Top trophy hunter Hakoom quits PlayStation after accusing them of massive user data breach and leak

[@YongYea]

Regardless of how people feel about Hakoom's track record, his experience with customer support and allegations of data leak and breach are alarming enough to at the very least talk about this. Hopefully PlayStation will provide a response and clarification or address the issues if there is validity to how carelessly user data is being handled. PATREON: www.patreon.com/yongyea TWITTER: twitter.com/yongyea INSTAGRAM: instagram.com/yong_yea TIKTOK: www.tiktok.com/@yongyea TOP PATRONS [BIG BOSS] - Devon B [BOSS] - Gerardo Andrade - Michael Redmond - Phil [PRETTY LEGENDARY] - azalea

[@traplover6357]

Damn you first fr

[@chaz.135]

❗️

[@TinyT0ez]

!

[@josec1756]

.

[@GamerKito]

.

[@Hakoom]

Thanks alot for the support ❤ I have a fully eng dub up on twitter

[@arjadaa]

نحن معك ونصدقك يا عبدالحكيم، بارك الله فيك. 🌹

[@mezomoza7]

We stand with you Hakoom, take it as a chance to delve into the amazing world of Nintendo ❤

[@RidiculousBox]

Massive legend here!

[@dsshocktrooper7523]

Time to be a Xbox achievement hunter Hakoom.

[@dsshocktrooper7523]

​@@mezomoza7Nintendo doesn't even have achievements...

[@SrslyTony]

If only giant leaks and data breaches like these targeted the CEOs, investors and shareholders, instead of the customers. Then they would be forced to fix this.

[@GothamThotSlayer]

Maybe that needs to happen

[@ataturu]

Lol thats not how it works. Its people intl the company selling the data. They do not want to expose their illegal activity

[@enderkatze6129]

Would probably be more profitable for the criminals too

[@mikkelnpetersen]

You know, it's not a problem untill it affects the "nobility".

[@mekacrab]

Oh they made sure to have a good security for THEIR personal information. Their consumer's information though ? Not so much.

[@solidzaku2]

And people were worried when Sony forced Helldivers players to give them their information... clearly they were just overreacting. /s

[@ohnosmoarlulcatz]

They have one every other year or so. They've been due for another one for a while.

[@JavierRamirez-lx4ev]

I think he was caught cheating and made up the story that his account was hacked, because how in the world does he know that his account was shared by the employees of Sony?

[@emsione]

I use a name of local ex prorussian politician and have a picture of adolf hitler with a dog. What personal information? The one you put out there?

[@f.g.5967]

Be careful when you get a phone call from PS customer service, it could e scammers. Or even worse, it could be the PS customer service.

[@TaiAngel01]

​@JavierRamirez-lx4ev .... he's the top trophy hunter... of course someone would tell him if they found something out... like why even think like this?

[@Julmara]

oh another data breach yet they want all pc players to get into psn but cant even handle there own peoples data

[@aaronpride9581]

It would help to have more proof of his allegations of account lending and this data breach.

[@pitching]

Almost every company had data leak twitter , twitch, playstation, habbo, xbox and 100s more

[@Aaron-xr7oc]

@@aaronpride9581 Proof? Sony gets hacked every other year! LMAO

[@Fickji]

@@Aaron-xr7oc At this point it is basically on a daily basis.

[@krivdik]

@@Aaron-xr7oc It is anual occurence with Sony. Or atleast the major ones, that we know about. Who knows what the real numbers look like.

[@isaicicourel]

Remember during the PS3/PSP era there was a huge data leak and they tried to avoid lawsuits by giving free games in exchange for the waiver.

[@DarkQueenHelba]

And the free games weren’t even that good. The best I got was LittleBigPlanet for PSP.

[@Alpha1598753]

That huge leak is when they pissed Anonymous after filling a lawsuit against someone jailbreaking Playstations

[@DarkQueenHelba]

@ I forgot Anonymous was involved! Somehow that makes the whole thing feel even more stupid.

[@Hauke-ph5ui]

@isaicicourel Sony had at least 4 massive hacks with more than 50 million sets of user data stolen within the last 10 years that have been made public. Who knows how many breaches actually occured. That said - the PSN Terms of Service allow Sony to publish the user data anyway.

[@pandaboogus]

You would think a Japanese company would have the best support

[@matthewhardwick8208]

If this is how Sony treats a dedicated player ... they'll treat regular people far worse. That's how little they care.

[@seeonaga1524]

PlayStation has without a shadow of a doubt, the absolute WORST security in the entire gaming industry it is actually pathetic

[@kevingame3198]

Compared to Microsoft, which has the most secure place if that makes any sense

[@DicehunterSC]

@@kevingame3198 MS has a lot of issues but Sony is the champion of having terrible security.

