RV KwiKee Power Steps: EVERYTHING YOU NEED TO KNOW

[@RVstreet]

I know many of you who come to watch this video are having a particular problem going on with your steps right now. This video won't solve every power step issue, but it will solve 95% of them. When trying to figure out what’s going on with your steps, always start with the common issues first. Methodically check each item to eliminate what it isn't and that will reveal what the problem has to be. This video not only shows you the common things you can do to prevent problems in the first place, but if a problem does come up, you know where and how to staring looking. Throwing money at a problem is never the procedure. Diagnose the problem first. If a part has been proven to be bad, then replace that part. Controllers, motors, gear boxes and other operational parts can and do expire from age, or will not work properly when subjected to a lot of rain, humidity, salt water….like staying near beaches or salty environments ie salted roads in the winter and the most common one……lack of maintenance. So use this video as a syllabus or a workbook of sorts, to help guide you into these different areas to check when you do have a problem with your steps. And of course do these maintenance items once a year to help prevent problems from happening in the first place. Other than the parts sources I listed in the description test, here's some additional info on getting the right replacement parts...... The proper replacement motor and/or gear box sourced from an auto parts store can vary depending on your type and model of steps. Generally speaking many can be replaced with a 2006 Taurus window motor part# 742-240 but sometimes the bolt pattern isn’t correct and in one instance the 9-tooth gear was smaller then the original gear. More places to find motor & gear parts: 1) AM Equipment 402 E. Hazel St Jefferson, OR 97352, [phone] the motor is $29 plus $7 shipping. 2) Replacement step motor at AutoZone. It's a Siemens "Window Lift Motor", part# WL43003. 3) Autozone. The brand is "Siemens" The ID tag lists the following numbers: 59720-20 121899 4) A 1986-1995 Ford Taurus left front window lift motor sometimes will match. NAPA part # BK655-1395 $63.99. Also from Auto-Zone Manufactured by Dorman part# 742-206. This has a lifetime Warranty and was $49.99. On disassembly of the motor if you find the plastic plugs severely lopsided due to all the years of strain, new plugs cost $8.00 at Autozone or Amazon. Some folks that have a 25 series Kwikee step motor can replace it with a with a Dorman 742-277 window lift motor for a 1986 Ford Taurus driver side window lift motor. Taurus has a high torque motor which is why the number ends with 277 meaning high torque. AutoZone has rebuild kits for Dorman window lift gear boxes (plastic gears). Always use old motor and gear box to match to the right new one for your steps.

[@Turboromee]

My motor is making a clicking noise but it’s not moving my steps anymore. Have you experienced this issue ?

[@RVstreet]

@@Turboromee No I haven't, but more than likely the gear box is shot.

[@kxrv6629]

Your video was a lifesaver! Our steps quit working the other day after 5 years of full-time use. I had watched several other KZbin videos and they weren’t specific enough to be helpful. Yours while preventative centric still have enough detail in the troubleshooting part to get me going. I’m not sure, but think it was the tapping the motor with the mallet, but I also tightened the connections. Bottom line: The steps are working again. And I lubed them off good. TFYHelp!

[@johnkastelic1409]

I was looking all over for the fuse that blew out on our steps. Bought a 2005 used motorhome and as usual, there were no wiring diagrams with the coach or available from the defunct manufacturer. Your video pointed it out nicely.

[@danielperra5976]

I just replaced a 1996 motorhome with a new to me 2018 Thor ACE. The steps on the new unit were a concern to me because they give about 1/4" - 1/2" when I put my weight on them. The step on the old unit was rock solid, it did not give at all when weight was put on it. I see that the steps on your unit do exactly the same thing that my unit's steps do. So, now I understand that the give must be due to the more complex multiple step mechanism compared to the single step design of the old unit. Your video has shown me what I need to do to prevent the slop becoming a problem down the road.

[@RVstreet]

Yep, movement in the steps is common but that's why you support them underneath when parked. Otherwise that movement or bouncing up and down every time you step on them can cause premature wear and/or bind or break the gears in the gear box. Just support the steps and you'll be fine.

[@TheCasiquiare]

Thank you very much for this video, I just got problems with my RV step, suddenly stopped working, fortunately the step was retracted; I already fixed today thanks to your video, I went directly to check the ground cable and it was in the air, it came off of the ground screw. I cleaned it and re established the ground and bingo the step is working well, I took advantage to lubricate the step and now is working perfect. Thanks for your useful and educational videos.

[@tuckertruckerpatriot312]

As a Truck Driver, the safety circle walk around...is something I have used with ALL my vehicles as a GREAT Habit in driving ANYTHING! It has been a lifesaver in many instances not just on driving big rigs. Just FYI friends!

[@RVstreet]

Great tip!

[@lowelljohnson8666]

Have owned our ‘01 Kountry Star DP since ‘03. Steps didn’t extend for the first time today. Will go thru your checklist tomorrow morn. Thanks so much for the most thorough analysis of the Quickie step assembly!

[@tommyg5346]

Having trouble with my steps. Knew which channel to "tune" to. I know you're now with us in spirit......great video as always.

[@RVstreet]

♥️♥️♥️

[@KathrineSmith-t1v]

Thank you for your continued help. I’m 70 year old women just starting my full time life and knew nothing about fixing especially mechanical things. PS I know and RV Tech who likes his channel. Thanks

[@RVstreet]

I'm so glad the channel is helpful to you. As Martin would say "you can do this" 👍

[@larryclements3504]

My step quit after not locking it down while loading for a trip. Thinking I blew a fuse I crawled under the RV several times trying to figure it out. I finally tapped the motor with a hammer a few times and that fixed the issue. Followed your cleaning and lubricant instructions and it works better than ever! Thanks for the great advice!

[@KPCKeysDIYBuild-Install-Fix]

That is one of the most informative and coherent instructional videos I've ever seen my entire life. Clear and concise language, that makes use of returning to a point made earlier in order to facilitate acquisition of the topic. Teacher stuff, man. (I'm not a teacher but my wife is) Excellent. I'm guessing the other vids are too. I'll check them all out eventually. Thank you, thank you.

