What are Some Issues With the SsangYong Tivoli? Let Us Ask Some Owners!

[@chrislockey7706]

As the owner of a Ssangyong I'd recommend one, great cars, great value and so underrated.

[@lloydvehicleconsulting]

Thank you, sir! Going for its first MOT on Friday, shouldn't be any concerns...

[@chrislockey7706]

@@lloydvehicleconsulting certainly nothing major I wouldn't imagine Joseph

[@lloydvehicleconsulting]

@@chrislockey7706 , that is the plan, sir!

[@seancooke7332]

To be very fair this list is by no means very long and certainly no worse than most other new vehicles. The difference with the Ssangyong Tivoli is the fantastic warranty as standard. So should any failure occur the owner will receive a replacement vehicle while the Tivoli is repaired free of charge. Nothing here would put me off buying a Ssangyong.

[@lloydvehicleconsulting]

Yes, this is a list which probably seems longer than it really is. The warranty did eventually work for us. We did get a courtesy car offered, even if it was a really old one!

[@FuelPower]

SsangYong cars seem pretty well built and many of these seem minor in the grand scheme of things. The warranty is definitely a useful thing to have!

[@francobonnisolli4370]

Had two Ssangyong's NO issues

[@lloydvehicleconsulting]

Just had the first MOT on our Tivoli. Absolutely no problems whatsoever.

[@cheekeebandito]

My girlfriend bought a new Tivoli manual trans here in Medellín Colombia back in July 2021 ... it now has 20,000 kms on it .... At 10k , the transmission locked itself in reverse ... at 10k the front brakes also needed to be replaced ... at 15k , the clutch went out ... at 19k , the front driver and passenger power windows started not going up and down in proper alignment .... now at 20k , the transmission is very difficult to get into first gear.... going back into the shop again tomorrow.... I don't think I've ever seen a vehicle have so many issues in just over a year of ownership .... it's also the most underpowered vehicle I've ever driven .... Back in my home country , I own a Toyota corolla .... I had a problem with one of the key fobs once .... I wouldn't buy a Ssangyong , it's the most unreliable pile of crap I've ever seen .... and the issues I've described were not easy claims under warranty .... no replacement vehicle supplied while in the shop either (multiple occasions) ... just awful ... No thanks Ssangyong

[@lloydvehicleconsulting]

Have you contacted the Colombian headquarters of SsangYong to tell them about all the issues you have experienced?

[@cheekeebandito]

@Timothy Brown I tend to agree in most cases , but my lady has owned many manual transmission vehicles over the years .... she's never even driven an automatic , as they're extremely rare here .... the most recent was a Chevy Sail (manual transmission) which she owned for many years , with zero transmission or clutch issues .... in THIS case , with such low mileage , I think it's an issue with build quality , and quality of components ... for warranty claims in Colombia, you need to go through your insurance , and they have covered some small items so far , but no loaner car .... crazy , I know , don't even get me started .. the window issues , definitely no relation to the driver, and you can't blame freezing or temperature fluctuations..... the under powered issue is unbelievable too .... Medellín is built between mountains ... if you have 4 average sized humans in the vehicle , it's nearly impossible to drive up a steep incline in anything higher than first gear ... so you have to rev the crap out of it constantly .... Bottom line (IMHO) , it's a piece of crap ... Cheers

[@cheekeebandito]

@@lloydvehicleconsulting yes , and they tell you to check with your insurance company ..... absolutely bonkers

[@stephenpaulwright8145]

@@cheekeebanditoI’m

[@stephenpaulwright8145]

@@cheekeebanditol😅

[@TheShankat]

I have a 2015 deseil, about 4 times glow pulgs replaced alloy wheels corisrion issues with the stearing click.n noise they stuck to new wishbone.s in it noise was still there then said he done stearing rack the stearing doesn't fell right to me might need tracking and a sensor on the clutch pedal they done something with it as the A light was coming on all that and car only had 20,000km on it 43000 on it now and problem with the heated seat on passenger side they said was heat mat and the cream leather seats are not leather there PVC I was told after my kid stuck pen on it and we washed of with baby wipe and some of the leather/PVC came off

[@lloydvehicleconsulting]

Wow, that is a lot of issues! Sorry to hear that the car has been so troublesome.

