LOT

[@Tactical_sandwich]

While you were talking about soap dispensers i thought that no one has tried to change the settings on the automatic ones so instead of a little bit of soap gets dispensed it actually starts dispencing for an uncomfortable amount of time and the person using it freaks out.

[@nicolebacon2747]

I thought he was going to fill the very minimum so that only one person could get soap and then it would be too empty.

[@calaverx11]

24:38 - Mr. Grayson was new, the whole point was to show he was IN CHARGE. New management does that in every company - massive sweeping policy changes to "shake up the status quo" (re: piss everyone off for no reason whatsoever) just to show everyone they're the new boss.

[@stevetheduck1425]

Best boss I ever had came round a day early and asked why we did something the way we did. He learned all about the previous idiot boss' reason for leaving. Our good work he'd taken the credit for, while altering all the standard procedures, which we ignored to get things done. I reckon new boss had guessed this sort of thing would be the trouble. He was never a problem. Things worked so well, he also became a part of the fire-fighting team on site.

[@hmnhntr]

And it's stupid. You're a manager, not a king. Part of managing something is seeing if it works or not. If it works, you don't arbitrariky change things. See this so often in company buy-outs. "Your excellency at [area of expertise] is the reason we bought your company!" "Oh okay, so our processes will be adopted by the company, right?" "We're afraid your current processes are out of sync with company-wide standards, so they'll need to be modified to comply." Then cue the complaining that you're not performing to the expectations they had when they purchased you.

[@garysimmons3362]

1:42 Cold shrinks metal and expands wood. Hot expands metal and shrinks wood. Music director explained this when discussing tuning musical instruments outdoors.

[@Craxin01]

20:02 Technically speaking, if a company sells you an item and receives payment for the item and accepts payment, even if it's the wrong payment in your favor, they can't do much about it. If I buy a $100 item, but they only charge me $66 (same ratio as the story here), accept payment and give me a receipt, then it's mine and they can't then demand the other $34.

[@GinaRanTruthEnforcer]

also, regarding the fact that the narrator had a bloody meltdown in the story about the person who refused to donate the extra clothes, consider the following: they refused to donate them even after he SPECIFICALLY TOLD THEM TO DONATE THE CLOTHES!

[@andre_601]

1:55 Torque reffers to rotation. I know it as a variant of screws available (Star shaped if I assume the right type here). So naturally there are screwdrivers for it. And screwdrivers come in all kinds of sizes. Now, these sizes are standardized, meaning that a 1 is x mm, 2 is y mm, etc. The problem here is, that metal, which screwdrivers usually are made out of, expand and retract depending on their temperature. These differences usually are barely noticable, yet still important. That's why calibration and alike are done at specific temperatures (iirc 20 C°) to ensure that the measurements are consistent everywhere. You can also see the "National prototype metre" which if my mind serves me correctly also is located in a climate controlled room to keep it at a constant temperature, as it would otherwise display an incorrect length. I for sure know that such a metre exists in switzerland. My point is, calibration happens in climate controlled rooms to ensure that the dimensions of the thing they calibrate are always the same and not vary...

[@guess_who_21]

20:15 would like to mention that when an error like this occurs, it's the manager's responsibility to figure what to do about this. The customer always gets the right of way in these situations. (coming from someone who's worked in retail, restaurants, and fast food services)

[@TheSimba86]

4:23 banks do this with mortgages also, you have to make sure that your overpayments are going towards the principle or else the bank will just push the due date of your next payment further and further out to make sure you don't pay it off early.

[@ryanrogers43]

How do you make sure it goes towards the principle?

[@bellablue5285]

​@ryanrogers43 least online there's usually a 'regular payment' or 'balance only' (or principle only I guess based on original cmt, my bank uses balance) option, to pick where it goes. Not sure how paper payments would work though

[@Amarouq2]

There is usually a place where you can indicate your payment is to be credited towards the principle.

[@Yuruble]

20:20 - They asked for the check. They got the wrong check. It's the restaurant's responsibility to make sure that they got the right one. If it's an error in the customer's favor, then so be it.