[@KPCKeysDIYBuild-Install-Fix]

And I forgot to mention your most important team member, your wife. Good job at showing steady shots of the area in question. Who does the editing? Good job there too. Thanks. I know that eats up a ton of time producing something like that video.

[@RVstreet]

Well Mike.....I always try to create informative and coherent instructional videos that returns to a point I made earlier in order to facilitate acquisition of the topic. I'm so glad you noticed that technique. You're too kewl. Yes my wife is a very important Team Member who works the camera and audio and I do the editing and updating our YT channel. thx so much for taking the time to chime in and I hope you stay with us. 💗 👍

[@modabom9841]

I love your videos. You are so good at explaining everything. I love your humor. Keep up the good work. God bless you and I’m sending prayers for a good out come for your cancer.

[@lxe1986]

Thank you Martin and Joanie! We have a 38' Fleetwood Expedition. My RV steps were stuck in the "out" position. I didn't know it and I was driving through the RV gate to get propane. My gate is only 9 1/2 ft wide. As I was going through the gate, my wife started to yell at me to stop, but it was too late and I made it through the gate. I was lucky that I didn't wipe out the steps because I was only 2" or so away from the post. So with my wife's guidance, I backed the motorhome up into the RV access area so I could figure out how to get the steps back in. I couldn't figure out what was wrong. After watching your video, I got my hammer out started to use it. I hit the motor a few good times. I thought it wouldn't make a difference. Well surprise, surprise, surprise!!! When I closed the door, it started working. I felt like a little kid! I opened and closed the door a few times before it sunk in that it was actually working! Thank you for the awesome video and keep on doing the DIY stuff. We appreciate you!

[@RVstreet]

Thanks for that testimony Mark. Thank God, your wife saw those stairs out even though you barely made it. That was close. When we first start to move ANYTIME, I always ask Joanie to verify the steps are in. 🔧 👍

[@avatarjody]

thanks so much. the tapping worked for me. I cleaned it and lubed it. And now I know how to replace the motor when it comes time.

[@davidpittman57]

I miss Martin. I learned so much about RV maintenance 😉🙏

[@mrclay50]

I just started my RV and many things don't work after a year of sitting up including the steps so I have subscribed and will get a lot of help from your videos, thanks for the information.

[@azimmey]

Thank You 🙏. My Tioga steps just started making a ratcheting noise when the steps go all the way in. A 09 Tioga SL.

[@rcflyer1201]

Thanks for the help. what I ran into was the pin that holds the gear assembly to the stairs was seized inside. Took quite a bit of effort to get it out without running anything.

[@dirtfpv]

Holy crap, you are extremely thorough. People need this. Good stuff, thank you. Sticker, round.

[@jayglosser2014]

Great video. My steps go in and out but the motor continues to run several seconds which makes a banging noise, any suggestions? Again THANKS for all your advice on the RV steps.

[@kevinpicklesimer]

Thank you for your time I making this video . Very informative, our steps went out on day 2 of a 3 week trip.

[@larrycox6614]

Awwww... you didn't have to do that for us. Thanks for keeping the mechanically- challenged in mind & connecting the dots for the "whys" in all of the videos you've provided.

[@RVstreet]

Our pleasure Larry 💋

[@jeepsandrvs]

I went back and rewatched this video when our steps stopped working as we were leaving the Florida Keys! Ground wire was the issue. I also ordered the lubes mentioned from your link and I just love that Chain Wax lube. I am finding several uses for it. Keep up the good work Martin! Safe Travels!!

[@RVstreet]

So glad our videos are making a impact and helped you. And thank you so much for using our Amazon Store when you need things. Joanie & I can't thank you enough. 🔧 👍

[@aldsldr.3589]

Your video came at exactly the right time! My step was working fine however it makes no difference if I have the key in the ignition in off or on position , and if the steps switch is on or off. Every time I open the door the steps comes out and close it it goes back in. It recent got stuck in the out position so I replaced the controller, as well as the motor and gear assy. It works again just as it did before-all the time! My rig is a 1997 Dutchstar DP-3757. Any help would be greatly appreciated. Thanks again for all you do!

[@RVstreet]

*Every time I open the door the steps comes out and close it it goes back in* So I'm confused. This is the way it's supposed to work. *It recent got stuck in the out position so I replaced the controller, as well as the motor and gear assy. It works again just as it did before-all the time!* So I don't understand your question for help. It's working as it did before. That's the way it's supposed to work. Clarify if I'm not understanding you right.

[@aldsldr.3589]

@@RVstreet Thanks for getting back to me Marty, I will try to clarify. If I open the door from the outside the steps extends out and then if I turn the step switch in the off position , shouldnt the step stay down unless I put the key in the ignition or turn the key on? If I am parked at a camp site with jacks down no key in ignition I thought with the steps extended and switch of the steps shouils stay extended until I turn the ignition on or turn the steps switch back on, now the steps come out and go back in every time I open the door. Thanks again for your input!

[@RVstreet]

@@aldsldr.3589 *If I open the door from the outside the steps extends out and then if I turn the step switch in the off position , shouldnt the step stay down unless I put the key in the ignition or turn the key on?* Yes. Ok so for example, we're parked right now in a CG. Jacks are down and slides out. Step Switch is in the OFF position. Now we can go in and out of the door and the steps stay put. This is the way it should be set and work when parked. If I turn ON the step switch, the steps will deploy and retract every time I open and close the door. On the ignition switch....it over rides the switch. When you put in the key and turn it it tells the steps "I'm going to start the RV now, so bring in the steps". Since you put in the key and turned it, the steps assume you're going to start the engine and it doesn't want you to leave with the steps deployed. So it retracts them. If you open the door it will deploy the steps. If you keep the door open the steps will stay deployed. Again... the ignition switch....over rides the step switch. It's a safety feature. Just putting in the key into ignition doesn't do anything, it's when you turn it that over rides the step switch.

