Sena Tech Talk: How To Use Voice Commands While Riding

[@ckeilah]

Thanks for giving us the “what can I say“ command. That’s not a very vast array, but good to know which handful of terms SENA will understand. PS: nice Triumph! 👍🏻

[@P373RV2]

Standin on 4.2 its not working at all like in this video. After contacting costumer care, i recieved another video showing its working totally different. Now very professional.

[@chuckkimball3813]

Step 1. Say Hello Sena Step 2. Say Hello seeeena Step 3. Say Hello [pause] Sena Step 4. Scream 1 - 3 repeat......

[@richardcoiner3888]

NIce clear explanation. Good looking boots, too.

[@dodzillad185]

Hey Sena doesn't work on 50C. FIX THIS PLEASE!

[@Sam-sd6qy]

Having two helmets one with latest Cardo bold and one with Sena 50s, the two are night and day, sorry to say but the cardo easy to install, but everything was so simple to set up and voice commands work EVERYTIME and completely hands free so to focus on the road, but the Sena 50s voice commands works 2 times out of ten, hey google works fine but the hey sena is very hit and miss , very disappointed, and to much stuffing around to get app set up. do like how sena has good speakers and wifi update cord, but will be using the cardo for voice commands as they work everytime. and yes everything updated and reset many times.

[@orvalstuckemeyer127]

2 out of 10? You've had much better luck than me. I've NEVER been able to get my 50S to recognize any command. Hey Google no longer works either. Junk.

I tried maybe 100 times, I don't know how but I could only say play music once. But Hey siri works everytime. Also Gopro voice commands works fine. But Sena, Senna, Sina, or anything else I tried dosnt work.

[@effyzzr]

Wish my sena sc2 would operate like that mine is a nightmare intermittently does come voice commands when it wants a waste for me !!!

[@smartbikers4550]

Which sena models support voice command?

[@trygveplhn3111]

The voice commands in Sena 30K work so poorly that in practice it is completely useless. I say "Hello Sena" 30 times and it answers maybe 1 or 2 times, but most of the time not at all. I have 30K with firmware v. 3.1.1. I was not able to get voice commands to work when I bought the Sena 30K in 2019 at all. Then the season ended here in Norway. At season start in 2020 i updated all firmware. Still was not able to get the voice commands to work properly. Sometimes it would work but most often not. Then the 2020 season ended. Now in May 2021 we have started the 2021 MC season here in Norway and I have updated the Sena 30K with the latest firmware. Still not able to get the voice commands to function properly. It works sometimes, and then other times - even if I say and do the exact same thing - it does not work. When stuff sometimes work and then sometimes (most often) not work at all even if you do the same thing in all situations ... that is the worst kind of error. Because then its impossible to figure out what the problem is. I have tried to move the mic to different places. I have reset the 30K. I have tried different microphones. Nothing fixes the problem with the Sena 30K voice commands. Its completely useless. When someone calls me on the phone - they can hear me good and clear and I can hear them. So there is no problem with the microphone. Maybe Sena is listening to you all the time - as she says in this video - but Sena is almost never answering or reacting to your commands. So Sena 30K voice commands are still useless as of May 2021.

[@fastlanediaries6593]

This was a really good video. Well done Guys

[@HellfireBeats]

Have you found that the 30K intermittently does not respond to the "Hello Sena" voice command? Some days mine works and some days it decides to completely ignore me. Started happening after the 1.0.2 firmware. Haven’t tried 1.0.3 yet.

[@teddworak4193]

I have the same problem on both 30K and 50S very frustrating...

[@brettrogers7959]

correction, I listen to my motorcycle stereo w/phone plugged into the head unit (pandora) but can I use my sena for phone calls only since has to be synced thru my phone

[@eviertelify]

you wish. Everywhere you said, "automatically" or "hands free", you were in a dream world.

[@eviertelify]

please don't use the word "easy" either. This thing is going in the trash.

[@ra28cer]

Hello Sena, I just got the sena SRL2 for the Shoei GT-Air 2. My problem is that every time when somebody hangs up the sound it makes is so extremely loud. How can I turn the sound down?! Please help!!!

