This is Actually the WORST Makeup Launch EVER: Lisa Frank X Glamour Dolls | Behind the Controversy

[@kaylarm20]

Here's something that maybe not a lot of people know. Lisa herself does not actually make the artwork, she hires other illustrators to draw them, then gives feedback for revisions. I feel for the poor illustrators who got stuck in the middle of all this. I would know, I was a designer for LFI in early 2019. I've been afraid to speak on the topic for fear of retribution, but none of this surprises me.

[@yuzurucorner]

OMG WHAAAAT

[@kristinasnowflake]

UMM what?! I feel like we need an expose on this?!

[@ThiccChickCrisha]

Knew it. I love your work ❤

[@matanah7416]

Yeah LF is just a messy person in general and notoriously bad to work with.

[@EricaHiguera]

I worked for a subcontractor in Tucson AZ that was doing some renovation work on Lisa Frank's home. That lady could not make a decision (and stick with it) to save her own life. Something as simple as a bedroom closet took MONTHS to design. Once we finally got an OK, we'd submit plan changes for permitting and once we finished the closet and were ready to move on to another part of the house, she'd change her mind about the closet and want to make changes again. Not only was it a HUGE waste of time, frustrating, etc, but at the end of the project we had to threaten to sue her to get paid.

[@PastelBrushes-n-Donuts]

😲

[@gillypiexo]

What is the difference between contractor & subcontractor? I suppose each company has their preferred way of billing. Maybe it's because my father is a foreman, journeyman carpenter & have worked with him in his insulation company with my brothers. I was always told to give the quote when you go to first or 2nd viewing of the location & idk the money always came the first day, and every day after but I'm realizing now it just happens just like any other business. She sounds really untrustworthy

[@1000lilfeet]

This is so telling!

[@capybaracake]

It’s always people who can’t make decisions and change their minds repeatedly who suddenly have trouble paying up🙄

[@mst3kanita]

she seems/seemed so mentally off, and this just kind of confirms it for me.

[@Magnificent_Mo]

Honestly the makeup bag being just white with the rainbow zip/piping goes hard

[@picahudsoniaunflocked5426]

Same. I was like "that is perfection".

[@joperez6745]

It wouldn't stay white very long though

[@chipmunkgarcia]

Right!! Love the other makeup bag a little more 😅😅

[@IntoDaMusic]

FINALLY SOMEONE IS TALKING ABOUT THIS IN DEPTH!!!!! I was one of the first backers and I’m so devastated about the whole thing.

[@Zaners82123]

Bailey Sarian has a video on her dark history series. It's pretty good too

[@EmberMoonprincess92]

Me too!

[@OhMyChord]

same here! i ran to this video lol

[@moosenman]

I’m only 3 minutes in but I’m here to inform you that Lisa frank absolutely extended into gen Z. They weren’t as big a phenomenon but I absolutely remember people having those stickers and school supplies and folders and binders and UGH. I’d trade stickers at recess along with my silly bandz.

[@uhoh947]

I lowkey always feel a little upset when older gen z is left out of stuff like this LMAOO

[@phoenixfritzinger9185]

Yeah like my trapper keeper was second hand but I still had one

[@itisntevenagoodone]

for reallll i was born in 2004 and it was tootally part of my childhood

[@thetruebadevil]

Yeah! I’m still a pretty young gen z I think (born 2006) but I instantly recognized the style. I think I might’ve had some Lisa Frank stuff during my very early school years? Even if I didn’t the style is instantly recognizable and nostalgic for me.

[@hello_again9149]

Im born in 2006 and had a huge Lisa Frank sticker collection and I would put them everywhere though I really hate it now lol

[@melissacoulter708]

As a business owner myself. Why wouldn’t they have a clause in their contract with her that if she delayed production, she would be fined?? You cannot let someone that is not a part of your business to have this much CONTROL!! This is ridiculous

[@ChrystalVanDusseldorp]

My thoughts exactly! Their contract sounded terrible and gave her ALL the control. They really didn't know what they were getting themselves into.

[@dia9491]

I agree but if GD lawyers tried and LF denied that was it. It’s a simple equation. It looks horrible but LF has a right to protect herself and so does GD. GD needed to protect themselves better. Hindsight is 20/20. If you think this is a travesty then read your Google contract to use KZbin. You’ll be surprised what they can do to you. But no one ever reads them.

[@JuliesManyHats]

@@ChrystalVanDusseldorp GD said they had never done licensing before, which makes me think that LFI, which basically exists to license its property, suckered them. And then GD panicked and REALLY should have found a lawyer to go over this. Or a better lawyer. This doesn't excuse GD's behavior but I can see how this happened.

[@IggyBros]

@@JuliesManyHats I’ve never done licensing but common sense would tell you to have things written into your contract so that they can’t purposely delay. They also needed to add that if it over ran the year that she would either still only get the set amount of money as agreed or they agree a rate in advance. These people seemed to lack any kind of business sense which is quite scary when they are handling half a million dollars of other people’s money! 🙈

[@JuliesManyHats]

@@IggyBros Right? There are three possibilities here: GD didn't run this by a lawyer and that was stupid, GD did run this by a lawyer and that lawyer needs to be reported to the bar for malpractice, or GD ran this by a lawyer but signed it anyways. I am too cynical to think the court would find the contract unconscionable, but a girl can dream.

[@ElizabethGuillot]

This is the makeup community's Fyre Fest.

