The worst thing to happen before buying a flat

[@imjustrach]

When they said 'you've left it quite late' I got SO ANGRY FOR YOU. How did you not snap at them!?!

[@EvanEdingerTravel]

Yeah in the edit I noticed that "you left it quite late" being... SUCH an insane comment as if it were my fault in any way. But I will absolutely never snap on the phone. Gotta always try to be kind. Though I had a breakdown on the phone to HSBC as I was beggin the person who barely knew enough English to read from her prewritten list to please try to comprehend what I was saying and not repeat the same 2 sentences as if they're different. But that was more sad less mad. And much more "this is why I'm leaving"

[@hederahelix4600]

@@EvanEdingerTravel As someone who has worked in customer service, I can tell you that you are a very rare specimen and such a good person for staying so polite and calm. I feel that the person you were talking to in this instance did a really bad job at communication with you and I comletely would have understood if you had gotten angry at them. So often we get yelled at by people for daring to suggest that they pay their bills after severeal months of not paying us at all. The amount of people who take their anger out on the person on the phone who usually didn't cause the issue is astounding and I applaud you for not being one of them.

[@WhisperzVerse]

started watching this video and my husband screamed from across the room, "OMG IS THAT GUY STILL NOT IN HIS HOUSE PLEASE SOMEBODY HELP HIM LORD"...so then i had to calmly explain everything to him lol

[@EvanEdingerTravel]

hahahahah

[@arussianwolf]

@@EvanEdingerTravel 10/10 translation

[@conormurphy4328]

@@arussianwolf thank god I don’t speak American

[@johnhockenhull2819]

As a former HSBC employee the only way to get any reasonable customer service out of them is face to face in a branch, and even that is getting hard these days. Dealing with them on the phone all you are met with, most of the time, is incompetence and ineptitude.

[@PetterNotPan]

I love Bliss, she's so fucking adorable. I wanna be her friend. She seems like such a great fucking friend. I'm very happy Evan's got a place now!

[@HannahG-dm4db]

I agree about HSBC. HSBC took 9 months to tell me they couldn’t help with a refund (after travel company went bust), they gave me £200 as an apology since it took so long.

[@AddiRockART]

Been so stoked to see the rest of the story… Witnessing the final boss battle 🍿 That hold music was epic. Ravin’ on hold. The shower looked horrid. I’m still trying to accept all the people saying you need to start everyday with a cold shower to be productive… 🥶 looks terrible. “Get my WHAT off of you…??” - Evan Edinger 2021

[@coombeslauren]

The absolute gold of the fact that the section before you said "don't bank with HSBC" was preceeded by an advert for HSBC XD

[@Living_Life_RN]

Yesss the final episode of the saga is finally out! Glad to see it’s finally over though so you have a flat now

[@jennyabrahall6961]

the ending made my little heart melt, watching the pair of you dance round an empty flat with the lights in the distance was just the best 🥰

[@katielivingabroad]

I'm also an American living in the UK buying a house, and have been watching this series in horror. This video nearly pushed me over the edge until you were in the flat! So happy for you, Evan. Congratulations!

[@DrCoxHugeNews]

Wondering exactly why he didn't just boil a kettle, but pour it in the sink and grab a wash cloth to bathe

[@laurenminton6133]

Haha I came here to say it's time to learn about a sink bathe 😂

[@AMVactivists]

Even boiling water on the hob would have worked 🤣

[@TheyCallMeLoony]

So happy that you’ve got your flat and you can finally close this horrible chapter! People don’t realise how awful being homeless is even if you have somewhere to crash. I was sofa surfing for 6 months when I was 19 and constantly living out of a suitcase, not having my belongings to hand, and being unable to buy a weekly shop or cook left me feeling unsafe and unable to relax. It’s traumatising. Allow yourself some time to have a meltdown now that the crisis has passed and you have a safe space. Enjoy your flat!

[@samlazar574]

I hate it when you have to chase people, for things. It is like when my cousin/client of mine is trying to get Lenovo to fix his laptop which has been an absolute nightmare.

