These Freight Brokers Are RUTHLESS!

[@davidarita1706]

Hey Ronan, can you tell which freight brokers you had issues with.. that way we all carriers know about it and never work with them again. All carriers should be united and don’t let freight brokers manipulate us.

[@fighter4christ7]

That’s a great idea!

[@anujsources8911]

He’s not going to tell you the name, I can guarantee that.

[@fighter4christ7]

@@anujsources8911 I figured not. If word gets around it’s as good as telling the broker off right then and there.

[@NewmanAttack]

​@anujsources8911 then why bother saying we need to united...

[@TruckerBill0531]

@@anujsources8911TQL 🤣🤣🤣

[@davidmitchell7309]

Finally someone else talks about this shit. Thank you.

[@NorthAmerican-Trucking-News]

Man, it's really crazy

[@Steven-q2t2i]

Someone owns that Freight. That’s why it’s personal property so I would totally contact the owner of the freight. In freight forwarding if a property owner knew that the forwarding company did that with their freight they’d simply drop them and use another forwarder. I would 100 percent let the property owner know about it.

[@superoffended6737]

The problem is....Noone puts their name out there. How will anything get done without putting them on front street. CALL EM OUT!

[@bgaineybg]

💯

[@reggiebush1905]

Defamation?🤔

[@superoffended6737]

@reggiebush1905 it's only defamation if it's untrue.

[@emn3500]

Ronen thank you for the great video agin !!! You are 100% correct there are good 15%-20 % off all brokers that doing that . And I see more and more people start doing these insane fees . I been doing this for more than 15 years. And these fees and penalties are something that started 2 years ago. I believe because of the freight volume. They just don’t care who are they going screw. Because it’s so many trucks on the market…. We just need more people like you to spread the word.

[@MrVanCamp]

Been dealing with the same bullshit. I only work with brokers who I know won’t screw me over.

[@Ar-ud9sg]

Virginia Transport out of Chicago, IL paid us $0 on a load that was supposed to pay $4000 because we were a day late.They also freight guarded us.

[@NorthAmerican-Trucking-News]

Thanks for sharing!

[@johncalvo1743]

I don't believe they can do that. If they got paid by the shipper then they have to pay you. Sue the shipper.

[@JustAnotherTrader]

Would love to see you create a list of the best and worst brokers to utilize! Personally I will block all bad broker experiences you have in DAT so I never see them!

[@NorthAmerican-Trucking-News]

That's an enticing offer

[@Eric-cy6sg]

Sound Finance Corporation has an updated list of bad/fraud brokers that they send out to carriers.

[@Jose-gq8wc]

Well, I hate to say it, but I have to agree with you R. It's a cut-throat business in the US. I normally review the brokers and I try to interview them also while acting like I'm going to book the loads, and I ask all the hard questions. Detention pay, late fees early fees convenience fees lumper fees and then I start to put my prices. And then you here click the hang-ups after a while it's funny.

[@marksnow923]

CARRIERS can have the power. But we need to unite, form a Union, a Coalition, Government regs... or just all say, ""No." After Rate Agreement, then negotiate Detention, Layover and refuse FEES imposed by Brokers -- every load. Too many Carriers taking what they get. Be strong, learn to negotiate!!!! We're a business too!

[@AnthonyGonzalez-ym2st]

I saw one of your trucks in phoenix on Monday. I was super excited and awesome dude!

[@superdzigibau]

Hey Ronan, try to work with smaller brokerages in the US. Most of them are family businesses and try to do the right way at least they are more transparent. Good luck with the US company!

[@adamekgolchannel]

List them all Ronan !

[@dougjackson1030]

Hey Ronin when i was an o/op i never let a broker put a tracker ap p on my phone if they needed to track the load they could call my dispatch to get any info on the load 24/7 since i did not have a company phone the company could not make me download a broker app even when i transitioned to a company driver i stood my ground on that!

[@juxhinriza9024]

lot of brokers have accessorial policy you need to get a hold carrier service they dont want you to know about it but you set ur price and when you book a load they have to ask u if you waive ur policy and follow there's you can say no if they don't ask ur policy is in play regardless what the broker has with customer. what we need to remember is that the broker will tell you let me see if I get it approved with the customer, but in reality, ur contract is between u and broker. u have no contract with their customer, so regardless, is customer pay detention or not ur contract is with the broker.

