WORKING AT A CALL CENTER

[@luisalejandro6927]

Every time I went to my call center job I was so jealous of the security guards

[@batzeth]

IoI im scared im going to start on call center :-/

[@carlmaynardtoralba]

hahahhahahahahaha

[@vickelleboggs2410]

I was jealous of the janitors 🙄

[@zachtomlinson8281]

Same there. Same.

[@Jarretthicks12]

Bruh they be cold chillin lol

[@thatsme6254]

It's like being in a abusive relationship. No peace at a call center.

[@yoscroll1136]

Welcome to the real world.

[@hadyojedag9220]

totally agree

[@shachristanhollins8290]

Amen it is

[@helpstopanimalabuse8153]

Very nicely put, get out as fast as you can. It can be a soul destroying existence.

[@autumsoul23]

Working in a call center is soul crushing, and it's a slow death.... I resigned a week ago.

[@psychopath6819]

hey Everyone hello i'm from india & i need a job in USA call center in Residential program inc. it's a fundraising call center anyone wants help me who will be earn $1000 per month per head the company providing an ID for login & u are give the ID for me & and i can give you half salary without any work

[@louijacob4132]

I’m thinking to apply, but I hear horror stories

[@mrtanica]

@@louijacob4132 And those stories are true! Don't do it!!

[@kiranglo]

Crystal Bethea omg

[@abby073]

Rafiel R there are definitely good experiences with the callers but a lot of the time there are rude callers . right now I’m working from home and my stats at the call center are horrible .

[@TrueCrimeTalkWithTaves]

I currently work at a call center . I’ve got bad anxiety and depression and I actually like it. I like talking to my customer without seeing their damn face lol

[@myrag.9976]

Omg I have anxiety too and everyone has been telling me that if I have anxiety call centers are not for me. This is comforting to hear though. I need more experience and I need to build my resume up for my degree so I figured I would work to try it out. My job rn gives me bad anxiety too because its always back to back people and so much energy drains me :( maybe not seeing them face to face may be better for me? Idk

[@BaltimoreBama]

Myra Gomez it doesn’t help!

[@realspokenenglish120]

i am korean , do you think i can work at call center ? first i am going to pereitce english for one year , after that i am going to go Canada not next year but the next year , and then i am going to apply for a call center

[@psychopath6819]

hey Everyone hello i'm from india & i need a job in USA call center in Residential program inc. it's a fundraising call center anyone wants help me who will be earn $1000 per month per head the company providing an ID for login & u are give the ID for me & and i can give you half salary without any work

[@IvyLur]

myra g. I don’t work in a call center. I do administration and I hate when I work at the front office, but I do enjoy talking on the phone. It makes me less anxious. That’s why I’m considering working in a call center.

[@mr.brilliant7409]

Child I feel your pain. Call centers are not made for us creative types. You are paid to become a punching bag for the company. I stayed six months at my call center and had to eat gummy 420 worms just the numb the pain. I reassigned because I went into a depression after working there now I am happy because I moved to California and became a theatre actor for a local group and I luv it!!!!!

[@michaelsean5928]

Amazing!

[@psychopath6819]

hey Everyone hello i'm from india & i need a job in USA call center in Residential program inc. it's a fundraising call center anyone wants help me who will be earn $1000 per month per head the company providing an ID for login & u are give the ID for me & and i can give you half salary without any work

[@jessidawkins5245]

What's so hard about wrking at a call Center

[@mikemor6005]

@@jessidawkins5245 stupid customer really stupid and entitled and no permission to go to badroom. you can go but will lose.money

[@lenamanuelaneumann7872]

@@mikemor6005 do not forgett the impossible and stupid standards you have to fullfil for (sometimes) no apparent reason

[@YoanIgnatov]

As a call center agent for a year, I totally agree with you. This job comes from hell.

[@lee9260]

Hahahhahah from hell....so does being a receptionist....ugh I'm conflicted now lol

[@lethukuthulaphungula7428]

😂

[@gabrielasilva8366]

It's so good reading all of these comments. Working in a call center brought me depresion and terrible anxiety. I thought I was like that because I'm weak but after reading all of these comments I know I'm just normal

[@daghost_official]

I worked at a call center and ever moved u to be a supervisor there. I have to tell you, it is the worst job I have ever, ever had. It damn near killed me.

[@herbbloom8391]

I work at a call center now and someone overheard me saying something negative about the intimidation in training and I got coached, taken aside and talked to, I told them what they wanted to hear but that very minute I decided this is not for me, I'm supposed to go back Saturday but I am not going back.

[@solidsnakeandgrayfox]

Nice. Did you tell em to mess off?

[@helpstopanimalabuse8153]

Congratulations on possibly your greatest career decision. You will never regret it. Years ago there was a senior manager in the company being given a tour of the call centre & i will never forget what the HR Manager said to him about the call centre staff. She said "Look at them there like little monkeys chained to a phone & computer. We pay them peanuts & they still come back. If anyone is unhappy we can replace them almost immediately." I will never forget that.

[@DontUputThatEvilOnMe]

I love when customers think you can work on an issue off a call. They have no idea what a call center is. Literally when you finished with one person yelling at you another is yelling instantly when the phone hangs up.