[@Zephyeran]

15:30 The issue isn't that they followed the form's lack of donation check They were right to assume they should be handed back, that's normal, nbd The issue is the massive fuss they made when told the clothes could be donated If it's hard to edit in the system, have a sign up, and maybe petition to have another box added in the form that clarifies a check before donation because I know others probably also want to do that. ..Or just make it easier to edit in the system ^^' And surely you might be able to just make a new order, say that all clothes are not sellable but are valid to donate, and close the ticket in that sense I'd imagine So while a bit more effort, it's doable in the moment, and you can just say 'Oh shoot, yeah, sure thing, just make sure to check that box next time or have us write a note somewhere to not finalize the ticket until you can confirm you want them donated, this system is a headache when it comes to telling it to donate after the fact, and we're required to take note of what and when we donate.' Informative and polite, and gives a chance for sympathy/empathy on the customer's behalf (or for the customer to be a butt and you to change your mind, hah) I get not being paid enough to wanna do the extra work, but You don't need to snap at a nicer customer because your systems are junk and your boss and higher ups don't pay you enough and won't hire someone to make the systems better ^^'

[@jacobbondurant7186]

16:18 Oh, this is so satisfying!😩 I remember asking something like, “What is Latin, anyway?” only to be told, “It’s a dead language.” For so long I was left to assume that Latin simply couldn’t be learnt nowadays, that it was nothing more than an attempt at creating a language and eventually led to the creation of a bunch of languages we know today. I feel as though an anvil I’d completely forgotten about was suddenly lifted off of my head. Thank you, redditor and Emkay.🙂

[@SreaminToTheVoid]

I have a professor that always had our online assignments due on tuesday and thursdays. One week, she changed the due date without telling us (she told us in class that the assignment was due thursday still, but changed it to Wednesday. She changed the due date ON wednesday without telling anyone because she was going to be "too busy this weekend to grade them on friday"). So no one got points for it. When we confronted her on it, she told us that it was our duty to check the site every date for changes (this isnt an easily navigated site. It is a collection of folders in folders that we have to search through to find assignments. All she did was type the new due date at the bottom of the assignment). She told us to follow the listed dates and refused to give anyone points for it. Fine. We'll follow the posted dates. She just copied and pasted folders and dates from the previous semester and only remembered to change the year for most of them. We were just ignoring those dates and going off what she told us verbally in class for the due dates. So I talked most of the class into not turning in the following two weeks assignments. She tried to yell at the class for ignoring her assignments and I told her that we didnt miss any assignments, since they werent due until April and it was currently September.

[@owenjolley351]

24:23 *Drill instructor: “Why did you throw the grenade pin instead of the grenade private?????!!!!!”* *Guy’s father: “Sir you said pull the pin and throw it high and long downrange sir!”*

[@jaredcrabb]

Probably the exact words too. That happened while I was in. There was also a guy who gave the pin to the DS but dropped the grenade. Luckily he forgot to pull the other pin out. He got dropkicked.

[@runnow2655]

15:30 the dude in the post isn't saying "they should've just donated it before I came" he's saying that "If I come in and then say that you can donate the clothes you should donate the clothes, you know, because you donate clothes and that's what I am asking for"

[@joshuahunt3032]

11:21 What state and/or institution was this that basically made people take yoga classes once every 3 years on work time? That actually sounds quite pleasant…

[@mynameisname3935]

I don't comment often but Jack narrating Malicious Compliance is something I never thought needed

[@tzarg]

15:28 omg I so agree, like... yeah, the checkboxes are there for a reason and you getting annoyed at someone because you filled something out wrong (which is your fault) is kinda weird not going to lie

[@denverarnold6210]

5:37 that's not only an example of bad malicious compliance, but failed malicious compliance. They specifically said "so people can wash their hands." And I don't expect the average person to know how to open a liquid soap dispenser, and that's assuming it doesn't need a key.