[@10Ermal]

You have made many great videos. For me this is the best video you have made so far.. you covered a lot of great points about brokers in USA Hopefully with your large following here in KZbin word gets out to everyone and we all stand up for ourselves like you do

[@truthTransport]

In the US, we have a law about lumpers, §14103. Loading and unloading motor vehicles (a) SHIPPER RESPONSIBLE FOR ASSISTING.- Whenever a shipper or receiver of property requires that any person who owns or operates a motor vehicle transporting property in interstate commerce (whether or not such transportation is subject to jurisdiction under subchapter I of chapter 135) be assisted in the loading or unloading of such vehicle, the shipper or receiver shall be responsible for providing such assistance or shall compensate the owner or operator for all costs associated with securing and compensating the person or persons providing such assistance. (b) COERCION PROHIBITED.-It shall be unlawful to coerce or attempt to coerce any person providing transportation of property by motor vehicle for compensation in interstate commerce (whether or not such transportation is subject to jurisdiction under subchapter I of chapter 135... They can not hold your bol and truck and trailer for any reason,plus they cannot charge you for unloading and or loading of the load...

[@Wasupup]

$350 for lumper fees and they end up running it off with an electric jack. Seen it many times

[@ronss1]

Receiver in partnership with lumper

[@stevenielson497]

What needs to happen is get all the trucking companies to stick together, which will never will happen, and then we can get the shippers, receivers, and brokers to work with us

[@ronss1]

Never happen

[@estebancarballo8240]

Most food DCs take a longer time to receive their products. They also use capstone as a lumper company, which is the worst you can run into. Some of them are: Cisco foods, Shamrock Foods, US Foods, American Wholesale Groceries (AWG), some Mclanes (Republic MO), United Natural Foods (UNFI), Ralph, Stater Brothers, Martin, Lineage, Tyson Foods, Smiths Foods, Conagra Foods, etc. You need to agree to better detention pay. Whenever I notice the receiver is one of the above, I automatically request more money as a way to be compensated for my time.

[@michaelsorrentino-yp7nb]

Capstone sucks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[@marksnow923]

Negotiate Detention. 3 hours free - $75 hour after. No exceptions. Don't forget to do it!

[@Johnny-mi5np]

You're 💯correct!

[@Backhaul2024]

At least they talked to you, had one ghost me after sitting at a receiver for 7 hours. Some brokers are greedy scum. I just never use those brokers that do that to me. After a couple of years, you will know the low-life brokers who won't pay detention. Stop using these brokers' drivers. They're scum.

[@7779-c3m]

We need to know who ?

[@cubanito48]

They have all the power. Yea shippers are definitely on it.

[@soflodoug]

bs. If you let them push you around they will

[@LovelyFriedEgg-el1sq]

I only work with a handfull of brokers. There are lots of shady brokers. This industry need cleaning

[@fighter4christ7]

How we need to deal with brokers now is through congress. That damaging review system needs to be deemed unconstitutional as it is a hostage situation for a carrier. Get rid of that and we can gain back some control.

[@xXRPMediaGroupXx]

I remember when I used to deliver to Hershey’s Pennsylvania and pick up some doll dedicated all you Gotta do to get out of doing the lumper is unloaded yourself that is an option, but they usually don’t say it just request that the driver unload

[@dmitrykhramov1832]

Looks like Ronan finally lost his cool? 🤔 But if that’s the case, it means things are very bad! 😞👎 Ronan ! We love you man! And if anyone can save the trucking industry, it’s YOU ( not Tramp ) ! P.S. … if it’s any consolation to you…

[@7779-c3m]

Check that 5th , I bet it's pulled LOL

[@jeffhickman418]

I have learned over the years there are some real snakes out there. Unfortunately, I have learned which ones not to use from experience. I will only use brokers that have their own freight. There are many out there that just copy and paste loads from other load boards without even having a clue what the freight is or who is shipping it. Those are the guys that will burn you. I have a handful of guys that I will pull for and never even have to question them. I know they will take care of me when a problem arises.

[@dontucker5883]

if they don't sign it, I don't do work with them AC Charge

[@highwayhobo]

$ 200 per hour after 2 hours Reefer loads have nany games to get a rate down Wal-mart DC;s a minute late at the window after it takes an hour from the gate where you were on time they kick you out and need a new appointment the next day

[@stevenmiller6725]

Just say no to wal mart. I do. Broker actually said she is having a hard time booking trucks to wal mart

[@RouteRider-i5t]

This has been going on since I can remember- back to 1990. The only way is for you to set YOUR terms with the broker. Otherwise you need to get your own customers and do not use any brokers unless absolutely necessary. You can also run your own brokerage for your fleet. Then farm out the extra loads -if necessary to other carriers.