[@michaelsean5928]

exactly!

[@darylligon2701]

Yeah they have no idea the longer call center workers spend per customer the more it hurts AHT. I knew plenty of call center workers who skipped steps just to get to the next call.

[@jessidawkins5245]

Well I'll take yelling over the phone than in my face

[@Polinaparvanova]

I found this video because I got a call for that kind of role, this video brought tears to my eyes.. I'm hoping another job comes my way..

[@Andrew1995G]

How did it go?

[@lovebeauty3877]

Go on Alorica at home jobs!

[@PurplePinkRed]

Do it for no more than a year. It's hell.

[@julianrodriguez9748]

@@lovebeauty3877 what’s your opinion working from home at Alorica?

[@ralphharrison1903]

One last thing after I was working there for year as a security guard. One of the managers asked me if I wanted to apply because they were looking for people that were fluent in Spanish. I immediately said no thank you.

[@Casilocapuntocom]

Lol isn't there a security assistant, I can make good coffee 😂😂 seriously being an agent is stressful...and you don't know why you are feeling that way...the way company deal with you is like you feeling hurt but you don't know why...because they push you with kind words.

[@simoneriksson1922]

I worked at a call center for a month, leaving was the best decision I've made. I felt exactly how you described. I look at it as if I learned a great deal about what I SHOULDN'T be doing with my life :)

[@strygwyr5735]

Same here Best decision i made in my life

[@iv2458]

I just failed 2 separate call centre interviews. I knew nothing about working in call centres. I actually cried about this, but now I think the interviewers actually might liked me and felt sorry for me.

[@jayjay2676]

😂😂

[@helpstopanimalabuse8153]

You didn't fail a interview, you just dodged a bullet.

[@ChrisHa77]

Been at a call center for 11 years. It is a highly stressful environment and horrible for ones physical/mental health. Ive been off the phones for many years now but I couldnt imagine doing it any longer.

[@clearvision6209]

11 years omg how?, am being trained now to an agent and am stressed about it already.

[@Native722]

11 years? how?

[@MoonOvIce]

@@clearvision6209 He did say he's been off the phones for years now.

[@adiyogiarunachalam292]

@@MoonOvIce lol

[@siecDarkzer0]

i've been taking calls for over 4 years now, jumping from to call center to call center, my mental health is terrible and every day feels eternal.

[@sarahpak7934]

Working at a call center is exactly like and abusive relationship, always have to say sorry for things you did not do, threatened all the time, no support system, gaslighting customers. Constantly afraid of getting in trouble. Spot on about it being dehumanizing, we are not allowed to be a person, constantly demeaned degraded, shouted at, asked what is the point of you, being cursed at and called names.

[@AppleAdvocate-ff5om]

Good point there about them expecting you to be sorry for things you did not do. Although the idea was to keep a good image for the company, it was so annoying to have to apologize for something I didn’t mess up.

[@troylechampion8082]

I remember being such a happy person before a call center job but my job has made me absolutely careless about the customers and their issues that have become my fault suddenly. I get verbally attacked and when they ask to speak to a supervisor, my supervisor tells me to tell them that they’re on “another call” all so that they don’t have to take the abuse while they continue to make salary. I would NEVER EVER wish this on anyone. When I worked in food, they pay sucked, it got busy, but I was with other co-workers and we felt like we were all in it together. Working at a call center is like working in hell.

[@BunnyChu-og4wu]

Yes it’s like my innocents has been shattered after working here I have a disdain for humans

[@lacigalvanssleepmeditation8160]

Ever since I started my job at a call center, I started having panic attacks. Now, even when I’m not at work I have panic attacks randomly now. Sure, I make decent money, but I traded my soul for it and will now have to go through therapy to get over my panic attacks. In addition, I started hating everything and everyone, it was awful. I was such a happy person until this job and now I find myself thinking the worst of people and I don’t want to be that way.

[@naomimcdowall9894]

Wow I literally felt the same way and I dod it for two years finally quit last year, hope you're doing okay now

[@effinecko]

I feel you. I'm currently working in an outsourcing company, taking calls for a retail company. It's very mentally and emotionally draining. Youre right, that combination of monotonous routine and the stress. It feels like youre a corporate robot taking rants of the customers and frontlining for the company's failures. It really builds up emotional turmoil inside of me. That anxiety and pressure everytime youre in your work shift. *sigh I see myself quitting soon now. I just need to save up some enough funds to pursue my desire career.

[@SharlenesJourney]

I work for. Billing company and I so you feel I have Anxiety and depression I always fear the phone ringing and sometimes it rings in my head it’s too much 😔 I’m too creative to do This

[@nakia4230]

Sippin Wid Sharlele yeah I get anxiety and fear for waiting in the calls to come in. The call center I work at is for taxes. And I’m so confused because we only had training for 5 days. Smh. Today is my second day and I don’t feel like going.

[@sweaters_and_harmony9525]

I hear ya, girl. I worked at two call centers after college and once more on a part time basis after grad school. Doesn't matter what company you work for...the work JUST SUCKS!!!! I'd rather work a couple fast food jobs at once before I take another call center job again.