[@aldsldr.3589]

@@RVstreet I read through your instructions and when I tried it again, it worked just as you said it should. I think maybe I was turn the switch to the off position before exiting the coach, so when I exited the coach and then reached in and turned the switch it worked perfectly- Shazaam! (As Gomer used to say LOL!) Thanks again!

[@stephenwhite9869]

I greased my Super C Nexus Wraith with the information you provided. I bought the grease gun you suggested; it worked great. You might think about a video on braking systems used when towing a car. I use a RVi 3. Just got it. I had a RVi 2 for about 5 years. I replaced it 2 times under warranty. Otherwise it worked fine and was easy to install. I have yet to take a trip with the RV3. I bought and used your foam cannon. I have a water softener I got before your video. I was taking it in to be serviced every 2500 gallons. I thought the that the resin needed changing. They were just regenerating with salt. I paid $90.00 for the last service. With your video I will do this myself. I will now do your step service. Thanks for your maintenance tips

[@RVstreet]

I've thought about a vid on braking systems but there are so many types of set ups and applications it would be impossible for me to do that correctly since my experience is with ours which is the Ready Brute Elite. But I do appreciate your suggestion Stephen.

[@johnmclaren7059]

Great video you guys!! We laughed so hard with that intro!!! Great tips again Martin, the step carpets were a #1 priority for us even tho our steps are the Lippert manual fold type those carpet steps are just an added safety precaution and also keep the dirt from being tracked inside! The added adjustable step I saw that you have is on our list after we experienced during our two week shake down trip. The height difference from the last step to the ground was a knee killer and after I noticed a fellow rv’er who had the same step as yours we’ve been searching for one but they are sold out like many other rv things that this massive rv surg has taken North America by storm! I’ve since built a wooden step but allowed enough space to slip in extra wood to give it a sturdy step! Like always you guys, keep the camera rolling safe journeys ! 👍🇨🇦

[@RVstreet]

Thanks guys. That intro was fun to do. I like doing quirky little stuff like that in vids. I don't like being like everybody else. It's just me.

[@jimmiller5687]

Myk I'll hmm

[@lyndarandall211]

Love the hair cut 🤩 As always an excellent video. Blessings, take care and stay safe 🤗🐞

[@RVstreet]

😊 thank you. 🙏

[@AiBilly]

Very important thing is -----------> " Stick Around " 😊 I`m addicted to your videos. ❤

[@jeepsandrvs]

Excellent, comprehensive video on this topic. One of the items that I am working on this winter is completing a comprehensive maintenance checklist - and then doing the maintenance work before we head out in the spring. I find that after you do an item a couple of times - you get proficient at it and it is not that big a deal. These videos help with the knowledge base greatly! Safe Travels!

[@RVstreet]

Ya most of this stuff really doesn't take that long to do in real time. Thanks again guys so much.

[@byronmcdermott3740]

Best RV channel on YT. Love it. Keep it up!

[@RVstreet]

Wow, thanks so much Byron. You're the man.

[@davidblankenship2503]

Martin. We were just given a 2002 rv. Set for 12 years. Your channel will help us tremendously. Thanks

[@RVstreet]

Thank you David.

[@thomastow9595]

Thanks for great video and info. Steps rebuilt and working smooth:)) But when retracted, the dash alert shows step meaning it is out...Cannot figure out how to get it to go off when retracted...Perfect otherwise...any info appreciated..Tnx

[@RVstreet]

I have to say with a heavy heart that Martin has passed away and I don't have the answer to your question. Sorry

[@swabbievet]

Like the new hairdo and I bet it's cooler too. Another think to check if your steps start acting up is the house battery. My battery was getting low on charge and the steps were getting jerky when going in and out and eventually stopped. Once I replaced the battery the steps worked like a charm.

[@RVstreet]

Good point Carl. Yes bad or low house batt's can also be the culprit of malfunctioning steps. Yeah you. 😜

[@TheRfritz695]

Awesome video thanks for sharing. Have an issue with my steps, fuse keeps popping immediately and step won’t work. Do you think it could be the control box? Motor works independently

[@RVstreet]

I'm sad to say that Martin has passed away and I don't have the answer to your question. Sorry

[@dennisking8556]

You are awesome! I just got my 2017 Georgetown 364ts back from only big Ford Truck dealer that services RVs on the F53 Chasis in Cincinnati. I asked specifically to check front end and do the 30,000 mile checkup. Oil change and lube bearings on wheels. I told them the Jeep I was towing had bad wheel bearing and axle trouble after long trip. Also they have a 20 point inspection etc. I then was watching your channel for first time on TV about Air Filter changing. So I go down to where RV is stored inside open air filter housing and find almost black air filter. I called dealer service manager and he said can't believe his guy missed it. I took a photo and sent to him. Then I checked your video on lubricating front end 9 points. I go back down and sure enough it looks like they were not even touched. I have had it there 3 times before and looks like they have never greased the front end or anything else probably. Thanks to your videos I will be doing my own maintenance or checking who does it to be sure it is done correctly.

[@RVstreet]

Good for you Dennis for going back and checking their work. But WOW. And you know what's sad...I've heard this same story a LOT. This is EXACTLY why we started this channel. To show folks step-by-step how-to do things and what tools you need. You by the tools once and they pay for themselves the first time you use them. Plus the job is done right. BTW...have you watched my greasing the front end video? kzbin.info/www/bejne/oXuleGBrgL2FgqM

[@dennisking8556]

RVstreet yes I have and I am going to go on your store website and buy those tools plus that cool valve for the drain plug when doing and maybe that soap for washing the rv

[@RVstreet]

@@dennisking8556 There ya go. thx Dennis so much and now you'll know everything is done right. 👍 🔧

[@roberthaehnel3137]

Thank you for the Great video, can’t wait to get under r v & take a look at this! As an x auto tech. of 38 years and a big believer of maintenance, you taught me a lot in 20 minutes. ( P S it’s 4:00 a m in the morning, woke up & couldn’t go back to sleep, your channel came up on KZbin, now I have something to watch every morning)

[@RVstreet]

Thx Robert so much. And coming from 38yrs. as an auto tech...I'm humbled. 😜

[@rodneywheeler1239]

Great Video. My steps were stuck out. A few light taps and magic, the steps started working again. But being a preventative maintenance guy, I'm going to go ahead and order the motor and change it out, as well as do the additional cleaning and lube of all the parts in the video. You rock!