[@josephadams7106]

On your last scenario, I've told my carrier that I dont provide any form of tracking except thru my eld. If they call my carrier to track me, they can tell them where I am. My carrier is good with that. My phone belongs to me, not my carrier or customer. I've told my people if they give out my number with out my permission and I'm called by the customer, its an additional 300.00, with an email confirmation immediately or I will wait untill I receive confirmation. Im fortunate that I'm in a position to pick and choose what I do. If they don't like it, I dont do it. And I don't care where the money comes from, carrier or customer.

[@KIReal88]

You can not do anything when the power is not equal. As drivers, we have to be on time or else, but when we are on time and the shipper is not, there is no fee they have to pay. You see, it just does not make sense.

[@NorthAmerican-Trucking-News]

The double standard is whack

[@kevinknoff9809]

You need to put EVERYTHING in WRITING. YOU must be the boss, like a dog trainer, you’re the Alpa, in the business, don’t give your power away.

[@NorthAmerican-Trucking-News]

Oh, that's the HARSHEST lesson to learn

[@robertbenton8045]

Inform your drivers of stickler loads. Try to get a higher rate on future loads. Only use thoes type brokers when necessary

[@wdE3.2020]

It's really bad in the US. I got a JB Hunt load that I delivered. They charged 500 dollars for not taking an empty trailer to an other location, which I was never advised to pickup an empty after the delivery.

[@henlohenlo689]

1. you should never care about bad reviews. if their bad reviews can harm you then this signifies they got economic leverage, where they dont really need you. 2. things like you thought you could charge 85 an hour, and they only want to pay 35 an hour. under fraud law and contract law, they have legal obligation to make these agreements clear. there should never be suprises and trickery involved in this. it may violate contract and fraud law. even oral contracts can be legally binding which is why u should record phone calls and tell them it's recorded. and similar thing applies to unexpected lumper fees. you should take them to court, to help end that dirty practices. if you don't sue them they will keep doing it to other carriers. 3. also it's important to know that contracts can be legally rescinded due to alot of factors. so just because you signed something doesn't mean it's over, you can have it rescinded if injustices on contract law and fraud law was involved. 4. my advise is establish a contract it can be oral or writing. clearly identify what was represented on the agreement. how things became confused. and document the evidence. 5. charging for driver no pick up the phone. that may also violate the law. places unusual burden on carriers to track something hard to track. may count as an unfair business practice under unfair business practices law. these unfair practices may contribute to having more economic leverage over carriers, so it's good to sue people to help end bad practices or to help behavior improve. drivers get tickets and what does it do? it helps drivers psychologically make better decisions on driving, so similar with carriers if you take them to court for stuff they become less risky on things, they may start make more effort on compliancy.

[@ivanmadrigal7256]

Hey Ron. NOW you know how much Corruption is the Brocker Sistem in USA .I am pass the Same 2 days ago Reefer load Appt 0600 to 1000 Truck arrive 0745 till 1900 Receiver call my driver They can't take the F.. Load till next morning 0600. Broker only paid $250 layover . It's INSANE

[@raashonaziz]

Screw that I will take the bad review

[@wdE3.2020]

Trucking Companies and Owner Operators need to find a way to get those informations to Congress. Co gress should pass laws against those nonsense fees and charges. ....

[@harrysingh8433]

because a lot of people book loads by per mile, not what they need they very hesitate to ask more money 💵 from the Brokar people booked the loads like that’s their last day of work then they shutting down after this load it’s just crazy 🤪 😢

[@Davit91990]

That shipper/ receiver lumper fee sounds like USA Foods or STG

[@NorthAmerican-Trucking-News]

Man

[@brianc7746]

What leg do we have to stand on? We have all the bills all the risk but yet we don't get to know what the broker makes the broker gets to know what we make. We have to pay to run our truck how the brokers get to manipulate freight lanes is beyond me. I have to lose money on one lane so that I can get to another city so I could make that money backup. What is up with that?

[@NorthAmerican-Trucking-News]

Right?

[@mitmaks]

We need more Luigi's out there He'll take care of the brokers

[@NorthAmerican-Trucking-News]

👀

[@fighter4christ7]

$35/hr is standard in the U.S. that’s got to be terrible for Canada

[@serggla924]

that standard makes 0 sense. McDonalds' managers making more than that.

[@fighter4christ7]

@ I’m ok with it. What I’m not ok with is 2+ hrs free. $35/hr is pretty good for not moving. With those free hours though it’s more like (under) $12/hr in reality. If could at least be paid for all of our time like regular American workers that would fix a lot of things including extended time at customers. Would light the for under them.

[@lubomirpanov2739]

You should see what the carriers are like! These “bad” brokers are all the product of bad carriers.