[@maryeckel9682]

😂😂😂

[@alisummers7984]

Omg 😂it really is!! lol

[@jacquiebgood]

@ElizabethGuillot i was thinking the same thing

[@IffySquishy]

Exactly! The only reason they aren't in jail is because the "investors" were us "normies", that can't fight them, and not billionaires

[@jentyson9538]

Totally!!!

[@aracelitorres7171]

I live a few blocks away from the Lisa Frank factory in AZ. It has huge stars flowers and hearts painted on the building and the front is painted rainbow. Well as we all know the factory was closed for years but everything inside and out it was pretty much abandoned. Huge bear statues and all. So in the past few weeks we have been hearing rumors that there has been maintenance being done on the building. And now we see the painting s are bright and colorful again. Also Lisa Frank posted on Instagram a video with the teddy bears enjoying the view of the building and hinting that the company is going to be opening again. I guess some of the legal issues have been settled and this may be the reason it will be reopening soon. Hopefully they can manage the staff better because i have heard from people in town what a bad working environment it was.

[@MompreneurDiary]

Uh hum 😮

[@Jessica_Costantini]

um if they do i hope ppl stop buying and supporting her…

[@Zaners82123]

​@Jessica_Costantini there's always going to be a consumer base for Lisa frank especially children

[@xiastarlight9751]

@@Zaners82123Parents also are responsible for teaching their children not to support scammers and make good purchases, so they do have a responsibility in teaching their kids to shop smart. Hopefully they will actually do so, but considering how parents behave in this age, I doubt it. They allow their kids to run wild through cosmetic stores and buy ridiculously priced over inflated "stanley cups" which frankly look like crap to me.

[@Cebake]

I used to work in the call center that was next door. Now it looks like an abandoned faded rainbow building.

[@ErinLeona]

I was a backer and literally never looked into what happened, I was just like, oh, all that money and they sent me a blush brush???

[@picahudsoniaunflocked5426]

I can't do Kickstarter or anything & I'm still an in-person shopper bc my brain always feels overwhelmed & there's no way I'd have it together enough to follow up anything. I admire the folks who can chase down their refunds & stuff.

[@AKbaby89]

"The unicorns may have died" 😂😂😂😂 that caught me so off guard 😂😂😂 I heard about the Lisa Frank stuff being made and then heard it never came out but holy cow i didnt realize how badly it went and how long it lasted 🤯

[@rebachick94]

The fact that she lost money in Morphe’s bankruptcy is kind of poetic.

[@mus1quenonst0p]

great point

[@TasteMyBlackSkittles]

Karma’s a b!tch. Glad she included that tidbit in the video.

[@SewardWriter]

Morphe went bankrupt? When?

[@pristinepastel]

why do i get the feeling she was a contributing factor to said bankruptcy...

[@MoonMoonTM]

@@SewardWriter I believe it was early 2023 when they filed for bankruptcy. Jen actually did a video on it

[@bronwynbrin]

I think Lisa Frank not getting full payment from Morphe is karma for screwing everyone with the glamour sold collab 🦄 Also wanted to say, loved the video! 🌈

[@bearallen81]

They used to call Lisa Frank’s offices “the rainbow gulag”. She’s a monster.

[@Lsuashley2]

Yes! I was about to comment about the documentary on Hulu. It’s wild!

[@KayJoyy]

​@Lsuashley2 it's a Lisa frank docu?

[@Lsuashley2]

@@KayJoyy so I just spent the last hour looking for it because i didn’t want to tell you wrong….it wasn’t a documentary. It was a Bailey Sarian video lol….but still really good.

[@Willowtree82]

Most creative types are honestly like that. I still liked the school supplies when I was a kid but today ahh not so much with makeup and all

[@VogonPoet81]

Holy balls. Get quality products slap some LF stickers on that shyte and call it day. I feel bad for folks who got screwed

[@OglethorpeJConniption]

Fellow OG $75 backer. This royal disaster has been a subject of MANY detailed and heated rants any & every time Lisa's name, company, or products come into discussion. Thank you for being so thorough & well researched. I was hoping for a class-action suit or something. Lisa Frank has been lying, scamming, and stealing (and getting away with it) for far too long. On to Part 2!

[@Benouille1988]

🦄 i usually watch true crime but honestly this feels like "business true crime " 😂 omw to watch part 2 and to rewatch Bailey Sarian's video after that to be fully up to date on every thing

[@DivaandtheDivine]

Thanks for all of your hard work on this! I was one of the original $100 backers that has nothing to show for it. Lisa Frank is my childhood. The obsession was SO real. It hurts to know that the woman behind the brand so many love is a horrible human.

[@beckiehurley1151]

I received some of the products. I think that NOT receiving them would have actually been less disappointing than what was received, so you didn't miss out! I was thinking they'd at least be cute things to have out on the vanity. The packaging was just... so bad.

[@MaltinOnMovies]

I was an original backer, too. What a crazy road

[@yepimonyoutube]

They still are trying to charge me for an additional pledge to this day I have all the emails. Still nothing for my first. So gross.

[@laur83]

did you literally get no products at all?? what a crazy story this all is.

[@PrettyNailVibes]

First 1000 $200 backer here. I guess we will never see that money nor product.

[@elizabetha.188]

In the 4th grade, KMart was having a back to school special: Lisa Frank TrapperKeepers were half off. My mom took me and when we got there, they were sold out. But, Kmart gave us a voucher to purchase one at the sale price when they restocked. I remember the feeling I got when I finally got it. I was glowing, I was smiling and I felt cool at school. After finding out about how Lisa Frank ran the company, and now this, makes me a little sad. But, I still have that awesome memory! Cheers!