[@scottishcarenthusiastsandtrain]

Great helpful insight into common problems with the Ssangyong

[@lloydvehicleconsulting]

No problem at all, sir! Been in the works for a long time.

[@lightend100]

I was speaking with a ssangyong engineer, he said the cars are pretty bullet proof, you get the odd lemon, like his korando (his engine sounds terrible but he couldnt find a fault, so its just what his is), he'd recommend any day.

[@lloydvehicleconsulting]

We have now had our car for more than three years and 30,000 miles, and the only major failure was that clutch slave cylinder. I actually just drove the newly facelifted Tivoli on the channel a couple of days ago!

[@stephenpomeroy9601]

One issue that was accepted was the radiator leaking, if you look underneath the car you will see the bottom is bowed suggesting a manufacturing fault.I had mine replaced by the dealer at my cost the new one looked correct, it's worth checking

[@lloydvehicleconsulting]

Thank you very much indeed!

[@robertbutler8004]

@stephenpomeroy9601 If the car was still under warranty it would be replaced under the warranty I would suggest you cause the problem and then blame someone else.

[@garyhollern123]

Had my 1st Tivoli engine go on me,on the motorway, was rebuilt on Warranty, went again so was replaced by Ssangyong. Now have rear door handle/locks sticks , warning goes off for seatbelt after person leaves the car.2016 EX Diesel

[@lloydvehicleconsulting]

I don't know why, but it seems from anecdotal evidence that the petrol Tivolis are much more reliable (although they still have their issues, as I found out when the clutch slave cylinder went in 2021). Sorry to hear about these problems!

[@Pobsta-de7hb]

Ok, I have my eye on a 2016 1.6 e-XGi 160 CRYSTAL, petrol, 90,000km (not miles), perfect condition cosmetically, looks awesome, etremely clean and well maintained 8999 euro. What do you guys think who have any experience with this car? Is the XGi a good version? and the price, I know little about cars but love the look of it is all. We are just after a medium sized family car but the market is saturated with choices, this one seemed to stand out but is the history good, does it have known issues and problems etc. Sure ill research more of course but thought id ask in case anyone here is knowledgeable or owns this exact model, thats all

[@lloydvehicleconsulting]

If you have a look on my channel, you will see various ownership reports on this car. The latest one was a few months ago. We have had it for over four years now, and have no plans to sell it. I cannot speculate on the condition of a car I have not seen, though.

[@jubailitwins]

i had one ssangyoung tivoli i only had 2 problem the door handle as u said in the video and the other is the 4WD auto is making some sock more than usual but they say it is normal, it makes this shocks because it need to more stable the torque in the road

[@lloydvehicleconsulting]

Yes, the four wheel drive versions have completely different rear suspension from the two wheel drive ones. Thank you very much indeed for watching and commenting!

[@rissalimpasan2473]

Where can i possibly buy crankshaft pulley for my Ssanyong tivoli 2016 A/T? Ssangyong dealer in my country has closed shop.

[@lloydvehicleconsulting]

Not sure, I am afraid...

[@mousamooo5329]

Excuse me I have a difficult problem with this car . When I fill it with fuel can not run . But when I filled the front box it was ok

[@lloydvehicleconsulting]

Gosh, not sure, I am afraid....

[@bobbyrnes9302]

I've a 2017 XLV plate that won't start. It's completely dead when pushing the brake and clutch starting procedure and the car cannot be accessed via the button on the door handle, it can only be accessed by using the pop open key fob. It's going into a dealership in a weeks time to see what the issue is?

[@lloydvehicleconsulting]

I know that this sounds really obvious, but particularly if your XLV has keyless entry, have you checked the battery in the keyfob? These cars can be a nightmare if the keyfob batteries get low...

[@phillipwilson2885]

I’ve had the back calliper problem causes the rear brakes to squeal , easy fix though

[@lloydvehicleconsulting]

Thank you for watching, good to know that it is an easy fix!

[@russellclark1978]

Hi Phillip. Could you tell me please what the rear calliper problem is and what the fix is? I've got a squeal on my Tivoli too! Thank you 👍

[@phillipwilson2885]

Take the carrier off, take the metal clips out and you'll see the corrosion build up. Grind it off to clean metal and reassemble.

[@russellclark1978]

@@phillipwilson2885 Thank you Phillip 👍

[@phillipwilson2885]

@@russellclark1978 your welcome happy new year.

[@richardsimpson4945]

Just gad my cooler and egr valve replaced £1200 ! Went to a few garages all said it needed replacing, tested old one that has been took off, nothing wrong with it. All it needed was some wd40 spraying on the connectors as there in a place where they get wet and dirty ! Also having problems with the radio, hdmi wont connect and tune in to most stations any ideas

[@lloydvehicleconsulting]

That sounds like you have one of the older Tivolis. Sorry to hear that you have been experiencing all those issues!

[@محمدجعيدي-خ8ج]

انا عندي مشكله كنت ركن السياره وجيت اتحرك بيه بطلت وحلفت ماتدور غيرت حساس فرمل بردو مفيش مرش عملت كل حاجه وبردو مش عايزه تدور ومفيش مرش اعمل ايه

[@mababarutoki4223]

Thanks for sharing, I have problem with the tires always flat 🙄

[@lloydvehicleconsulting]

Have you had the alloy wheels checked?

[@neilwalton7869]

We ended up getting the wheels powder coated to stop this problem

[@jemarsie3626]

Any idea whats the cause misfiring when the engine is cold,the idel up and down and very bad smell unburn fuel.

[@lloydvehicleconsulting]

Could it just be that it needs some new spark plugs?

[@zarakitube]

Got oil leak under the driver side. Any idea where it comes from ?

[@lloydvehicleconsulting]

It could be just a loose oil filter, knowing where they are on these cars.

[@zarakitube]

@@lloydvehicleconsulting driver side is on the left not right like in UK btw

[@lloydvehicleconsulting]

Not sure, then.

[@jasejj]

So in summary they're pretty reliable then, this all sounds like minor build quality issues.

[@lloydvehicleconsulting]

The ones that have burned out are the most serious. Clutch slave cylinder failure wasn't fun, but most of these issues have been fixed under warranty. The current one is seven years and 150,000 miles, the most comprehensive of anyone in the business.

[@jasejj]

@@lloydvehicleconsulting That'll teach me to comment before watching the whole video! I think as they get older the parts availability is going to be the real killer especially if Ssangyong disappear sadly.

[@lloydvehicleconsulting]

@@jasejj , always best to watch all the way through, sir... I don't think SsangYong will disappear, but we do have to be cautious at the moment.

[@paulie-Gualtieri.]

The door handles look very VAG group, are they parts bin shared?

[@lloydvehicleconsulting]

They aren't, actually! Like the engine, they are unique to SsangYong.

[@paulie-Gualtieri.]

@@lloydvehicleconsulting Ah right very close design to the ones fitted to some Passat and Superb.

[@lloydvehicleconsulting]

@@paulie-Gualtieri. , close, sir, but not identical.

[@jamesspeytebroodt7237]

@@paulie-Gualtieri. yeah yeah I notice too they are big chunky allude an air of quality

[@fjrboy]

My Tivoli is a sod to put into 1st gear about 50% of time...1.5 manual

[@lloydvehicleconsulting]

Mine doesn't particularly like second for some reason...

[@focusrssteve]

Good evening all.

[@lloydvehicleconsulting]

Good Evening, sir!

[@deiz4337]

I have check engine light on (orange or yellow color) with code P0650. Any help please.

[@lloydvehicleconsulting]

No idea, I am afraid, so sorry about that!

[@colinhicks4174]

I was a bit surprised by all the issues. Are they not produced up to the standards of Kia/Hyundai? Or even MG.