[@NotChicoAndPico]

Wait, the school counsellor just straight up came to class and got someone in plain view of everyone? Wtf?

[@kanishksharma4783]

This is one of the major reasons why no kid takes up bullying to the school management

[@NotChicoAndPico]

@@kanishksharma4783 It's so odd to me. For all the faults my school had, they were downright meticulous when it came to mental health and bullying. Couldn't do much about passive bullying, but nothing overt at least. Anything to do with counselling was kept airtight, and unless someone told you, it was hard to know someone was being counselled or not.

[@kanishksharma4783]

@@NotChicoAndPico Then yours was a good school at least in these kinds of matters

[@tzarg]

maybe they just came in to the class with a "can I borrow ", since the kid seemed to only know what it was after they went speaking of which but also sort of unrelated, I swear there was just a certain year in my school where the teachers became much less... discreet, like twice or thrice teachers have just... shown homework results on the whiteboard like out of nowhere, what in the green bean?

[@erichanastacio9695]

Since the sketch was associated with "potential death" being a gallow scene. It was enough to be in the "suicidal watch" even if the student was just pranking the teacher. LOL 😆😆😆

[@ravengray3095]

13:21 as an employee this really pisses me off. At my work we have rules we have to follow that customers may not understand or think don’t apply to them. I work in a concession stand at a movie theater and we have those cardboard boxes to put your bag of popcorn in to make it easier to carry without spilling. There’s currently a national shortage of those boxes, not to mention our theater is barely earning enough to keep our doors open due to slow business and though the boxes only cost about .50 per box, we go through hundreds or even thousands every month. So we were told to only give out one box per bag of popcorn and to get a manager if a customer pushes getting more than one (we’ll often get large groups who just get one or two bags of popcorn and then a crap ton of boxes to split the popcorn between them). So many entitled people will push and push and push to get more boxes EVEN AFTER WE EXPLAIN THE NATIONAL SHORTAGE. It’s so annoying. When I go to the theater with my two friends we get one bag of popcorn and no boxes and we just have the bag sitting on the middle person’s table where everyone can reach it, but noooo, these people must have their OWN container for their popcorn. God forbid they all have to take from the same container

[@misschieflolz1301]

I get the second thing..... especially as it was about calibration. external temperature can wreak more havock than you think. Like, I have these expensive nerdy resin statues..... every time I get a new one I have to give it several days to acclimatise before assembling else you risk breakages or warping. With a tool like a torque wench, I'm pretty sure if it's cold any calibration would be utterly useless.... and in the case of these guys wanting to impress a big customer, that's exactly the opposite outcome they'd get. While I'm not exactly a lab tech myself, I studied enough of the basics to know that the sales person is an absolute moron and should listen to the people that actually know. It's like the higher management that can't operate a computer properly. Drives me nuts

[@Request_2_PANic]

17:19, The voice you did for the company is perfect.

[@youtubeuniversity3638]

15:35 ...pretty sure the idea is "I am giving you permission to NOW, what's it matter if my box wasn't checked before‽" The latte comparison is nonsense, also.

[@hmnhntr]

Because the form is what the record will show. You think the company is just going to take your word that the customer didn't want what they put on the form? And that's even assuming you still remember by the time it comes up. Do you understand why paperwork exists in the first place?

[@thatonewitch]

It's basically there to make sure you can't try to sue them for donating your clothes despite previously donating them

[@ereGoats]

jokes on you, I don't have a girlfriend! take that! ... wait.

[@jaredcrabb]

I feel personally attacked🤣

[@lauren3173]

20:13 this person… Their tone is just so… I can’t find the words for it.

