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When was the last time you offered encouraging words to a colleague? What about negative criticism? Or worse, has there ever been a time when you gave or were given no feedback at all on a project or idea? Working without feedback is like driving without navigation; it’s easy to feel lost, unappreciated, and perhaps even aimless in the pursuit of a goal-whether it’s a short-term collaboration or a lifelong dream. Noriko Makino-Villanti is a leadership coach and author. Built upon 20+ years experience globally, and inspired by her best-selling book, Positive Feedback, she aims to transform the workplace into a kinder space where everyone can shine. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx