X1 Pro Gen 4: Your Questions Answered | CYC MOTOR

[@Balatong5845]

Will it be quieter?

[@Slm16Z]

My Mate been running this for few months now its absolutely madness best thing ever ,and costumer service is really good too.

[@cycmotor]

Awesome to hear it man!

[@hindesite]

Nice video, any chance you or Rikus could do one covering the Photon - especially what is going on inside, the rationale behind design choices etc?

[@cycmotor]

We will make one soon :) Photon is a product that we put our heart and soul into. It is made after a lot of design and optimization as a group of EMTB riders and enthusiasts. We will make a video to explain all the tech built in for our customers to understand more about our design decisions.

[@hindesite]

@@cycmotor that would be great! There seem to be a few people who are wishing the Photon was something else, so clarification might help there.

[@NijiflianBustock]

Will the x12 controller support field weakening? Its a great way to get some more rpm out of the motor with lower voltage battery packs. I have used other controllers with the gen2 motor and can say that motor design responds decently to field weakening. 40 amps of F.W. gained around 40% more rpm with my 52-volt battery pack which brought the performance top end up to what most 72 volt packs deliver. I can draw more amps from the 52 volt pack (100) than the 72 volt pack (40) so the torque holds out to higher RPM.

[@ChrisB...]

My gen 0 Cyclone 3k is still running fine after 8 years, but I have to admit that fat chain and chainring looks really nice.

[@Hunter_Bidens_Crackpipe_]

Fat chain is only because of the tighter pitch (they can use a smaller cog on the motor), the torque there is very low.

[@michaelcastro5339]

​ @cycmotor Out of curiosity, why not use a belt-driven system instead of a chain, they last just as long if not longer, and would reduce the noise level almost completely.

[@SIMONC256]

the noise comes from the gearbox , you cant hear the chain

[@Lu.Xiohei]

​@@SIMONC256 agree

[@sladdster]

will the Pro 1 Gen 4 bolt right on to Pro 1 Gen 2 mounting brackets, the two screws on the end of each Gen 2 bracket into motor housing of Gen 4?

[@paulassaf-dw1ro]

In the process of redesigning the motor for the x1 gen 4 , did you address to the problem of the glued magnets coming loose on the gen 3 , considering the x1 pro motors have had this issue before one would think that in the redesigning of the new motor cyc would logically address to this magnet issue

[@cycmotor]

100%. It's one of the key things we sorted out to ensure that the Gen 4 is a refined and matured product.

[@rirrid5662]

In your tests many hours is the motor capable of spinning at max rpm without the magnets self destructing or flying off? How is the the way the magnets are secured any different to the poorly designed gen 3?

[@rirrid5662]

Having asked those questions I still want one haha

[@monkeyhaters9258]

@@rirrid5662 You got a $1000 a throwaway this is the motor you need...👀

[@monkeyhaters9258]

Overprice paper weight..! Their customer service sucks !!remember this is a sales platform the only reason their answering questions is to make a sell The company itself if you have problems will not get ahold of you and only send you algorithms to figure out your problem..!!🎯

[@ScrueYu]

Love your mid drive. Heard a lot on the net. Thinking of buying one for my bike. Some major points: Weight is a big issue. A bag of rice weighs 8Kg. The X1 Pro Gen 4 weighs one kilogram more than a sack of rice at Loblaws. Issue number two are the exposed control cables. What type of bike? I'm thinking this mid drive would be great for a fat MTB. If you add a 72V 1000 watt molicel battery that would be an additional 8 to 9 Kg for a grand total of 18Kg. A MTB is typically 13 to 14Kg. Let's round that out for a total of approximately 30Kg which is the weight of a teenager. Could you peddle this bike back with all the bells and whistles added? No? I'm thinking buy a Sur-Ron. How much does a Sur-Ron street legal Ultra Bee weight? 85Kg I can't peddle my MTB after I modified it with the mid drive plus the battery. Too heavy. I can't peddle the Sur Ron either but that's a moot point since my beautiful eMTB is too heavy to peddle. I'd have to be Lou Ferigno or Arnold the Governator to peddle that beast of an eMTB with the CYC plus battery. Knowing all this should Peter waste his time with the CYC 5000W mid drive? Or just save up for a SurRon street legal Ultra Bee. I recently saw Anne Hathaway at the No Frills. Didn't know if it was her. Was I hallucinating. Twenty minutes later after I was walking home with my groceries I thought Yeah that was Anne Hathaway. Same thing with Emily Blunt several years ago. I thought out loud THERE'S NO WAY THAT IS EMILY BLUNT! As soon as I blurted the words her face became crimson red as she fled for the door of the TTC subway train at Eglinton West station. . A lot of movie stars are here for the Toronto International Film Festival. Big Colossal success? Too early to say. Richard Gere is also in town.