[@carledmison4288]

The most excellent video! What a big help! Also your video about repairing the motor, only left with one problem... the stairs are reversed! Open the door and stairs retract, close the door and they extend... everything was put back the way it came apart, I'm confused!

[@campingwiththeadamss8552]

Thank you Martin for the Class A tutorial. We are now Martinizing are new to us used 2011 Itasca Sunstar 35F that we purchased a week ago.

[@bradleymorgan8223]

We have a class c, and thankfully it has an interlock where the steps retract when you start the engine, regardless of if you have them enabled or not.

[@mariehattenburg5560]

Martin...you almost look civilized...lol! Thanks....AGAIN...for sharing your knowledge....it sure is appreciated.

[@RVstreet]

Ya, but I'm still an animal sometimes. Growl........🐻

[@LyfUninterrupted]

Great video. Just had to electric motor fail on our steps. I also use Boeshield T9 lubricant/protectant to lube almost everything.

[@marshaadams5501]

Nice haircut Joanie 😊 I did the maintenance on George’s steps the first month after we brought him home. Now that I know I missed the gear thingy... I’ll go under and do it again! Thanks Martin!

[@kateengle3523]

Martin, thank you! right now we are stranded with our 2005 Four Winds. Steps wont retract. When I went under saw green wire not attached, ring terminal had rusted thru. I replaced and reset in new location. That did'nt make step work tho. I went ahead a used lube and checked for any debree in linkages. nothing. was trying to find info to manually retract step so could get to place to have worked on, not successful yet.. We do use a step just like yours we are using and bracing under steps. but wish had seen your video sooner. While watching I saw the magnets on door so checked and lo and behold, our magnets are not meeting. the screen door where magnet is attached is warped and not meeting inside part of door frame, now I know what I need to address, not sure if can fix myself, but don't feel as stupid. I will be adding your information to my maintenance schedule. Thank you!!

[@RVstreet]

Way to go Kate. 😍

[@johntalbert8227]

Don't have any Kwikee steps, but I watched your video. Very detailed and informative post. Thank you.

[@kevintreon5099]

Great info. We just bought a 97 Dolphin. Steps are down all the time, driving or not. Now I know where to start. Gonna binge you guys from the beginning now.

[@BrewNomads]

Great video! I’m trying to troubleshoot my steps. The motor runs when it should but the steps don’t come all the way in or out. I disconnected the linkage and see the bolt is spinning. Disconnected gear box from motor and all the teeth look good and not stripped. Haven’t reinstalled it yet. Any ideas? This is a 2022 Newmar Dutchstar.

[@RVstreet]

I'm sad to say that Martin has passed away and I don't have an answer to your question. So sorry

[@BrewNomads]

@@RVstreet So sorry for your loss

[@jackcassidy9403]

Martin..Question: I have a step motor very similar to yours. My steps quit working. I simply removed the motor, unplugged it and found it was the contacts. I plugged it back in, reinstalled it and now it operates in reverse. Door opens...stairs come in; door closes and steps go out. I thought it was a synch issue and opened the door, put the steps all the way out and the motor was in the open position. Reinstalled the motor and no change. I called Lip[pert tech support. She advised me that "The motor changed polarity" and you will have to buy a new motor. I am an engineer and never heard of such a thing. Furthermore, how would the motor have changed on its' own? She said "it happens". The wiring is correct and each end of the cable is unique, so they cannot be accidentally reversed. I am at a loss and really having a difficult time believing the motor changed its' own polarity! Have you ever heard of this? Now one would think to just reverse the DC supply wires, but the logic board, ignition switch, and door switch will be affected. Jack

[@RVstreet]

I've never heard of this change polarity thing either. However I have heard Lippert suggesting a new motor or a conversion kit, many of which bought it and found out later they didn't need it and returned it. I believe I've already addressed your type of question in the comments section already. Also, it's always a good idea to mark the position of everything BEFORE you pull or disassemble anything. That way the position of the gears will go back exactly the way they were. They could be 180º out. All these things work together, the motor, the controller that reads the step position, the main on/off switch and the door mag switch. And then don't forget, the ignition switch can over ride it all as a safety feature.

[@bobt659]

Thank you so much. I think you just saved my steps and my wallet. Much respect to you sir.

[@jasonyoung728]

Thanks for the great video. I was hoping to find a solution to my specific problem. When on shore power, my steps work perfectly..but when on battery, they keep trying to go out or retract even though they have performed properly. In other words, they will retract and keep clicking as if they have not retracted and vice versa the other way depending on the function of the door.

[@RVstreet]

Well, this video won't solve every issue, but it will solve 95% of them. Have you cleaned and checked *ALL your electrical connections* including the ground and the main controller connector as I showed? Check the fuse, it may be corroded and the power signal may be getting interrupted from the batt bay.....etc...etc... Always start with the common issues first. Methodically check each item to eliminate what it isn't and that will reveal what the problem has to be. Check your factory wiring diagrams for that area and see how it's wired into your house batt's. Then trace all connections to there and do the same as above, Clean and check. It's definitely an electrical issue and that could-and I mean could-include that the controller went bad. Don't buy a new one until you do all what I outlined above and more. Throwing money at it is not the procedure. Diagnose the problem, if a part has be proven to be bad, then replace that part. I don't know the history of your RV, but controllers and other operational issues can and do go out from age, subjected to a lot of rain, humidity, salt....like staying near beaches or salt water and the main one......lack of maintenance.

[@ralphwilliams6123]

Spot on. Having had problems with my steps before, you hit all the items. Never thought about protectant on ground...you know what I will be doing today. What is “chain wax” and where do you buy? Wife wants to know how dirty the step carpet gets going down the road, especially following a rain. How do you clean? I have a feeling that is my next honey do!