[@hemilife7629]

Yet they charge us 20 dollars more to play online 😒 thats why i will not buy the next console and im transferring over to PC when the 5090 rtx comes out

[@Maetiks]

And PS gamers wonder why PC gamers don't want to sign up for a PSN account to play their games on PC

[@ADRzone]

​​@@kevingame3198 Microsoft literally had the "Blue Screen Of Death" at a WORLD WIDE level due specifically for a "Security Patch".... All companies were affected, all industries in the world, 🤔 so is this still lower of a risk than Sony's issues? Even my PC is still having Blue Screen Of Death and many PC around all industries also are still having issues, and most are still running 23H2. This is not even the lastest version. I am NOT defending Sony and their trashy employees, but man no one surpasses Microsoft and their garbage windows. Not even close. Keep in mind the issue IS a security patch, hence all data has been easily accessible due to all PCs affected with a broken security patch, and this is insane! 😮

[@aaronpride9581]

Sony has horrible security and customer service.

[@CommanderBohn]

And yet people come back to them. Like some abusive marriage...

[@BabyKobeeee]

*but but Xbox has no games*

[@RVFFICA]

That's an understatement. I made a Sony account as a PC player for hell divers and it's been breached many times. It's had its password changed like 3 times and someone put 2FA on it. I tried going to customer support and you need 2fa to access it so the accounts done. I can't even get them to terminate the account cos once again... I need 2FA to access the accounts Security settings. What a shambles. Glad I've stuck with Microsoft and PC

[@SecretMarsupial]

The last instance i personally saw of this was my buddy getting his profile hijacked and customer service going “sorry theres nothing we can do” after staying on the phone for hours and providing multiple forms of identity. This was during a holiday season when he had just purchased a load of games and even caused him to leave the platform eventually.

[@gamefrk11523]

@@SecretMarsupialsame thing happened to my nephew but I was able to still send ps messages to the person who stole his account and got him to confess he purchased the account off a black market site and I took screenshots of our conversation. Sony gave my nephew his account back but it took some work. Sony won’t do anything without proof sadly

[@ZeroHourProductions407]

my account was banned in the ps3 era, even though I didn't play online. about the only thing I really did regularly online was download demos and sync earned trophies. Hakoom's story and the lack of transparency he reports is 100% like what I experienced on my end. It was sudden, without any form of protocol, and an obstinate refusal to help from their customer service lines. Suffice to say, I've washed my hands and have actively avoided supporting Sony and Playstation in any way since.

[@AshySlashy13]

Terrible security AND Sony demands everyone who wants to play their games on PC have to set up a PSN account. Gee, I wonder why people complain so much about setting up a PSN account 🤔.

[@terrylandess6072]

I have several SONY ports - only because I don't need PSN - the last being Ghost of Tsushima - of which I avoid the online and NPC's in game 'conveniently' there to move the player to PSN login.

[@zometthecomet]

😅 remember if you link your PSN to steam and a data breach happens . . . Yup congratulations you connected the dots

[@Its_Syxx]

This is what happens when you outsource your customer service to different countries and pay them pennies.

[@Hauke-ph5ui]

No this is what happens when the PSN terms of service actually include a section that allows Sony to do with the user information whatever they want, including distribution and publication. If you don't believe me - read section 6.1. of the PSN Terms of Service. The only reason Sony wants everyone to create PSN accounts is that they want to sell the user information to data brokers. In my opinion there should be an investigation if the alleged data breaches and hacks of Sony's user information where even real or if it was just massive data sales initiated by Sony.

[@AllBlackAirpods]

@@Hauke-ph5ui very astute observation honestly

[@TwiliPaladin]

​@@Hauke-ph5uiBoth. Both are true.

[@chromesucks5299]

This was done in playstation us customer support. the local one not outsourced

[@abrahamkresnik9726]

Both are true. Also, regarding the outsourcing part, it's true that a lot of companies are now outsourcing for operation and customer service related work. When you outsource for cheaper cost, expect lots of cheap labour too.

[@Magguscaster]

Sony treating people like trash? You don't say..

[@M7MD-]

OMG finally someone with a substantial audience is talking about the subject! I have been trying to get it to international media because local media is literally afraid of ties getting cut with Sony. Thank you Yong!

[@knowledgeseeker4614]

Sony is terrible with customer service and protection along with treating Japanese developers like trash.

[@Taco117.]

Isn't Sony a Japan company?? Also Japan's work culture isn't the best for any company

[@poximano1160]

Sold my ps4 pro last year and bought a pc is the best decision i have ever made .Just the freedom to choose where to buy your games is an underrated thing.

[@jonahabenhaim1223]

Might not be the best decision Since Some Exclusive games on that system Cannot be Purchased. or are either hard to emulate.

[@maddoggaming1171]

Not to mention not having to pay $15+ a month to be “allowed” the privilege of playing online… To Jonah’s point while as it is true that PS4 emulation isn’t good yet, there’s almost no games outside of Astrobot that hasn’t gone to PC already or won’t be there within the next 6 months, even Square Enix has washed their hands of Sony exclusivity.