[@mayanovak2497]

That's so cute

[@melrose985]

And if you watch the Bailey Sarian dark history of Lisa Frank, you know this is only the tip of the iceberg with drama! 😂

[@daphnegarzarelli-lawson324]

Yes!!!!!! 🙌

[@amandaterrio4823]

It is absolutely shocking! Lisa Frank is a monster

[@sailuna9195]

Yes, I Remember it and OMG it's crazy, now I want to re watch it 😂

[@heathertessier1884]

Yes I was shook after watching

[@dolphinsgirl253]

Heads directly to Bailey’s Lisa Frank deep dive…

[@TinglepixiASMR]

I was one of the people who emailed about the entire thing being the definition of theft by deception and they refunded me within hours. They knew they had a lawsuit on their hands if they didn't refund anyone who asked for it. A lot actually did get a refund for this reason. BUT if you really want to see a terribly run crowdfunding, check out the Nightmare City remake crowd funding campaign. That one was even worse. Backers didn't even get updates. Actor/Makeup artist Tom Savini was allegedly involved, but when I asked him personally about it, he didn't even know anything about it. The Lisa Frank thing is mild compared to The Nightmare City campaign.

[@feitme]

And here I thought I was robbed when I backed Camelot Unchained ten(?) years ago.

[@1muraden1]

Just wanted to say well done, I was so engaged and I have no idea who Lisa Frank is or care about unicorns and eyeshadow but I utterly enjoyed your dissemination and the drama! Thank you for the wonderful content!

[@KatieKitty2003]

It makes me sad to learn that the woman at the top of a company that meant so much to me as a child would be so greedy, or maybe petty. She can disagree with any brand as much as she wants, but to screw good people out of their money to do it? Well, it hurts. I'm glad I missed out on that one.

[@gillypiexo]

It is kind of a good lesson in not idolizing other humans.. which doesn't sound right to say at all. I am thoroughly disgusted and contracts should protect people from this kind of thievery

[@adub_from_253]

So true! It really has such an important part of my childhood - sad to see its legacy being shaped by that lady. 🥺

[@LafeiMcCloud]

Im to the point that even if i see LF stuff in stores, I cant buy it. I cannot bring myself to support someone that was SUPPOSE to be caring, loving and friendly but who really turned out to just be another shitty greedy adult taking advantage of our childhood loves and dreams.

[@GirtheAlienGoldfish]

I loved Lisa Frank's art as a child! I especially loved the stuff she did with the kitties on them because I absolutely loved cats when I was a kid. I remember that I had a backpack with the leopards on them and I was so in love with it. It came with a matching lunchbox! Hearing the story of her as a person was a bit jarring. Still, for whatever reason... I kinda wasn't totally shocked when I found out Lisa was a flaky person. Artists are a different sort of people.

[@janetplanet09]

@@LafeiMcCloudI see she has collaborated with crocs. I hope none of you buy them. The only way you can pay this woman back is to erase her art from the planet.

[@lolamurder1882]

All makeup drama roads lead to Morphe, lol. But I remember hearing about this when it was happening, and after learning how horrible Lisa Frank is, it does not surprise me.

[@ashleyvashley]

I actually laughed out loud when I heard the Morphe plot twist.. they're like a cartoon villain who keeps re-spawning

[@cv6442]

Oh my goodness, I bought an eyeshadow pallete from them as a Christmas gift for someone else, and they kept sending me emails calling me babe. 😂 I dont think they realize how odd it is to get that when you aren't even close to a "morphe babe" 😆

[@LestatKR]

Seems like Jaclyn Hill went to the Lisa Frank School of Business.

[@ajlorentz]

Completely unrelated but she collaborated with Orly for nail polish.

[@calebsmommy80]

🌈 🦄 I used to love Lisa Frank as a kid, we couldn't afford it and it just seemed so magical - but now it's tainted by knowing that the creator is a horrible person. Awesome job on putting this together, and sorry to all the people that were caught in the fray and lost their money.

[@Garlic_bread_7012]

Finishing this video and then seeing there is already a part 2 makes me so excited. It's like a dumpster fire you thought had ended, but is still smoldering and a small breeze is enough to restart the fire

[@4cprocess]

This popped up on my home page, and while I’m not a makeup person, this was a great video! Your presentation style is really engaging! Keep up the good work!

[@absynthefaerie]

Anyone else notice the art work for the palette designs are very similar to the ones used for the Morphe collab? Right down to the "trapper keeper" design?

[@maggiedean5691]

Even the colors! Before I knew the drama really at all I got it for my daughter for Christmas. I swear those 6 colors were in there even though it's long gone now due to the hands of a 6 year old.

[@PastelBrushes-n-Donuts]

Yep, and I wondered if anyone else caught that. Definitely not a surprising move on Morphe’s part, but , it’s a wonder that wasn’t included in the current law suit, also.

[@LizCowanSC]

I’m sure that’s a big reason why the lawsuit is going forward. Bad move by Lisa and Morphe. Especially by Lisa if Morphe paid her for creating artwork too.

[@LafeiMcCloud]

Honestly because of this kickstarter campaign, I have never done another. I got burned so bad, we all got lied to and strung along, I cant afford to do it again. I hope we see something out of this but I really dont see it being any time soon.

[@IffySquishy]

Same here.