[@EvanEdingerTravel]

I had to call every person, every day. Multiple times. So many chances for this to not happen. Only way I got in was an almost constant state of calling and panic

[@channul4887]

Sign of the times, customer service doesn't matter when the money printing machines go skrrrrrrrt 24/7

[@kittyxuchiha11]

I remember watching this video when it came out and feeling so happy for you Evan. Here I am watching it over a year later waiting patiently for my own exchange of contracts and completion in a few days. Its been nearly 6 months for me and I didnt even have a complecated case, just a bunch of prople who dont do much work and a very impatient seller. The end of this video always makes me so happy and it gives me hope even after all this hell I'll FINALLY get a house too!

[@angry.bookworm]

if it makes you feel better I actually went for another bank instead of HSBC because I remember you trashing them in previous videos

[@EvanEdingerTravel]

this one comment has brightened my day my week my month

[@olavsantiago]

@@EvanEdingerTravel don't use santand -duuurrrggghh, just as bad.

[@katiestrachan6905]

I’ve watched you religiously since 2014 and when I say I cried when you unlocked the door. I was bawling. I’m so glad you finally got in to your flat, so proud of you 💗💗

[@johnymudly7182]

FINALY!!!!! - So stoked! - You could hear the pain in your voice after that shower... Congrats man. EPIC Moving Vlog?! That final slug of whiskey is waiting for you!

[@khwezik3894]

I actually literally cried when she said concierge will give you their set and you finally in your place!!! My gosh that was stressful!

[@SnowofLight]

After "You left it quite late to be honest" I would have cussed him out. All decorum would have been lost at that point! The nerve. You are too kind.

[@rexfoxoloughlin6033]

When the guy from corporate said "you've left it a bit late" I was surprised you were so polite, at that point I would've been screaming at him!

[@EvanEdingerTravel]

I’m super averse to raising my voice so you wouldn’t catch me doing that even if that was such a messed up response

[@kalikoveena5206]

I know a lot has happened, but this is also the first video in which I've heard Evan have quite a bit of a British accent. Like when he's said a few phrases, there was definitely a little bit of an accent there! It's crazy to see you come this far compared to a few years ago! (Regarding your housing crisis and accent)

[@michaelmedlinger6399]

What an ordeal! No one should have to go through it. What tenacity you have demonstrated. Congrats, congrats, congrats!!!!!!!🎉

[@rokstargirl123]

I work in real estate brokerage and this series has given me so much more empathy for buyers! What a wild ride. The amount of frustration and relief!! I'm so glad it worked out in the end. Can't wait to see how you decorate your place!

[@katyferenczy-dakin]

Buying my house last year I cried down the phone to the solicitor multiple times because they didn’t tell us till the day before exchange and completion was meant to happen that there was a problem with our deposit as it came from some inheritance from my grandad in Spain. We literally had told them months before and they said they didn’t need other documents but one day before they decided they did. It would have been fine except we had to complete that day because I had to hand my notice in that day as I had accepted a new job (but you absolutely can’t change circumstances before the completion is final). So happy you finally got your flat!

[@pink_nicola]

I do not envy the cold shower in the middle of winter. I’ve had to endure that three too many times in rental properties when the boilers broke midwinter and had no other option when needing to appear presentable sooner than it would be fixed.

[@Hannah-hx5sp]

I still remember getting the keys to my place at exactly 5 minutes to 5, almost 6 months after getting my mortgage granted (i had legal issues that had to be ironed out) and i rememeber soooo well that absolute relief nad SHEER JOY that Evan is now feeling. Heres to a wonderful time in your new home!

[@Eddiebleakley]

I religiously followed your journey to get the flat and now I can’t believe that that was 2 years ago. Happy 2 years Evan.

[@charlestaylor3027]

In Scotland when you make the offer and it is accepted the moving in date is specified and fixed.

[@yiannis_p]

Don’t think I have ever been so happy for someone I haven’t ever met! Well done mate, well deserved!

[@lucyb167]

You have the patience of a saint. I could barely stay calm watching this, nevermind actually being on the phone to these people. 👏

[@gdkey8025]

Just moved into a flat a week ago, and my HTB ISA wasn't closed properly either haha... flippin' things...

[@dougimmel]

Bravo sir. Well done. Love your work.

[@tiiamelender2908]

I remember how stressful the whole process is. We had an amazing mortgage advisor who helped us through the whole thing but still had many scary moments when we thought we wouldn't get the mortgage. All issues were purely due to stupid bureaucracy they have at the banks and the sellers solicitors not being available a lot of the time. Congratulations on the flat, it looks amazing and I really enjoy all your videos. ❤️ As a foreigner living in UK (6years this Oct.) it is comforting to see I'm not alone in some of the struggles. 😄

[@SamanthaJoe]

😭😭 Tears of joy. Loved that you were able to get in for Christmas. I agree with Bliss, the cutest radiator ever.

