Resolving a Confusing Billing Issue | Call Center English & Customer Service Excellence

[@elpidioplaza5181]

This is really what I'm looking for. More of billing issues or mock calls please. Thank you so much.

[@SingleStepEnglish]

You are most welcome. I am listening to all of your requests. 👍

[@yr7991]

@@SingleStepEnglishplease more videos like this but longer thanks in advance ❤

[@schmetterling2128]

Thanks so much

[@SingleStepEnglish]

You're welcome!😃

[@marknava2543]

This was so very helpful to me :)

[@SingleStepEnglish]

I'm really glad to read that. Thank you for your comment! 😄

[@yr7991]

More videos like this please ❤❤

[@SingleStepEnglish]

Thank you for your feedback! ❤️😃👏🏻

[@mohamedmifras8274]

Fantastic video

[@SingleStepEnglish]

So glad you enjoyed it! 👏🏻😃

[@EmanuelEscobar-x3l]

More video about this please🥺

[@SingleStepEnglish]

I appreciate your feedback! It’s really helpful. 😃👏🏻

[@lahirusumanasekara9907]

great videos, can u make a mock calls. for interview purpose.

[@SingleStepEnglish]

Thank you so much! Have you seen this video? kzbin.info/www/bejne/nWHafIuEiaijgqc Let me know if you would like another kind of interview video.

[@lahirusumanasekara9907]

Yes definitely I would like​@@SingleStepEnglish

[@aaronalvarez6970]

Thank you, could you create one about how to use the computer sistem that the agent needs to use in a call center

[@SingleStepEnglish]

Thank you. I’ll see if I can make that particular video. So, this would be a conversation between the agent and the computer system trainer?

[@aaronalvarez6970]

@@SingleStepEnglish no, how to use the computer sistem in the call center.

[@mohamedmifras8274]

My sir, Are these sentences grammatically correct? 1)Add everything into excel 2)Add everything in excel 3)Add everything to Do you want me to wrap up the items which we are going to send to nakeel mall ?)Can I use which in this way ? And send to or send?

[@SingleStepEnglish]

Send everything in Excel.

[@mohamedmifras8274]

​@SingleStepEnglish Add the numbers into excel Add the numbers in excel In this one

[@mohamedmifras8274]

My sir, Could you please tell me are these sentences grammatically correct ? To or for 1)The Sri Lanka cricket team is selected to the final. 2)The Sri Lanka cricket team is selected for the final. 3)The Sri Lankan cricket team got selected to the final. 4)The Sri Lankan cricket team got selected for the final. 5)She crossed my limits. Is it correct sentence

[@SingleStepEnglish]

1)The Sri Lanka cricket team is selected to the final. was selected to the finals. Finals refers to the series of matches or a single match at the end of a tournament, usually used when referring to a significant, often multi-stage, concluding event (e.g., semi-finals and final). In sports, the word "finals" is commonly used even if it leads to a singular match, like the last match in a knockout competition. Final can refer to a single concluding match (e.g., "They reached the final"), but when discussing the process of being selected or advancing through stages, "finals" is more appropriate because it implies the broader concluding rounds of the competition. 2)The Sri Lanka cricket team is selected for the final. was selected to the finals. 3)The Sri Lankan cricket team got selected to the finals. That is fine. 4)The Sri Lankan cricket team got selected for the final. ...for the finals. 5)She crossed my limits. Is it correct sentence No, but perhaps you mean: "She crossed the line." "She went too far." These phrases are commonly used in English to convey that someone has behaved in a way that is unacceptable or has violated personal boundaries.

[@mohamedmifras8274]

​@SingleStepEnglish Thank you so much sir bighelp Bit I have doubt For To because when I checked chatgpt it shows for ? 1)The team was selected for the final . 2)The team got selected for the final .