[@rosehipowl]

I never got close to backing this project partly because long before this I swore off Kickstarter due to a similar reason! I backed about £20? for a game and I still don't have it, and it's been over a decade now. The game wasn't actually finished, it wasn't even started (the implication I got from the original campaign was that it was somewhat done considering it had an expected release date). For two years I got updates about it. I don't actually remember what the name was anymore because it's been so long. I had some okay backing experiences prior to that, but I just can't justify it now. At least it was a relatively small amount of money compared to this, and it was a digital thing not a physical product you can use and hold. I think of it as spending £20 to learn to not trust everyone who seems trustworthy, especially back then when Kickstarter was quite new and there weren't many stories like this of people getting the bad end of the Kickstarter stick. I would rather have that £20 back though...

[@luckyneko1]

Same

[@aryah66]

Well, well, well: Morphe/Forma, we meet again at the crossroads of Hot Mess & Legal Trouble 😂🦄

[@picahudsoniaunflocked5426]

A crossroads & cul-de-sac at the same time!

[@bambamberg]

Started watching you from the youthphoria vid and now I’m hooked!!

[@angelicMisha]

Same! 💗

[@Coilylady]

Me too! 😂

[@The-one-and-only-Fruitcake]

Same lmao

[@Fruit732]

Same here! ❤

[@rileym7934]

have i ever heard of lisa frank before thi video? nope. did i still watch the whole thing? absolutely

[@Coilylady]

Same 😂

[@sirilawson2557]

I very rarely comment, Jen, but I had to tell you that this video has got to be your best work ever! Bravo! It must have taken you hours upon hours to find all this information, then lay it out in a very organized and understandable manner!

[@FreedomLee721]

Agreed!! I was able to follow the whole video!! Not easy for hour long videos. Thank you!

[@sirenamichelle]

Yes!!! Agreed. She did a great job!!

[@WhySoBluePandaBear262]

I never knew about this Kickstarter or the collab, but man this was a GREAT rabbit hole to fall down in! It sounded like Glamour Dolls started with an idea that quickly turned into dollar signs in their eyes, but very quickly had NO IDEA the dark shadow the Lisa Frank giant would create. I want to say there's a video of Lisa Frank herself giving a tour of her vault. I want to say that she said herself she would never sell anything from her vault because those are pretty much the archives of her work. When she makes new artwork, she goes through her archives to make sure nothing has been replicated. I'm not 100% on that, but I know I watched a video on it.

[@reissval]

I didn't back this Kickstarter, but I backed one for reptile-themed bags, pins, etc. from Tera Tiger Studio. She kept us on the line for years with promises that things were coming and it was just taking longer because of COVID. Finally, employees went public about all kinds of shady stuff she was doing including selling the backed items at shows without sending any to backers. Myself and others demanded refunds. Nothing. And Kickstarter did jack. This experience has completely turned me off Kickstarter and I haven't backed a project since.

[@Darbster]

I only recently backed a creator who was making magnetic Star Trek officer pins in pretty colors. I've got them now but she did have some delays with production. I would support them again but I have heard other horror stories like yours!

[@audreya4538]

I also backed for Tera Tiger… it’s seriously crazy how little we’ve heard from them. I’m glad I only backed for a wallet but dear gods has it been an EXPERIENCE.

[@reissval]

I backed for a hognose snake bag and pin. I've requested a refund several times and never gotten a reply. From what I've heard very few people who requested refunds got anything back.@@audreya4538

[@peachxtaehyung]

Oh geez I'm so sorry... It's stuff like this that makes people not want to donate to anything, especially anything where it's in place of getting products. And then people wonder why lol. This is one reason why I am very careful who and what I give my money to since I'm on low disability income

[@jerebetty1]

I did an indigogo for a smart litter box. They took our money and kept taking others money and there were no updates for over a year. Finally I raised enough hell that indiegogo did an investigation and suspended the campaign and eventually issued refunds (to an old card at that time since the refund game 2 years later and that was a whole other fight). all this to say, i wont invest in anything like this anymore. im sorry to everyone who lost money. ideally if they win the lawsuit, hopefully theyll do the right thing and issue refunds.

[@HoloManHands]

You are in the Lisa Frank documentary on Amazon! Thank you for your dedication and research

[@raev87]

I just realized I also bought the Lisa Frank collab with Invisibobble. I’m 36 and LF was such a staple of my childhood. I’ll think again anytime I see a LF collab again, even though this mess hurts my heart 😢 Nostalgia is definitely seen through rose-colored glasses.

[@retrogradepink]

had to pause to say: i cannot believe they brazenly lied about the "vintage" postcard with that QR code! incredible!!! ETA: so sad to know that Lisa Frank is not a very good person! 🌈🦄

[@lilit3307]

And the fact that on the phone call, Peter said "they're old enough to have a QR code on them, you don't really see those anymore" um WHAT

[@cici3147]

​@@lilit3307RIGHT!!

[@shannoncolwell758]

Opposite of Magical 😢

[@Username0467]

@@lilit3307 QR codes are from the 90s actually, primarily industrial use. They added them to more consumer items when smartphones were introduced, but they never really took off until COVID. COVID made them very prevalent.

[@dubyabalthazar4598]

Doesn't eta mean estimated time of arrival?

[@ThatDuckieMoment]

Ive only ever backed one Kickstarter campaign. It was for a cake decorating tool. The amount i paid was £9.99 and it took a few months but i was sent updates on almost a weekly basis. I received the tool within the time frame stated and when the product hit the shelves it cost £30.00. this wasn't a huge company, it was an independent creator.