[@avery.a5948]

What kind or potato PC did you get after selling a $250 dollar console 🤣

[@nahuelleandroarroyo]

@@jonahabenhaim1223 OH NO, he will have to pass time with the hundreds of PC exclusives, modding games and having modular storage space. the horror, the suffering

[@therandom802]

Welcome to the club. PC has it's own snags too, but nothing like Sony. I have a PS5, but PC is always my first choice...always.

[@tydoesnothing7521]

When Sony gets my information leaked, the hackers would be surprised that I have no money to syphon.

[@paulthetexan]

I had an issue with my PSN account. I called support, waited on hold for 20+ minutes, then got a recording that says they don't do PSN support via phone and hung up on me. I then spent more than a week working through chat support who kept telling me there wasn't an issue even though I couldn't log in. I finally got sick of it and deleted my PSN account even though that meant I lost 12 years worth of games and other purchases. I will never spend another dime on a Sony product. I hope they go out of business.

[@allenrichardson9084]

Take you playstation and mod it now your money is not being wasted a win win.

[@dapperfan44]

I think deleting your account was a very impulsive and not well thought out action. You could've just not bought anything new, or maybe even gave the account away to someone else. Way to stick it to them, I guess?

[@tarwod1098]

How could you delete the account without being able to log in?

[@gamerbeast3616]

they wont go out of business keeep dreaming hater

[@paulthetexan]

@@dapperfan44 I couldn't log in to it. If I'd given it to someone else, they wouldn't have been able to log into it. And support kept insisting that there was no problem, against all the evidence. It's been two years and I haven't missed it at all. Impulsive? Sure. But I don't regret it.

[@snapturtle3253]

and ppl call gamers crybaby for refusing to sign up PSN for helldivers

[@gamerbeast3616]

because they are crybabies

[@MrTavrosNitram]

@@gamerbeast3616 whatever you say, gamerbeast, we totally love having our data yoinked and our faces fucked with "relevant ads"

[@teaj7839]

@@gamerbeast3616 playstation games aren't worth the time it takes to sign up.

[@QKops]

You already giving them your data by agreeing to let them "anti cheating " running on the background

[@banned-account]

@@gamerbeast3616 You played yourself

[@IsraTheBlack]

This is actually way bigger than you would think. He should bring Sony to court for such a thing and the employees involved need to go to jail.

[@araonthedrake4049]

Honestly, regardless of who it happens to and why, refusing to elaborate on why an account is being penalized should be illegal. It would take someone on the inside of the service 2-3 clicks to get the information and send the explanation, and hiding behind procedures and automated emails is cheap and petty. Something something brand loyalty. Whether you're an employee or a consumer, no company ever cares about you, they just care about your money.

[@--Avi--]

So basically he exchanged his account details with his fellow trophy hunters in his Discord so they could game share. Someone on the server leaked his details so he got "hacked". His autopops and My Name is Mayo-esque platinums combined with so many people using his account to login made PlayStation suspicious that other people were logging onto his account and getting his trophies for him. I mean, I get it. It'd be hard to discern whether the game sharers are actually getting the trophies for him or not. Sucks a lot but that's the risk you run when you game share as a high profile content creator/trophy hunter. My only gripe is that trophies don't necessarily have a monetary value. They can end his partnership for sure. The game sharing thing is specifically for your "main console". You can share your games with people in your household but the rules suggest we shouldn't share credentials to abuse the game sharing feature and allow everyone the ability to play games for free. I suppose it makes sense to ban for this reason, since it's only really a feature intended for people in your immediate vicinity and not for PlayStation consoles around the world to access your games. The excuse of "all trophy hunters do it" doesn't really fly when you're high profile and is probably just going to get others in hot water. Even so, if this is the first instance then they should at least just warn him

[@andreysegura2510]

I thought about the warning too, however, you don't get thousands of platinum trophies without really abusing the service, in clear violation of the ToS, terms that have been agreed upon. So I understand why no warning would be issued.

[@Oda_the_goat]

Can you show us the discord server he shared his data in?

[@VetriVade]

Yea he was definitely game sharing with randos for trophies. This seems like a play stupid games moment

[@ahmedbinshams488]

Salam ... Young It is important to know how PS treats us Arab Customers since the PS3 days. They always viewed us as free money and there are countless storys in various Arab Forums about people getting there accounts hacked and/or changed ownership without them being able to do anything. We always buy games and high prices and love to compete and always choose to stay loyal to the brand and Hakoom is an example. But not again, a lot of Arab players and starting to move to PC or XBOX now even if it means they will start hunting achievements again. SONY , if you fuck up and found out your employees are hacking and/or selling people's info there first thing you MUST do is addmit that you failed then fix and compenstate . Doubling down and trying to ignore us will only make us move away from you !

[@Steven9567]

you mind as well just stick to pc cause everything xbox gets goes to pc and honestly xbox is not much better sigh i do hope consults get it together cause i think we need muiltple platforms for healthy gaming

[@ahmedbinshams488]

@Steven9567 its ok my friend .. these companies will suffer once the Arab players refuse to give them money and might go down very fast. We did not stop paying or bycotte when they forced the LGBTQ+ agenda in all games or when they keep insulting our race and religion ... But enough is enough now, SONY is testing to see if we will forget Hakoom or not ... we will see

[@lautarogomez9711]

​@@Steven9567or what?