[@ivan77783]

I work at a call center and I always get drunk af but it's damaging my health, but my health is more important then a customer, so I'm gonna quit

[@Cycl0pzZClan]

WakinTheDeadFan I never done it but have thought about drinking at work. I work from home and if I had just a few brews I would be super happy and would be able to do my job without stressing. But ehh not worth it haha

[@silverjay4455]

Its better if you quit ye....

[@brie5823]

Lmaoooooo drunk asf

[@naomimcdowall9894]

I really understand how you feel, I worked in a call center for almost 2 years as a collections agent (which to me is the worst department you can be in) me personally I'm a very shy person and I don't talk much so this job was hard for me from the beginning having to call people to ask why they haven't made their car payment and basically begging them to make a payment everyday was so depressing for me not to mention the angry customers you sometimes get on the line make it 1000 times worse, I literally use to go on break which was only 15 mins on an 8 hour shift and cry my eyes out because I hated it so much and where I live is hard to find a job so I basically felt stuck in the place also having to deal with staff who just aren't good people is the icing on the cake, I finally resigned last year in December and I remember walking out of the building and never looking back since then (I got a new job btw which I'm very happy at now) but that job gave me severe anxiety and depression so I understand how you feel.

[@HighIncomeConstituent]

Good job baby girl! Nothing is worth your peace of mind. I did the same thing-working for Toyota Financial. Imagine calling Physicians while they’re in surgery to collect a $600 car payment. I was outbound, so I was basically hounding these people. Then the incessant pressure to keep up your stats (which seemed unrealistic). I left them after 6 months as well.

[@ba92thomas]

I have worked collections and retention and I'm not sure which is worse. I was wrecked for months after I left

[@joeblow9657]

Thanks so much for sharing this. I also worked for a call centre in a bank and it wore me down after a month and a half. I was just sick of being an emotional punching bag for dumb customers. 70% of the customers were fine but the ones who sucked really ruined my day and my supervisors were always up my ass about different things. I didn't even know what I was doing half the time.

[@jessicazhanebrown]

I was off for a week from my call center job ... and I swear to you I felt stress be lifted from my shoulders and I had so much more ambition! Soon as I had to return to work I swear I turned into a mentally abused zombie again

[@ms.x1669]

I just got to leave early today. I must say I've never appreciated rest this much!

[@OrangeC88]

I just got fired from one. At the beginning, I thought since it was work from home then it was going to be somewhat manageable. Dead wrong. the Client makes sure they micromanage and track you to the second with an attendance tracker. They also monitor not only your calls but your monitor seeing what you click on in real time. It was very dehumanizing and my managers never cared and instead put on this fake passive aggressive tone. The customers were some of the most rude hostile individuals I have ever faced and after hanging up on quite a few of them, they found out and fired me. they did me a favor there.

[@Fourwindsofsuccess]

Oh yeah. I’m sick of people promoting work from home which isn’t a problem IF, keyword “IF” it’s a good position/company that don’t have miscommunication/micromanage. That’s it! But call center is a dumpster garbage job rather in person or work from home. It’s horrible bringing that mess into your home with all that toxicity. It’s a toxic job with alot of emotional abuse. A lot people who get stuck working from home inside their home “taking calls” are in earthly hell. The management are horrible, I experienced this to working from home through a call center, i hung up in my supervisor face through Microsoft Teams than resigned because they were micromanaging me to much. I did my job along with the 8 week training of nonsense that don’t truly prepare you to answers those goofy calls. Told them to give me the address to resend this garbage equipment out my home. I had jobs lined up and interviews also got hired by two jobs the same day I told him to F-off. You escaped hell.

[@RomanicHopeless]

De-Humanizing? Yup that’s exactly what’s it’s like.

[@toriwayne7983]

Thank you girl! I also worked at a bank CC and I quit this week. My mental health was going down the drain, I hated it. I felt sick everyday waking up for work. I will never do another call Center again.

[@aurium6487]

Finding your way out of your call center nightmares is the new sexy form of self-love. 🥰 I just did it a week ago.

[@alejandravasquez3483]

I worked at a call center for 6 months for Medicaid and I’ve got to say the only thing I hated was waking up in the morning and sitting all day my butt would get SO sore it’s crazy lol since I’m a night owl. The people were 99% nice and calm because they were receiving free benefits. It was rare to get a mean person honestly, it’s not mentally straining the actual calls just the early long hours but it’s good money and no social interaction. It all depends on what call center.

[@helpstopanimalabuse8153]

I worked in a call centre for 13 years & i assure you some time down the track you will realise that quitting that job was the best decision you ever made. Like you said i wouldn't go back for even 1 million $ a year,seriously.

[@strygwyr5735]

Bruh.. whatever the reason that you lasted for so long, i dont care.. all i can say is you're right.. there was a time i wanted to kill myself because of the job

[@helpstopanimalabuse8153]

@@strygwyr5735 It's soul desroying & towards the end i was on the edge of a nervous breakdown & working 40 hours a week with unpaid shift work extras. The thing with call centre work is that there is no real opportunity for a career. If you are working in a call centre on the phones & you are successful at it meeting your KPI's etc. the last thing they are going to do is promote you as you are too valuable to the company just making or taking calls. Sure you might be given a free movie ticket every now or then but you can't pay your rent with movie tickets. I am in no position to tell people what jobs they should or should not do but if you are in a call centre & ae genuinely unhappy then i can tell you it ain't going to get better. The really frustating thing is that most call centre managers have not spent 1 day in a call centre & simply don't have a clue what they are doing.