[@hannakinn]

Pretty sure my son gave money to 2 kickstarters in which he never received his promised products. One was long long ago, it was a special booklist, the other was a VR headset. The first was a minimal amount of money the second a larger amount.

[@KatT89]

I've backed 15 or so over the years. 2 never materialised, 3 or 4 have been a bit rubbish, the rest have been great. Sometimes I back products I know I wont use but I like the idea/company and am happy to throw a few dollars their way. But I am aware of the risks and I'm not sure a lot of people are

[@rat-gang-]

my first and only kickstarter i ever backed was omori, the omocat game... god was that a shitshow. that scared me out of ever backing another campaign lmfao.

[@elizabethtangora4353]

I’ve backed one Kickstarter campaign, it hit just before COVID19 and I honestly forgot about it but they never gave up and I finally got the product last year. I feel like that’s the right way to do Kickstarter; you pay for a dream and accept that maybe nothing comes of it.

[@ghostgirl7089]

Ive only ever backed 1 kickstarter and it was for the Baldi’s Basics game thats still getting updates with new game versions ( that always makes me excited : D) and constant look behind the scenes with the work made for the game and characters, its really awesome and im getting a constantly updated new product that I can play & a look behind the scenes. Another independent creator. This is crazy that this kickstarter couldn’t do it 🥲

[@Kitanne]

I'm in production and manufacturing for a company that runs crowd funding campaigns and this is just a classic story of people having no idea what they are getting into. Crowd funding campaigns that have more than 4-6 SKUs are awful. Promising that many products with different timelines is just so tough. Also, the Ipsy bag and Hot Topic reeks of needing more cash flow before the KS. I bet they undercharged for the KS products. Also, they should have been doing pre-production on the palette designs before the KS! This whole think reeks of people who have no manufacturing experience.

[@yourfuturewaifu9061]

I think people underestimate the difficulty of running a business in general.

[@nomanejane5766]

Yup, Lisa frank doesn't manufacture products anymore, they just license their name/images.... sounds like glamor dolls bit more than u can chew

[@picahudsoniaunflocked5426]

@@yourfuturewaifu9061 I think the system encourages that; the lies depend on people seeing "running their own business" as a virtue or lifestyle instead of career.

[@PrettyNailVibes]

I LIVED for Lisa Frank as a girl of the 90's I was all over this on kickstarter launch day and was one of the first 1K backers in at $200.... I received A YEAR later a less than low quality eyeshadow a extremely cheap blush brush, and a post card.... still waiting for my money back.

[@Sleipnirseight]

I'm looking forward to watching this while I get chores done!!! I wouldn't say I was ever "obsessed" with Lisa Frank, BUT the school supplies were pretty universally coveted, and I def had my fair share of products! I'm turning 35 this year and decided to have a Lisa Frank themed bday party for nostalgia's sake _and_ mainly to encourage my friends to dress up on theme. One of my friends already said she's going as the dolphin lol

[@mrviking6026]

I’m not really a makeup person. But I think investigating Jen is the best Jen. One of your best videos ever. 🦄

[@stereotypea123]

You killed this, Jen! It was riveting from start to finish. I didn’t know anything about this situation before watching the video. That was a wild ride! I was a die hard LF fan as a kid. The dopamine hit of opening new sticker pack was unmatched lol.

[@jenluv]

Thank you so so much!!

[@shannonquinn]

It looks, from the docket entries, that LFI filed a motion for summary judgment (basically "their claim is deficient and we should just win now because as a matter of law, they can't win", for lack of a better explanation), Glamour Dolls has responded to that motion, LFI has responded to their response, etc. Also, it looks like LFI is counter-suing for something, and amended their complaint (the counter-suing). This is INCREDIBLE work, thank you so much!!! I find this all so fascinating! 🌈🦄

[@mrselfdestruct7605]

It absolutely sounds to me like Lisa Frank had 0 to very little actual involvement in this entire thing and they lied about being directly in contact with her to manipulate backers into being more trusting and inclined to pay them more, and to blame any issues as being something on her end instead of theirs to play up the “were really doing OUR best and WE care about y’all, but theres nothing we can do cuz were waiting on HER for XYZ to be done 😢”. Ill also bet they promised the artwork/wallpapers before even asking for approval from LFI, and upon being told no where provided a bunch of unsold backstock of faux presigned postcards as compensation for the backers, and Glamour Dolls lied about what they actually where to avoid having to tell anyone that they where sending out old,unsold postcards from their failed apps because they promised something and took money for something they didnt even get approval for yet. I guarantee LFI had no clue about any of this until now as their teams focused more on bigger projects happening than an indie makeup brand making a small handful of items, and now that this is a huge issue LFI has finally noticed what has been happening and thats why theyre counter sueing and going after them for probably damages or defamation

[@makeupdoesmasia]

i was such a lisa girl, my mom bought me all the stickers and school supplies. it was a huge part of my childhood. i’m going into this video knowing absolutely nothing not even knowing she was controversial i’m investedddd

[@MilaWht]

As soon as you hear the word "universal" when talking about the shade of a makeup product that tells you all you need to know about a company

[@The-one-and-only-Fruitcake]

I’m trying to think of any product at all that could be called universal and i can’t Different skin tones, types, allergies, issues, preferences, etc, nothing will work for every person

[@MilaWht]

@@The-one-and-only-Fruitcake it's similar to the "one size fits all" size on clothing, that is usually small or medium at most, it just erases multiple people out of laziness to develop a good product, and those products and clothes typically left out people with darker complexions and bigger bodies

[@meganwalker27]

I love Kickstarter but I've been through the ringer with some of them. The one I was most excited for, Exploding Kittens, went off without a hitch - stretch goals etc., everything was chef's kiss perfection! BUT "magic puzzles"... The drama/allegations and partner firings playing out in the backer community section, Twitter, Reddit etc.. was INSANE... also infuriating, I saw the puzzles being sold in Target way before I got my Kickstarter package...😑 Sorry to everyone that got shafted with this Lisa Frank Kickstarter, I feel ya!!!! 💔💸

[@CausticCandy]

This was a WILD ride omg! Thanks so much for putting all the work in for this video I had no idea any of this even happened!