[@_Obey_]

Wah wah wah

[@JDReC100]

​@@_Obey_ no, he has some good points.

[@xblackxabyssx1983]

as a former US navy IT guarantee you that sony is selling these details

[@sirlionheart4614]

No shit sherlock

[@hemilife7629]

@@sirlionheart4614🤣😂🤣

[@flamingscar5263]

And so is Microsoft, Valve, Nintendo, Google, Amazon, etc. Etc.

[@xdjrunner]

Boy wait til they find out about MICROSOFT and the Kinect 😂 Sure buddy, you're "insider" knowledge is a Google away.

[@mekacrab]

Only former US Navies know this very hidden fact. lol

[@friendlyneighbourjoe]

Ah. That explains why I suddenly had confirmation codes sent to my phone even when I didn't play Ghost of Tsushima or HellDivers 2.

[@crazyluigi6664]

😳 I-

[@tami3456]

What is the point of your comment? 🤡​@@crazyluigi6664

[@Deillum]

I've been trying to like Playstation for years now, but they really don't want me to...

[@mesmorrow]

Or you can get one of their older consoles softmod it and never go online, You don't 'have' to go online to play offline games.

[@SrslyTony]

If you emulate shadow of the collosus and bloodborne, you can kind of get everything on Steam Deck

[@hamndv]

I'm just trying to play Spiderman/God of war in peace while Playstation employees are selling my info for the highest bidder 💀

[@DemonicAkumi]

This doesn't help the PSN push.

[@coerce1]

bUt iT's FoR YoUr SaFeTy!!

[@CoOlKyUbI96]

It does. Sony is doing us a favor

[@diegoaravena423]

​@@CoOlKyUbI96like with Concord?

[@KnowThatIDontKnowYou]

⁠​⁠@@diegoaravena423I think its a joke that people don’t buy it coz of he psn requirement, but since people really believe that it makes psn platform secure that idk if it really is.

[@freedomgoddess]

@@CoOlKyUbI96 sony is doing us a favor. pc master race.

[@MrDemonsushiGuy]

Sony’s customer service sucks. My friend’s PS5 broke and I had to help him set up a repair. When they filled out the address information, they got a single detail wrong and it took them six weeks to finally correct the problem, but not before us having to file a Better Business Bureau complaint, and then having to reject their counter claim in order to finally light a fire under their ass to get things going. It didn’t matter that my friend had to pay $230. But once we made the complaint things finally started getting done but it’s still ridiculous that we even had to do that.

[@georgiesifuentes94]

This is very serious Sony needs to pay more attention especially when scammers take personal information.

[@YOSEMITE_Sami]

Sony's employee was the scammer

[@manimaljack6368]

A can attest that PlayStation’s customer service is absolutely and completely useless. And that’s too bad for such a big name in gaming.

[@Multrakiller]

How many times does this make with Sony? They always seem to have data leaks every other day.

[@Aaron-xr7oc]

And they want us to link our steam accounts LMAO

[@crazyluigi6664]

Yeah, this thing blew it for me for the God of War: Ragnarok purchase. If they change their minds on that and reverse course on it later on alongside Ghost of Thushima, I'd gladly go for them in the future then. Until then, I say they can get bent for all I care!

[@GrandMasterJon]

and this breaks the camel back. I'm removing my shit off Playstation and stopping my sub. Sony a fucking circus. Time to fully commit to Steam

[@MN-jw7mm]

Bro, STEAM has had more user data breaches in the last 15 years than PlayStation has had, lmao.

[@WakoDoodle]

not saying you're wrong but I'd like to see some sources of your claims. Many thanks.

[@Robotdestroyer0]

​@@MN-jw7mm*valve getting their asset depots broken into is far different than Sony's yearly data breach*

[@meru2695]

GoG is better

[@xXSilentAgent47Xx]

Bud, Steam is DRM. Cant install games without drm. And you don't own games, you get only paper to play them. And also they're known for removing reviews. The users there are far more toxicated towards reviewers.

[@nikkopaolopagar9967]