[@vivb796]

Cannot believe that after Evan’s warning about HSBC there was an advert for it! So glad everything worked out in the end, Evan. The whole system needs to change. There is no reason for the appalling delays and problems in these days of technology.

[@lenarobinson]

I was the same. Gobsmacked in fact. Algorithms I guess. 🙄

[@Sharebear299]

I was on vacation with very limited data and I logged on to Twitter and the announcement of the flat. I literally screamed!!! I couldn’t believe it!! Big congratulations Evan ✨

[@DieAlteistwiederda]

This video definitely was not good for my blood pressure and I'm glad I waited a bit before I watched it because damn I wouldn't have been able to handle it a few days ago. I used to work for a bank in a call center but I was nothing special at all in that company but this is still extremely frustrating to me. Also a reason why I'm not working there anymore, too many emotions I couldn't handle. Had customers cry on the phone at least twice a week or more. More usually around big holidays like Christmas. Didn't have anything to do with mortgages but still was able to look into this stuff and tell people where they were in their process.

[@anne-marie8018]

I watched the video. I read all the comments. Then I watched it through again. SOOO happy for you! I already knew you'd gotten it, but also, it's so satisfying to see how you got through all of it. I love your commitment to being kind to all those people on the phone; I don't think I could have. Your champagne dance in an empty room was amazing. I'm beyond glad that it finally came together, and just for Christmas. It's unreal.

[@julia2jules]

Woohoo 🥳 I didn’t know that exchange and completion on the same day was unusual. My family have always done that.

[@teddybear555_]

Evan, I feel your pain. The amount of bureaucracy bulshit in this country is absurd. My husband and I live in Chiswick (that's how I found your channel) in a shared ownership flat and have been in the process of selling AND buying at the same time since last June...We've seen many hurdles, some similar to yours...Enjoy your new place! And if you plan on selling it (one day), be prepared for the real shit storm! Selling a shared ownership flat IS insane.

[@theatregarbage]

Automated telephone messages and hold music are truly the most aggravating thing one can experience. So glad you got through! What a relief. Happy to let you know my mum also told me not to bank with HSBC when I went to Uni lol. She didn't like dealing with them so I was like alright and went with Barclays just cause my friends had Barclays as well.

[@charlottepeet1615]

Evan I balled when you finally opened the door! The trauma you’ve been put through is absolutely vile and I’m so sorry you had to go through it!

[@JennaGetsCreative]

You moved to the UK in 2012? We both made huge moves in 2012! Now we hit our decade anniversaries of those moves this year. It's such a weird thought, honestly, that I left my home town that long ago. Congrats on finally getting your own place!!

[@ekl1457]

You have a been super star being so patient and kind with how much you've been put through. Thank goodness you got into your place.

[@natalieajax-lewis4752]

I'm so pleased that you finally got in. I'm so mad /sad, sorry and a billion of others things about the way you've been treated and the shit you've had to go through. No one had ever deserved champagne more, well done

[@Mlcastl]

I just finished watching the video and felt like crying I'm so happy for you and that all this ordeal is finally over

[@annaburch3200]

Even though I knew the ending, this was still quite the suspense-filled video!! Evan, I'm SO HAPPY that it all finally worked out and you got the BEST Christmas present, ever! Congratulations on your new home! You deserve all the best. 😊🙌

[@rufdymond]

Coming from someone who has purchased many houses….never complete and exchange on the same day, too many things to go wrong. been there worn the t-shirt….

[@evemhooper]

Aww Bliss is so lovely

[@deadlymelody27]

Ahhh i had seen a lot on instagram but its so nice seeing it on here :) also Bliss is the perfect person to share in that moment as she is such an amazing friend and has the best energy for you to celebrate with 😁

[@kakinapotiti2010]

I legit almost cried I hate moving, I've done it 4(?) times and it doesn't ever get easier, i can't imagine having to deal with all of this on top of everything. Congratulations! 🎉

[@robwilliams2410]

Bliss is so cute as you literally shoot her with the cork! Congratulations!! 🍾🎉🎊🎈 I’m so happy for you. I literally don’t know if I would have survived so much stress. I know that it would have killed my wife. I wish you many happy years in your new home!