[@strygwyr5735]

@@helpstopanimalabuse8153 i hear you and totally understand the situation you've been through . Although i would like to say that it's a little bit different from my experience, but the same sh*t when it comes to the day to day basis overall .. Just think about this, we are being paid $400 per month which in itself is already ridiculous.. however the career path is open for a promotion. Probably because those people who are just slightly above us are still having their own struggles and issue so they still leave the company. That said, someone from our level has to move up and take their place. There are instances when i was under training that the person coaching us is telling things about his salary and the environment that is hard to swallow. From that moment i knew that there is something wrong in that industry

[@bethanywilson1812]

I’ve been at my call center job for 10 months I was trying to make it to a year but I honestly don’t think I can, I’m looking for another job now lol. This job has caused me so much stress and anxiety.

[@helpstopanimalabuse8153]

@@bethanywilson1812 Good to hear but don't quit before you have found another job. It's ten times easier to get another job when you are still currently working. Another thing which i wanted to emphasise was is that there is no career path in call centres. If you are a great call centre agent & getting your KPI's & sales targets etc do you think they are going to promote you into a management role which is a non call/receive calls? Of course not you are too valuable on the phone making/receiving calls. Perform well & your guaranteed to stay on the phones for life. I wish you the very best for the future.

[@lama-wk7jy]

oh my god!!!!! I've been working as a call center agent and this is exactly how it is!! they didn't explain anything about my breaks or job description, its my not my passion and it made me so depressed , I've been working for a year and I reassigned, I HAD to get permission to go to the bathroom, and I had the same mentality as you! I'm leaving in two weeks and looking for a fashion\beauty company to work for

[@KayleeKapital]

Best of luck in your search!

[@houseofxo6098]

Did you find a job?

[@hgjung7510]

I’m currently working as a call center agent and hell yeah, 10000% agree with you. Great job that you escaped from there.

[@ariellerobinson4]

I’m currently working at a call center and it’s literally hell. I’ve been here for 4+ months and I really want to quit.

[@shachristanhollins8290]

Me too im quitting cause I hate it

[@ariellerobinson4]

@@shachristanhollins8290 I quit already😂👎🏽

[@shachristanhollins8290]

@@ariellerobinson4 girl I do not blame you im still trying to find a better job and go back to school

[@cherio7420]

Im on my 8 months and I lost so much weight and looked so terrible. Not only with the rude customers but also with the KPI performance and you’re like never enough. It may sounds good to work at the ‘bank’ but it’s excruciating. I don’t want to be a quitter but this time quitting is to save myself. I know my family and my bf might be disappointed but im done. I just did 5 minutes ago.

[@helpstopanimalabuse8153]

Well done, no job is worth it which affects your health that way. You will look back some day as this was the positive decision that turned around your life. Hope you have found a happier new job & your health is better. I would leave my call centre job & was absolutely mentally exhausted every day. I am glad you got out.

[@hayleebilll]

Omg my hero! I’m about to do the same thing 😢😩

[@WongRei]

I worked at sykes for two months. This branch of the company was in Latin America, in my home country. I had workmates who had their anxiety problems enhanced because of the way in which calls just pop out of nowhere. You just sit there waiting until a loud beep sounds. Then, you get shouted by a person whose problem was not fixed by the last 5 agents and then you must sell them something to keep your job. It was too much pressure for me, so I decided to quit. Luckily I was able to finish my college studies, and now I happily work as an English teacher :)

[@matthewporter5048]

I worked at a call center and you hit the nail on the head

[@Mureirsa]

I hear bad things about that company

[@20argelys]

Sameee

[@strygwyr5735]

Very nice... Good for you.

[@somewherefaraway8037]

Which country are u from? I had the same experience as well working for a call center in belize, it just became stressful.

[@mindyabizness583]

I watched this like 3wks ago...I quit my call center job 2 days ago. It was something I’ve been wanting to do for the longest...I hated the environment and management. I feel so much better relieved so much stress and anxiety. I’d weighed the pros and cons for long contemplated it for long. I will find something better that I will enjoy it wasn’t worth the headache for me anymore. My mental health was so broken I would’ve been there 3 yrs in June.

[@AppleAdvocate-ff5om]

I worked at two call centers. You have to be a specific type of person to make it. In particular, you’d need to be able to work unaffected by anger, complaints, and negativity from callers. It wore on me constantly and intruded into my thoughts after work. I dreaded thinking about how I’d have to white knuckle it again the next day. Quitting was the best choice and thankfully I switched my career track and got the best job in my life after I left.

[@AppleAdvocate-ff5om]

Looking back, it also was like I was the therapist for the callers. I had to hear them out, acknowledge their issues, show empathy, etc. I’m there to help fix their issue, not to be an emotional punching bag.

[@brit2669]

Glad you did what's best for you. People with anxiety disorders should not work in a call center period.