[@Iplay4u]

15:36 the point was they argued about it for a long time rather than her just saying "oh sorry, as you didn't tick the box I assumed you didn't wanna donate them. I will now process and donate them"

[@QuikVidGuy]

They legally need to have the paper trail so nobody causes trouble claiming they didnt authorize the donation. All op had to do was agree to check off a new form

[@Iplay4u]

Thats fair, but Jack was reading the post as if OP was wrongfully upset at the clerk @@QuikVidGuy

[@hmnhntr]

​@@Iplay4uHe was. He literally put down in writing that he wanted those clothes back and that he didn't want to donate them. Then complained when they wouldn't donate them. The paperwork exists to document things. Do you think the clerk's word that OP changed their mind will mean anything if that transaction is reviewed later? This isn't a complicated concept.

[@Iplay4u]

@@hmnhntr bro I'm so confused ngl

[@sovietshoes952]

Why would they get rid of the gaurdian of the machine, were they scared of it?

[@Roadent1241]

No, they got rid of it because it was causing Fun and Non-Company-Created Morale. How dare dey. Tsk tsk.

[@-_Nifi_-]

The climax of a story is not the last suspendue moment, it is the turning point. The last post’s climax is the design flaw, actually. The exposition is the design flaw, and the moment of final suspense is the meeting, and the conclusion is that finally, people could collaborate again Freytag’s pyramid, please tell me if I missed something

[@InMyFaceAndLovingIt]

20:33 I imagine the fault lies with the provider if they provide the wrong bill to the customer and it gets paid, same as if the customer gets misbilled and requests a refund because they were charged too much

[@youtubeuniversity3638]

13:10 She shoulds just made a "Recommendations" list. "Hey, not all these trainings are worrth the time and effort, so look at these if you want to spend your training time better."

[@ThomasHumphreys-jb1mq]

My school is very poorly organised, so it has had alot of 'incedences', as i have been to the school since its beginning i know all of them... now i did a prank on my friend when i send an email to him through his own email, the issue being i did it on the school wifi therefor breaking the legal clause of not doing 'illegal' activity on the school wifi, they threatened me to press charges if i did not act like a respectable student... so did, they now have implemented special messures while bringing visitors around the school to avoid me because like a 'good student' i will inform them about the real side of the school, including but not limited to: the knife fights, pushing someone to suicide before expelling them, the prostitution ring, fight clubs, drug trade... it can go on...

[@philippeleprohon4823]

jfc, What state/province/country do you live in???

[@ThomasHumphreys-jb1mq]

@@philippeleprohon4823 Singapore, so alot of death penalties lol

[@xtxownage]

This...hits harder than I expected.

[@Vinemaple]

In response to Jack's last comment, you're very lucky, Jack, to never have dealt with someone who can work in a company for decades and still not understand that a stupid idea will not magically work because it was their own ass it came out of.

[@GeneralArin]

2:10 the wrench needs calibration, so that means the measurements required is very important and very precise. Temperature makes metal expand or contract. Cold metal contracts. So technically, it's smaller. Not by much, but when you need exact precision, it's more than enough to throw things off. so calibrating it while it's cold means after they calibrate then when the temperature goes back to normal, it will expand to the wrong size. (and when it's calibrated to room temperature, is also standardized to match the weather and other machinery, so temperature changes affect all the parts equally. The wrench would change differently to the rest, making it even further off)

[@robertnett9793]

1st story... Somehow I love this low key superstition, many engineers, machinists, tech-people and scientists have. Sure - it doesn't make sense rationally... but then... as long as it doesn't hurt - who is complaining?

[@StormTheSquid]

20:13 Nope, in the US at least if they give you a bill, you have to pay that bill. If the bill was given as less in error, you *can* do the right thing and pay the correct amount, but you aren't required to by law.

[@pengil3]

Fun fact: The diaphragm is a muscle, which means that if you stopped moving all of your muscles, you would suffocate.

[@jaredcrabb]

Youd die of hypoxia first since your heart is also muscle.

[@1withthelion]

If they put your name and card number on the check, even if it's for the wrong things you ordered, you still technically paid your bill. If they contact authorities, they'll look like the ones lying because your customer copy receipt will show you paid the bill, regardless of it was inaccurate. I doubt the new guy would try to clear up the issue after being treated so poorly

[@jaredcrabb]

She probably told them she had the wrong check at checkout, especially if she paid with a card.