[@waterpolovin]

I would love to compare the 20s with the 30k. To bad it's out of my reach atm. Wish I knew it came out so quickly after I bought the 20 s haha

[@trevorskates94]

On Amazon the 30K is only like $220 right now

[@waterpolovin]

Trevor Sayler not really logical don't you think so. Already got the 20s now...

[@jorgecano7734]

How can you join the audio of the intercom with the video from your camera? Is a GoPro?

[@pauljones8942]

I assume this doesn't work with the 10S and after a recent update mine completely fails to recognise my voice. I have even tried changing people's entries on the iPhone to make them obviously different to anyone else, but the headset tries to call almost anyone BUT the number I'm trying.

[@orvalstuckemeyer127]

Sena's voice recognition is absolute garbage

[@brettrogers7959]

Question, can i listen to my motorcycle stereo and use the sena for phone calls only?

[@maxelberg]

Please do these HOW TO videos for the 50! I got used to voice commands on my 30, but can’t get my 50 to respond

[@senatechnologies]

Hi, you may need to make sure the voice commands are enabled. When you are paired to you phone you ca use the Sena 50 Utility App to adjust settings and double check.

[@maxelberg]

Sena - Thank you! I looked in the utility app and can’t find what I need to do. More detail please. I viewed the 30 tutorial to confirm and that didn’t help. Recommend y’all do the videos you did on the 30, on the 50

[@maxelberg]

Sena?

[@senatechnologies]

Hi Marc. The voice commands are activated differently on the 50S and 50R compared to the 30K. On the 30K, you would say "Hello Sena", wait for the headset to say "Say a command" and then give the command like "Check battery". On the 50S / 50R, you only need to say "Hey Sena" and then with a slight pause say the command such as "Hey Sena, (pause) Check battery".

[@Blanchy10]

@@senatechnologies Nope don't work. I can get Google but not Sena!

[@harleywarnke9067]

Does the 5s have a voice command feature?

[@steffanowenleigh6096]

I have a sena 50s but i dont now hot to active the voice command can you help me?

[@PaulFraser4]

How do I play music from 1 device in 2 helmets?

[@dkalata]

I have a Shoei Neotec 2 for which I purchased the Sena SRL-Mesh system. Where can I find a list of Sena Voice Commands which my system will understand?

[@senatechnologies]

Hi. You can refer to the User's Guide or the Sena Motorcycles App for the list of voice commands for the SRL-Mesh. Thanks.

[@senatechnologies]

Hi. Tap the gear icon in the upper right then tap "Device Settings". Next, scroll to the bottom and tap "Voice Command List" to see all of the voice commands for the SRL-Mesh. Thanks.

[@billdonohue2389]

I can say Hey Sena, it never works. I can say, Hey Siri and it connects immediately to my iPhone and works great. How do I make Hey Sena work? I have the 50S

[@RafaelJimenez-hz9gu]

The only problem with this model is no one tells you it is not compatible with Harley Davidson 2014 thru 2016. I just had to purchase the 20 k evo..model. how sad, I had to go back in technology instead of foward.

[@Kayrasdau17]

Very easy. Bravo 💯👌

[@daganzdaandere]

Not working... Yesterday i buy the 30k.. Also no FM Radio

[@decidedtoride]

Will wait for the one with integrated camera... or a smart helmet with everything... how are these coming along?

[@ckeilah]

I just saw that SENA has one with a camera. I’m wondering if I made the wrong choice getting just audio. But I rather think having a separate camera system is probably a better idea. Too much integration and complexity is a recipe for more failure. ;-)

[@ACOGLMT556]

I have the Nexx X-com which is basically the Sena SMH10R rebranded, can I use "hey sena" with it? if not how can I get get "hey bixby/google" to work? I just want to occasionally ask it to play/change a song or maybe call someone or adjust volume. my phone is paired and I can listen to music if I manually put it on or answer calls if I push the button but I want to be all hands free.

[@senatechnologies]

For that device I believe the best would be to hold the center button for 3 seconds. This will trigger your voice dialer on your phone (siri or google) then you can ask the dialer simple commands. -Alyssa

[@ACOGLMT556]

@@senatechnologies Thanks alot! I have it working now mostly, just a coulple small issues on the samsung/google/bixby side. One more thing, I saw an xcom 2 coming to market, do you know when that will be available in north america and is it compatable with the same helmets as the original xcom?