[@rissagoesrawr666]

*Me looking at my Lisa Frank blush brush now knowing its history* 👁️👄👁️

[@jcmjmm9362]

Yes!!! Me too. It's my favorite brush too. Well it WAS.

[@laur83]

is it a nice brush, at least? 😂 this story is absolutely nuts.

[@BasicGeometry]

(squints at brush) something terrible happened here…

[@krumdelakrum]

Right?? I still use mine, it has help up surprisingly well for being like 7 years old and is one of my favorite blush brushes in terms of application 😅

[@whatamidoing9841]

Same! I never even knew about the Kickstarter thing, so I was super happy when I got the unexpected Lisa Frank brush in my bag, and now I feel bad I have it. 😳

[@skylight016]

I remember hearing about this debacle years ago when it was still ongoing. I am sad, but not surprised to learn that the backers never ended up receiving their items.

[@340keima]

This channel is the Tea!!! I didn’t even know half of this stuff was going on

[@chelseybc]

I think the digital signature on the “vintage” cards is a match to the Lisa Frank newsletter shown in the Jezebel article- smily face and all.

[@ashlikefrompokemon4327]

jen i am absolutely LOVING this behind the controversy series!!!!

[@Stefistat]

I would love a part 2. I hope the court makes Lisa Frank finish the collab she got paid for. 🌈

[@Austin-og7fg]

Thanks so much for making such a well-made and thorough video on this. I have always been interested in what happened, and why. I've followed your channel for years and really appreciate how much time you spend to try to get all of the information you can. I would definitely watch other thorough tellings of similar makeup / social media moments like this from you

[@TheComputerGeek]

This is the first video I have seen of this channel. Was born in the 80s and grew up with Lisa Frank products. Not into makeup at all, but I like discovering new content creators here. I watched the entire video. Great video! 🦄🌈

[@JTDumpling]

This gave me a range of emotions, from shock, to clasping my hand to my chest with exclamations "Nooo". I felt like a highschooler hearing gossip. It's a shame that the well loved artist basically extorted money then moved on to another deal once they got it. It actually reminds me of the Jaclyn Hill story 🦄🦄

[@jennamenzies3652]

This whole situation was an absolute dumpster fire. The amount of manipulation from these people is ludicrous!

[@szt1031]

omg what a wild ride! not them trying to say the QR code was VINTAGE do they think we are stupid? also love the longer videos 🦄

[@thelastnashie8811]

Thanks for this video Jen, it was really organized and well done! I normally can’t get through long form content so easily

[@globorrero1095]

After watching "Glitter and Greed", this all makes sense now. Lisa played them.

[@samzuk6328]

“tortious interference” is my vocab word for the week.

[@laurenday1711]

2 words

[@kristenclark82]

YESSSS!! Been waiting for this!! Total Lisa Frank, makeup girlie here!! I’m 41 one so this was my childhood!!! The Lisa frank lore is deep even before this!!

[@marlbboro8091]

Knocking it out of the park, no the whole damn stadium, with these investigative beauty-business related scandals shenanigans and news. 👏🏽

[@dreamourdestiny]

i’m currently listening to this while doing my makeup! i’ve been following this since 2017 or 2018. i was one of the people who got a product in an ipsy back then so i started following the campaign waiting for more products to come out but they never did? and then i started seeing lisa frank makeup popping up more and more like at hot topic but there was still no big release so i was so confused. i thought about backing the campaign because at the time you could still join in but something told me not to. i’m so glad i never backed it! i can’t believe it’s been like 6 or 7 years. i still have the highlighter i got from ipsy it’s probably beyond expired!! 💀

[@dreamourdestiny]

maybe it was an eyeshadow idk it was a boring gold color and it looked so ordinary i could’ve gotten it from dollar tree

[@myglasseskeepslipping]

Learning about this whole thing reminded me that I was also an Ipsy subscriber at the time, and I actually received two Lisa Frank x Glamour Dolls items: an eyeshadow and a bronzer. I had NO idea it was a kickstarter thing and I think my reaction at the time was “oh yeah, Lisa Frank.” I think the products themselves were decent but with this as the context it’s absolutely WILD that they sent stuff through Ipsy before sending anything to their backers. Like??? I was never a Lisa Frank girlie and the only money I was spending was going to ipsy, why was *I* getting this stuff?

[@danielleddannheiser1381]

Im turning 40 this year and im still collecting stickers that habit has never died lol 😂😂😂

[@laladoglady]

I’ve only recently started to collect stickers but I love looking through all the Etsy sticker shops and I’ve gotten a lot of great ones

[@danielleddannheiser1381]

@@laladoglady I'll have to check etsy out ty for the idea 😍

[@leahzaloudek6978]

[@danielleddannheiser1381]

@@leahzaloudek6978 bane you just made my day yes we can start a sticker support group lol I love my stickers 😍😍😍

[@PlanwithStormy]

Haha...I turned 41 in January...I still have some of my Lisa Frank stuff and I guess this is why I started my own sticker shop! lol

[@AmeerahMuhammad]

I’m a naturally distrustful person and this had red flags all over it for me even then. It felt scammy to me from the start. The constant upping of what you need to invest to get things is something a lot of scams do.