[@RVstreet]

Go back to the video and right underneath the video you'll see SHOW MORE, click that, scroll down and you'll see links to all the products I use right there. Using our links to purchase products is a great way to say "thank you" for making these video's because it supports our channel. They don't get dirty at all while underway even in the rain. To clean, we just use a broom from time to time and then when I do a full wash & detail which is twice a year, I power wash them along with everything else. If you’ll go to our main YT Channel page-kzbin.info-and click PLAYLISTS, then on that page click “RV Motorhome Upgrades, Maintenance and DIY How-To’s” there’s already a wealth of information there. Look for my video in that PLAYLIST titled "Keep your RV looking new & protect it from damaging UV". Thanks Ralph. 👍

[@danielcocca5356]

We have a 2005 National RV sea breeze and the kwikee steps are not retracting fully staying down about three inches i have found a broken ground on the controller and repaired that and still no luck at all. I have al,so cleaned with brake cleen and did not have chain wax but used what i had available to me at the time. Can you give me suggestions of how to ge tthese steps to retract fully ir appears that there is a AM 5:1 Gearbox with 214 Series Motor bein gused for the notoro assembly. Beside myself with these stairs they do not cause alarm for the coach while moving as they retract far enough up but it is a constant reminder that they are beating me. Thank you for your help and assistance in this RV repair issue.

[@RVstreet]

I'm sorry I can't help you, Martin passed away and I have no knowledge on this subject.😢

[@danielcocca5356]

@@RVstreet I am so so sorry to hear this my condolences, he will be missed by many. Godspeed

[@RBV1962]

Question.. If the switch is not located on the screen door on the bottom right hand side as it shows on yours,. Where else would it be located? I was checking mines and it's not there. My friend has a 1995 Winnebago itasco and he is having trouble with the steps. Motor works but once he puts it back they won't open or close. Can l get some input so l can assist him? Thank you

[@RVstreet]

Is this a problem that has just happened or something that has been going on for quite some time? He should have a magnetic door switch down there. Maybe it was removed for some reason. Look closely down there and dig through the carpet and see if you can find 2 wires or evidence that there used to be a switch there. Maybe old holes in the door or molding. OR...crawl under the stairs and look up at that area and see if there's evidence of it being there in the past. Without the switch, the stairs are not going to know when to retract or deploy when the door is opened or closed.

[@LaneLarson]

Y'all are awesome. Can't get enough of your videos!

[@charlesalexander6899]

You referred to the Kwikee motor & gearbox as being available thru auto parts stores. Do you have further info as to the automotive application (yr, make, model) that is the proper fit?? The motor/gearbox seem to come as a set with different products having differences in the gearbox output gear. Thank you.

[@RVstreet]

The proper replacement motor and/or gear box sourced from an auto parts store can vary depending on your type and model of steps. Generally speaking many can be replaced with a 2006 Taurus window motor part# 742-240 but sometimes the bolt pattern isn’t correct and in one instance the 9-tooth gear was smaller then the original gear. More places to find motor & gear parts: 1) AM Equipment 402 E. Hazel St Jefferson, OR 97352, [phone] the motor is $29 plus $7 shipping. 2) Replacement step motor at AutoZone. It's a Siemens "Window Lift Motor", part# WL43003. 3) Autozone. The brand is "Siemens" The ID tag lists the following numbers: 59720-20 121899 4) A 1986-1995 Ford Taurus left front window lift motor sometimes will match. NAPA part # BK655-1395 $63.99. Also from Auto-Zone Manufactured by Dorman part# 742-206. This has a lifetime Warranty and was $49.99. On disassembly of the motor if you find the plastic plugs severely lopsided due to all the years of strain, new plugs cost $8.00 at Autozone or Amazon. Some folks that have a 25 series Kwikee step motor can replace it with a with a Dorman 742-277 window lift motor for a 1986 Ford Taurus driver side window lift motor. Taurus has a high torque motor which is why the number ends with 277 meaning high torque. AutoZone has rebuild kits for Dorman window lift gear boxes (plastic gears). Always use old motor and gear box to match to the right new one for your steps.

[@pquigley5938]

Great info! I have a 91 Itasca, can’t get the steps to come out! I hear the click of the motor but no movement. How to get the steps out to work on it? Thanks Pete

[@RVstreet]

Well, you could try some of tips that I covered first. Or maybe tap on the motor with a hammer to try to get it to move. If those things don't work, remove the motor and gear box and pull the steps out by hand.

[@dennisradtke8939]

Hello Martin, I also like to take care of things before they break. We are weekend campers so we keep a small pocket tablet in which we make notes, add things needed and or repaired as they come up so at the end of the trip, rip that page out and we take it in the house so we can start working on the list or prepare or what is needed to be done. As for that step motor, similar to what I have for my awning. I paid dearly for the new motor from the manufacturer. Next time I will head to the auto parts store. Thank you!

[@RVstreet]

That's the way to do it. Staying on top of this stuff. 👍

[@lizmatejovich4710]

Hi, you pointed out a fuse that should be checked on the controller. How do you check that?

[@RVstreet]

It's under the stairs, next to the controller like I showed. 👍 To check it, you pull the fuse holder apart and look at the fuse to make sure it has not been blown.

[@tommycollier9172]

Thanks so much for your video I didn't know the motor was a window crank motor and I might be able to find a replacement at a auto parts

[@spacecadet4876]

You are right Martin regarding safety exiting and entering RV's. That can't be overstated. My wife has a coworker who slipped on a step and fell while entering their RV and ended up fracturing a cheekbone. Thanks for emphasizing that. Thanks again. Great video. Forgot how funny the beginning of this one was! "Makeup" right. Yeah, you do clean up good!! LOL

[@RVstreet]

Yep. Many people don't think having good step covers is important UNTIL something bad happens. And it does happen often and especially when they're wet. You always have good comments. It was fun doing the make up thing. 😜

[@spacecadet4876]

@@RVstreet Got up super early and watched a couple of your videos again. This one was spot on regarding the care and feeding of these KwiKee automatic stairs. Regarding using Chain wax lube: "Brilliant" I had to sell my motorcycle a few years ago so I thought I still had some chain wax/lube in the garage. Dang it! Must of dumped it that last time I cleaned up the garage. Well, I'll just go to the local motorcycle shop and pick up one of the smaller spray cans of chain wax. Lots of good info in this video Martin and Joannie!