[@aubreywhite8008]

Yup I am learning the hard way

[@DearMegan]

I just wanted to say thank you for taking the time to film this and sharing your honest experience. I'm actually about to go through an interview soon next week for a call customer position as well for an international finance firm and I wanted to know more about it from people who have experience almost the same job position just so I can get a better idea of what its truly like to work as a call rep. This was very insightful and I'm already leaning towards I don't want to take on this job, but I thought I'd do some research to prepare myself for everything and still give the interview a shot to see how everything goes just so I can be 100% sure with my decision. Again, thank you!

[@theLordismysheperd98]

How did it work?

[@strygwyr5735]

@@theLordismysheperd98 naaaahhh about 99.8% that she's regretting it now

[@phillipgoat00]

This video got stuck in my head when she said "you only have one life to live". and it's true. can you imagine spending 10 years of your life in a place being insulted all day?

[@connectking65]

I used to work in a call center environment for over 15 tears and I am still scratching my head to why I did it. I did have a time of 6 years inside this 15 year period where I worked on the sales team and I loved it. And then they folded the team due to budgeting reasons. After my health collapsed and I had to have a few surgeries. One of them was open heart surgery, I was on leave from work for over two years. As of June 1st this nightmare is finally over. I have been working on my own businesses since 2015, with no to no success yet. I am currently with a team of people who are entrepreneurs and they are encouraging me and coaching me on how to be successful in my own business. Thank you for sharing your story with us.

[@GavinPotter]

Hope your business is going well dude.

[@scarycherry3392]

I used to work for Direct TV call center. It sucked so bad. The people were so mean on the phone and I know what you mean by “being in after call” it’s terrible how they had someone on the the walky calling us out. I used to hang up my phone because I couldn’t stand back to back calls. They gave me a better position but it still sucked so I ended up quitting and left them with out giving my 2 weeks notice. The customers were such jerks!! After getting off the phone with one jack ass you would be on another call with then next idiot telling you how to do your job and cussing you out. I couldn’t take it anymore so I used to hang up on them. What would suck even more was when Att decided to take away all the discounts and make us take all the abuse from customers. So I definitely understand what you mean it’s the worst job!

[@ralphharrison1903]

Good video. I indirectly worked at a call center. I am a security guard. the Security company I work for had the contract for the call center. So I had a chance to observe how it works. You are 100 percent right about call center. In the year and a half I worked there as a security guard I had a chance to see the ins & out and the high turnover. I'm glad I was a security guard and I didn't have to deal with the stress of it.

[@mistermiyagi6073]

I lasted 16 months. Currently applying to clean toilets & hallways at hotels and schools. I'm literally switching over to a toilet cleaning career that's what the helpdesk/call center job did to me. Thanks society.

[@tonyngo9200]

Nothing wrong with that. I always though a call center job would be cool. Helping people is incredibly rewarding to me...boy was i ever wrong! I will never return to one of these jobs. First and last time. Can never understand how someone can work at these call center jobs for years and years. People there who have been working longer than 2 yrs look broken and stuck.

[@mistermiyagi6073]

​@@tonyngo9200 cheers mate congrats on being free from call center. How long did you work there btw? if you did more than 6 months you can keep it on resume

[@tvbuu]

Like the robotic process you described is so true. It takes your soul and melts it

[@Atrusino]

From someone that's high anxiety that has been offered a 40% pay increase to work a "supervisory" position in a call center, thank you for your input!

[@burdym9216]

Like I work for a cable company call center and I have Anxiety and Depression and working there I constantly am getting cursed out and when I get home I find myself feeling defeated and finding myself snapping at people in my life because I’m so stressed out from work I want to quit but I don’t know what else work pay so well as a college student

[@sraey8133]

@F how are you doing so far?

[@vaneuwu6354]

Yeah, how are you doing Burgy?

[@gerardsloan1593]

The easiest job interview I ever had followed by the worst job I ever had, but I used a bad experience to get something better. Have a good day reader

[@tonyngo9200]

Yup. LOL. First time i ever landed a job without a in person interview of some sort. It was a out of the blue phone call followed by a standard questions. Few days later they ask me to come in to start.

[@gerardsloan1593]

@@tonyngo9200 as above. I gained useful office admin customer service and telephony experience. I also got a private pension (I worked at a financial service provider). I now have a better job in the government sector and have been promoted. During the first interview with the current employer all examples were from the call centre. I was also able to transfer the private pension from the call centre to the current government pension. In my current post, I earn more and have less stress and don't have to work unsociable hours. I used a bad experience for something better. I hope I never have to work in private sector ever again. You can have a nice low stress admin post in the public sector here and it's great. A good day to you. Ps the interview at current employer was tense but I was prepared and used lots of examples, they took lots of notes and I could say I also worked in an environment where confidentiality etc is required. A good day to you

[@Vagdinox]

You are soo beautifull and also you look like a nice person to talk with you can do anything you wish and with hight chance of succed thats how life works abuse the glitch

[@SunyataMaanyata]

Been there done that from home during the Pandemic.. you’re spot on. It’s not for me either ❤

[@jmedina3771]

I worked in two call centers. The first one was alright, mostly everyone was friendly with each other. The 2nd and current one I'm in is 100% trash garbage and I'm hoping to get out of there as soon as possible.