[@MeganGrace130513]

Seems kind of fitting that I got a HSBC advert just after your rant! I left them in November, because they couldn't fix my online banking (apparently there were two of me on the system but they couldn't do anything?) so I couldn't transfer money directly from my account. I'm in the middle of buying a house myself, and coincidentally the few times I've had to go into a HSBC branch to get old bank statements for the lender & solicitor they've been more helpful than when I was a customer!!! However I do still have a credit card with them, and am having issues with that at the moment. I concur, please do NOT bank with HSBC!!

[@JellyMotion]

I bought a flat in the UK recently too and also had a simultaneous exchange and completion. This wasn't meant to happen but the solicitors had forgotten to get me to sign 3 very important documents, one of which needed to be witnessed. How does this happen?! xD On my side though, HSBC for my mortgage was absolutely wonderful for me but I've been with them since I was 13. However have Lifetime ISA with Skipton and they were great at getting the money over to my solicitors at very short notice. Would recommend!

[@Torsin2000]

For cold showers, does your stove work? If the place has a bath, draw a cold bath, then put boiling water in until it is a bit above warm. If no bath, then do the same, but mix it with cold water in a container and use them to rinse yourself.

[@cindyreddeer]

I'm so glad that real estate isn't quite like this in Canada, so many obstacles. Kudos for persevering Evan.

[@pipercharms7374]

I'm in bed with covid, this really cheered up my morning, so glad you got your flat

[@simoncollier5977]

I was grinning ear to ear for the last 5 minutes of this, words can't describe how relieved I am for you to finally have this ordeal sorted 😌😻

[@emmalemon26]

So glad to see it all sorted!! Also, Bliss is such an adorable little human😊

[@bryn494]

I remember my first time buy. Living in Wilmington, DE and on assignment in D.C. I finally got everything lined up and gave them my deposit check to go to final closing. Drove back to D.C. and realized I hadn't moved funds from savings to checking so stopped at the ATM by the D..C. apartment and... That's when I discovered I can withdraw funds but can't transfer them between accounts from out of state... ...

[@bryn494]

English ex-pat :D

[@sarahbutler4753]

I was SO excited and emotional for you at the end of this video even though I I’ve known for weeks that you got the flat 😊

[@Sonia_P7]

Having watched you since just before Dovan flat, this had me emotional! Congratulations on your new home Evan. Also, Bliss freaking out over the tiny radiator is such a mood :')

[@Aracadius42]

I’m really glad it had a happy ending

[@jazminjoyce4253]

🤣 that shower looked miserable. Before we brought a house where we had, had an amenities block for toilets/showers/laundry. $2 turned the hot water on in the shower for 6 minutes, but there was about a year where the gas would regularly run out, so you'd pay, and then it would just be ice cold shower. Thenb when we told office they'd give us a few $2 coins back, and it would take a week or two for the gas to be replaced again. During winter it sucked walking 200m up the road in the cold rain to pay for a cold shower.

[@Zatnicatel]

Just finished this video after watching the previous 6 (youtube recommendation would you believe). When you opened the door to your beautiful flat I cheered out loud! Now to watch the next few to see how you are getting on. These videos are great - I got really invested and was rooting for you to make it in before Christmas. So pleased you did. Believe it or not, I worked for a bank about 45 years ago that was taken over by HSBC and I would never in a million years touch them with a 10 foot barge pole :)

[@elaineirving77]

Glad the Elaine’s out there are doing things right! xx

[@EvanEdingerTravel]

Haha

[@SquareoftheyearFM]

Only part way through the video and already had a HSBC advert which I watched in full so hopefully you’ve got some revenue from that. Impressed you got anything done that close to Christmas, most conveyancing solicitors have the week before Christmas off. Also with the failing boiler, part run a cold bath then top up with a few kettles of water. Not ideal but at least you can wash.

[@thgwigmore]

What a drama. I was smiling when they confirmed you had the keys on the way… and then, a HSBC advert. HILARIOUS. Congratulations Evan!

[@LinariaFreeze]

Wow, I bought a month ago and feel all this. The exhaustion.

[@sarahkendall5714]

I hope 2022 treats you so much better than the last half of 2021, you deserve at least a holiday, paid for by brokers and HSBC as compensation!