[@NorthAmerican-Trucking-News]

Oh my

[@mohamoudsharif4381]

Create a network of brokers that work well with you

[@brianc7746]

The broker you mentioned in your post I'm not going to repeat their name. I had a good experience with them but we got talking and they have 26 buildings in different cities with thousands of employees. How much money do they make?

[@NorthAmerican-Trucking-News]

Woahhhhhh

[@benjaminbellville7365]

When I did dry van many moons ago Allen Lund was always one of the best brokers to deal with, their rates were never spectacular but they didn't play all the crooked bullshit.

[@NorthAmerican-Trucking-News]

Oh-

[@amyjstransportation8821]

Let me just say this, “NO ONE WANTS TO WORK FOR FREE”! And we as a Carrier are paid pennies off of a dollar and most times NOTHING to layover, and nothing for detention. We have been a victim to everything mentioned in this video and more. I need to start making videos of all of our issues so that people really know the truth about the industry and that carriers do not make the money people think we make. And Layovers not a carrier fault only want to pay $150-250 for 24 hours. How do other Carriers businesses survive? Covering fuel, driver pay, and overtime when they only pay $150-$250. I understand why Carriers are going bankrupt. I also question not being paid detention. If a carrier isn’t getting it, who is? We give the shippers 3-4 hours to offload because that seems to be the standard in Z7. What’s the standard?

[@dmitrykhramov1832]

Ask Bush Jr. how this saying goes! He knows it best 😅

[@djbassay2k5]

Yes they are

[@XRPISKING]

AAA use to be a major broker in towing. setting prices now they are shit 😊

[@FreightBrokers]

The $350 offload charge from the shipper has nothing to do with the broker. They are not compensate in any way. The shipper has decided that if you show up late they are willing to rework you into their schedule that day but there is a cost for that. Especially at high volume locations. Yes it seems punitive but shippers have the right to do it. This is rare for shipper in the US but it does happen. Again nothing to do with the broker at all.

[@daviddubose8804]

The brokers are probably pocketing a percentage of the detention pay.

[@NorthAmerican-Trucking-News]

Don't doubt that one

[@bobbyloads]

Get used to it my man welcome to America there’s a lot of lumper services that are hired to work at the warehouse. They’re the ones that mostly do this overall $35 is standard here pretty much no negotiation on that whatsoever unless you have direct customers and you make that deal with them prior.

[@harrysingh8433]

that’s why you have to ask more $$$$$money when you booked the load not just booking per miles have to include all these expense, no reliability on brokers. Please understand this 🙏 There’s million other stuff that Broker screwed on us so please stop booking load per mile ask more. what you deserve please 🙏

[@michaelgillespie6850]

Everyone is a crook, but the drivers will not stick together. There is only a few brokers we haul for just like you once they do us wrong we never go back. And if they try to screw us as TQL did one time I will go to the shipper and get my money which I did with TQL and the shipper happily paid us. Thanks for the great videos

[@NorthAmerican-Trucking-News]

Everyone is united... except carriers

[@RichardJohnson-qr1hk]

carriers need to unite

[@NorthAmerican-Trucking-News]

This!!!

[@mr.awesome1576]

Former broker here: Brokers are at the mercy of our companies too. When we book loads we get paid a commission based off the profit margins we make. The more we get from the shippers and the less we pay a carrier the more we make as an individual. However whenever we brokers have to pay additional charges that comes right out of our pockets and not the companies so brokers are incentivized to pay as little as possible

[@Knightrem]

This is why I love inflation, you guys just need to lower your standard of living. Have fun, nobody's coming to save you guys.

[@marksnow923]

So, the less you pay the Carrier - the more you make. What are your expenses?

[@donaldhausenfluck2200]

Play the game and huslle the shyt out of everything. It's all good 👍👍

[@NorthAmerican-Trucking-News]

Hustle culture is a rough one

[@reginaldpruitt3544]

What everyone needs to understand is that Broker are getting back at Carrier’s for that money we made during the pandemic. This will go on until the freight gets back normal

[@papaherf7349]

Wish you get on trumps team and clean up this industry!!!! Brokers over here are savage , we need a DOGE for the US brokers

[@NorthAmerican-Trucking-News]

We're not so politically inclined but if our voice will uplift trucking in the North American region, we're all for trying!

[@mikefernandez8795]

Please give us the broker names

[@ichvox]

Only solution to get rid off brokers

[@NorthAmerican-Trucking-News]

Simply said, not so simply done

[@brodysmith2948]

It's normal to pay $50 an hour. The broker is saying he is making $15 an hour off your wait time.

[@no-_-limits]

Corrupt brokers- the story never ends!

