Whirlpool Washer Won't Agitate or Spin Properly - Metal Hub Upgrade for Stripped Gearcase Splines

Often times, a bad washing machine hub can cause multiple issues such as your Whirlpool Washer will not agitate properly, or fails to spin out the water in the clothes properly, or even makes a grinding noise during agitation. All of these problems have a probable culprit of a bad hub underneath the wash plate.
However, if the problem is severe, the gearcase splines will be damaged, causing a new hub to simply tear itself apart on the gearcase in a matter of weeks. The normal fix is replacing the transmission.
However, older Whirlpool washing machines used an all-metal hub system that is vastly higher quality than the plastic hubs, and can essentially fix a washing machine that is wri
Items used in video:
All Metal Wash Hub: bens-appliances.com/products/... (new aftermarket version, the OEM has sold out worldwide and there's no re-stock date known, anywhere).
Wash Bomb washer cleaner (and plate remover!): bens-appliances.com/products/...
Spanner Wrench: bens-appliances.com/products/...
Did this video help you out? Send me a tip, and help me make more Appliance Repair videos for people to watch for free!
PayPal: paypal.me/BensappliancesYT?lo...
CashApp: $BenjaminSchlichter
Affiliate Disclosure Form: bit.ly/3oXeu3B
** Links to external websites and parts may result in me receiving a commission on sales.

[@StacieS225]

This is the exact washer we have. So good to have this video in case we ever have this problem. It is 7 years old, so fingers crossed we won't have to do this any time soon.

[@Palaemon44]

Ran a few washes including a heavy one with sheets and everything seems to work normally. I did recheck the suspension rod play. It is hard to compare with how the tub behaved five years ago when new, but doing a bounce and sway test the motions damp out very quickly so it looks like the rods are OK for now. Kudos to Ben for providing the videos, and the metal replacement hub!

[@dafraz32]

You're the man! Thank you so very much for this video . Upgrading to this metal hub made all this difference. Washer is working again definitely extended its life a few more years. Only took me five tries to calibrate the knob turns within the 3 to 6 seconds. Excellent video, thanks again.

[@charlesfick729]

Awesomely explained and videotaped. Great video, thank you. Some of us guys can fix things but never got certified or anything. Previewing a job you never did before really helps.

[@landous]

My washer was shaking violently. Same one as in video. First I replaced the suspension, still shakes but not as bad. Then I found this video, ordered the parts, installed and calibrated. The machine runs like brand new now! Thank you Ben! Hopefully the metal hub won't break the agitator. Only time will tell. So far, worth the money!

[@lukeferdinand7902]

THANK YOU SO MUCH FOR THIS! Fixed our washer instead of replacing it. We ended up buying air wedges to get the wash plate off.

[@michaeljosefowitz5960]

I refurbish washers and dryers and this is a problem with most of these washers, I just strip them of parts and send them to recycle, this is sure going to be a game changer, I just ordered the hub and spanner wrench. Ben my hats off to you, thanks for the great video on this subject, I'm going to have to check your other ones out now.

[@richardabner9420]

I have a Maytag Bravos washer. Six years old. Ive had to replace the stripped out plastic hub 3 times and 2 worn wash plates. The first two wash plates I had to destroy to get them off the shaft, frozen due to corrosion to shaft at top splines. Third wash plate I got off, I feel due to the use of a lot of anti seize compound. Last repair was weeks ago, Before that, 8 months ago. When my order comes in I will be ready for the upgrade. Thanks for the tips on the manual test mode control knob instructions as well as calibration mode. Thanks a million Ben 😀

[@user-hz3mq7sr1z]

This video is excellent! Note to Ben - This will work for some Kenmore washers also! I have a Kenmore model 110.2513241 which has the plastic hub (drive block), part number W10528947. The plastic hub in my washer stripped out about a year ago and I replaced it easily with a new plastic one. Last weekend, the washer started making the same noise that it did right before the last one failed. I had a horrible time taking out the washplate this time and it broke so I ended up needing a new one of those also. Anyway, once the washplate was out of the way I pulled out the hub and, sure enough, it was mostly stripped. I got a new one and installed it, but I would not be surprised if that one strips out within the next year. When it does, now I know that I can get a metal replacement from you that will probably outlive the rest of the washer. Thank you so much for finding this solution!