Idk about this story man but Hakoom is notorious and been proven right to be cheating for the sake of trophy hunting. I remember proof being shared on reddit on things he couldn't possibly do at least alone or not having a team playing on one account way back 2021. Not saying Sony is absolutely in the clear on this as they really do have shitty customer service and security but Hakoom's story just doesn't add up. I've done the same things he did like gamesharing and autopopping PS4 - PS5 platinum trophies via save transfer but everything I do is done by me alone. I'm not gamesharing 2000+ accounts and having other people logging in my account on multiple PS4/PS5 to earn trophies on multiple systems which shows the timestamps the trophies are gained and he was proven to be cheating in the sense that multiple people will login to his account, go offline, pop multiple trophies until he gains the platinum at a rate that no normal one person can do. Closest thing to me logging in multiple devices is me playing on my PS5 waiting for matches in Tekken 8 and during loading times playing some random game on my PSVita. I earned a trophy on Tekken 8 and my PSVita at the same time and when I synced trophies on PSVita it's all good no ban or warning. I believe I was playing Persona 4 Golden on my PSVita at the time. My guess is he did it to such a huge degree that Sony can't ignore it anymore. I know Sony won't ban an account basing it only on timestamps on trophies because who cares anyways worst thing I know that happened to people are not appearing on the leaderboards on PSNprofiles but their actual PSN account are still playable and they're still able to login and play the games they've bought digitally. I'm guessing Hakoom did it to an egregious extent that Sony couldn't ignore it anymore. Then again, why now? Hakoom's been proven to be doing this for a long time so if Sony is standing by their reasoning on Hakoom's ban, why do it now? We only heard Hakoom's story and Sony will unlikely show any more proof as they have bad customer service and communication but I wouldn't trust Hakoom's overall story either.

[@immortaldragon8018]

Fr. Everyone that has been around on the trophy hunter community for a long time knows hakoom it's a cheater, there are too many irregularities in his trophies and certainly impossible to be legit 100%. My guess is that he is salty that he got banned since that discredits the legitimacy of his trophies and accomplishments.

[@IEgOImkAwx]

Sony doesn't even care anymore how they're being perceived publicly. Whoever is calling the shots at the top needs to be removed like an old wart.

[@Skateandcreate9]

What a G for putting the word out to protect other PlayStation customers

[@crossrambles]

Funny. I decided to take a look at these articles, and these news sites are framing him as petty. They don’t even acknowledge the allegations against Sony’s security situation.

[@crazyluigi6664]

Indeed. They're either too young to remember or too dumb to know or even care.

[@TheScoops82]

Many companies are falling into these types of actions, blaming the customer for bad policies and employee actions.

[@Spiritstealer]

Whether it is PlayStation or Xbox, I eventually got to the point of im not worrying about achievements/trophies. I don’t have that kind of time and others require to be online playing multiplayer games against each other. I personally feel that achievements/trophies should not exist for the online multiplayer content. The campaign and exploration within the campaign should be it for this stuff.

[@Rocketcow-dx1jd]

Achievments arent even achievements anymore. They are meaningless milestones for just playing the game. They'll give you an achievement for getting to lv 55 in CoD but not going 20-0 with only throwing knives and surviving for an entire 10 minute match.

[@Bobsk3]

Thanks for being open and disclosing information you are familiar with. This is the reason, imho, that I still consider you as a viable and trusted news source. Keep up the good work brother!

[@alanelghoul627]

The problem is, he shared too many accounts to people to play his games and that’s the biggest mistake never trust nobody

[@GVO_Kurama]

What a PR nightmare for Sony

[@TheDudeThing]

Dont worry ponies will come to their defense

[@spence6195]

Making a PlayStation account is a massive risk. They get hacked a lot and your account can get banned for no good reasons

[@tdRockxc568]

Ppl still don’t get this , this problem is different from normal breaches, cos this time it’s the sony employees who sold his data , then the buyer leaked the data out in private telegram group , so the Sony employee is the one who’s to blame an not the leaker , i hope ppl understands the whole situation before talking nonsense actually

[@JayLovesPI]

Absolutely inexcusable for such a major company.

[@spiderprime]

I stopped doing trophies for most games, I only do it for games I love.

[@JeffZ1028]

Spending time doing things you actually enjoy is the way to go especially when it comes to this hobby. Guaranteed this guy spent a LOT of money basically buying all those trophies, there's a whole market for super cheap mobile-like titles where you earn all the trophies within minutes, same thing on Xbox, I had a friend who fell into that trap for a few months.😅

[@spiderprime]

@@JeffZ1028 when they first came out, I wanted to 100 percent achievement/platinum every game I bought, but realized how much time that actually takes in some games made me stop. Too much of a grind on games that I didn't like. Last game I platinumed was Resident Evil 4 remake.

[@nobleone8375]

Me too

[@nnnmmm1987]

Thank you for covering this. I am worried about my account since the incident.

[@tylragor1653]

How is this a "news" to Hakoom? Sony's security has always been garbage ever since PS3. I still remember Sony CEO and two other higher-ups bowing for apologies when PS3's flop

[@terrylandess6072]

Oppression with Evidence - everything else is smoke or trying to use known information to seem virtuous. Narcissism is usually found at the top of any field/activity/etc.