[@vegan4theanimals2]

Well done for quitting and for being honest and share your experince.

[@stephencadwallader6380]

Hi Kaylee! I have worked at a call center also. I experienced everything you described. I hated it. So dehymanizing. It was at an airline reservation office. Everyone wanted to fly for almost free and they were yelling at me all day. I stayed six months and couldn't take it any more. I'm glad that you quit that job.

[@murtadzayusri2452]

I work In a call centre from 2006-2008 in the airline industry. It was a holiday mood during training period but once you start the real job. All HELL BROKE LOOSE!! I quitted because it depressed me everytime at work. Stayed for 2 yrs because needed the money. But, never ever I will return to a Call Centre Job ever.

[@jonmin1574]

Its a tough decision. Call centers offer health benefits and steady hours. Its tough to decide between that and trying to put together two part time jobs. The stress will come from somewhere eventually but i hear you.

[@catspaw3092]

I rather work at a warehouse you're not on the phones, you're not standing in one spot, you're not sitting down you're moving around, the only time the supervisors are in your face is if you're not making you numbers other than that they leave you alone and it's not as stressful. But I don't want to be working at warehouse for the rest of my life either.

[@neylove8311]

Lies are used to work at a warehouse and it was terrible my supervisor kept calling my name always wanting something and just standing in one spot is not good for me my feet be On fire my back be on fire i’m stressed because the numbers that we need to hit every day they want you to hit 98 or more, Like who the fuck am I a fucking robot I would rather call center where I just sit down and just talk to people all day.

[@catspaw3092]

@@neylove8311 They're on your ass about your numbers there too or the number of calls you have to take but I do agree with you about warehousing numbers for productivity who in corporate comes up with that shit? And it dawned on me too that at warehouses the supervisors boss is riding them too they seem to forget we're not machines. But all they care about is numbers as long as you get close to you numbers they'll stay out of you face. But I agree it's shit especially in call centers and warehouses even in retail it sucks.

[@jes9508]

Ive been working for collections for a bank for almost a year and its soul crushing the management are awful. Spare yourself the stress and just do not take the offer

[@moarif9139]

Callcentre job is one the worse types of jobs in UK, it breaks you down day by day

[@RJCE420]

I started at Spectrum two years ago, and I love it. I used to work in a wearhouse, and the verbal abuse isn't even comparable. Getting to sit down in an air controlled environment is a plus.

[@jayj4439]

It's very robotic and draining. Thank God I have a non call center interview coming up! Idk how people retire from this industry

[@albajuliana90]

Your absolutely right! This is by far the worse job for me too. It triggers anxiety, depression, and my migraines became worse. I’m working really hard to finish school so I can get the hell out of there.

[@destdest7327]

Just be stoned during and you’ll be fine is what I’m getting lol 😂😂

[@mr.brilliant7409]

Ranielle Daniels haha you can fake happiness with green gummy worms 🐛

[@HighIncomeConstituent]

Basically. It contributes to your anxiety. I started having nightmares about Blackboard Inc, after 6 months, I resigned.

[@jpye8989]

I work at a call centre for people who are on benefits. I feel like quitting recently. I have been there coming up 2 years now! Thanks for your video.

[@sakshisharma9702]

Wow. This is so real!! Like I can relate to each and every word she is saying.

[@marianam7439]

I work as a bilingual chat agent, I'm a WAHA, I like that I don't have to hear people, I feel good when chatters tell me compliments, there are some sweet clients... And then there are the monsters that think that you're a robot.

[@marniemerry433]

Kudos to people who work in call centres. I prefer face to face customer service than talking to customers on the phone I lasted 2 weeks and quit. It's easier to talk to customers face to face.

[@evad1999]

I could relate 100%, Kaylee. I worked in a call center for almost 10 years and finally was able to transfer to another office. For the longest time I felt stuck and hopeless. I have anxiety and depression also. Both significantly improved after I left.

[@strygwyr5735]

Good for you .. im happy for you.

[@od4680]

I resigned a week ago .. worst thing ever .. all of you, take a good care of your mental health

[@sido8647]

I've took a part job in a call center when i was student, i'm never going back to that hell job again.

[@Nordicjumper]

All call centers should just be replaced by robots and internets at this point. It's one of the most dehumanizing jobs in the world! Even working for Walmart and McDonald's is better than working for any call center!

[@siecDarkzer0]

I work for Amazon customer service, its been almost a year but i feel like going crazy every single day.

[@ayonnazglam9050]

I just started for them. 😳

[@siecDarkzer0]

@@ayonnazglam9050 Well i went from customer service to the machine learning dep, hasn't been that bad.

[@latreshabyrd479]

My first call center job was working for roadside assistance for a luxury car brand. I worked at that job for two years and it was the worst job ever! I got yelled at and cursed out by customers and it was constantly stressful and I went home with headaches almost every day. I was in constant fear of getting fired. And one day in 2019 that fear came true. I currently work in a call center but from home and I provide technical support for a major tech company. I have been at this job for almost 4 years. no matter what call-center you work at and no matter what industry call centers or the same.

[@BaseCreation]

This video is so accurate to what everyone who has ever worked in a call center knows and experiences.