[@danielintheantipodes6741]

Congratulations on the new palace! Nothing can compare to getting the keys, especially after all your unutterably horrible travails! Thank you for the video!

[@ezekielmcgee825]

The dramatic music during the cold shower was *chef’s kiss*. So glad that ordeal is over for you. 😊

[@chelled.4622]

I knew the ending and still cried! Im so happy for you to have it before Christmas and to see your friends surround you with support. I cant imagine going through this without family and in another country. Wishing you an awesome 2022!!

[@jessdarneswrites]

I literally clapped for you when you got into your flat 😁 super happy for you that it all worked out! What a rough ride.

[@Varibeca]

I am confused about all the different people involved. For me in Finland , it was 4 parties involved: the bank, the real state agent, the previous owners and us.

[@Redrally]

Far too simple

[@ABarfieldBit]

😳. What a mess!!! I’ve purchased 3 houses, 1 commercial property and sold 2 houses in the last 12 years in the US. Stressful yes but NOTHING like what you’ve had to deal with.

[@Nic_Ash]

That awkward moment when you’re talking about avoiding hsbc and the next ad is for hsbc.. so happy for you that you finally have your own place ☺️

[@elizamarie1999]

OMG Lukeeee haven't seen him in yearsss

[@CrossoverKid92]

You did it Evan! You did it! You get the big hugs this day!

[@Judymontel]

SO WELL DESERVED!!! Congratulations, Evan - may you have a wonderful time settling in and many years of happiness and good health there!

[@martinalemmerhofer6937]

Congratulations! I am so enormously amazed how you managed to keep yourself together enough to actually move into your flat and not into some psych ward, after everything you encountered. It's good to see that in the end, the good people came through for a Christmas miracle. Love the new couch, pillows and throw you put up.

[@evuljeenius]

Wow I've been watching the whole flat buying saga and I've got to say you must have the patience of a saint. When that guy say that you'd left it a bit late I felt like screaming at him on your behalf. I'm so glad you finally got everything sorted and got the keys to move in and admit I did have tears in my eyes I was so pleased for you. Did anything ever come of the interview with Which?

[@ALANW7902]

Just after your (totally understandable!) rant about HSBC, there was an advert break - and it was for HSBC. I have NEVER laughed so loudly before!!

[@faceofficer]

Oh my days, congrats Evan! I am so happy this finally happened. I honestly never been so invested in anything like your mortgage videos 😄 It was packed with suspence and drama, loved it and at the same time so so sorry you had to go through this.

[@LabradorIndependent]

3:05 Dang, I work in that building

[@janehiscoke]

The hilarious irony that I got a HSBC ad in your mid rolls right after you expressed that no body should bank with them 🤣

[@renatinharnc]

You handled it with such grace!

[@Nasalkeihpos]

It amuses me SO much that every video of yours I watch I get an HSBC ad.

[@charlie.saturday]

Oh I’m so glad!!!

[@Vanda-il9ul]

Wow, sometimes I think, to save my sanity, I shouldn t be watching your new-flat-related videos. How you managed to live through it and stay "intact" I have no idea. Happy for you :) Hope, you have already settled down and enjoying your life.

[@floralupstart836]

The relief I’m feeling right now. That’s not even logical what you went through. Love from Australia 🇦🇺

[@AmyKimber]

Finally caught up, wow, that was PAINFUL. I am do glad you made it :-) also, why am I tearing up?!

[@Theawesomersibling]

I got an HSBC ad before this video. I laughed out loud when you said not to bank with them

[@smileykam]

The joy at the end of the video has given me Hope!

[@TeeTotalled]

How many times did I cry watching this video!?! So happy for you 🧡

[@Dan-vn4he]

I cried at the end of this video

[@ThomasRed20]

Even I missed this for a few days... But I wanted to say I'm so happy for you. I have a massive smile on my face seeing that you finally got past this whole ordeal I'd also like you to know that I have also switched away from HSBC to monzo, they are just So. Much. Better.

[@jasonw4601]

Congratulations on the new flat

[@simondavey7787]

Happy New flat. I'm glad that you managed to get everything sorted.

[@mackenziemc]

OMG I’m gonna cry! Yeah you’ve introduced us to your flat on your main channel, but this means so much more!! 🥰❤️❤️ I’m beyond happy for you Evan