[@mohamedmifras8274]

My sir Could you please tell me For or To preposition is correct? Chatgpt says FOR Not To 1)Our team got selected to the final 2)Our team got selected for the final 3)Our team is selected to the final 4)Out team is selected for the final Chatgpt says like this which is correct Here's a breakdown of the sentences: 1. **"Our team got selected to the final"** - Incorrect. "To" is not typically used with "selected" in this context. 2. **"Our team got selected for the final"** - Correct. "For" is the right preposition here. 3. **"Our team is selected to the final"** - Incorrect. Again, "to" is not appropriate with "selected." 4. **"Our team is selected for the final"** - Correct. This is grammatically correct. In this context, "for" is the correct preposition to use with "selected."

[@mohamedmifras8274]

My sir, Could you please tell me is this sentence correct? 1)He crossed the limits . Is it wrong

[@mohamedmifras8274]

My sir, Could you please tell me are these sentences grammatically correct ? To or for 1)He added me to the football squad. 2)I was added to the football squad. 3)The ball hit hard on my thigh when I was about to go for big shots. 4)We are making into the finals this time. 5)we are into the finals . 6)After ball hitting harder on my thigh my thigh swelled a lot

[@SingleStepEnglish]

1)He added me to the football squad. OK 2)I was added to the football squad. Also, fine. 3)The ball hit hard on my thigh when I was about to go for big shots. ..for a big shot. 4)We are making into the finals this time. We are making it to the finals this time. 5)we are into the finals . We are in the finals. 6)After ball hitting harder on my thigh my thigh swelled a lot After the ball hit my thigh hard, my thigh got very swollen.

[@mohamedmifras8274]

Thank you so much sir ​@@SingleStepEnglish

[@mohamedmifras8274]

My sir, Are these sentences grammatically correct 1)I'm on the way to work 2)I'm on my way to work Can I use in these 2 ways? 3)I shared this funeral message in my WhatsApp staus. 4)I shared this funeral message on my WhatsApp staus.

[@SingleStepEnglish]

2) I'm on my way to work. This is correct. This is because "on my way" is the common expression used to indicate that you are heading somewhere. I'm on the way to work. Technically correct but less common. It implies "on the" refers to a specific or known route, but "my way" is more commonly used. 3) I shared this funeral message in my WhatsApp status. This is correct, but less commonly used. You can use "in" if you think of the status as a feature within the app. 4) I shared this funeral message on my WhatsApp status. This is the more natural and common phrasing. "On" fits because people usually refer to "posting on" platforms or statuses.

[@mohamedmifras8274]

My air, Could you please tell me are these sentences grammatically correct ? 1)If the manger brings this guy for the morning shift, he can equal the experienced guy.

[@SingleStepEnglish]

He can do the same job as the experienced guy. Is that what you mean?

[@mohamedmifras8274]

Uah can I use equal

[@LanceBaradas]

in reality we are not allowed to proactively say that we will wave their fee unless they requested it

[@SingleStepEnglish]

@LanceBaradas Thanks for that. Do you feel that is the policy at all call center businesses?

[@mohamedmifras8274]

My sir Could you please tell me For or To preposition is correct? Chatgpt says FOR Not To 1)Our team got selected to the final 2)Our team got selected for the final 3)Our team is selected to the final 4)Out team is selected for the final Chatgpt says like this which is correct Here's a breakdown of the sentences: 1. **"Our team got selected to the final"** - Incorrect. "To" is not typically used with "selected" in this context. 2. **"Our team got selected for the final"** - Correct. "For" is the right preposition here. 3. **"Our team is selected to the final"** - Incorrect. Again, "to" is not appropriate with "selected." 4. **"Our team is selected for the final"** - Correct. This is grammatically correct. In this context, "for" is the correct preposition to use with "selected."

[@SingleStepEnglish]

In spoken language, you can use TO.

[@mohamedmifras8274]

So which is right one i have for To or For ​@SingleStepEnglish

[@Richard_John_5]

1:45 he's so handsome. I wish I knew his name.

[@SingleStepEnglish]

Sorry, I have to respect my actor's privacy.