Robot | How to Maintain (Shark Matrix™ Self Emptying Robot Vacuum)

With the Shark Matrix™ Self Emptying Robot Vacuum, you’ll achieve convenient, hands-free cleaning. Follow these tips to keep your Shark Matrix™ Robot in tip top shape.

[@pringlized]

So strait forward. Thank you.

[@tinale177]

Helpful video

[@beverlydavidson8356]

Good video!

[@jrhawley57]

can the filter in the dust bin be cleaned more than just tapping or brushing? Can that filter be replaced like the filter on my previous Shark?

[@SharkHome]

Hi! To better assist you with your questions, please email us at [e-mail], and we'll be happy to look into this for you.

[@ricardomelendez7263]

@@SharkHome No you cant, that the short answer that they dont want to say, its not that hard

[@City-Hiker]

May I ask which smart AI robot model has 2 front brushes and which one has 1 brushes?

[@SharkHome]

Thanks for consulting us with this inquiry! In this case, units such as the RV2610 and RV2502AE would include one side brush, and units from the RV200XX series would include two side brushes, since these are older series.

[@ExpertNailsandsparoblox]

Uhm ik this is a old topic I’ll be asking about but my shark ion r78 is not working after 3 years with no use, how do u fix pls tell me

[@SharkHome]

Hi Ethan, we are sorry to learn about this situation with your unit. Let us go ahead and help you out. We have taken note of all these details on file, and to resolve your inquiry, we will proceed to troubleshoot your unit. To continue assisting you, we kindly invite you to contact us by phone at 1-888-228-5531.

[@StPhred]

I have the exact model in this video, but have been unable to purchase a replacement side brush (exactly like the one in the video). I have spent hours on the website. And I have made several calls to Shark customer service, and spent hours with them, including two video calls where I showed them close ups of the bottom of my robot and the brush. Twice they have sent me the wrong brush with a single sweep. If someone at Shark could identify the correct part number for the side brush in this video, I would be grateful.

[@SharkHome]

Hi! We're very sorry to hear that you're having difficulties finding a replacement side brush for your vacuum. For better assistance, we kindly invite you to email us at [e-mail], and we'll be happy to look into this for you.

[@williamdegraw6070]

2:14

[@nigistsabab3777]

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