[@gregpelletiersr7273]

Wish I had found your site earlier. Bought the plastic repair, found another site showing the metal hub but it didn't list my model. I was not sure it would work. Your site listed my model. Washer is now running☝ great. Bought your cleaner can't wait for it! Thanks

[@MichaelCater]

Fantastic! The calibration is perhaps the most overlooked part of the entire process. 10/10

[@swampcabbage3239]

I would hope not as it's a whirlpool

[@MichaelCater]

@@swampcabbage3239 I've been repairing appliancers professionally for 15 years now - Whirlpool is not the brand of yesteryear any longer. Heck, Maytag's break constantly under warranty.

[@NormanStansfield1]

@@MichaelCater May I ask who makes a good washer? I have this washer and maybe 5 years old. This young man's repair is something I can do and I appreciate how he helps people. Another video from another guy said if you have maybe not identical problem, junk it. I bought whirpool because they were a good American brand but the matching dryer fell apart at 3 years old. I got a used Maytag (almost same dryer) with 10 year warranty. It has been good. I will not buy LG or Samsung cause the boards, etc fail. I might buy a GE washer but GE sold it to a Chinese company. Whirlpool selling these thing with nylon/plastic parts. A metal one would have cost probably $6 more. Who makes a good reliable washer besides Speed Queen?

[@christophersamuelson451]

Ben, thanks for all your informative videos. Like everything else on the market these days, appliances are designed to break!

[@chiyuryuu2687]

I've been hearing the washer make a hard clicking noise on rinse, it's gotten louder over the past year. I knew something was wrong, went to to diagnose, seems the locking plate is loose, glad I found this video, this will be an easy fix for $35. Thanks for making the video and including the recalibration part.

[@angusmacfeeley9643]

I also much appreciate your KZbin help! I did end breaking the plastic wash plate. But no difficulty replacing the hub assy with the steel one and put some new OEM spring assys in too. But I suspect the real cause of extreme “walking” was the three dimes I found lodged in three drain holes below the washplate. This probably caused a severe imbalance of spin water dispersion out of the drum. They were all in the same quadrant.

[@briguymaine]

I was able to get the old hub off using three air shim bags, one under each of the agitator splines. This finally worked after soaking in citric and other slightly stronger acids for hours and trying to pry it off in creative ways!

[@kirkherweck6643]

Fabulous, got the parts, followed the video and voila, washer works. Thanks Ben. Next step was new washer, likely $600! Thank you thank you.

[@u007foshay]

Wow! You offer so much knowledge to the public. It's much appreciated!!! :)

[@athruz2589]

Had 2 drive hub replacements this week. Then this video appears on my algorithm. Going to give it a try next time I come across the same issue. Thanks

[@wille7834]

Thanks for what you do, Ben! You've saved me from calling a tech out on my machine and my MIL's dryer. It was so cheap and easy to fix, with your direction.

[@bensappliancesandjunk]

Glad to help!!!

[@louachongjohnson2066]

​@@bensappliancesandjunkhey, good day, how can I contact you direct, email?

[@rayjohnson5873]

​@@bensappliancesandjunk I have the same washer as the video and my agitator won't spin at all on the wash cycle and it makes a clicking noise. Will the replacement help that problem

[@bensappliancesandjunk]

@@rayjohnson5873 thats unlikely to be the problem. I'd check error codes and see if something pops up. Sounds more like a splutch/shift actuator issue.

[@Catch_u_reloadn]

I just ordered this part I put it in I'm letting the Loctite Dry it doesn't have a specific drying time on the little package I got from you do you know what I should do 30 minutes or 24 hours ?​@@bensappliancesandjunk

[@cocoseco269]

Coming from a mechanic, amazing job you did here.

[@randyIII]

Wow dude, Ben Thank you so much. My machine is only 5 years old and I've replaced the hub assembly a couple of years ago. This thing has had several repairs by me. I was about to throw this thing out and buy a speed queen. I knew the plastic splines would just strip out again. Found your video and then another guy recommended your hub assembly repair part (I'm sorry I don't remember his name on KZbin). I clicked on the link in the description made sure it was for my Kenmore series 500, and ordered the wrench loctite and hub assembly. Installation was a breeze. Thank you Ben🎉. For a very informative video with very easy to understand instructions. My washing machine is repaired just tested it out it works great. Shipping also took no time at all as I am just north of you in Cleveland Ohio (well a suburb of)

[@bethab2]

THANK YOU BEN!!! We need more people like you in the world. Just placed an order and am going to try doing this myself 💪🏻

[@Cashlifemasteryacademy]

Thanks Ben! We tried the plastic hub 3 times and it kept breaking! We are looking forward to getting the metal one and getting this issue fixed!