[@senatechnologies]

@@ACOGLMT556 That I do not know. Nexx may know more. -Alyssa

[@ACOGLMT556]

@@senatechnologiesalright, thanks again for the help.

[@אביבאוחיון-נ3ו]

Hi How do I turn Siri on in sf1? Thanks.

[@JetADR]

I have the 30k with the Latest Software 2.3.1 and the Voice command "What can I say" doesn't work. Also while ridding Sena doesn't hear my voice well. Same with using Google Voice commands. Although when I call someone from my helmet headset People tell me they can't even tell I am riding they hear no background noise. What is the DEAL?? Please help. Also there needs to be better voice commands. I can't ask for directions through SENA except if I pull up google and I am not moving.

[@ckhaustralia]

Same problem with mine..........

[@Hza3.3]

How i can disable this feature in my Sena 10r ?

[@ronnieshani6107]

What about SRL-Mesh? Does it have voice command?

[@jeffcunningham678]

Just bought a SLR Mesh yesterday for my new Shoei helmet. Yes, it has Voice Command. That said, I find Sena voice commands spotty at best. That said, "Hey Siri" works pretty good on my iphone thru the mic.

[@LokarofWS]

My brand new SRL-Mesh does NOT say "say a command"!!! "Hello SENA" does NOT work. I have to say "Heeeyyy Sena" then the command. How about a list of commands that it's supposed to understand?!?!? BTW, the provided cable did NOT work for firmware update. On a whim I used a standard straight through cable and WOW it suddenly did the update! How hard would it be to put out a book for each device instead of cramming everything into one book and hoping customers can figure it out? I'm questioning why I bought this thing!

[@senatechnologies]

Hi. You can view the full User's Guide and see a full list of voice commands through the Sena Motorcycles App. You can also download the full User's Guide from our website. Thanks.

[@magicpumpkins6518]

my sena 5s doesn't react my voice comment but I can use google asistant by tapping the button. How can I fix this? I have last version of update

[@senatechnologies]

Hi. The 5S doesn't include an internal voice command feature like the 30K has but you can access Siri or the Google Assistant with the touch of a button. Thanks.

[@b.hoevenberg7456]

Heb sinds kort ook die helm, met Sena, nog steeds aan het ontdekkken, vooral de voice.

[@ahmedmegahed8104]

I from Egypt and Bluetooth communication system like Sena doesn't commen I just want to ask can I while riding open my phone and choose any phone numbr and make a call from send or I must put them in fast dail?

[@senatechnologies]

Hi Ahmed, you can control your phone from your Sena. For example you can trigger you voice dialer (siri, google) by holding the Sena 3 seconds, you will here the phone dialer noise (like the siri) and then ask it to call someone or whatever you wish. You can also simply use your phone as you mentioned (safely please) and the Sena will do anything your phone is doing (call, music, GPS) -Alyssa

[@ahmedmegahed8104]

Sena thank you that all I want to know about sena

[@DunePanda]

will any of the new software upgrades be rolled back to the older devices? nice bonneville btw! ride safe dudedette!

[@senatechnologies]

Firmware updates will continue for all. The Mesh Intercom requires another processor though, so that is something considerably different. The voice commands in the 30K are a bit more advanced with more hardware as well.... Thank you btw. Shinny side up! -Alyssa

[@susve99]

May I kmow which helmet is ir? Thanks!

[@senatechnologies]

Hi. That is the Biltwell Lane Splitter. Thanks.

[@teddworak4193]

I have Sena S50 voice command “Hey Sena” is not working. Do have an 50k app.on my iPhone X. Very frustrating.

[@loralkinney]

try "hello"

[@elvisthewart670]

I have a google pixel 7 phone I cannot receive calls has anyone any ideas to why thanks

[@TrackSarath]

Same as 20s 🤷🏻‍♂️ except for addition of mesh

[@senatechnologies]

Hi. Pretty close as the Sena 20S will do voice commands as well, but big difference is the 30K is listening at all times, even while you are using another function... In regards to the unit, a 30K has Mesh Intercom, can create private Mesh Intercom groups of 16 riders, or public groups of unlimited riders, allow guests to listen into the mesh, and bring (3) Bluetooth users into a mesh. Hope that helps-Alyssa

[@TrackSarath]

Sena right now using a 20s , receiving my 30k in a couple of days . Waiting to see the magic . Sarath from India . ❤️

[@azizcomert4833]

@SENA How do you change voice commander from SENA to Siri? Or should I ask, how can we use 30k with Siri?