[@viruswall9880]

He isn’t saying there are accidental data breaches but that there are potentially actual employees intentionally selling user data I believe

[@RR-lb6mr]

Because it's not a security breach, it's an employee inside who sold his info

[@tylragor1653]

@viruswall9880 and you think that's any different than PSN getting hacked all the time? It's still security breach regardless who did it. You Sony fanboys have such a twisted and messed up mindset that defends Sony by any means necessary

[@viruswall9880]

@@tylragor1653 God damn I was answering YOUR QUESTION on why this was “news” to him not making a statement you buffoon! I personally don’t believe that Sony wouldn’t have realized that employees were selling user data illegally but that it was Sony themselves selling user data to whoever was willing to pay for it including less reputable companies

[@ClapperDan]

I'll never forget the time Playstation permanently banned a Arab gamer because his PSN ID had "Jihad" in it Keep in mind, "Jihad" was the gamer's actual given name, and was able to provide proof of such as well as the meaning of the word, and asked to be allowed to change his PSN ID. Playstation declined all reasoning and still permabanned him on grounds that his name might be considered offensive. Playstation had provided no email of the initial ban, and not only was he banned, but his access to all digital games that he paid for was revoked. Sony in general is a very scummy corpo(as all are) but Playstation after PS4 had a particular hard grime to it that simply prevents me from ever being a part of that ecosystem again: atrocious customer service, trash refund policy and abysmal regards to user data among other observed things.

[@jordanmatthew6315]

Always give fake address and names for 100% security. Its how it should be done.

[@Hauke-ph5ui]

That's not possible in every country. In some countries - like the UK or Ireland for example - either a copy of a gouvernment issued photo ID or a facial scan is required to set up a PSN account.

[@Sativasoldier666v2]

@@Hauke-ph5ui God damn that's dystopic.

[@Hauke-ph5ui]

@@Sativasoldier666v2 Sony actually made a comment that they are "testing" this in those two countries. Which means that it is absolutely possible they'll introduce it elsewhere as well.

[@KleioChronicles]

@@Hauke-ph5uiis it? I don’t remember having to do that.

[@willwunsche6940]

​@@Hauke-ph5ui I heard in South Korea people sign into games with their government IDs since they take cheating in games super seriously but I don't know if that's true for PlayStation there also

[@raccoonologist9059]

Thank you for addressing this subject, I'm actually thinking this is legit, it's not the first data breach we see from them, privacy as a whole is something to be concerned about from any big company, it can happen easily and really no one cares until the axe falls on the head

[@xxnike0629xx]

It definitely is concerned that PlayStation is seemingly not taking security seriously; especially with our personal information. This situation is why I do not store my credit card/debit card info on my consoles. What's really concerning is PlayStation is charging people money for basic online multiplayer and they kind of recently raised the subscription price yet they (seemingly) are not keeping our personal information safe and not regularly checking on employees there in case any decide to leak information like this. If this situation is true about PlayStation, every single PlayStation user is at risk and can and should file a class action lawsuit.

[@AaaaaaAaaaaa-j7e]

Some facts here, since astroturfing against Sony is very popular these days. Not surprised Yong jumped on without actual research. Hakoom is a well known trophy cheater since the PS3 days. The guy had tens of accounts and just as many people gamesharing and trophy farming for him. Not only that, he used hacked save games to unlock Platinum trophies in mere minutes. The man broke every ToS rule under the roof.

[@jamesh446]

This reminded me to remove my payment method from my playstation account, now if my account ever gets hacked at least they can't steal my money.

[@MotorBro78]

Let's not forget how hard the decision must be for Hakoom to leave PS. This is his livelihood, after all, and the stonewalling and banishment by PS must be gut wrenching for him. To say nothing for the illegal acts (allegedly [eye roll]) perpetrated by PS employees. I wonder what will come of all of this.

[@ProbablyCheddar]

Scammer isn’t bribing anyone. They’re blackmailing them. Or the scammer is an employee.

[@Elwaves2925]

It could be any of those three, or something else. You can't simply rule out bribery, there are people that will do a lot for money with no other incentive needed.

[@ProbablyCheddar]

@ scammers don’t get it the business to pay other people.

[@Elwaves2925]

@@ProbablyCheddar You have no idea what lengths scammers will go to.

[@ProbablyCheddar]

@ scammers are in the business of making money not spending money.

[@Elwaves2925]

@@ProbablyCheddar You have to spend a smaller amount of money to make a larger amount. You can't just make money from nothing. It's very simple to understand and the core of any and all businesses, scam ones or otherwise.

[@a2somali-ish588]

If this is true Sony needs to clean house asap before there reputation is irredeemable destroyed

[@spark556]

I've been following him for 15 years, he's 100% legit and Sony has a track record of having security breaches all over the place. Disgrace.

[@gayboi380]

If you’ve been following him for 15 years you’d know he’s had a ton of people on his account as well as running a trophy business back in early PS3 days with save files and custom firmware.

[@xondrious8431]

PlayStations customer service is absolutely terrible. The garbage they pulled on my nephew and I has soured me against them. They might have great games, but they hate their customers.

[@gamerbeast3616]

here their costomer serverice is pretty good

[@BlueBD]

What is Sony's problem with being completely unable to protect themselves from Constant data breaches? And this is write off the heels of them claiming that PSN on PC being Mandatory is for "Player Protection"

[@tdog3703]

Its funny that I was able to find only two videos on this on KZbin. Interesting…

[@cordingdesert9566]

Any time i think about getting a Playstation, Sony convinces me otherwise.