[@witchyjazzy]

I pledge on kickstarter a lot because I collect enamel pins. For the pins specifically stretch goals are things like, if 1000 people pledge a new design is unlocked which backers can choose at the end (for example they are doing rose pins, and there are red and pink, 1k pledges unlocks yellow) or something small like a sticker for people who have already pledged. Now there is usually an option to do "add ons" which is adding extra products for a discounted price, but that is at the end with the rewards survey. I sometimes use this option if I was planning on buying a set amount but I loved the new design so I get that one too. But the only thing you need to do for this is have already pledged, not some ridiculous social media challenge

[@wisemandaryn5953]

🦄 🌈 Jen, absolutely loved every aspect of the video. Despite how much value is currently placed on short form content, I really enjoy these in-depth episodes and I'm very appreciative of the time that goes into making it. ❤

[@honeybeigemua]

This whole launch is insane. I had no idea about it! Justice for the backers!

[@michellehowerton5719]

🦄 I wish I had known as a child what a horrible person Lisa Frank really was I would have never bought a single product. Good luck to all of the people that backed this project. I sincerely hope you get what you are owed.

[@LikaLaruku]

Every movie you love has horrible people acting, directing, & writing in them. Every singer you like becomes an increasingly awful person with time & money. Every cartoon you grew up watching had morally questionable people working on them. Every item of clothing or makeup you ever wore & ever bit of processed food you've ever consumed was made in factories run by the most reprehensible kinds of capitalists. Your neighbors, friends, & parents are hiding skeletons in their closets they don't want you to know about.

[@transsnack]

I used to collect her stickers. My dad would buy me little packets of then and I'd put them in my special, "secret" sticker book so I could look at them. It was a special thing we did together. It was always how we started out my visit at his place. It sucks that she tainted that for me. I had so little joy and light in my childhood, that was like... one of the few good things. But, I still have my dad, so we can make new good memories, lol.

[@michelleryan6002]

Thank you for this. I dropped a couple hundred for 2 top tier packages. Was so disappointed as a new mom who finally treated herself and got screwed.

[@theeluannesantos]

Mad Love and Respect for You Jen. This entire Kickstarter was a hot mess! I talked to someone who worked for Glamour Dolls at the time and she told me Lisa Frank was giving them a hard time with everything and supposedly she took the money and never gave them anything. I got the face brush in Ipsy and it’s not great quality. I still have it but I don’t use it. I don’t think GD has good quality products to begin with.

[@wendyslife3388]

Jen I watched the whole thing! This felt like a documentary! I loved it so much and I love you so much! God bless you infinitely ❤️🦄🌈

[@JenniferLee367]

This is all so fascinating!! I remember hearing about it while it was going on, but didn’t know much at all. Just that it was in the works and then I forgot all about it! You covered this perfectly!! As always, I appreciate you giving us factual, important, and entertaining information! You do it with so much class, but still give us the humor 💝🌈🦄

[@ndeluca77]

Oh. My. God. 😳 I got the bronzer in an Ipsy bag but I knew nothing about any of this. This is wild. 🐯🦄🐬🌈

[@Mrssandydoo]

So apparently I live under a rock because I have. Never heard about kickstarters, glamour girls or any of this but I have to say what an excellent video Jen. I loved it. Thank you for all of your hard work. Now I checked the Lisa frank website and the designs of the eyeshadow palettes, the tiger and aliens, are being sold in her website but much bigger. I remember this brand and how people loved it but I never got into it. I feel so bad for everyone who lost their money in this fiasco.

[@Jennylynla]

🦄 Lisa Frank is so messed up, even if those products did get made I wouldn’t want them. I so glad I never purchased the Lisa Frank x Orly nail polish collab.

[@haloo_holly]

It really makes you wonder how Orly was actually able to get the products approved by Lisa Frank. Probably because they paid her a boat load of money upfront plus royalties. Ugh I'm all for artists getting paid for their work, but Lisa Frank is on a whole other level.

[@Jennylynla]

@@haloo_holly I’m sure Orly did pay her big thinking this was going to be some big launch for them. However, it’s been 2.5 years since it was released and almost all the products are still available, and they are usually always excluded from their sales. They probably losing money on that one.

[@4cprocess]

I had and still have no idea about Lisa Frank’s background. Looks like I’m gonna have to dig into that. I did get the two toppers from the ORLY collab collection a long while ago, which I actually really like because neon rainbow. I couldn’t help myself lol

[@rmwilbo]

Wow! I almost feel bad for Glamour Dolls. They did totally over promise and under deliver but the products seemed to be held hostage by Lisa Frank. I hope everyone evidently gets their products or money refunded. This was a well thought out and put together video that made it easy to follow for those not involved. Great job!👏

[@VeLisaraptor92]

I've never heard of you before, but this video popped up in my recommended feed. This was FASCINATING and well researched. Liked, subbed, and shared with my sister who's gonna LOVE this story.

[@CarynsChaos]

I remember backing this and then while the fire was burning everything down, that there was an expose done on LFI being a pretty awful person and business to work for. It all seemed to happen around the same time but it’s been so long since it happened that I could have that wrong.