[@leslieedwards6011]

I don't know if this counts as malicious compliance, but I've heard the story bunch of times from my mom. Apparently when I was like 5 or 6 years old I loved those Trixs yogurt cups and at one point my dad took me grocery shopping with him. While shopping I kept bugging him about wanting yogurt and he got so fed up with me asking, he said that if he heard me say the word "yogurt" one more time we weren't getting any. So when we were getting the milk and eggs I almost told him we just dairy case. My mom said I made Dad laugh and I got my yogurt. My dad said he really couldn't argue because I stopped saying "yogurt."

[@QuikVidGuy]

We just dairy case?

[@TheK0tYaRa]

1:55 Metals and other things expand or shrink based off temperature. You can see how much water does that by freezing a full PLASTIC water bottle. Why not glass? I want not to be responsible for someone getting cuts.

[@hydrashade1851]

8:04 knowing my civics teacher, this very well could be him. but if it was, he wouldve told us that story by now. im confused lmfao

[@Greenbunzii]

Completely unrelated to the vid but as someone who can’t stay concentrated on video more than 5 minutes long, your videos are the only videos I can Sit and watch for the whole time

[@RWAsur]

hey man, the non-janitor DID leave soap. Bar soap in a liquid soap box. :) Just use the bar soap~

[@Angel-Dust-The-Prostitute]

9:38 > Person tries to intimidate me with 3 people. > Laughs in gun loaded with 100 round dinnerplate

[@salmuttotabreabittlecochicarac]

24:25 Seriously? He should've NOT gotten pushups and the others should've since he was the only one who did what he was told and not what he thought was right!

[@jaredcrabb]

The DS's totally laughed their assess off at that. Happened during my basic too. Guy also got dropkicked for dropping the grenade while handing the DS the pin. Luckily, he forgot to pull the other one.

[@Masquerade404]

14:53 Sounds more like a liability issue.. Probably had problems in the past just assuming or going by word of mouth.. They wanted documentation to avoid potential legal action as well as accusations akin to theft.. Having it written (or in this case, a box checked) can be used as evidence to protect the store from fraudulent claims..

[@_Sparky144]

As a person that has been sent to the school counselor, I think that one was funny.

[@JadianRadiator]

0:50 *_never_* use sidewalk on a chalk board. That s*** is a b*** to clean off of a chalk board.

[@justsomejerseydevilwithint4606]

3:36 WOOOOW NOBODY'S MADE THAT JOKE BEFORE

[@batchampa]

I think liking school could be a sign of distress, it was for me. I was being abused at home so school was a safe place for me at one point.

[@NotTheLastSoL]

14:58 while i agree that assuming the person whants the clothes donated is stupid, not accepting when the person outright asks you to donate them is eaqually so. Plenty of people do what this person does and choose to look through what's left one more time in case they missed something they wanted to keep before donating and forcing them to go thought the process again or use a different organization is moronic.

[@jasonarthurs3885]

Maybe try pre-sorting at home, before dropping the donation off...???

[@jaredcrabb]

​@@jasonarthurs3885 He said "Just in case." Maybe you threw in something you didnt see. Nobodys perfect.

[@Valcorr_122]

I also had poeple from the sales departement pressuring us in the honing depertement to push out cylindres, my dad did not like it one bit so he just did what they wanted, but like a week later

[@Vipera217]

my first job includes stealing designs. i was never given any sort of contract or NDA and management pissed a lot of us off. hence, I'm saying that if that company looks like they stole a design. They did.

[@SmashPortal]

The problem with the clothes donation one is that the donator *explicitly* asked for their clothes to be donated and the worker *refused* . There was no *assumption* to be made.

[@SluggishPoineer]

I would love to be instructed to only do what my contract stipulates. Mainly because my contract doesn't stipulate anything 😂

[@silverrey7379]

3:42 Good one, Jack! Too bad she isn't real...