[@nospam3001]

The only winning strategy is don't take cheap freight. If it pays enough I don't care if they take their time.

[@michaelsorrentino-yp7nb]

The reason I don't pull reefer freight any longer!!!!!

[@skyboying666]

there are suckers born everyday,,,atleast if you post those brokers,word can get out to help prevent being scamed

[@NDXmedinaQQQ]

Cus they keep half even for detention

[@shayanali3981]

Allen Lund is one of the worst for me. They are terrible with rates and their communication sucks. One broker wouldn't tell us shipper and receiver name on a load. There was another one from a different office who refused to work with us in future because driver was running late and he was concerned about storage fee. According to the broker the driver shouldn't have the authority to say such stuff.

[@Goal-2-Go]

The lumper fee was a kindness. They could have charged you for a late fee and rescheduled you for the next day or a couple of days later... It's the American way!

[@Knightrem]

2:16 certified George Bush calssic!

[@johncalvo1743]

You want feedback Ronen? Here's some feedback. Post their names on here so we are all aware to NOT work with them. That way, they will lose business.

[@NorthAmerican-Trucking-News]

We really should shouldn't we

[@sssnipermonkey5566]

Brokers and shippers are working together smh

[@NorthAmerican-Trucking-News]

That wouldn't surprise us honestly

[@j.whomusic]

got into trucking 5 months ago. flatbed otr. i hate it. hellish job and industry. pathetic all around except the drivers, who i mostly respect.

[@TruckerPhill]

That’s a nice comment and a great opinion to have

[@jonnooney7102]

Didn't you think it was going to be a problem...they call them "Brokers" for a reason...cause you going to be broker after dealing with them. Fug the trucking industry. There's a better way to live.

[@NorthAmerican-Trucking-News]

Starting to believe that one...

[@henryvasquez8629]

This a circuses in America.

[@3bctmd]

Find my own customers don't mess with brokers much spot market sucks for now

[@NorthAmerican-Trucking-News]

We often do, but as a fleet it can be inevitable that you have some trucks stranded every now and then and have to run a quick load to get them a return trip

[@imadahmmad1965]

Hello Ronan I did pass by your office today and end up at front desk I did send hi to you the asked me to go on website to apply as owner operator but no details

[@Yinn_Gaming]

Start by using proper English

[@imadahmmad1965]

@ no need jenglsh

[@joshuathomas9949]

No respect for the operators anymore, but at the same time these steering wheel holders are disrespectful and have zero professional courtesy either.

[@krashanb5767]

How US carriers are dealing with that? Very simple, they bend over and take it 😁 Almost all brokers do it. If you will try to avoid it you will be left without enough work to operate. ☹

[@sharkall7648]

Ofcourse what you do expect a lot of scam people

[@NorthAmerican-Trucking-News]

An ethical industry seems to be a hard ask these days

[@codyburns4623]

Brokers are the cancer of this industry in the u s

[@johnschmidt9945]

If you're doing well in Canada why branch into the US market

[@smk4902]

Name them.

[@AhmedAzzawi-ev4hx]

We can do anything, same problem

[@jjones5818]

$350??? Seize the load.

[@BobirJon-e5w]

TQL needs to be banned

[@zoesunkid]

You complain about them but don’t name them is an oxymoron

[@demondriver5151]

Ronan for governor of the future 51st !! 😜

[@NorthAmerican-Trucking-News]

Haha

[@robertwagner386]

No, not all freight brokers are bad, just 99.999999999997% are.

[@jorgesaenz2745]

They are crooks, there is no other word for it

[@NorthAmerican-Trucking-News]

Ruthless man

[@spardasquadspqr3535]

This sounds bad for u?? There are brokers that manipulate load prices also. Lets say that market rate is 2000$ for some load and then ypur broker takes that page and photoshops price so it becomes 1500$ and he tells u that he only got this load right now. Thats how many of those so called lease purchase truckers work as OO and make same money as ompany drivers

[@dell7443]

I thought it was illegal for a driver to talk on the phone while driving...also if your driving in certain parts of I-10 in nm and az desert you may not have cell phone service in area....fmcsa is a joke they are well aware of this and do nothing!!!!

[@robertwagner386]

Brokers are greedy we should ban brokers

[@TomGreen-gi3tl]

Most brokers are criminals. Pure evil.

[@soflodoug]

Sir, you need to stay in canada. You are the reason brokers are a problem. You worry about ratings? Then dont get paid. Stupid. Youre somekind of joker on here. KZbin version. You should have held that load in storage until paid. Wtf are you doing?

[@lukeshan01]

Haha had a good laugh at this one😂 ok