[@hadyojedag9220]

I so totally agree with you girlfriend call center jobs suck, especially when we have read of same script every day and, having to deal with a bunch of asshole supervisors, and annoying coworkers, it can be stressful. I am currently working in one I just barely started and feel not welcome there. Bunch of asshole people. thinking of quiting

[@latreshabyrd479]

I have been working in the customer service/call center whirl since 2017. If you don’t like working weekends or holidays, this is not the job for you. You will have to work shifts that nobody wants in hours. No one wants. Typically you start out on second shift and depending on where you work, they often have scheduled bids so you may not always get your preferred shift.

[@intempe]

Working in a call center is hell, it's virtually a sweatshop, everything she's saying is true.

[@strygwyr5735]

Bruh... Try meat grinder

[@hasafa9580]

Oh, thank you dear, I needed that information before starting to work for a call center

[@silentriver8488]

I feel this video. I’m stuck in it. Gotta pay bills and stuff. Hope you found a happier place.

[@Faithistheanswer]

I feel the same. I’m trying to get out so keep looking and bettering yourself. Also I’m trying to make my businesses work but that’s been difficult as well. Videos say leave your 9 to 5 but unless you was taught how to run a business successfully you tend to struggle but, that’s my story. Whatever you do don’t get stuck.

[@starrydaze1528]

Some of my best experiences in working at any job was actually at call centers. I met some of the coolest people i know through them. Bank call centers are strict and depressing, i avoid those. The call center job that i had was for tech support. We helped old people find the power button on the computer, etc. It was so relaxed. Sometimes it would be back to back then other times there would be 5 - 15 min between each call, so i had plenty of time to talk with the people around me. They also let you choose your own schedules after training. the call centers you wanna avoid is banks, irs, collections, fraud department.

[@YungMelting]

Sounds like the same sort of company i work for lol

[@idayuribe3800]

@@YungMelting specially outbound sales.. Hard as hell

[@aaliyahkay9_]

Why banks?

[@kittenkat7986]

Anyone with a stupid AHT and who monitor everything you do. Such as breaks, that your on the second the your shift starts. It would do no harm to allow workers a bit of control over things.

[@oh2623]

@@idayuribe3800 i do that its horrible and we selling to old people

[@terrierehoward]

Yes I recently resigned, making reservation sales job was horrible for me plus I am a Full time student.

[@LearnEnglishWithJess]

Good for you for coming to that conclusion, even within the first month!

[@ramritz]

Ive worked as an agent for 10 mos. Actually was surprised I lasted that long haha. Tried to resign couple of times but my boss wouldnt let me prolly due to his attrition stats. I enjoyed the training part where I gained friends. We formed bond. It went downhill when it was floor time haha. I could handle any irate cx honestly but what stressed me out was the fact that I was not able to talk to anyone anymore. It became all work and no play. Ive felt like days have passed without me being able to socialize. So this added to the dredged graveyard shift and someone breaking your heart and existential crisis and anxiety attacks are the reasons why I died last 2019 hahahaha. But Im tryna to find my Ikigai now. Hopefully I'll come across it soon.

[@silvio2603]

Reject call centers. Embrace the trade.

[@abdullaalia2547]

THE WORST JOB EVER, I was working at a company concerned in a food application, actually it was raining of complains really dehumanizing job, for 1 year and after that I've resigned and thought that I could be able to find a job as a mechanical engineer, and being jobless was so annoying so returned back to be a call center agent but at another company, I hate my life because of my Fu** job.

[@jacintatate]

I'm starting at a call centre on Monday. My job is to book people in for their x rays, pet scans etc, and then discuss the billing and answer their questions. Hoping that as an introvert I can keep up and be ok, Ill stick it out for 6 months and If its that bad I'll change career.

[@kenhuang3820]

I'm totally agree with you I looking for new job once I found it I will be quitting my call centre

[@morgan1286]

I didn't know sociopaths had any mental health, they destroy other people over the littlest thing.

[@fahadshahzad7491]

This is the worst Job I ever had. They are blood sucker. You even have to hold your urge to go to washroom. Supervisors are so tricky. They dont do any thing besides ordering you and finding faults in you .They want you to dance to their tunes. This is the worst place to work .The customers can treat you the way they like. There is no freedom .They are the one who choose your day off and shifts. Give favor to their Apple-Polishers only.

[@GurpreetKaur-vu3ny]

I’m in depression coz I work at a call centre for a bank . People yell at me for every single thing every single second . It might be my birthday so what this people will screw you and your job . My manager says I have no excitement in my voice if one out of the 130 calls I took lead to a customer complain - yes god damit coz I have head ache due to people screaming at me and me telling them that I’m sorry coz I know their survey will screw my job . I wish I could get a better job

[@shatakshipandey8014]

I am thinking of doing call centre jobs when I get my internship alongside , so that i could make some extra money and get myself out there financially more better off

[@Ehlaar]

I am trying like hell to get tf out of this line of work.

[@sebastianaristegui1397]

I worked in a Call Center for six months, that's most of the time that I was able to bear with the job. Than I moved to a chat campaing thinking that It would be easier since I wouldn't have to hear the customers, but no it was even worse, on chat campains they force you to take multiple chats interactions at the SAME TIME, in my case I used to handle 3 chats at the same time, I was typing like crazy all of the time, and the customers were very unpatient all of the time. Right now I'm looking for a recruitment job, one of my friends work on that and says is way more easier.