[@digifreak90]

I don't necessarily agree with your take on the clothing donation story. While yes, if OP didn't actually plan on keeping any of the clothes they should have checked the donation box, they weren't upset with the worker for not knowing that they actually wanted to donate them, but because there should have basically been no reason why they couldn't donate them after being told by OP that they could donate them.

[@QuikVidGuy]

Lawsuits

[@digifreak90]

@@QuikVidGuy Okay, but instead of saying, "No, I can't do that" the employee could have instead gone the route of, "Okay, I can do that for you, however, for legal reasons I'll need you to fill out a separate form for the donations.:

[@end_slayer]

15:29 but after they didn’t tick the box they directly told them they wanted to donate. And either way it was fine in the end, they tried to go through the way the worker wanted but the worker went screw it.

[@lynniewood]

The donation story, i don't think Op was wanting them to "assume you want to donate their clothes" like you said. they are directly telling them they want to donate it, just at the wrong time in the process. They want a chance to look over what clothing sold or not before choosing to donate all or nothing. They probably took in a couple nice/expensive items and wanted those specifically back if they didn't sell, but everything else is fine to donate. That seems pretty reasonable to me, esp with how expensive some clothing is. If its about needing to have documentation, which is also reasonable, it shouldn't take more than a couple minutes to have them mark their original form or fill out a new form. Especially since they were able to easily donate them by just starting the process over again, wasting even more time than just letting them donate it in the first place.

[@ThePuff18]

3:40 Jokes on you, Jack I’m gay 😎

[@jaredcrabb]

24:29 The DS's were totally laughing their fucking asses off in their heads at that. I think at least once a year someone does that too, cause someone did that when I was in basic. One of my DS's couldnt keep his laughter contained.

[@jenniferhart559]

Skeleton in the thumbnail has double humerus bones 🧐

[@SerenaTheTurtle]

OMG FINALLY SOMEONE SAID SOMETHING 😭

[@braydenbanks4228]

15:31 The OP here was saying that they had already had the employee sort the stuff, took out what they'd buy then returned everything to the OP. The OP was planning to check and see if they actually wanted anything left over, and after deciding that, no, they didn't want anything that was left, they asked if the employee could just take the stuff that was left and donate it, as they didn't want it. The employee essentially replied with "Nope. You didn't check the box on the paperwork that would make it my job to donate the remaining items, and I'm feeling lazy, so do it yourself." The OP's Malicious Compliance was completely warranted, as, if there really was an issue with the employee taking the items to be donated without the checkbox checked, the employee could have handled it better.

[@jaredcrabb]

Maybe they had an asshole micromanaging boss.

[@RealmsCrossMyths]

Okay… but they didn't have to assume. They were told\asked to donate them when the person came to collect the money. I'm not saying they should donate everything they get automatically, but having a "I'd like to look through what you don't buy for anything I'll keep when I collect payment, and then you may donate the rest" option would help.

[@Tom-fn5nz]

The way the school system is set up, I would be concerned if someone liked school. The bullying is rampant, you’re on your feet all day, there’s no free school lunches, and the mountains of homework are not helping.

[@jaredcrabb]

I liked high school, but I can kinda agree. I probably would still have hated school if my father and atep mother werent abusive as fuck.

[@madsfiedler3884]

ok, the clothing donation issue wasnt that they didnt donate the clothes, it was that the worker wouldnt accept them as donatable items after the seller had come back and told them they wanted the remaining items donated

[@caitlinabbott7895]

Jack singing bits 23:27

[@Void_Dragon]

Nah, the lottery ticket one. The store paid HIM $4 to cut the line.

[@luckythelucklesswolf1419]

14:53 how does politely saying "there's nothing i want to keep so you can donate it" and getting frustrated when they refuse and (presumably) don't give a good answer to "you already offer donation so why not?" make you comparable to the first thing people think of when they hear the name "Karen"? if it's for legal reasons they could've just said that and op probably would've understood

[@RobertCampsall]

You missed the point of the donation story entirely - and it was the worker who was being pedantic. They'd already sorted the clothes and given them back to OP, and then OP looked through them and didn't want any of the ones she got back so she said she'd like to go ahead and donate the rest. That's when the worker refused to take them for donation since OP hadn't checked "the box". Your entire scenario had absolutely nothing to do with the events in the story.