[@trailride814]

Will there be a stealth version and a slimmer battery ?

[@cycmotor]

Photon will be the motor for you :)

[@stalker1567]

I want ride modes like boost, trail, eco, walk. How does this work? Whats it like using it?

[@Zestybwoi]

How much will it cost?

[@murdercom998]

Awe shucks, if you have to ask you can't afford it. Get a bafang if you're penny pinching

[@cycmotor]

Starts at $1200: www.cycmotor.com/product-page/x1-pro-gen-4 You can check for dealers around your area for local pricing.

[@rickstard73]

​@@murdercom998 What a ridiculous comment 😂

[@paulassaf-dw1ro]

Major reviewers of this product are saying that this new design motor is flawed because it has its magnets glued into place as the previous design and may still suffer the same problems as its predecessor did where ithe magnets tend to come loose or off when the x1 pro gen 3 was pushed to its limits or driven up hills extensively

[@cycmotor]

Contrary to popular believe, it's not a design issue. We carefully considered the motor design when developing the product and have reviewed it with every generation. However, we had to look much deeper into our manufacturing processes. With a very tight tolerance and strong adhesive, the magnets are tested with highest RPM and won’t fail. It can now take a lot more abuse in extreme riding conditions.

[@monkeyhaters9258]

@@cycmotor bull💩🎯

[@fistouille23]

Are you going to release new battery as well?! Like maybe a 72v ?!

[@cycmotor]

We are looking in to new battery solutions but not 72V options at this stage.

[@fistouille23]

@@cycmotor sad, that would be perfect with the new gen4

[@bigballa8220]

Hello CYC, is it a difference with torque or handling when using the thumb throttle compared to full twist?

[@kirkstanczyk7702]

Will it sound the same with that high pitch sound like the Gen 3? I heard its not as loud off camera in person but still curious

[@cycmotor]

There is some small improvement on the sound compared to Gen 3, but the X1 PRO is an inherently noisier motor due to its exposed chain. But the sound matches the power and in real life and it is quite acceptable considering the power it delivers.

[@syntxansyntxan7543]

I'm hallucinating, no one asks about the biggest problem, which is the engine, I don't understand it.

[@LeSourisBleu]

What would you like to know?

[@cycmotor]

Hi, motor core is completely redesigned and updated already. Some customers are asking about whether it is the IPM or SPM motor, we would like to explain in further details: 1. It is a SPM motor given the size and diameter of the motor design. SPM is an optimized engineering choice for such a compact motor which needs to fulfill the power requirement. it will provide better torque and efficiency comparing to IPM motor in this form factor and weight. 2. There are pros and cons respectively for SPM and IPM motor, SPM motor can in general provide better torque and efficiency with the same weight and form factor, downside is that it is much more challenging to build the rotor for high rpm. 3. The gen4 rotor magnet is now retained mechanically along the two edges of each magnet with high precision tolerance. They are then reinforced by strong adhesive. We have tested all the motor up to the peak rpm and we have also verified all the new design with an intensive life testing.

[@syntxansyntxan7543]

@@LeSourisBleu The gen 3 and gen 4 have the magnets in the same way glued and tied to the 2 parts of the motor, I think it is still a mistake.

[@syntxansyntxan7543]

@@cycmotor The gen 3 and gen 4 have the magnets in the same way glued and tied to the 2 parts of the motor, I think it is still a mistake.

[@Zestybwoi]

​@@syntxansyntxan7543Why do you think it is a mistake?

[@eXaviar]

Will offer different crank arm length? Especially shorter ones?

[@cycmotor]

Yup, 165mm and 175mm but you can get shorter ISIS ones from third parties if needed.