[@ereyes3008]

Best stair video thus far! Thank you!

[@dirkbergstrom9751]

EXCELLENT advice, clear and concise. I subbed!

[@bobhekker4060]

I liked your comment about the coach automatically pulling in the stairs when the engine is started...not so with the electric awning...but that's a story for another day. 😂

[@conniecurtis9643]

Help, we have Kwikee Revolution Steps and they are going in and out while we are going down the road. We had a brand new motor put on last year. Can you help us trouble shoot our problem?

[@RVstreet]

Have you checked all the items I covered in the video? It more than likely is one of them.

[@RVFreeDa]

I just changed the RV Electrical cord in my RV. I’m so proud! 😂 Now for the stairs

[@donaldbrisboe3639]

Thank you Martin. Watch your video My steps quit working. Will use your video. Will up date when I am to

[@truebalsamhogs]

Well done. Very informative. Thanks for making the video.

[@barneymerrill3188]

Also check with Lippert the serial number for the stairs....there has been a recall on the turn buckle linkage...mine failed/broke when I stepped on it to enter the RV after checking in at a campground and the stairs retracted from my weight and trapped my foot between the steps...good thing I had a good grip on the hand rail and door or things would of been really bad.🤠👍

[@marnieravitch1371]

Hi Martin! Thank you for this video! I had trouble finding a video with this style gear. I have a question that maybe you or someone else lurking in here might be able to help me out. The teeth on about a third of the gear are chewed up. So I'm replacing the gear and motor. I just figure I might as well replace the motor, too. The problem is the bolts holding the motor (and table) are just that...bolts with nuts buried in a really hard to access spot. Do you or anyone have any tips on how to yank that motor/gear off the table? I am looking at pulling the table off but even that is super hard to access the nuts on the back side. Any suggestion? Thanks in advance!

[@RVstreet]

Are the steps retracted up against the motor? Is that the problem of you getting access?

[@marnieravitch1371]

@RVstreet no. I actually have the whole frame removed from the rv and they are completely unretracted. The problem is the motor and gear are not SCREWED into the base plate like most videos show with the integrated gear, where you simply just unscrew the thing to remove it. On our model with this gear plate that you sanded in the video, the motor and gear are through-bolted to the plate they are mounted on, making it extremely difficult to get my fat fingers on the nuts under the plate (and covered by the very top of the steps.) I read someplace else last night, it basically makes a 20 minute job a 3hr job...so it looks like that's just how it is. Unless someone might know a trick! Thanks for helping! And once I finally get this all back together, I'm doing everything you said in this video to keep em working better going forward!!

[@RVstreet]

@@marnieravitch1371 Well, I'm confident you'll get it done and done right 👍

[@randyrezka8666]

Just saw your video and happy to find you online. Very imformative on a comfortable platform .we just prchased our first rv and the second day the steps would not retract with the door action but only by turning the key. Where should I check first ? Appreciate any help.

[@RVstreet]

I'm sorry to say that Martin has passed away and I don't have the answer to your question. So sorry💔

[@DonziGT230]

The controller's ground wire burned up on my friend's step, do you know what would cause that?

[@RVstreet]

I'm sad to say that Martin has passed away and I don't have the answer to your question. Sorry

[@petercolquhoun2086]

Good info! It's also a good idea to lubricate the connecting rod that is just above the light, near the gear. It transfer all of the torque to the steps.

[@RVstreet]

Yep. Lube everything under there. Forgot to mention that item. It's the way videos go sometimes. Thanks for reminding everyone.

[@claudeperrault4164]

What a great informative video! Great explanations and tips for these steps! I will save the video for future reference! Kudos to your videographer! 👍

[@RVstreet]

Thank you Claude so much 👍 Just an FYI - here's my PLAYLIST page that's packed with other vid's that you may find helpful: kzbin.infoplaylists

[@KevinCoop1]

Thanks Martin! I have to reseal all the holes under our coach with foam. So I will do the steps too. Had a weird thing happen on a trip. It was raining and we were getting quite a bit of water coming out of the shower while driving. After getting home, I got under the coach and found old foam and poorly installed. Went under to clear out the old foam and couldn't believe what I found. Thor had cut a 9"x9" hole through the floor under the shower drain. I am guessing that they used the block that was cut out as a plug and taped it up on the bottom. At some point the tape let go and the plug is gone. So exposed water pipes, electrical wiring, heat ductwork, and exposed drains. The hole is above the driverside dual wheels. Very hard to see. Again, thank you for the step video! Respectfully, Kevin

[@RVstreet]

I know right? Crazy. It would be a very good thing if everybody got up under their coach and inspect everything inch-by-inch under their RV for any possible failure points and deal with with them now. When we initially got our coach, I spent 3 days doing those very things. Found lots of stuff that needed tending to. 👍

[@KevinCoop1]

Martin, Got under the coach today. Expanding foamed all the holes that had bad foam, filled the 9x9 hole with 2.5" closed cell hard foam and Flexsealed it black to match the bottom, and for good measure cleaned and lubed the steps. Thank you so much for the info you show in your videos! Respectfully, Kevin

[@madden4306]

Is there a way to test the control unit? With the switch on I have 12volts at the plug but the step will not deploy. I connected a 12 volt power supply directly to the motor and the step deploys. Thanks Brian

[@RVstreet]

What you have done has actually tested and isolated the control board already. 1) You have power to the plug before the control board 2) You bypassed the control board and powered the motor directly and it works Conclusion: The control board is the middle man that is not transferring power to the motor. Have you done the other things that I covered in the video then? Like, checked & cleaned grounds, fuse enclosure and all the contacts in the wiring harness? Is your steps not working a sudden event or has this been an ongoing, problematic issue that has finally failed? Have the steps been exposed to any extreme weather conditions, rain or anything like that? When is the last time they worked correctly? Has something changed recently? Checking the things I listed above and asking yourself these type of questions will assist you to the course of action you should take. thx Brian for watching and your question. Hope this helps. 🔧 👍

[@madden4306]

@@RVstreet Is it common to wire these direct without using a switch? What I thought was the "Step Switch" is not ( I have 12 volts at the plug regardless if the switch is on or off). I'm not sure what it is for, the left hand switch turns on the outside light, I checked the right hand side and it functions showing 12V when it is turned on and 0V when off. Anyway I can't find a switch that will turn the 12volts of at the plug.