[@senatechnologies]

"siri" is the voice dialer on your phone. You need to use your Sena to trigger the voice dialer. You can do so by clicking the phone button easily. Then the rest is up to your phone and whatever commands you ask "siri" -Alyssa

[@TheShadowloxx]

Which included mic do you use with the lanesplitter?

[@senatechnologies]

The best sound will come from the boom mic - as that mic has a larger foam cover and is a little more accurate in the "louder" retro helmets. -Alyssa

[@TheShadowloxx]

Awesome, thanks for the reply.

[@philipe7937]

Does the s10 work the same way?

[@senatechnologies]

Hi. The 10S doesn't have the same Voice Command feature as the 30K. However, you can use Siri on an iPhone and Google on an Android phone for voice command related functions. Thanks.

[@fuglbird]

Please make versions for Europe using British English spoken by a persen with a more distinct pronunciation. The current voice is soft using a blurry American accent and difficult to understand.

[@markcrickett7455]

My hello sena dosent work at all phone calls are speech and hearing is perfect help

[@senatechnologies]

Hi. Please contact our Customer Service department so that we can help you. You can visit community.sena.com/hc/en-us/requests/new to submit a Help Desk ticket. Thanks.

[@markcrickett7455]

@@senatechnologies not a very pleasant experience im afraid tried to help but stoped when i couldnt find the invoice would never buy another sena product inm afraid

[@andrewkelk8414]

I find my 50R a constant source of frustration.

[@yasithagayan]

What is the price of this device?

[@senatechnologies]

The 30K can be purchased on www.buysena.com or www.buysena.eu for $329 USD/EU . You can also visit our Store Locator page here www.sena.com/buy-sena/store-locator to find a list of Sena authorized retailers in your region or search for Sena products online to find online retailers.

[@deanm9816]

I cannot understand why they wouldn't include this information in each owner's manual. You make a new product and you make a new owners manual for it, yet you leave out any voice command Library.. Annoying at best

[@senatechnologies]

Hi Dean. There is a Voice Command section in the User's Guide for each headset that supports with a table of all of the commands that can be used. Thanks.

[@deanm9816]

@@senatechnologies not in the 10R box that I bought.. maybe I just got unlucky.

[@senatechnologies]

The 10R doesn't have the Voice Command feature. Secondly, the 10R includes the Quick Start Guide in the package but you can download the full User's Guide for the 10R from here www.sena.com/product/10r/documents.

[@l.s.174]

Why my Voice commands starts, although I don't use the button or "Hello Sena". Do you know that? It always starts random (for me)

[@CtrlAltMoto]

It's also triggered by a hard breath on the mic 👍🏼

[@l.s.174]

@@CtrlAltMoto thanks!

[@richardcolston302]

Really good videos, swayed me to get a sena instead of the scala rider. And yes the lady in the video is very cute !! 🤭😋😁

[@harryb1942]

The Sena 50 S Voice commands hardly ever work you wind up saying hello Sena five or six times also the same issue with Siri never loads right I’m just disgusted with all of the Sena products

[@byemrahozd]

I have 50s and i cant success to get answer from my sena by voice command. She doesnt like my voice i think :)

[@rodneylemley7095]

I would like the 30k

[@wf7613]

That a simpson helmet?

[@senatechnologies]

Biltwell Lanesplitter

[@fratkurt4066]

it doesnt work properly

[@susve99]

May I know whivh helmet is ir? Thanks!

[@MWS1960]

Your product is painful…”intercom failed, intercom failed” very painful and my Cardo had much less problem and issues

[@balkencrosser]

Hello sena does not work on my sena srl2. Guess that’s why it is a woman’s voice they never listen 😂

[@orvalstuckemeyer127]

Nope, it never works. Absolutely never. Not once. Sena doesn't care, either.

[@frankmeyer6734]

Funktionier überhaupt nicht ....

[@davealmeida9786]

I love that she rides And has great taste in bikes Sooo hot

[@touristtrapezoid]

Keep it in your pants.