[@reverieanimates887]

Im seriously not too happy with Sony. They made so many screw ups and they just never stopped. This is why I never owned a PS5.

[@720jlconner]

Its why I stopped putting my info on my Playstation since that last big hack and only play exclusives on it. Really hope this blows up and gets recognized by Sony.

[@Nirob615]

And yet Sony persists in insisting that PSN requirements for PC Playstation games, so that they can keep the player base safe. Thanks for covering this I haven't seen anyone reporting on this, even the people that shit on console war fanboys.

[@macairhead5137]

You can make a PSN account with VPN enabled, using a fake name and fresh gmail account with said fake name. It makes no sense.

[@Nirob615]

@@macairhead5137 Yea but per their TOS/EULA using a VPN like that is a ban worthy offense especially if the vpn is set to connect to a server outside your own country.

[@Amferam]

I had to reset my psn password because it said it had been years or something without being reset. The problem is PlayStation wouldn’t send me the reset password email so I had to contact customer service to get it fixed. It took me over a week to finally talk to a real person and have my password reset.

[@KyleRoyal-z9w]

Ohh man for reals this happened to my gf account just made a new one she uses glad we did sounds awful

[@ScorpionTomb]

I remember a few months ago it was allegedly a data breach with personal credit card information getting leaked…it does make me question if my info is safe or not.

[@RodentContainmentBreach]

Maybe instead of forcing people for psn to fluff userbase for investors, censoring games, greenlighting garbage projects, obvious californian politics, etc They should use that money for security

[@Rayonical]

Happy to see this get coverage

[@zemosion1129]

It sounds a lot like someone higher up in Sony just doesnt like him and used their power to remove him

[@Arabicross]

thank you for sharing this!

[@DrunkenPilotVideos]

remember, PlayStation made it so that the PC versions of Helldivers and God of War Ragnarock require a PSN account to play. They want your personal information and this is what they do with it *facepalm*

[@MrNyx100]

Naaah. I'm not defending Sony here cuz they have other scummy practices, but this reeeeeeks user error or intentionally breaking ToS then feigning ignorance. Hakoom was definitely doing something malicious here, but in order to appear innocent, showed all these "evidence". No one guilty is too eager to prove themselves that innocent. EVEN if this on Sony, the leak/data trade/bribing is per the employee. What Sony can do better here is track the case # log, who handled it, take it to court, and do whatever legal process is for breaking compliance. After all, you can't safeguard against a malicious employee taking a picture of their caseload and information related to it. Regardless, everyone involved in this matter are not all blameless.

[@saschaberger3212]

Yeah his eyes say I platinumed everything

[@SilverPencilBox]

Good riddance, Sony

[@rhodrambles3943]

My PSN account, phone number and other information got sold/leaked in less than 2 hours from me signing up for EA access. I always blamed EA (who doesn't), but maybe it was Sony.

[@Captain.AmericaV1]

*We should share this all over social media, ill definitely be doing.*

[@UmbraWeiss]

But they want PC players to get a PSN account so they can be more secure against this:)) They just want access to our data, and have the ability to ban everyone for BS reasons like this... i sold my PS exactly for this reason, they banned my PSN account for no reason at all, i had a 3month fight with them for an Unban... and then come the warranty for my PS4Pro that never was resolved,they just played a game with me until my warranty was gone... So Sony can l my A with the PSN BS.

[@arcadeportal32]

....and you wonder why people dislike and are skeptical of having a PSN login to play their games on PC.

[@DizzyPanda25]

Seeing as I’ve had two separate PSN accounts hacked into and stolen from me this doesn’t surprise me at all. Sony CS was the worst fucking experience I’ve ever had. They were absolutely zero help.

[@shockers12512]

seeing your subscriber count getting lower and lower just validates all the criticism I've had of you in the last 3 years.

[@hollowsgrief]

A perfect example of why I will never be linking my Steam account to PSN.

[@gamerbeast3616]

cry about it its safe

[@ddddi-h3x]

LOL the same thing could happen to steam you don’t know what you’re talking about

[@CheeseCheese-ip5cr]

​@gamerbeast3616 not safe. Addresses have already been linked of some of the accounts exposed

[@Gh0stShinobi77]

But that’s just it, they’re known for their massive data leaks of user information. They had all the customers information stored in text format, unencrypted. My bank still has Sony flagged after the PS3 fiasco! I’ve gotten to where I buy a digital code to buy a game.

[@EastSheriff]

This is high time PS invests in an actual customer service department. Do that instead of making games like Concord.

[@LuigiMario4]

I love how Sony complained that the PS5 isn't selling as well compared to other versions. Then, the monthly Sony Scandal appears - on schedule.

[@uncleweirdbeard86]

If he was indeed cheating, that is a common target for svammers and hackers. Sharing your account can lead to them getting your information as well as hacking tools with malware in it

[@Yokyle4356]

Is anybody really surprised look what they did with helldivers oh yeah we just want to give you extra protection so no one takes your info except for us

[@greedowins]

He was apparently fine with the data leak, and only turned on Playstation/Sony after he got dropped from a special access program. Doesn't hold any water.