[@taylorrosepole]

I was also a backer for this kickstarter but I didn’t even get the update emails. just never heard back and assumed it was a scam or something. I didn’t know anything else about this until you talked about it here on your channel!

[@cassmacdonald-perfectlyimp2486]

Can I compliment you on your sartorial wardrobe decision for this video? INSPIRED!

[@fatrat3986]

I was extremely young when Lisa Frank was on its way out of popularity. I honestly thought that Lisa Frank was a fever dream. My mom was obsessed with Lisa Frank products and she got me everything that she could find. The problem is that I always get overwhelmed by the art, and seeing it again has sent my brain into shock. Thank you for bringing back a memory I desperately tried to suppress. That's not sarcasm. I'm actually happy to have someone who had a more positive experience with the school supplies talk about it. It's also fascinating to hear about the makeup line that I never knew existed.

[@LizCowanSC]

This was fantastic, Jen! I remember watching the Bailey Sarian video and being shocked by everything that happened. I can’t wait to see part two and what Lisa has to say for herself. 😒 🦄 🌈

[@shadowhawk225]

What a trip down awful memory lane. I experienced all this in real time. I remember being very forgiving for a long time. I have backed so many kickstarters before and after this one and so many of them get delayed but I get my stuff. So I was maybe more lenient that I should have been. But I think it was when that post breaking down the financials came out that I lost it. I didn't know about the kickfurther so that finally answers the question of how they managed to do anything when LFI got over 500K and we didn't raised that much money. I've never been able to look at Lisa Frank the same way after this whole disaster. It really tarnished some good childhood memoires. I wish there was a world where when GD realized things weren't going to work with LF that they just scrapped her artwork and moved forward with original cute neon art

[@susanmenn5016]

That conversation with Peter: "UUUUMMMM....UUUUHHH..."😅😅😅😅

[@elissacox3418]

I love how you break everything down. Something super complicated and drawn out you allow us to follow and understand it

[@eastonmartin5342]

Thank you for your time going through these dry documents and making big interesting for the internet. Love you!

[@AJ-7-316]

Great investigative reporting. Thank you for all your hard work!

[@SandyDiVa]

🌈🦄 Honestly, I only blame GD 10%…i think they were manipulated and terrified the WHOLE TIME by Lisa Frank. She created gorgeous pieces of art, her art was a huge part of my 80’s childhood. But she sounds like a narcissistic nightmare who only cared about herself and money. I BELIEVE THEM that the postcards were supposed to be vintage and hhand signed…bbecause i believe LF told them that. And then she lazily had new ones printed with a note. I believe she purposely took her time to milk GD for every dime they had, especially after all horror stories from the other companies. I think morphe was able to do it because their lawyers and contracts prevented LF from screwing them over like everyone else. I feel awful for everyone who backed this project, but the bulk, if not all of the blame should be on that greedy, self centered woman Lisa Frank. I hope the courts see your video and award the backers guaranteed product that LF has to BUY FOR YOUAND PAY RESTITUTION to GD AND THE BACKERS. Honestly, you all should create a class action against LFI because SHE STOLE FROM YOU ALL. Any lawyers reading this? Is this possible?

[@LadyHavok70]

I participated by getting the items on Backerkit and was so excited. I had been a life long Lisa Frank fan. The trapper keeper palettes are what I wanted the most. I NEVER a saw a single product. At least not until the Ipsy bag had the angled brush and some random appearances in Hot Topic of the brushes and bronzer. It was the first time I had ever spent that much in makeup before. It was $70 dollars I never saw again and items I would never receive.

[@vhesz]

🌈 Amazing work on this video! I loved it, and it is a wild story. Glad I never saw the Kickstarter and only got the LFI x Ipsy item. Can't wait for whenever there is enough for a part 2! 🦄

[@amyjanemade]

sheesh your videos are too good! I clicked on this to have on in the background while I work since it's long, but I keep having to pause and rewind so I don't miss any tea! Guess I'll have to save it to enjoy on the couch with some popcorn instead 🍿👀

[@pj881]

I don’t live in the states and have never heard of Lisa Frank, yet I have watched this twice purely for the plot. Great video Jen!

[@stephaniegreywolf]

Wowza! What a mess you waded through. Can’t wait to see how the case unfolds in the future!

[@sarahonceuponadream7985]

I thought about joining the Kickstart but decided against it and once I got the brush in my ipsy I was happy. Then I found out the backers weren't receiving their items that were promised and I was shocked.

[@NoThanksX]

I'm 44 so LF was HUGE at that moment, and I loved that type of style in general as an 80s kid who loved the OG My Little Pony, JEM, Care Bears, etc I even had the Debbie Gibson Electric Youth perfume even though I wasn't a huge fan, I just loved the hot pink ziggy zag thing. For some reason I just didn't get into Lisa Frank and I'm not even sure why? Maybe it was too much, like an overkill situation, or even a "trying too hard" vibe but the frenzy around it made me feel like a weird outsider. I'm not mad about it now though! This situation is a total disappointment and I really feel for everyone who got taken advantage of. Boooo!

[@hdinglis]

Just registering my sheer admiration for the way you've picked this apart Jen and the sheer length of this vid. Epic, outstanding work. The whole thing is appalling, so sorry for all of you who have lost money as a result of it. 🦄🌈

[@sarahpomegranate5131]

🌈 I’ve never heard of LF and it’s not my aesthetic, nor do I wear much makeup, but this video was so interesting. You are better than a lot of the investigative journalists out there. Amazing work!