[@simply-living8523]

Maybe this is a sign to move on. I’m a call agent but work from home and at this moment the company I’m with is giving me a hard time because I want to switch contracts. The contract they have me in is doing Military insurance and it is driving me barnacles. I asked for another opportunity to do another project and they refuse to let me do one even after explaining how I’m under a lot of stress and going to school at the same time nothing is going for me at this point

[@superjam18]

How are things now?

[@simply-living8523]

@@superjam18 glad you asked. I’m with another company and I love my project even a higher pay! I love it and I’m glad I get to work from home too

[@tlatoanicalihua9349]

I was just hired at a call center. All I see is comments saying don't work there and that it's terrible. Well all I've done is landscaping and construction and let me tell you that's the real HELL especially in Arizona breaking your back in 100° plus weather lifting or moving tons of material daily. I'm looking forward to starting. I can't imagine how sitting all day in the AC is terrible to people. People are rude? Suck it up people are rude at every job. I feel like a lot of people are just complainers and expect everything in life to be easy. I'm not deterred at all by all these negative comments. After all the real hard work I've done a cc sounds awesome to me rn. Go work construction then talk to me about hell. Just a bunch of whiny entitled weenies.

[@YungMelting]

As someone who first worked in a garden center and then a call center, i much prefer the call center. It can be a bit boring waiting for calls, but Canadians are really great when it comes to being polite with agents, and rarely is it that people get pissed off. It really depends on what kind of company is contracting you though, the one i'm in is a nice place where there's lots of little events like bake sales and BBQs happening all the time, and all the managers are really great, so for me it's been a great experience, though i am transferring to another contract (one with facebook!) soon.

[@gracecandelaria406]

Thats what I think, i work currently for one, and compare to others Jobs, that I see in my 3rd Word country, these is beyond esier and been, people.compare all the times, yes it is strssful, but comparing it with others, im blessed!

[@stirp3717]

Can confirm cc job is much better than construction

[@memorylane3457]

Exactly. A lot of people are just not mentally strong anymore. Ask the Amazon warehouse workers which they would prefer.

[@metatrontf]

I'm glad you landed a better and safer job. How has it worked out for you? I have two interviews for two different CCs this week, and I've read a great deal of terrible feedback for CCs, which makes me reluctant, but you're absolutely right. I live in a third world country, and a CC is honestly the best and safest way to make good cash regardless of experience.

[@santanaincubus]

I chose to work at a call center and gave it a shot coz I would get accepted with long hair and tattoos. But the longer I stayed and worked there my Obsessive Compulsive Disorder and my Anxiety went through the roof in the workplace and also at home. I quit Nov 30th at a previous call center that I worked at, because I wasn't able to reach the quota. I then run into an ad on Facebook where another call center was hiring, they provided a good offer and I needed some money at the time just to pay my bills, so I applied. They accepted me for the job and I thank them and Jesus for that. I just started working this week at that call center. Weirdest shift ever, 5 fucking AM in the morning is the time that my shift starts and they won't allow me to pick or change my schedule to a night shift. Because I was expecting that they'd put me on night shift like any regular call center. I lived an hour away, so I had to get up like 3 30 AM or 4 in the morning for this sheee. The lights in the training room, were enough to burn your scalp and blind your eyes. The lights in that call center were so hot that it could probly fry a hotdog. The training facility was just unclean and too much bright lights and the Air conditioning was Non Stop cold in the training Area. I just quit. I pick my health over a job that I don't like. I'd rather do something I like. Rather than work for a good pay but is close to going insane.

[@cyriix]

Are call centres the greatest jobs in the world? No. But they provide work and a decent living wage for people. People that have kids and families. Sicknesses, and debts. Another young person who thinks living strictly for themselves is where happiness comes from. I'm sure that bank is equally happy they wasted a "few weeks" investing in training you just to leave after a month. If a call centre gives you anxiety then how would you cope with a management position? I guess we should ship more call centre jobs over seas. May I ask, if you could not handle a call centre job, as a person with very little work experience, where do you hope to work next? I worked jobs a million times worse than this girl. I use that experience to this day to work for myself.

[@deathtrip8167]

Mr. J fuck call centers. dead centers are not suitable for mental health issued persons.

[@tattiannashores9857]

This is not for many people! It is hard! I did CSR for many years and it got to the point where it was too much!

[@MrMarcoAlvarado]

Yes, I worked in several call centers, it's like hell there!

[@nikknack7377]

I work in call centers for 17 years SMH. I moved out of state and September so I finally landed a job that's not a call center job. The messed up part about working in call centers for so long is that that's all they think you can do so a lot of the time most of the calls I got were from customer service positions

[@babarhussain6537]

Nikk Nack i need your assistant? please

[@tamlynn786]

Same for me. I worked in CC for 16 yrs. Quit because I couldn’t take the abuse anymore-went back to school to finish my degree. Most of the job offers I got after graduating we’re call center jobs. Tech and cust service. As if I went to school just so I could get right back on to call center work SMH!