[@RVstreet]

@@madden4306 Is it common to wire these direct without using a switch? No it's not.

[@madden4306]

@@RVstreet Thanks Martin Regardless if their is a switch somewhere that is on, shouldn't the step deploy if the mag switch is functioning and I have 12V at the plug? I noticed that the light does not turn on even though I tested the bulb and cleaned the ground. I'm thinking that I need to buy a new controller but don't want to spend the money if I missed a step. Love your videos keep them coming. Brian

[@madden4306]

I discovered that the switch is wired to the door magnet so putting the meter on the red plug wire will always show 12 volts regardless of the of the switch position. Replaced the control unit and the steps now work. Took your suggestions and lubricated with Chain Wax and install the Presto Fit Ruggid.Thanks for the help. Brian

[@jrsalas9282]

great info on steps , can the door sensor be replaced with any mag door sensor

[@RVstreet]

Ya know...I don't know the answer to that. But it would have to be 12volt. But my guess is probably yes.

[@mariobana2934]

Good video, thanks, but my problem is when we park against a curb can't open de door without deploying the step and they hit the curb. There is any way to open the door with out activating the steps? I am afraid it will ruin the gears when they are half way out.

[@RVstreet]

Not to my knowledge. I guess you could install a bypass switch down there where the magnetic switch is where you could manually turn off the power to that switch thereby fooling the step switch that you aren't opening door. But for me....I just don't pull up alongside a high curb.

[@mariobana2934]

@@RVstreet thank you, that a good idea better to the magnetic switch than the motor power supply (which I was going to do as a last resort). I have to be able to bring my motorhome to my house and can't block the driveway or else is a ticket. thank you for your prompt reply....Mario

[@andyd8185]

Martin.. thankyou for doing this video.. my steps on my 2011 Vista have been giving me some difficulties ... the steps open to there full length then come in about an inch then out to the full length .. this happens about 5 times and makes a banging noise ... so bizarre. They steps retract and do the same thing.. Now after watching the video I am confident its the motor and gear so I will change them. I will of course speak to the rep from AM and/or Kwikie steps first before I order to confirm its not the controller. Just wanted to say thanks again for your great video. Cheers from Canada

[@RVstreet]

Look at the magnetic switch on the door first. That is a big culprit of these kind of symptoms. If that doesn't work try my other troubleshooting tips. If none of those work, then replace the motor & gear box.

[@larrywilhite6821]

how can you tell the fuse at end of purple wire is bad? What is needed to replace if it is bad?

[@RVstreet]

Open up that black fuse container by twisting it and check the fuse. If the fuse is blown, replace it with the same rating fuse that's in there.

[@geraldelwood9660]

Hi Guys, If switching on the ignition will retract the steps; will they automatically pop out again when you switch off the ignition. If so, is this a potentially dangerous problem?

[@RVstreet]

No they won't unless you open the door. It you're stopping to park and now your ignition is OFF, you control whether the steps go in or out or stay open while parked when opening and closing the door with the step switch.

[@geraldelwood9660]

@@RVstreet Thanks for your reply. I have neighbour who has one and he has replaced magnetic switch with 2 manual switches - top and bottom of steps. The White cable for lock-out switch had been previously cut out and switch removed. I'm making a relay circuit with feed-back loop to hold in the steps when ignition switched on and retain them even after it is switched off. Momentary switch will release the steps to extend when needed after parking.

[@michaelstapleton533]

Martin always enjoy your video's. Purchased a class c couple of month's ago and already have a couple of projects to takle . liked your video on electric steps hopefully it will help me in my repair.

[@RVstreet]

I hope it all worked out for you. Thank you for watching.

[@maxwolf2726]

My problem was on my 2016 Diesel Pusher magnet on the door disappeared and fell off can't find it ended up using a regular magnet

[@lfisher8154]

Thanks for the great info. When parking at home I have a brick planter that prevents the steps from deploying and I would like have a temporary override that prevents the steps from extending. Other than placing a magnet on the contact switch do you have a better idea? Yes I understand they automatically deploy as a safety feature but is would only be for parking at home. Currently the coach must be further in the driveway to avoid steps hitting the planter and getting cars in the garage is very difficult with only inches to spare. Thanks

[@RVstreet]

Well I don't see placing a magnet over the switch a very big deal at all. Pretty simple actually. But, if you don't want to get into installing a switch, possible a relay, more wiring bla, bla, bla, why don't you just turn the step switch off, get under the steps and unplug the controller wiring plug? OR....disconnect the ground wire. That should be a solution. When you get ready to roll again, plug the wiring plug back into the controller or reconnect the ground wire and your good to go. The only additional thing I'd do if you go that route, is apply a very thin coat of dielectric grease to the plug and male end on the controller and then tape the plug to prevent any moisture getting in. Let me know what you ultimately ended up doing. I'd like to know. 👍

[@lfisher8154]

@@RVstreet I ended up modifying the planter so the steps could extend normally. The planter was stacked stone so while a bit if work I simply needed to remove several. It seemed like adding an additional point if failure and possibly damaging steps if something goes wrong when I had an alternative was not the best way ti go.