[@eXaviar]

@@cycmotor thanks for the answer

[@thymecapsule619]

Is it too much to ask for a frame too? Id like to convert polygon siskiu t7 but i wonder how many ah i could fit on the downtube on 72v … id really love to be able to hit that 30ah ish to have really nice all rounder go everywhere commuter . However the full sudpension bikes have little space on the frame i desperately await someone who will think of this when making trail fs frame .

[@robertholcomb6200]

Make a triangle/frame bag for your custom batteries. I have sewn several for fat bikes, DH bikes, and one for bikepacking.

[@traviseller3770]

any plans to add a 120 mm bottom bracket option for the stealth? Building up a fat bike set up I’m going to need 120 for clearance. Would love to run a stealth as I already own one and love it but I may have to run the Pro which is overkill for my situation just to get the spacing.any plans or any way to run a 120 on your stealth?

[@cycmotor]

Hi Travis, To simplify our product range we decided not to offer Stealth at 120mm. However, Photon has a 120mm version which should also fit your needs :)

[@benharrup5797]

This is going to be so much fun off road ❤❤❤❤❤

[@NATO-SOCOM]

Are the cyc hats available anywhere? I can’t seems to find any or any merch at all

[@cycmotor]

We have never considered selling them :) Send our support team an email at [e-mail] and we'll see what we can do for you. Might open a merch section then.

[@NATO-SOCOM]

Please do, I need people to easily identify that I’m obsessed with cycmotor so I don’t have to tell them about it 😂

[@rufinrl02]

Will the Gen 4 take 52 volt battery?

[@vincetheveganprince]

It will because the Gen 4 are going on the Ristretto 512 bikes and those use 52v battery

[@cycmotor]

Yes, the Gen 4 is compatible with 36V to 72V nominal packs. Just be sure to check your battery specs because smaller packs will not be able to provide the full power capabilities of the kit, if that's what you're after.

[@paulcookson9286]

How much is this kit with batteries

[@cycmotor]

It would depend on the battery and kit options. Have a look here: www.cycmotor.com/x1-pro-gen-4

[@Zestybwoi]

Can it work without the display?

[@cycmotor]

Currently it would not work without a display. But you can choose the SW102 display which is very stealthy.

[@paulthomson5918]

You made the gen 4 because all gen 3 motors are faulty

[@DeltaMikeNoshoot]

any plans for a gen 4 stealth anytime soon?

[@cycmotor]

Hi Mike, no plan for gen 4 stealth anytime soon. The stealth is a stable product. All the latest stealth shipment has already been shipped with gen 4 torque sensor. There will not be any X1 Stealth gen 4 in a foreseeable future.

[@benharrup5797]

@@cycmotorI can’t wait to post my reviews on the X1 gen 4 I’m really impressed with this model I think this will take off on the Australian market

[@jporpmer]

looking for an ebike set for food delivery... what motor in your line up would give me the best range with dependability and which battery would provide the best range?

[@Hunter_Bidens_Crackpipe_]

Photon no doubt, least moving/exposed parts

[@cycmotor]

For commuting and basic cargo (i.e. not extreme heavy load use cases) the Photon will be your best option.

[@CousinBumbleF]

The old gen3 motor couldn’t handle the x6 at 72v at full power for more than 15min. So why would it be okay to add a x12 to a gen 3 motor. Get ready for warranty’s cyc.

[@JayPeters-o7j]

Anyway of putting a clutch on a cyc x1 pro

[@hindesite]

Thanks, I'm a happy Photon owner, nice to see the face behind the name. Keep up the work on the Photon PLEASE!

[@cycmotor]

We keep making some nice and small improvements on the photon batch by batch although it is still named as Gen 1 :)

[@paulmryglod4802]

Australian?

[@cycmotor]

South African :)

[@Gallardo6669]

DONT YOU GUYS HAVE 1ST CUSTOMER CONTACT???? I have more questions than before.... Useless video, it's only made for the manufacturer and all the other people who have already a cyc system. Me, I wanna buy one and only understand 20% here...

[@cycmotor]

Please feel free to email us whatever questions you have. We'd be happy to answer. This video was QnA based only but we're open to recommendations on what other info you'd like to hear. We're currently busy with a performance review and we have released a video regarding the updates of the Gen 4 motor as well.