[@jptheverdite]

and how do you know this?

[@greedowins]

@@jptheverdite As described in the video.

[@bestestgaming8454]

HE GOT OUTRIGHT BANNED FROM PSN NOT DROPPED

[@greedowins]

@@bestestgaming8454 He didn't say anything public about being banned as he worked to get it resolved. Once they dropped him from a sponsored partnership, only then did he go public. Feel like most of these replies either didn't listen to the episode, or didn't understand it.

[@crymeariver221]

Reminder that a cyber security expert said that Sony's security system is the equivalent of leaving your front door wide open in a crime ridden neighborhood

[@MegaRazorback]

Oh yeah i remember that, wasn't that person one of the leading experts in cyber security as well?

[@harrivastamaki]

"He believes PlayStation cares very little about protecting user data." Well Hakoom also didn't seem to care too much until realizing he was being removed from the partner program.

[@xcasder7885]

Don’t blame him, money is money. Pay me to cover it up or else…

[@ZippydsmLee-freetube]

Trophies are like dust catchers, pointless crap to display.... never should have been more than that...half the reason we can easily transfer save files via USB in the consoles........ walled gardens will be the death of consoles...

[@chaz.135]

Wild.

[@BC234M3]

Nah, this dude sounds guilty, sounds like he's trying to fake the scammers to make himself look like it wasn't him

[@immortaldragon8018]

It's a proven fact that he has other ppl playing on his account to earn trophies for him, he shouldn't be complaining about inflation leaked when other ppl have access to his information.

[@BC234M3]

@immortaldragon8018 yeah reminds me of the voice actor of Bayonetta using a false narrative to boost there self and push a false story

[@ddddi-h3x]

The evidence is literally in your face LOL Whatever you think about hakoom someone taking and selling peoples account information should NOT be tolerated

[@BC234M3]

@ddddi-h3x i dont know the dude, and I agree that having your information hacked and leaked is never good. But in this situation, it seems like there's more at play, and the guy doesn't seem to appear to be some squeaky clean stand-up guy. There's more at play here.........I personally believe so

[@jh9794]

Yeah, this is why I refuse to let Sony into my steam account. Their not just bad but their an actual security threat to my personal information.

[@gamerbeast3616]

cry about it

[@Ryno_757]

If you think your Steam account is safe, you’ve already set yourself up for failure.

[@jh9794]

@Ryno_757 sense GOG doesn't have/sell every game using steam is kinda a given if your on PC in general. The not owning your games thing isn't new its just became a much bigger issue for people now days. Not knocking, it's total bullsh**, and i wish it wasn't a problem. But adding Sony to it is unnecessary and not worth the added risk for games who's quality ranges from "better to just play on console" to hot garbage.

[@CheeseCheese-ip5cr]

​@gamerbeast3616 have fun with your address leaked to the dark Web 😂

[@DojoPwr]

Most of us are concerned, BUT will not really care as much because it has not really affected us personally... yet! This includes myself. If this was to hit you personally or your life was ruined by the data breach, I bet the tune would be much different. It is a bit worrisome because this can happen to any one of us.

[@luxnoria]

I do agree, I mean as a trophy hunter I wasn't even aware of this until it randomly found my feed today. I do believe he probably did have others also using his account which is pretty scummy in the community. I don't fully like the guy but this kind of stuff crosses a line regardless. Thankfully I had already jump ship after getting a pc this month. So at most now I use a phone emulator to login to the party chats to hang with my friends still. Even if I no longer am willing to play on or support sony.

[@mekacrab]

There doesn't seem to be a lot of detail on where the screenshots come from. I wonder how legit the source is.

[@Juba-cha]

Telegram groups. I watched hakoom’s video. He said he found a deeper rabbit hole, telegram was filled with different accounts for sale. This is trending cause it’s affecting a known player.

[@kevinbishop5722]

I got a weird suspension last month as well. PlayStation was NO help and there was no remedy. It was nuts

[@tetsedah]

A concerned third party....not saying Sony is clean by a long shot, but a concerned third party just seems sketchy

[@xxargonautxx9790]

this calls in attention to the other companies that have our information.

[@immortaldragon8018]

Dude literally let other ppl earn trophies for him, how is he sure that none of them leaked his info.

[@Kaiman__san]

He uploaded the whole story in English in his channel for those who’s interested.

[@WolvieXXXZandalari]

PlayStation : Make a PSN ACC To play this game... Also PlayStation : Leaking Everyones Data. Garbage Company doing Garbage things.

[@Ninjaplayer445]

No wonder you like your own comment

[@ddddi-h3x]

It’s not even sony lol, and it’s not everyone’s data. This has been going on for 4 years with the same person, he attacks a youtuber now it’s a situation to be talked about

[@xxthemightybbombxx9158]

"For the players safety" they say ⬆️➡️⬇️⬇️⬇️