[@Flyswamper]

Thanks so much for the video. As a bit of an amatuer video maker myself (no illusions more than mom and local flying buddies are gonna watch mine though) I realize you put a lot of effort into making this. Just wanted to say thank you and commend you for a good job. I came across it as I'm planning this weekend to start troubleshooting my steps that stopped working recently. Based on your video, I'm hoping/guessing that it is a fuse on the underside like you showed. Already checked the fuse in the main fuse box(es) and they appear good. I recently had the main engine's alternator go bad such that the voltage regulator was allowing high (higher than 14v) to all the coach's systems. Got the alternator replaced and it seems the steps might be a casualty of the over-voltage. Anyway.... I am digressing.... back to your feedback... thanks for going through all the parts and talking about how it all works. This will be most helpful as I start diagnosing mine in the next day or two. Take care!

[@RVstreet]

Glad the vid was helpful FS. Just take your time and troubleshoot all areas and I'm sure you'll find the issue. 🔧👍

[@donnaandkeithrivard2996]

Martin my kwikee steps are the same as yours and they are making a horrible noise and only come half way out Do you think motor needs replacing or just a good greasing up Many systems show a totally different gear box separate from the motor assembly

[@RVstreet]

I always try the simple things first. So yes clean and lube all the linkage and main gear, gear box/motor area with the proper lube first. If that doesn't improve your condition then yes go ahead and replace the motor & gear box and then put your steps on a bi-monthly maintenance like I described in this video and they should be good for many years to come.

[@tomgaluski4605]

Thanks for another very informative maintenance video.

[@26computers]

Thank you❤

[@brettjackson5527]

Great video, I have been using the lithium grease but don’t like the white residue left behind. I will be getting some chain oil and giving that a try. Just upgraded our low point drain plugs. I would have to crawl under the MH with a wrench to remove the drain cap to drain the fresh water tank. So I replaced the cap with a ball valve now I can crawl under and with a half a turn open the drain valve so much easier. I would like to know how you adjust your door latch plate so I don’t have to slam the door to get it to shut properly. I have adjusted many times but still the door doesn’t close as well as your door does. When are you heading back to the RGV? Thanks for the information. Brett

[@RVstreet]

Are you talking about adjusting the screen door latch? We're heading back now. In Ohio.

[@brettjackson5527]

Talking about the metal striker plate on the door jam. Usually 2 pieces of metal screwed into the frame that the door latches once closed. Safe travels.

[@RVstreet]

@@brettjackson5527 Oh, OK. We don't have that type of set up. On our door jam there is no strike plate. Just two holes in the steel door jam where the door locks go into. If you have to slam the door for it to fit maybe just use a file on that area to gently shave a little material so it will fit in better without having to push or slam so hard. I think that's where I'd start.

[@caseymartin6692]

Still learning from you Martin. God speed.

[@chrisfjansson4661]

THANKS..WHATS THE KNOB FOR BEHIND THE MOTOR 2002 COACHMEN..

[@RVstreet]

I honestly don't know

[@chrisfjansson4661]

@@RVstreet TO FREE THE MOTOR...I THINK? THANKS FOR REPLY.....👁👁❤️

[@phonemd1]

I've done this, your lesson was excellent.

[@sidebyside3125]

Your videos are super helpful! Thanks!

[@Etparker2]

My steps are stuck in. How can I manually deploy so that I can get to the motor?

[@RVstreet]

1) See if you can get behind the steps and tap the motor from behind. Sometimes this will jar it enough to work and deploy the steps. 2) Removed the mounting bolts for the whole step and lower it down. A floor jack or even a simple tire jack could support it as you take the bolts out. Also, you need to disconnect your batteries (remove neg. cable) to make sure it cannot deploy while working on it because that thing could accidentally get power and bad things will happen. 3) Sometimes you can get the steps to manually extend. There is a cotter pin that is basically unreachable when the steps are closed. You can only access it through the 1/4 “ slot between the top step and the aluminum flashing. If you can, remove the flashing or trim panel just above the top step. This will give you enough room to remove the cotter pin, which the released the steps. 4) Depending on your RV and how the steps are set up, there is a pin that you can pull, has a cotter key, this will let the steps come loose from the electric motor swing arm, then you have access to the bolts holding the motor and swing arm to the step mount.

[@znet96]

I have a 2016 fleetwood jamboree with kwikee steps that work, however, My override switch does not keep steps out. I have 3 entry switches. One for porch light that will keep step out, if I have my light on always, one that should be a dedicated step override, and the other is step light. The dedicated switch will not keep step out. What would cause that?

[@RVstreet]

Well hard to say without being there and digging into possibilities, but the first thing I'd check is the switch itself. If not that, then the switch ground. I would also get under the stairs like I did in the video and clean all the electrical components and eliminate those possible failure points right off the bat. The way I approach trying to figure out what's causing •ANY• malfunction on anything, is I always eliminate the obvious things and steps first. Once those are eliminated, that means it can only be XYZ.

[@fredtew4162]

.martin what i need to do is get me a maintenance log book going great tip!

[@lestergalley8475]

Ha ha Martin ! I loved the start of this video! Man I loved the information you have given on the steps ! Just priceless!!!… Being a new Motorhome owner this is Awesome!… Thanks again!…… God bless you and Wife! Stay safe!

[@RVstreet]

🙏

[@biggun98056]

I put a scissor jack under my steps for support works great what I hate is when you part on a street with a curb and the step runs into the curb I wish there was a way to stop that from happening drives me nuts

[@kipburke5271]

Simple Question. Trying to replace my light bulb in the fixture under step. How do you get the cover off?

[@RVstreet]

Take a flat head screwdriver and just pop it off.

[@kipburke5271]

Thanks

[@steffanmigliaccio1034]

How do you lower the stairs when they won't come down to replace the motor?

[@RVstreet]

I am sad to say that Martin has passed away and I don't have the answer to your question. Sorry

[@karenstonepretti5633]

Love the hair...you look younger and (with all due respect) smarter haha...love your channel!

[@RVstreet]

Thank you Karen. And ya know....I feel smarter too. 💕