[@michaellevesque7032]

ive seen this metal hub on a repair job once before wondered if they were compatible with the crap plastic ones. Ive diagnosed 2 more customer machines just this week with bad drive hubs and worn splines. Going to order a few of these for future jobs, a lot easier to sell a $50 dollar part vs 200+ for a gearcase job

[@JToddJeep]

Ben is the best at explaining what to do and when to do it.

[@gerrya4818]

We have a Vzug washing machine here in Switzerland, the dampening shocks failed on it. we called vzug to come fix and they flat out said its more than 9 years old so they wont fix it and to buy a new one. i ended up finding parts online that looked the same and installed them myself, problem solved .. was one of your old videos that taught me what to look for and how to do it!. thanks!

[@bensappliancesandjunk]

Wow! Thats horrible they refused to fix it.

[@benjaminbeebe9182]

From one Ben to another, thanks for the info! And thanks for carrying the spanner, def gonna make this job easier!

[@robertmoir5695]

Thanks for showing this video It s good to know what to do if your washer is not working or what to do if your washer is not working properly

[@amceathron20]

Thank you thank you thank you!!! I have been replacing that plastic piece once every four months because it's like $5 and I cannot afford to get a new washer haha seeing this video, I replaced the plastic hub with the metal and you literally saved me from having to continue this madness!! I love your videos and have learned so much!

[@rayjohnson5873]

Hey question mine is the agitator isn't turning when it's on the wash cycle. Did anyone have that problem and did getting the replacement fix the problem

[@goosenglinker]

Thank you. Still figuring mine out but your vidoes are hands down the best.

[@Zeriador]

Ben, thanks so much for your comprehensive guide to this machine. I really appreciate it and only wish I had learned about you and the shop that ships to Western Canada(!?) before spending hundreds of dollars on a technician who wasted everyone's time. You're the GOAT!

[@MikeReedwantingtochange]

Ben! This video saved me some money. You are the man. I followed your video and I was able to fix my machine. Thank you so much.

[@Palaemon44]

I love the fact that this happens to be exactly the same washer I have. The suspension rods appear to have good damping when I push the tub down or sideways, but there is wobble between the inner and outer tubs so I’m trying a new drive plate first. I just received your new metal hub so we’ll see how it goes.

[@drewshearman6718]

I'm having the same issue. Update please???

[@westboundNinja1]

How'd it go for you

[@lainidaini]

Amazing fix! I still had banging after I switched out the suspension rods and this part and video saved me from having to buy a new washer. The agitator was a pain to get out. After some hot water and vinegar, it popped right off. Thanks! As always, your videos save me money!🥳

[@skliros9235]

How did this part cause your vibration?

[@lainidaini]

It fixed the vibration or clunking I was having. I had replaced the suspension rods but the washer still had the same issue. I found this video and bought the part and followed the instructions, now it's perfect!

[@91stealthman]

Great video, it will forever be in my saved videos! Thank you.

[@jroysdon]

Cool! I just replaced my hub with a plastic one because it was totally smooth on the inside. If it goes out again (or I should say, when it goes out), I'll switch to metal.

[@richardhubley4611]

This is perfect. No matter how hard I pried and how much penetrating oil I used it wouldn't budge. I soaked it for days. I bought four air wedges for

[@jeffnajmowicz5634]

This video and the part i ordered from you saved me hundreds of dollars! Thanks for this!!

[@honestmarc]

Hi Ben! Thanks so much the video and parts! I knew right away when I pulled out the plastic hub that it was garbage. Glad I put in a better part.

[@honestmarc]

The fix causes other issues 6 months later. Spin cycle was ruined. The manufacturer purposely put a plastic tip on the shaft which drives the spin cycle. We ditched our whirlpool and bought a front load Electrolux. Never again whirlpool

[@1809Lannes]

Big thanks . I got the parts from you and the repair was a snap . I will be using the wash bomb .

[@KellySmejkal]

THank you for the walk throught exactly what was the fix for my washer keep up the great job!!!!!

[@perotekku]

Hey, back on this video a year later. I had the plastic drum hub strip out August 2023. The transmission splines didn't look great, but a new plastic hub fixed the issue. I also bought the metal drum hub, and ended up returning it to save a buck. Well, July 2024, guess what? The plastic hub stripped out again in less than a year. Definitely putting a metal hub on now. Anybody dealing with this for the first time, just spend the money on the metal hub, not worth the hassle of taking it all apart twice. Thanks again for the video!

[@JackThelRipper]

Wow all these years and I have never seen this part show up on whirlpools part list and that plastic hub is total garbage! Ty from another technician!!

[@fromex2lsturbo]

This is an amazing fix!! Thank you BEN!!!!! 🤘

[@jtuzil]

Just ordered the parts and spanner wrench. Thank You! Last machine went 15 years with no issues. New "more efficient" machine I'm replacing parts within 3 years......SMH.

[@gmariemuribra3073]

👍🏼👏👏👏great video Info…for those who like to do there own repairs ! Thxs Ben

[@pcrepairguys]

I followed your instructions to the letter, still like riding a bull. Time for a new washer.

[@Mr1MOA]

Thank you Ben, exactly what I needed. I'll purchase the parts from your site.

[@barbarac3971]

Ben, you are so thorough Thank you!!!

[@user-oc8ui6kv6k]

Thank you! Very detailed instructions on how to get the job done. Can you share more information on what will be the steps to remove the basket?

[@BrianPomerleau]

love your videos . informative and very helpful . note : i tried all of your tips to remove my stuck agitator , nothing worked. then i found a video by Lorain Furniture and Appliance using air wedges to remove a stuck agitator . after installing and inflating the wedges i poured boiling hot water over center of agitator per their video . in less than a minute after pouring the water the agitator finally let go.

[@bensappliancesandjunk]

That reminds me to do a new video on that. The 2 videos I have are 3 years old. There are other ways of doing it like what you mentioned

[@bensappliancesandjunk]

So, uh, shortly after making this video showing off the metal hub, it sold out nationwide. They're now impossible to obtain. Just before that happened, I decided to contact a factory to make a special run of these for me using the same quality components that Whirlpool uses (ADC12 for the hub/nut and a special zinc for the drive block). We have a ton on order, and at a massive discount vs. OEM. if you'd like to pre-order, here's the link: bens-appliances.com/products/w10324651-ba-whirlpool-all-metal-washing-machine-drum-mounting-hub

[@craigryder3712]

Do they offer a metal replacement hub kit for maytag washer model MVWC565FW

[@bensappliancesandjunk]

@@craigryder3712 the one linked will work for that model as far as I can tell as the nominal one is a W10528947 which I believe is identical to what I replaced in the video for the metal one.

[@bryanwickizer1323]

When do you expect to get more in stock

[@liarafunhaha1693]

@@bryanwickizer1323 I have an order to stock them far beyond that link. Just don't have them yet.

[@bryanwickizer1323]

@@liarafunhaha1693 it says your sold out

[@bungalobill7941]

Never in a million years would I have guessed a washing machine needed recalibration after a repair. The more you know.

[@dakers717]

Just ordered this hub and I really hope it fixes our violent wobble. I have replaced the original plastic hub with no change and replaced the suspension springs with no change, even after calibrating. Hopeful that I don't have to replace the wash basket

[@christopherfortier6799]

did it work for you?

[@rcsontag]

Thanks for any excellent video. I sure wish you had a tip or few on how to get that stubborn wash plate screw off.

[@caldodge]

How funny! I got my parts from you today, then went to O'Reilly Auto Parts to get an appropriate hammer. I got exactly the same model as you.

[@steveoh9838]

Sharing tricks of the trade....very nice indeed.

[@farmdog7974]

Makes me wonder how many other products of appliances can be upgraded like this. Great video

[@bensappliancesandjunk]

Good question. I am not sure. I try to keep my ear to the pavement on fixes like this. I've been aware of it for a few months, but never found the right part# for it to do the install. Bought about 4 of them to try and its such a good fix I'm gonna go thru em quick.

[@GF-sq4lh]

I am wondering if it will fix my Maytag commercial technology washer. We replaced the rods but still jumps. My machine has an agitator. Will this part work or am I still stuck?

[@jimherman17]

​@@bensappliancesandjunk do they sell this kit for a Samsung top load washer?

[@bensappliancesandjunk]

@@jimherman17 no, I haven't looked to see if a metal hub is possible on them

[@familynichols1746]

Hey Ben! Just wanted to say thank you so much. I'm a tech in canada and I've diagnosed 4 transmissions are bad in the past week. Most people dont want to spend $310 CAD on a tranny and junk the machine. I'm so excited to try this and start saving my customers money! PS- i asked my whirlpool supplier what they would charge me for the part and they were annoyed that I'd discovered this fix!

[@bensappliancesandjunk]

The reason I started selling the hubs directly is as SOON as I put this video out, the small supply of hubs dried up in the US. There may have been a few hundred in the entire USA available. They sold out very fast, and Whirlpool took months to put out additional batches. Its been awful for them. We have a new part coming in 2 weeks for this fix. One of the issues is that below the hub, on the transmission, is wobble/play between the tub and gearshaft. We have a 316SS collar in production to shim this up and solve additional issues.

[@familynichols1746]

@@bensappliancesandjunk awesome! Thanks again! What's great about this job is that even when you think you know it all... you learn something

[@bensappliancesandjunk]

@@familynichols1746 same here. I am ALWAYS learning something new!

[@Bob-ml1mv]

Wow amazing. Also the direct drives came in the early 90s I believe

[@xdmtoter6739]

Ben, I owe you a case of beer. THANK YOU!!!

[@joeyates1428]

Good video tutorial, thank you.

[@emiliog.4432]

Great work. Nice! Thanks for sharing this.

[@bensappliancesandjunk]

Thanks for watching!

[@gabbykibert9979]

My washer wouldn’t do high speed spin when I bought it used and I followed this video, found my old hub was completely stripped out and now it spins high speed beautifully no more wet clothes lol

[@bert5959ify]

You are the man. Thank you.

[@Aepek]

Wet off, thx for vids and helping out by taking time to do these types of vids, something that can take hours, and that’s before the editing starts☺️👍🏻👍🏻 6:47 Story-time for anyone liking “stories”. So, my Dad went to help me in a repair job (dishwasher for anyone curious) & needed my thread locker that’s use in particular areas on bolts etc….. In my organized repair tool box (“organized” is important & why stressed this, lol, and like using Packout, Flex, Makita, Bosch, to name a few mobile/job site toolboxes & organizers…..Packout being my Fav, w/ rest in my top 5; Ridgid is in there too) & this day was Milwaukee Packout. So, as he was helping me he got the thread locker (or threadlocker, whichever way ya like using, both get there in the end though 😃) & he handed me 2 and I put in. Now mind ya, I specified BLUE, as an fyi….. on the 3rd bolt I noticed was using RED, oh boy, not end of world and asked if he could please switch to BLUE… So, was on dishwasher door panel using those pesky sheet metal screws on a KitchenAid dishwasher and he put the threadlocker in and put screws in holes to line up for me to go thru and tighten down….well oiled machine assembly line for quick work, right. On my 2nd screw I noticed not a BLUE, but a GREEN thread locker 🤦🏼 REALLY DAD, like really. Dad: couldn’t find and they all the same. Me: go over to organizer and see the labeled area marked ThreadLKR (hey, word to long to fit, but ya get it right, I’m guessing ya gonna say “nope”, lol, and that fine, go ahead😆) and the 2 different brands of BLUE thread locker are like right there….I MEAN RIGHT THERE, as use the most outta the other “lockers”. So, back to his; they all the same “saying”. I assure you, for anyone not in trades, never have used, don’t care, etc….THE DIFF COLOR THREAD LOCKER ARE NOT THE SAME THING, REPEAT, NOT SAME THING, and is why make diff colors! So, depending on application, you may be able to get away with using “whatever” color threadLKR , but depending on what working on, Co policy, Warranty claim policy perhaps, and so on etc……..using the correct color “can make BUG DIFFERENCE” and I’m talking about if ya gotta come back for another repair and take apart to get to; or the NEXT person called that has to remove a fastener that might need 500 degrees of heat cuz of “choosing and using” diff odor of threadLKR, just saying and my opinion which against my Dad’s that you can’t use the same color for everything and that all the colors the exact same product, why; simple……because they ARE NOT. Ok, if made to end of this storytelling, thx. Know was such a “page turner”; and appreciate reading it anyway. Hope anyone that is a diy, new to repair, trades, etc….that this helps you realize there are diff colors and brands to thread locker (not just loctite red or blue probably mostly seen and heard of; especially BLUE and when comes to electronics repair, cuz no one wants to use a red or color that if a serviceable part and you are lucky person that gets the call to service said “electrical device [PC, Console, for 2 examples] you will be glad the right thread locker was used, or NO thread locker was used, if not required….and gets me to a TIP) TIP = don’t think that you must use thread locker b/c might have a set of fasteners in hand that don’t require any color, and adding blue or red , as will still work fine; when go to remove said fasteners, “can” be difficult….Said “can be” as sometimes it works out and is easy; other times ya using all your tricks and patience😉 Have good one cheers✌🏻

[@bensappliancesandjunk]

Great story. I'll tell you the truth: I had to re shoot the threadlocker part because when I had the machine tore up all I had was Red lock tite and I did NOT want to edit in that you had to use blue instead because I know what kind of horrific mess that'd be in the comments. So that's why you see a ton of blue lock tite on the threads then the fast scene of the nut installation the threadlocker vanished. It was a reshoot to make sure it was done right on camera lol

[@kiko1950]

@@bensappliancesandjunk will this help I have a Maytag washer I’m about to give up it shakes violently I just change the suspension rods and still shakes I’m not sure what the problem is

[@jblyon2]

I used to repair computers. Back when ThinkPads were made by IBM they used thread locker on almost all laptop screws. The instructions were very specific on which ones needed red and which ones needed blue. Let me tell you there is a VERY big difference! Those damn red screws were the bane of my existence! I can't imagine having to fight with a large appliance screw put in with red on it!

[@michaelhuser964]

🚨this is an easy fix and most likely the cause for a washer jumping around. I replaced the springs and it still jumped. If when holding the outer tub lip and shaking the inner tub and there is any play or rocking back and forth, then this is the fix. MAKE SURE YOU BUY THE SHIM KIT. when you take off the plastic OEM hub and clean off the shaft, make sure you install the shim that will take the play out of the shaft to tub contact. I didn’t do this the first time and there was play after installing this part. Ben appliance sells the shim kit in three sizes when you order it. Mine was the middle one which was green that I had to install. Once I tapped that in between the tub and the shaft there was no play. I then installed the hub like in the video and there is no play. Had to order hub again because I couldn’t break the Loctite on the 1st one. My washer is working 100% now. I can’t stress it enough make sure you install a shim or it will still jump and have play even after it’s installing the hub fully. Depending how long you’ve been using your washer and letting it jump around will dictate how much of the tub has been worn away, which will require the shim size to be different. Use a thin flat surface and tap the shim around till flush. Don’t use a pointed object or screw driver as this will damage the shim.

[@hannahbrandt]

Thanks for the info! The fix from the video only worked for about 24 hours before the shaking started again. We noticed side to side movement again in the tub and, after reading your comment, have gone back and added the shim. So far, so good!

[@triciazimmerman3522]

Where is the link for the shim?

[@triciazimmerman3522]

When do you put the shim on ?

[@dorcasduttle4330]

I just found your KZbin site. Very exciting! Can you tell me what brand/ model stove is best in 2023? Thank you!

[@geoffreytasker2097]

So I just want to share my story. My washer started shaking violently last year. I got deployed so I couldn't really do anything about it at the time. I come home and I look on KZbin and sure enough everyone is saying to change my suspension rods, and Leveled the washer with a magnetic level. Which I did but it did not actually fix the problem. Next, I found a video that led me to this one. I went to my local appliance repair shop and bought the kit mentioned in this video. Alas, when I replace my hub, I notice my hub actually was not run down like the one shown here, so I'm pretty sure that was not the problem either, because I still had violent spinning. Fast forward to today and I'm determined to figure out what is wrong with my washing machine. I opened it back up and I'm looking around. I noticed these black pads on all four sides of the washing except in one spot on the left side. And it dawned on me that during the spin cycle the cylinder would hit these pads stopping it from violently hitting against the walls of the washing machine. I go to the local hardware store and buy some pads usually use for door frames with adhesive on the other side. I open the washing machine and stick it on to the inside of the washing machine sure enough it goes into spin cycle and there's no violent shaking. It was then I had a flash back of cleaning my garage/laundry room stepping on that missing pad and throwing it away not realizing what it actually was. These videos taught me a skill I never had before and I am forever grateful. That being said sometimes the simple solution is the hardest one to notice. So before you do anything. Make sure your drum impact pads on the inside did not fall off. I may have spent roughly 150-200 dollars on everything I used for this project. But in the end it beats spending what I would have on a new washer.

[@Dangbo3030]

I wonder if that's what the problem is with my washer. Thanks for the info.

[@amazinvidios505]

I replaced the tension rods and this hub. That was preventative maintenance but I still have a lot of play in the tub. Did you have to take a lot off to get to the pads? Are these the damper (snubber) pads?

[@handyvan3422]

@@amazinvidios505 did you tighten the metal sleve down tight enough and use loctite?

[@fuzzyjem3]

interesting i opened my washer today and noticed 2 sides were missing the black pads, they werent under the washer either. I recently bought this house and the washer came with it so who knows when they fell off. I have rods coming in but now im wondering if that is actually my problem. Wow.. What kind of pads did you end up getting and where? big blue or orange store?

[@PaulSmith91850]

I got everything back together, with the new metal hub, recalibrated, now just waiting till , tomorrow afternoon to do a load . Hopefully all is good.

[@mostlikelywedoitservices6926]

Another great vid. Thanks.

[@arrinbrunson274]

Wow! Awesome info. Thank yoU!

[@SkimperEd]

Worked for me. Thanks for the advice

[@AMERICANPRIDE1100]

Great idea never even considered this just put one in my truck stock of course it is 3 times the price of the plastic one

[@jaimecervantes3896]

Ben thank you 🙏 brother!!

[@bensappliancesandjunk]

Hope it helps!

[@JasonSmith-qx3zh]

Do you have a video on stubborn metal hub removals?maytag Centennial.

[@richardkoon5544]

I just did a video that is rendering now. JUNK. But wait, there's MORE. I just ordered 2 qty. I'll continue my new video asap once I've installed the upgrade!!!!!!!!!!!!!!!!1 Thank you Sir!

[@bensappliancesandjunk]

Best of luck!

[@dafraz32]

Attention, thread locker is definitely necessary! I didn't use it and it came loose, hopefully it didn't damage it and I can just reinstall. Wish me luck.

[@dafraz32]

We'll it's holding! Working like new again. Thank you Ben! You saved me tons of money with this upgraded fix. It wasn't suspension rods, it wasn't out of round tub. It was only the loose hub connection to the tub that wobbled until it came loose. Tight like tiger now!! Spinning smoothly as it should. Thank you Ben!

[@randyIII]

Man I was really hoping this was going to fix my washing machine. I bought the hub assembly I bought the tool I bought the blue loctite then installed the hub assembly. Unfortunately it only lasted about a week. The splined part of the metal hub assembly split in two. I'm back to where I started. Went ahead and ordered the plastic hub assembly from your site. Hopefully this will work or I will buy a new gear case for it. I mean the spines look okay on the drive shaft. Can't believe this machine is only 5 years old and this will be its third hub assembly.

[@bensappliancesandjunk]

We just came out with a new item you may want to consider, the shim kit. What we are finding is that many of these have bad tubs that the hub can't fix, but it can be shimmed to reduce the tub vibration that shatters the metal hub. If you would like one let me know and I can share a coupon code with you for it

[@MrCyruskrakow]

Thank you for you videos. I did use your other video to replace the rods. What a difference. I wasn’t able to get the machine into calibration mode but it’s so much better now. I planning to switch out this next. The spanner wrench, is it one size fits all or do I need to get a specific one? Can you send a link when you have a chance if it’s a specific size please. Thanks again for your help.

[@scottlamond8569]

Thanks for the ZEP Tip. Came right off with Zep. I thought the new one was supposed to come with new screws? Is it OK to use the old screws with the metal HUB?

[@shawnademel1394]

My washer has always had that bouncy bit in the tub. We bought it brand new and have had issues with it striping out the plastic junk under the agitator plate. I have had this bravos xl for 3 years and have replaced that plastic junk 3 times. It has always had an issue of getting out of balance as well. No matter how small of a load I put in or how I make sure the load is balanced to begin with. I am guessing it had something faulty in it to begin with and I thought the bouncy tub was normal, since this is the first washer I have ever had that did not have an actual agitator in it.

[@abudumbuy4092]

I live in Atlanta and I’m trying to learn how to fix washer,dryer, and refrigerator is there a school you recommend please

[@cyrilharris]

Very well explained. Very much appreciated. I changed my suspension rods, still shakes. This repair looks easier. My whirlpool has a large agitator in the middle. Im sure the principles are the same but do you have instructions of videos on removing the center agitator, to get to the gear case?? Thanks. MOD MVWC565FW1

[@patricklennox9572]

Is it normal for the drive block and the tub nut to NOT screw together very well? I am not an appliance repairman, but I once worked in a machine shop as a QA inspector. The threads on my parts -- right out of the box -- don't screw squarely down. I not sure if that is just the nature of the quality of these parts or if it some ingenious threading design for this machine, and perhaps that spanner wrench will be the finishing touch to securing down. I thought I would ask before I make a fuss to my supplier.

[@user-hq5sd1fr4j]

Hello Ben. Hope your day is going well. I’ve been working on repairing our washer for the past couple weeks. Had to regroup and figure out how to get the wash plate out. We got it, thanks to your videos. Ordered and installed the metal hub, recalibrated and waited to let the locktite set. The inner tube movement and rocking improved greatly after install but could still sense a little movement. Ran the quick spin (per your video) in the manual test mode. There was still a little shimmy but before it was an earthquake, so thought a regular wash would be okay. But it started shaking badly on our first wash. We didn’t receive new screws when we got the hub from you, or at least I didn’t see them so used the old screws. Could that be the problem? When installing the metal hub, the biggest piece with the holes for the screws to go through, didn’t seem to set down completely on the inner tub. Could that be the problem? Will watch video again and see if I missed something. Thanks

[@dennylopez9492]

Can you please show a video on how to use the Gear Case Shim kit.

[@triciazimmerman3522]

Yes please. Want to know that as well.

[@litrealred6840]

Thanks! 🤗

[@Reslanhawasli]

Does this spare parts work for Maytag bravos old washing machine. Do I have to also change the suspension rods? Please advise. Thanks Reslan

[@pablovagnor9588]

Would this be the case on an AMANA also. The center mount. I can spin the agitator fins freely.

[@gmariemuribra3073]

Hi , Ben this is exactly the problem we have unfortunately we did change the suspension rods thinking it was that the issue . It’s your link of the parts for a Maytag too ? , We have the Bravos MCT model MVWX655DW1 Thxs

[@xxxbackerboard]

Nice job! I bought these parts from you and tried to install according to this video. The instruction at 5:00 is unclear and difficult to see in the video. Tried hammering on a socket but nothing changed. The washer doesn't shake violently (also did the safety pin trick). Now I'm getting a vibrating like a vibrating bed. Can't find a video that helps. Maybe the hammering part wasn't successful? Any input will be much appreciated. Thanks

[@samantharussler3299]

We just replaced the actuator and the cam. Our washer worked great for a week and i walked down stairs to error codes. I watched your diagnostic video and its not agitating but i can hear the motor kick on. Will replacing this help?

[@nikolayignatiev375]

Thank you.

[@automatedelectronics6062]

How about whe we have a whirlpool washer like this one, but it has the conventional wash agitator? Same problems? Same repair procedure? When does the failure typically happen?

[@WesMenke]

Hi @bensappliancesandjunk thanks for the good videos. I think I need to upgrade to a metal hub per this video, but would please like your opinion. I'm working on a Maytag MVWC565FW1. It's acting really off balance during spin cycles, walking, banging, etc. First thing I did was level it by adjusting the feet. Didn't work. Then I ordered new springs/shocks (someone else's video). Didn't work. Actually seemed to get worse. Then your Fifty Cent video hack mentioned hub which brought me to this video. Mine has an agitator and I think I need to get a really long extension to loosen the 7/16. What do you think? I'm a pastor working on the church parsonage appliance, so cost savings is a big help. Thank you! I plan to order parts from your store, but wanted you opinion before ordering.

[@glenhalstead2301]

The repair isn't very difficult at all to do yourself. Ask if any our your parishioners are handy and if they wouldn't mind doing the repair for you or let you borrow the required tools. If you need to purchase tools go to Harbor Freight. Their tools aren't the best but for a simple job like this they are more than sufficient. Watch some other videos for your specific model or similiar model to get an idea of the tools you will need. Good luck!

[@Matthew456E]

I used to have a maytag, it had problems from ruining clothes by not having enough water go into the tub and having agitate problems. Bought a ge gtw465asn1ww and much better!

[@lnhislmage]

I picked up one of these washers and supposedly it worked ok except for the violent shaking however upon trying it out it would stop filling with only a couple inches of water in it. I put it in the calibration mode and nothing changed. I’m hesitant to fix the hub without first getting the fill level problem solved. Any advice would be greatly appreciated.

[@robertcavanaugh7059]

Great video but can you do the same thing for a Samsung and is it the same part number. Thank you

[@shawnmika9275]

I hope you can help me with a question. I have this washer, and we had it shut down after a power outage. It would not come back on, and we couldn't get it to wash. I had unplugged it to check inside, but nothing seemed burnt out. The next morning, in a last ditch effort, I plugged it back in, and to my surprise, it worked just fine. If the unit gets unplugged, power goes out, or a fuse blows in the house, the washer won't work unless we unplug it for about 30 minutes, and plug it back in. Is this normal? Seeing that there are diagnostic settings using the center dial, is there a way to use the dial to reset the machine so it will run immediately after the power goes out or unit is unplugged?