[@shannonp1656]

The grenade story reminds me of a joke I read many rears ago: What do you do when a [ethnic group] throws a pin at you? Run! He has a grenade in his mouth.

[@Roadent1241]

I can totally see Gollum doing that.

[@QuikVidGuy]

I kind of love that you didn't specify any ethnic group, so now the joke can be applied to literally anybody. It's like a joke about being drunk, every country on earth has that stereotype

[@shannonp1656]

@@QuikVidGuy If I specified it might have been flagged and removed. The nationality was that of my grandmother. You're right, though. Pick a country, any country.

[@jaredcrabb]

Can work by job type too. Lawyers for example.

[@jaredcrabb]

​@@shannonp1656 Thats true. Military Intelligence is an oxymoron for a reason.

[@minerminecrafter464]

15:34 you are deliberately ignoring the fact that that person EXPLISITLY SAID THAT THEY WHANT TO DONATE THE CLOTHES.

[@erikarussell1142]

Dude paid his bill, it’s paid for. It’s a them problem that they billed him incorrectly. If they had done their job and he didn’t say anything, it would’ve never been a problem. He is no longer responsible for that bill. It is considered paid.

[@LAZYLUINOR]

Ngl I watch this kind channel every day and I’m not stopping

[@frostbite3820]

Reading reddit posts? 🙅🏼‍♂️ listening to other people reading reddit posts? 👍🏼

[@AmazingAutist]

No one said you should?

[@1withthelion]

That person should've just made changes to the account anyway, let the government sort the boss out

[@alexmipego]

You laugh, but think on schools and you'll realize that if you don't like it… then they really don't want you.

[@skybladebloodheart4247]

i think its probably fiine because the transaction was completed erroniously on the part of the seller.

[@Yuruble]

15:05 - I don't understand why they couldn't have just checked the box after they said they wanted to donate them? like why make a fuss over it? Like they said "I want to donate them." At that point, they should have said "okay" & taken them. Maybe it would have been an issue if they hadn't had said they wanted to donate them.

[@dhi_holo]

15:10 I think the thing is sure, OP didn't tick the box, but they then gave verbal permission to donate it. Basically, they didn't want the clothes immediately taken from selling to donating, but wanted a chance to look at what was left in the middle It's a bit different to OP being given back the clothes and saying "why didn't you donate this"

[@hmnhntr]

Oh yes, a verbal agreement, that will mean a lot if that transaction is reviewed later on, or OP decides to be an a** later and sue them for "stealing his clothes". Paperwork exists for a reason and I'm so tired of people being treated like they're a**holes because they won't act in conflict with it. Maybe just do the paperwork correctly?

[@ienztine]

It is in fact not on them they were not given the correct billing and as stated paid said amount.

[@LineOfThy]

15:31 except they literally informed them that they wanted to donate the clothes

[@durk5331]

Technically she would have been scot free if she hadn't Told them about the mistake >.> But I guess she got away with it anyway...

[@jaredcrabb]

If she paid with a card it was corrected at the register, cause it would have been a different name.

[@jaredcrabb]

Also, thats what would happen to you if you stopped moving all muscles, the heart, lungs, and diaphraghm are all muscle.

[@loyallemon6994]

Jack on the donation post the donator once getting their clothes back then asked the employee just to donate the rest and they don’t mind but then the employee was hus😊being uptight and declined

[@esmranackwood2313]

15:20 also they dont wanna get in legal trouble if they do donate without you saying they could and someone trys to sue

[@dumpling321]

I think you're missing the point of the donation one. It's not that they weren't donated automatically, it's that they refused to even accept them after she told them that she specifically wanted these clothes donated. It was pure beurocrocy at work.

[@gabrielc7861]

First story is just the origin of the mechanicus in wh40k