[@lloydvehicleconsulting]

The MG ZS has its own issues, actually. I don't think that it's particularly worse than one of those, to be honest. The crashing of the infotainment system is really common in many cars, for example.

[@colinhicks4174]

@@lloydvehicleconsulting yes, I have had having to reboot the car to get the infotainment to start. I had to reboot my 2005 Mini to get the rear wiper to start working again so this has been an issue for a while. When I’m reading reviews, I see for some makes, eg Skoda, many issues. Others virtually none. I was surprised Ssangyong not to be the latter.

[@lloydvehicleconsulting]

@@colinhicks4174 , SsangYongs rarely appear in ANY survey due to the usually small sample sizes. This is NOT a scientific study with lots of data collected on the owners' cars, the sample size regulated and the data quantified, and the data sorted, just what owners from the Facebook group have said, and so you cannot really apply the same standards to this as one of those more scientific surveys. One thing that you haven't mentioned is the fact that lots and lots of owners love their cars, in spite of the issues reported, and of course, only the people who have had issues have replied overall, so we can't really call this a particularly scientific study.

[@julianphilp]

Silly question but does it have a CD player

[@lloydvehicleconsulting]

Unfortunately not... Thank you very much indeed for watching and commenting!

[@julianphilp]

@@lloydvehicleconsultingno thank you the wife’s thinking of buying one a 2016 just wondering do you think it’s worth it

[@lloydvehicleconsulting]

@@julianphilp , you have heard pretty much all the faults that can occur with them. 18 months after this video was made, we still have ours, which says a lot about them, really.

[@TheGrimbo666]

No matter what car you buy from new even a rolls royce they will all have there issues, so pay your money take your choice.

[@lloydvehicleconsulting]

Oh, absolutely! We have had the car two and half years now, and will probably still own it two and a half years from now. Generally, people who own SsangYong Tivolis really rate them, and so do I.

[@TheGrimbo666]

@@lloydvehicleconsulting Well my Tivoli is on order and will be in the UK in March 2023 so really looking forward to it, i orderd the ulimate auto box in blue so shold have the silver seats.

[@lloydvehicleconsulting]

@@TheGrimbo666 , yes, I drove a 1.5 Ultimate Automatic on the channel back in 2020 very shortly after they came out for the 2020 facelift. I heartily recommend those.

[@macker8017]

Will these take 5 adults are they small

[@lloydvehicleconsulting]

Yes, I have had five adults in ours before. It's a lot better than many SUVs this size, although it can still be a little cramped.

[@aike75]

tivoli xlv after 2 years aircon compressor got damaged and fuel. injectors damaged again.... not. really a good brand

[@lloydvehicleconsulting]

We have had ours two and a half years now, and have no plans to change it before the finance ends in 2025.

[@jamesspeytebroodt7237]

fire risk??? on a diesel? never heard that

[@lloydvehicleconsulting]

I have seen the pictures of the results. There was a recall for it.

[@robinhood9036]

@@lloydvehicleconsulting mine actually had it, had it fixed at the dealer within 30 minutes, somehow there were small fuel lines which can catch on fire somehow..

[@lloydvehicleconsulting]

@@robinhood9036 , yes, seen the pictures of one burning itself out. Glad to see I was right about the recall.

[@whyyoulidl]

@@lloydvehicleconsulting I had the fuel line rupture on mine mid-journey with resultant highway contanimation and recovery truck inconvenience; luckily no fire. It's a 2017 2nd owner model, bought from dealer. Dealer failed to action the recall and blamed DVLA! Repair done under warranty, but the dealer experience left a bad taste in the mouth. Nonetheless, I still love my Tivoli.

[@lloydvehicleconsulting]

@@whyyoulidl , my goodness me, that must have been terrifying! Can't believe that the dealership blamed the DVLA... Glad to hear that you still love your car.

[@vkkatv]

Tovoli is 😊🎉good

[@lloydvehicleconsulting]

We certainly enjoy it...